release brochure sme 2010

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SAP’S ReleASe StRAtegy foR SmAll

BuSineSSeS And midSize ComPAnieS

– StatuS: February 2010 –

For SAP Customers and Partners



Content

Introduction 4

1. SAP Solutions for Small Businesses and MidsizeCompanies 51.1. SaP bsinss On 61.2. SaP bsinss bDsign 7

1.3. SaP bsinss all-in-On Solions 81.3.1. SaP bs Pcics Pckgs 91.4. Poil o SaP Solions 101.5. SaP bsinssOjcs Oings 111.5.1. SaP bsinssOjcs edg Solions 111.5.2. Xclsis 111.5.3. Csl rpos 121.5.4. Csl rpos Sv 121.5.5. SaP bsinssOjcs Inciv anlsis,

dskop diion 121.5.6. SaP bsinssOjcs accss Conol,

vsion o midsiz compnis 13

1.5.7. SaP bsinssOjcs Glol tdSvics, vsion o midsiz compnis 13

2. SAP Release and Maintenance Strategy 142.1. SaP bsinss On 142.1.1. avilili 142.1.2. Shipmn 162.1.3. Minnnc 162.1.4. upgd 17

2.1.5. Ingion 172.2. SaP bsinss bDsign 182.2.1. avilili 182.2.2. Fncionl exnsions nd Minnnc 182.2.3. Ingion 182.3. SaP bsinss all-in-On 192.3.1. avilili 192.3.2. Shipmn 192.3.3. Minnnc 202.3.4. upgd 202.3.5. Ingion 202.4. SaP bsinssOjcs Oings 20

2.4.1. avilili 202.4.2. Shipmn 222.4.3. Minnnc 222.4.4. upgd 222.5. Podc avilili Mix 22

Glossary 23

Disclaimer

this docmn lcs h ss o SaP’s lsplnning o smll sinsss nd midsiz compnis

s o Jn 2010. I conins onl inndd sgis,dvlopmns, nd/o ncionliis o SaP® solions,pplicions, nd chnologis nd is no inndd o inding pon SaP o n picl cos o sinss,podc sg, nd/o dvlopmn; is conn issjc o chng wiho noic.

this docmn is no sjc o o licns gmno n oh svic o sscipion gmn wih SaP.

SaP ssms no sponsiili o os o omissionsin his docmn. SaP dos no wn h ccc

o complnss o h inomion, x, gphics, links,o oh ims conind wihin his mil. this doc-mn is povidd wiho wn o n kind, ihxpss o implid, inclding, no limid o, h im-plid wnis o mchnili, inss o piclppos, o noniningmn.

SaP shll hv no liili o dmgs o n kind, inclding wiho limiion dic, spcil, indic, o consqnil

dmgs h m sl om h s o hs mils.this limiion shll no ppl in css o inn o gossnglignc. th so liili o psonl inj nddciv podcs is no cd. SaP hs no conolov h inomion h o m ccss hogh hs o ho links conind in hs mils nd dosno ndos o s o hid-p W pgs no povidn wn whsov ling o hid-p W pgs.

all owd-looking smns sjc o vios isksnd ncinis h cold cs cl sls o dimill om xpcions. rds ciond no o

plc nd linc on hs owd-looking smns, which spk onl s o h plicion d, nd hshold no lid pon in mking pchsing dcisions.



this ls sg docmn ocss on h podcpoolio o smll sinsss nd midsiz compnis ndh cosponding ls nd minnnc sg. I ws win o giv SaP csoms – spcill It mngs –nd SaP slspopl, conslns, nd pns chniclovviw o h SaP podc oings o smll sinsss

nd midsiz compnis.

Fo n ovviw o h SaP ls sg o lg n-piss, pls o SaP’s rls Sttgy fo Lg entpiss , vill hogh h SaP Svic Mkplcxn www.svic.sp.com/lssg.1

intRoduCtion

1. Log-in o SaP Svic Mkplc is qid. I o do no hv s ID nd psswod, o cn ind o how o g on in “h FaQ scion”link on www.svic.sp.com.

4 SAP’s Release Strategy for Small Businesses and Midsize Companies

http://www.service.sap.com/releasestrategy

http://www.service.sap.com/

http://www.service.sap.com/




Smll sinsss nd midsiz compnis psing gowho sinss impovmns ind h h ph o sccsson ss wih hving ccss o h igh inomion h igh im. this inomion hlps hm compiiv,ild nd psv clos lionships wih csoms ndspplis, smlin sinss pocsss, nd opimiz csh

lows. b whil hi ojcivs simil, h sgish hs compnis ollow v dmicll – d oimpon cos lik hi siz, gogph, mk, ndond’s lis.

SaP os poolio o solions dsignd spciicll om h spcil nds o smll sinsss nd midsizcompnis. ths solions hlp hm gin ccss o high inomion nd ind ws o div gowh. bcsSaP cognizs h on siz dos no i ll, w povidspcil solions nd ls sg o m h ndso od ng o smll sinsss nd midsiz compnis.

Solions o smll sinsss incld h ollowing:• th SAP® Business One pplicion is dsignd spcill

o small businesses. I is singl, ingd soliono mnging h ni sinss coss inncils, sls,csom lionships, pchsing, invno, nlics,nd opions. Wih ddicd ocs on s o s,lxiili, odili, nd pid implmnion, SaPbsinss On s is h nds o smll sinsssh hv ogown hi cconing-onl ssms ndnd o plc hi mlipl, disp pplicions wihn ingd, on-pmis o pn-hosd solion. a h sm im, SaP bsinss On os n ingion

plom o ssidi ingion o componns o SaPbsinss Si pplicions s wll s o coodind ndcolloiv nwoks.

Midsize companies c simil chllngs on di-n scl. as h gow, hs compnis ms dl wihincsing sinss complxi whil coping wih si com-piion csd glol mks nd consolidion hcs lg, mo powl compios. In ddiion, hms ind ws o compl wih shiing gionl, nionl, ndinnionl glions h impc vhing om hmn

socs (Hr) nd innc o mncing. th nd oom oin civiis o smlin sinss pocsssin od o chiv mximm podcivi nd dp dilo chnging nds.

Solions o midsiz compnis incld h ollowing:

• th SAP Business ByDesign™ solion is n dpl,on-dmnd sinss solion wih od sppo ocoss-inds pocsss. bcs sinss ss cnconig SaP bsinss bDsign wiho ling onxpnsiv It socs, h pplicion sppos pidchngs nd gowh whil poviding pdicl coso ownship. SaP bsinss bDsign is idll sid omidsiz compnis qiing n pplicion h cn hndlincsing ognizionl complxi whil dping ochnging sinss qimns.

• th SAP Business All-in-One solion is comphnsivnd lxil sinss mngmn solion wih il-in

sppo o inds s pcics. I s is h ndso midsiz compnis looking o comphnsiv, in-gd inds solion o pow hi sinss.

bsids hs sinss mngmn solions, SaP dlivssolions h giv smll sinsss nd midsiz compnisinsigh ino hi sinss pocsss nd opions o closh gp wn sg nd xcion.

th SaP bsinssOjcs™ poolio povids complsolutions for business intelligence (BI); enterprise per-formance management (EPM); and governance, risk,and compliance (GRC) – spciicll pckgd nd picd

o smll sinsss nd midsiz compnis. ths comphnsiv, vsil, nd povn solions h ddssn bI, ePM, o GrC ncionli qid smll si-nsss nd midsiz compnis. Fo bI his ngs omopionl poing o lxil d hoc q nd nlsiso dshods nd d vislizion; i lso inclds hinomion mngmn s o d qli mngmnnd d ingion. Pomnc mngmn solionspovid plnning nd consolidion nd sg mng-mn, whil h GrC solions povid midmk vsionso ccss conol nd glol d svics.

1. SAP SolutionS foR SmAll BuSineSSeS

And midSize ComPAnieS

5SAP's Release Strategy for Small Businesses and Midsize Companies



1.1. SAP Business One

SaP bsinss On povids singl, ingd solion omnging h ni sinss, inclding sppo o inncils,sls, csom lionships, pchsing, invno, nlics,nd opions. I is n s-o-s, lxil, nd highl

odl pplicion o smll sinsss wih odinnionl vilili. SaP bsinss On povids qickconigion ncionliis nd comphnsiv so l csom gowh nd pn poiili. Wih mohn 550 inds-spciic solions nd ncionl dd-onsvill od, SaP bsinss On cn sil ilodnd xndd o m spciic sinss pocsss ndchnging nds.

