regular guy/gal · 2019. 1. 23. · 9 ©brandonian p/l all concepts presented remain copyright of...
TRANSCRIPT
Archetype Profile Your Brand Archetype
Insights.
brandonian.com
REGULAR GUY/GAL
2
Copyright Statement
© Copyright Brandonian Pty Ltd – All IP, ideas,
concepts and supporting materials are the property
of Brandonian Pty Ltd.
CONTENTS
The Methodology How we define your future brand .................3
Meet all the Archetypes ..................................4
How Archetypal Theory is applied ...............4
Meet Your Archetype The Regular Guy/Gal ........................................5
Motivational Theory ..........................................8
Using Your Archetype Within business ................................................10
The Regular Guy/Gal Trap Not being taken seriously ............................. 12
Regular Guy/Gal Customers What are the characteristics? ....................... 13
Awakening Your Archetype How to present a Regular Guy/Gal brand? 14
What’s Next? Tell the world ..................................................... 15
Get some help .................................................. 15
This is your Bradonian Archetype Profile insights document. This report captures the essence of your own archetype and is a valuable resource for building or strengthening your brand.
The values and behaviours aligned with your archetype should provide a set of guidelines for your organisation’s activity.
Once your brand has been aligned to an archetype you can use it to confidently navigate your future marketing and business direction.
Always ask:
“Are the plans that we are making aligned with our Archetype?”
From here you can flesh out your brand strategy further to include all your future business and marketing activities.
©Brandonian P/L | All concepts presented remain copyright of Brandonian
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UNDERSTANDING OUR METHODOLOGYYour brand’s future direction is based on a bespoke position
mapping methodology.
HOW WE DEFINE YOUR FUTURE BRAND
We believe marketing is a method and consumer buying behaviour is a science. We developed our Brandonian system to combine the two to make marketing a methodology that we term neuro-marketing.
Brandonian’s branding methodology is based on Swiss
psychiatrist Carl Jung’s theory of ‘archetypes’ or brand
characters. Jung’s research concluded that everyone shares
an innate understanding of what certain characters are and
represent. Therefore, archetypes allow us to define the ‘soul’
or essence of your brand and to express it with universal
feelings and instincts we all share and can relate to.
When we start telling your brand story using the language of your
aligned archetype people will easily connect with your brand.
They get you. They know what you stand for. It feels right!
Most importantly, a great connection with your customer or
stakeholder becomes a SIGNIFICANT POINT OF DIFFERENCE
in the market.
A powerful, aligned Brandonian brand no longer has to rely on
differentiating on price, features or benefits.
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MEET ALL THE ARCHETYPES
HOW ARCHETYPAL THEORY IS APPLIED
The online quiz you have just completed prompted you to carefully consider your brand’s true
motivation (‘what it is you are REALLY selling’); and what your customer’s emotional response should
be when experiencing your brand.
At Brandonian, we contend that this ‘true motivation’ (the ‘Why?’) creates
a more powerful connection with customers and stakeholders than simply
experiencing the product or service.
Simon Sinek said it best when he said,
‘People don’t buy what you do, they buy why you do it’.
Your brand’s emotional connection with your customers is defined by your archetype. You can
tell your brand story from your business’s perspective as to why you have created what you
have. Or, you can tell your brand story from a customer’s perspective telling why they need, or
what they can expect from using your product or services.
This document provides assistance for you, your team, and any future employees to
understand your archetype. When your archetype is understood it will help you appeal to the
right customers, and communicate your ‘why’ more effectively.
Your business will be seen and heard and stand apart in crowded marketplace.
THE EXPLORERYour Future Brand promises new experiences and challenges us to
give them a go. By trying them, we create the possibility to learn a little
more about ourselves.
THE REGULAR GUY/GAL
Down-to-earth, unpretentious, approachable, dependable,
supportive and friendly.
