regional project charter - spokanecounty.org

Regional Project Charter

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Project Title: Regional Community Resource Campus (RCRC) – Social Services Implementation

Project Manager (PM): Ariane Schmidt, Regional Project Manager

PM Support Team: Ken Mohr –HUB Pathways Pilot PM Alex Reynolds – Integrated Social Service Pilot PM Mike Sparber - RCRC In Custody Services Implementation PM

Business Case Justification:

Regional leadership from Spokane County and the City of Spokane acknowledge In Custody and Social Services play a

critically connected, albeit distinct, roles in the health and wellness of our community. The Regional Community

Resource Campus (RCRC) implementation is intended to address the needs of an individual within custody of Spokane

County utilizing offender based strategies (See RCRC – In Custody Services Implementation Charter for details) with an

option for Mental Health Crisis Stabilization diversion for eligible individuals, direct alignment to Social Services for

individuals released from custody and wrap around services for all members of our community that need assistance to

emerge successful into the Community. Locally sentenced justice system involved individuals as well as general citizens

in crisis within Spokane County lack access to basic and advanced needs when they are released from incarceration,

thus often increasing the propensity for recidivism. The challenges associated with healthy Community living are

complex and expand beyond the convicted individual, affecting both the family and the community. Our regional

Justice System is struggling to address jail overcrowding, inefficient reentry services and high recidivism rates.

These same social services are basic needs for anyone struggling in our community; not just those in the Justice System.

The issues which some populations face are complex and expand beyond just the individual, often affecting both the

family and the greater community at large.

Wrap around services include, but are not limited to housing, behavioral health, medical/medication treatment,

financial support, transportation, employment, and education. Wrap around services create an location for easy access

for individual assistance in areas where they are needed. Centrally locating wrap around services will help individuals

experience a reduction in delays and wait lists. It also eliminates traveling to multiple locations, and increases their

ability to make their appointments, receive and take their medications, and connect with support systems, such as

medical services and behavioral health.

In general, the region lacks a structured process to provide a smooth, continual, coordination of care with the providers

in the community. This is needed to ensure access to services, and successful outcomes for all individuals receiving

services. Solving this problem will help stop the cycle of individual deprivation and alleviate the pressure on our local

government, crime prevention and response as well as social services.


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The goal of this project will be to create a long term facility that will house the Social Services, non-custody aspects of

the RCRC including (1) eligible HUB Pathways and Integrated Social Services pilot programs to transition to this location,

(2) contracted Mental Health Crisis Stabilization Facility (MHCSF) for Law Enforcement (16 bed, voluntary) and (3)

contracted Sobering and Detoxification (DETOX) unit to help individuals out of crisis to allow them to become fully

engaged, positive contributors to our community.

Definitions

RCRC means Regional Community Resource Campus and references what may potentially be a collection of buildings

aligned with the strategic plan for the Justice System and Social Service access for the Community at large. The use of

CRC (Community Resource Center) and CCC (Community Corrections Center) have been replace with the RCRC naming

standard.

MHCSF means Mental Health Crisis Stabilization Center for Law Enforcement and is a complete diversion from the

Justice System for eligible individuals as determined by statute, voluntary admission and completion of their stabilization

treatment plan.

Project Scope

The focus areas for the RCRC Social Services Implementation

project are:

1. Mental Health Crisis and Stabilization Diversion from the

Justice System for eligible individuals.

2. Access to social services for positive community

engagement.

The Mental Health Crisis Stabilization Facility with potential

on-site Social Services will be located on the Spokane County

Campus at 1121 West Gardner Ave and share a parcel with

the In Custody facility. This parcel has been granted as an

Essential Public Facility and Outright Use permitting

designation by the City of Spokane Planning Department

(Email dated 12/17/18 – See Appendix C) for the Mental

Health Crisis Stabilization Facility (including complementary

Social Services).

Social

Services

Portion

of

Campus

In Custody Portion of

Campus

Conceptual Rendering Only


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(See SRLJC Infographic Appendix A). In Custody services, including day release reentry, are not included in this project

scope as they are a part of the RCRC – In Custody Service implementation project charter.