SaP bsinss On cn lso sil conncd wih ohpplicions coss h ni sinss nwok – o xmpl,hdqs, ssidiis, ding pns, nd disios.

Ingion scnios nd ddicd ingion m- wok vill o qickl nd odl ing SaPbsinss On wih oh pplicions.

SaP solions o smll sinsss incld h ollowing:• SAP Business One is dvlopd SaP nd sold,

implmnd, nd sppod xpincd loclchnnl pns.

• SAP Business One integration for the SAP NetWeaver® technology platform ddsss h gowing nd o in-ging divs nvionmns coss sinss nwoks.th SaP bsinss On ingion o SaP NWvos pconigd ingion conn sd on h

mos common ingion scnios, which dcs him nd cos o ingion nd ongoing It sppo.I is simpl nogh o n nd implmn wiho qiingmjo chnicl skills. SaP bsinss On ingion oSaP NWv is lso conigl nd xndl, sopns cn sil dvlop ingion solions sdon h pconigd conn o csomiz o dvlopnw ingion solions vi il-in gidd sps o mcsoms’ niq nds. K s o SaP bsinssOn ingion o SaP NWv :– Snddizd nd omd opions coss h

sinss nwok

– Fll nspnc nd l-im insigh– Ingion o lgc ssms s wll s hid-p

ssms– rpid implmnion wih ich nd povn scnios– Sppo o sinss-o-sinss pocsss– enlmn o SaP bsinss On o o is d

s sow s svic (SS) o oh consms(o xmpl, iPhon o hin clins)

– enlmn o SaP bsinss On o consm nkind o xnl d (o xmpl, om W svics,ils, o dss)

– Sppo o h gdl xnlizion o SaPbsinss On clin ncionli o h sv sid

• th SAP Business One Software Development Kit (SaPbsinss On SDK) llows xnl pplicions o siling wih SaP bsinss On nd nls csomso dd csom ncionli o xnd h co ppliciono i hi niq nds. I povids inc oings

nd sppos mssg-sd ingion wih SaPbsinss On. SaP bsinss On SDK is incldd wih SaP bsinss On lss.• SAP Business One add-ons dvlopd ih SaP

o sow solion pns o m con-spciicqimns o o s o complmn h concionli o SaP bsinss On nd picll sold ndimplmnd xpincd locl chnnl pns o hsow solions pns. Pn solions cn ih inslld on pmis o n in hosd nvionmns, wih h diionl ppl licns modl incsinglcomplmnd sscipion-sd licns modl.– SAP Business One industry solutions h sl

o xnsiv colloion wn SaP nd sowsolion pns who joinl din h podc oing,dvlop docmnion, c go-o-mk sg,nd dvlop sppo pocss. th povn, sd,nd pconigd pckgd solions h nl pidnd icin implmnion. a slc w indssolions h m ddiionl qliicion cii nild o c h “enld SaP bsinss On”logo. SaP gns his dsignion o pn solionsh m igoos qli nd ingion sndds,poviding n nhncd lvl o conidnc o csoms.




– th Advantage Solution recognition program o SaPbsinss On is h hoizonl conp o h vicl“enld SaP bsinss On” logo pogm. Icognizs op-lvl hoizonl dd-on solions hing wih SaP bsinss On nd svs odcoss-scion o indsis. to qli o h “advng

Solion” dsignion, pns ms dmons hh hv conid signiicnl o incsd slsnd song csom siscion.

• Fll ingd Crystal Reports® software llows sso dsign, xplo, nd dliv sophisicd pos ih vi h W o mddd in pplicions. SaP bsinssOn ss cn lnch Csl rpos om wihin SaPbsinss On nd ccss d om oh SaP bsinssOn nd ssocid sow solion pn pplicions.

• th remote support platform for SAP Business One is nomd ool h pocivl monios h hlh sso csom ssms. I hlps idni ssm olncks

nling SaP sppo o q csom dssmol nd chck hi ssms gins known sppoisss. I snds gl ss -mils o csoms,noiis pns o ssm isss, nd lso snds o-mic ixs, so isss cn pvnd om hppning.th mo sppo plom o SaP bsinss On isvill o csoms nd sppos h SaP bsinssOn ls cks 2005, 2007, nd 8.8.

SAP Business One licensing is sd on nmd s snd podc opions. Picing is soll sd on h iliziono h SaP bsinss On pplicion. a nmd s is nmplo o csom nd is ssidiis o n mplo

o sinss hid pis hoizd o ccss, diclo indicl, h licnsd SaP bsinss On pplicion.Concn sg is no pmid. th ighs o nmds m sicd h p o s licns gnd.SaP bsinss On podc opions opionl componnsh xnd h ncionli o h SaP bsinss Onpplicion.

an incsd nm o pn dd-on solions lsovill in sscipion.

1.2. SAP Business ByDesign

th SaP bsinss bDsign solion is nw, singl ppli-cion h povids ncionli on dmnd. I is s io compnis h wn h nis o lg-scl sinssmngmn pplicions wiho lg It insc.

SaP bsinss bDsign niis mlipl sinss op-ions. I sppos compnis in implmning pconigdsinss pocsss o solv immdi polms. and whn h d, h cn hn dd h pocsssccoding o hi sinss nds.

th solion is dlivd on dmnd nd mngd, moniod,nd minind SaP xps in hosd d cns. SaPks c o h minnnc nd insllion o pgds,so compnis cn ocs on hi sinss, no on It.

SaP bsinss bDsign dlivs pconigd sow

h sppos s pcics o inncil mngmn,csom lionship mngmn (CrM), Hr, pojcmngmn, pocmn, nd sppl chin mngmn.

SaP bsinss bDsign dlivs h ollowing dvngsnd s:• Gain transparency and improve visibility across your

business − SaP bsinss bDsign is comphnsivnd ingd solion h givs compnis n immdi360-dg viw nd compl conol o hi sinss.th solion sppos compnis in niing hi sinsspocsss nd ligning socs mo civl.Wih visiili, inomion, nd pocsss, popl

cn mk s, -inomd dcisions. In ddiion,h solion nls gowing compnis o compl wihincsing glo dmnds.

• Increase employee productivity in all your businessoperations − emplos in midsiz compnis ind i so dop nd s SaP bsinss bDsign. th solionimpovs podcivi nd dcs ining nds poviding singl s inc, psonlizd sinsspols o ch mplo, nd il-in hlp. SaP bsinssbDsign povids nlics nd dshods h cil ism, s dcision mking. Colloion snhnc h w mplos wok ogh.


http://www.sap.com/global/templates/press.epx?pressid=10275

http://www.sap.com/global/templates/press.epx?pressid=10275



• Benefit from lower and more predictable IT costs −th d-o-s ncionli o SaP bsinss bDsign,povidd o o csoms on dmnd, nd is il-insvic nd sppo hlp ns smooh, pdicldplomn nd opion. Csom svics ilino h solion nd omd vi glol svic ck-

on. this ckon povids smll nd midsiz compnis wih xp mo sppo h mximizs podcivind minimizs It coss.

SaP bsinss bDsign llows o It s o ocs onpoviding mo sgic vl o o sinss nd con-iing o vn gowh whil conolling nd incsingh pdicili o It coss in h long m. Sowncionli cn conigd nd sd s i is ndd,nd cs i’s SS, h is miniml dispion o hsinss whnv nw ncionli is dplod. bcsh solion hs il-in s hlp, o It ining coss

kp o minimm. Wih SaP bsinss bDsign, o cn c lpin o gowh h is pdiclnd cos-icin in h long m.

th licensing model for SAP Business ByDesign is sdon sscipion pl p nmd s p monho civ h svic o g ccss o SaP bsinssbDsign.

