regular board of directors meeting monday, …...

R E G U L A R B O A R D O F D I R E C T O R S M E E T I N G Monday, December 7, 2015, 9:00 AM

Planning Commission Board Room; 18th Floor County Center

601 East Kennedy Boulevard, Tampa FL 33602

Information not viewable is available upon request - phone: 813-384-6552, fax: 813-384-6284 or e-mail: [email protected]

AGENDA

TAB CALL TO ORDER AND PLEDGE OF ALLEGIANCE

1. APPROVAL OF MINUTES a. Regular Board of Directors Meeting Minutes ~ November 2, 2015 ........................................ 1-1 WELCOME OF NEW BOARD MEMBER Richard A. McClain, Colonel (Ret), USAF PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) PRESENTATION Title VI Program Update Marco Sandusky, Sr. Manager of EEO & Community Programs Overview: Title VI of the Civil Rights Act of 1964 provides that "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." This presentation will review Title VI requirements and the 2015 HART Title VI program update which requires HART Board approval and submission to the Federal Transit Administration by December 2015.

2. ACTION ITEM The Finance, Governance, and Administration Committee met on November 16, 2015 and recommended approval of the following item to the full HART Board of Directors: a. Resolution #R2015-12-42 ~ Authorize the Chief Executive Officer to Award a Three-year Contract with One Two- Year Option for a Total Contract Period Not to Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89 ................................................................................................... 2-1 Al Burns, Director of Procurement and Contracts Administration Overview: The Supplier Managed Hardware Services contract will support HART’s maintenance repair and operations (MRO) ongoing needs.

mailto:[email protected]

Hillsborough Transit Authority Board of Directors Meeting Agenda December 7, 2015

TAB REGULAR MEETING continued

b. Resolution #R2015-12-43 ~ Authorize the Chief Executive Officer to Award a Contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount Not-to-Exceed $150,000.00 (One Year Contract, with One One-Year Option) ......... 2-5 Gregory Brackin, Director of Operations Support-ADA Officer Overview: HARTPlus (paratransit service) Customer Choice Voucher Pilot Project will enhance mobility options to access employment, post-secondary education and training, and the community. The goal of the voucher program is to assist with managing HARTPlus ridership which has experienced extensive growth, and is anticipated to continue in the future.

c. Resolution #R2015-12-44 ~ Authorize the Chief Executive Officer to Dispose of Two Vehicles in Such a Manner to be Most Advantageous to HART ............................................ 2-10 Ruthie Reyes Burckard, Chief Operating Officer Overview: In accordance with the Authority’s fleet plan, two revenue vehicles have met their useful life and are now ready for retirement.

d. Resolution #R2015-12-45 ~ Approval of Proposed HART Title VI Program Update for Submittal to the Federal Transit Administration .................................................................... 2-13 Marco Sandusky, Sr. Manager of EEO & Community Programs Overview: The current HART Title VI program expires January 31, 2016. In accordance with Federal Transit Administration (FTA) requirements, the Title VI Program update includes General Requirements and Service Standards, Service Policies, Demographic Data Collection, Monitoring of Service Standards, Disparate Impact, Disproportionate Burden and Major Service Change Policies, and Service and Fare Equity Analysis. The FTA’s revised 2012 Circular on Title VI requires that the Title VI program be approved by the grantee’s Board of Directors.

3. CHAIR’S AND CHIEF EXECUTIVE OFFICER’S REPORTS a. Chair’s Report ...................................................................................................................... verbal

b. Chief Executive Officer’s Report ~ Response to Requests from HART Board Members .......... 3-1 4. GENERAL COUNSEL’S REPORT a. HART Chief Executive Officer’s Performance Evaluation ...................................................... 4-1

b. HART Board Committee Assignments Reorganization – Survey .......................................... 4-27 5. HART BOARD COMMITTEE REPORTS

a. Finance, Governance and Administration Committee Meeting Minutes ~ November 16, 2015 ................................................................................................................................................... 5-1

6. REPORTS FROM HART REPRESENTATIVES a. Metropolitan Planning Organization ........................................................................................6-1

b. Tampa Historic Streetcar, Inc. ..................................................................................................6-6

Hillsborough Transit Authority Board of Directors Meeting

Agenda December 7, 2015

TAB REGULAR MEETING continued 7. STATUS REPORTS

a. Financial Highlights .................................................................................................................. 7-1

b. Ridership and Productivity Report ............................................................................................ 7-4

PUBLIC INPUT REGARDING GENERAL CONCERNS (3 MINUTES PER SPEAKER)

OLD BUSINESS NEW BUSINESS

BOARD MEMBERS’ COMMENTS

8. MONTHLY INFORMATION REPORTS a. Key Performance Indicators ...................................................................................................... 8-1

b. Risk Management ...................................................................................................................... 8-5

c. Procurement and Contracts Administration ............................................................................... 8-6

d. Information Technology ............................................................................................................ 8-7

e. Human Resources ...................................................................................................................... 8-9

f. Capital Planning and Development ..........................................................................................8-10

g. Marketing Services ...................................................................................................................8-12

h. Community Relations ...............................................................................................................8-16

i. Maintenance ..............................................................................................................................8-17

j. Transportation ...........................................................................................................................8-19

9. CALENDAR OF UPCOMING ACTIONS ADJOURNMENT

THE HART BOARD PACKET IS AVAILABLE ONLINE AT WWW.GOHART.ORG

http://www.gohart.org/

HILLSBOROUGH TRANSIT AUTHORITY Regular Board of Directors Meeting Minutes

Monday, November 2, 2015 601 East Kennedy Boulevard

Planning Commission Board Room Tampa, FL 33602

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Board Members Present (10) Staff Members Present Wallace Bowers Danielle Arthur Mickey Jacob Richard Bauman Karen Jaroch Justin Begley C. John Melendez Greg Brackin Commissioner Sandra Murman Joan Brown Kathleen Shanahan Ruthie Reyes Burckard Councilmember Mike Suarez Alvin Burns Councilmember Eddie Vance Dara Chenevert Bryan Crino Lyndon Dallas Commissioner Lesley “Les” Miller Katharine Eagan Steve Feigenbaum Yailis Feliciano Board Members Absent (2) Jim Fetzer Commissioner Kevin Beckner Thomas Jones Commissioner Stacy White Sandra Morrison Lena Petit Lakram Ragoobir Steve Rosenstock Sylvester Samuels Keith Sanders Marco Sandusky Jeanie Satchel Jeff Seward Others Present David Smith, GrayRobinson Gary Cloyd Liza Grudin, NOVA Solutions Yvette Hammett, Tampa Tribune Stephen Handshu, 2803 W. Robinson St. Tracy Hood, Jacob’s Melanie Jantschull, NOVA Caitlin Johnston, Tampa Bay Times Sarah McKinley, Hillsborough MPO Chris Poole, NOVA Henry Spells, 1233 Floating Fountain Cir #102, Tampa, FL Ed Turanchik, Akerman

HART Board of Directors Regular Board of Directors Meeting Minutes November 2, 2015

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Sign-in sheets are attached. CALL TO ORDER AND PLEDGE OF ALLEGIANCE The regular Board meeting was opened by Chair Suarez at 9:05 a.m. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES Director Jacob moved and Director Melendez seconded approval of the September 28, 2015, Second and Final Budget Hearing and Regular Board meeting minutes. All Board members present voted aye. The motion carried unanimously. PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) No one signed up to speak on the agenda items. EMPLOYEE OF THE QUARTER AWARDS AND RECOGNITIONS Ms. Ruthie Reyes Burckard, Chief Operating Officer, introduced the employees who were recognized in the time period from July-September 2015: Stores/Customer Service Emp. of the Qtr. July/August/September 2015 - German Aguire; Teamster of the Qtr. July/August/September 2015 Sylvester Samuels (aka Sly); Operator of the Month July 2015 - Fred Walker; Operator of the Month August 2015 - Al Hughes; Operator of the Month September 2015 - Rafael Ferreras; Maintenance Employee of the Month July 2015 - Norberto Velez; Maintenance Employee of the Month August 2015 - Luis Perez; Maintenance Employee of the Month September 2015 - Tashika Clark; Facilities Employee of the Month July 2015 - Lakram Ragoobir; Facilities Employee of the Month August 2015 - Orrian Cheatom; Facilities Employee of the Month September 2015 - Paul Goodwin. 30+ Years Maintenance Supervisor II Lyndon Dallas was recognized for 30 years of dedicated service at HART. Chair Suarez thanked all recognized employees for their service to HART and to the public at large. Director Miller arrived at 9:09 a.m. Chair Suarez announced that Commissioners White and Beckner will not be in attendance that morning.

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HART Board of Directors Regular Board of Directors Meeting Minutes

November 2, 2015

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PRESENTATION

Performance Scorecard Overview Mr. Jeffrey Seward, Chief Financial Officer, presented the overall concept of the scorecard, the current progress of its development, and a preview of how the data and results will be used on the decision making process. A full copy of the presentation is available upon request from the Clerk of the Board at [email protected]. Director Shanahan said she was excited about this project. She noted that HART is a public taxpayer organization, so this accountability metric allows the public to know how resources are being allocated, how services are being added, and how their money is being spent. Director Shanahan said there should be acknowledgment that the performance scorecard is developed for the public, a public accountability report to the shareholders through HART web page. Director Jacob inquired about the strategy in terms of the investment part of the score card, to ensure that everybody within the organization has authorship of this program. Mr. Seward responded that thus far, staff is engaged in the development of the process, having faced a bumpy road at times on the early development of the scorecard where it was not inclusionary. He indicated that it is projected that the scorecard will be developed for HART in December or January and staff is going to take the next year to have education sessions with all levels of employees of the organization so everyone understands what part they play in it. Mr. Seward added that in changing a process, it is important to ensure that management involves the people who work on the process. Director Melendez said while travelling last week, he interacted with a member of the Board of another transit agency. He remarked that he found out that the other agency modelled their CNG efforts after HART. Director Melendez remarked that he wanted to pass along the positive feedback, because imitation is the highest form of flattery. He encouraged celebrating and trumpeting HART’s successes and leadership initiatives in a positive way, and share any positive feedback from the community and from other leaders. High Speed Ferry Project Overview Mr. Jeffrey Seward presented an overview of funding and its requirements, as well as a status report on the project. A full copy of the presentation is available upon request from the Clerk of the Board at [email protected]. Director Jaroch referred to the statement that in October, FTA notified the County that they could not use the general service contract. She inquired about the value of the contract for the entire PD&E getting through environmental. Ms. Eagan responded that the grant allocation was less than a million dollars. Director Jaroch noted that the County cannot use the existing contract because it was funded by federal dollars. She inquired if the County would be able to fund it.




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Mr. Seward indicated that the Federal Highway Administration dollars were already earmarked at the County. He noted that since the federal agency oversees the project, all federal regulations and requirements have to be built into the contract, and the whole contract is federalized. Director Jaroch asked if MacDill Airforce Base supports putting the ferry dock on their property, given the high security of the base. Mr. Seward shared with the Board members his experience of a trial boat trip with members of FTA: the boat was rapidly approached by the MacDill military police once it approached the site. He stated that MacDill’s position needs to be discussed. Director Jaroch inquired about the expiration date for the grant. Mr. Seward responded that there has been no discussion or concerns about losing access to those funds. He added that the FTA is aware of the process and the length of time that it takes to be able to get through the NEPA process and, once it is completed, the subsequent project work that has to go through to continue on. Director Murman stated that the high speed ferry project should not be confused with the ferry project to connect with St Petersburg, which is a pilot project and more tourist related. She said she was very supportive of a ferry concept in general. Director Murman said she appreciated HART’s involvement in it. She remarked that she believed that HART will be thorough in the analysis, and hoped that the NEPA process will be done right away. Director Murman added that the information from DOT means that the contract needs to go out to bid, and that takes from three to six months. Ms. Eagan said the air force base management have been very interested in expediting how fast the people can get through the security gate, and the ferry project will present an opportunity to do this in a secure way. She explained that the funds will not be awarded until the NEPA process is completed. Ms. Eagan said HART has been working closely with the County staff who coordinated the boat trip. Director Jacob noted that there are a lot of confusing and conflicting information about the ferry project, and he appreciated the clarifying presentation. He noted that there are other groups that promote the ferry project and inquired how those groups coordinate their efforts with HART. Mr. Seward explained that currently, there is a public-private partnership agreement between Hillsborough County and South Swell Development, and the county interacts with those partners. He added that the FTA made it clear that HART is the only conversation conduit they want, so any conversations about the high speed ferry project as the project exists today, and communication to FTA, can only come through HART. Director Shanahan remarked that it sounds like this project landed on HART because it is a recipient of the federal dollars. She stated that being in the middle of this project, HART needs to think through the coordination for the next three to four years. Director Shanahan encouraged staff to provide regular, quarterly updates so that HART is viewed as the entity in charge.


November 2, 2015

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Director Melendez noted that, being a recipient of federal funds, HART is responsible for the programmatic success of the project. He said the Board should be apprised of the situation at every board meeting, and HART needs to embrace an implication of ownership. Director Melendez asked if there are opportunities for HART to lead the NEPA process. Mr. Seward stated that HART is reviewing all available options to be able to stay within the parameters of both the County and HART procurement solicitation processes. He noted that the project is behind the set timeline because of the misdirection of the authorization to use the contract. Mr. Seward said that he committed to FTA to have an outlined direction to move forward before the November FTA/HART phone call. Director Murman said that HART is involved because of federal dollars, and HART will be responsible for managing the spening of these dollars. She remarked that she did not see HART as an operator of ferries. Director Murman pointed out that the high speed ferry project is a transportation alternative. She said after the NEPA is completed, it will be decided who will be in charge of this project. Chair Suarez commented that sometimes funds authorized by the federal government do not get appropriated. He drew an example of the City of Tampa’s project of dredging a few canals. Chair Suarez said Representative Caster helped in getting a million dollars authorized for the City, and work started thinking that money was going to be appropriated, however the funds did not get appropriated, leaving the City of Tampa responsible for a million dollar project. He cautioned to be careful and temper enthusiasm for projects until HART knows those dollars are available to be drawn upon. MetroRapid Corridors Prioritization Mr. Steve Feigenbaum, Director of Service Development, gave a presentation on the rationale for sequencing the MetroRapid routes, particularly the East-West and Kennedy-TIA routes. A full copy of the presentation is available upon request from the Clerk of the Board at [email protected]. Director Shanahan left at 9:58 a.m. Chair Suarez inquired about the start year the projected ridership numbers for future MetroRapid lines are based on. Mr. Feigenbaum said the numbers are based on the years in which they would come online, however with the other portions of the plan coming into play. He stated that a projection in 2020 would incorporate everything that has been planned for 2016, 2017, 2018, and 2019 as well. Director Murman inquired if the projected ridership numbers on the presented chart are based on the current ridership. Mr. Feigenbaum confirmed that the projected ridership is based on the current numbers. He added that, in the case of the Kennedy/TIA MetroRapid line, the projected ridership is based on the current ridership on Route 30 as well as other routes near the airport. Mr. Feigenbaum explained



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that in the case of the East-West MetroRapid line, several different routes are overlaid, such as Route 6, a part of Route 39, a portion on Hillsborough Avenue of the Route 34, a pie Director Murman remarked that the Kennedy MetroRapid line would attract tourists. She commended staff on the presentation, however, noted that it leaves out a critical element, the choice riders. Director Murman also emphasized the importance of building a transit system that is innovative, creative, has more foresight, and is based on information received from the Go Hillsborough outreach. Director Murman stated that she may be the only Board member who questions prioritization of the East-West MetroRapid line, even though she sees the numbers to justify it. She pointed out that BRT only works with dedicated lanes, and urged to look at a dedicated lane type project in the future. Ms. Eagan said HART staff has been talking to the MPO about the steps to get the dedicated lane study. She remarked that through the Go Hillsborough meetings, HART heard that many county residents want transit, but not the bus; they want an innovative transit system; to be able to get to WestShore from work quickly and without stopping; to get to the airport with their luggage in a convenient way. Ms. Eagan pointed out that there is no place for suitcases on buses, so HART is to find a way to get a different type of vehicle and a different type of service model to serve the airport. Chair Suarez said he was excited to have a County Commissioner on the Board who will talk about using county roads and having dedicated lanes to build BRT. He noted that the presented numbers do not reflect having a dedicated lane because the Very Small Starts does not require that. Chair Suarez inquired if staff can plug in these numbers to figure out what ridership may be, based on not only synchronization, but also a dedicated lane. He asked that staff come back with this information to help the County Commissioners in terms of access to the county roads. Chair Suarez stated that it strengthens the argument with FDOT about the roads they control, and whether HART can get some dedicated lanes and do a true Bus Rapid Transit System. Director Murman stated that there is a lot of need for transit out in the county areas, when again HART is looking to implement another project that is more city centric that does not help with the growth in the county. She noted that people will be reluctant to invest until they see projects that will help alleviate transportation gridlock. Director Jacob remarked that if HART is going to solve some of the transportation issues and attract choice riders, it is important to take a hard look at the routes and how HART transports passengers. He said the most important aspects are: passengers’ experience, a stop where they get on a bus, how they get off a bus, the safety, and protection. Director Jacob stated that in order for the community to embrace the MetroRapid system, it is important to ensure that the first line is successful. He added that the first step is going to be the key step that is going to allow HART to take aggressive actions moving forward to implement the projected MetroRapid lines, because the first successful step will create the demand. Director Miller echoed Ms. Eagan’s remarks that the people in unincorporated Hillsborough County do not want the big bus; they want something different and HART needs to focus on how to meet their needs. He concurred with Director Jacobs that the first try has to be successful.


November 2, 2015

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Director Miller said that improving transportation system will be a collaborative effort of FDOT, the City, and the County. ACTION ITEMS Director Murman moved and Director Vance seconded approval of the following action items: a. Resolution #R2015-11-38 ~ Approving the FY2016–FY2025 Transit Development Plan (TDP) Annual Update for Submittal to the Florida Department of Transportation (FDOT) by September 30, 2015 b. Resolution #R2015-11-39 ~ Approval of the Settlement Authority Recommended by HART Claims and Litigation Committee in the Case of John Drummond V. Hillsborough Transit Authority, Case Number 14-CA-012428; Division F For $175,000 c. Resolution #2015-11-40 ~ Authorize the Chief Executive Officer to Modify a Contract for Owner’s Representative and Project Management Services for the Heavy Maintenance Building Renovation Project and the 21st Avenue Storm Water Project with The Ash Group, Inc. to Increase the Total Not-to-Exceed Amount from $173,760 to $325,000 with Staff Negotiating Final Price d. Resolution #R2015-11-41 ~ Authorize the Chief Executive Officer to Award a Three-year Task Order Contract with Two One Year Options for a Total Contract Period Not to Exceed Five Years for the HART 21st Avenue Environmental Remediation Project Required by the Hillsborough County Environmental Protection Commission (HEPC) to NOVA Engineering and Environmental for a Total Not-to-Exceed Amount of $1,727,661 All Board members present voted aye. The motion carried unanimously. CHAIR’S REPORT Chair Suarez reported that he attended the 2015 APTA annual conference in San Francisco last month. He indicated that while attending various meetings and conferences, he always looks at ways to fund improvements, expand our system, and public-private partnerships. Chair Suarez said going forward, without a significant funding source, Hillsborough County will not be able to draw the kind of dollars we need in order to extend and expand this system. He indicated that HART is incredibly well respected throughout the country in terms of its innovative approach, such as First mile/last mile solution. Chair Suarez said HART is fortunate to have great staff, and a great CEO, who is highly respected by her transportation peers. He remarked that in comparison with other systems, HART is well- technologically advanced. CHIEF EXECUTIVE OFFICER’S REPORT Ms. Katharine Eagan announced that last week HART received statewide recognition. She invited Mr. Steve Rosenstock, Sr. Manager of Marketing Services, to provide more details on the awards.


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Director Bowers left at 10:31 a.m. Mr. Rosenstock reported that this year, HART Marketing team was the recipient of three first place awards: for the web site, for ESMS internal employee communication, and for Streetcar Live. He noted that HART Marketing Department is very small, with only four staff members in it. Ms. Eagan added that FPTA also recognized HART operator of the year, a longtime veteran, who placed third for the statewide operator of the year competition. Ms. Eagan indicated that the solicitation process for the First mile/ last mile solution is active. She explained that the service will be first introduced in Brandon and at least two other zones. Ms. Eagan noted that HART has received a lot of interest in the solicitation for this innovative solution.

GENERAL COUNSEL REPORT Mr. David Smith, HART Board General Counsel, reported that Director Melendez’s term on the HART Board of Directors expired on October 31, 2015, and he will continue to serve in this capacity until he is replaced. Mr. Smith indicated that the General Counsel of the Governor's office understands exactly what the statute requires, so an appointment can be anticipated to be received soon.

STATUS REPORTS Chair Suarez referred the Board members to the materials in the packets. PUBLIC INPUT REGARDING GENERAL CONCERNS Mr. Henry Spells, 1233 Floating Fountain Cir #102, Tampa, FL thanked the HART Board members and staff for reinstating the bus stop for Route 9 at 124th Street near 15th Street, in front of the Fountainview Apartments. Chair Suarez thanked Mr. Spells for his positive comments. Mr. Stephen Handshu, 2803 W Robinson Street, said he previously addressed the Board four month ago. He said he cancelled his sculpture class today to attend the meeting and demonstrate the seriousness of his feelings about reliable public transportation service. Mr. Handshu indicated that the lack in regular service caused him to switch to paratransit service; and Tampa is the first city he has lived where he has to use paratransit service. He reported that the paratransit vans are often late, he is forced to spend excessive time on the vans, and a combination of these two factors creates an unhappy customer. Director Jaroch left at 10:47 a.m. Mr. Handshu stated that he applied for a seat on the HARTPlus Advisory Committee, but had no response to his application. He commented that, in his opinion, the reasons that stop a person from riding buses in Tampa are that the buses stop running at 9:00 p.m., that the service is infrequent, and there are not sufficient numbers of bus shelters to protect passengers from rain. Mr. Handshu


November 2, 2015

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urged the HART Board members to ride the system for a week to fully understand the challenges passengers face daily. Chair Suarez said the Board appreciated Mr. Handshu’s comments and concerns. He indicated that the HART Board and staff monthly discuss, behind the scenes, various ways to improve customers’ experience. Chair Suarez said sometimes HART has to balance certain budget constraints with the needs of the customers. He asked that Mr. Handshu discuss his concerns in more detail with staff. Mr. Handshu remarked that on-time performance was a chronic problem, and he keeps documenting it and making formal complaints. He said he was not sure HART keeps accurate record of customer complaints, because not everyone knows that, when calling customer service, one has to ask for a transaction number for the complaint to be registered. OLD BUSINESS There was no old business. NEW BUSINESS

There was no new business. ADJOURNMENT The meeting adjourned at 10:54 a.m. Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST Commissioner Sandra Murman, Secretary HART Board of Directors

David L. Smith, Esquire

HART Board General Counsel

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BOARD COMMITTEE TRANSMITTAL

TO: MEMBERS OF THE HART BOARD FROM: LENA PETIT, CLERK OF THE BOARD DATE: NOVEMBER 16, 2015 RE: Resolution #R2015-12-42 ~ Authorize the Chief Executive Officer to Award a

Three-year Contract with One Two- Year Option for a Total Contract Period Not to Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89

Finance, Governance, and Administration Committee Meeting of November 16, 2015 Committee Members Present: Chair Jaroch, Vice Chair Crino, Directors Bowers,

Shanahan, and Vance Committee Members Absent: Directors Beckner and Murman Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the December 7, 2015 regular Board meeting. Attachments: I. Resolution #R2015-12-42

II. Committee Agenda Report

ATTACHMENT I

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RESOLUTION NO. #R2015-12-42

A RESOLUTION AUTHORIZING THE CHIEF EXECUTIVE OFFICER TO AWARD A THREE-YEAR CONTRACT WITH ONE TWO- YEAR OPTION FOR A TOTAL CONTRACT PERIOD NOT TO EXCEED FIVE YEARS FOR HART’S SUPPLIER MANAGED HARDWARE SERVICES TO SID TOOL CO., INC. FOR A TOTAL NOT-TO-EXCEED AMOUNT OF $212,281.89

WHEREAS, HART requires supplier managed hardware services at its 21st Avenue Maintenance Facilities and the Ybor Streetcar Facilities; and

WHEREAS, a Request for Proposals for Supplier Managed Hardware Services was

released, in accordance with HART Procurement policies and procedures; and WHEREAS, prices were determined to be fair and reasonable and a three year contract

with one two - year option for a total contract period not to exceed five years be awarded to Sid Tool Co., Inc.; and

WHEREAS, funding for these services is budgeted from general revenues; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF

THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Board of Directors authorizing the Chief Executive Officer to award a

Three-year Contract with One Two- Year Option for a Total Contract Period Not to Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89.

Section 2. Proper officers of HART are authorized to do all things necessary and

required in order to implement the purchase of the aforementioned supplier managed hardware services.

Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE

HILLSBOROUGH TRANSIT AUTHORITY ON DECEMBER 7, 2015.

