relyco sales
DESCRIPTION
We are a leading supplier of value added business printing solutions. For over twenty years, we have prided ourselves on providing the highest level of consultation, customer service and innovative quality products to our customers. At Relyco, success is measured by the contribution we are able to make in helping you grow your business. This is the cornerstone of our organization and you will find it reflected in everything we do; from the very first interface with your personal sales consultant, to the timely delivery of your latest order. We recognize that if we don’t take care of our clients, someone else will. That is why we always strive to ensure that you receive the unsurpassed level of expertise, personal attention and service that your business deserves.TRANSCRIPT
• LaserCheckPrinting• SelfMailerPressureSeal• InnovativeLaser&DigitalSolutions
Superior Customer Service & Solutions for:
The Leader in Value Added Business Printing Solutions Since 1989.
“If we don’t take care of our clients, someone else will.”
Welcome to Relyco
Wearealeadingsupplierofvalueaddedbusinessprintingsolutions.Forovertwentyyears,wehavepridedourselvesonprovidingthehighestlevelofconsultation,customerserviceandinnovativequalityproductstoourcustomers.AtRelyco,successismeasuredbythecontributionweareabletomakeinhelpingyougrowyourbusiness.Thisisthecornerstoneofourorganizationandyouwillfinditreflectedineverythingwedo;fromtheveryfirstinterfacewithyourpersonalsalesconsultant,tothetimelydeliveryofyourlatestorder.Werecognizethatifwedon’ttakecareofourclients,someoneelsewill.Thatiswhywealwaysstrivetoensurethatyoureceivetheunsurpassedlevelofexpertise,personalattentionandservicethatyourbusinessdeserves.
IpersonallyinviteyoutolearnmoreaboutRelyco.Iamcertainthatyouwillfindweoffermanyqualityproductsthatwillhelpenableyoutogrowyourbusiness.WhetherwithinourLaserCheckPrintingSolutions,InnovativeLaser&DigitalForms,orSelfMailerPressureSealFormsproductgroups,weofferasolutiontomeetvirtuallyanybusinessprintingneed.However,ourgreatestassetistheknowledgeableandpersonalsalesconsultantengagedwithyourbusiness.Eachofoursalesconsultantsisanexpertinbusinessprintingsolutionsandoffersawealthofindustryknowledge.Regardlessofthechallenge,youwillfindthatyoursalesconsultantisreadytoassistyouwitheveryfacetofthesolution,whetheritisproductorprocessoriented.
WelcometoRelyco,welookforwardtoservingyourbusinessprintingneedsformanyyearstocome.
Sincerely,
MichaelR.SteinbergPresident
Michael SteinbergPresident
Our Products�
Wearecommittedtotheadvancementofvalueadded
businessprintingsolutions.Asaresult,wecontinuously
strivetoperfectthelatesttechnologiesandbringthemto
ourclientswitheachproductoffering.
Ourcontinuousresearchintofraudpreventionstrategies
andnewformtechnologiesallowsustoprovidethevery
bestinsecureformsatareasonableprice.Sinceits
inceptionin1989,Relycohasbeenanactivemember
oftheAmericanNationalStandardsInstitute(ANSI)ASC
X9.Bcommittee.TheASCX9.Bcommitteeoverseesthe
standardizationofimageinterchange,electroniccheck
exchange,andpaperbasedinter-financialinstitution
paymentsandpaymentdocuments.Asaresult,Relyco
isarecognizedindustrypioneerattheforefrontofnew
formstechnologies.
Withinallthreeofourprimaryproductgroups(Laser
CheckPrintingSolutions,SelfMailerPressureSealForms,
andInnovativeLaser&DigitalForms)youwillfindproduct
linesthatofferyourbusinesstheultimatequalityand
performanceattheverybestpossibleprice.Whether
acustomorstockitemfitsyoubest,wewillworkwith
youtocreateanoutstandingsolutionforyourbusiness
printingneeds.
“We strive to ensure that the quality of our products meets the highest of expectations.”