1.3. SAP Business All-in-One Solutions

SaP bsinss all-in-On solions comphnsiv ndlxil sinss mngmn sow wih il-in sppo

o inds s pcics. th solions s i h ndso midsiz compnis looking o comphnsiv, ingdinds solion o pow hi sinss. SaP bsinss all-in-On solions vill om mo hn 1,100 qli-id pns h dliv mo hn 700 inds-spciicsolions in mo hn 50 conis. th solions cn sil conigd o m h sinss qimns omidsiz compnis in n inds. SaP povids ll hdplomn ools nd mhodologis h pns nd odliv s, pdicl implmnion wih low isk, lowcos, nd pid im o vl. Compnis cn g sds wih n odl solion sd on pdind scop,

wih pdind coss nd implmnion ims, nd sildd o hi solion s hi nds gow.

With SAP Business All-In-One, you get:• Comphnsiv, ll ingd, sinss ncionli

in on conigl solion o smlin co sinsspocsss nd gin visiili coss hi sinss – ominncils, Hr, pocmn, invno, mncing,logisics, podc dvlopmn, nd copo svics

o csom svic, sls, nd mking• a lxil nd scll ondion md p o h

povn SaP erP pplicion nd h SaP NWvchnolog plom h cn complmnd wih hSaP Csom rlionship Mngmn (SaP CrM)pplicion nd hv sinss inllignc ddd wihSaP bsinssOjcs edg bsinss Inllignc (SaPbsinssOjcs edg bI) sow (ll solions cn conigd nd xndd wih SaP bs Pcicspckgs o m cn nd sinss nds)

• Impovd s podcivi nd dopion wih simpliidSaP NWv bsinss Clin sow s inc

h os singl poin o n o SaP nd non-SaPpplicions

Fo smll midsiz compnis, SaP hs dvlopd hSaP bsinss all-in-On s-s pogm, which povids simpliid pocss o vl, cqi, nd implmnSaP bsinss all-in-On solions. th pogm os vll innovions o h shon implmnion imnd dc ol cos o ownship o h solion. I povidsools nd mhodologis o csoms o pln hi soliononlin nd civ n immdi cos sim. as p oh s-s pogm, SaP nls is pns o ocsoms pconigd, psd sow sck h

inclds SaP bsinss all-in-On nd cn pinslldon opimizd hdw om slcd hdw povids.

th SaP bsinss all-in-On s-s pogm now ossscipion-sd hosing s nw licnsing nd dlivopion. Csoms cn p sscipion o s on SaP bsinss all-in-On solion h is hosd ndmngd pns, h minimizing p-on inncilinvsmns nd voiding minnnc coss.

th software licenses for SAP Business-All-in-One cominion o pckg licnss nd nmd s licnss.

Pckg licnss nil licns o dplo nd s h




spciid sow ncionli povidd h h ppopiss ccssing h ncionli licnsd s wll. evs ccssing h pckg licns nds o hv hppopi nmd s licns. SaP os svl scgois h dpnd on h ol o h individl s.

Nmd s licnss gnll no id o spciicpckg licns vlid coss ll pckg licnss.Nmd ss m ccss licns pckgs onl o hxn pmid hi nmd s licnss. this mnsh sow ncion cn onl sd i h licnsholds h ppopi pckg licns nd i ch s ohis ncion holds h ppopi nmd s licns.

In oh wods, h pckg licns dmins h gnlncionl nilmn o licns whil h nm onmd s licnss nd h sinss mic ssocid wih pckg licns dmin h pmid innsi

o s.

1.3.1. SaP bs Pcics PckgsSaP bs Pcics pckgs n ingl p o SaPbsinss all-in-On nd ncompss h mhodolog,conigion sings, nd docmnion h nlpns o c nd conig solions o midmkcsoms in wid ng o indsis.

SAP Best Practices packages include the following:• bslin pckgs – Povid docmnion nd con-

igion sings o sppo ingd, co, nd-o-ndsinss pocsss. Sch pckgs con spciic

nd vill o ov 50 conis.• Inds-spciic SaP bs Pcics pckgs − Dsignd

o m inds-spciic nds (o xmpl, high ch).ths pckgs lso con spciic. Ovll, closo 20 indsis covd.

• Coss-inds pckgs − Povid docmnionnd pdind conigion o nich h solion wih ncionliis in h o csom lionshipmngmn, sppli lionship mngmn,sinss nwok ingion, o sinss inllignc,o xmpl. Coss-inds pckgs cn silcomind wih slin o inds-spciic pckgs

s p o n SaP bsinss all-in-On solion.

bsd on h sinss xpis o SaP nd h collcivxpinc o is pn nd csom cossm, hsppo h SaP bs Pcics givs compnis o hisinss pocsss nd pocss lows nls hm oni om h compn’s mo hn 35 s o indsldship in sinss pplicions.

With SAP Best Practices packages, among other things you get:• Flxil pconigion h cn civd in o

SaP pplicion o smlin sinss pocsss• Dild civion nd conigion gids• bsinss pocss docmnion• bsinss pocss low digms• exnsiv pojc docmnion• Lning socs

addiionll, SaP bs Pcics pckgs povid lxil

dplomn mhodolog nd, wh possil, omdcivion o scnio-sppoing conn.




1.4. Profile of SAP Solutions

Figure 1: Comparison of SAP Solutions

SaP® bsinss On SaP bsinss bDsign™ SaP bsinss all-in-On

Ovviw a singl, ingd pplicion omng n ni sinss

Singl, ingd sinss mng-mn solion dlivd s sows svic (SS)

a comphnsiv, ingd indssolion o pow sinss nd ond

bs i o compnish . . .

Hv ogown pckgd cconing-onl sow nd nd o plcmlipl, noningd pplicions

Nd o plc poin solions,mnl pocsss, nd spdshs

Hv ogown poin solions, lgco csom pplicions, o cnerP sow

Hv cn solions h m nom inds-spciic qimnso h lck coss-od ncionli

a xpincing incsing sinsspocss complxi nd nd ssmsh cn scl o m gowh plns

Solion highlighs•Supportsindustry-

spciic nds

•Availability

•Companysize

•Configurationand csomizion

•Partnernetwork

Wholsl d, il, nd lighmncing indsis

avill in 40 conis,20 lnggs

up o 100

Csomizl o spciic indsnd sinss nds sing h SaPbsinss On Sow DvlopmnKi (SaP bsinss On SDK)

Mo hn 1,150 chnnl pns,poviding mo hn 550 dd-onsolions, som inds spciic

Possionl svics, mncing,nd wholsl disiion indsis

avill in h unid Ss,Gmn, Fnc, h unidKingdom, Chin, nd Indi

100−500

Sow l o conigd in sinss lngg h ssndsnd

Cnl licnsd dicl SaP;opponiis o pns comingin 2010

24 indsis

avill in 50 conis

up o 2,500

esil conigd o m hsinss qimns o midsizcompnis in n inds

Mo hn 1,100 chnnl pnspoviding mo hn 700 inds-spciic solions

It ppoch•ITstaffandcapabilities

•Deploymentmodel

Hv limid o osocd It socs

On pmis o hosd pn

Hv limid o osocd It socs

On dmnd

Hv in-hos It s

On pmis o hosd pn

Implmnion im appoximl 6−8 wks appoximl 4−8 wks appoximl 8−16 wks appoximl 8−12 wks wih hSaP bsinss all-in-On Fs-Spogm

bsinss inlligncs

emddd nlics, d hoc qis,nd sndd pos ingd wihCsl rpos® sow

emddd nlics, d hoc qis,nd sndd pos ingd wihCsl rpos sow

emddd nlics wih SaPbsinssOjcs edg bsinssInllignc sow nd SaPbs Pcics pckgs; d hocnlics o ollow in 2010




1.5. SAP BusinessObjects Offerings

SaP bsinssOjcs oings o smll sinsss ndmidsiz compnis dscid in scions 1.5.1 hogh1.5.7 nd conin h ollowing: SaP bsinssOjcs edgsolions; Xclsis® sow; Csl rpos; Csl

rpos Sv sow; SaP bsinssOjcs Inciv anlsis sow, dskop diion; SaP bsinssOjcs accss Conol pplicion, vsion o midsiz compnis;nd SaP bsinssOjcs Glol td Svics pplic-ion, vsion o midsiz compnis.

Fo SaP bsinssOjcs midmk solions, xcpionsnd spcil licnsing ls m ppl.