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REGULAR GUY/GALThe Regular Guy/Gal is down to earth, friendly, supportive
and simply desires connections with others.
“All men and women are created equal”
Wish Connection with others
Focus To belong, fi t in
Fear Standing out, seeming to put on airs and being exiled or rejected as a result
Strategy Develop ordinary solid virtues, the common touch, blend in
Trap Give up self to blend in, in exchange for a superfi cial connection
Purpose Realism, empathy, support, strength of character
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7
MEMBER | ADVOCATE | CITIZEN
THE REGULAR GUY/GALThe Regular Guy/Gal demonstrates the virtues of simply being an ordinary person, just like others; they are unselfi sh, faithful, supportive and friendly.
The underlying value is that everyone matters, just as they are. The philosophy is that the good things in life belong to everyone as a right.
The Regular Guy/Gal brands give people a sense of belonging, a chance to be part of a group, where there is friendship and care.
The Regular Guy/Gal Business:The Regular Guy/Gal archetype frequently has a sense of group identity. They represent the universal and often unpretentious experience of being ‘human’ — the highs, the lows, the bitter and sweet. This archetype believes in the values of the importance of being grounded, unselfi sh and approachable.
The Regular Guy/Gal Culture:There is an understanding of ‘what you see is what you get’. The work environment is casual but with a dedicated approach to the work. Regular Guy/Gal cultures have an understated, non threatening goal to be helpful to all.
Examples of the Regular Guy/Gal Brand:The Regular Guy/Gal is the fundamental archetype of democracy and is evident in country-western music, folk music, neighbourhood festivals, labor unions and situation comedies about the foibles of everyday people, like Roseanne, Cheers or Malcolm in the Middle.
Regular Guy/Gal movies: The Full Monty, Local Hero.
Regular Guy/Gal brands: VISA, Nivea, Ebay, Ikea, Avis, Craigslist.
The Regular Guy/Gal archetype provides a good identity for brands:• Whose use helps people belong or feel that they belong• Whose function is something used commonly in everyday life• With pricing that is moderate to low (or that is an upscale version of a product
that would ordinarily be inexpensive)• Produced or sold by a company with an unpetentious organisational culture• That want to di� erentiate themselves in a positive way from a higher priced or
more elitist brand
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DISCOVERING BRANDS
DISCOVERING BRANDS
Discover your brand at brandonian.com@mybrandonian [email protected]
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We spoke about the fact that people don’t buy
what you do, they buy why you do it (Simon Sinek).
Understanding what REALLY motivates your target
market (as individuals or as a collective) at a deeper
or a sub-conscious level is the heart of Motivational
Theory. Discovering and leveraging these sub-
conscious drivers and triggers creates a distinct and
memorable brand, and a clearly defined position in
your market in the eyes of your customer.
At its core, motivation is a theoretical construct
used to explain behaviour. It represents the reasons
for people’s actions, wants and needs. Motivation can
also be defined as one’s direction to behaviour, or
what causes a person to want to repeat a behaviour
and vice versa.
Motivational Theory comprises of four major opposite
themes as drivers which create tension in our
collective unconscious:
1. Belonging
2. Independence
3. Stability
4. Mastery
It is important to remember that consumer motivation
is comprised of both rational and emotional drivers.
Rational drivers can be summarised as the benefits
constructed from the 4 Marketing P’s (Product,
Price, Place and Promotion). Much of your sales and
marketing activity will be conducted in this space
but it is equally as important to overlay with the
motivational drivers.
MOTIVATIONAL THEORY
S
M
B I
Stability
Ind
ep
en
de
nce
Mastery
Be
lon
gin
g
These are the primary tensionsfaced regularly in a person’s thinking
Life requires constantnegotiation along these poles
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The Regular Guy/Gal is quite literally, one of us.
The Regular Guy/Gal archetype requires no
introduction! You all know the Regular Guy/Gal - they
are the guy or girl next door. They seem familiar to you
because they are! They are, quite literally, one of us.