Councilmember Mike Suarez, Chairperson ATTEST: HART Board of Directors Commissioner Sandra Murman, Secretary HART Board of Directors ___________________________________ David L. Smith, Esquire HART Board General Counsel

ATTACHMENT II

Hillsborough Transit Authority

Finance, Governance, and Administration Committee Meeting November 16, 2015

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COMMITTEE ACTION ITEM Authorize the Chief Executive Officer to Award a Three-year Contract with One Two- Year Option for a Total Contract Period Not to Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89 OVERVIEW The Supplier Managed Hardware Services contract will support HART’s maintenance repair and operations (MRO) ongoing needs. RECOMMENDATION That the Finance, Governance, and Administration Committee review the action item authorizing the Chief Executive Officer to award a Three-year Contract with One Two- Year Option for a Total Contract Period Not to Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89; and advance this item to the full Board of Directors at the December 7, 2015 regular Board meeting. FINANCIAL IMPACT Year One services are budgeted in FY2016. Outlying years will be funded in their respective budget years. The funding for these services will come from general revenues. BACKGROUND HART has used the same hardware supplier for approximately eight years. In order to adhere to HART Procurement Policies and Procedures and to ensure competitive pricing for these services it was decided to solicit proposals from Vendors that can supply a variety of fasteners, hoses, etc. for HART’s Operations Facilities. In addition, custom vending machine dispensing services such as: customized inventory of MRO supplies per each department’s needs on a bi-weekly or monthly basis was presented as an optional service under the resulting contract that includes receiving, product transportation, point of use storage and replenishment, organizing products to optimize productivity, quality control, and invoicing. Currently, the following departments will need bins and may request custom vending service at the Heavy Maintenance Building and Preventative Maintenance Building at 21st Avenue and at the Street Car Maintenance Facility in Ybor. PROCUREMENT CONSIDERATIONS On August 14, 2015, a Request for Proposals (RFP-15736C) was issued for Supplier Managed Hardware Services for HART’s 21st Avenue and Ybor locations. The solicitation was posted on HART website and on the Demand Star website with direct notices being sent to 16 firms that could provide the services. Two proposals were received and reviewed by Procurement for responsiveness. Both proposals were found to be responsive and were technically evaluated by the evaluation committee. Clarifications and presentations were requested of both companies. The Contracting Officer evaluated price. Once technical evaluations were complete, the Contracting Officer requested a “Best and Final” (BAFO) offer from both companies. Determination for award was made based

ATTACHMENT II



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upon technical evaluations and BAFO price. The unsuccessful offeror was encouraged to accept a debriefing of the evaluation.

NEXT STEPS Present the recommendation by the Finance, Governance, and Administration Committee to the full HART Board of Directors at the December 7, 2015 regular Board meeting. Prepared by: Al Burns, Director of Procurement and Contracts Administration

Reviewed by: Jeffrey C. Seward, Chief Financial Officer

Approved by: Katharine Eagan, AICP, Chief Executive Officer

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TO: MEMBERS OF THE HART BOARD FROM: LENA PETIT, CLERK OF THE BOARD DATE: NOVEMBER 16, 2015 RE: Resolution #R2015-12-43 ~ Authorize the Chief Executive Officer to Award a

Contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount Not-to-Exceed $150,000.00 (One Year Contract, with One One-Year Option)

Finance, Governance, and Administration Committee Meeting of November 16, 2015 Committee Members Present: Chair Jaroch, Vice Chair Crino, Directors Bowers,



ATTACHMENT I

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RESOLUTION NO. #R2015-12-43 A RESOLUTION AUTHORIZING THE CHIEF EXECUTIVE OFFICER TO AWARD A CONTRACT FOR THIRD PARTY TRANSPORTATION VOUCHER PROGRAM TO YELLOW CAB COMPANY OF TAMPA, INC., IN AN AMOUNT NOT-TO-EXCEED $150,000.00 (ONE YEAR CONTRACT, WITH ONE ONE-YEAR OPTION) WHEREAS, HART continues to explore opportunities to access employment, post-secondary education and training, and the community; and

WHEREAS, the HARTPlus service has experienced extensive growth, with growth

patterns anticipated to continue in the future; and

WHEREAS, funding is to be provided through a Joint Participation Grant between HART and Florida Department of Transportation as previously approved at the August 17, 2015 Finance, Governance and Administration Committee meeting; and

WHEREAS, a proposal from Yellow Cab Company of Tampa, Inc. was received and evaluated as the highest ranked firm in accordance with the solicitation provisions; and

WHEREAS, Yellow Cab Company of Tampa, Inc. was determined to have the capacity to perform the contract; and

WHEREAS, a responsibility review was conducted on Yellow Cab Company of Tampa, Inc. and subcontractors Checker Cab Company of Tampa and Red Top Cab Company to include active business license to conduct business in the state of Florida and a licensed service provider with Hillsborough County Public Transportation Commission to provide service in Hillsborough County. It was determined they have the capacity to perform the work and is, therefore, eligible for award; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Chief Executive Officer is authorized to award a contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount not-to-exceed $150,000.00 (one year contract, with one one-year option). Section 2. Proper officers of HART are authorized to do all things necessary and required in order to implement the terms of the aforementioned contract. Section 3. This resolution shall take effect immediately upon its adoption.

ATTACHMENT I

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PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE

HILLSBOROUGH TRANSIT AUTHORITY ON DECEMBER 7, 2015. Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST: Commissioner Sandra Murman, Secretary HART Board of Directors



ATTACHMENT II



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COMMITTEE ACTION ITEM Authorize the Chief Executive Officer to Award a Contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount Not-to-Exceed $150,000.00 (One Year Contract, with One One-Year Option) OVERVIEW HARTPlus (paratransit service) Customer Choice Voucher Pilot Project will enhance mobility options to access employment, post-secondary education and training, and the community. The goal of the voucher program is to assist with managing HARTPlus ridership which has experienced extensive growth, and is anticipated to continue in the future. RECOMMENDATION That the Finance, Governance, and Administration Committee review the action item authorizing the Chief Executive Officer to award a contract Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc. in the amount Not-to-Exceed $150,000.00 (One Year Contract, with One One-Year Option); and advance this item to the full HART Board of Directors at the December 7, 2015 regular Board meeting. FINANCIAL IMPACT Funding to be provided through a Joint Participation Grant between HART and Florida Department of Transportation (FDOT) as previously approved at the August 17, 2015 Finance, Governance and Administration Committee meeting. This grant is authorized for use through November 15, 2016. Outlying years funding will be built into the respective years budgets. BACKGROUND FDOT and the Florida Developmental Disabilities Council, Inc. (FDDC) have joined together to fund two Voucher Pilot Projects for the development of Transportation Voucher Pilot Programs to access employment, post-secondary education, training, and the community. Existing paratransit services will be expanded through agreements with service providers to assist with paratransit trips 24 hours a day, Monday through Friday. HARTPlus customers who choose to use the voucher program will contact the Third Party Transportation Voucher Program provider to book a trip, including same day trips. The fare will be similar to or the same as the current paratransit trip fare and no more than $4.00. Travel subsidies will be provided as a reimbursement and no more than 10% of the total awarded amount can be used for administration expenses. PROCUREMENT CONSIDERATION On August 27, 2015, a Request for Proposals (RFP-15943) for Third Party Transportation Voucher Program was issued in compliance with HART procurement policies. The solicitation was posted on the HART website and DemandStar with direct notices sent to 55 contractors. On September 29, 2015, two proposals were received and reviewed by Procurement for responsiveness. Both proposal submissions were determined to conform to essential requirements

ATTACHMENT II



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in the proposal submitted. Subsequently, two responsive proposals were technically evaluated by an evaluation committee. Review factors were weighed 100 points for technical qualifications. Pricing was not an evaluation factor as for this pilot project, the Hillsborough County Public Transportation Commission (PTC) Chapter 1-20 Rates – Rule 1-20.001, will apply. Technical factors included:

• training (25 points) • work plan (50 points) • experience/reference (25 points)

The technical evaluation resulted in one offeror submission determined to be technically unacceptable due to exceptions taken to multiple minimum program requirements. Notification of technically unacceptable determination of the proposal submission was sent on October 27, 2015. Insurance exceptions taken by the remaining offeror was determined acceptable by HART Risk and notice of intent to award was sent on November 5, 2015. A responsibility review was conducted on Yellow Cab Company of Tampa, Inc. and subcontractors Checker Cab Company of Tampa and Red Top Cab Company to include active business license to conduct business in the state of Florida and a licensed service provider with PTC to provide service in Hillsborough County. It was determined they have the capacity to perform the work and are, therefore, eligible for award. NEXT STEPS Present recommendation by the Finance, Governance, and Administration Committee to the full HART Board of Directors at the December 7, 2015 regular Board meeting.

Prepared by: Gregory Brackin, Director of Operations Support – ADA Officer

Al Burns, Director of Procurement and Contracts Administration

Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer


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TO: MEMBERS OF THE HART BOARD FROM: LENA PETIT, CLERK OF THE BOARD DATE: NOVEMBER 16, 2015 RE: Resolution #R2015-12-44 ~ Authorize the Chief Executive Officer to Dispose of

Two Vehicles in Such a Manner to be Most Advantageous to HART Finance, Governance, and Administration Committee Meeting of November 16, 2015 Committee Members Present: Chair Jaroch, Vice Chair Crino, Directors Bowers,



ATTACHMENT I

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RESOLUTION NO. #R2015-12-44 A RESOLUTION AUTHORIZING THE CHIEF EXECUTIVE OFFICER TO DISPOSE OF TWO VEHICLES IN SUCH A MANNER TO BE MOST ADVANTAGEOUS TO HART

WHEREAS, two vehicles have reached the end of their useful life in accordance with

guidelines issued by the Federal Transit Administration;

LARGE HEAVY DUTY TRANSIT BUS Year of Vehicles

Type of Vehicles Vehicle Mileage

Asset/Vehicle # VIN #

2001 Gillig 40ft. Low Floor Bus

634,276 9450 / 2117 15GGD271211071671


614,570 9568 / 2208 15GGD271921073032

NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF

THE HILLSBOROUGH TRANSIT AUTHORITY THAT:

Section 1. The Chief Executive Officer is authorized to dispose of two vehicles through competitive sale, public auction, insurance requirements, or disposal in such a manner to be most advantageous to HART.

Section 2. Proper officers of HART are authorized to do all things necessary and

required in order to implement the disposal of the aforementioned vehicles. Section 3. This Resolution shall take effect immediately upon its adoption.

PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE

HILLSBOROUGH TRANSIT AUTHORITY ON DECEMBER 7, 2015. Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST: Commissioner Sandra Murman, Secretary HART Board of Directors



ATTACHMENT II



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COMMITTEE ACTION ITEM Authorize the Chief Executive Officer to Dispose of Two Vehicles in Such a Manner to be Most Advantageous to HART OVERVIEW In accordance with the Authority’s fleet plan, two revenue vehicles have met their useful life and are now ready for retirement. RECOMMENDATION That the Finance, Governance, and Administration Committee review the action item authorizing the Chief Executive Officer to dispose of two vehicles in such a manner to be most advantageous to HART; and advance this item to the full HART Board of Directors at the December 7, 2015 regular Board meeting. FINANCIAL IMPACT Vehicles will be disposed of in a method to be most advantageous to HART. BACKGROUND The Authority has identified two revenue vehicles that have met their useful life in accordance with guidelines issued by the FTA for large, heavy duty transit buses: at least 12 years or 500,000 miles.

LARGE HEAVY DUTY TRANSIT BUS Year of Vehicles

Type of Vehicles Vehicle Mileage

Asset/Vehicle # VIN #


634,276 9450 / 2117 15GGD271211071671


614,570 9568 / 2208 15GGD271921073032

NEXT STEPS Present the recommendation by the Finance, Governance, and Administration Committee to the full Board of Directors at the December 7, 2015, regular meeting.

Prepared by: James Fetzer, Director of Maintenance



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TO: MEMBERS OF THE HART BOARD FROM: LENA PETIT, CLERK OF THE BOARD DATE: NOVEMBER 16, 2015 RE: Resolution #R2015-12-45 ~ Approval of Proposed HART Title VI Program Update

for Submittal to the Federal Transit Administration Finance, Governance, and Administration Committee Meeting of November 16, 2015 Committee Members Present: Chair Jaroch, Vice Chair Crino, Directors Bowers,



III. Proposed Title VI Program Update

ATTACHMENT I

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RESOLUTION NO. #R2015-12-XX

A RESOLUTION OF THE HILLSBOROUGH TRANSIT AUTHORITY (HART) FOR APPROVAL OF THE PROPOSED HART TITLE VI PROGRAM UPDATE AND SUBMITTAL TO THE FEDERAL TRANSIT ADMINISTRATION (FTA)

WHEREAS, HART is a recipient of federal funding and subject to regulations issued by

the U.S. Department of Transportation and the Federal Transit Administration (FTA); and WHEREAS, the current HART Title VI program expires January 31, 2016; and WHEREAS, the Title VI Program update includes general requirements and Service

Standards, Service Policies, Demographic Data Collection, Monitoring of Service Standards, Disparate Impact, Disproportionate Burden and Major Service Change Policies, and Service and Fare Equity Analysis; and

WHEREAS, the Finance, Governance, and Administration Committee held a meeting on

October 16, 2015, reviewed, and advanced the proposed HART Title VI Program update; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT:

Section 1. The Chief Executive Officer is authorized to submit the Title VI Program

Update to the FTA by December 8, 2015. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do

all things necessary and required in order to accomplish this requirement. Section 3. This resolution shall take effect immediately upon its adoption.

PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON DECEMBER 7, 2015. Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST: Commissioner Sandra Murman, Secretary HART Board of Directors

David Smith HART Board General Counsel

ATTACHMENT II



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COMMITTEE ACTION ITEM

Approval of Proposed HART Title VI Program Update for Submittal to the Federal Transit Administration OVERVIEW The current HART Title VI program expires January 31, 2016. In accordance with Federal Transit Administration (FTA) requirements, the Title VI Program update includes General Requirements and Service Standards, Service Policies, Demographic Data Collection, Monitoring of Service Standards, Disparate Impact, Disproportionate Burden and Major Service Change Policies, and Service and Fare Equity Analysis. The FTA’s revised 2012 Circular on Title VI requires that the Title VI program be approved by the grantee’s Board of Directors. RECOMMENDATION That the Finance, Governance, and Administration Committee review the action item approving the proposed HART Title VI update for submittal to the Federal Transit Administration; and advance this item to the full HART Board of Directors at the December 7, 2015 regular Board meeting. FINANCIAL IMPACT None. BACKGROUND Title VI of the Civil Rights Act of 1964 provides that "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." The FTA requires that the Title VI program be updated every three years. NEXT STEPS Present the recommendation by the Finance, Governance, and Administration Committee to the full HART Board of Directors at the December 7, 2015 regular Board meeting for approval and subsequent submittal to the FTA by December 8, 2015.

Prepared by: Marco Sandusky, Sr. Manager of EEO & Community Programs



November 2, 2015

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CHIEF EXECUTIVE OFFICER’S REPORT Response to Requests from HART Board Members Update regarding Mr. Steven Handshu's concerns Mr. Steven Handshu addressed the HART Board of Directors on November 2, and voiced his concerns about several matters. Mr. Handshu applied for a committee member seat on the HART ADA Accessibility Committee this past summer. At the time staff verbally informed Mr. Handshu that there were no current vacant at-large positions on the committee. The two vacant board member positions were slated to be filled with a representative of MacDonald Training Center and Hillsborough County ADA Liaison. Both were voted on and filled at the August 2015 committee meeting. A formal written response regarding his application status for the ADA Accessibility Committee was sent November 7. His application will remain on file for consideration should a committee seat become available. Mr. Handshu was also invited to attend the next scheduled quarterly meeting on November 19, to be held at the alternate location of 601 Kennedy Ave., 18th floor Board Room. In addition, at the Board meeting, Mr. Handshu mentioned that he had reported several complaints with regard to the late arrival of scheduled paratransit trips. Staff followed up and found that he had filed 8 complaints prior to addressing the board at the June 1, HART Board Meeting. Mr. Handshu registered two complaints since the June board meeting, booked 73 trips, cancelled 6 and traveled on HARTPlus 67 trips. We recognize the importance of timely pickup/drop-off for HARTPlus customers and even two trips late can have a lasting impression on a customer. HART Schedulers have been making adjustments to the scheduling software, testing parameters and speeds to improve on-time performance and improve on-board time by efficient batching of trips to manifests. In an effort to further enhance the performance of HARTPlus, HART is actively engaged in the procurement process to hire a vendor to provide support for same day service on HARTPlus, additionally a class of 9 Van Operators were hired and started training on November 9. Staff contacted Mr. Handshu post Board meeting and he was unavailable for a comprehensive discussion at the time. Staff will follow up with him as soon as he becomes available.


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GENERAL COUNSEL’S REPORT HART Chief Executive Officer’s Performance Evaluation OVERVIEW The annual performance appraisal provides an opportunity for each Board Member of the Hillsborough Transit Authority (HART) to formally review, document, and recognize the previous year’s accomplishments for the Chief Executive Officer (CEO). Each Board Member should complete the performance appraisal form based on the job duties approved by the Board for the performance review period. BACKGROUND In June 2015, the HART Board Chair appointed a Sub Committee to form criteria for the CEO Performance Evaluation. The Sub Committee membership included Committee Chair Lesly “Les” Miller, and Directors Karen Jaroch and Eddie Vance. The Sub Committee met on June 18, 2015, and unanimously voted to accept the existing CEO performance evaluation criteria and performance evaluation form (Attachment I) with up-to-date KPIs data. For detailed discussion, please see the meeting minutes for the June 18, 2015, Sub Committee meeting (Attachment II). DISCUSSION The Employment Agreement with Chief Executive Officer, Ms. Katharine Eagan, requires that she be evaluated annually for her performance under specific criteria. The agreement provides that the evaluation is to take place within six (6) to twelve (12) weeks after the end of each fiscal year unless the date for same is otherwise extended by the Board of Directors and Employee, and shall take effect on the first day of the new fiscal year, unless the Board of Directors specifically denotes differently (see Attachment III). Performance of Standards and Evaluation HART currently has a two-year and seven-month agreement with Ms. Eagan effective November 3, 2014 until May 31, 2017. Per Employment Agreement Section 7: Performance of Standards and Evaluation, Subsection (a), “the Board of Directors shall annually review the Employee based upon the performance standards currently applicable to the performance of the Chief Executive Officer of HART. These standards may be updated and/or elaborated by the Board of Directors. The Board of Directors may elect to grant a merit increase at the level budgeted for non-bargaining unit employees based on a determination that applicable performance standards have been achieved or exceeded.” Time of Evaluations - Each of the above evaluations will, to the extent feasible, take place within six (6) to twelve (12) weeks after the end of each fiscal year unless the date for same is otherwise extended by the Board of Directors and Employee, and shall take effect on the first day of the new fiscal year, unless the Board of Directors specifically denotes differently.


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Performance Evaluation Process HART has in place an employee performance evaluation process for non-bargaining unit employees wherein employees receive an annual increase depending on the employee’s performance during the rating period. The CEO’s annual performance review has been structured to follow a similar process. Rating Criteria & Explanation The evaluation form rates employee performance in 12 different work trait areas. Each work trait has a rating range from “1” to “4” points. Each work trait is described and a rating explanation is given on the evaluation form, but generally the following criterion determines each rating level. 4. Outstanding This level of performance is the highest in quality and quantity. The

employee takes initiative in accepting responsibility for accomplishing tasks not listed in their job description. Job responsibilities are a priority and are achieved with excellent results that far exceed the norm. Others within the company see excellence in their job performance.

3. Successful This level of performance indicates the employee is meeting the job

requirements as described the position description.

2. Needs Improvement This level of performance indicates the employee is doing a job reasonably well, but there are specific performance areas that need attention in order to meet the overall job requirements

1. Unsatisfactory This level of performance indicates the employee is consistently exhibiting poor performance, which is negatively impacting the company or others within their department.

N/O Not Observed: This rating option is available for use when there is not sufficient information to evaluate the level of performance.

Completing the Evaluation Form

• Employee information section – This section will be completed and forms provided to each Board member. Should a Board member choose not to complete the form, the cumulative ratings will be compiled without their input; however, they are still encouraged to meet with the Chief Executive Officer to provide feedback. The merit increase and effective date lines will be completed after rating and totaling the work traits area.

• Work traits #1 – 11 - The reviewer will read each work trait description and ascertain where the Chief Executive Officer fits into the 1 to 4 point scale examples. An “X” will be placed next to the applicable section. Comments are requested when giving (4 pt), (2 pt) and (1 pt) ratings.

• Developmental needs – If additional development, training or special skills are being recommended, please document them in this section.

• Ratings Summary – The Board of Directors will list the ratings in the summary section of the evaluation and will total the points.


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Evaluation Forms The attached document (see Attachment I) is the form for evaluating Employee performance. NEXT STEPS Transmit the evaluation form to all members of the HART Board of Directors who will then complete the Chief Executive Officer’s performance evaluation for Fiscal Year 2015 and provide the completed form to Ms. Lena Petit, HART Director of Executive and Board Support, for compilation and summary. Prepared by: Lena Petit, Director of Executive Office and Board Support

Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachments:

I. CEO Evaluation Criteria and Evaluation Form

II. Minutes from the Ad Hoc Committee on Forming CEO Performance Evaluation Criteria, June 18, 2015

III. Employment Contract for CEO, Ms. Katharine Eagan

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HILLSBOROUGH AREA REGIONAL TRANSIT AUTHORITY CEO PERFORMANCE EVALUATION

Today’s Date:

Dates of Performance Review Period:

Chief Executive Officer Name: Katharine Eagan, AICP

Name of Board Member Conducting the Appraisal:

Purpose The annual performance appraisal provides an opportunity for each Board Member of the Hillsborough Area Regional Transit Authority (HART) to formally review, document and recognize the previous year’s accomplishments for the Chief Executive Officer (CEO). Each Board Member should complete the performance appraisal form based on the job duties approved by the Board for the performance review period. The job duties are found in the Job Description for the position. The CEO should complete a memorandum for the Board listing job related accomplishments for the covered review period.

The Performance Appraisal Form This form is designed to promote consistency in the performance evaluation process. Your candid input is critical to the success of the appraisal process. Your ratings and comments in Part A, Part B and Part C should be based upon all available information as well as your observations of behaviors and your experiences with the CEO within the respective rated areas.

Rating Scale: Parts A, B and C

The ratings for Parts A and B are based on a scale of 1 to 4 with 1 being low and 4 being high. Place a check (� ) in the box corresponding to the rating you feel most appropriate. If you do not have sufficient information to respond, please mark “N/O.”

4 Outstanding: The CEO’s level of performance consistently surpasses the requirements of the job and makes significant contributions well beyond the expectations of the position.

3 Successful: The CEO’s level of performance meets the requirements of the job and the expectations of the position.

2 Needs Improvement: The CEO’s level of performance frequently falls below the requirements of the job and the expectations of the position.

1 Unsatisfactory: The CEO’s level of performance is below an acceptable level and does not fulfill the expectations of the position.

N/O Not Observed: This rating option is available for use when there is not sufficient

The rating for Part C, Key Performance Indicators (KPI) is based solely on the accomplishment of the stated rating criteria for the corresponding KPI. The CEO will be rated on each of the individual Key Performance Indicators and given a corresponding rating of Achieved or Not Achieved rating as appropriate

4 ATTACHMENT I

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for each individual KPI. Information to evaluate the level of performance will be provided by HART staff.

A. Performance Dimensions: Rate the Chief Executive Officer on each of the Performance Dimensions by checking the appropriate rating box and by providing comments to explain the rating if necessary. The Performance Dimensions are as follows:

1. Strategic Management2. Leadership3. Financial Resource Management4. Judgment in Decision Making5. Responsiveness and Accountability6. Communication

B. Strategic Goals and Objectives: Rate the Chief Executive Officer on progress towards and accomplishment of the Strategic objectives by checking the appropriate rating box and by providing comments to explain the rating if necessary. The Strategic Objective from the Board adopted Strategic Plan are as follows:

1. Exceed Customer Expectations2. Ensure Safety & Security3. Maximize Financial Condition4. Foster A Thriving Internal Environment5. Connect The County & Region6. Embrace Innovative Practices & Systems

C. Key Performance Indicators: Rate the CEO on each objective Key Performance Indicator (KPI) by checking the corresponding box indicating that the KPI has been Achieved or Not Achieved. The CEO will be rated on each of the individual Key Performance Indicators.

GOAL CRITERIA TARGET (10/2014-9/2015)

Ridership Productivity Bus Passengers per Revenue Hour Greater than or equal to 24.0

Efficiency Gross Cost per Revenue Mile Less than or equal to $6.83

Safety Collisions per 100,000 Revenue Miles

Less than or equal to .55

Quality of Service Mean Distance Between Vehicle Failures

Complaints per 100,000 Passengers

Greater than or equal to 6,600

Less than or equal to 13.0

On-Time Performance 1 Minute Early to 5 Minutes Late at Scheduled Timepoints

Greater than or equal to 74%

Finance Growth of fund balance and fiscal sustainability

Greater than or equal to 0.5% of previous year’s ending fund balance

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A. Performance Dimensions

Performance Dimension #1 Select Rating

1. Strategic Management & Planning: Responsible for the creation and implementationof long term strategic initiatives, to guide the ultimate development and direction ofHART. Prioritize and lead the efficient execution of HART’s long term strategic goalsand objectives.

Effective behaviors of this dimension are based on how well the individual:

¶ Appropriately engages the Board in setting the Authority’s policy direction.

¶ Follows rules and regulations, as well as general guidance and Board directives.

¶ Provides accurate and sufficient information for Board monitoring of Board policy and Authority Operations

¶

¶ Offers professional advice to the Board on items requiring Board action, with recommendations based on thorough study and analysis and sound operational principles.

¶ Interprets and executes the intent of Board policy.

¶ Supports Board policy and actions to the public and staff.

¶ Communicates with the Chair and other members of the Board in a timely manner

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2. Leadership Effectiveness: Demonstrates the ability to lead, motivate and inspireindividuals to execute organizational objectives in an efficient and objectives manner.


Takes full accountability for organizational results. Maintains the highest standards of ethics, honesty and integrity in all personal and

professional matters. Creates and executes a unified vision for the organization; focuses on effectiveness; Takes calculated risks in an effort to improve results; Identifies opportunities to improve business processes and expand the

organization's services; Selects, directs and develops, others to succeed; Hold others accountable;

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3. Financial Resource Management: Possesses the ability to plan, develop, organize andadminister the adopted budget and efficiently utilize the organization's resources to effectively provide high quality service throughout the county. Develops financial and resource management plans which meet operational needs and insure long term financial and operational sustainability.


