What we doRegus is the world’s largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread across almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it’s from home, on the road or from an office.

Where we do itRegus is a global organisation with more than 1500 business centres across some 600 cities. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and our shares are listed on the London Stock Exchange.

Who we do it forMore than a million customers including half of the Fortune 500, as well as hundreds of thousands of start-ups, small and medium sized companies across every sector.

Regus at a glanceOur 2012 numbers

£1.24bn turnover

£175.3minvested in growth

1.35m customers up 37%

7.5pearnings per share

10%increase in dividend (to 3.2p)

£90.2m operating profit

£120.0mnet cash position

243 new locations

3.1bnworkers in the world

12.8bnhours wasted by commuters in the US each year

1.3bnmobile workers

66%of workers would consider a pay cut for more flexible work conditions

72%of workers say flexible working makes them more productive

90%potential cost saving from flexible vs fixed work

Our market

Flexible WorkingCan your company compete without it?

EXECUTIVE OFFICE OF THE PRESIDENTCOUNCIL OF ECONOMIC ADVISERS

WORK-LIFE BALANCE AND THE ECONOMICS OF WORKPLACE FLEXIBILITY

MARCH 2010

In May 2011, Microsoft commissioned a study, conducted by market research firm Vanson Bourne,

which explored attitudes towards flexible working among 1,500 full-time or part-time employees in

office-based roles in 15 European countries: Austria, Belgium, Denmark, Finland, France, Germany,

Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the UK.

Attitudes Towards Flexible Working

A study by Microsoft and Vanson Bourne

Summary Research Report

Why customers choose Regus

“We needed instant availability on flexible terms, a prestigious location and high quality offices that were in keeping with our own quality image. We looked at a number of buildings and providers, but nothing came close to Regus.”

Bernard Carey, Director, BMW

“ The best available evidence suggeststhat encouraging more firms toconsider adopting flexible practicescan potentially boost productivity,improve morale, and benefit the U.S.economy…it is critical for the 21stcentury U.S. workplace to be organised for the 21st century workforce.”

USA: Executive office of the President, Council of Economic Advisers – work-life balance and the economics of workplace flexibility

“We chose Regus because the range of services allows us to concentrate on business and growth.”

Matthias Wilberg, Commercial Director, Heinz Switzerland

“ Flexible working both meets the needs of employees and improves companies’ capacity to serve customers…and,in doing so, it secures competitive advantage.”

BT: Flexible working – can your company compete without it?

“Simple, cost effective and does not require a long term commitment. Regus makes setting up in a new country risk and hassle free.”

Wolfgang Gollub, Senior Manager, administration – general affairs Toshiba Europe GmbH

“ There are strong indications thatemployers can improve the productivity of their employees by allowing them to work flexibly.”

Microsoft: Attitudes toflexible working

“The great benefit of being with Regus is it’s so easy to expand. Every day they evolve their service as they learn more about how we do things differently at Google.”

Dr Paul Barreto, Country Manager, Google Portugal

“The Regus solution allows us to enter new markets quickly without taking on the costs and risk of establishing our own infrastructure. It also makes our real estate operation more efficient, since we only have to deal with one company to get set up…”

Fred Franz, Senior Director of Worldwide Real Estate and Facilities, Polycom, Inc.

Grow mature revenues and margin Achieved primarily through addition of new centres, but also through incremental new revenue sources. Lower relative overheads, improves margins.

Expand our network Into new markets; both in-country and new countries, only growing in existing locations where we have excessive demand.

Accelerate product and service innovation Constantly innovate, responding to, as well as anticipating, customer needs. Our approach to new product development is referred to as ‘Only at Regus’.

Maximise the strengths of our brand and network Growth of the network drives awareness and interaction. Continued investment in focused, targeted local marketing to attract new customers.

Strengthen management Make sure we have the right people in the right places; empowering local management and delegating decision making.

Control overheads Achieved through operational excellence, scale and innovation.

Our strategy

Our products and services A typical Regus Business Centre

600 Cities

99 Countries

7,100 Employees

1.35m Customers

1,500 Locations

A global company

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Serviced Offices are highly adaptable and fully equipped to be able to move in today and start working.

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Coworking is encouraged by open plan space at a low cost for businesses which are starting to grow.

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Collaboration spaces for teams of all sizes to meet and collaborate.

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Meeting Rooms provide the very best in flexible meeting space bookable by the day, half day or even the hour.

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Business Lounges are convenient work-ready environments providing peace, support and dedicated resources.

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Video Communication state of the art studios, enabling face-to-face meetings without the usual travel expense and downtime.

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Think Pods are designed to be used for any length of time from one hour to a day, providing privacy in the shared space of our business lounges.

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Workplace Recovery is a variety of fixed and virtual spaces to help organisations of any size resume operations following a workplace disaster.

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Virtual Office provides an impressive business address and phone number anywhere in the world.

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Day Offices offer quiet private space for a few hours or a full day with all the Regus services.

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Branch Offices with business support, local knowledge and a customer base are an ideal way to expand into new markets.

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To find out more please visit www.regus.co.uk

Americas EMEA UK APAC

Revenue (m) £533.9 £301.2 £195.9 £211.8

Centres 689 338 150 234

Employees 2,701 1,668 881 991