R e n e e D e l g a d o 10022 Balmoral Street, Whittier, CA 90601

Phone: 562-652-5004

email: reneedl21@gmail.com

WORK EXPERIENCE: Office Manager / Whittier Business Center Whittier Ca - November 2016 – Current Support our real Estate and Escrow department and Business Center by maintaining office system and supervising staff. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical function. Business Relationship Manager / National Sales Cornerstone Pay Systems Tustin Ca - February2016 to August 2016 Develop and manage relationships with merchants and businesses implement customer action plans that focus on increasing merchant’s, business, retention and profitability. Experience in financial industry desire. Bringing a first-in-class suite of solutions and services specifically tailored Non-profit originations, comprised of former and current professional Athletes from all major sports group (NFL, MBA ,MBL, PGA ) Pro Athletes assist virtually any business or non-profit through the services provided by merchant services. Sr. Business Specialist Wells Fargo Bank Whittier, CA - June 2011 to February 2016 Multiple responsibilities, prioritize and delegate while delivering; Solid relationship with high profile business customer and small business owners. Utilized product knowledge in business credit cards, business line of credit, commercial lending and business equipment loans. Payroll skills including the ability to manage, Merchant Services, Treasury Management, Client Services, Networking B2B, as well cold calling was a tool for bringing prospective clients. Sales experience earning salary plus incentive goals were met exceeded routinely. I have strong critical thinking and problem-solving skills to meet any customer needs. Branch Manager Wells Fargo Bank Santa Fe Springs, CA - June 2009 to June 2011 Managed and developed a team of 32 employees with a © year of OTC transaction of 67,828.00. I served as a member of the greater Los Angeles/ Southern California Regional Bank Senior leadership team. Extensive problem solving skills in management and particularly in crisis management. Experienced with planning alongside partners as well in building, implementing and evaluating effective communication plans. Assistant Store Manager Wells Fargo Bank Whittier, CA - January 2006 to May 2010 Experience exceeding sales and customer services, Strong interpersonal skills with high level ability to interact with team members and customers. Top Performer in sales and credit card, Home Equity, Personal line and business credit. Experience in lending or participating in events and activities for local networks and professional organization such as Shelter Right Hand, Chamber of Commerce. Good attention to detail and accuracy skills. One on one with team members solving. Huddles for customer services and sales

ACHIEVEMENTS: Achieved 3.2 to 4.0 million dollar loans value for quarter 1,2,3,4, 176% of plan for business partner referrals for merchant services, payroll, treasury management, commercial lending, equipment. Top 10 volume producers for Southern California Region, Client Manager in the Premier Banking divisions, managed a portfolio of 300 + High net worth households. Top lead for customer services. EDUCATION: Cerritos College (1987-1990) Associates of Arts, Business Management CERTIFICATIONS : NMLSR ID: 61465 Personal Banking Training Business Specialist Training First Flight Management Academy Certified for Business Credit Lending Customer Services Certifications.