Maintains sufficient operating and capital financial cash flow to meet establishedlevel of service;

Provide a fare and fee structure that is tied to the cost of providing service throughoptimization of the HART system;

Pursue grant funding for HART capital projects established as priorities set-forthby the Board and Community;

Maintain prudent reserves to be used in times of significant revenue decline topreserve HART’s ongoing ability to deliver safe

and reliable service; Establish prudent reserves to support the lifecycle replacement of key

infrastructure, both operational and capital; Pursue increased revenue from current and new sources to support operating and

capital activities; Controls costs by staying within established budget limits; Displays a clear understanding of financial resources and priorities; Makes informed and responsible recommendations to the Board regarding fiscal

operations; and

Provides information to assist the Board in making informed decisions regardingbudget and management policies

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4. Judgment in Decision Making: Utilizes critical thinking skills to analyze availablefacts, business responsibilities, and probable outcomes and then pursues an appropriate course of action despite pressure or ambiguity


Bases decisions on fact rather than emotion and personal feelings; Displays sound judgment when deciding among multiple alternatives; Reaches conclusive decisions after researching alternatives thoroughly; Minimizes personal bias in decision making; Uses logical and sound judgment to anticipate possible consequences; Remains an impartial and objective evaluator of facts; Encourages direct reports to have equal input into decision making; Remains calm in times of crisis; Makes correct assessments of the situations and figures out effective solutions; Quickly evaluates alternative options to select the most suitable solution for a

problem; and Displays steadfast decision making under critical or stressful circumstances.

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5. Accountability and Responsiveness: Effectively carries out assigned duties, acceptsresponsibility for special projects, as well as shifting and new operational priorities. Takes full accountability for organizational results.

Effective behaviors of this dimension are based on how well the individual: Appropriately engages the Board in setting the Authority’s policy direction; Interprets and executes the intent of Board policy; Communicates with the chair and other members of the Board in a timely manner Offers professional advice to the Board on items requiring Board action, with recommendations based on thorough study and analysis and sound educational

principles; Provides Board members with timely and accurate answers to questions or

concerns; Modifies actions appropriately based upon obtained information;• Provides accurate and sufficient information for Board monitoring of Board

policy and Authority operations. Supports Board policy and actions within the community and to staff; Has a harmonious working relationship with the Board; Provides support for Board teamwork and effectiveness; and Provides support for Board engagement in the community and within the

organization.

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6. Communication: Develops and embraces innovative practices and systems to providetimely, accessible and reliable information to the Board, organization, stakeholders, customers and community.


Effectively articulates and communicates the vision and goals for the HART toboth internal and external audiences;

Communicates and articulates ideas and information with others openly, clearlyand effectively both verbally and in writing;

Uses appropriate media and methods to provide factual information; Provides tactful, timely and accurate feedback to others concerning issues; and Communicates appropriate information to others in a concise and understandable

manner; Promotes and protects the interests of HART by communicating with Board

members and key stakeholders and actively monitoring local, state, and federallegislative initiatives affecting public transportation;

Effectively develops and executes media, community, and governmental relations,communications strategies; and

Effectively communicates and engages the community and stakeholders in orderto maintain good relations with the general public.

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B. Strategic Goals and Objectives

Strategic Goals and Objectives #1 Select Rating

1. Exceed Customer Expectations: Objectives Leads Initiatives to improve service quality, reliability, and on-time performance Ensures the service addresses the mobility needs of transit dependent and

discretionary passengers Ensures the user friendliness of all HART services Expands service availability and accessibility Maintains a price-affordable fare structure

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2. Ensure Safety & Security:Objectives Implement improvements at HART facilities and assets to enhance safety and

security throughout the system; Enhance workplace safety and health for all employees; Promote safe operations and best practices through partnerships and education;

and enhance emergency and disaster preparedness

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3. Maximize Financial Condition:Objectives Maintain sufficient operating and capital financial cash flow to meet established

level of service; Provide a fare and fee structure that is tied to the cost of providing service through

optimization of the HART system; Pursue grant funding for HART capital projects established as priorities set-forth

by the Board and Community; Maintain prudent reserves to be used in times of significant revenue decline to

preserve HART’s ongoing ability to deliver safe and reliable service; Establish prudent reserves to support the lifecycle replacement of key

infrastructure, both operational and capital; and Pursue increased revenue from current and new sources to support operating and

capital activities Out

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4. Foster A Thriving Internal Environment :Objectives Create a work environment that advances a culture of continuous learning; Promote, provide and encourage and productive and harmonious work

atmosphere. Promote an organization that embraces differences and seeks work synergy; Promote work environment which fosters trust, fairness and mutual respect; Ensure that employees know expectations and are empowered to perform them; Ensure that Staff is well-trained and provided with opportunities to grow

professionally; and Facilitated an environment where individuals are recognized for their

contributions to organizational success.

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5. Connect The County & Region:Objectives Enhance overall accessibility of services and programs; Provide enhanced connections and serve new markets while sustaining existing

service; Leverage resources through coordination with other agencies and entities; and

Encourage transit related activities to maximize ridership and enhance serviceeffectiveness.

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6. Embrace Innovative Practices And Systems:Objectives Develop systems to provide timely, accessible and reliable services and

information to customers and the agency; Pursue partnerships with the business community and other agencies for the

funding and delivery of services and programs; Actively pursues partnerships with the business community and other agencies for

the funding and delivery of services and programs; and

Explore sustainability practices.

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C. Key Performance Indicators

GOAL CRITERIA TARGET (10/2014-9/2015) ACHIEVED/ NOT ACHIEVED

Ridership Productivity Bus Passengers per Revenue Hour

Greater than or equal to 24.0

Efficiency Gross Cost per Revenue Mile

Less than or equal to $6.83

Safety Collisions per 100,000 Revenue Miles

Less than or equal to .55

Quality of Service Mean Distance Between Vehicle Failures

Complaints per 100,000 Passengers

Greater than or equal to 6,600

Less than or equal to 13.0

On-Time Performance 1 Minute Early to 5 Minutes Late at Scheduled Timepoints

Greater than or equal to 74%

Finance Growth of fund balance and fiscal sustainability

Greater than or equal to 0.5% of previous year’s ending fund balance

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Chief Executive Officer Ratings Summary

1. Strategic Management

2. Leadership Effectiveness

3. Financial Resource Management

4. Judgment and Decision Making

5. Responsiveness and Accountability

6. Communication

7. Exceed Customer Expectations

8. Ensure Safety and Security

9. Maximize Financial Condition

10. 11.

12.

Foster a Thriving Internal EnvironmentConnect the County and RegionEmbrace Innovative Practices and Systems

_____________________________________________

TOTAL POINTS DIVIDED BY 12 = %

Board Member Signature: Date:

Comments:

Board Chair Signature: Date:

Comments:

CEO Signature: Date:

Comments:

ATTACHMENT II

Hillsborough Transit Authority Minutes

Ad Hoc Committee on Forming CEO Performance Evaluation Criteria June 18, 2015

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Committee Members Present (3) Staff Present Karen Jaroch Katharine Eagan Commissioner Lesley “Les” Miller Lena Petit Councilmember Eddie Vance Gisela Rivera-Rios Michael Stephens Committee Members Absent (0) Others Present David L. Smith, GrayRobinson Sign-in sheets are attached. CALL TO ORDER The meeting was called to order at 3:32 p.m. by Ad Hoc Committee Chair Miller. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) No one signed up to speak on agenda items. DISCUSSION ITEM

Chief Executive Officer’s Performance Evaluation Process Mr. Michael Stephens, HART Chief Business Enterprise and Safety Officer, introduced the agenda for the discussion at the meeting. He gave a background of the previous discussions that lead to the creation of the current evaluation process and performance evaluation form. Mr. Stephens noted it was an opportunity to re-evaluate the process and the evaluation criteria. Ad Hoc Committee member Vance said he was not actively involved in development of the current performance evaluation form. He remarked that, in his opinion, the form is pertinent as it exists, with the exception of KPIs that are to be updated annually. Ms. Katharine Eagan, HART Chief Executive officer, commented that this is the opportunity to set deliverables criteria, for example capturing work with GO Hillsborough, continued outreach and strengthening of partnerships, or set specific projects for evaluation. Mr. Stephens indicated that one of the tools that is used for the non-bargaining group is setting employee development goals for a year.


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Ad Hoc Committee member Jaroch did not support the idea of setting goals specific to the projects. She spoke in favor of setting general, broad-based general dimensions. Ad Hoc Committee Chair Miller joined in opposing the idea of pinpointing and nitpicking specific projects for evaluation. He noted that HART’s path forward will depend on a referendum, the whole world could change, because HART is the driving force behind GO Hillsborough which would lead to re-evaluation of the priorities. Ad Hoc Committee Chair Miller remarked that, in his opinion, the evaluation criteria needs to stay broad enough, so that the Board will not have to go back and change it to ensure consistence in performance expectations. Ad Hoc Committee member Jaroch made a motion to accept the existing CEO performance evaluation criteria and performance evaluation form with up-to-date KPIs data. Ad Hoc Committee member Vance seconded. All Ad Hoc Committee members voted aye. The Motion carried unanimously. Mr. Stephens identified next steps for staff to work with the Board members assisting them in navigating through the performance evaluation process using the evaluation form as a tool. He said the evaluation process is to start 6 to 12 weeks after the end of the fiscal year, as provided by the employment contract. Ad Hoc Committee member Jaroch inquired about provisions for performance increase for CEO. Mr. Stephens said discussion about the merit increase level will be held upon completion of the performance evaluation. He referred the Ad Hoc Committee members to the provisions in Section 7 of the employment agreement. Mr. Stephens remarked that the employees’ merit base increase was set for flat at 3% adjustments across the Board. He added that staff will be evaluating moving towards performance-based evaluation for next fiscal year. ADJOURNMENT The meeting adjourned at 3:52 p.m.

HILLSBOROUGH TRANSIT AUTHORITYEMPLOYMENT AGREEMENT

WITH CHIEF EXECUTIVE OFFICER ,-..-/-4THIS Employment Agreement ("Agreement") is made and entered into on this tJ

day of January, 2015, by and between the HILLSBOROUGH TRANSIT AUTHORITY,hereinafter referred to as "HART" and KATHARINE EAGAN, hereinafter referred to as the"Employee".

WHEREAS, the Board of Directors of HART ("Board of Directors") is authorizedpursuant to Florida Statute §163.565, et seq., and its Charter to enter into contracts on behalf ofHART and to appoint and fix the compensation of the Executive Administrator; and

WHEREAS, the Employee was appointed Chief Executive Officer by the Board ofDirectors on or about November 3,2014 ("Effective Date"); and

WHEREAS, HART desires to employ Employee as Executive Administrator, under thetitle Chief Executive Officer, and Employee desires such employment; and

NOW THEREFORE, in consideration of the terms and conditions of this Agreement, theparties hereby agree as follows:

Section 1: Duties and Responsibilities

(a) HART agrees to employ the Employee as Chief Executive Officer and theEmployee hereby accepts such employment upon the terms and conditions set forth in thisAgreement.

(b) Employee shall, and agrees to perform in good faith, the duties andresponsibilities of Chief Executive Officer as provided herein.

(c) Employee shall maintain her office at the headquarters of HART.

(d) Employee shall supervise and manage the affairs of HART under the direction ofthe Board of Directors, and shall perform such other duties and responsibilities as may beassigned from time-to-time by the Board of Directors.

(e) The Employee shall report to and be accountable to the HART Board ofDirectors, by and through its Chairman ("Chairman"), for the satisfactory performance of herduties.

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Section 2: Conditions of Employment

(a) Employee shall devote her entire productive time, attention, skill and energies tothe business of HART, subject to the policies, supervision and direction of the Board ofDirectors.

(b) Employee shall not, during the term of this Agreement be engaged in any otherbusiness unless such other activity has been authorized in writing by the HART Board ofDirectors. Activities involving State or National trade organizations are considered the businessof HART. The provisions of this paragraph are not intended to restrain Employee from normalcivic activities, professional and academic studies, publication activities, or time in suchactivities. The Employee may do minimal part-time work, such as lecturing or expert testimonyif authorized by the Chairman.

(c) Upon the request of HART, Employee shall furnish to HART an application forfidelity bond acceptable to a surety named by HART. The cost of the bond, if any, shall beborne by HART.

Section 3: Term of Employment

Subject to the provisions for termination set forth in Section 5 of this Agreement, the term ofEmployee's employment under this Agreement shall continue until May 31, 2017. The term ofemployment may be extended at any time during its term by mutual written agreement of HART,as authorized by the Board of Directors, and Employee.

Section 4: Compensation

As compensation to Employee for the services rendered to HART, Employee shall be paid a basesalary ("Base Salary") at an annual rate of One Hundred Seventy-Seven Thousand Dollars($177,000.00) starting as of the Effective Date.

(a) Employee shall accrue annual leave at the maximum accrual rate pursuant toHART's employment policies.

(b) HART agrees to purchase, or be self insured, for Officer's Liability Insurancecovering the Employee in an amount, set by the Board of Directors at its discretion, and equal tothat provided for the members of the Board of Directors.

(c) Employee shall receive deferred compensation during her employment under thisAgreement at the rate of fifteen percent (15%) of Base Salary or Twenty-Six Thousand FiveHundred Fifty Dollars ($26,550.00) ("Deferred Compensation") prorated annually for any partialyears.

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(d) Employee shall additionally be entitled to the conditions of employment whichare, from time to time, available generally to other non-bargaining unit employees of HART,excluding cost-of-living changes to her Base Salary, but including without limitation, meritevaluations and possible resulting increases, and dental or other group insurance, disabilitybenefits, holidays, sick leave, and participation in HART's other deferred compensation plans,pension and retirement program, in addition to those items of additional compensationspecifically set forth herein to the extent consistent with applicable law. Sick leave, which isaccumulated by the Employee, shall be treated consistently with the policy for said leaveapplicable to non-bargaining unit employees.

(e) Consistent with paragraph (d) above, HART shall pay any applicable premiums tothe same degree as other non-bargaining employees provided. In addition, HART shallreimburse Employee for an annual Executive Physical performed in Hillsborough County, to theextent that said expense is not covered by insurance.

(f) HART shall reimburse Employee for reasonable and necessary expenses of theEmployee incurred in the performance of her duties and responsibilities as set out in thisAgreement upon presentation, in accordance with HART's procedures for determiningauthenticity and reasonableness of expenses and based upon detailed statements of suchexpenses.

(g) HART shall pay dues, memberships, and associated expenses related to theperformance of her duties. The payment of such expenses is a general benefit to HART, servesthe best interests of HART and shall not be considered as compensation to Employee. Employeeshall be entitled to accumulate frequent flyer miles and hotel affinity program rewards.

(h) The Employee's designation of beneficiary for any and all benefits, which surviveher death, is attached to this Agreement and by reference made part hereof as Exhibit A. TheEmployee may, at her discretion, change the designated beneficiary by notifying HART inwriting of the change without affecting any other provision of this Agreement.

Section 5: Termination/Suspension

(a) This Agreement may be terminated:

(i) by mutual agreement of Employee and HART, and upon such terms andconditions as are agreed to in writing by Employee and HART;

(ii) by the adoption of a resolution approved by the affirmative vote of theBoard of Directors for the removal of Employee as Chief ExecutiveOfficer;

(iii) by resignation of Employee, provided Employee shall have providedninety (90) days written notice, unless the parties otherwise agree inwriting;

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(iv) by HART if Employee is unable to perform her duties and responsibilitiesbecause of sickness, accident, injury, mental incapacity, or health for aperiod of three (3) successive months; and

(v) by the death of the Employee.

(b) HART may suspend the Employee with full pay and benefits by the adoption of aresolution setting forth the reasons for the suspension approved by the affirmative vote of theBoard of Directors.

(c) Notwithstanding the foregoing, nothing in this Agreement shall limit the rightsand remedies the parties may otherwise have in the event of a breach of this Agreement by theother party not cured within thirty (30) days from the written notice of such breach delivered inthe manner and otherwise as provided herein.

Section 6: Compensation after Termination

(a) If this Agreement is terminated under Section 5(a)(ii) by the adoption of aresolution and the grounds for Employee's termination are "for cause", HART shall have nofurther obligation under this Agreement other than as specifically provided herein, and saidtermination shall be effective as set forth in said resolution. "For cause" is defined as thefollowing:

(i) Misconduct by the Employee as defined In Section 443.036, FloridaStatutes;

(ii) Employee's willful, deliberate and intentional breach of duties, obligationsor policies of HART;

(iii) Employee's willful, deliberate and intentional violation of Part III,Chapter 112, Florida Statutes, Code of Ethics for Public Officers andEmployees;

(iv) Employee's continued neglect of duties or obligations required of theChief Executive Officer after written notice of same;

(v) Employee's continued violation of HART's written rules and policies(including any codes of conduct, employee handbooks, etc.) after writtennotices of same;

(vi) Employee's commission of any criminal act amounting to a felony or anyact of moral turpitude while employed as Chief Executive Officer ofHART;

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(vii) Employee's conviction of an illegal act in her public or private capacityinvolving theft, fraud, misappropriation or embezzlement of funds;

(viii) Employee's engagement in acts, which would constitute grounds forimmediate dismissal of any employee by HART under HART policies,now existing or as may be subsequently enacted.

(b) If this Agreement is terminated under Section 5(a)(iii), HART shall have noobligations under this Agreement other than providing such benefits to Employee as otheremployees of HART would be entitled to upon resignation.

(c) If this Agreement is terminated under Section Sea) (iv) by Employee's disabilityor under Section Sea) (v) by death of Employee, HART shall provide the same benefits as HARTprovides to its other senior management personnel for such a termination.

Section 7: Performance of Standards and Evaluation

(a) Performance Standards and Evaluation for Merit Increase. The Board ofDirectors shall annually review the Employee based upon the performance standards currentlyapplicable to the performance of the Chief Executive Officer of HART. These standards may beupdated and/or elaborated by the Board of Directors. The Board of Directors may elect to granta merit increase at the level budgeted for non-bargaining unit employees based on adetermination that applicable performance standards have been achieved or exceeded.

(b) Time of Evaluations. Each of the above evaluations will, to the extent feasible,take place within six (6) to twelve (12) weeks after the end of each fiscal year unless the date forsame is otherwise extended by the Board of Directors and Employee, and shall take effect on thefirst day of the new fiscal year, unless the Board of Directors specifically denotes differently.

Section 8: Hold Harmless

To the extent permitted under the Florida Law, HART shall hold harmless Employeefrom any claim or legal action arising out of Employee's actions as Chief Executive Officer ofHART. To the extent Chief Executive Officer is acting within the scope of her employmentresponsibilities as provided herein and is not otherwise engaged in an unlawful act, HART shallprovide the legal defense of any such claim or legal action or shall otherwise pay Employee'slegal fees, costs and expenses incurred in same. Legal fees to defend the Employee will be paidby HART at the point expenses are incurred. If Employee is determined by a court to be guiltyof breaking the law or otherwise acting outside the scope of her responsibilities as ChiefExecutive Officer, Employee shall repay HART for all fees and costs expended in defendingEmployee.

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Section 9: Other Terms and Conditions

(a) Any notice to HART under this Agreement shall be furnished in writing byEmployee to the Chairman at the business address on file. Any notice to Employee under thisAgreement shall be furnished in writing by HART to Employee at: 11319 Carrollwood EstatesDrive, Tampa, Florida 33618, or such address as she shall specifically provide in writing to theChairman and General Counsel in the same manner as all notices are to be provided herein. Allsuch notices must be sent by first-class mail or delivered in person by messenger or by somemeans, which evidences receipt of the information, by the recipient for such purposes.

(b) This Agreement contains the entire agreement of the parties and supersedes anyprior agreements or understandings whether oral or written.

(c) This Agreement can only be changed, terminated or modified by writtenagreement executed by both parties.

(d) This Agreement is personal to Employee and cannot be assigned to any otherperson.

(e) This Agreement shall be binding upon and inure to the benefit of the Employee'sexecutors and heirs.

(f) This Agreement shall be interpreted, construed and applied according to the Lawsof Florida. Venue for any action shall be in Hillsborough County.

(g) The invalidity or unenforceability of a particular provision of this Agreementshall not affect the other provisions hereof and the Agreement shall be construed in all respectsas if such invalid or unenforceable provision were omitted.

(h) The waiver by either party of a breach of any provision of this Agreement by theother shall not operate or be construed as a waiver of any subsequent breach by that party.

(i) In the event, during the term of this Agreement, HART or any part thereof, shouldbe liquidated or dissolved, or should discontinue its normal operations for any reason, orassigned in any way, resulting in the termination of Employee then the total compensation dueunder Section Four of this Agreement remaining unpaid shall be considered a debt of HART andshall not be discharged by reason of any of the stated events.

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IN WITNESS WHEREOF, the parties hereto have executed this Agreement on thedate aforesaid.

By: __ ~ ~ ~~ __ By:

Date: /-- /2 - I~

Witness:

Witness:

Date: 1-13 -IS-

Exhibits: A. Designated Beneficiary (ies)

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Exhibit A

DESIGNATED BENEFICIARY

This attachment is an integral part, and by reference made part of the EmploymentAgreement between HART and Katharine Eagan effective tfou./!J!UiJtr 5, 20I~

I, Katharine Eagan, hereby designate ~ i~ \(Q,\\-eV\4t\ IA. as abeneficiary of any funds due me under the provisions of this 20ntract should termination be bydeath.

In the event of the death of G\iy~s \k\~.Q(/V'OA/\. , I designate theadministrator of my Will to receive the funds and distribute same for benefit of

£'\9J'UV\C~ EO~VI (l'lIAVI GejIlLt)

By: ~A-----------------------

Date: -----------"--

~

~ ~ / lfP-u------------

Witness: \ Wit ss:\

# 5023670 v6

A-I

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December 7, 2015

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GENERAL COUNSEL’S REPORT Election of HART Officers and Vote on HART Board Appointments to Other Boards and HART Board Committees Election of HART Officers and voting on HART Board appointments to other Boards and HART Board Committees is scheduled to be held at the January 4, 2016 HART Board regular meeting. Both the Officers’ Election process and the HART Board Committee structures have been modified to take effect in 2016. Ad Hoc Committee on Rule of Procedures (Directors Beckner, Jaroch, Miller, Murman, and Shanahan) met twice in early 2015 to review the election processes and HART Board Committee structures. The Ad Hoc Committee’s recommendations were subsequently approved (vote seven to three) at the May 4 HART Regular Board of Directors meeting.

1) Dissolution of the Nominating committee to make the process more Board driven, particularly in regard to Officers

2) Limit the HART Board Office and Other Appointment Preference Survey to committee preferences and other board assignments

3) Board Officers are elected at the January Board meeting through an open process, nominations are accepted from the floor

4) General Council is to chair the election process as a neutral party

5) HART Board Officers positions be assigned to one County elected representative, one elected representative from municipalities, and one non-elected representative

6) Restructure the current FGA committee into Finance and Audit Committee that focuses on finance and audit issues

7) Create Executive Committee composed of HART Board Officers and Chairs of Committees. The Executive Committee will have a stronger authority in the governance of HART in the absence of Board meetings, and will allow the opportunity to leverage that authority with the legislature in the efforts to obtain funding

8) Committee appointments to be made by the HART Board Chair, but Committee leadership will be elected by the Committees’ members at their first scheduled meeting

9) All proposals will take effect in January 2016 DISCUSSION Each December, the office of Board Support will survey the Board members about their personal preferences for the HART Board Committees and other Boards appointments. Previously, the survey was utilized to allow Board members to indicate their preferences in serving as Officers in the regular Board, Board Committee appointments, as well as external Board appointments. Per the recommendations of the Ad Hoc Committee, the survey has been revised to reflect only interest in Committees and external Board appointments. A copy of the survey is provided as Attachment V, and will also be made available electronically for the Board’s convenience. The information


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gathered will be summarized and presented at the January regular Board meeting. To facilitate the completion of the survey, the new Committee structures and roles are outlined below: Executive Committee Mission Statement: The Executive Committee provides oversight and strategic direction on safety, security, and emergency management. The Committee is additionally responsible for sound Board processes, acting as liaison to the Board-established advisory bodies, serving as the Board’s ethics Committee, and additional responsibilities assigned by the Chair. Meeting Frequency: The Executive Committee meets as needed. Governance, Administration, and Operations (GAO) Committee Mission Statement: The Governance, Administration, and Operations (GAO) Committee is responsible for making recommendations to the HART Board of Directors of organizational and staffing plans, Board governance, major contracts for goods and services, acquisition of revenue and non-revenue vehicles, disposal of vehicles in accordance with HART fleet maintenance plan, and fare and service changes. Meeting Frequency: The GAO Committee meets monthly on the third Monday of the month at 9:00 a.m. Legislative and Strategic Planning (LSP) Committee Mission Statement: The LSP Committee is responsible for reviewing transportation system plans, transit service proposals, major capital and operating projects, and reviewing and proposing legislation affecting HART, and making recommendations on them to the HART Board. Meeting Frequency: The LSP Committee meets on a quarterly basis or as needed. Finance and Audit Committee Mission Statement: The Finance and Audit (F&A) Committee shall monitor the financial integrity and viability of the Authority and its program and services; develop budget preparation guidance; recommend capital and operating budget approval that support the mission, values and strategic goals of the Authority to the HART Board of Directors; evaluate existing and identify future funding sources, fares, grants, bond issues, tax anticipation borrowing, and other forms of indebtedness.