1.5.1. SaP bsinssOjcs edg SolionsSaP bsinssOjcs edg solions h sinssinllignc nd pomnc mngmn solions o

choic o midsiz compnis h wn o impov si-nss pocsss, nicip nd spond o h chngingsinss nvionmn, discov nw opponiis, nd ginn dvng ov h compiion. ths comphnsiv, vsil midmk solions ddss n bI o pomncmngmn qimn – om lxil d hoc poingnd nlsis o dshods, om d vislizion opowl d ingion nd d qli mngmn –s wll s dging, plnning, consolidion, nd sgmngmn.

The main benefits you can derive from usingSAP BusinessObjects Edge solutions are:

• unpllld insigh o mng h sinss – povidingools o discov nds nd gin ovsigh o sinssciviis

• Smlind pomnc mngmn – solions o sim-pli h dging, plnning, nd consolidion pocssss wll s scocd ncionli o i mics oiniiivs

• us-indl dopion – dliving iniiv, povn nc-ionliis o ll s ps, om novic o dvncd

• rpid dplomn – inclding ingd dic ccss oSaP nd non-SaP nscionl nd sinss whosingd, lvging SaP sow sci

• Opion o scl – llowing o solions o gow nddp s o sinss nds chng

th ollowing oings vill:• SaP bsinssOjcs edg bI• SaP bsinssOjcs edg Plnning nd

Consolidion pplicion• SaP bsinssOjcs edg Sg

Mngmn pplicion

In ddiion, SaP pns dvlop, sll, dplo, nd spponw solions sd on SaP bsinssOjcs edg solions.ths solions dsignd o lill h dmndingqimns o compnis civ in spciic indsis.

1.5.2. XclsisXclsis sow is poin-nd-click d vislizion so- w dsignd o cing inciv dshods nd vislsinss modls om excl spdshs nd copod socs o sh vi Micoso Oic, ado PDF, hW, nd copo pols – ll wiho n pogmming.th podc mil compiss wo podc gopings o mwo disinc nds: visl psnions nd dshoding.

With Xcelsius software, you can:• C dshods o psonl s – Xcelsius Engage

sow givs o h pow o nsom complxd ino comphnsiv dshod. C inciv

dshods om Micoso excl o liv d soc,nd xpo o dshod o mili om – MicosoOic, Flsh (SWF) ils, ado PDF, nd mo.

• Connc o mlipl liv d socs o mk l-im d-cisions – Xcelsius Engage Server sow xpnds hnis o Xclsis engg, wih W svics gn-o h mks conncing simpl. Pls, ingion kis incldd o h pplicions o s v d, so og h mos om o xising It nvionmn.




• C dshods o lg nd midsiz ognizions –SAP BusinessObjects Xcelsius Enterprise sow is poin-nd-click d vislizion ool dsignd spciicllo c inciv nlics nd dshods wih sc,liv conncions o SaP bsinssOjcs edg bI ndSaP bsinssOjcs enpis sow. yo cn sh

hs mningl vislizions liv vi Micoso Oic, ado PDF, h W, Csl rpos, o dicl insidSaP bsinssOjcs edg bI nd SaP bsinssOjcsenpis.

• C visll snning nd inciv psnions – Xcelsius Present sow povids powl psnionool h idgs h gp wn sic spdshsnd h nd o visl, inciv psnions. bingMicoso excl spdshs o li wih incivchs nd wh-i scnios – no ining o pogmmingis qid.

1.5.3. Csl rposCsl rpos sow ls ss dsign inciv -pos om n d soc nd nls hm o nswsinss qsions wih w pos nd dcd It coss.uss cn ni om on-po soing nd iling –giving hm h pow o xc dcisions insnl.

With Crystal Reports, you can:• Lvg possionl poing – picd o von• empow nd ss o xplo pos wih on-po

soing nd iling• Minimiz It nd dvlop coss wih inciv pos• Dvlop powl d mshps

• Sv vll po dsign im• emd possionl-looking pos in Jv nd

.Net pplicions• tilo o solion dding po mngmn nd

viwing ools

1.5.4. Csl rpos SvCsl rpos Sv is compl po nd dshodmngmn solion h nls smll sinsss ndmidsiz compnis o scl viw, inc wih, ndsh pos nd dshods vi h W, -mil, pols,nd Micoso Oic pplicions. I mpows sinss

ss o g insigh ino hi sinss pomnc wih ccss o smm dshods nd dild pos –ll in on plc.

With Crystal Reports Server, you can:• Mng inciv pos nd dshods on singl

sv• eslish sc nd-s ccss o inomion in

pos nd dshods vi h W, pols, nd -mil• Plish psonlizd pos o non, nwh• accss h ls, shl inomion igh om

Micoso Oic docmns

• rdc It dn wih cnlizd, simpliid pond dshod mngmn• Lvg xising chnologis vi Csl rpos

ingion wih csom .N nd Jv• Ing wih SaP bsinss On

1.5.5. SaP bsinssOjcs Inciv anlsis,dskop diion

th dskop diion o SaP bsinssOjcs Inciv anlsis povids d hoc q nd nlsis ncionli in sl-svic nvionmn o d-svv sinss possionls. an iniiv inc llows o o comin mn pso d om din socs ino inciv docmns

nd ncov sd, shl nsws o sponnosnd iiv sinss qsions. In ddiion, o cn dppos o o cn nds. Whh o ghingdils o sls nscions in spciic gion o compingq-o-q pomnc, o qsions cn nswd hnks o -ich inc.

SAP’s Release Strategy for Small Businesses and Midsize Companies12



With the desktop edition of SAP BusinessObjectsInteractive Analysis, you can:• accss nd nlz inomion in singl inc• Dill down om smm o dil nd hn comp d

coss d dimnsions• Psonliz, xplo, nd nno docmns

• tck d chngs nd s h chngs in o d qick glnc

• Nvig o h dils dicl om h po• Fom nd siz ls nd chs nd ins powl

clclions

1.5.6. SaP bsinssOjcs accss Conol, vsiono midsiz compnis

SaP bsinssOjcs accss Conol, vsion o midsizcompnis, nls icin pocion o inomion ndpvnion o d conolling ccss nd hoizionscoss h compn. th pplicion minimizs h im

nd cos o nocing sggion o dis (SoD) cosspplicions nd pvns impop ccss o It ssms.

With SAP BusinessObjects Access Control, version formidsize companies, you can:• Conol ccss nd hoizion coss h npis –

sing comphnsiv, s-pcic, coss-ognizion,nd coss-pplicion SoD ls o SaP nd non-SaPnscionl ssms

• Condc icin complinc mngmn – singcnlizd SoD conols o It, sinss ss, nd di-os; omd di ils nd docmnion; omdl ilding nd nlsis; nd simlion ncionliis

• Sppo ovsigh nd pdicili – sing ognizion- wid ovsigh ino SoD violions nd ciicl nscionccss; nscion monioing wih ls; l-im wh-isimlions; omd di ils o sinss ss ndo dios; nd nhncd conol nd di cking osps civi

1.5.7. SaP bsinssOjcs Glol td Svics, vsion o midsiz compnis

SaP bsinssOjcs Glol td Svics, vsion omidsiz compnis, nls ognizions o smlincomplx xpo pocsss, om complinc, sppoxpdid csoms clnc, nd gin h visiili ndd

o opimiz d pocsss h cn low isk nd minimizdis. th pplicion is ciid o lconic commnicion wih mlipl csoms ssms ond h glo nd llings wih SaP nd non-SaP ssms.

With SAP BusinessObjects Global Trade Services,version for midsize companies, you can:• Clssi podcs on h sis o oicil schm, sch

s h Hmonizd ti Ssm, h expo ConolClssiicion Nm, o h Schdl b Hmonizdti Nm

• Sppo glo complinc hogh snciond p

lis (SPL) scning, mgo chcks, nd civ xpolicns mngmn• Clcl dis ccl• C, chng, nd pin ll ncss impo doc-

mnion icinl, inclding shipp’s xpodclion, singl dminisiv docmn, ndn smmis (sing ado chnolog)

• Hndl csoms whosing pocds nd ckinvno ss (d pid o npid)

• Smlin lconic commnicions wih csomshoiis vi vi o oicil ploms

• Mg d coming om mlipl socs in singl docmn

SAP's Release Strategy for Small Businesses and Midsize Companies 13



SaP’s ls nd minnnc sg dmins hvilili o nw SaP lss, h lngh nd condiions ohi individl minnnc, nd h dpndncis wnindividl lss. In h ollowing scions, his sg isdscid o SaP bsinss On, SaP bsinss bDsign,SaP bsinss all-in-On, nd SaP bsinssOjcs oings

o smll sinsss nd midsiz compnis.