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Laser Check Printing Solutions
+ Stock & Cus�tom Las�er Checks� + Bus�ines�s� Envelopes� + Las�er MICR Printers� & Toners� + Check Writing Software + Subs�titute Checks�/IRDs� + Paper Proces�s�ing Equipment + Tax Forms�
Self Mailer Pressure Seal Solutions
+ Stock & Cus�tom Pres�s�ure Seal Checks� + Stock & Cus�tom Pres�s�ure Seal Forms� + Pres�s�ure Seal Proces�s�ing Equipment + Pres�s�ure Seal Tax Forms�
Innovative Laser & Digital Solutions
+ REIMAGE™ Carbonles�s� Paper + REVLAR™ Waterproof Paper + Las�er ID Cards� + Digital & Las�er Labels� + Print Convers�ion Software + Stock & Cus�tom Forms� + Mailing & Proces�s�ing Fulfillment
State of New Hamps�hire
TheStateofNewHampshirewasprintingunemployment
checksusingpreprintedchecksondot-matrixprinters.
Thisprocesswasbothexpensiveandtimeconsuming,
withanumberofpitfallsexperiencedineachcheckrun.
Tostreamlinethisprocess,Relycoinstalledafullpressure
sealsolution.CheckdataisimportedintoRelyco’scheck
printingsoftware,whichreformatsthedataontoless
expensiveblankpressuresealchecks.Thechecksare
thenprintedonhighspeedMICRprinters,whichprint
everythingonthechecksincludingtheMICRlineand
signatures.Finally,thechecksaresealedwithaRelyco
pressuresealmachine.
Usingthisimprovedsystem,theStateofNewHampshire
hasbeenabletoloweritscostsforchecks,convertfrom
continuoustolaserprintingandcutdowntheprocessing
timetoafractionofwhatitwasbefore.Infact,inrecent
timeswhentheamountofunemploymentcheckshas
increased,Relyco’ssystemhasenabledthemtoprintfour
timesthenumberofchecksperweekasbeforeata
fractionofthecost.
“Providing excellent customer service is our reason for being here.”
PRESSURESEAL
RELYCO CUSTOMERS SAVE THROUGH INNOVATION
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3
VALUE ADDED SOLUTIONS
+ We ans�wer your callNomatterwhattheissuemaybe,wearehereforyou.Aliverepresentativewillbehereforyourcalltohelpresolveanytypeofproblem.
+ We guide youOurconsultativeapproachtoallofourclientsprovidesover20yearsofexperienceandknowledgetoeachproject.
+ We are indus�try leaders� Ourexperienceandexpertisehasallowedustobeattheinnovativeforefrontofourindustry.Ifsomeonehasn’tcreatedityet,wewill.
+ We s�ave you moneyWeunderstandthatmoneyisadrivingfactorinmostdecisionsthatabusinesscanmake.Weworkhardtofindthemoneysavingsolutionsforyou.
J.Jill
ARelycocorevalueisinnovativeleadership,abeliefbest
expressedbythebreadthandqualityofourstateofthe
artproductplatform.Tohighlightthis,welooktothe
exampleofJ.Jill,awomen’scatalogapparelretailer,which
reachedouttoRelycoforasolutiontotheproblemsitwas
havingwithitsshippingprocess.
Duringanon-sitevisit,aRelycoprintconsultantexamined
theworkflowandformsinvolvedduringtheirfulfillment
procedureanduncoveredalaborious,multi-stepsystem.
Theprocessusedthreedifferentformsandavariety
ofdifferentlabels,whichtoooften,causedheadaches.
J.Jillemployeesfoundthatformsfromdifferentproduct
shipmentswerefrequentlycombined,whichresultedin
customersnotreceivingorders.Theshippinglabelsused
atthewarehouseweredifficultforemployeestopeel,
creatinganunnecessarywasteoflabels.Thetwotypesof
returnlabelsincludedintheproductshipments(prepaid
andpostagedue)werenotvisuallydistinguishableata
glancebyPostOfficeemployees,causingmorefrustration
anddelaywithavaluedJ.Jillserviceprovider.
WithRelyco’sexpertise,theproductwascombinedinto
onecustom,multi-functionformwithintegratedlabels.
Thisnewformnotonlycutdownthenumberoftime
consumingstepsintheshippingprocess,iteliminated
thepossibilityofmismatchedforms.Withaneasy-peel
“thumbnotch”patternedadhesive,employeeswereable
toefficientlyusetheshippinglabels.Bycolor-codingthe
returnlabels,thepostofficecouldnowclearlyidentifythe
differentlabels.
ThisinnovativeformhassavedJ.Jillthousandsofdollars
annually.Itsusehascutdownthenumberofformsused,
madeemployees’jobseasier,reducedthenumberof
productreturns,improvedrelationswiththePostOffice
andimprovedJ.Jill’scorporateimage.
Thecarefulanalysisoftheproblemandtheinnovative
approachtothesolutionarefurtherevidenceofRelyco’s
trademarkcommitmenttoquality.