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The F&A Committee shall assist the HART Board of Directors in the oversight of the integrity of the financial statements of the Authority. This Committee shall oversee auditor selection in accordance with Florida Statutes, Section 218.391; the performance of the internal audit function and the independent auditors; the compliance with legal and regulatory requirements; and policies and practices with respect to major financial risk exposures. Meeting Frequency: The F&A Committee meets as needed. NEXT STEPS There are a few issues that are to be addressed further, such as situations when there is no a County or a City elected or a nonelected volunteer during the Election process; and the composition of the Executive Committee in case when one of the Officers also happens to chair a Committee. Prepared by: Christina Buchanan, Executive Administrative Assistant II

Reviewed by: Lena Petit, Director of Executive Office and Board Support


Attachments: I. Executive Committee Charter

II. GAO Committee Charter III. LSP Committee Charter IV. F&A Committee Charter V. HART Board Appointment Preference Survey

VI. HART Rule of Procedure – Updated

ATTACHMENT I

HILLSBOROUGH TRANSIT AUTHORITY EXECUTIVE COMMITTEE CHARTER

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Mission Statement The Executive Committee provides oversight and strategic direction on safety, security, and emergency management. The Committee is additionally responsible for sound Board processes, acting as liaison to the Board-established advisory bodies, serving as the Board’s ethics Committee, and additional responsibilities assigned by the Chair Meeting Frequency The Executive Committee shall meet as needed. Membership Membership in the Executive committee will consist of the Chair, Vice Chair, and Secretary of the Regular Board of Directors, as well as the Chairs from the Governance, Administration, and Operations Committee, Finance and Audit Committee, and Legislative and Strategic Planning Committee. The Committee will have no less than six members and may be constituted as a committee of the whole at the preference of the Chairperson of the HART Board. Quorum A majority of the members of the Executive Committee shall constitute a quorum for the purpose of conducting its business and exercising its power. Actions are recommendations to the Board of Directors to be placed on a Board agenda for consideration. If a quorum is not present, the Executive Committee members may meet, discuss issues, and receive information, but no official action can be taken. The Board Chair may appoint other Board members to serve as an alternate members of the Executive Committee for the purposes of making a quorum. Any Board member may attend and participate in Executive Committee Meetings. Only Executive Committee members can vote. Responsibilities a. The Executive Committee provides direction, management, and decision-making in an emergency capacity on behalf of the Board of Directors to determine matters that do not warrant convening a special meeting of the Board, but should not be postponed until the next scheduled meeting of the Board. Actions of the Executive Committee shall be reported to the full Board of Directors at its next regular meeting.

b. Maintaining all Board governing documents in order to improve effective policymaking, oversight, communications, and outcomes.

c. Develop revisions and enhancements to Board policies.

ATTACHMENT II

HILLSBOROUGH TRANSIT AUTHORITY GOVERNANCE, ADMINISTRATION, AND OPERATIONS COMMITTEE CHARTER

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Mission Statement The Governance, Administration, and Operations (GAO) Committee is responsible for making recommendations to the HART Board of Directors of organizational and staffing plans, Board governance, major contracts for goods and services, acquisition of revenue and non-revenue vehicles, disposal of vehicles in accordance with HART fleet maintenance plan, and fare and service changes. Meeting Frequency The GAO Committee meets monthly on the third Monday of the month at 9:00 a.m. Membership A Chair and Vice Chair of the GAO Committee shall be elected annually by the Committee members. Membership in the GAO committee will be appointed by the Chair of the Regular Board of Directors. The Committee will have no less than seven members and may be constituted as a committee of the whole at the preference of the Chairperson of the HART Board. Quorum A majority of the members of the GAO Committee shall constitute a quorum for the purpose of conducting its business and exercising its power. Actions are recommendations to the Board of Directors to be placed on a Board agenda for consideration. If a quorum is not present, the GAO Committee members may meet, discuss issues, and receive information, but no official action can be taken. The Board Chair may appoint other Board members to serve as an alternate members of the GAO Committee for the purposes of making a quorum. Any Board member may attend and participate in GAO Committee Meetings. Only GAO Committee members can vote. Responsibilities a) Governance: Review and recommend to the Board upon proposal of the Chief Executive Officer of organizational and staffing plans, Board governance (including the Authority’s Charter), major contracts for service (such as legal services), and leases; review of solicitations for banking entities and financial advisors. b) Administration: Maintaining all Board governing documents in order to improve effective policymaking, oversight, communications, and outcomes. Develop revisions and enhancements to Board policies.

c) Operations: Ensure that the Authority’s operational activities and programs are designed to provide reliable, effective, and clean transit service, responsive to customer needs. Oversee transit system performance and service standards; the quality of operations programs and procedures; technology initiatives; and customer service.

ATTACHMENT III

HILLSBOROUGH TRANSIT AUTHORITY LEGISLATIVE AND STRATEGIC PLANNING COMMITTEE CHARTER

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Mission Statement The Legislative and Strategic Planning (LSP) Committee advises the Board of Directors of the official positions of the local, state, and federal entities concerning legislative matters pertaining to the operations, development, and funding of the Authority. The LSP Committee will also review the five-year strategic plan and advise on developing specific objectives, strategies, and tactics to implement the plan, along with measurements that ensure the success of the plan. The strategic plan shall include the Board-established mission, vision, core values and broad goals. Meeting Frequency The LSP Committee shall meet at least three times a year or on an as needed basis during the budget preparation process and TDP adoption cycle. Two of these meetings will be allocated for the updates from state and federal legislative support teams. Membership The LSP Committee shall be comprised of a minimum of five members. Quorum A majority of the members of the LSP Committee shall constitute a quorum for the purpose of conducting its business and exercising its power. Actions are recommendations to the Board of Directors to be placed on a Board agenda for consideration. If a quorum is not present, the LSP Committee members may meet, discuss issues, and receive information, but no official action can be taken. The Board Chair may appoint other Board members to serve as an alternate members of the LSP Committee for the purposes of making a quorum. Any Board member may attend and participate in LSP Committee meetings. Only LSP Committee members can vote. Responsibilities a. Recommend annual state and federal legislative agendas for the Board’s approval.

b. Make recommendations regarding the selection of a lobbyist, interact with the lobbyist, and advise the HART Board of Directors of the official position of the local, state, and federal entities concerning legislative matters pertaining to the operations, development, and funding of the Authority, including long-range capital and operating projects.

c. Review and recommend to the full Board of Directors the Transit Development Plan (TDP) as well as other system and corridor level plans with transit elements.

d. Review and recommend project studies, plans, and designs; comprehensive operations analyses, system reviews, and service delivery strategies; acquisition, use, lease, sale or disposal of real property belonging to HART.

e. Review and recommend interlocal agreements and amendments to such agreements that are necessary to implement projects.

f. Recommend approval of Capital Improvement Plan.

ATTACHMENT IV

HILLSBOROUGH TRANSIT AUTHORITY FINANCE AND AUDIT COMMITTEE CHARTER

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Mission Statement The Finance and Audit (F&A) Committee shall monitor the financial integrity and viability of the Authority and its program and services; develop budget preparation guidance; recommend capital and operating budget approval that support the mission, values and strategic goals of the Authority to the HART Board of Directors; evaluate existing and identify future funding sources, fares, grants, bond issues, tax anticipation borrowing, and other forms of indebtedness. The F&A Committee shall assist the HART Board of Directors in the oversight of the integrity of the financial statements of the Authority. This Committee shall oversee auditor selection in accordance with Florida Statutes, Section 218.391; the performance of the internal audit function and the independent auditors; the compliance with legal and regulatory requirements; and policies and practices with respect to major financial risk exposures. Membership The Committee shall be comprised of a minimum of five members. Meeting Frequency The Finance and Audit Committee meets as needed. Quorum A majority of the members of the Committee shall constitute a quorum for the purpose of conducting its business and exercising its power. Actions are recommendations to the Board of Directors to be placed on a Board agenda for consideration. If a quorum is not present, the Committee members may meet, discuss issues, and receive information, but no official action can be taken. The Board Chair may appoint other Board members to serve as an alternate members of the Committee for the purposes of making a quorum. Any Board member may attend and participate in Committee Meetings. Only Committee members can vote. Responsibilities a. Guidance for the development of Annual budget which is prepared and submitted by the

Chief Executive Officer. b. Routine review and monitoring of the budget with recommendations to the full HART Board

of Directors for amendments or adjustments as needed and as proposed by the Chief Executive Officer.

c. Review and make recommendation of accounting, budgeting, and recordkeeping policies that may be proposed by the Chief Executive Officer, prior to adoption by the HART Board of Directors.

d. Review and make recommendation concerning HART’s existing and future funding sources, fares, grants, bond issues, tax anticipation borrowing, other forms of indebtedness, and any other matter related to HART’s finances.

ATTACHMENT IV

HILLSBOROUGH TRANSIT AUTHORITY FINANCE AND AUDIT COMMITTEE CHARTER

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e. Review investment strategies as may be proposed by the Chief Executive Officer prior to action by the HART Board of Directors.

f. Establish schedule and agenda of audits, factors to use for the evaluation of audit services, including a provision requiring the periodic rotation of auditors; recommend schedule for procuring audit services.

g. Review with management and the independent auditors: • annual financial statements • findings • HART’s accounting principles • the audit plan and significant changes to it • course of action for audit follow up • progress on corrective actions

h. Review the procedures for receipt, retention, and treatment of complaints received by HART concerning accounting, internal controls or auditing matters by external and internal parties.

i. Ensure that proper steps are taken to investigate and to resolve them in a timely manner.

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ATTACHMENT V

HART BOARD APPOINTMENT PREFERENCE SURVEY Please select the appointments you are interested in for the upcoming calendar year and return this form to Ms. Lena Petit by no later than December 18, 2015 via e-mail to [email protected] or fax (813) 384-6285. Attached please find a summary of HART Committees and other Boards appointments. HART Board member name:

HART COMMITTEES WITH A HART BOARD MEMBER APPOINTEE If interested, please check the respective boxes: HART CLAIMS AND LITIGATION COMMITTEE one position and one alternate

Member ☐ Yes ☐ No

Alternate ☐ Yes ☐ No

HART ADA TASK FORCE one position and one alternate Member ☐ Yes ☐ No


EXTERNAL ORGANIZATIONS WITH HART BOARD MEMBER APPOINTEES If interested, please check the respective boxes: TAMPA HISTORIC STREETCAR, INC. - three positions and three alternates

HILLSBOROUGH COUNTY METROPOLITAN PLANNING ORGANIZATION - one position and one alternate






HART BOARD APPOINTMENT PREFERENCE SURVEY PAGE 2

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HART BOARD COMMITTEES

HART Board Chair will appoint members to the Committees listed below. If interested, please check the respective boxes: Governance, Administration, and Operations Committee ☐ Yes ☐ No Finance and Audit Committee ☐ Yes ☐ No Legislative and Strategic Planning Committee ☐ Yes ☐ No

HILLSBOROUGH TRANSPORTATION DISADVANTAGED COORDINATING BOARD one position and one alternate (staff appointment acceptable)



HILLSBOROUGH TRANSIT AUTHORITY (HART) BOARD

RULE OF PROCEDURES

Created on

Amended on

Hillsborough Transit Authority Rule of Procedures

MISSION STATEMENT

The mission of the Hillsborough Transit Authority (HART) is to provide safe, innovative, and cost-effective public transportation services that enhance the quality of life in our community.

VISION STATEMENT

Our vision is to make transit a relevant and viable travel option for residents within HART’s service area.

PURPOSE

HART was created by its member governments pursuant to the Regional Transportation Authority Law, Chapter 163.565, et seq., Florida Statutes, to plan, finance, acquire, construct, operate, and maintain public transit facilities, together with such supplementary transportation assistance as may be necessary or advisable to service the public transit needs of its member jurisdictions and of such areas with which HART may contract for service.


TABLE OF CONTENTS

RULE TITLE PAGE

RULE 1 GENERAL ORGANIZATION 1

RULE 2 DUTIES OF OFFICERS 4

RULE 3 ELECTION OF OFFICERS 4

RULE 4 APPOINTMENTS TO OTHER BOARDS 6

RULE 5 APPOINTMENTS TO HART COMMITTEES WITH

BOARD MEMBERS APPOINTEE 7

RULE 6 HART BOARD COMMITTEES 8

RULE 7 PUBLIC ACCESS AND INFORMATION 11

RULE 8 BOARD PROCEDURES 20

RULE 9 DUTIES AND FUNCTIONS OF STAFF 22


Page 1

RULE 1 – GENERAL ORGANIZATION

MEMBERS OF HART (HART Board Policy 100: HART Organization; Section 120: General Organization of HART; Sub Section 120.01: Members of HART)

HART is a body politic and corporate created pursuant to Part V, Chapter 163 of the Florida Statues and operating under its Charter, as amended. HART is comprised of three members, those being the County of Hillsborough, Florida, the City of Tampa, Florida, and the City of Temple Terrace, Florida. Any county, municipality, or other political subdivision contiguous to a member of HART may apply to become a member of HART pursuant to the limitations imposed under Chapter 163 and the Amendment and Restatement of the Charter of the Hillsborough Transit Authority, dated January 21, 1980.

GENERAL AUTHORITY (HART Board Policy 100: HART Organization; Section 120: General Organization of HART; Sub Section 120.06: General Authority) HART was established by authorization of Chapter 163, Florida Statutes, for the purpose of planning, financing, acquiring, constructing, operating, and maintaining mass transit facilities, together with such supplementary transportation assistance as may be necessary or advisable to service the mass transit needs of its members and of such areas with which HART may contract for service. All powers and duties of HART shall be those powers and duties conferred by the Amendment and Restatement of the HART Charter dated January 21, 1980, Part V, Chapter 163, Florida Statues and other applicable provisions of federal and state law and regulations. The establishment and adoption of Board policy shall be the responsibility of the HART Board of Directors and the execution of that policy shall be the responsibility of the Chief Executive Officer (CEO), under the direction of the Board. Authority of HART is vested in the HART Board of Directors, except as provided in the HART Charter or as delegated in these policies. The authority of the CEO shall be as provided in the HART Charter and/or as delegated by the HART Board of Directors as provided in these policies.

STRATEGIC PLANNING (HART Board Policy 100: HART Organization; Section 120: General Organization of HART; Sub Section 120.07: Strategic Planning)

The HART Board of Directors shall develop and adopt a strategic plan to serve as an instrument for aligning planned activities with HART’s vision, mission, core values and goals. The strategic plan shall cover a five-year period and include the Board-established mission, vision, core values and broad goals. The strategic plan shall be reviewed and updated, as needed, concurrent with the preparation of the HART annual budgets.


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The CEO shall be responsible for building and managing the five-year strategic plan, to include developing specific objectives, strategies, and tactics to implement the plan, along with measurements that ensure the success of the plan. These measurements shall be presented to the Board for its review and approval and the CEO and the Authority’s overall performance shall be measured, in part, against them.

BOARD OF DIRECTORS

(HART Board Policy 100: HART Organization; Section 120: General Organization of HART; Sub Section 120.02: Board of Directors) Representation

The Board of Directors of HART shall consist of at least one Board member representing each local government member and two Board members appointed by the Governor. In addition, each member shall appoint one additional Board member for each 150,000 persons, or major fraction thereof, resident in that member’s jurisdictional limits. In no event shall the Board be composed of less than five Board members, including the two appointed by the Governor. At a minimum, one Board member appointed by each local government member shall be either the public official elected to the Chief Executive Office of the member (if the member has an elected Chief Executive Officer) or a public official elected to the governing legislative body of the member if the elected Chief Executive Officer does not serve. Term

All Board members shall be appointed for three-year terms and each Board member shall hold office until their successor has been appointed and qualified. Said terms shall end on November 30 of the appropriate year or such other date designated by the member government. If a local government member’s laws or procedures provide for a different appointment time frame for elected officials, said member may create its own procedure for appointing a replacement before the end of the term, in order to avoid a vacancy. A vacancy occurring during a term shall be filled only for the balance of the unexpired term. An appointment to fill a vacancy shall be made within 20 days after the occurrence of the vacancy or before expiration of the term, whichever is applicable. If no appointment is made within the prescribed time by the appointing member, the Board, by a majority vote, shall appoint an eligible person to the Board with like effect as if the appointment were made by the member. However, if the Board does not appoint an eligible person within 10 days, the appointment shall then be made by the Governor within 10 days thereafter. Any Board member shall be eligible for reappointment. Removal

A Board member may be removed from office by the Governor or by the appointing member for misconduct, malfeasance, misfeasance or neglect of duty in office. A Board member may be censured by a majority vote of the entire Board. Said censure may include a request to the appointing authority for appointment of a replacement.


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Quorum

A majority of the Board of Directors of HART at that time (as specified in Charter) shall constitute a quorum and the presence of a quorum shall be necessary to take any official action. Official action may only be conducted at meetings of the Board. Committees The Chair may appoint standing and/or ad hoc committees pursuant to Policy 130.01. A majority of the Committee members shall constitute a quorum, and the presence of a quorum shall be necessary to take any committee action. Committee action shall be limited to a recommendation to the full Board, and action of a committee shall not constitute an action by the Board (with the exception for the Executive Committee that will be empowered with making emergency decisions). If action by the Board is required by law, a Committee may consider the issue and make a recommendation for action to the Board. The Board shall have the discretion to delegate authority to a Committee when authorized by law.

When standing and/or ad hoc committees have been appointed, the standing committees will generally consider matters within each Committee’s subject matter area and provide a recommendation to the Board. However, the Chair may elect to have matters be considered by the Board without consideration by a Committee when appropriate based on time constraints, legal requirements, or other considerations.

OFFICERS (HART Board Policy 100: HART Organization; Section 120: General Organization of HART; Sub Section 120.03: Officers) There shall be elected by the Board, from among the members of the Board, a Chair, a Vice Chair, and a Secretary at the first January meeting each year. All officers shall be elected for a term of one year, or until the officer’s successor is duly qualified, and shall serve at the pleasure of the Board. A Board member may serve the Board in consecutive terms as an officer in various capacities; however, no Board member shall serve in the same capacity for more than three consecutive terms as an officer. Any officer may resign at any time by giving written notice to the Chair and the CEO of HART, which shall take effect at the time specified therein or, if no time is specified, upon acceptance of such resignation by the HART Board.


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RULE 2 – DUTIES OF OFFICERS

CHAIR

(HART Board Policy 100: HART Organization; Section 130: Duties of Officers; Sub Section 130.01: Chair)

The duties of the Chair shall include presiding over all meetings of the Board, appointment

of Board members to committees, and assignment of all general and special tasks authorized by the Board to the CEO, execution of all documents authorized for execution by the Board, and such other duties as may be required by the Board or designated by law.

The Chair shall be authorized to appoint, on a temporary basis, any Board member of his

or her choosing to act in the capacity of the Secretary in the absence of the Secretary. The Chair shall oversee the satisfactory performance of the CEO between Board meetings

to ensure that the CEO implements all Board policies and directives as approved by the Board of Directors of HART and shall be responsible for recommending and overseeing any review procedure relating to the CEO’s performance.

VICE CHAIR

(HART Board Policy 100: HART Organization; Section 130: Duties of Officers; Sub Section 130.02: Vice Chair) The Vice Chair shall act in the capacity of the Chair in absence of the Chair.

SECRETARY (HART Board Policy 100: HART Organization; Section 130: Duties of Officers; Sub Section 130.03: Secretary)

The Secretary shall preside over all Board meetings in the absence of both the Chair and Vice Chair. The Secretary shall attest to the accuracy of all resolutions and validity of the Chair or Vice Chair’s signature.

RULE 3 – ELECTION OF OFFICERS

NOMINATING PROCESS Each year at the January regular Board meeting, the HART Board of Directors hold elections for its Officers positions and other Boards and HART Committees appointments. Survey Each year in December, a survey form is distributed to the Board members to solicit their preferences for other external Boards and HART Committee appointments. The survey information is gathered and summarized by staff, then distributed at the January regular Board meeting for discussion and vote on appointments that are made through Board election, as well as forming recommendations to the Chair for subsequent Committees appointments. In accordance


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with Robert’s Rules of Order, nominations can also be made from the floor at the time of the election. Offices and Appointments Made Through Board Election The HART Board Officers to be elected are Chair, Vice Chair, and Secretary. All positions are filled for one-year terms, effective the date of the vote. In situations where terms are unexpectedly vacated, elections will be held to fill the remainder of the vacated term unless the Chair has the power to fill in the interim. The Board Officers will also serve on the Executive Committee. The Board also votes on various HART appointments to other Boards and HART Committees with a HART Board member appointee. The following are the HART appointments to other Boards: • Metropolitan Planning Organization – one position and one alternate • Transportation Disadvantaged Coordinating Board – one position that can be filled by a Board member or staff and one alternate • Tampa Historic Streetcar, Inc. Board – three positions and three alternates (a combination of HART Board members and others) The following are the Board member appointments to HART Committees:

• HART Claims and Litigation Committee – one position and one alternate • HART ADA Accessibility Committee – one position and one alternate

Committees, Membership and Other Appointments Made by the Chair The HART Board Chair has the discretion to dissolve committees, establish new committees and to convene committee on an as needed basis, and does so from time to time. The Chair appoints all members to new, existing and/or as-needed committees. The Board Chair makes these appointments at a subsequent HART Board meeting after the election of officers in January.

• Finance and Audit Committee – A minimum of five members

• Legislative and Strategic Planning – A minimum of five members • Governance, Administration, and Operations Committee – A minimum of seven

members


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RULE 4 – APPOINTMENTS TO OTHER BOARDS

METROPOLITAN PLANNING ORGANIZATION (MPO) BOARD The Hillsborough County Metropolitan Planning Organization (MPO) is a transportation policy-making board comprised of representatives from local governments and transportation agencies. According to federal and state laws, the Hillsborough County MPO is responsible for establishing a continuing, cooperative and comprehensive transportation planning process for Hillsborough County. Key responsibilities are the creation of the twenty-year Long Range Transportation Plan (LRTP) and the five-year Transportation Improvement Program (TIP). MPO Board and Committees The MPO seeks ongoing public and agency input in various forms and receives recommendations from seven standing committees that provide insight on projects, plans and policies. Committee feedback and recommendations are instrumental in the development of the Long Range Transportation Plan (LRTP), which identifies transportation facilities needed over the next 20 years. Committees also review and provide comments on plans such as:

• Transportation Improvement Program (TIP) • Florida Department of Transportation’s Five Year Work Program • HART Transit Development Plan • Airport Master Plan for Tampa International Airport • Intermodal Transportation Plan of the Port of Tampa

Appointments HART has one appointment to this 13-member Board. (One member and one alternate) Meeting Frequency

The MPO Board typically meets on the first Tuesday of each month at 9:00 a.m. Meetings are held in the Board of County Commissioners’ Chambers, County Center, 2nd floor, 601 East Kennedy Boulevard, Downtown Tampa. (One monthly Board meeting and one monthly Policy Committee meeting)

TRANSPORTATION DISADVANTAGED COORDINATING BOARD (TDCB) The Transportation Disadvantaged Coordinating Board (TDCB) is working toward assuring transportation for every citizen in Hillsborough County in need of it. Established by the MPO in 1990, the TDCB is responsible for oversight and planning; making recommendations to the Community Transportation Coordinator (CTC); Transportation Disadvantaged Service Plan (TDSP) development, annual TD program evaluation; as well as making recommendations to the Board of County Commissioners (BOCC), the Metropolitan Planning Organization (MPO), the Florida Commission for the Transportation Disadvantaged (CTD), and our legislators.


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Appointments HART has one appointment to this 18-member Board. Staff appointment is acceptable, Board appointment is desired. (One member and one alternate) Meeting frequency This Committee holds eight to ten meetings annually. TAMPA HISTORIC STREETCAR, INC. (THS) BOARD The Tampa Historic Streetcar, Inc. (THS) manages, operates and maintains a streetcar system and similar and/or related transportation facilities within the City of Tampa and the Hillsborough Transit Authority. THS is currently addressing some very complex financial decisions regarding the status of the endowment fund, the THS overall budget, and renewal of CSX insurance. It is recommended that HART Board Members with strong business and financial backgrounds be considered for these appointments. Appointments HART has three seats on this 9-member board. (Three members and three alternates) Meeting Frequency The THS Board meets on the third Wednesday of each month, and holds Committee meetings (as needed).

RULE 5 – APPOINTMENTS TO HART COMMITTEES WITH BOARD MEMBERS APPOINTEE

There are two Committees which membership has been historically voted on by the full Board as opposed to appointed at the discretion of the Chair.

HART CLAIMS AND LITIGATION COMMITTEE

The Claims and Litigation Committee meets as needed to review and settle claims in amounts more than $50,000 up to and including $100,000. This Committee is composed of the CEO and/or CEO’s designee, the Chief Financial Officer, the General Counsel, the Risk Manager, the Chair of the Board or designee, and/or other member appointed by the Chair of the Board. Appointment One member and one alternate. Meeting Frequency This Committee meets on as needed basis.


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Subject Areas a) Review of worker’s compensation claims and approval of certain settlements recommended by HART Risk Manager and/or legal counsel. b) Review of third party tort claims and approval of certain settlements recommended by HART Risk Manager and/or legal counsel. Guidelines The Claims and Litigation Committee, composed of the CEO and/or CEO’s designee, the Chief Financial Officer, the General Counsel, the Risk Manager, the Chair of the Board or designee, and/or other member appointed by the Chair of the Board is delegated the express authority to settle such workers’ compensation and bodily injury, property damage, and all other such claims for amounts greater than $50,000 and less than $100,000. Said decisions shall be by majority vote. Otherwise, any such settlement shall require Board approval. The Risk Manager shall make recommendations to the Claims and Litigation Committee.

HART ADA ACCESSIBILITY COMMITTEE This Committee is comprised of citizens, local government agencies, HART staff and Board members who are focused on addressing the accessibility of the HART system of services. The HART Board has one appointee to this Committee, which meets as needed. Appointments It is recommended that HART Board members with accessibility improvement backgrounds, expertise, or interests be considered for these appointments. (One member and alternate) Meeting frequency This Committee meets on as needed basis. RULE 6 – HART BOARD COMMITTEES The HART Board Chair has the discretion to establish new committees, to dissolve existing committees, and to convene committee meetings on an as-needed basis.

The current HART Board Committees meet every third Monday of the month on a rotating basis depending on demand and issues under discussion.

EXECUTIVE COMMITTEE

The Executive Committee provides oversight and strategic direction on safety, security, and emergency management. The Committee is additionally responsible for sound Board


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processes, acting as liaison to the Board-established advisory bodies, serving as the Board’s ethics Committee, and additional responsibilities assigned by the Chair

Membership in the Executive committee will consist of the Chair, Vice Chair, and Secretary of the Regular Board of Directors, as well as the Chairs from the Governance, Administration, and Operations Committee, Finance and Audit Committee, and Legislative and Strategic Planning Committee. The Committee will have no less than six members and may be constituted as a committee of the whole at the preference of the Chairperson of the HART Board.

