regional office presentation_china

Regional Sourcing Office Supplier Quality Engineering

Operational Review Report Out

North East Asia - China

ISQ Managers Quality Meeting

9.24.2008

Human Resources - Organization

Secretary SQYang Lingjuan

ManagerSQE

Ling Hang

Senior ManagerSQE

Liu Zhu

Asst. ManagerSQE

WU Ye

Asst. ManagerSQE

Li Hualiang

Asst. ManagerSQETBD

Asst. Manager SQETBD

Asst. ManagerSQE

Wu Minglei

Asst. ManagerSQE

Zhang Tao

Asst. ManagerSQE

Sun Hongwu

Asst. ManagerSQETBD

Asst. ManagerSQE

Ren Lihua

?

?

?

?

ManagerSQE

Jia Honglin

Asst. ManagerSQE

Che Jianfu

Asst. ManagerSQE

Mao Liang

Asst. ManagerSQE

Han Suzhen

Asst. ManagerSQE

Zhou Qiang

Asst. ManagerSQETBD?

Asst. ManagerSQE

Chang Jian

Asst. ManagerSQE

Yang Hongyu

Asst. ManagerSQE

Shen Yi

Asst. ManagerSQE

Wang Baoning

Asst. ManagerSQE

Ou Yang

ManagerElectrical SQE

Su Shujun

Senior ManagerSQE

Zhao Xiaomin

Asst. ManagerSQE

Liu Wuchen

Interior/Electrical SQ

ManagerInterior SQEZhi Yangjun

Asst. ManagerSQETBD

Asst. ManagerSQE

Ding Xiangdong

Asst. ManagerSQE

Cao Yangfeng

?

Powertrain SQ

General ManagerPeter Zhou

Chassis SQ

Senior ManagerSQE

Xing Yu

Shanghai Office 35

Beijing Office 12

Taiwan Office 2

China/Tawian SQ

Asst. ManagerSQE

Zhang Ge

Asst. ManagerSQE

Chen Tu

China/Tawian SQ

Human Resources - Organization

General ManagerPeter Zhou

Secretary SQYang Lingjuan

Asst. ManagerExterior SQE

Sun Xin

Asst. ManagerExterior SQE

TBD

Asst. ManagerBIW SQECai Hailin

ManagerExterior SQE

Rong Jinghua

Senior ManagerSQE

Li Zhiqin

ManagerSQE

Zhao Chen

Mopar QualitySQE

Jeff Yin

Asst. ManagerSQE SEMSong Ying

SecretarySQ

Li Xiaman

China/Tawian SQ

Taiwan SQ

?

Asst. ManagerSQE

Jason Chung

BIW/Exterior SQ

ManagerSER

Li Dan

Asst. ManagerBIW SQEMa Hui

Asst. ManagerBIW SQEZhao Kai

Senior ManagerSQE

Zhang Hao

SQE ManagerTaiwan Ben Hsu

Beijing Operations SQ

Shanghai Office 35

Beijing Office 12

Taiwan Office 2

Senior ManagerSQE

Hang Ling

Human Resources – Hiring / Retention

Three activities being done to increase the retention rate:1. Providing Chrysler System Knowledge Training Regularly2. Providing Six Sigma Green Belt / Black Belt Training Continuously3. Providing Attractive Career Path Internally

Three suggestions on how to improve overall retention rate:1. Providing a Global Exchange Program for High Potential Employee2. Improving Headquarter Communication Channel vs. RSO3. Sponsoring Employee Continuous Education Program

2006 2007 2008# of Employees 13 19 32# of New Employees 6 18 16# of Resigned Employees 0 5 5Total 19 32 43Retention Rate 100% 84% 88%

2005 2006 2007 2008 2009 2010

Plan

POs Issued w/Released Volumes

Value of Business1

$xy million estimated 2008 savings(MCM + Other)

Value of Business: $abc millionSupplier Locations: 129Part Numbers: Over 1000

Highest VOB Components:• Aluminum Wheels• Radios• Wiring• Amplifiers• Antennas• Electronic Modules• Mopar Side Steps