“Innovation distinguishes between a leader and a follower.”
ONE FORM
THREE FORMS
“Our Mission is to become an invaluable partner to our clients by enabling them to achieve excellence within their respective industries.”
Relyco Vision: To become the foremost provider of unequalled value added business printing solutions.
Service: Webelievethatweareatourbestwhenweare
servingothers,andthisprincipleholdstrueinbusinessand
life.AtRelycowestrivetotreatothersaswewouldliketo
betreated.Wefeelthatthisprinciplecanbedefinedbyone
word:care.
We will demonstrate care for our clients, co-workers, and community through respect, integrity, and superior service.
Innovation: Changeistheoneconstant.AtRelycowe
notonlyembracechange,butactivelypursueitthrough
innovativeleadership. We are committed to making a positive impact within our industry through the continuous introduction of new products
and services.
Excellence: Relycoacknowledgesthatacommitmentto
excellenceisanessentialelementtopositivepersonaland
organizationalgrowth.Asaresult,wearededicatedtothe
pursuitofexcellenceinallourendeavorsandactivelypursue
opportunitiestochallengeourselves.We believe that there is always room for improvement and opportunities for development as business partners, co-workers and human beings.
Communication:Relycowillalwaysstrivetoexceedthe
expectationsofourclients,co-workersandcommunity
stakeholdersthroughproactiveandhonestcommunication.
We recognize that everyone deserves some news, whether
good news, bad news, or no news.
Community Service:Relycorecognizesthatenrichingthe
livesandwelfareoftheindividualswithinourcommunities
isnotamoralobligation,butanhonorandprivilege.
We embrace our role as a corporate citizen and will continue to actively engage in philanthropic activities to promote the general
well being of our community stakeholders.
Teamwork:AtRelycowebelievethatthereisnochallenge
thatcannotbesuccessfullyovercomethroughtheeffective
utilizationofourcollectivestrengths.
We promote the concept of teamwork and strive to maintain an atmosphere of collaboration and partnership.
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“Understanding and meeting our clients’ needs is always our first priority.”
Our Service
AsthePrintingSpecialistofa$2.5milliondollarperyear
budgetfortheUnitedStatesMint,choosingavendor
tohandleourentireprintingformsneedsisnosmalltask.
Havinghadalong-standingassociationwithRelyco
sinceJuly2001,theyhavecontinuouslyreaffirmedour
expectationsofreceivinganexcellentarrayofforms
andprovidingoutstandingcustomerservice.
RelycohasproventotheUnitedStatesMintthattheyare
bothreliableandresponsive,andwewillcontinuetouse
themforourconsumableitems.
AsIhavedoneanumberoftimesinthepast,itismy
pleasuretorecommendRelycotootherorganizations.
Iamconfidentthattheywillsupportyourorganization
inthesameprofessionalmannerinwhichtheyhave
supportedTheUnitedStatesMint.
Sincerely,
Thomas Adams
UnitedStatesMint
OfficeofSales&Marketing
PrintingSpecialist
Washington,DC20220
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SkechersFidelityInvestmentsStateofNorthCarolinaSt.JudeChildren’sResearchGECapitalCorporationT-MobileGirlScoutsofAmericaToshibaGoodrichGoogleUSATodayHarvardUniversityUniversityofConnecticutLandO’LakesWellsFargoBankLindtandSprungliWilsonSportingGoodsSamsungJ.JillUnitedStatesMintAcomSolutionsShorelineBusinessSolutionsFEDCAPRehabilitationPeregrineSolutionsNationalFiremenAssociation
Clients� Proudly Served (to name a few...)
Laser Check Printing Solutions
Stock & Cus�tom Las�er Checks�Bus�ines�s� Envelopes�Las�er MICR Printers� & Toners�Check Writing SoftwareSubs�titute Checks�/IRDs�Paper Proces�s�ing EquipmentTax Forms�
Innovative Laser & Digital Solutions
REIMAGE™ Carbonles�s� PaperREVLAR™ Waterproof PaperLas�er ID Cards�Digital & Las�er Labels�Print Convers�ion Software Stock & Cus�tom Forms� Mailing & Proces�s�ing Fulfillment
Self Mailer Pressure Seal Solutions
Ultras�eal® Pres�s�ure Seal Checks� & Forms�Cus�tom Pres�s�ure Seal Checks� & Forms�Pres�s�ure Seal Proces�s�ing EquipmentPres�s�ure Seal Tax Forms