Subject Areas a. The Executive Committee provides direction, management, and decision-making in an

emergency capacity on behalf of the Board of Directors to determine matters that do not warrant convening a special meeting of the Board, but should not be postponed until the next scheduled meeting of the Board. Actions of the Executive Committee shall be reported to the full Board of Directors at its next regular meeting.

b. Maintaining all Board governing documents in order to improve effective policymaking, oversight, communications, and outcomes.

c. Develop revisions and enhancements to Board policies.

GOVERNANCE, ADMINISTRATION, AND OPERATIONS (GAO) COMMITTEE

The Governance, Administration, and Operations (GAO) Committee is responsible for making recommendations to the HART Board of Directors of organizational and staffing plans, Board governance, major contracts for goods and services, acquisition of revenue and non-revenue vehicles, disposal of vehicles in accordance with HART fleet maintenance plan, and fare and service changes.

A Chair and Vice Chair of the GAO Committee shall be elected annually by the Committee members. Membership in the GAO committee will be appointed by the Chair of the Regular Board of Directors. The Committee will have no less than seven members and may be constituted as a committee of the whole at the preference of the Chairperson of the HART Board.

Subject Areas a) Governance: Review and recommend to the Board upon proposal of the Chief Executive Officer of organizational and staffing plans, Board governance (including the Authority’s Charter), major contracts for service (such as legal services), and leases; review of solicitations for banking entities and financial advisors.

b) Administration: Maintaining all Board governing documents in order to improve effective policymaking, oversight, communications, and outcomes. Develop revisions and enhancements to Board policies.

c) Operations: Ensure that the Authority’s operational activities and programs are

designed to provide reliable, effective, and clean transit service, responsive to customer needs.


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Oversee transit system performance and service standards; the quality of operations programs and procedures; technology initiatives; and customer service.

LEGISLATIVE AND STRATEGIC PLANNING COMMITTEE The Legislative and Strategic Planning (LSP) Committee advises the Board of Directors of

the official positions of the local, state, and federal entities concerning legislative matters pertaining to the operations, development, and funding of the Authority.

Committee membership shall be appointed annually by the Chair of the HART Board of

Directors. Committee Officers will be elected by committee members. The Committee will have no less than five members and may be constituted as a committee of the whole at the preference of the Chairperson of the HART Board. Subject Areas

a) Review requests for proposals for planning, engineering, architectural, design and other project-related consultant services.

b) Review and recommend to the HART Board the HART Transit Development Plan (TDP); the Metropolitan Planning Organization’s (MPO) Long Range Transportation Plan and Transportation Improvement Plan; as well as other system and corridor level plans with transit elements; review and recommend project studies, plans, and designs; comprehensive operations analyses, system reviews, and service delivery strategies; acquisition, use, lease, sale or disposal of real property belonging to HART; interlocal agreements and amendments to such agreements that are necessary to implement projects; HART’s state and federal legislative programs and priorities including legislation affecting HART. Guidelines

a) Major Projects are defined as those with costs of $100,000 or more, or other projects that the Board may want to track at this Committee.

b) Transportation plans shall be coordinated with appropriate city, county, regional and state agencies.

c) Public Transportation plans are subject to coordination with the Florida Department of Transportation and the Metropolitan Planning Organization (MPO) for consistency with local, regional and district programs and plans.

d) HART’s legislative program shall observe restrictions regarding the use of federal funding for lobbying purposes.

FINANCE AND AUDIT COMMITTEE

The Finance and Audit (F&A) Committee shall monitor the financial integrity and viability of the Authority and its program and services; develop budget preparation guidance; recommend capital and operating budget approval that support the mission, values and strategic goals of the


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Authority to the HART Board of Directors; evaluate existing and identify future funding sources, fares, grants, bond issues, tax anticipation borrowing, and other forms of indebtedness.

The Finance and Audit Committee shall additionally oversee Auditor Selection in

accordance with Florida Statutes, Section 218.391; to review and monitor progress of audits and audit-related reviews of HART; to review responses to audits issues and recommendations; to monitor the implementation of audit recommendations and to ensure the proper handling of complaints related to financial and accounting matters. Appointments

Appointments are annual and made by the Chair of the HART Board. The Committee is to have a chair and vice chairperson and at least three other member. Preference in appointing members will be given to individuals who have experience in accounting, auditing or finance. Subject Areas a. Guidance for the development of Annual budget which is prepared and submitted by the Chief

Executive Officer. b. Routine review and monitoring of the budget with recommendations to the full HART Board

of Directors for amendments or adjustments as needed and as proposed by the Chief Executive Officer.

c. Review and make recommendation of accounting, budgeting, and recordkeeping policies that may be proposed by the Chief Executive Officer, prior to adoption by the HART Board of Directors.

d. Review and make recommendation concerning HART’s existing and future funding sources, fares, grants, bond issues, tax anticipation borrowing, other forms of indebtedness, and any other matter related to HART’s finances.

e. Review investment strategies as may be proposed by the Chief Executive Officer prior to action by the HART Board of Directors.

f. Establish schedule and agenda of audits, factors to use for the evaluation of audit services, including a provision requiring the periodic rotation of auditors; recommend schedule for procuring audit services.

g. Review with management and the independent auditors: • annual financial statements • findings • HART’s accounting principles • the audit plan and significant changes to it • course of action for audit follow up • progress on corrective actions

h. Review the procedures for receipt, retention, and treatment of complaints received by HART concerning accounting, internal controls or auditing matters by external and internal parties.

i. Ensure that proper steps are taken to investigate and to resolve them in a timely manner.


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RULE 7 – PUBLIC ACCESS AND INFORMATION

PUBLIC MEETINGS (HART Board Policy 200: Public Access and Information; Section 210: Meetings; Sub Section 210.01: Public Meetings) All meetings of the Board, including meetings of Board Committees and Sub Committees, shall comply with applicable laws and the Constitutions of Florida and of the United States of America including Florida’s Government in the Sunshine and Public Records Laws and the Administrative Procedure Act to the extent required by law. The Board shall determine the time and place of public hearings conducted by the Board and except in the case of emergency meetings, notice to the public will be given at least seven days in advance of said meetings. Written records or minutes of all public hearings and informational meetings conducted by either HART staff or the Board shall be kept to the extent required by law. The Board shall conduct its business with a public hearing when required by Board rule or by local, state, or federal policy or law, including, but not limited to hearings required under Federal Transit Administration (FTA) regulations. The CEO or the CEO’s designee shall conduct informational meetings regarding route changes, additions, or deletions. Informational meetings may be held in the area or community that will be held in the area or community that will be affected and at such times as will be convenient to the public.

REGULAR MEETINGS

Regular meetings of HART occur on the first Monday of the month, at 9:00 a.m., for matters requiring consent, action, and/or presentations.

SPECIAL MEETINGS (HART Board Policy 200: Public Access and Information; Section 210: Meetings; Sub Section 210.03: Special Meetings) Special meetings of HART may be called at any time by the Chair of the HART Board, or by the Vice Chair in the absence of the Chair and by the Secretary in the absence of both the Chair and Vice Chair or by the CEO or HART employee designated by the CEO to act in the CEO’s absence. Notice of each Special meeting shall be given to each Board member by the Secretary of the Board in the manner as, in the Secretary’s judgment, will constitute adequate notice to each Board member in compliance with applicable law. The Secretary is specifically authorized to give notice of any such Special meeting by leaving a telephone message at the place of business of each Board member in conjunction with one or more of the following methods of delivering a hard copy: hand delivery, facsimile, or e-mail.


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It is the responsibility of each individual Board member to furnish the Secretary with their business address, business telephone number, facsimile number, and e-mail address for the purpose of leaving notices of such special meeting calls. Notice of Special meetings may be waived by any Board member who shall sign a written waiver of notice. Said waiver of notice may waive notice of time and place only or of time, place and subject matter. The notice of a Special meeting to the public and to the Board members shall include the time, place, and subject matter of the meeting. No business shall be transacted at such special meeting save that specified in the notice, unless each absent member has waived notice of subject matter. The Secretary shall provide a report to the Board at the beginning of the Special meeting, along with documentation, of the means by which actual notice to the public and to Board members was confirmed and an explanation of efforts made to such Board members whose actual notice cannot be confirmed.

EMERGENCY MEETINGS (HART Board Policy 200: Public Access and Information; Section 210: Meetings; Sub Section 210.04: Emergency Meetings)

Notwithstanding the provisions of sections 210.02 and 210.03 herein, the Board may hold emergency meetings for the purpose of acting on emergency matters affecting the public health, safety, or welfare.

HART shall provide such notice as is reasonable under the circumstances. At least one major newspaper of general circulation within the regional transportation area shall be notified in advance, in writing, of the time, date, place and purpose of the emergency meeting. Notice of an Emergency Meeting shall be given to each Board member by the Secretary of the Board or CEO in the manner as, in their judgment, will constitute adequate notice to each Board member in compliance with applicable law. The Secretary or CEO is specifically authorized to give notice of an Emergency Meeting to all Board Members by transmitting a facsimile copy and by leaving a telephone message at the place of business of each Board Member.

HART shall take only such action necessary to protect the public interest required by the emergency.

PUBLIC COMMENTS (HART Board Policy 200: Public Access and Informations; Section 210: Meetings; Sub Section 210.05: Public Comments)


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1) Declaration of Public Policy

It is the intent of these rules that the deliberation and actions of the Authority be conducted and taken openly in order that the citizens may be fully informed, it being the finding of the Authority that the citizens must be fully informed if they are to be intelligently advised as to the conduct of public business by the Authority. Towards that end, the Authority makes the following findings and declares the following legislative intent:

(a) The Authority has traditionally permitted public participation in its public meetings.

(b) Many Florida local governments allow public participation but have adopted rules

to govern its conduct. (c) Public participation in government business is the bedrock of American local

government and should be protected, permitted, and not discouraged consistent with principles of common and statutory law.

(d) In 2013, the Florida Legislature adopted Section 286.0114, Florida Statutes, that

requires municipal boards and Authorities to provide members of the public a reasonable opportunity to be heard before official action is taken.

(e) At the same time, some forms of comment that slander, defame, libel, disparage, or

smear individuals though ad hominem attacks are neither germane to public business and are inappropriate to the decorum of public meetings involving the public business of an entity of local or state government.

(f) The Authority is permitted to set reasonable ground rules for public participation

within its meeting and the meetings of any board or committee of the Authority. 2) Definitions For the purpose of these rules, the following definitions shall prevail:

(a) A “meeting” is a gathering of quorum of the membership of the Authority, or any board or committee of the Authority for the purpose of receiving information relating to public business, or for discussion of public business, or for official action upon a proposition related to public business.

(b) A “regular meeting” is a meeting held pursuant to a schedule of such meetings to

conduct public hearings, or otherwise discuss or act upon matters of public interest. (c) A “special meeting” is any meeting other than a regular meeting held by the

Authority or any committee or subcommittee thereof. (d) The “presiding officer” shall mean, the Chairman of the Authority Board, or the

chairman of a particular committee or subcommittee for the purpose of its meetings.


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3) Conduct of Meetings

(a) The presiding officer shall preserve order and decorum at all meetings. (b) When considering matters noticed for a public hearing of the Authority, the

presiding officer shall declare the public hearing open and receive comments from the public. (c) During any Authority meeting, the presiding officer and all board members shall

maintain order and decorum. (d) Authority staff and citizens must be recognized by the presiding officer before

speaking or asking questions. Questions shall be generally open to answer by the appropriate person as determined by the presiding officer and no individual member or staff person shall be “cross-examined” by a member of the public. The purpose of this requirement is so that there is order and so that the recording equipment will properly record all comments made by individuals wishing to comment on a specific subject.

(e) All comments must be made from the podium which is located at the front of the

meeting location or by other reasonable accommodations in any other location in which an Authority meeting is held, and shall address the subject of the agenda item. Individuals that appear before the Authority are required to state their legal name and their actual address for the public record. The purpose of this requirement is so that they are properly reflected in any Authority minutes and are available for future reference.

(f) At the discretion of the presiding officer, public comments to be offered for an item during which the board or Authority is acting in a quasi-judicial capacity will be limited to three minutes per person so that all may be heard in the matter and the presiding officer, or his designee, shall in such instances monitor the timing and give the speaker a 30-second notice prior to the expiration of the time allotted. The presiding officer may, at his discretion, or at the direction of a majority of the Authority or applicable committee, extend the time allowed for an individual to speak or to allow a speaker a single opportunity to rebut comments made by another speaker. Any such rebuttal shall be limited to three minutes. After receiving public comments as provided herein, the public hearing shall be closed and all further discussion on the matter shall be limited to members of the Authority. One participant’s allotted time for addressing the board or Authority may not be donated to another participant.

(g) Those persons wanting to express an opinion on an agenda item noticed for public

hearings without addressing the board or committee may do so in writing delivered to the Authority Clerk.

(h) As a board or Authority considers consent agenda items, emergency items, items

involving official acts that involve no more than a ministerial act, approval of minutes, ceremonial proclamations, and other similar items, the presiding officer may, at his discretion, or at the direction of a majority of the board or Authority, accept comments from those in attendance.

(i) When considering a matter in public hearing, the Authority shall accept comments

from those members of the public who have indicated their desire to address the Authority concerning such matter by signing up at the commencement of the meeting on participation cards provided by the Authority Clerk.


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4) Public Participation and Comment

The Authority has a long standing policy which encourages its citizens to contact HART staff to redress issues which involve the Authority. In cases governed by grant terms, State laws or Federal laws requirements with regard to participation, those requirements are controlling and these guidelines are only applicable to the extent they provide greater public participation than such other governing requirements. In order to comply with Section 286.0114, Florida Statutes, the Authority hereby establishes a Public Comment Policy applicable to all Authority board meetings and Authority committee and subcommittee public action to allow members of the public an additional opportunity to address the Authority and its committees and subcommittees. In addition to public hearings, a special time shall be set aside at all Authority meetings for the purpose of receiving comments and suggestions from members of the public. All comments made during any Public Comment period shall be subject to the following procedures:

(a) The Authority allocates up to 30 minutes at each Authority meeting for citizens who wish to appear before the Authority to make a request, voice a complaint or concern, express an opinion, or for some other type of recognition. The presiding officer will divide the time equally between all who have signed up to speak; but in no case may a citizen speak longer than three minutes. A Public Comment period not to exceed 30 minutes will be held during any board or Authority meeting. The presiding officer, as provided elsewhere herein, may permit additional time to a given speaker on a case by case basis.

(b) Persons who wish to make a statement during the Public Comment period will register on a sign-up sheet prior to making a statement. The sign-up sheet will be available 30 minutes before the start of the meeting. No one will be allowed to have his or her name placed on the list by telephone request to staff.

(c) Each person who signed up to speak will have up to three minutes to make his or

her statement. The speakers will be acknowledged by the presiding officer in the order in which their names appear on the sign-up sheet. Speakers shall address the Authority from the podium, and not approach the Authority members or staff. Speakers will begin their statement by first stating their legal name ad actual address.

(d) Statements are to be directed to the Authority as a whole, and not to individuals.

Public comment is not intended to require the Authority to provide any answer to the speaker. Discussions between speakers and members of the audience or prior speakers will not be allowed.

(e) Speakers will be courteous in their language and presentation. (f) Only one speaker will be acknowledged at a time. In the event a group of persons

supporting or opposing the same position desires to be heard, in the interest of time, a spokesperson shall be designated to express the group’s concern. Likewise, in the event the number of persons wishing to attend the hearing exceeds the capacity of the meeting place, one or more delegates shall be selected to speak on behalf of each group. If the time periods expire before all persons who have signed up get to speak, those names will be carried over to the next Public Comment period, or if the presiding officer consents, these comments can be heard at that meeting.

(g) Any action on items brought up during the Public Comment period will be at the


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discretion of the Authority. It is the intent of the Authority and any committee or subcommittee thereof not take any action on subject matter for which it has not had the opportunity to fully investigate and gather complete information. 5) Decorum

The presiding officer shall preserve strict order and decorum at all meetings.

(a) In conducting the public’s business, Authority members are committed to the principles of civility, honor, and dignity. Individuals appearing before the Authority are requested to observe the same principles when making comments on items and issues presented to the Authority or one of its committees or subcommittees for its consideration.

(b) Staff members and citizens are required to use proper language when addressing

the Authority or the audience. Staff members and citizens shall not use profanity or cursing, aggressive or threatening behavior when addressing the Authority or other participants. All comments are directed to the presiding officer and not to individual members of the Authority or to the audience. No personal verbal attacks toward any individual will be allowed during the conduct of an Authority meeting. The presiding officer may have individual(s) removed from the podium and/or meeting chambers if such conduct persists after a warning has been issued.

(c) All members of the Authority shall accord the utmost courtesy to each other, the members, those appearing before the Authority shall refrain at all times from rude and derogatory remarks, reflections as to integrity, abusive comments and statements as to motives and personalities. During Authority meetings, cell phones are to be turned off or silenced. Use of cell phones by Authority members and staff for talking, texting, emailing or otherwise will not be allowed during meetings while at the dais, except for emergency communications, research or during breaks.

(d) In addition to the prohibitions in (3), above, Section 871.01, Florida Statutes,

declares that any person who willfully interrupts or disturbs any assembly of people meeting for any lawful purpose shall be guilty of a misdemeanor of the second degree, and may be arrested by police officers present. This may be done in the absence of the conduct being noted, or of the offender being called to order, by the presiding officer.

(e) In the case that any person is declared out of order by the presiding officer and

ordered expelled, and does not immediately leave the meeting chambers, the following steps shall be taken:

1. The presiding officer shall declare a recess.

2. The person shall be approached by a police officer and advised that he has been ordered expelled.

3. In case the person does not remove himself from the area, he may be placed

under arrest for violation for Section 871.01, Florida Statutes, should the person continue to willfully interrupt or disturb the meeting.

4. In the event any person who is ordered expelled leaves the meeting chambers voluntarily and then returns to the same meeting, he is subject to


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arrest for violation of Section 871.01, Florida Statutes, should the person continue to willfully interrupt or disturb the meeting.

6) Waiver of Rules

The Authority may, at any time, waive all or a portion of these rules of procedure during the course of a meeting. Provided, however, that any such waiver shall only be done upon a motion and majority approval of the waiver by members of the Authority present and voting. Such waivers shall only be granted to insure the protection of the right of the members of the public to be given a reasonable opportunity to be heard before the Authority takes official action on a proposition. 7) Severability

If any provision or portion of this resolution is declared by any court of competent jurisdiction to be void, unconstitutional, or unenforceable, then all remaining provisions and portions of this Resolution shall remain in full force and effect.

NOTICE (HART Board Policy 200: Public Access and Information; Section 220: Notices; Sub Section 220.01: Notice of Public Meetings, Hearings, or Workshops) Notices

Except in the case of an Emergency Meeting, HART shall give at least seven days public notice of any public regular, special or informational meeting, hearing, or workshop.

Such notice shall state the date, time and place of the meeting, hearing, or workshop, a

brief description of the purpose and the address where interested persons can write or call to obtain a copy of the agenda.

The notice shall be in substantially the following form:


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NOTICE OF PUBLIC MEETING, HEARING, OR WORKSHOP

The Hillsborough Transit Authority (HART) announces a public meeting, hearing, or workshop to which all persons are invited.

DATE AND TIME: ________

PLACE: ________

PURPOSE: ________

AGENDA/GENERAL SUBJECT MATTER TO BE CONSIDERED: __________

A copy of the agenda may be obtained by writing to: HART, 1201 East 7th Avenue, Tampa, Florida 33605; or by contacting HART’s Administrative Office at 813-623-5835.

Pursuant to the provisions of the Americans with Disabilities Act, any person requiring special accommodations, please contact HART’s Administrative Office at 813-623-5835. If you are hearing or speech impaired, please contact HART by calling the TDD (813) 626-9158.

Section 286.0105, Florida Statutes, provides that if a person decides to appeal any decision made by a board, agency, or commission with respect to any matter considered at a meeting or hearing, he or she will need a record of the proceedings, and that, for such purpose, he or she may need to ensure that a verbatim record of the proceedings is made, which record includes the testimony and evidence upon which the appeal is to be based.

Meetings Open to the Public

Meetings, hearings, and workshops of HART shall be open to the public, as provided by law, and the Board shall establish such reasonable rules, as it deems desirable to enable members of the public to be heard on any matter coming before the meeting. HART shall have the discretion to restrict or limit public participation in such meetings, hearings, and workshops, in a reasonable manner as provided by law. Public Records All minutes and budget records of HART shall be deemed public records and shall be made available to the public, to the extent required by law. The Board of Directors authorizes the CEO or the CEO’s designee to establish operating procedures for providing public records pursuant to Chapter 119, Florida Statutes, and protecting from disclosure those documents made confidential under state or federal law. These operating procedures shall include training and internal controls appropriate to ensure compliance with Chapter 119, Florida Statutes, and other applicable law, and a schedule of reasonable charges for providing access to documents and copies in compliance with state law. HART shall have the right to restrict distribution of records, as provided by law. Types of Meetings

A meeting, for the purpose of notice herein, is limited to a gathering for the purpose of conducting public business by the Board.


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A workshop is a gathering where Board members, or a person(s) designated by the Board, may be present at the meeting for any legal purpose, but at which time no official votes are to be taken or policy adopted.

For the meetings of those committees that do not include any Board members or that

include only one Board member, such as any employee relations committee and citizen/consumer committee, notice of such committee meetings shall be the minimum amount of notice required by law, such as posting reasonable advance notice at each HART office.

RULEMAKING (HART Board Policy 200: Public Access and Information; Section 220: Notices; Sub Section 220.02: Rulemaking Proceedings; Public Hearings) Whenever HART seeks to draft, amend or repeal a rule as defined in Section 120.52(16), F.S., HART may hold a public hearing for the purpose of providing affected persons and other members of the public a reasonable opportunity to present evidence, arguments, and oral statements, within reasonable conditions and limitations imposed by HART to avoid duplication, irrelevant comments, unnecessary delay, or disruption of the proceeding. The notice of intent to adopt, amend, or repeal a rule may provide that a public hearing will be held. A request for a public hearing, pursuant to Section 120.54(3)(c)1., F.S., shall be in writing and shall specify how the person requesting the public hearing would be affected by the proposed rule. The request shall be submitted to HART within 21 days after notice of intent to adopt, amend, or repeal the rule is published as required by law, in accordance with the procedure for submitting requests for public hearing stated in the notice of intent to adopt, amend, or repeal a rule. HART shall conduct a public hearing if the proposed rule: (a) does not relate exclusively to practice or procedure; and (b) if an affected person timely submits a written request. If the notice of intent to adopt, amend, or repeal a rule did not notice a public hearing and HART determines to hold a public hearing, HART shall publish notice of a public hearing in the same manner as is required for publication of a notice of rulemaking at least seven days before the scheduled public hearing. The notice shall specify the date, time, and location of the public hearing, and the name, address, and telephone number of HART contact person who can provide information about the public hearing. HART will generally follow the Florida Administration Commission model rules for rulemaking as set forth in Chapter 28, Florida Administrative Code.

RULE 8 – BOARD PROCEDURES

CONDUCT OF MEETINGS


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(HART Board Policy 300: Board Procedures; Section 310: Conduct of Meetings; Sub Section 310.01: Conduct of Meetings) All official action of HART shall be by or at the direction of, the Board. A vacancy on the Board shall not impair its right to exercise all of its powers or perform all its duties. A majority of the directors serving on the Board at the time shall constitute a quorum. Official action may only be conducted at meetings of the Board, and official action may only be taken where there is a quorum of directors present at such meeting. The Board shall act by motion or resolution. All Resolutions shall be in writing prior to the vote taken thereon, except in those circumstances where the Chair determines that a prior written resolution is not practical. All motions duly adopted by the Board and recorded upon the minutes of the meeting shall be deemed and taken to have the same force and effect as resolutions, except that a resolution shall be necessary where approval and execution of the following documents by the HART Board of Directors is necessary on behalf of HART: (a) Contract; (b) Federal grant application or any document in connection with a federal grant; (c) Approval of a budget; (d) Employment of attorneys, engineers, consultants or other agents to carry out the duties and powers of HART; and (e) Any other matter which shall require a resolution as determined by the Chair. All motions and resolutions shall be confined to one subject matter, and in the case of resolutions, that subject matter shall be briefly expressed in the title. The numerical ayes and noes taken upon the passage of all resolutions and motions shall be recorded in the minutes of the proceedings of the Board. The roll shall be called by the Secretary upon any question wherever demanded by the Chair or two members of the Board, and the Secretary shall record the vote of each member taken upon such roll call. The policies set forth in this section may be amended as provided in Section 320.01. Any of the policies in this section 310.01 may be temporarily suspended for a meeting then in session by a unanimous vote of the Board members present at the meeting.


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Robert’s Rules of Order, Newly Revised, shall govern the proceedings of the Board of HART in all cases not specifically addressed herein.

AMENDMENT OF POLICIES (HART Board Policy 300: Board Procedures; Section 320: Amendment of Policies; Sub Section 320.01: Procedure for Amendment of Policies) The Board may from time to time amend these Policies or other procedures. The amendment process shall be initiated by an affirmative vote of the Board of Directors. Upon affirmative vote of the Board of Directors, the Clerk shall establish an amendment development, review and adoption schedule based on the following requirements. Written proposed amendment(s) of the Board Policies or other procedures shall be placed on the agenda for the next regular board meeting, or such other meeting of the Board as the Board deems appropriate. The Board may elect to assign development and review of the proposed policy amendment(s) to one or more standing or ad hoc committees. After consideration of the written proposed amendment(s) by the Board, the Board may set the proposed amendment(s) for final adoption at the next regular board meeting, or such other meetings of the Board as the Board deems appropriate. The Board may also direct revisions to the proposed amendment or additional committee review of the proposed amendment(s) prior to the final adoption Board meeting. If it is determined that the proposed policy amendment(s) is a rule as defined in Section 120.52, Florida Statutes, the rule adoption procedure in Policy 220.03 shall be followed. Notice shall be made as provided in Policy 220.03 as soon as practical after the amendment process is initiated pursuant to paragraph (1) herein. The public hearing referenced in Policy 220.03 shall be the Board meeting where the proposed policy amendment(s) is considered by the Board for final adoption.