Supply Base

PO Data N/A

$abc M

$abcd M

$abcd M

$416 M

$xyz3 M

12008-10 targets based on current VOB and exclude related savings

$abc7 M$abc M

$abc M

Human Resources – RSO Manpower Planning

Human Resources – RSO China Manpower Planning

Beijing

Shanghai

Taiwan

Total

Projected # of Supplier Mfg. Locations

Mfg Locations per SQE

2008

16

115

9

49

129

3

2009

38

214

12

59

228

4

2010

43

307

13

59

342

6

(As of Sep 2008) Human Resources

Required Current

12

35

2

49

-

-

12

29

2

43

-

-

Operational Status- Export Suppliers Map

3 in LiaoNing Province

17/4 in JiangSu Province

2/1 in AnHui Province

12/3 in ZheJiang Province

4/1 in BeiJing

1/1 in HuNan Province

2 in FuJian Province

15/1 in GuangDong Province 5/4 in Taiwan

17/19 in ShangHai

3 in TianJin

3 in HeBei Province

1 in SiChuan Province

3 in ShanDong Province

2/1 in HuBei Province1 in ChongQing

1 in HeNan Province

1/1 in JiLin Province

36 in Japan

57 in Korea

Total 129 Exporting Suppliers in China & Taiwan

Common Source Evaluation Status

843 CSE in Total

Year to date through August 31, 2008

91 in Jiangsu area

162 in South Korea

79 in Beijing area

6 in Hunan area

38 in Taiwan

33 in Hubei area121 in Shanghai area

20 in Sichuan area73 in Zhejiangi area

58 in Guangdong area

16 in Auhui area

32 in Fujian area

5 in Henan area

36 in Jilin area

29 in Liaoning area

1 in Heilongjiang area

30 in Shandong area

1 in Inner Mongolia area

3 in Shanxi area

3 in Guizhou area

4 in Jiangxi area1 in Guangxi area

1 in Shan’xi area

ISQ Supplier Assessments

206

455

44 79108

27154

105

2005 2006

843

2008

Supplier D

evelopment

Supplier D

evelopment

Supplier fully approved

Supplier acceptable for business with development plan

Supplier rejected

• 128128 SD kicked-off• 8888 fully developed•102102 days on average to complete SD• Average result before SD:

• China/Taiwan: 75%• Korea: 84%

• Average result after SD:• China/Taiwan: 90%• Korea: 90%

International Supplier Quality continues to grow its supply base capability in order to satisfy the increasingly aggressive demand for LCC sourcing

713

102

450

161

2007Year to date through July 31, 2008

86

174

537

113

266

459

118

88

(88)

Operational Status – Supplier Development

Major Supplier Quality Activities

Component Supplier Name

Program

AVOB Savings P.O. Date

PSO MRD

RCB Steering Gear

CAAS JK Million U$

Million U$

7/30/2008 9/15/2008

1/19/2009

Cover ZPA WK/NB WH

Million U$

Million U$

2/20/2008 7/18/2008

12/9/2008

Shift Knob Fangle JS/JC PM/MK

Million U$

Million U$

11/25/2007

6/30/2008

10/30/2008

Weather Strip Qiangdao Meide

JK Million U$

Million U$

12/6/2007 8/29/2008

11/30/2008

Component Issue or Complaint

Source Root Cause

Corrective

Action

Date Open

Date Closed

Name Plate Ningbo Swell

Letter stick with back paper Missing letter on vehicle

3CPR L2Yard hold

Silicon oil on back paper

8/19/2008

9/12/2008

LCD_Display Promate

Display failure Yard hold 1

Unstable fluctuating voltage

8/13/2008

9/8/2008

6-DVD Alpine Dalian

Radio Internal Fault, etc.

NCT 15

closed 4 open

Structure misalignment, etc.

NA NA

Advanced

Current

Swell-3CPR

Promate Issue

NCT Reduction Method

China Supplier Quality Tool TrainingChina Supplier Quality Tool Training

Six Sigma TrainingSix Sigma Training

JV Support Activities – BBDC Engineer TrainingJV Support Activities – BBDC Engineer Training

Chrysler Local Engineer TrainingChrysler Local Engineer Training

Best Practices – Training/Local Special Efforts

Technical SeminarTechnical Seminar

TS16949SQAS

LPADFMEA

PFMEACONTROL PLAN

EMP(ERROR/MISTAKE PROOFING)

INCOMING AND OUTGOING MATERIAL

PPAP

FPSC

KEY CHARACTERISTICS

LINE SPEED DEMONSTRATION

8 STEP CORRECTIVE ACTION

PV

FOREVER REQUIREMENTS

PROCESS CAPABILITY

APPEARANCE

PREVENTATIVE MAINTENANCESUPPLIER WARRANTY PARTS PLAN

PART INSPECTION STANDARD

SQAPSQAP

TOOLING, EQUIPMENT, GAGES ENGINEERING STANDARDS TRACEABILITY AND PACKAGING

KEY PERSONNEL WORK INSTRUCTIONS AND KEY PERSONNEL TRAINING

PSO APPROVAL

SQAP GATE REQUIREMENTSIn Total, 1191 People from 279 Local Companies.