2.1. SAP Business One

th SaP sg o mking SaP bsinss On vill ocsoms – inclding shipmn, pgd, minnnc, ndingion o h sow – is dild in h nx scions.

2.1.1. avililiSaP innds o dd nw ncionli o SaP bsinss On, which inclds sch spplmn dvlopmns sCsl rpos sow, vsion o SaP bsinss On,

nd sppo o locl complinc qimns. O glolnwok o xpincd sow solion pns dvlophndds o pplicions ingd ino SaP bsinss Onh povid complmn ncionli o m spciicsinss nd inds qimns o csoms.

SaP bsinss On nhncmns m dlivd in mjoo mino lss. Mjo lss conin mjo nw nc-ionli o chicl plom chngs o oh; minolss incld nw nd impovd sinss ncions ococions o oh, which cn implmnd nd dopdqickl. th incs min sl wn mjo ndmino lss. a mjo SaP bsinss On ls nd

h mino lss h ollow i d o s n SaPbsinss On ls mil (s shown in Fig 2).

Pls o www.chnnl.sp.com/so/lss2 o hmos cn ls inomion.

Fo con-spciic vilili o SaP bsinss On,h ollowing pplis:• SaP bsinss On snd-lon lss – Pls

o h SaP bsinss On ls plnning mix www.chnnl.sp.com/so/lss o inomion on which podc vsion is pplicl o which con.

No: In SaP bsinss On 8.8, h a nd b clscod lins mgd ino singl cod s (h Ccls ing ld mgd wih h a cls s oSaP bsinss On 2007 a).

• SaP bsinss On dd-on lss – Pls o hcon-spciic dd-on vilili mixs ncd inh SaP bsinss On ls plnning mix.

No: as o h SaP bsinss On 2007 ls ck,h SaP bsinss On dd-on lss no long

povidd spl n ingl p o h SaPbsinss On insllion nd cocion pocsss.

2. SAP ReleASe And mAintenAnCe StRAtegy

2. Log-in is qid. I o do no hv s ID nd psswod, o cn ind o how o g on in h “Login tools, rsocs & Hlp” link on www.chnnl.sp.com.

SAP’s Release Strategy for Small Businesses and Midsize Companies14

http://www.channel.sap.com/sbo/releases


http://www.channel.sap.com/

http://www.channel.sap.com/





Application Release 8.8 Availability(Release toCustomer)

End ofMainstreamMaintenance

SaP bsinss On 8.8(Mjo ls)

ags 2009 Jn 2013

SaP bsinss On 8.81(Mino ls)

Novm 2010 Jn 2013

SaP bsinss On 8.8ingion oSaP NWv

Jn 2010 Dcm 2013

Csl rpos 2008V1, vsion oSaP bsinss On

ags 2009 Jn 2013

rmo sppoplom 2.1 oSaP bsinss On

Jl 2009 Jn 2013

Release and Maintenance Dates for SAP Business One3

Application Release2007

Availability(Release toCustomer)


SAP® Business One2007

• SaP bsinss On2007 a

• SaP bsinss On2007 b

apil 2007

apil 2008

Jn 2011

Dcm 2011

SaP bsinss On 2007dd-ons

Ingd ino h SaP bsinss Onpplicion sing wih h SaP bsi-nss On 2007 lss

SaP bsinss On 2007ingion o SaPNWv® chnologplom

Mch 2008 Dcm 2011

W ools o SaPbsinss On – sppols 6 o h W-sd CrM ncionlind SaP bsinss One-Commc4

Mch 2007 Jn 2011

Csl rpos2008 V1, vsion oSaP bsinss On

ags 2009 Jn 2013

rmo sppoplom 2.1 oSaP bsinss On

Jl 2009 Jn 2013

3. rlss wih ls-o-csom d in 2010 cnl in plnning, nd h ds sjc o chng.

4. Chngs o h SaP bsinss On e-Commc pplicion nd h W-sd CrM ncionli: as o Oco 15, 2009, SaP bsinss One-Commc nd h W-sd CrM ncionli no long ing sold s SaP podcs om h SaP pic lis. Pns who wish o pchshs podcs going owd m do so hogh zdIt Solions ( www.zdisolions.com/commc), s zdIt Solions will king ovsponsiili o h ongoing dvlopmn nd sls o hs podcs. SaP will conin o sppo cn csoms wih civ minnncconcs hogh h nd o minsm minnnc o SaP bsinss On 2007 a – which is cnl Jn 30, 2011. a nd o minsmminnnc, zdIt Solions wil l o ongoing minnnc plns o insd csoms nd pns.

SAP's Release Strategy for Small Businesses and Midsize Companies 15

http://www.zeditsolutions.com/ecommerce

http://www.zeditsolutions.com/ecommerce



2.1.2. Shipmn as wih ll SaP pplicions, h mos impon vililimilsons o SaP bsinss On h ls-o-csomd nd h dl ls d. Iniill, nw lscoms vill in sicd shipmn phs, whichgins wih h ls-o-csom d. th SaP rmp-

up pogm sppos podciv s o h sow wih limid nm o csoms whil poming knowldgns o conslns nd pns gloll nd ghingdck om csoms, spcill on nw s. Wihh sccssl conclsion o h SaP rmp-up pogm, hnsicd shipmn phs o n SaP pplicion lsgins – sll svl monhs h ls-o-csomd – nd is clld h dl ls d. Ding hnsicd shipmn phs, h ls is vill o llcsoms.

th lss o h SaP bsinss On pplicion

povidd on phsicl mdi o s downlods. th downlodscn ccssd om on o wo phs:• Fom h SaP Chnnl Pn Pol si

www.chnnl.sp.com/so• Fom SaP Svic Mkplc

www.svic.sp.com/so-swcn5

2.1.3. MinnncFo SaP bsinss On snd-lon lss, h minnncsg dlivs:• th s o minsm minnnc o SaP

bsinss On 2007 lss sing wih hnsicd shipmn phs

• th s o minsm minnnc o h SaPbsinss On 8.8 ls mil nd dd-ons sing wih h nsicd shipmn phs

ech ls mil o SaP bsinss On is sppodo ls h s, which gins wih h nsicdshipmn phs o h mjo ls nd covs nssqn mino lss in h ls mil h migh shippd (s Fig 2). th ollowing condiions lsoppl:• as soon s nw ls wihin n SaP bsinss On

ls mil ns nsicd shipmn, minnnc

o h pcding ls is disconind.• exndd minnnc is no od o SaPbsinss On lss nd pplicions.

5. accssil o SaP bsinss On pns.

Figure 2: Three-Year Maintenance Cycle for an SAP Business OneRelease Family

Minsm minnnc

DR Dl ls d

Minor SAP Business Onerelease x.2

Minor SAP Business Onerelease x.1

Major SAP Business Onerelease x.0

At least 3 years

Start of unrestrictedshipment (defaultrelease date) ofthe first releaseof a family

End of mainstreammaintenance oflast release of afamily

DR

DR

DR

SAPBusiness Onerelease family


http://www.channel.sap.com/sbo

http://www.service.sap.com/sbo-swcenter

http://www.service.sap.com/sbo-swcenter

http://www.channel.sap.com/sbo



Minnnc ds o SaP bsinss On dd-on lss lignd wih h minnnc ds o h SaP bsinssOn lss h sd on. Minnnc shipmnso SaP bsinss On lss incld sppo pckgs, which dliv pds; pchs, which dliv cocions;nd “ho ixs,” which gn singl cocions.

SaP bsinss On cnno sppo hid-p podcs h spplis’ sppo xpis. In sch css, csoms ndpns m hv o pgd o mo cn lss o,o xmpl, h oping ssm nd ds, poviddh h mo cn lss sppod h givnls o SaP bsinss On. I h l on is no hcs, SaP bsinss On nds o pgdd ccodingls wll.