RULE 9 – DUTIES AND FUNCTIONS OF STAFF

EMPLOYMENT AUTHORITY (HART Board Policy 100: HART Organization; Section 140: Duties and Functions of Staff; Sub Section 140.01: Employment Authority) Executive Administrator

The position of Executive Administrator is the Chief Executive Officer (“CEO”) and has been created to assist HART in performing the duties and responsibilities specified in Part V, Chapter 163, Florida Statutes, to carry out the purposes of providing public transportation services to the citizens of HART’s Region. Professional Contractual Services


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The HART Board of Directors by resolution adopted by the Board, unless otherwise delegated, may also contract for services for the purpose of carrying out the duties and powers of HART. Procurement of services shall be through an open and competitive process pursuant to Chapter 500.

CHIEF EXECUTIVE OFFICER (CEO) (HART Board Policy 100: HART Organization; Section 140: Duties and Functions of Staff; Sub Section 140.02: Chief Executive Officer) The Chief Executive Officer (“CEO”) shall be the chief staff officer of HART, who shall be appointed by and serve at the pleasure of the Board. The CEO shall be responsible for implementation of all policies established by HART. The CEO shall be responsible for the maintenance and operation of the physical facilities of HART. The CEO shall maintain such records as may be required in the performance of his or her duties upon the request of the Board. The CEO shall further perform such other duties as may be specified by the Board. The CEO may employ such other employees as may be necessary for the proper administration of duties and functions of HART delegated to the CEO by the Board, including determination of the qualifications of such persons. Provided, however, that the Board of Directors of HART shall approve the number of employee positions and fix the compensation of employees. It shall be the policy of the Board to prohibit involvement by Board members, both individually and collectively, in the normal employer-employee relationship between the CEO and any other employee, or employee union, of HART. A copy of the employment agreement between HART and the CEO shall remain on file at the main business office of HART for public inspection.

GENERAL COUNSEL (HART Board Policy 100: HART Organization; Section 140: Duties and Functions of Staff; Sub Section 140.03: General Counsel) The General Counsel shall be the chief legal counsel to the Board of Directors of HART and shall have cognizance over legal affairs. The General Counsel’s direct responsibility shall be those matters requiring authorization or approval by the Board of Directors and such other matters as assigned by the Board of Directors or the CEO. The General Counsel shall serve at the pleasure of the Board of Directors. If the General Counsel is not a HART employee, then the General Counsel shall be selected by the Board of Directors through an open and competitive process. In addition to the General Counsel, HART may retain legal counsel as employees of HART or as contract legal counsel. The CEO may hire staff counsel as employees of HART. Contract counsel retained by HART shall be approved by resolution of the Board of Directors consistent with the procurement process provided in Chapter 500 herein. HART legal counsel shall regularly provide to the Board of Directors a report of all pending litigation and other significant pending


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legal matters. All resolutions, contracts, and other instruments shall be approved as to form by the General Counsel, staff counsel or such other legal counsel as are designated by the General Counsel and the CEO. All legal counsel employed by or contracting with HART shall represent the entire agency consistent with the provisions in Florida Bar Rule of Professional Conduct 4-1.13. Legal counsel serving as the “local government attorney”, shall be subject to Florida’s Code of Ethics Standards as codified in Chapter 112, Part III, Florida Statutes

AUDITOR (HART Board Policy 100: HART Organization; Section 140: Duties and Functions of Staff; Sub Section 140.04: Auditor)

The Board of Directors of HART, by resolution of the Board, shall employ an independent certified public accountant to annually audit the accounting and budgetary records of HART, and who shall submit their findings to the Board. The Board shall provide a copy of the annual audit to each member of HART.

HART CLERK (HART Board Policy 100: HART Organization; Section 140: Duties and Functions of Staff; Sub Section 140.05: HART Clerk) The CEO of HART or the CEO’s designee shall be the HART Clerk, whose duties and responsibilities shall include the listing of the Official Reporter, indexing by subject matter of all rules and orders of HART.



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Committee Members Present (5) Staff Present Wallace Bowers Danielle Arthur Bryan Crino, Vice Chair Greg Brackin Karen Jaroch, Chair Christina Buchanan Kathleen Shanahan Al Burns Councilmember Eddie Vance Ruthie Reyes Burckard Dara Chenevert Katharine Eagan Committee Members Absent (2) Lena Petit Commissioner Kevin Beckner Marco Sandusky Commissioner Sandra Murman Glenda Torres Michael Stephens

Jeff Seward Jim Fetzer Richard Bauman Sandra Morrison Sylvia Barrien

Others Present David Smith, GrayRobinson Yvette Hammett, Tampa Tribune Gary Cloyd Mitch Perry, Florida Politics Sign-in sheets are attached. CALL TO ORDER The meeting was called to order at 9:05 a.m. by FGA Committee Chair Jaroch. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES FGA Committee member Bowers moved and FGA Committee member Vance seconded approval of the October 15, 2019, FGA Committee meeting minutes. All FGA Committee members present voted aye. The motion carried unanimously. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) No one signed up to speak on agenda items.



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RECOGNITION Ms. Dara Chenevert, Director of Human Resources & Organizational Development, recognized Mr. Stephens for six years of employment with HART. She spoke about the high level of commitment and unparalleled leadership he displayed while working at HART. Mr. Stephens, BESO Chief, said the team was able to accomplish a lot during the six years of his tenure at HART. He remarked that he was looking forward to maintaining lifetime friendships, both professional and personal. Ms. Eagan, Chief Executive Officer, said many of HART’s accomplishments would not be possible if Mr. Stephens were not on the team. FGA Committee Chair Jaroch thanked Mr. Stephens for his dedication, professionalism, and leadership. FGA Committee member Bowers indicated that Mr. Stephens has been always supportive with any questions or problems brought to his attention. PRESENTATION Title VI Program Update Mr. Marco Sandusky, Sr. Manager of EEO & Community Programs, reviewed Title VI requirements and the 2015 HART Title VI program update which requires HART Board approval and submission to the Federal Transit Administration by December 2015. A full copy of the presentation is available upon request from the Clerk of the Board at [email protected]. FGA Committee member Shanahan arrived at 9:16 a.m. FGA Committee Chair Jaroch requested details on interpretation of use of different shades of pink on the maps. Mr. Sandusky explained that the darkest pink indicates the large Spanish speaking population concentration in the area. FGA Committee Shanahan inquired if there are minimum standards for the Title VI program, if HART is meeting them, and where are HART’s shortfalls. She additionally asked about the second language that is used the most. Mr. Sandusky reported the second language commonly seen is Creole, however due to not having a language line at this point, there is not an efficient way to track requests for other languages. He added that HART is aware that the community is changing, and there are more LEP individuals who speak languages other than Spanish. Mr. Sandusky emphasized that this is one of the catalysts for moving




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forward with a language line as it will present an opportunity to hear and understand what other language needs exist within the community. FGA Committee Chair Jaroch inquired if HART is required to have annual updates. Mr. Sandusky stated that the updates are done every three years. FGA Committee Chair Jaroch asked if the FTA does on-site audits. Mr. Sandusky said the FTA reviews HART Title VI program administration during the triennial review. He mentioned that to his recollection, HART was never subjected to a specific and more detailed review of this program. COMMITTEE ACTION ITEMS

2a. Authorize the Chief Executive Officer to Award a Three-year Contract with One Two-Year Option for a Total Contract Period Not-to-Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89 Mr. Alvin Burns, Director of Procurement and Contracts Administration, stated that the Supplier Managed Hardware Services contract will support HART’s maintenance repair and operations (MRO) ongoing needs. He indicated that he learned about many organizations moving towards a new MRO system: custom vending machine dispensing customized inventory of MRO supplies. Mr. Burns explained that over the course of the last three years, HART has spent over $100,000 in PPE (Personal Protective Equipment) alone. He reported that the new contract gained HART a 42% reduction in the cost of goods through a competitive solicitation process. Mr. Burns gave the example of the cot of $11.33 per box of gloves that would be reduced to $5.40 per box. He added that the vending machine solution is expected to bring a 15-40% reduction in usage according to industry averages. He explained that each employee will need to use their badge to obtain products at the vending machine. Since the employees’ usage is tracked according to their badge, they will be held accountable for their usage. Attached to the machine will also be a storage bin where items such as the laptops that the mechanics use to plug into the vehicles and other specialty tools will be stored. At this time, HART has a manual log to check these items in and out of the storage department. The vending machine will also increase efficiency through automation, as the system is web-based and will only need access to the prox card information, and does not need to integrate with the HART system. FGA Committee Bowers remarked that he previously heard that the maintenance crew often runs short of supplies. He inquired if this new MRO system will help to address the problem. Mr. Burns stated that the vending machines are connected with the contractor’s database and they monitor the inventory levels, dispatching supplies within 24 hours. FGA Committee Chair Jaroch noted that the contract is for three years. She requested that staff track the cost savings over the term of the contract and report back to the Board.



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Mr. Burns indicated that it will be one of his KPIs. FGA Committee member Shanahan made a motion to approve the action item 2 a: Authorize the Chief Executive Officer to Award a Three-year Contract with One Two-Year Option for a Total Contract Period Not-to-Exceed Five Years for HART’s Supplier Managed Hardware Services to Sid Tool Co., Inc. for a Total Not-to-Exceed Amount of $212,281.89; and advance it to for the full Board’s approval. FGA Committee member Bowers seconded. All FGA Committee members voted aye. The motion carried unanimously. 2b. Authorize the Chief Executive Officer to Award a Contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount Not-to-Exceed $150,000 (One Year Contract, with One One-Year Option) Mr. Greg Brackin, Director of Operations Support-ADA Officer, stated that the goal of the voucher program is to assist with managing HARTPlus ridership which has experienced extensive growth, and is anticipated to continue in the future. He reported that this will allow to provide the same day service for the paratransit community, booking the trips through Yellow Cab. FGA Committee Jaroch inquired about the start date of the program, if approved by the Board at the December Board meeting. Mr. Brackin said it will be January 1, 2016. FGA Committee member Shanahan made a motion to advance the action item 2b. - Authorize the Chief Executive Officer to Award a Contract for Third Party Transportation Voucher Program to Yellow Cab Company of Tampa, Inc., in an amount Not-to-Exceed $150,000 (One Year Contract, with One One-Year Option) to the full Board of Directors. FGA Committee member Bowers seconded. All FGA Committee members voted aye. The motion carried unanimously. Ms. Eagan stated it is important for the transit agency, as well as for the state of Florida due to decreasing gas prices. She reported that, despite gas prices lowering, HART is seeing paratransit increasing, and this contract gives HART an opportunity not just to stay ahead of that demand and be innovative, but also to save taxpayer money to use in other services. It is both cost containment for HART, and more convenient for the riders. Ms. Eagan additionally stated that since the service is new, it has required a lot of work by Legal and Risk and our Ops support group. She praised the departments on their great team effort. FGA Committee Bowers said he was happy to see HART does more to help the disabled people in the community. He inquired if there was any system in place to control that the program is not misused. Mr. Brackin stated that there are limits to the trip. He explained that the patrons would pay the first four dollars as they would on a regular paratransit trip, and HART would pay an additional sixteen dollars for a total of twenty dollars which is the equivalent to a 7.9 mile trip. He stated that if a customer would like to go further, it will be their responsibility. He stated the goal is to utilize Yellow Cab for short trips which will open availability in our regular paratransit service. Mr. Brackin responded that HART will provide the Yellow Cab with a list of approved paratransit customers who



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will schedule the trip directly with them. He stated that if the customer is not on the list of approved customers, HART will not make the payment. Mr. Brackin added that reconciliation will occur at the end of each month. FGA Committee Chair Jaroch noted that it is a pilot program, and staff will have an opportunity to re-evaluate. Mr. Brackin added that the grant for this pilot project was $150,000, to be expended before August 2016. Action Items 2c and 2d. FGA Committee member Shanahan moved and FGA Committee member Crino seconded advancement of the action items 2c Authorize the Chief Executive Officer to Dispose of Two Vehicles in Such a Manner to be Most Advantageous to HART And 2d Approval of Proposed HART Title VI Program Update for Submittal to the Federal Transit Administration to the full Board of Directors. FGA Committee member Bowers seconded. All FGA Committee members voted aye. The motion carried unanimously. COMMITTEE DISCUSSION ITEM HART Chief Executive Officer’s Performance Evaluation David L Smith, HART General Counsel referred to the summary provided in the packet. He said that next step is to circulate this information to the full Board, and for them to fill out individual evaluation forms. FGA Committee Bowers made a motion to recommend the proposed evaluation process and advance the evaluation form to the full Board of Directors. FGA Committee member Shanahan seconded. All FGA Committee members present voted aye. The motion carried unanimously. ADJOURNMENT The meeting adjourned at 10:25 a.m.


December 7, 2015

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REPORTS FROM HART BOARD REPRESENTATIVES Metropolitan Planning Organization – October 2015 The attachment summarizes activities of the Metropolitan Planning Organization (MPO) during their October 2015 Board of Directors’ meetings. Prepared by: Jeanie Satchel, Director of Capital Planning and Development

Reviewed by: Jeffrey C. Seward, Chief Financial Officer Attachment: Summary of October 6, 2015 MPO Meeting

MPO Meeting Summary October 6, 2015

ATTACHMENT

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HILLSBOROUGH COUNTY METROPOLITAN PLANNING ORGANIZATION

MEETING OF OCTOBER 6, 2015 MEETING SUMMARY

CALL TO ORDER Chairman Les Miller called the meeting to order at 9:00 AM. At this time, the Pledge of Allegiance and Invocation were held. Chairman Miller read a letter into the record that Mr. Joe Waggoner would not be in attendance and that Mr. Bob Frey, Planning Director for the Tampa-Hillsborough Expressway Authority would be sitting in as his alternate. PUBLIC COMMENT Several citizens spoke asking the MPO to reconsider their vote and remove the FDOT TBX project from the TIP. Following the comments, Chairman Miller asked for a show of hands from the members of who could attend an evening meeting November 10th in lieu of the regular November 3rd and December 1st meetings. A majority of the members said that they could attend. Chairman Miller asked for a motion to change the November 3rd meeting to November 10th at 6:00 PM and cancel the December 1st meeting. The motion was moved by Commissioner Stacy White, second by Mayor Frank Chillura and carried. COMMITTEE REPORTS Ms. Gena Torres read the various MPO Committee reports and also comments received on the MPO’s Facebook account. CONSENT AGENDA A. MPO Minutes (September 1, 2015 Regular Meeting) B. Committee Appointments C. Approval of General Planning Consultant Contracts D. Letter Regarding Florida Transportation Plan


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A motion was made by Councilwoman Lisa Montelione to discuss Item D separately. The motion was seconded by Commissioner Sandra Murman and carried. Councilwoman Lisa Montelione made a motion to approve the Consent Agenda Items A through C. The motion was seconded by Commissioner Sandra Murman and carried. Ms. Beth Alden, MPO Executive Director explained the letter before the members making a request to the Florida Department Of Transportation that they consider expanding that eligibility definition to include express bus service operating in other types of special use lanes than just bus only lanes. Commissioner Sandra Murman made a motion to approve sending the letter to the Florida Department of Transportation. The motion was seconded by Mr. Wallace Bowers and carried. STATUS REPORTS A. FY 15/16 MPO Planning Work Program Process Ms. Alden reported on activities staff has been working on for the Fiscal Year that began July 1st and runs through July 30th. Staff has updated the Interlocal Agreements and concluded the General Planning Consultant Procurement process. Staff has highlighted potential capacity improvements in the Brandon area's lane operations studies on Bloomingdale Avenue and bus service planning in Brandon. Staff has conducted interagency coordination over the last couple of months and is proposing to move forward with this project as a coordinated transportation and land use study that would potentially be called a corridors and centers pilot project. Commissioner Sandra Murman asked Ms. Alden what staff was going to do with SouthShore and the Amazon area. She stated that the county requested the MPO staff to look at the entire area and that they were “parallel” requests. Ms. Alden will research this issue and report back. B. Selmon Greenway Master Plan Mr. Bob Frey of the Tampa-Hillsborough Expressway Authority (THEA) presented their master plan for the Selmon Greenway. The Greenway is a 15 foot trail that meets all ADA requirements and the plan identifies areas along the greenway that could be developed into pocket parks and amenities for users of the trail. Development of the


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trail was started last August and completed in May of this year. In March, THEA approved $49,000 for additional lighting support, landscape/amenity, signing and TIGER Grant close out support. C. Florida and Tampa/Highland Study Ms. Torres stated that staff has started the study at the request of the City of Tampa to identify a number of alternatives for these corridors and evaluate how each of them will either do a good job or not do a good job of connecting downtown to the local neighborhoods either by walking, cycling or driving. The committee will look at a number of different performance measures to evaluate those alternatives. They will also determine how the different alternatives can affect crash rates, define where they are and reduce them. Ms. Torres will continue to update the members on the progress of the study. D. Innovation District Gateway Landscaping Study Ms. Lisa Silva, MPO staff stated that the city has requested a study for the gateway at Busch Boulevard and Fowler Avenue along the interstate. They are looking at a sense of entry which can include landscaping, hardscaping, lighting, public art, ID markers and signage. E. Title VI & Equitable Investment in the Transportation Planning Process Ms. Michele Ogilvie, MPO staff said that the project, which was awarded in August of this year to CUTR is in partnership with the University of Oregon to understand the impacts of low income adults and people with disabilities. The funding comes from the National Institute for Transportation and Communities Grant whose purpose is to provide livable communities. This area is one of five groups in the United States funded by the U.S. D.O.T. Staff will be reviewing best practices nationally and comparing how the East/West and West Coast engage and inform theses populations. The study will be concluded in March, 2017 and staff will report back as the study progresses. EXECUTIVE DIRECTOR’S REPORT Ms. Alden said that the list of activities over the past month was provided to the members in their folders. Ms. Alden said that the MPO recently received a statewide recognition from the Florida American Planning Association for Best Practices for the MPO’s 2040 Long Range Transportation Plan.


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Chairman Miller and Councilwoman Montelione complimented staff on the work done for the LRTP. OLD BUSINESS AND NEW BUSINESS A. School District Perspective on Transportation and Safety Hillsborough County School Board representative Ms. Cindy Stuart stated that patterns in the school district are changing and parents seem to want more flexibility and choices which in turn leads to more self-directed and parent-led transportation. Ms. Stuart said that enrollment for 2015-16 are up by more than 4,000 students, which brings total enrollment to 210,000. Over 90,000 of those students ride a bus every day to and from school. Currently, Hillsborough County has schools in the south county that are at capacity, and an elementary school that would be built there soon as soon as the dedication of the property comes through. From 30,000-foot level, she sees her role on the MPO as a way to extended transportation to the students. Commissioner White stated that as a former school board member, he feels that school district officials, state officials, transportation officials, law enforcement officials, county officials, and municipal officials need to work together in an effort to solve the transportation problems around the schools. ADJOURNMENT The meeting adjourned at 10:40 AM.


December 7, 2015

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REPORT FROM HART BOARD REPRESENTATIVE – MICHAEL ENGLISH

Tampa Historic Streetcar, Inc. ~ November 2015 The Tampa Historic Streetcar, Inc. (THS) Board of Directors held its regular meeting on November 18, 2015. THS Board President English chaired the meeting. The Board approved the minutes from the October 21, 2015 regular Board meeting. The following is a recap of the key items that were discussed:

THS General Counsel’s Report

Mr. David Smolker, THS General Counsel, reported that in February 2016, the CSX insurance policy will be renewed in the name of THS as a “to-be-discontinued” entity; and later in the year, when the City triggers the effective date of the dissolution, the City would become the principal insured with the policy.

Compliance Reports The Board received and filed the monthly information reports as presented. Presentation

The THS Board received an overview of the streetcar ridership and revenue collection for the last fiscal year, and the previous 10years. Staff also introduced the Square technology to assist with the streetcar boardings during large public events. DISCUSSION ITEMS

The THS Board members authorized staff to implement a regular Friday Streetcar service on Thursday, December 31 (New Year’s Eve). This involves an estimated 12 extra hours of extended service from 10 p.m. to 2 a.m., with the estimated cost for this extended out of base service, at a current 20 minute frequency, is $1,022.40. All rides will also be free that day. This unbudgeted costs for extended service will be funded from $2,500 which was allocated for a sponsorship of the Channelside Bay Plaza Fireworks, which the Board chose to pass on this year. The Operations staff will assess the situation after the fireworks and adjust the frequency as needed. The THS Board of Directors authorized staff to provide morning service to accommodate passenger excursions to Ybor City and Downtown Tampa from the AIDA Vita German cruise ships, as they did last year. The THS Board of Directors also continued to discuss opportunities for extending and increasing service levels for the streetcar during the Tampa Bay Lightning games, including partnering with Amelie Arena with tickets packaged together with parking and a streetcar ride. The THS Board members unanimously approved the new rental rates for special streetcar service. If you wish to view the Board packet for the THS Board of Directors Meetings in their entirety, please visit http://www.tecolinestreetcar.org/board/ths_board_packet.pdf

Prepared by: Christina Buchanan, Executive Administrative Assistant II

Approved by: Michael English, THS Board Vice President

http://www.tecolinestreetcar.org/board/ths_board_packet.pdf


December 7, 2015 __________________________________________________________________________________________

7-1

STATUS REPORT ~ FINANCIAL HIGHLIGHTS Period Ending October 31, 2015

% of Budget % of BudgetAnnual YTD Budget to collected Annual YTD collected FY15 % of Budget Actual Actual to date Budget Actual to date to FY16 Change

Operating Revenues:Total Fare (Cash) Revenues $4,659,140 $307,913 ($4,351,227) 7% $3,251,417 $491,524 15% ($183,611) -37%Total Pass Revenues 12,542,271 1,041,235 (11,501,036) 8% $13,350,345 $1,142,545 9% (101,310) -9%Advertising Income 774,942 52,368 (722,574) 7% $774,942 $48,561 6% 3,807 8%Interest Income 43,726 2,831 (40,895) 6% $105,676 $2,582 2% 249 10%Other Income 562,776 8,624 (554,152) 2% $639,828 $9,001 1% (377) -4%Ad Valorem 34,884,712 31 (34,884,681) 0% $31,843,863 ($296,197) -1% 296,228 -100%Federal Operating Grants 9,793,406 (37,355) (9,830,761) 0% $10,705,988 $59,748 1% (97,103) -163%State Operating Grants 5,319,707 43,612 (5,276,095) 1% $5,239,851 $43,062 1% 550 1%Local Operating Grants 650,000 37,500 (612,500) 6% $650,000 $37,500 6% 0 0%Tampa Historic Streetcar, Inc. 350,939 58,126 (292,813) 17% $265,206 $32,051 12% 26,075 81%Fund Balance - Operating (1,556,140) 0 1,556,140 0% (860,539) 0 0% 0 0%

Total Operating Revenues $68,025,479 $1,514,885 ($66,510,594) 2% $65,966,577 $1,570,377 2% ($55,492) -4%

% of Budget % of BudgetAnnual YTD Budget to expended Annual YTD expended FY15 % of Budget Actual Actual to date Budget Actual to date to FY16 Change

Operating Expenses:Salaries and Wages $36,906,492 $3,209,462 ($33,697,030) 9% $35,227,971 $3,058,698 9% $150,763 5%Fringe Benefits 10,936,622 893,777 (10,042,845) 8% $10,661,657 $1,245,903 12% (352,126) -28%Fuel and Oil 5,034,764 364,443 (4,670,321) 7% $7,966,537 $649,334 8% (284,891) -44%Parts and Supplies 3,409,701 271,130 (3,138,571) 8% $3,123,918 $308,099 10% (36,969) -12%Operational Contract Services 2,489,494 252,329 (2,237,165) 10% $2,260,284 $121,550 5% 130,779 108%Administrative Contract Services 1,015,830 25,305 (990,525) 2% $737,038 $34,487 5% (9,182) -27%Legal Services 580,095 17,986 (562,109) 3% $431,095 $26,890 6% (8,904) -33%Marketing and Printing 643,780 16,678 (627,102) 3% $506,484 $13,568 3% 3,110 23%Insurance Costs 2,877,418 312,697 (2,564,721) 11% $2,671,418 $606,156 23% (293,459) -48%Utilities 901,405 35,519 (865,886) 4% $799,205 $37,247 5% (1,728) -5%Taxes and Fees 707,521 17,935 (689,586) 3% $657,821 $52,421 8% (34,486) -66%Other Expenses 2,522,357 122,716 (2,399,641) 5% 923,149 68,363 7% 54,353 80%

Total Operating Expenses $68,025,479 $5,539,976 ($62,485,503) 8% $65,966,577 $6,222,716 9% ($682,740) -11%

All Mode Major Revenues

Fiscal Year 2016

Fiscal Year 2016

All Mode Major Expenses

Fiscal Year 2015 Variance



December 7, 2015 __________________________________________________________________________________________

7-2

“Mode Snapshots”


Operating Revenues:Total Fare(Cash) Revenues $4,417,362 $283,016 ($4,134,347) 6% $3,023,245 $466,692 15% ($183,676) -39%Total Pass Revenues 11,716,750 966,618 (10,750,132) 8% $12,516,866 $1,070,239 9% (103,621) -10%Total Other Revenues 44,952,404 (279,557) (45,231,961) -1% 43,729,261 (483,759) -1% 204,202 -42%

Total Operating Revenues $61,086,517 $970,077 ($60,116,440) 2% $59,269,372 $1,053,172 2% ($83,095) -8%


Operating Expenses:Salaries $32,475,697 $2,822,405 ($29,653,292) 9% $30,975,495 $2,696,519 9% $125,887 5%Fringe Benefits 9,655,256 $832,800 (8,822,456) 9% $9,388,668 $1,186,051 13% (353,251) -30%Fuel and Oil 4,569,434 $342,773 (4,226,661) 8% $7,450,502 $612,990 8% (270,217) -44%Parts and Supplies 3,117,951 $249,768 (2,868,183) 8% $2,913,490 $287,506 10% (37,738) -13%Total Other Expenses 11,268,179 $773,243 (10,494,936) 7% 8,541,217 940,174 11% (166,931) -18%

Total Operating Expenses $61,086,517 $5,020,990 ($56,065,527) 8% $59,269,372 $5,723,240 10% ($702,250) -12%

Fiscal Year 2016

Fiscal Year 2016

Bus - Revenues


Bus - Expenses



Operating Revenues:Total Fare(Cash) Revenues $157,586 $13,997 ($143,589) 9% $143,979 $12,811 9% $1,186 9%Total Pass Revenues 450,208 46,560 (403,648) 10% $458,166 $46,760 10% (200) 0%Total Other Revenues 4,754,039 349,668 (4,404,371) 7% 4,617,211 333,849 7% 15,819 5%

Total Operating Revenues $5,361,833 $410,225 ($4,951,609) 8% $5,219,356 $393,420 8% $16,805 4%


Operating Expenses:Salaries $3,590,326 $311,205 (3,279,121) 9% $3,477,072 $290,450 8% $20,755 7%Fringe Benefits 1,050,174 $49,658 (1,000,516) 5% $1,051,082 $48,533 5% 1,125 2%Fuel and Oil 464,430 $21,669 (442,761) 5% $515,135 $36,343 7% (14,674) -40%Parts and Supplies 149,021 $9,480 (139,541) 6% $92,699 $8,369 9% 1,111 13%Total Other Expenses 107,882 $18,215 (89,667) 17% 83,368 9,725 12% 8,490 87%

Total Operating Expenses $5,361,833 $410,226 ($4,951,607) 8% $5,219,356 $393,420 8% $16,806 4%

Fiscal Year 2016

Fiscal Year 2016

Paratransit - Revenues

Paratransit - Expenses




December 7, 2015 __________________________________________________________________________________________

7-3

Investment Portfolio Overview HART utilizes the State of Florida’s local government investment pool, Florida PRIME, as its primary source of cash holdings. Considered low-risk and conservative in its investment strategy, Florida PRIME allows HART to attain a higher yield compared to that of a typical bank cash-flow concentration account.