Project Deliverables

The project team will operate as a cohesive team group for the creation the facility implementation with collaborations

from Subject Matter Experts (SMEs) and Stakeholders as identified in the objectives to create the deliverables. The listed

deliverable may be done in concert or in separate implementation timeframe from one another.

1. RCRC Social Services Building Construction.

2. Mental Health Crisis Stabilization Facility (MHCSF) for Law Enforcement - Voluntary, 16 bed, crisis stabilization

diversion facility working in concert with the justice system for pre-approved charges operating under WAC 388-

865-0750 Crisis Stabilization Unit Certification with the RCW 9.41.3—Weapons Prohibited in Certain Places – Local

Laws and Ordinances – Exceptions – Penalty to allow law enforcement officers the ability to carry weapons in a

mental health facility.

3. If determined, transition of pilots for Integrated Social Services and HUB Pathways Collaborative to RCRC Social

Services Building.

4. Creation a Sobering and Detoxification (DETOX) unit.

5. Create of an operating budget and cost allocation matrix.

6. Selection of Medical and Mental Health Service Provider contracts including staffing and operating procedures.

7. Baseline and ongoing Key Performance Indicators (KPIs). This includes data capture and reporting as required by

funders and administration.

8. Demographic impacts including equity inclusion impacts will be included as recommended in the Phase I MHCSF

Implementation plan in all aspects of services rendered at the facility.


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Project Budget Each component of the project scope will have detailed individual budgets for both one-time capital costs and ongoing

operational budgets; the largest being the facility construction and MHCSF contracted service provider.

Expenses and Revenues are very high level and could be +/- of estimated amount upon completion. A detailed project

budget will be included in the project work breakdown structure as part of the planning process preparing for the

procurement activities during the execution phase of the project.

Expenses: RCRC – Social Service Building Construction ~ $2.4Million - $5.8 Million (one time) RCRC – Social Service Building Furnishings ~ $200, 0000 (one time) RCRC- Sobering and Detox Area Construction ~ <TBD> (one time) RCRC – MHCSF (Mental Health, Medical Clearance, Sobering and Detox ASAM 3.2) for Law Enforcement Provider Operating Contract - ~ $2 Million (minimum yearly) RCRC – MHCSF other contracted services (Example Kitchen and Laundry) ~ TBD RCRC – County Administrative Manager – TBD RCRC – Cost to transition, if determined, pilot projects

Costs will be incurred for Project Management functions devoted to the project as identified by the sponsors. The

County and City will split this cost equally.

Funding Sources (includes capital, pilot and potential Maintenance and Operations sources):

- 2018 WA State Legislature Supplemental Budget Capital Funding (secured)

- Spokane County 1/10th of 1% Additional Revenue Reserve Fund (secured)

- City of Spokane Community Development Block Grant (secure for Social Services Pilot)

- Spokane County Behavior Health – Administrative Service Organization (BH-ASO) (potential)

- Medicaid and Medicare Reimbursement through State Managed Care Organizations (MCO)

- Trueblood State Allowance Funding

- Final operating Cost Allocation Matrix for participating agencies

- Future State Funding allocations for ongoing Maintenance and Operations

- Programmatic changes including improved integration.


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The Regional Community Resource Campus (RCRC) is a joint effort between Spokane County and the City of Spokane as the primary partners, with support from municipalities throughout the region. The Regional Governance Workgroup was created a part of an Interlocal Agreement between Spokane County and the City of Spokane for the purposes of information collaboration to address projects of Regional scope and need of collaboration. Current Regional Governance Workgroup participants are:

1. Al French, Spokane County Commissioner (Alternate Mary Kuney, Spokane County Commissioner) 2. Breean Beggs, City of Spokane Councilmember 3. Gerry Gemmill, Spokane County Chief Executive Officer 4. Theresa Sanders, City of Spokane Administrator 5. Tonya Wallace, Spokane County Chief Financial Officer 6. Gavin Cooley, City of Spokane Chief Financial Officer 7. Bryan Collins, Spokane County Fire District 1 (Non-elected At Large Member)