SaP bsinss On csoms civ h ollowing min-nnc vl:

• Continuous improvement – Csoms g ccss oh ls ls o h sow h hv licns o,long wih h chnolog pds ncss o kp hiinsc p-o-d (oping ssm nd dss,o xmpl). SaP dlivs sppo pckgs nd pchsh ppl incmnl cocions. Whn h chngsin lgl qimns o cconing glions, nwpch, sppo pckg, o ls sll dlivs hsow h will sppo hos chngs.

• Quality management – Csoms g ools o h moni-oing ssms nd co sinss pocsss h will lhm s s s possil shold n iss occ. Pocivmo svics – o xmpl, mo sppo plom

o SaP bsinss On – will chnicll ssss hissms nd minimiz h isk o nosn olncksnd sndsills.

• Knowledge transfer – thogh hi SaP pn, csomsg sppo o s pcics o implmnion ndopions pocsss. Conn nd ools o dc cossnd isk wih sndd pocsss povidd o hiSaP pn vi h SaP Chnnl Pn Pol si ndh onlin xp om o SaP bsinss On. Csomsm picip in h SaP commni vi h SaP csompol o ln o s sinss pcics nd svicoings.

• Problem resolution – Csoms g ccss o n xn-siv knowldg ds o sl-hlp sppo. SaP povids polm solion i h SaP pn cnno ind solion o wokond o n iss h hv. I h issis v high pioi, SaP povids 24x7 sppo o mks dispions s i s possil. O glol 24x7

sclion pocds llow csoms o ccss ll SaPsocs ncss o solv h siion.

2.1.4. upgdSaP povids wll-dind pgd phs o SaP bsinssOn nd givs pns ccss o pgd pocds oh cn ls. tpicll, pgds povidd omon ls o n oh ls o s long s hs lss in h minsm minnnc phs. Dpnding onchnicl consins, pgds o ls h is svllss movd om h csom’s cn ls mhv o pomd in svl sps. an pgd mix is

vill www.chnnl.sp.com/so/lss.6

2.1.5. IngionIngion wn SaP bsinss On nd oh SaP si-nss solions is k lmn o o podc sg.SaP sivs o povid mximm lxiili o pns ndcsoms, so h cn minimiz h coss, dion, ndining ncss o sccssl ingion pojcswn SaP bsinss On nd SaP bsinss Si ppli-cions. Wih h SaP bsinss On ingion o SaPNWv, SaP povids solion o sppo ingionqimns h smll sinsss picll ncon whnconncing SaP bsinss On wih h co pplicions o

SaP bsinss Si. this os ingion sow osppckgd ingion conn h dcs h cos oingion nd ongoing sppo.

In ddiion, h SaP bsinss On 8.8 ls inclds llingd Csl rpos ncionli, which nls sso hv on-podc xpinc s h wok wih h nwncionli in SaP bsinss On.

Comining Csl rpos wih SaP bsinss Onsppos h ovll SaP sg o inodcing SaPbsinssOjcs podcs s h sndd poing

ools o SaP solions.

6. accssil o SaP bsinss On pns.

17SAP’s Release Strategy for Small Businesses and Midsize Companies





2.2. SAP Business ByDesign

th SaP sg o mking SaP bsinss bDsignvill o csoms – inclding minnnc, ncionlxnsions vi pckgs, nd ingion o hsow – is dild in h nx scions.

2.2.1. avililiSaP bsinss bDsign is od s n on-dmnd svico midsiz compnis. th ssci o h svic ndccss h solion vi h Inn. th solion is inslld d cn, which is opd SaP.

SaP bsinss bDsign is cnl vill o il ndpodciv s l csoms nd pns. Fo hmos p-o-d inomion on vilili, inclding convilili, visi www.sp.com/sm.

2.2.2. Fncionl exnsions nd MinnncSaP coninosl pds SaP bsinss bDsign o llpodciv csoms s p o hi sscipion o hon-dmnd svic. SaP plns o dliv wo ncionlshipmns − so-clld pckgs − p . Fpckgs incld nw sinss ncionli s wll scocions o xising ons. ech o h pckgs will md vill vi n pgd o h on-dmndsvic oing o ll csoms. Onc nw pckg is md vill, csomscn slc h individl nw ncions h wold lik o spodcivl vi “scoping,” which is p o conigion.

In ddiion, h cn on-dmnd svic is cocd vi “ho ixs.” a “ho ix” is n gn singl cocion.I is inslld o ll csoms s soon s i is vill.this immdi minnnc svic dos no qi ncsom cion. tho, dcd os will solvdpocivl o ll csoms.

Minnnc o dind sow lvl nds whn hnx pckg is vill nd h od on-dmndsvic hs n pdd o ll csoms.

2.2.3. Ingionth chnolog plom o SaP bsinss bDsign isSaP NWv, nd SaP bsinss bDsign is llnld o svic-oind chic (SOa). SaPbsinss bDsign povids ingd hid-p so- w nd svics om slcd pns, sch s pollpocssing, nk dicois, nd x nc. MicosoOic pplicions lso ingd. rd-o-nomd pos nd smpl dshods poviddo mngs nd C-lvl ss sd on Csl rpossow nd SaP bsinssOjcs Xclsis enpissow om h SaP bsinssOjcs poolio.

Availability and Maintenance Durations for SAP Business

ByDesign7

Feature Package Availability MaintenanceDuration

SaP bsinss bDsign pckg 2.5

Jl 2010 unil SaP bsinssbDsign pck-g 2.6 is implmndo ll csoms

SaP bsinss bDsign pckg 2.6

Q4 2010 unil nx pck-g is implmnd oll csoms

7. F pckgs wih n vilili d in 2010 cnl in plnning, nd h ds sjc o chng.


http://www.sap.com/sme

http://www.sap.com/sme



2.3. SAP Business All-in-One

th SaP sg o mking SaP bsinss all-in-Onvill o csoms – inclding shipmn, minnnc,pgd, nd ingion o h sow – is dild inh nx scions.

2.3.1. avililith vilili o SaP bsinss all-in-On is dmind :• th SaP NWv chnolog plom inslld h

csom si• th SaP co pplicions – o xmpl, SaP erP

nd SaP CrM – inslld h csom si• an oh SaP sinss pplicions o solions

h w pchsd – nd inslld – s p o hSaP bsinss all-in-On solions

• SaP bs Pcics pckgs

SaP bs Pcics pckgs n ingl p o SaPbsinss all-in-On. as sch, hi vilili dminsh vilili o compl SaP bsinss all-in-Onsolion o spciic con o inds o coss-indsimplmnion. th vilili mix o SaP bs Pcicsos dild vilili inomion nd cn ond visiing SaP Svic Mkplc www.svic.sp.com/spcics à avilbility .

Fo qliid SaP bsinss all-in-On pn solions,SaP pns din h ls sg.

2.3.2. Shipmn

SaP bsinss all-in-On solions picll dplods on-pmis sow nd cn pchsd vi hollowing opions:• SaP bsinss all-in-On solions – SaP bsinss

all-in-On solions sd on SaP erP, SaPNWv, nd SaP bs Pcics nd m incldoh SaP sinss pplicions, sch s SaP CrM o

SaP bsinssOjcs edg bI. tho, h shipmnphss o SaP pplicions in gnl pplicl oSaP bsinss all-in-On vn hogh h vilili oSaP bs Pcics is h iggs co in dminingh vilili o SaP bsinss all-in-On in spciicinds o con. a nw ls o n SaP pplicion

coms vill in sicd shipmn phs, whichgins wih h ls-o-csom d. SaP rmp-upllows podciv s o h sow, ging knowl-dg ns o conslns nd pns gloll whilging dck om csoms, spcill on nws. Wih h sccssl conclsion o h SaPrmp-up pogm, h nsicd shipmn phso n SaP pplicion ls gins – sll svlmonhs h ls-o-csom d. this poinin im is clld h dl ls d. Ding hnsicd shipmn phs, ll csoms cn oinh ls.