The Florida PRIME participation and portfolio composition for October 2015 are not currently available.

Prepared by: Joan Brown, Director of Financial Operations




Operating Revenues:Total Fare(Cash) Revenues $84,192 $10,901 ($73,291) 13% $84,193 $12,021 14% ($1,120) -9%Total Pass Revenues 375,313 28,057 (347,256) 7% $375,313 $25,546 7% 2,511 10%Total Other Revenues 1,117,624 95,626 (1,021,998) 9% 1,018,343 86,218 8% 9,408 11%

Total Operating Revenues $1,577,129 $134,584 ($1,442,545) 9% $1,477,849 $123,785 8% $10,799 9%


Operating Expenses:Salaries $840,189 $75,851 ($764,338) 9% $775,404 $71,730 9% $4,121 6%Fringe Benefits 231,192 11,319 (219,873) 5% $221,907 $11,318 5% 1 0%Fuel and Oil 900 0 (900) 0% $900 $0 0% 0 0%Parts and Supplies 142,729 11,882 (130,847) 8% $117,729 $12,224 10% (342) -3%Total Other Expenses 362,119 9,707 (352,412) 3% 361,909 10,784 3% (1,077) -10%

Total Operating Expenses $1,577,129 $108,759 ($1,468,370) 7% $1,477,849 $106,056 7% $2,703 3%

Fiscal Year 2016

Fiscal Year 2016

Streetcar - Revenues

Streetcar - Expenses



HART Florida PRIME Performance - FY2016Oct-15

Interest Bearing Balance 7,884,271$ Interest Earned 2,427$

Grand Total SBOA (Florida PRIME) Investments $7,884,271

Yield Rates 0.27%


December 7, 2015

7-4

STATUS REPORT Ridership and Productivity ~ October 2015 October 2015 Ridership FY 2016 ridership is continuing the pattern that began midyear FY 2015 and seemed to accelerate in the final months of the Fiscal Year. Lower fuel prices and some other factors seem to be influencing the decline. Causes are being investigated including peer experience and comparisons. October bus ridership declined 9.2% compared to October 2014 and all mode ridership is off 8.9%

Mode Oct. 2014

Oct. 2015

Percentage Change

FY 20151 To Date

FY 2016 To Date

Percentage Change

Local, MetroRapid, & Express Bus2 1,438,947 1,307,149 -9.2% 1,438,947 1,307,149 -9.2%

Weekday

1,171,228

1,034,076 -11.7%

1,171,228

1,034,076 -11.7%

MetroRapid

57,313

50,179 -12.4%

57,313

50,179 -12.4% Total Weekday

Local

1,228,541

1,084,255 -11.7%

1,228,541

1,084,255 -11.7%

Express

26,341

23,379 -11.2%

26,341

23,379 -11.2%

Saturday

108,357

131,064 21.0%

108,357

131,064 21.0%

Sunday

75,708

68,451 -9.6%

75,708

68,451 -9.6% Streetcar 23,893 23,539 -1.5% 23,893 23,539 -1.5% Paratransit3 14,113 14,499 2.7% 14,113 14,499 2.7% Flex4 8,702 7,759 -10.8% 8,702 7,759 -10.8% Total All Modes 1,485,655 1,352,946 -8.9% 1,485,655 1,352,946 -8.9%

Highlights • October 2015 fixed route ridership (local plus express) was down 9.2% compared to

October 2014. • October 2015 streetcar ridership was down 1.5% compared to October 2014. • October 2015 paratransit ridership was up 2.7% compared to October 2014. • October 2015 flex ridership was down 10.8% compared to October 2014. • October 2015 MetroRapid ridership was down 12.4% compared to October 2014.

1 Fiscal Year runs October 1 through September 30. 2 Local and connector, express, and streetcar ridership are taken from HART Finance Department GFI reports. 3 HART Operations Department Trapeze reports. 4 HART Operations Department Trapeze reports. Services started April 12, 2010 and July 10, 2011.


December 7, 2015

7-5

Paratransit Ridership Paratransit ridership over the past ten-years:

Cost per Passenger Cost per passenger is presented as non-audited numbers and subject to restatement. Cost per passenger can vary when presented as a single month because expenses encumbered will vary depending on items acquired and billing cycles. Year-to-date is more pertinent and will ‘smooth out’ as the year progresses. Bus + Flex

Month* Bus + Flex FY

2016* Paratransit

Month* Paratransit FY

2016* FY 2014 – Oct. – October $3.95 NA $27.88 NA

FY 2015 – Oct. – October

$4.34 NA $28.29 NA

% Change 9.9% NA 1.5% NA *Not adjusted to revenue

Ridership and Productivity Reports On the following ridership and productivity report (Attachment), service is broken into three groups: local routes, express routes, and flex routes. Each group is ranked ‘first to worst’ for the current fiscal year in passengers per revenue hour. Routes in red are routes that fall 60% or below the average for their group. Routes in blue are routes that are 75% or above the average for the group.

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015

63,165

82,439

101,42697,046

104,378

123,073128,777

141,219147,828

158,088

Ten-Year Paratransit Ridership FY 2006 - FY 2015


December 7, 2015

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Paratransit Reports

Paratransit Riders – October

October Disabled Patrons

Personal Care

Attendants Companions Children Total

Passengers

Subscriptions

Wheelchair

Trips

2014 12,346 1,538 200 29 14,113 3,537 3,340

2015 12,313 1,994 170 22 14,499 5,528 2,758

% Change -0.3% 29.6% -15.0% -24.2% 2.7% 63.2% -17.4%

Trip Cancellations – October

Type of Cancellation

October 2014

October 2015

% Change

Advanced Cancellations 1,144 1,275 11.4% Same Day Cancellations 797 1,157 45.2% No Shows 330 226 -31.5% Patron/Dispatch Error Cancellations 190 69 -63.7% Other Cancellations 70 244 348.6% Total Trip Cancellations/No Shows 2,531 2,971 17.4% Total Suspensions Per No-Show Policy 2 2 0.0%

Trip Purpose - October Sept.

Employment Education Medical/

Hospital/Adult Day Care

Recreation Shopping Church Other

2014 1,794 2,375 5,735 1,353 623 308 1,925

2015 1,995 2,525 5,762 1,419 611 306 1,881

% Change

11.2% 6.3% 0.4% 4.9% -2.0% -0.6% -2.3%

On-Time Performance – October*

October Month Year-to-Date

2014 71.80% 71.80% 2015 79.81% 79.81%

± Change 11.2% 11.2% *On-Time window reset in June 2015 from 30 – 30 to 30 – 10

Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer

Attachment: Ridership and Productivity Report

HART Services Ridership Summary

October 2015

Attachment

Monthly Ridership Comparison

Year-to-Date October October

FY 2015 FY 2016

HART Service FY 2015 FY 2016 % Change Ridership Ridership % Change

Fixed Route Bus 1,438,947 1,307,149 -9.2% 1,438,947 1,307,149 -9.2%

TECO Streetcar 23,893 23,539 -1.5% 23,893 23,539 -1.5%

ADA Paratransit 14,113 14,499 2.7% 14,113 14,499 2.7%

HART Flex 8,702 7,759 -10.8% 8,702 7,759 -10.8%

All Mode Total 1,485,655 1,352,946 -8.9% 1,485,655 1,352,946 -8.9%

Wheelchairs on Fixed Route 5,358 4,544 -15.2% 5,358 4,544 -15.2%

Bikes on Buses 21,430 21,166 -1.2% 21,430 21,166 -1.2%

U-Pass Program 54,752 46,476 -15.1% 54,752 46,476 -15.1%

FY 2015 vs. FY 2016 Monthly Ridership Comparison

Complete Fiscal Year

October October

Fixed Route Detail FY 2015 FY 2016 FY 2015 FY 2016

Number of Weekdays 23 22 23 22

Number of Saturdays 4 5 4 5

Number of Sundays 4 4 4 4

No Service or Emergency Closure Days 0 0 0 0

Total Service Days 31 31 31 31

% Change % Change

Weekday Ridership 1,171,228 1,034,076 -11.7% 1,171,228 1,034,076 -11.7%

Weekday MetroRapid Ridership 57,313 50,179 -12.4% 57,313 50,179 -12.4%

Total Weekday Local Ridership 1,228,541 1,084,255 -11.7% 1,228,541 1,084,255 -11.7%

Weekday Express Ridership 26,341 23,379 -11.2% 26,341 23,379 -11.2%

Saturday Ridership 108,357 131,064 21.0% 108,357 131,064 21.0%

Sunday Ridership 75,708 68,451 -9.6% 75,708 68,451 -9.6%

% Change % Change

Weekday Average Ridership 50,923 47,003 -7.7% 50,923 47,003 -7.7%

Weekday MetroRapid Ridership 2,492 2,281 -8.5% 2,492 2,281 -8.5%

Weekday Average Express Ridership 1,145 1,063 -7.2% 1,145 1,063 -7.2%

Combined Weekday Average Ridership 54,560 50,347 -7.7% 54,560 50,347 -7.7%

Saturday Average Ridership 27,089 26,213 -3.2% 27,089 26,213 -3.2%

Sunday Average Ridership 18,927 17,113 -9.6% 18,927 17,113 -9.6%

Calculations are subject to monthly adjustment/restatement

Ridership, FY 2015 vs FY 2016

Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

7-7

ATT

ACHMEN

T


October 2015

Attachment

FY 15

October

Weekday

Average

FY 15

October

Weekday

Average % Change

FY 15

October

Saturday

Average*

FY 15

October

Sunday

Average*

Y-T-D

Ridership

Y-T-D Bus

Vehicle

Trips

Y-T-D

Riders per

Bus Trip

Local Routes*1 Florida Avenue 4,539 3,968 -12.6% 2,230 1,481 104,363 2,881 36.2

2 Nebraska Avenue 2,537 2,351 -7.3% 2,627 2,166 73,515 2,263 32.5

4 Palma Ceia/MacDIll AFB 507 596 17.5% 13,262 637 20.8

5 40th Street 2,135 1,848 -13.4% 905 497 47,166 1,824 25.9

6 56th Street 4,738 4,664 -1.6% 2,788 1,910 124,176 2,869 43.3

7 West Tampa/Citrus Park 2,190 1,816 -17.1% 819 592 46,418 1,678 27.7

8 Progress Village/Brandon 1,849 1,655 -10.5% 897 573 43,204 1,736 24.9

9 15th Street 2,983 2,736 -8.3% 1,162 570 68,277 1,695 40.3

10 Cypress Street 323 261 -19.2% 5,738 616 9.3

12 22nd Street 3,179 2,566 -19.3% 1,845 1,381 71,197 2,469 28.8

14 Armenia Avenue 657 585 -11.0% 55 14,589 1,025 14.2

15 Columbus Drive 1,430 1,269 -11.2% 742 645 34,214 1,266 27.0

16 Waters Avenue 1,053 942 -10.5% 500 23,213 1,064 21.8

18 30th Street 1,752 1,531 -12.6% 719 608 39,714 1,601 24.8

19 Port Tampa 1,609 1,437 -10.7% 628 455 36,575 1,853 19.7

30 Town 'N Country/Airport 2,287 2,266 -0.9% 1,796 1,289 63,991 2,394 26.7

31 South Hillsborough County 233 258 10.8% 5,671 524 10.8

32 Dr. Martin Luther King Jr. Boulevard 2,149 1,765 -17.9% 923 738 46,386 1,871 24.8

33 Fletcher Avenue 941 944 0.3% 618 387 25,395 1,948 13.0

34 Hillsborough Avenue 3,174 3,096 -2.5% 1,651 945 80,154 2,044 39.2

36 Dale Mabry/Himes 2,237 1,940 -13.3% 922 677 50,005 1,704 29.3

37 Brandon/Netpark 1,237 1,550 25.3% 654 612 39,765 1,668 23.8

39 Busch Boulevard 3,211 3,055 -4.8% 2,032 904 80,977 1,949 41.5

41 Sligh Avenue 506 519 2.5% 11,409 660 17.3

45 UATC/Rome Avenue/Westshore Plaza 1,910 1,842 -3.6% 830 641 47,241 1,739 27.2

46 Downtown Tampa/Brandon via Causeway Blvd. 600 591 -1.5% 12,995 637 20.4

57 UATC/Temple Terrace/Netp@rk 869 832 -4.2% 597 21,298 913 23.3

96 In-Town Trolley - Purple Line 89 122 36.5% 2,683 482 5.6

400 Nebraska-Fletcher MetroRapid 2,492 2,281 -8.5% 50,179 2,476 20.3

Group Total 53,415 49,286 -7.7% 25,940 17,071 1,283,770 46,486 27.6

FLEX Routes570 Brandon Flex 64 59 -7.3% 1,305 308 4.2

571 South County Flex 31 26 -17.6% 562 616 0.9

572 Northdale Flex 157 145 -7.9% 56 3,462 824 4.2

573 Town 'N Country Flex 38 52 35.5% 1,133 308 3.7

574 South Tampa Flex 73 59 -19.2% 1,297 506 2.6

Group Total 363 340 -6.4% 56 7,759 2,562 3.0

Express and Limited Express Routes*20X Lutz Express 75 67 -10.1% 1,484 88 16.9

21LX UATC/Downtown Tampa via Temple Terrace-56th NA 47 NA 1,029 88 11.7

22X Dover/Brandon Express 69 61 -11.7% 1,332 88 15.1

24X Fishhawk/Riverview/MacDill AFB Express 270 256 -5.3% 5,625 264 21.3

25LX South Brandon/Mac Dill AFB Express 228 194 -15.1% 4,261 242 17.6

27LX South Brandon Express 88 90 1.7% 1,975 110 18.0

28X East County Express 53 41 -21.6% 907 44 20.6

47LX Southshore Limited Express 77 75 -2.7% 1,640 88 18.6

51X New Tampa Express 61 52 -14.8% 1,136 88 12.9

53LX South County/Brandon via 301 Limited Express 83 74 -10.6% 1,627 264 6.2

61LX NW County Limited Express** 55 45 -17.5% 998 88 11.3

200X Clearwater Express - R 88 62 -29.5% 1,365 220 6.2

Group Total 1,145 1,063 -7.2% 23,379 1,672 14.0

R = Reverse Commute

*Current routes only

Streetcar800 TECO Streetcar 472 512 8.5% 2,059 493 23,539 2,309 10.2



7-8


October 2015

Attachment

FY 2015 FY 2016 % Change Oct. FY 15 Oct. FY 16 % Change

Bus Vehicle Hours 58,420 57,492 -1.59% 58,420 57,492 -1.59%

Bus Revenue Hours 54,820 53,666 -2.11% 54,820 53,666 -2.11%

Bus Vehicle Miles 765,092 760,567 -0.59% 765,092 760,567 -0.59%

Bus Revenue Miles 684,660 680,763 -0.57% 684,660 680,763 -0.57%

Flex Vehicle Hours 1,901 1,817 -4.42% 1,901 1,817 -4.42%

Flex Revenue Hours 1,639 1,590 -2.99% 1,639 1,590 -2.99%

Flex Vehicle Miles 26,484 26,456 -0.11% 26,484 26,456 -0.11%

Flex Revenue Miles 20,909 21,137 1.09% 20,909 21,137 1.09%

Paratransit Vehicle Hours 9,984 9,979 -0.05% 9,984 9,979 -0.05%

Paratransit Revenue Hours 8,341 8,600 3.11% 8,341 8,600 3.11%

Paratransit Vehicle Miles* 149,504 150,546 0.70% 149,504 150,546 0.70%

Paratransit Revenue Miles* 129,268 132,095 2.19% 129,268 132,095 2.19%

Streetcar Vehicle Hours 1,074 1,092 1.68% 1,074 1,092 1.68%

Streetcar Revenue Hours 1,068 1,091 2.15% 1,068 1,091 2.15%

Streetcar Vehicle Miles 5,750 5,842 1.60% 5,750 5,842 1.60%

Streetcar Revenue Miles 5,748 5,840 1.60% 5,748 5,840 1.60%

HART System Vehicle Hours 71,379 70,380 -1.40% 71,379 70,380 -1.40%

HART System Revenue Hours 65,868 64,947 -1.40% 65,868 64,947 -1.40%

HART System Vehicle Miles 946,830 943,411 -0.36% 946,830 943,411 -0.36%

HART System Revenue Miles 840,585 839,835 -0.09% 840,585 839,835 -0.09%


Hours and Miles by Mode

7-9


October 2015

Attachment I

Route productivity, Passengers per Revenue Hour & Mile (YTD)

Monthly Year-to-Date FY 2015 FY 2016 FY 2015 FY 2016

October Passengers per Passengers per Passengers per Passengers per

Local Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile

6 -56th Street 127,719 124,176 -2.8% 127,719 124,176 -2.8% 33.42 33.83 2.761 2.737

9 - 15th Street 75,912 68,277 -10.1% 75,912 68,277 -10.1% 35.95 33.41 3.285 3.015

2 - Nebraska Avenue 77,844 73,515 -5.6% 77,844 73,515 -5.6% 34.96 33.09 3.435 3.248

34 - Hillsborough Avenue 84,344 80,154 -5.0% 84,344 80,154 -5.0% 34.24 33.00 2.806 2.725

1 - Florida Avenue 121,125 104,363 -13.8% 121,125 104,363 -13.8% 36.94 32.80 3.569 2.987

16 - Waters Avenue 26,207 23,213 -11.4% 26,207 23,213 -11.4% 34.20 30.54 3.077 2.642

12 - 22nd Street 88,148 71,197 -19.2% 88,148 71,197 -19.2% 35.55 28.91 3.273 2.704

39 - Busch Boulevard 86,680 80,977 -6.6% 86,680 80,977 -6.6% 30.17 28.42 2.347 2.208

7 - West Tampa/Citrus Park 57,371 46,418 -19.1% 57,371 46,418 -19.1% 32.63 27.13 2.934 2.412

32 - Dr. Martin Luther King Jr. Boulevard 56,545 46,386 -18.0% 56,545 46,386 -18.0% 30.97 25.87 2.388 1.985

37 - West Brandon/Netp@rk 33,194 39,765 19.8% 33,194 39,765 19.8% 24.96 24.16 1.720 1.716

5 - 40th Street 56,033 47,166 -15.8% 56,033 47,166 -15.8% 27.91 24.05 2.546 2.188

15 - Columbus Drive 38,876 34,214 -12.0% 38,876 34,214 -12.0% 26.27 23.57 1.903 1.649

57 - UATC/Temple Terrace/Netp@rk 21,769 21,298 -2.2% 21,769 21,298 -2.2% 24.06 23.54 1.466 1.400

45 - UATC/Rome Avenue/Westshore Plaza 49,994 47,241 -5.5% 49,994 47,241 -5.5% 23.70 23.41 1.939 1.876

400 - Nebraska-Fletcher MetroRapid 57,313 50,179 -12.4% 57,313 50,179 -12.4% 19.98 20.52 1.640 1.500

36 - Dale Mabry Hwy./Himes Avenue 58,863 50,005 -15.0% 58,863 50,005 -15.0% 23.44 20.42 2.059 1.839

18 - 30th Street 45,163 39,714 -12.1% 45,163 39,714 -12.1% 22.53 20.18 1.956 1.768

4 - Palma Ceia/MacDill AFB 11,664 13,262 13.7% 11,664 13,262 13.7% 16.91 20.12 1.378 1.639

30 - Town 'N Country/Airport 64,045 63,991 -0.1% 64,045 63,991 -0.1% 18.25 18.37 1.371 1.389

33 - Fletcher Avenue 25,496 25,395 -0.4% 25,496 25,395 -0.4% 17.45 17.61 1.567 1.598

41 - Sligh Avenue 11,646 11,409 -2.0% 11,646 11,409 -2.0% 17.14 17.56 1.296 1.344

8 -Progress Vilage/Brandon 49,391 43,204 -12.5% 49,391 43,204 -12.5% 19.29 17.45 1.431 1.283

14 - Armenia Avenue 16,507 14,589 -11.6% 16,507 14,589 -11.6% 19.60 17.25 1.834 1.362

10 - Cypress Street 7,427 5,738 -22.7% 7,427 5,738 -22.7% 21.33 17.20 1.894 1.531

19 - Port Tampa 42,115 36,575 -13.2% 42,115 36,575 -13.2% 18.46 16.42 1.637 1.454

46 - Downtown Tampa/Brandon via Causeway 13,805 12,995 -5.9% 13,805 12,995 -5.9% 14.29 14.07 1.079 1.059

96 - Downtown Trolley - Purple Line 2,055 2,683 30.6% 2,055 2,683 30.6% 8.45 11.47 1.171 1.588

31 - South Hillsborough County 5,355 5,671 5.9% 5,355 5,671 5.9% 8.60 8.79 0.421 0.413

999 - Public Service - - NA NA NA NA NA NA

System Total 1,412,606 1,283,770 -9.1% 1,412,606 1,283,770 -9.1% 26.64 24.74 2.329 2.013

Blue = Routes performing 75% or higher above the local system average

75% of Local System

Average 18.56

Red = Routes performing 60% or lower than the local system average

60% of Local System

Average 14.84

October Year to Date FY 2015 FY 2016 FY 2015 FY 2016

FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Pass./Rev Hr. Pass/Rev Hr. Pass./Rev Mi. Pass/Rev Mi.

TECO Streetcar 23,893 23,539 -1.5% 23,893 23,539 -1.5% 22.37 21.55 4.16 4.03


Ridership, FY 2015 vs. FY 2016 Ridership, FY 2015 vs. FY 2016


7-10


October 2015

Attachment I




FLEX Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile

Northdale FLEX 3,963 3,462 -12.6% 3,963 3,462 -12.6% 9.88 8.63 0.849 0.743

South Tampa FLEX 1,684 1,297 -23.0% 1,684 1,297 -23.0% 5.54 4.44 0.491 0.397

Brandon FLEX 1,462 1,305 -10.7% 1,462 1,305 -10.7% 4.67 4.41 0.379 0.347

Town N' Country FLEX 885 1,133 28.0% 885 1,133 28.0% 2.85 3.80 0.205 0.266

South County FLEX 708 562 -20.6% 708 562 -20.6% 2.28 1.85 0.153 0.108

System Total 8,702 7,759 -10.8% 8,702 7,759 -10.8% 5.31 4.88 0.416 0.367

Blue = Routes performing 75% or higher above the FLEX system average

75% of Local System

Average 3.66

Red = Routes performing 60% or lower than the FLEX system average

60% of Local System

Average 2.93




7-11


September 2013 End of FY

Attachment I




Express Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile

28X - East County Express 1,210 907 -25.0% 1,210 907 -25.0% 31.31 24.54 0.992 0.778

20X - Lutz Express 1,717 1,484 -13.6% 1,717 1,484 -13.6% 22.15 20.02 1.067 0.968

24X - FishHawk/Riverview/MacDill AFB Express 6,212 5,625 -9.4% 6,212 5,625 -9.4% 17.34 17.84 0.650 0.636

22X - Dover/Brandon Express 1,577 1,332 -15.5% 1,577 1,332 -15.5% 18.68 16.50 0.941 0.826

25LX - South Brandon/MacDill AFB Limited Express 5,244 4,261 -18.7% 5,244 4,261 -18.7% 15.83 14.62 0.676 0.596

27X - Fishhawk/South Brandon Express 2,030 1,975 -2.7% 2,030 1,975 -2.7% 13.97 14.20 0.577 0.587

47LX - Southshore Limited Express 1,763 1,640 -7.0% 1,763 1,640 -7.0% 15.24 14.20 0.549 0.504

21LX - UATC/Temple Terrace/Downtown** NA 1,029 NA NA 1,029 NA NA 12.21 NA 0.773

61LX - NW Hillsborough Limited Express 1,269 998 -21.4% 1,269 998 -21.4% 13.29 10.93 0.606 0.498

51X - New Tampa Express 1,394 1,136 -18.5% 1,394 1,136 -18.5% 12.68 10.80 0.469 0.374

200X - Clearwater Express - R* 2,023 1,365 -32.5% 2,023 1,365 -32.5% 11.85 8.33 0.457 0.321

53LX - South County/Brandon via 301 Limited Express - R* 1,902 1,627 -14.5% 1,902 1,627 -14.5% 7.02 5.79 0.372 0.305

System Total 26,341 23,379 -11.2% 26,341 23,379 -11.2% 14.65 13.14 0.610 0.545

Blue = Routes performing 75% or higher above the express system average

75% of Local System

Average 9.86

Red = Routes performing 60% or lower than the express system average

60% of Local System

Average 7.88

*R = Reverse Commute Route

**Route renamed from 6LTD 11/14




7-12

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7-13


December 7, 2015

8-1

MONTHLY INFORMATION REPORT Organizational Key Performance Indicators (KPIs) ~ October 2015

SUMMARY This memorandum provides a report on the attainment level of the adopted organizational KPIs covering Fiscal Year 2016. DISCUSSION At the September 14, 2015, regular Board meeting, the HART Board adopted Resolution #R2015-09-29, approval of HART Key Performance Indicators (KPIs) for the Hillsborough Transit Authority for FY2016. The established KPIs are directly measurable and the organization’s level of attainment is updated and reported to the Board on a monthly basis (see table below).