Each member of the Regional Governance Workgroup is the conduit back to their represented entity for information flow and issue discussion related to the project advancement. Upon the authorization of the charter, each Regional Governance Member will work with their legislator bodies for a Resolution of Intent based on the Objectives, Deliverables and Scope contained within project charter(s) Project teams, via the Project Managers, will report to the Regional Governance Workgroup as the project sponsors. Other criteria roles in the project success are Subjects Matter Experts and Stakeholders listed, but may not be limited to the below:


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Project Team

1. John Dickson, Spokane County Chief Operating Officer

2. Kathleen Torella, Spokane County Housing Community Development Director

3. Tonya Stern, Spokane County Housing Community

Development

4. Dawn Kinder, City of Spokane Neighborhood and Business Services

5. Rick Romero, City of Spokane

6. Jeff Tower, SCSO 7. Justin Lundgren, SPD 8. Kristina Ray, Spokane County Detention Services 9. Jim Dawson, Citizen Representative 10. Alex Jackson, SRLJC Liaison

Subject Matter Experts (SMEs)

Ozzie Knezovich, Spokane County Sheriff

Craig Meidl, Spokane Police Chief

Brian Schaeffer, Spokane Fire Chief (Fire and

EMS Services Liaison)

Tonya Wallace, Spokane County Chief Finance Officer

John McGrath, Spokane County Detention Services Director

Kari Grytdal, Spokane County Grants

Administrator

Jacquie VanWormer, Criminologist Advisor & MacArthur Liaison

Chyla Aguiar, Spokane County HUB Pathways Project Coordinator Manager

Gil Haubert, Spokane County

John Pederson, Spokane County

Larry Haskell, Spokane County Prosecutor

Justin Bingham, Spokane City Prosecutor

Kathy Knox, City of Spokane Public Defender

Tom Krzyminski, Spokane County Public

Defender

Integrus Architecture

Jared Webley, Spokane County Communications Director

Brian Coddington, City of Spokane Communications Director

Spokane County Human Resources

Spokane County Risk Management

Spokane County Probation

City of Spokane Probation

Racial Equity (RED Committee)

Victims of Crime

Justice Involved

Managed Care Organizations (MCOs)

Rufus Hoefer, Mentor Sites Advisor (Bexar

County, TX)

Additional Customers and/or StakeholdersAbove SMEs

Citizens of Spokane County

Spokane Regional Law and Justice Council

Spokane Mental Health Businesses

Spokane Healthcare Businesses


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Public Communications Plan

The vision to create an RCRC Mental Health Crisis Stabilization Facility is an excellent story to tell. With the help of

Spokane County & Spokane City Public Information Officers, the project team(s) will create a Strategic Communications

Plan for the RCRC. The over-arching approach behind this Strategic Communications Plan is simple – develop a reliable

and transparent venue where the public and community stakeholders can stay informed, have questions addressed by

the appropriate project managers, and to hear the story about the benefits this essential addition to public safety will

have for the Spokane region.

The success of this type of effort hinges substantially on the project team’s ability to build upon the trust and

relationships within the community. People trust people more than they trust an institution so building that personal

trust through a commitment of transparency is critical to eventual success. Fortunately, the partner organizations

involved with this project will begin with a solid foundation ready to be built upon.

This project will require a communications programs built on two separate but parallel tracks. One track is for those

directly involved in the work of the RCRC Mental Health Crisis Stabilization Facility (elected officials, regional law

enforcement and emergency response personnel, SRLJC, regional municipal governments), while the other is for

external audiences (Citizens of Spokane County, media, business leaders, etc.). All communications and messaging on

both tracks must be tailored, but consistent. At the same time, there are key distinctions between these two audiences

because their interests and level of concerns are different.

The goals of the Public Communication Strategic Plan include, but may not be limited to:

1. Continual and coordinated regional awareness effort delivered by above primary stakeholders.

2. Creation and wide distribution of easily understandable and articulated points for the project.

3. Define clear legal interpretation and parameters of the project.

4. Promptly respond to inquiries, criticism, and praise.

Deliverables from the Strategic Communications Plan may include, but may not be limited to:

1. Informational Collateral Material including but not limited to overviews, FAQs, Maps and process visuals, Evidence

based references and Legal supporting documents.