Core characteristics of the Regular Guy/Gal are their
dependability (they are always there for you) and
utility - the support that they provide is unconditional
and their determination to provide this is unwavering.
Providing this support is done with a complete lack of
pretence or guile. The Regular Guy/Gal is accepting of
anyone at face value, accommodating and supportive.
Underpinning this support is, however, a steely
determination that espouses, “If they can do it, I can
do it too!”
Our culture is full of famous Regular Guys/Gals.
Sancho Panza was the long-suffering squire for Don
Quixote, Batman had Robin to make up the ‘Dynamic
Duo’, Frodo Baggins would have been toast in ‘The
Lord of the Rings’ without the earnest practical and
emotional support of his faithful gardener Samwise
Gamgee, and Dr Watson is the thankless foil for the
deductive genius of Sherlock Holmes.
The Regular Guy/Gal strives to make things fair.
The energy invested in helping (often behind the
scenes) is to correct a perceived imbalance. They
are motivated to serve ‘the greater good’ and value
honesty, practicality and hard work. The Regular Guy/
Gal’s motivations aren’t driven by fame or wealth but
take satisfaction in contributing to something they
consider worthwhile.
Regular Guy/Gal brands are accessible and
unpretentious. They are built on the premise of
contributing to a collective improvement or providing
understanding, comfort and practical value.
The Regular Guy/Gal brands thrive on creating
a connection or familiarity/intimacy with their
customers. They do this by focusing on (and elevating
the significance of) the ordinary and the every-day.
MEET YOUR ARCHETYPE
Member Advocate Citizen
Relating the Regular Guy/Gal archetype to the rest of the world
Member – The ‘companion’ is the indispensable fellow traveller on life’s journey. It would be unthinkable to
undertake this journey without them. Levi’s and their classic 501 denim jeans have been the default go-to clothing
brand for generations. Their no-nonsense and dependable approach to enduring value-for-money quality has
transcended the vagaries of fashion. Levi’s blue jeans is an instinctive clothing choice for casual everyday wear
for today’s youth and young-at-heart. Everyone has, at some stage, had a pair in their wardrobe! Levi’s have been
worn by rock stars, US Presidents and incarcerated jail inmates (and everyone in-between). Multiple cut and sizing
options mean that Levi’s have jeans for every body and anybody!
Advocate – The ‘sidekick’ acts as a foil that helps you in many practical ways but, most importantly, makes you
look good! Uber has become the essential ‘wingman’ for no-nonsense getting around. It is entirely accessible,
non-judgemental and reliable.
Citizen – The ‘supporter’ is a reliable, tireless and thankless worker that works for the ‘greater good’ for ‘anybody’.
Often this work is carried out behind the scenes. No acclaim or reward is expected. The Volkswagen name
translates literally as ‘the people’s car’. Volkswagen’s central purpose is to provide reliable, affordable (and
possibly ‘unremarkable’) vehicles for the broader population.
USING YOUR ARCHETYPE WITHIN YOUR BUSINESS
The key to a successful Regular Guy/Gal brand is about making your customer feel
comfortable and supported. For your customer, choosing a Regular Guy/Gal brand should be
almost instinctive or automatic – a decision that is ‘felt’ rather than ‘thought’.
The feeling of ‘Intimacy’ is critical. Customers must feel as if they are on a first name basis
with you. In the case of many Regular Guy/Gal brands, the brands are engaged with
when customers are feeling most vulnerable. What do you reach for when you need some
comfort? Once this ‘brand intimacy’ occurs, on-going loyalty is assured!
What does the Regular Guy/Gal stand for?
The Regular Guy/Gal stands for you - and stands by you. They are completely selfless (no
ego) but seek meaning and fulfilment by actively seeking connection with others – often
in a supporting role.
This support can manifest itself overtly by supplementing or enhancing the actions of
another, more dominant party. The support can also be subtle working comfortably
either behind the scenes or as a member of a crowd or a ‘silent majority’.
