reloadable incentive card

(c) Calance Corporation 2010, Company Confidential

Reloadable Incentive Card (RIC)

Summary

For longitudinal field studies involving human subjects, successfully tracking, locating and following up with a representative sample of subjects is a challenge.

Nearly one-third of the subjects are lost to attrition within 36 months1

Follow-up rates below 80% have been shown to produce dramatically biased estimates2

RIC provides researchers and interviewers a secured system to track the subjects, update locater information and provide incentives.

Separation of private information from incentives management.


1.Hansen, Tobler & Graham, 1990

2. Nemes et al., 2002

Challenges in Clinical Studies

Burden on the research subjects to remember follow-up appointments

No mechanism for instant reward for positive actions Use it or lose it gift cards are not widely accepted. No way to

replace a lost gift card. Administrative burdens on the study for securing cash or cash

equivalent gift cards Social stigma associated with food stamps and other gift

certificates


Reloadable Incentive Card (RIC) system


Features An intuitive web application designed for researchers and clinics

involved in studies with human subjects. The application has been designed in collaboration with researchers involved with clinical studies.

Automates the tracking and locating of subjects and the administration of incentives.

Brings together key elements in human study administration that are currently managed in isolation - subject engagement, subject tracking, follow-up events, and incentives.

RIC offers immediate association between action and reward RIC can differentia the monetary value of the reward for each

act. MasterCard/Visa branded custom cards are widely accepted

Future release plans includes, integration between an IVR system for automated incentives transfer on weekly location update, rule based calendar generation for follow-up and incentives calculations, support of additional databases.(c) Calance Corporation 2010, Company Confidential

Subjects’ Experience with RIC


Workflow


Setup Study Setup Subjects

Subject &Incentive Management

Meta data entry for studies

Follow-up calendar setup

Funding of source account

Logical grouping

Authorizations

Auditing and Reporting

De-sensitize identifying information

Create a link between research database and RIC

Link incentive card to subjects

Update locater information

Incentive transfer

Replace lost cards

Generate follow-up reports

Study Protocol Setup


Import Subjects Wizard


Search Subjects Screen


Update Locater Information Screen


Add an Incentive Card


Real Time Lost Card Replacement


Real Time Incentives Transfer


Administrative Screens


Architecture


Architected using industry standard SOA principles

J2EE, MySQL, Apache

Platform independent – Linux or Windows

Can import data from SQL Server, MySQL, Oracle.

reloadable incentive card

Healthcare