2. Coordinated Presentation/Meeting Schedule Tracker including but not limited to informational Website landing

page, Presentations, Video and insert for County/City and Regional Utility Bills.


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Project Assumptions and Risks Assumptions:

Design and location of facilities comply with the Spokane County Campus Master Plan, applicable laws, and industry standards.

Spokane County Steam plant will be used for base infrastructure heating and cooling.

Medical Clearance, per WAC mandate for Stabilization admittances will be provisioned.

Funds will be available for construction, initial operations and ongoing operations.

This effort will be approached in such a way that it will work cohesively with the RCRC In Custody Service Implementation project.

The MHCSF, Sobering and DETOX units will be dedicated for law enforcement. Based on capacity availability, usage may expand later.

Admittance to the RCRC – Social Services facility is a voluntary. Medical and/or psychiatric involuntary

committals with occur elsewhere.

The facility will be owned by Spokane County with contract services providers for all operations.

MHCSF provisioning for individuals who do not comply with diversion treatment related to original charges

and/or risk factors.

The MHCSF facility will assumes authorized responsibility for recipient care once released from law enforcement

custody.

The contracted service provider (s) will provide required operating licensure and/or certifications for services

rendered within the facility.

The RCRC facility will designed to qualify for Medicaid funding.

The facility (DEM, SREC, SCSO Chaplains, and SCSO Garage) will need to be relocated (with associated costs provided by the County and City) to another suitable facility during construction, if needed.

The RCRC – In Custody deliverables may be available for use on a contractual basis for the RCRC – Social Services facility. These include, but may not be limited to kitchen and laundry services. Packages options may be arranged for consumption at little to no cost for Social Services clients.

The facility may be more than one story, depending on use needs to allow for the best utilization of space for stabilization services and social service’s needs.

Immediate Social Services access for individuals released from Jail or RCRC In Custody facility may not be available 24/7. The option of a safe, no liability “holdover” space may be an option.

Risks:

The provisioning at the new facility may be less than current need. Hence, contingency plans will need to be in place.

The HUB Pathways and Integrated Social Services are assumed to be successful endeavors to justify the inclusion in the building allocation.

Current Jail release times occur throughout the 24-hour period. Those outside the normal operating schedule of the Social Services portion of the facility reduce the access for individuals needing immediate wrap around service directly after release from the RCRC In Custody facilities.


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Project Timeline

Sponsor Approval and Authorization

May 9, 2018 Spokane Regional Governance Workgroup Members _______________________________________ Al French, Spokane County Commissioner _______________________________________ Mary Kuney, Spokane County Commissioner (alternate workgroup member) _______________________________________ Breean Beggs, Spokane City Council Member _______________________________________ Gerry Gemmill, Spokane Chief Executive Officer

_______________________________________ Theresa Sanders, City of Spokane Administrator _______________________________________ Tonya Wallace, Spokane County Chief Financial Officer _______________________________________ Gavin Cooley, City of Spokane Chief Financial Officer _______________________________________ Bryan Collins, Spokane Fire District 1 Fire Chief (At Large Member)

Summer 2017

MHCSF Research Project Complete

with Implementation

Recommendation

Fall 2017

Initial Reserve Fund (1/10th of 1% MH

Sales Tax) Established for MHCSF M&O

Winter 2017

State Capital Funding Received

($2.4M)

Spring 2018

Regional Community

Resource Campus concept established for In Custody and

Social Services/MHCSF

components

Summer 2018

Competitive Bid for MHCSF Contracted

Social Service Provider

Competitive Bid for MHCSF Construction

2019

Construction and Provider

Preparations

2020

Initial Estimate for Facility Opening


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Appendix A – Spokane Regional Law and Justice Infographic Appendix B – Mental Health Crisis Stabilization Facility Implementation Plan recommendation Appendix C – Letter from City of Spokane Planner Director related to Essential Public Facility (EPF) and Outright Use permit for Mental Health Crisis Stabilization Facility building.

regional project charter - spokanecounty.org

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