What is the ideal world for your brand to operate in?
The Regular Guy/Gal is looking to follow and to support. They are, in essence, the ideal
assistant. They like routine but are quite able to take all sorts of upheaval and change in
their sphere as long as their principle relationship remains intact. The Regular Guy/Gal
can’t command but will happily and faithfully follow orders!
The Regular Guy/Gal will work diligently for a customer for as long instructed (and things
remain fair!)
How to stay motivated, disciplined and focused?
As genuine ‘association’ and ‘connection’ are the key drivers for the Regular Guy/Gal
maintaining the health of these relationships are of paramount importance to this brand’s
on-going health.
The Regular Guy/Gal is motivated by either a positive commitment to another, a sense
of affinity or shared experience or values, or a sense of righteous indignation when
affronted by something perceived to be unfair.
Regular Guys/Gals live vicariously through their connections. They have very little
resilience or motivation on their own. On-going motivation for the Regular Guy/Gal
needs to come in the form of feedback or direction from their ‘connection’, or through
their broader ‘community’ of regular guys/gals.
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REGULAR GUY/GAL TRAP
Selflessness and fairness
Each archetype has a shadow dimension to their character (a dark side). Awareness of this
side of your archetype will allow you to mitigate for its potential exposure to your team or
customers.
1. Lack of Individual Identity – The Regular Guy/Gal seeks to connect and commune with
others. Once this connection is established they are often very content to avoid the
limelight and operate either in the shadows of the more dominant, or identify with the
collective or crowd. This can result in the Regular Guy/Gal’s own identity becoming less
and less distinct to the point of invisibility.
2. Isolation or Rejection – The worst place for a Regular Guy/Gal is their own company. The
Regular Guy/Gal psyche is so oriented towards associating with others that rejection – or
even isolation – is almost impossible to bear. The Regular Guy/Gal needs to feel wanted,
useful and affiliated.
3. Fairness – The Regular Guy/Gal is sensitive to the injustice or unfairness subjected to those
it is connected to. Although such circumstances are unlikely to provoke a confrontation,
the Regular Guy/Gal will work in the background to resolve the situation. This can lead
to issues in business where incompatible or non-aligned values could result in a non-
committed team member or – at worst – a passive aggressive saboteur!
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REGULAR GUY/GAL CUSTOMERS
What are the characteristics of Regular Guy/Gal ‘type’ customers?
The good news for Regular Guy/Gal brands is that there are lots of Regular Guy/Gal
customers! These customers are looking for well-established value from proven sources. They
take comfort in brands that feel comfortable and familiar and have little appetite for the risk
associated with new concepts or brands.
They are not really interested in new or exciting ‘benefits’ especially for traditional categories
that are driven by comfort, trust and familiarity (comfort food, basic retail essentials, familiar
clothing, basic beers and alcohol). These customers will often select generic label groceries
when the benefit of premium priced branded items is not apparent.
If the brand exudes values like plain speaking, authenticity and tradition and links to
homespun family values then the Regular Guy/Gal customer is likely to engage. There are two
types of customer mindsets for you to consider:
• Lemmings – These customers are influenced by the decisions of those around them. They
will not make up their own mind and will ‘follow the crowd’ or their neighbour..
• Familiars – These value customers seek comfort in what is traditional, established and
familiar.
“Your goal is not to do business with everyone that wants what you have. Your goal is to do business with
people who believe what you believe.” – Simon Sinek
Lemmings
The need to belong results in a reduced
desire to make decisions for themselves. As
their perception of ‘self’ is eroded by their
commitment to a broader identity so is their
independence when confronted by choice. This
group is influenced not just by their immediate
influencers but by reviews or opinions of people
‘like them’, or others that they like or aspire
to connect with (celebrity endorsements are
particularly potent).
Familiars
This group seeks value not from the decisions
made by others but by decisions made before.