ORGANIZATIONAL KEY PERFORMANCE INDICATORS

EVALUATION PERIOD FY2016 (OCTOBER 2015 – SEPTEMBER 2016) (TENTATIVE RESULTS)*

KPI CRITERIA TARGET

FY2016 (1 MONTH)

PERFORMANCE 10/15

Ridership Productivity

Bus Passengers per Revenue Hour

Greater than or equal to 23.8 24.36

Efficiency Gross Cost per Revenue Mile Less than or equal to

$6.95 7.33

Safety Collisions per 100,000

Revenue Miles Less than or equal to

.55 1.071 Quality of

Service Complaints per 100,000

Passengers Less than or equal to

13.0 12.41 Quality of

Service Mean Distance Between

Vehicle Failures Greater than or equal

to 6,950 7,777 On-Time

Performance 1 Minute Early to 5 Minutes

Late at Scheduled Timepoints Greater than 77% 77.1%

Finance Growth of Fund Balance and

Fiscal Sustainability

Greater than or equal to 0.5% of previous year’s ending fund

balance To be reported at

year’s end *All calculations subject to restatement Bold Italics = KPI target not met in reporting period CONCLUSION The effective date for measurement of the proposed KPIs is FY2016, October 1, 2015 through September 30, 2016.


December 7, 2015

8-2

KPI for Ridership Productivity, Quality of Service (complaints), Quality of Service (mean distance between failures), and On-Time Performance are the KPI measures being met for the first month of Fiscal Year 2016. The KPIs for Safety and Efficiency, are not being met in the first month of FY 2016. No trends or patterns should be inferred with only one month completed in the current fiscal year. With just one-month of data, calculations are prone to be artificially high or low depending on circumstances of that particular month. This is particularly true for the Safety KPI in October. Measures should begin to ‘smooth out’ beginning with the third or fourth month of the fiscal year. After the third or fourth month, trends will establish themselves and aberrant months become less of an influence on the body of measures. Charts of the FY 2016 annual KPIs are presented as an Attachment. FY 2015 Final In the FY 2015 close-out report to the Board, presented in the November 2015 Board packet, the final FY 2015 Efficiency goal of $6.70 or less per revenue mile was not presented due to the year-end activities that had not been concluded. The final measure for FY 2014 is $7.32. The Efficiency goal for FY 2015 is not met.

Prepared by: Steve Feigenbaum, Director of Service Development


Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachment: KPIs Charts


December 7, 2015

8-3


December 7, 2015

8-4


December 7, 2015

8-5

MONTHLY INFORMATION REPORT Risk Management Activities ~ October 2015 The purpose of this report is to inform the HART Board of Directors of significant developments related to Risk Management for October 2015. Claims and settlements at the $5,000 reporting threshold and above are categorized as significant; claims and settlements below the $5,000 reporting threshold are categorized as insignificant. LIABILITY Bodily Injury and Property Damage

Month of October Claims Opened Claims Closed

Significant 1 0

Insignificant 0 0

Combined Total Expected Costs $50,000

$0

Current open claims caseload is 160

WORKERS’ COMPENSATION

Month of October Claims Opened Claims Closed

Significant 3 4

Insignificant 4 1

Combined Total Expected Costs $45,030 $83,769

Current open claims caseload is 57 Prepared by: Rickey Kendall, Director of Risk & Safety

Reviewed by: Michael A. Stephens, Chief Business Enterprise & Safety Officer



December 7, 2015 _______________________________________________________________________________

8-6

MONTHLY INFORMATION REPORT Procurement & Contracts Administration Activity Report ~ October 2015

A. Full & Open Acquisitions Description Procurement Method Issued

Hazardous & Non-Hazardous Waste Removal Invitation for Bid 10/06/15

Commercial Batteries Invitation for Bid 10/27/15

Air Compressors Invitation for Bid 10/28/15 B. Contracts Awarded

Awarded to Description Amount

The Well Bicycle Donations $0.00

Total $0.00

C. Open Contracts

There are 118 open contracts that are currently under administration, including construction Task Orders.

D. Sole Source Procurements

Awarded to Description Amount

Archive Corporation Tape Media Storage $10,329

Nutech National ProWatch Software Support Renewal $2,200

E. Processed Purchase Orders Under $25,000 = $453,026 166 Standard Purchase Orders totaling $261,161 80 Inventory Purchase Orders totaling $191,865

F. Unauthorized Procurements There were no unauthorized procurements in the month of October

Prepared by: Al Burns, Director, Procurement & Contracts Administration




Board of Directors Meeting December 7, 2015

8-7

MONTHLY INFORMATION REPORT Information Technology – October 2015 Core Hardware and Professional Services: • Enterprise Critical Network Infrastructure Upgrade Project:

o The Board approved to purchase the Core Hardware and Professional Services on July 20,

2015. o The Core IT team completed detail tasks with Presidio to get a final cost for the professional

services for the below project phases. - Phase 1 – Distribution Core Layer & UCS Infrastructure - Phase 2 – VoIP Configuration - Phase 3 - IVR Configuration o The HART IT team has received all the core hardware, Presidio (Vendor) has completed a

detail validation of the hardware received.

• Upcoming events for each Phases of this Project:

Phase 1 - Distribution Core Layer & UCS Infrastructure Discovery Meetings - Completed Planning Meeting - Completed Preparation Meetings - In Progress

Deployment Plan - In Progress Follow up / Clean up - Not Started Phase 2 - VoIP Configuration Discovery Meetings - In Progress Planning Meeting - Not Started Preparation Meetings - Not Started

Deployment Plan - Not Started Follow up / Clean up - Not Started Phase 3 - IVR Configuration Discovery Meetings - In Progress Planning Meeting - Not Started Preparation Meeting - Not Started

Deployment Plan - Not Started Follow up / Clean up - Not Started

New Website Refresh Project:

o The IT team is currently working on a few of the production issues after the August 17, 2015 launch.

Wireless / Wi-Fi Bus Project:

o HART has received the replacement low profile antennas from UDT (Vendor).



8-8

o HART has completed the Wireless / Wi-Fi hardware installation on four (4) different bus styles to gauge the deployment schedule and to determine the hardware kits required for the HART bus fleet.

o The HART IT team and UDT (Vendor) worked on completing the security configurations. CCTV Project:

o Presidio supplied a high level quote and estimated hardware and software required for this project. The total cost was supplied to the Risk Management Director.

ORBCAD Upgrade Project:

o Procurement, IT Group and ITS have reviewed the new Xerox contract and Procurement has finalized the contract cost.

o The IT team has received the Motorola’s Centracom software which supports Windows 7 64bit, this version will allow the radio shop machines to be upgraded / supported once the ORBCAD upgrade starts.

o Xerox has granted the 90-day extension giving the new installation date of January 21, 2016.

o ORCAD server environment is scheduled to be delivered on November 1, 2015.

Prepared by: Gabriel Quiñones, Director of Information Technology

Reviewed by: Michael Stephens, Esq, Chief Business Enterprise & Safety Officer

Approved by: Katharine Eagan, AICO, Chief Executive Officer



8-9

MONTHLY INFORMATION REPORT Human Resources ~ October 2015

Employment Activity

Type of Activity October 1-31, 2015

Bargaining Non-Bargaining Total Percent

New Hires 11 1 12 57%

Transfer 0 0 0 0%

Reinstatement 0 0 0 0% Voluntary Resignations 5 0 5 24%

Retirement 0 0 0 0%

Deceased 0 0 0 0%

Terminations 4 0 4 19%

Promotion 0 0 0 0% As of October 30, 2015 there were 801 active (non-temporary) employees.

NOTE: The reporting now reflects a full calendar month.

Turnover Report

Division # of Separations* % Per Division Executive 0 0%

Business Enterprise & Safety 0 0%

Finance 0 0%

Operations 9 1%

Turnover Total 6 .7%

*Includes: Voluntary Resignations, Retirement, Terminations and Death Prepared by: Dara M. Chenevert, Director of Human Resources & Org. Development

Reviewed by: Michael A. Stephens, Chief Business Enterprise & Safety Officer



December 7, 2015

8-10

MONTHLY INFORMATION REPORT Capital Planning Department Activities County and Municipal Land Use Activities HART staff reviewed 10 City of Tampa and 19 Hillsborough County proposed projects during October 2015. Improved pedestrian access was recommended for all projects. HART recommended bus stop improvements for the proposed planned development at the northwest corner of Martin Luther King Jr. Boulevard and Armenia Avenue. The developer proposed to construct a six story building to combine medical office and bank uses.

Meetings The following section outlines the status of the meetings attended by staff in October 2015.

MPO Technical (TAC) and Citizen (CAC) Advisory Committees The following is a summary of items, impacting HART, presented at the Metropolitan Planning Organization (MPO) meetings of Technical Advisory Committee (TAC) and Citizens Advisory Commitee that were held in October 2015.

FDOT Tentative Work Program The Florida Department of Transportation (FDOT) has developed their annual budget for transportation projects, known as the Work Program. The Work Program covers the upcoming fiscal year as well as anticpated project funding for the four following years. The on-line public hearing process was held October 26-30, 2015. The plan includes prioritized funding for HART service and operations including First and Last Mile Access.

GoHillsborough Briefing Lucy Garsys (Hillsborough Assistant County Adminstrator) and Jean Duncan (City of Tampa Director of Transportation) presented the status on the GoHillsborough meetings and planned transporation improvements. CAC members concerns were how existing funds would fare without the proposed GoHillsborough initiative, using the local gas tax option to match federal funds, and if the projects on the 10-year list are adequate to meet future needs.

CAC Dialogue on TBX Initiative with Debbie Hunt, FDOT District 7 Debbie Hunt distributed a package of information on the Tampa Bay Express Lane Projects and gave an overview of the following eight projects that move from west to east of Pinellas County into Hillsborough County.

1. Gateway Express 2. I-275, Gateway Connection to Howard Franklin Bridge 3. Howard Franklin Bridge Replacement 4. I-275/ SR 60 Interchange Reconstruction 5. I-275 from Westshore Area to Downtown 6. I-4/I-275 Interchange 7. I-275, north of Interchange to Bearss Avenue 8. I-4, east of Interchange of Mango Road.


December 7, 2015

8-11

Ms. Hunt gave an update of ongoing urban charrettes, and community concerns including the concerns of the Tampa Heights community.

Prepared by: Jeanie Satchel, Director of Capital Planning and Development




December 7, 2015

8-12

MONTHLY INFORMATION REPORT Marketing Services Activities ~October 2015

Marketing/Advertising

• ABC Action News Digital Network Advertising package. October:

o Two HART digital advertisements online at abcactionnews.com and throughout the Google Ad Network. This was a change in order to lower the Cost Per Thousand (CPM) and the Cost Per Click (CPC).

o Exclusively sponsored native content article. An article sponsored, written and endorsed by ABC Action News (Tampa) and suggested by HART. October article topic was, public-private partnerships.

o Highlights of the campaign results included: During October, the CPM decreased to $8.56 from $12.53 the month prior, or - 32% During October the CPC decreased to $2.82 from $8.20 the month prior, or -67% The % Click Through Rate was 0.30% which is well above the current benchmark of

0.05%

Results (October) Creative

Focus Month Cost Impressions

(000) Cost Per

Thousand # of

Clicks Cost Per

Click

% Click Through

Rate Public-Private Partnerships

Oct. $5,750 671,600 $8.56 2,042 $2.82 0.30%

• Coast Bike Share Promotion: For the month of October, HART partnered with Coast Bike Share and the Tampa Downtown Partnership where a free month of Coast Bike Share was given for free with the purchase of a HART 31-Day Farecard at Marion Transit Center. The offer was handed out by HART Marion Transit Center personnel, and appeared on the HART website on the promotional carousel. Results TBD.


December 7, 2015

8-13

• In-Towner: On October 1, 2015, the former In-Town Trolley, rebranded as the In-Towner, implemented its fare elimination. Advertising activity included: flyers on the buses and in the community prior; announcements on the annunciator through Commuter-Advertising and website information appearing on the promotional carousel portion of the goHART.org website.

• Advertisement in USF Oracle o Homecoming issue, October 5

• Hispanic Heritage Month Partnership/Promotion During the month of October, HART donated space on five of its buses (outside queen sizes) to the Hillsborough County School System Hispanic Heritage Bookmark and Poster Contest, which was coordinated by the Hillsborough County Public Libraries. Five first place winners and five runner ups were posted on the sides of five buses. They will continue to stay on the buses until the space is sold to a paying advertiser.


December 7, 2015

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• Public-Private Partnership, HART-Megabus (Mango Park and Ride)

Advertising in this effort to provide weekend service and express service via Megabus at the Mango Park and Ride, consisted of the following elements:

o Tampa Tribune, Regional Editions (Brandon Courier, Northeast News and the Plant City Courier). 1/3 Page 4C (4Color) ads in each edition on October 7, 14 and 28.

o Bus Shelter Advertising. Panel in the Mango Park-n-Ride Shelter from October – December.

o Digital Advertising on WFLA.com and the LIN Digital Network based on zipcodes in and around the shelter as well as rider profiles

o Website creative on the goHART.org promotional carousel

Transit Advertising

• Direct Media (Bus Advertising): HART received a monthly payment of $38,583. Fifth, and last year of contract guarantee is $463,000 (May 2014 – April 2015), which is an increase of $23,000 over the prior year. After 6 months of the contract (October, 2015), Direct Media USA is over delivering advertising revenue by $138,440.

• Signal Outdoor (Shelter Advertising): Monthly Summary: HART received revenue of $10,350 for October (which was the fourth month of the annual contract year). This was an increase of $50 vs. the prior month. There are 414 shelters built; 828 panels in inventory; 810, or 97.83% panels sold.

• Commuter Advertising (premier provider of GPS based short form audio and text scroll advertising on transit vehicles): In September, the ninth month of the third annual contract term, (January – December 2015), a total of $30,093. in revenue was achieved for the period of January - October. Annual guaranteed payment to HART is $12,000.

Marketing Collateral and Graphic Support

Highlights of 22 projects completed in October included:

• HART Quarterly Diversity Newsletter creative support • ESMS Storm water Pollution Prevention Plan Poster creative support • Hispanic Heritage Bus Queen Wraps (4 total) creative support • HART Website Veterans Day Ad (300x250) • HART Veterans Day Patron and Operator Notices creative support • Wellness Reception Invitation creative support • 2015 Operator of the Year Poster creative support

Peer Social Media Snapshot


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Organization Facebook Likes

Change (%)

Twitter Followers

Change (%)

YouTube Videos

YouTube Views

Change Views (%)

HART 4800 +1.8 3428 +1.7% 104 50219 +1.3%

PSTA 8908 +0.2% 1885 +2.2% 86 57664 +2.4%

JTA 2318 +2.2% 1747 +1.6% 164 43378 +1.8%

LYNX 3131 +2.0% 2686 +2.7% 113 53655 +5.8%

TBARTA 1189 +0.7% 3839 +0.4% 9 3814 +2.4%

SCAT 535 +0.2% N/A N/A N/A N/A N/A

*JTA: Jacksonville Transit Authority; LYNX: Central Florida Regional Transportation Authority; PSTA: Pinellas Suncoast Transit Authority; TBARTA: Tampa Bay Area Regional Transit; SCAT: Sarasota County Area Transit Monthly goHART.org Metrics Highlights of monthly analytics show people are coming into the website on the maps and schedule pages as well as referred to the website by OneBusAway (HART had a digital campaign with the subject matter of OneBusAway during September). The most viewing devices were mobile (71%).

• Total Hits: 224,769. This is a 1% increase vs. last month/ • Average Time Spent on Website (minutes): 02:57. This is approximately the same as last

month. • Top Referral sites are: Indeed.com; Tampa.OneBusAway.org;

agency.governmentjobs.com; and, tampaairport.com • Top Viewing Device is mobile (71%)

Prepared by: Steve Rosenstock, Sr. Manager of Marketing Services

Reviewed by: Lena Petit, Director of Executive and Board Affairs



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MONTHLY INFORMATION REPORT EEO & Community Programs ~ October 2015 Summary of Community Engagement Activities

Satisfaction Survey: HART wants to know how we are doing with community outreach. We are asking activity participants to provide feedback based on interactions with us at community events and activities: http://www.surveygizmo.com/s3/2421063/HART-Community-Relations-Survey FY 2015 Disadvantaged Business Enterprise (DBE) Participation For FY 2015 (October 1, 2014 - September 30, 2015), HART awarded 12.3% of USDOT grant funds to DBE certified firms, exceeding the goal of 10.8%. The DBE Goal for FY 2016 is 10.8% and is set in accordance with 49 CFR Part 26. In FY 2016, HART will undergo the process of setting its DBE goal for FY 2017, FY 2018 and FY 2019.

DBE participation for the past 3 Fiscal Years:

All figures are for federal funds only

Prepared by: Marco Sandusky, Sr. Manager of EEO and Community Programs


Meetings26%

Outreach43%

Networking21%

Sponsorship10%

October 2015 Activities, by type

FY Goal Awarded Total $

Awarded Total $ to

DBEs

% of Dollars to

DBEs Awarded

Total Number

of All Awards

Total Number of DBE Awards

% of Awards to DBEs

Total $ Completed Total DBE $

% of Dollars to DBEs

Paid FY11 9.8% 16.5% $ 9,119,235 $ 1,508,285 16.5% 252 126 50.0% $ 10,518,615 $ 1,715,447 16.3% FY12 9.8% 13.9% $ 5,543,027 $ 767,803 13.9% 153 41 26.8% $ 7,954,766 $ 925,561 11.6% FY13 9.8% 5.6% $ 8,018,966 $ 452,024 5.6% 126 50 39.7% $ 10,141,029 $ 1,072,850 10.6% FY14 10.8% 43.1% $ 1,287,221 $ 555,144 43.1% 63 26 41.3% $ 1,097,018.00 $273,003 24.9% FY 15 10.8% 12.3% $ 2,613,775 $ 322,039 12.3% 48 21 43.8% $ 4,722,357.00 $581,731 12.3%

October 2015 Snapshot:

• 43 activities

• 8937 total activity participants (approximate)

• 17 new contacts (for further engagement/collaboration)

• 27 new registered vendors (18 small businesses; 2 DBEs)

• 4 satisfaction surveys received

FY 2015 DBE Awards

• Goal: 10.8% • Awarded: 12.3%

http://www.surveygizmo.com/s3/2421063/HART-Community-Relations-Survey


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MONTHLY INFORMATION REPORT Maintenance Activities ~ October 2015

Fleet Maintenance Fixed Route

Total Miles Preventative Maintenance Completed

Demand Work Orders Completed

796,949 128 516

Paratransit



139,095 28 84

Flex Service



27,392 3 9

Streetcar Maintenance Streetcar

Total Miles/Trips Preventative Maintenance Completed


Miles- 6,033.83 Trips- 2,234.75 14 18

Facility Maintenance

• Preventative Maintenance Tasks Completed – 82 • Demand Work Orders Completed – 235

Scheduled Projects

• Pump out grit chambers, trench drains and oil/water separators at the HART Operations Maintenance facility, including the Preventative Maintenance building.

• Complete the third party elevator inspections at the Marion Transit Center and the HART Administrative and Streetcar facility.

• Landscaping improvements for the University Area Transit Center.

Completed Projects


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• Crane Tech completed the annual crane and lift inspections at the HART Operations Maintenance facility, including the Preventative Maintenance building.

• Piper Fire completed the annual Fire Sprinkler inspection at the Marion Transit Center. • Tyco Integrated Security completed the annual Fire Alarm inspection at the Marion Transit

Center. • United Fire Protection completed the semi-annual Fire Suppression inspection for the

server room located at the HART Operations Maintenance facility, including the Preventative Maintenance building.

Passenger Amenities

• Preventative Maintenance Tasks Completed – 45 • Demand Work Orders Completed – 95

Scheduled Projects

• Maintenance cleaning for the astern retention pond located at the HART Operations Maintenance facility.

• Installation of a concrete slab for new smoking area near the Procurement Annex. • Installation of a new bike repair station at the bus stop at the intersection of 22nd Street and

131st Avenue in front of the church.

Completed Projects

• Bus shelter solar light program: light system checks completed for Route 1, 2 and 9. No issues were reported.

• Bus stop maintenance: 15 bus stops were repaired due to downed or damaged amenities. Four bus stops were removed/repaired with two bus stops adjusted and replaced with temporary portable signage. One new bus stop was installed after road construction. Replaced 14 Stop ID tags at various Routes.

• Shelter maintenance: Two Slimline side glass panels were replaced for Route 5 Stop ID 8580 and 10691. Repaired five perforated panels for the MetroRapid shelter system. Painted two Key West Style shelters at Stop ID 2178 for Route 45 and Stop ID 7770 for Route 37.

• Preventative maintenance shelter washing: 26 shelters and 19 MetroRapid shelters were pressure washed and cleaned.

• Benches/trash receptacles removed/installed: Installed nine new trash receptacles per patron requests. Repaired 15 trash receptacles and replaced 11 trash receptacles. Removed three trash receptacles due to stop deletions/location changes. Installed six new benches at shelters and repaired seven benches at various stops.

Prepared by: James Fetzer, Director of Maintenance




December 7, 2015

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MONTHLY INFORMATION REPORT Operations Activities ~ October 2015 Transportation

• Twelve HART Bus Operator Trainees began their 8-week Bus Operator training on October 26. HART has hired 54 Bus Operators from August 2015 to date.

• Completed the Transit Supervisor Assessment program. The objective of piloting this standardized test was to aid in establishing a standard curriculum for Transit Supervisors and Dispatchers.

HARTPlus

• The shift from the 30/30 to 30/10 pick-up window from September 2014 to September 2015 has shown improvement in scheduling trips for HARTPlus patrons. The revised procedures for assigning daily work for van operators along with strategic schedule templates, more effective group trips, continuous daily work assignments and rescheduling functionality in Trapeze, and the creation of more daily runs are all possible factors contributing to this positive statistical trend.

HART Operations Special Events

• HART Operations attended Cyclovia on October 25, 2015. This annual event to highlight the benefits of an alternate mode of transportation welcomed the HART In-Towner for display. HART Operator Donald Freiburger demonstrated the bike rack feature.

Customer Service/ Paratransit – ADA

• HART staff participated in the Family Abilities Information Rally (F.A.I.R.) on October 3, 2015. HART hosted a booth, distributed information, and answered questions to event attendees.

• First and Last Mile Pilot Project solicitation is underway with a December 4, 2015 closing date. A lot of interest has been generated throughout the country with this project. Scheduled to go to the HART FGA Committee in December and to the HART Board of Directors in January 2016 for final approvals with an expected start date of February 2016.

Service Development Highlights

• Staff continues negotiations with Florida Hospital – Wesley Chapel and Pasco County for a shared park and ride lot to serve HART routes 51X and New Tampa Flex (July 2016) and coordinate with PCPT Route 54. A park and ride is required by the Hospital by terms of the Hospital’s DRI (Development of Regional Impact). The next meeting is scheduled for early December.

• Staff is continuing discussions with Tampa Downtown Partnership on revamping the In-Towner service and coordinating with the Downtown Partnership FDOT grant. These grants are to begin in FY 2017.

• November average hits on OneBusAway were over 400,000 per day. Prepared by: Keith Sanders, Director of Transportation

Greg Brackin, Director of Operations Support-ADA Officer Steve Feigenbaum, Director of Service Development



CALENDAR OF UPCOMING ACTIONS REQUEST ID REQUEST Assigned Date Expected Date Extended Date

1 Coordination with Sunshine Line April 6, 2015 June 1, 2015 ongoing 2 Joint HART/PSTA Executive Committees meeting Per prior agreement August 31, 2015 January 2016 3

City of Tampa to share their health insurance/wellness program/dependent participation plans

June 15, 2015 By July 20, 2015 Complete

4 Staff to create an aggressive education plan for the legislative delegation for next year

February – May 2015 Starting July 2015 Ongoing

5 List of All Funding Secured by Holland & Knight July 20, 2015 August 3, 2015 Complete 6 Setting HART 2016 Top State and Legislative Priorities August 3, 2015 August 17, 2015 Complete 7 Approval of FY2016 Key Performance Indicators (KPIs) August 17, 2015 September14,

2015 Complete

8 Jurisdictional Analysis for the TDP and ½ Cent Sales Tax Plan September 2015 9 Teamsters Local 79 Ratification of Labor Contract Per contract September 2015 Under

Negotiation 10 ATU Local 1593 Ratification of Labor Contract Per contract September 2015 Under

Negotiation 11 High Speed Ferry Update September 28, 2015 November 2,

2015 Complete

12 Metro Rapid Corridors

September 28, 2015 November 2, 2015

Complete

13

Approval of HART TDP September 28, 2015 November 2, 2015

Complete

14 HART Board Committee structure December 2015 January 2016 15 Voice of the Customer January 2016 16

First mile/Last mile January 2016

17 Audit February 2016 18 Recognitions and Awards

30 + Lyndon Dallas February 2016

19 Recognitions and Awards recognition of 2015 Jul, Aug, Sep

quarterly February 2016

9-1

regular board of directors meeting monday, …...

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