• Qliid SaP bsinss all-in-On pn solions –ths solions dvlopd SaP pns nd sd on h mos cn ls o SaP erP,SaP CrM, nd SaP bs Pcics pckgs. Howv,i mjo ls o SaP erP nd SaP bs Pcicscoms vill hs pn solions hvn qliid, SaP pns ncogd o qlind pgd hi solions o h cn ls.

In ddiion, wihin h SaP bsinss all-in-On s-spogm, SaP os nw sscipion-sd hosinglicnsing nd dliv opion. rh hn licnsing hSaP bsinss all-in-On solion p on nd mnging

vhing in-hos, csoms p sscipion o so h solion h is hosd nd mngd soll slcdSaP pns. this opion ilds nomos dvngso o csoms, s h p-on inncil invsmn isminimizd nd h It opion o h solion is osocd.Sscipion-sd hosing dos no impc h shipmnmodl o SaP bsinss all-in-On solions o SaP pns,so h shipmn modl dscid ov is vlid o ll opions.

19SAP’s Release Strategy for Small Businesses and Midsize Companies

http://www.service.sap.com/bestpractices




2.3.3. MinnncSaP bs Pcics pckgs dvlopd o spciic vsions o SaP co pplicions − o xmpl, SaP erPnd SaP CrM. th minnnc sg h pplis oSaP co pplicions is xplind in SaP’s rls Sttgy fo Lg entpiss , vill visiing SaP Svic

Mkplc www.svic.sp.com/lssg.

bcs SaP bs Pcics pckgs povid pcon-igion o SaP co pplicions, h do no ollow minnnc sg o hi own. Minnnc sgiso qliid SaP bsinss all-in-On pn solions dind h SaP pns oing hos solions.

2.3.4. upgdCo pplicions o SaP bsinss Si h sis oSaP bsinss all-In-On solions. this slishs oSaP bsinss all-in-On wll-dind pgd phs, dic

pgds, nd im windows ding which csoms mpgd om on ls o h nx. Fo dils, oSaP’s rls Sttgy fo Lg entpiss SaP SvicMkplc www.svic.sp.com/lssg.

Fo qliid SaP bsinss all-in-On pn solions,SaP pns din h pgd policis.

2.3.5. Ingion as SaP co pplicions h sis o SaP bsinss all-In-On solions, wll-dind ingion pincipls svs h sis o sl coss-pplicion ncionli. this ls o nw SaP pplicion cn ingd

wih spciic s o lss o oh SaP pplicions. a ollow-p ls sll sppos ls h sm ss is pdcsso, s long s h pplicion lss wihin his s in minsm o xndd minnnc.Fo mo dils, pls s SaP’s rls Sttgy fo Lg entpiss SaP Svic Mkplc www.svic.sp.com/lssg.

Vi SaP bs Pcics, SaP bsinss all-in-On solions qippd wih ingion s wn dinSaP co pplicions. Fhmo, gowing s oingion scnios conncing ssidiis nd hd-qs long pdind ingion scnios s wll ssinss-o-sinss cpiliis o connc o h si-

nss nwok povidd. Fo mo inomion, s hvilili mix o SaP bs Pcics on SaP SvicMkplc www.svic.sp.com/spcics à avilbility .

Fo ingion pojcs involving qliid SaP bsinss all-in-On pn solions, SaP pns ms con-sld o pojc wok gins.

2.4. SAP BusinessObjects Offerings

th SaP sg o mking SaP bsinssOjcs o-

ings o smll sinsss nd midsiz compnis vill ocsoms – inclding shipmn, minnnc, nd pgdo h sow – is dild in h nx scions.

2.4.1. avililiSaP innds o conin o invs in h SaP bsinssOjcspoolio, dliving nw nhncmns o SaPbsinssOjcs sow inndd o h smll ndmidsiz mk.

In h ollowing l, h ls nd minnncds lisd o SaP bsinssOjcs edg bI, SaPbsinssOjcs Xclsis enpis,8 Xclsis Psn,

Csl rpos, Csl rpos Sv, nd SaPbsinssOjcs Inciv anlsis9 lss wih ls-o-csom d om Mch 2008 onwd.I o insd in om bsinss Ojcssow lss h w shippd pio o Mch 2008nd hi ls nd minnnc sg, pls o www.svic.sp.com/minnnc. In gnl, h min-nnc sg nd minnnc piods commnicdh min vlid o lss shippd pio o Mch 2008.

8. Xclsis engg nd Xclsis engg Sv ncionliis chnicll dlivd vi lss o SaP bsinssOjcs Xclsis enpis.9. SaP bsinssOjcs Inciv anlsis, dskop diion, ncionliis chnicll dlivd vi lss o SaP bsinssOjcs Inciv anlsis.






http://www.service.sap.com/maintenance








cion. Fncionliis o h oing SaP bsinssOjcsGlol td Svics, vsion o midsiz compnis, dlivd vi lss o h SaP bsinssOjcs Gloltd Svics pplicion.

Fo dils on h ls nd minnnc sg s

wll s h dild ls plnning o hs pplicions,pls o SaP’s rls Sg o Lg enpiss,vill visiing SaP Svic Mkplc www.svic.sp.com/lssg.

SaP bsinssOjcs edg Sg Mngmnncionliis dlivd vi lss o hSaP bsinssOjcs Sg Mngmn pplicion.SaP bsinssOjcs edg Plnning nd Consolidionncionliis dlivd vi lss o hSaP bsinssOjcs Plnning nd Consolidion

pplicion.

Fncionliis o h oing SaP bsinssOjcs accssConol, vsion o midsiz compnis, dlivd vilss o h SaP bsinssOjcs accss Conol ppli-

Release and Maintenance Dates10

Release Availability(Release toCustomer)


End ofPriority-OneSupport

SaP® bsinssOjcs™ edg bI, sndd pckg 3.0 Jl 2008 Jl 2010 n/

SaP bsinssOjcs edg bI, vsion wih d ingion 3.0 Jl 2008 Jl 2010 n/

SaP bsinssOjcs edg bI, sndd pckg 3.1 Mch 2009 Mch 2011 n/

SaP bsinssOjcs edg bI, vsion wih d ingion 3.1 Mch 2009 Mch 2011 n/

SaP bsinssOjcs edg bI, vsion wih d mngmn 3.1 apil 2009 Mch 2011 n/

SaP bsinssOjcs Xclsis® enpis 2008 Mch 2008 Dcm 2015 Dcm 2017

SaP bsinssOjcs Xclsis enpis 2010 Spm 2010 Dcm 2012 n/

Xclsis Psn 2008 Mch 2008 Dcm 2015 Dcm 2017

Xclsis Psn 2010 Spm 2010 Dcm 2012 n/

Csl rpos® 2008 V0 Mch 2008 Mch 2013 Mch 2016

Csl rpos 2008 V1 Oco 2008 Dcm 2015 Dcm 2017

Csl rpos 2010 Spm 2010 Dcm 2012 n/

Csl rpos Sv 2008 V0 Jl 2008 Jl 2010 n/

Csl rpos Sv 2008 V1 Spm 2009 Dcm 2011 n/

SaP bsinssOjcs Inciv anlsis 1.0 Oco 2009 Oco 2011 n/

10. rlss wih ls-o-csom d in 2010 cnl in plnning, nd h ds sjc o chng.






In xcpionl css, spciic lss cn xmpdom h SaP minnnc sg. Fo xcpions o hminnnc sg, minsm minnnc is dindindividll nd h is no pioi-on sppo. thxcpions lis is posd on SaP Svic Mkplc www.svic.sp.com/minnnc nd “Minnnc

Sg, excpions o Minnnc Sg rls” ndm mndd om im o im wiho noic.

2.4.4. upgdSaP povids pgd phs o lss o SaPbsinssOjcs solions nd povids ccss o pgdpocds o h cn ls. usll csoms cnpgd dicl om on ls o n oh ssqnls s long s h lss in h minsmminnnc phs. Dpnding on chnologicl consins,n pgd o ls h is svl lss movdom csom’s cn ls m hv o pomd

in mo hn on sp.

to cili smooh pgds, SaP povids sicinovlp o wo sccssiv lss o mk s h him in which csoms m pgd om on ls oh nx is ls on o SaP lss. this hlpsns h h window csoms hv o pgd omon ls o h nx is sicin.