Familiars routinely select brand, products that
they have had before. When seeking comfort
or support they do not want to be confronted
by something new. They don’t want to be
challenged by a new experience or benefit –
even if it is compelling! Familiars seek easy to
understand value. They will quickly dismiss
‘added value benefits’ as frivolous if they
perceive it has deviated too far from its
original essence.
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AWAKEN YOUR ARCHETYPE
How do you present a Regular Guy/Gal Brand?
Encourage fun and create the space for innovative thinking to take place.
Presenting a Regular Guy/Gal brand to your market is an exercise in restraint. The Regular Guy/Gal brand is about
fostering a sense of comfort in your audience’s psyche.
Your target market looks to your brand to provide on-going stability and assurances of enduring values in their
lives. They like their routine and are rattled by change. Any changes that are made to the way that you project your
brand must be implemented gradually.
All messaging – visual or verbal – needs to be designed to constantly restate your brand’s commitment to
traditional values, and to reassure your customers of your alignment to their community.
Most Regular Guy/Gal brands have a story that documents a history of adherence to traditional values and
community connection. This ‘brand narrative’ should become the dominant theme in your brand’s positioning and
market communications going forward. All customer touchpoints should reflect this heritage.
The best source of content for this brand narrative is often your own staff and management. A good tactic to
engage your staff is to collect these true stories from them to create rich, honest brand narrative.
The customer experience should be warm, honest, and down-to-earth informal. This should leave your customers
with the impression that they have been doing business with a friend or neighbour, and that there is an enduring
relationship in place.
The core Regular Guy/Gal brand value is ‘genuineness’. The marketing and communications produced for your
brand needs to be steeped in ‘the real’. Where possible, images should be actual photographs of your staff,
products and services – not ‘talent’ models or stock imagery.
Messaging needs to be frank and written ‘in the language’ of your audience so that they are not rejected or ignored.
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WHAT’S NEXT?
1. Digest the information.
Read through this document and take the time to digest the information. We want you to understand and think
about all the content within this document. If you are unclear as to how you would use this information in your
business, then we are here to help.
2. Create a brand update and marketing plan.
Review your next actions, create a plan to implement your Brand Archetype Profile Insights.
3. Do you want help to expand and fully implement your Brand Archetype?
Brandonian’s expert Strategists can workshop your brand with you in greater depth. We will work with you to fully
realise the potential of your new brand by articulating your purpose. By creating a unique message and language
to express your Brand Archetype, you can’t be replicated.
GET SOME HELP
If you are having trouble understanding or awakening your archetype, Brandonian can help. Our Online Test and
this Archetypes Insights document has been designed to get you started and give you something you can work
with to stand out and be heard in the crowd at price everyone can afford.
It is important to note that the process to determine the archetype most suited to your business is a four hour
workshop with your key stakeholders present. We can only partially replicate that through an online quiz.
While any archetype can be used to create a language to consistently communicate with the world, this online quiz
may not have arrived at the archetype best suited to your business. We would recommend further discussions with
one of our strategists.
Our whole purpose and reason for being is to help small business be seen and be heard. We created this test and
archetype system because we kept seeing so many businesses just like yours, with good people in them and a
great product or service, but no one knew about them. We wanted to offer what big businesses with deep pockets
pay big dollars for to give smaller businesses the same competitive advantage.
So if you are having trouble using what you have just discovered, but can see how this thinking can really help your
business to be seen and heard and ultimately grow, we are here to help.
We can help you in many ways, from creating you a set of branded graphics and brand statements to setting up a
number of different templates that you can use straight away and build off.
We can define for you a tagline and a why statement or write some website copy with brand language capturing
your point of difference.
Just get in touch and we can chat about what will help you the most.
To inquire into how to successfully implement your new
Brand Archetype Profile Insights, please schedule a call
with an expert Brand Strategist at calendly.com/brandonian.
brandonian.com