From Jan.01, 2005 to Sep. 25, 2008

294 Headcount/148 Suppliersby today

Sep. 2008

436 Headcount/207 Suppliers

2007


2006

2005


Coach Suppliers To Use Quality Tools





Best Practices


=> SQAP Training in Year 2006 at NEA => SQAP Training in Year 2007 at BBDC

=> Supplier Training Week 2006 => Supplier Training Week 2007 => SQAP Training at BBDC/NEA

Year 2005 – Year 2007

No. of Attendees

Year 2006

Year 2007

(10) (9) (7) (63) (55)

Total 204 headcounts/104 suppliers

Year 2005

SQAP SQAP STW

(50)

STW

SQAPSQAPSQAP

1010

2936

86

149

204 (89 suppliers)

Coaching BBDC’s China Local Suppliers

Year 2005 – Year 2007

No. of Attendees

(19) (20)

Year 2005

SE SQAP

SE

Year 2006

Year 2007

(25) (40)(2)

LPA(2) (2) (15) (3) (2) (21)

S Q A P

STW

SD

(24)

SDRotation Training

CG Req. Training

=> SE: Supplier Evaluation, => SQAP: Supplier Quality Assurance Process

=> LPA: Line Speed Demonstration => 3CPR: Third Party Containment and Problem Solving => SD: Supplier Development => STW: Supplier Training WeekTotal 205 headcounts

SQAP 3CPR

3049

69

9496

136

138140

155158

160181 20

5

Coaching BBDC’s Quality Engineer





Best Practices


No.

Year 2007

Year 2008

=> Chrysler engineers have been invited on regular SQAP trainings.

=> Chrysler engineers have been invited for Supplier Training Week for 2007 and 2008.

=> SE, SQAP Trainings have been arranged specially for engineering team.

6

31

(25)

SQAPSTW

185

(77)

SQAP

108

(77)

SE

Coaching Chrysler Local Engineer





Best Practices


Status of 6 Sigma Certification

No Certi.

29GB 15

BB3

GB Supplier

5

Chrysler SQE and Local Suppliers

Certification Status byDec. 2008 (47 China SQE)

GB 15

BB3

No Certi.

29

No Cerfri.

31GB 7

BB18

GB Supplier

5

MBB1

GB 7

BB18

MBB1

No Certi.

31

Certification Status ByAug. 2009 (57 China SQE)

Chrysler SQE and Local Suppliers

Certification Status in Jan, 2007 (32 China SQE)

No Certi. 24

BB3GB

5

BB32

MBB1

No Certi.

2

GB 22

Planning on Further Belts Skill Development

GB 7

BB18

MBB1

No Certi.

31

Certification Status ByAug. 2009 (57 China SQE)

Reduce No. from 31 to 2

Increase No. from

7 to 22

Increase No. from 18 to 32

No change

No Certified SQE Green Belt Black Belt Master Black Belt

Enhance Training

Training in house Training in house No plan yetInitiate internal training

Coaching by MU Coaching by MU No plan yetSupport by MU

Conclusion Get more benefit with qualified SQE and save the training investment

Add 15 projects Add 14 projects No changeDo more projects

29

14

(31)

(7)

(18)





Best Practices


Seminar PurposeSeminar Purpose

Enhance SQE’s Knowledge

Improve Cooperation

Share Lessons Learned

Bridge Communication with Key Suppliers

Target SupplierTarget Supplier

Chrysler Business Partner

Key Supplier

Leading Industry Company

Focusing on Tech and Mfg.

China Supplier Technical Seminar

Training Certificate

Seminar Performance

10

32

12032

16

2006 2007

Attendee Information 2006-2007Attendee Information 2006-2007

0

1

2

3

4

5

Machining Forging Casting Heattreatment

Rubber SurfaceTreatment

ElectricalControl

Training CertificateTraining Certificate

Sem

inar

Sco

peSe

min

ar S

cope

SEMINAR SUMMARY

Quality Purchasing Engineering

June 12Chassis system control

ALUMINUM wheel manufacturing technology

ALUMINUM wheel product technology

Taper Roller Bearing Manufacturing process

Seminar Topic

July 6

May 15

April 22

DateSupplier NameCommodity

China Supplier Technical Seminar 2006

RCB Steering Gear Product and Process Technology

Piston Design and Manufacturing Technology

EMS, Gasoline Direction injection and MPI

Rubber Mount Manufacturing Process

Steering Half shaft Design and Manufacturing Technology

Piston Design Process

Driveline System Product Technology

Gear Heat Treatment Technology

Seminar Topic

June 22

Nov.2

Aug 31

July 20Siemens VDO

June 29

June 15

May 25

May 31

DateSupplier NameCommodity

China Supplier Technical Seminar 2007

regional office presentation_china

Documents