2.5. Product Availability Matrix

thogh h podc vilili mix in SaP SvicMkplc, SaP gll plishs h ollowing inomion

o SaP lss:• rls p (sndd ls, pilo ls,

sndd-ld csom dvlopmn pojc ls,o csom dvlopmn pojc ls)

• avilili• Minnnc dions• upgd phs• Plom vilili, inclding ds ploms nd

oping ssms

Fo h inomion, pls o h podc vililimix SaP Svic Mkplc ( www.svic.sp.com/pm).

2.4.2. Shipmnrlss o SaP bsinssOjcs pplicions inodcdo h mk in wo phss: sicd shipmn phs ndnsicd shipmn phs.

th sicd shipmn phs is gidd h SaP rmp-up

pogm, which is h sndd pocss o lnching nwpplicion lss ino h mk wih ild, sppo, nddvlopmn involvmn. Piciping in SaP rmp-uppovids csoms s w o implmn nw sows soon s i coms vill.

Wih h sccssl conclsion o h SaP rmp-up po-gm, h nsicd shipmn phs o ls gins.this poin in im is clld h dl ls d. Dingh nsicd shipmn phs, ll csoms cn oinh ls.

2.4.3. Minnncth ollowing ls ppl o lss o SaP bsinssOjcsedg bI, Csl rpos Sv, nd SaP bsinssOjcsInciv anlsis:• rlss hv ls wo s o minsm

minnnc. Pioi-on sppo is no od minsm minnnc nds.

• Whn nw ls ns h nsicd shipmnphs, h pvios ls is minind o lson mo .

th ollowing l pplis o lss o SaP bsinssOjcsXclsis enpis, Xclsis Psn, nd Csl rpos:

• Minnnc dions o hs lss lignd wihh minnnc ds o h ls SaP bsinssOjcsenpis ls h wok wih. th migh lso o ls sqnc. In his cs, h minnnc piod oh ls sqnc covs h ni minnnc piodo h cosponding SaP bsinssOjcs enpisls.11

Minsm minnnc gins wih h sicd shipmnphs nd conins hogho h nsicd shipmnphs. SaP sll povids cocions o h niminsm minnnc piod.

11. Fo dils on ls sqncs nd hi minnnc, s scion 3.3.1. in SaP’s rls nd Mintnnc Sttgy fo Lg entpiss , vill www.svic.sp.com/lssg.



http://www.service.sap.com/pam



http://www.service.sap.com/pam




gloSSARy

A Add-on release – SaP pplicion ls h is chniclldpndn on nd cn inslld onl on op o nohSaP pplicion

Application – Sow ni sppoing spciic

collcion o sinss pocsss qid o ddssdind sinss nds

CCustomer-specific maintenance – Minnnc phs minsm nd xndd minnnc hv xpid, wih slighl dcd scop o sppo

DDefault release – Mos cn ls o n SaP ppliciononc i ns h nsicd shipmn phs, which ginson h dl ls d

Default release date – Poin in im whn dl lsis vill

EExtended maintenance – Opionl minnnc phs minsm minnnc hs xpid, wih simil scop osppo s minsm minnnc

FFeature package for SAP Business ByDesign – a nwpckg h llows csoms o k dvng o ongoingsinss innovion whil kping hi co ssms sl

LLegal change – Cocion o SaP sow o dp n SaPsow ls o chngd lgl nd glo qimns

MMainstream maintenance – Fis minnnc phs, which

inclds ll scop o sppo. I is ollowd n xndd,csom-spciic minnnc o pioi-on sppo phs.

Maintenance – Sow sppo oing h compisssppo o lgl chngs, cocions dlivd hogh hSaP Nos ool, sppo pckgs, polm sppo, ndccss o inomion nd onlin svic chnnls

Maintenance strategy – S o ls h dmins hlngh nd condiions o minnnc o SaP sowlss. Dild ls cn di dpnding on h po pplicion.

Major SAP Business One release – SaP bsinss Onls h sll conins chicl plom chngsnd mjo nw ncionli. I m qi nivslmigion whn pgding om pvios ls.

Minor SAP Business One release – SaP bsinss Onls h inclds nw nd impovd sinss ncionsnd cocions whos implmnion is sighowd

PPriority-one support – an ddiionl opionl minnncphs od h minsm minnnc phs

xpis o spciic lss o SaP bsinssOjcsenpis sow nd SaP bsinssOjcs solions




RRelease – SaP sow h hs vsion nm,is shippd picl im, nd hs dindminnnc phss

Release-to-customer date – D h mks h iniil

vilili o ls o csoms nd h ginningo h sicd shipmn phs

Restricted shipment phase – Fis phs o ls dliv-, which is olld o wihin h mwok o h SaPrmp-up pogm. th pogm dmins how mn cs-oms civ h ls nd incss disiion in conolld w. this phs is ollowd h nsicdshipmn phs.

SSAP Ramp-Up program – th sndd pogm o lnching

SaP solions on h mk. th SaP rmp-up pogmis join o o h SaP ild, sppo, nd dvlopmnognizions o xpdi sc nd cos-civ impl-mnion o nw solions o csoms.

Stand-alone release – SaP pplicion ls h cn dplod indpndnl o oh pplicion lss

UUnrestricted shipment phase – Scond phs o lsdliv ding which ll csoms cn oin h ls.this phs is pcdd h sicd shipmn phs.

Update – Pocss ding minnnc phs which co-cions pplid o sow. this is gnll pomd impoing sppo pckgs ino h csom’s ssm.In cons o n pgd, pds do no chng sowcomponns vsions.




50 xxx xxx (YY/MM)©20yy SaP aG.all ighs svd. SaP, r/3, xapps, xapp, SaP NWv, D,Pnedg, bDsign, SaP bsinss bDsign, nd oh SaP podcsnd svics mniond hin s wll s hi spciv logos dmks o gisd dmks o SaP aG in Gmn nd in svloh conis ll ov h wold.

bsinss Ojcs nd h bsinss Ojcs logo, bsinssOjcs,Csl rpos, C sl Dcisions, W Inllignc, Xclsis, nd ohbsinss Ojcs podcs nd svics mniond hin s wlls hi spciv logos dmks o gisd dmks obsinss Ojcs S.a. in h unid Ss nd in svl oh conisll ov h wold. bsinss Ojcs is n SaP compn.

all oh podc nd s vic nms mniond h dmks o hispciv compnis. D conind in his docmn s vs inomionlpposs onl. Nionl podc spcicions m v.

ths mils sjc o chng wiho noic. ths mils

povidd SaP aG nd is flid compnis (“SaP Gop”) onomionl pposs onl, wiho psnion o wn o n kind,

nd SaP Gop shll no lil o os o omissions wih spc oh mils. th onl wnis o SaP Gop podcs nd svics hos h s oh in h xpss wn smns ccompningsch podcs nd svics, i n. Nohing hin shold consd sconsiing n ddiionl wn.

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50 088 970 (10/02)©2010 SaP aG. all ighs svd.

SaP, r/3, SaP NWv, D, Pnedg, bDsign,Cl enpis, SaP bsinssOjcs explo, nd oh SaPpodcs nd svics mniond hin s wll s hi spcivogos dmks o gisd dmks o SaP aG in

Gmn nd oh conis.

bsinss Ojcs nd h bsinss Ojcs logo, bsinssOjcs,Csl rpos, C sl Dcisions, W Inllignc, Xclsis, ndoh bsinss Ojcs podcs nd svics mniond hins wll s hi spciv logos dmks o gisddmks o SaP Fnc in h unid Ss nd in oh conis.

all oh podc nd svic nms mniond h dmks ohi spciv compnis. D conind in his docmn svsnomionl pposs onl. Nionl podc spcicions m v.

ths mils sjc o chng wiho noic. ths mils

povidd SaP aG nd is flid compnis (“SaP Gop”)o inomionl pposs onl, wiho psnion o wn on kind, nd SaP Gop shll no lil o os o omissionswih spc o h mils. th onl wnis o SaP Goppodcs nd svics hos h s oh in h xpsswn smns ccompning sch podcs nd svics, in. Nohing hin shold consd s consiing n ddiionlwn.

release brochure sme 2010

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