report provide training course sicily, january may 2019...

DIPARTIMENTO CULTURE E SOCIETÀ

REPORT

PROVIDE TRAINING COURSE

Sicily, January – May 2019

Roberta T. Di Rosa

Paris, 03/07/2019 1 Roberta T. Di Rosa


Partnership

• S.i.m.m. Italian Society of Medicine of Migration

• CLEDU Legal Clinic for Human Right University of Palermo

• Società Italiana per lo Studio dello Stress Traumatico

• Servizio di Etnopsicologia - Associazione Centro Penc

• Nucleo operativo di psichiatria transculturale ASP Catania

Paris, 03/07/2019 2

A significant element of the training was the connection with stakeholders and

experts that were already active in the training sector in the territory, in order to:

- not to duplicate the training offer;

- to enhance the collaboration between the actors involved in the sector and

their ability to work in network

Roberta T. Di Rosa


Trainers

Modules

GENDER INEQUALITY, GENDER VIOLENCE VERSUS PROXIMITY VIOLENCE Ignazia Bartholini

Migrants and human rights of the international legislation and of EUROPEAN UNION Maria Concetta Romano

HUMAN CARE and health care Aldo Virgilio

MENTAL HEALTH Massimiliano Aragona

Francesco Colosimo

STRESS MANAGEMENT Vittoria Ardino

Worhshop Leadership Maria Chiara Monti

Mediator Assistant Workshop Leader Ablay Diallo

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The selection of the teachers followed the following criteria:

- competence in training in the specific sector

- research and publications on the relevant subject

- seniority experience in the sector

Roberta T. Di Rosa


Training organization, methods and tools



Modules and sections

The 5 modules were held (every 15 days) always during the weekend.

Each 5-hour module contained two sections:

• a 3-hour theoretical part, held by expert teachers on the subject of the specific module,

• one of the 2 hours, consisted on a workshop conducted by an expert in group dynamics in cross-cultural relationship, flanked by a cultural mediator.

Paris, 03/07/2019 5

The organization of the course in modules of one day each two weeks should be

reviewed. The preference for a one-week intensive course emerged

from students and teachers.

The time available for the modules should be extended. The proposal would be to

do 5 hours in the morning for theoretical content and 3 hours in the afternoon

for group work.

Roberta T. Di Rosa


Staff

- Expert teachers, specialized in training operators in the

migration field

- Group trainer and a cultural mediator training assistant

- Tutor

- the specialization of the tutors in the field of social work and their specific

training in the field of migration has allowed them to also perform a function

of qualified observers regarding the progress of the course.



Monitoring activities

• Periodic Briefing with the conductors of workshop

• Two meetings (an intermediate meeting and a final meeting)

with the tutors

• Feedback from each teacher at the end of the five modules.

• Final evalutation meeting with the conductors of workshop .



Training tools and sheets

- Teachers of the theoretical sections – abstracts of contents with excercices for the re-elaboration and verification

tools

– Presentation (ppt) and bibliographic references

- Group leaders - Summary sheets of what has been achieved during the workshop, both in

terms of the used tools and in terms of contents that have emerged (to be filled at the end of each module workshop)

– Methodology (e.i. focus group, role playing )

– Contents discussed

– Emerging training needs

- Tutor - Summary information for participants

- Signature registers

- Class sheets (summary of the students’ profile, for each course)



Reflections about the implementation

of the training protocol



Consideration about the training project

• The balancing of the professions among the trainees is

a virtuous element, in particular regarding the group

dynamics.

• The age of the traines is relevant with respect to their

involvement, especially during the workshop, with a

higher level of involvement for the under-35 age group.

The observation of this dynamic in relation to the

length of service and the sectors of work should be

examined in depth.



Paris, 03/07/2019 11

Considerations about teachers and

contents

A high level of satisfaction of the trainees was observed with respect to the

teachers and the contents offered.

In particular, the offer of the theoretical contents able to deconstruct the

stereotypical representations of the phenomenon was assessed very well.

However, for the purpose of improving the protocol, some needs are

highlighted regarding the distribution of contents:

- The balance of the overrepresentation of the psychomedical area

- integrate a social work and an ethno-anthropological module

- modify the high generality of the legal area module, which instead should have

as object not so much the legislation on migration but that specific on violence

and the legal instruments for the protection of the victims

Roberta T. Di Rosa


• To give space in listening to the perceived professional needs of the

practitioners as well as the effectiveness of their self-perception.

• To encourage the group experimentation of the transmitted contents

• To verify from one module to another if there was, in the work

context, experiences of implementation of the learnt contents

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Considerations about group work

In some editions of the course a strong investment of the participants was

observed in the group work, which has become sometimes also a space of

horizontal supervision and inter-professional comparison.

This investment was stronger in the lower number groups (around 20 people) and

was lower in the groups with the highest number of subscribers.

The maximum number to be programmed for the full development of the

protocol is 20 practitioners for each edition.

Roberta T. Di Rosa


Consideration about trainees - 1

• The balancing of the professions among the trainees

is a virtuous element in particular regarding the group

dynamics.

• The age of the trainees is relevant with respect to

their involvement, especially during the workshop,

with a higher level of involvement for the under-35

age group.

The observation of this dynamic in relation to the

seniority of service and the sectors of work should be

examined in depth. Paris, 03/07/2019 13 Roberta T. Di Rosa


Consideration about trainees - 2

• the participants are mainly social workers

hypothesis :

The mandatory nature of the professional update seems decisive in order to obtain permission from the employers to

participate

• the less represented professionals are the cultural mediators

Hypothesys :

• the mediators have more demanding schedules and workloads that make their removal of the facilities problematic

• it is not believed that the mediator should have a specific training in the particular fields of action, but is seen as a

transversal figure

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For the definition of the protocol, specific investments must be added

and developed in the direction of involving the cultural mediators,

emphasizing the centrality of this figure and giving space in teaching and

in the group on how to work as a team with the cultural mediator

Roberta T. Di Rosa


Final considerations

• The issue of protecting victims of violence certainly

requires training professionals (social workers, legal

advisors, psychologists, educators, etc.).

• But if these professionals do not have suitable cultural

mediators properly trained in the same subjects and do

not have specific training even in team work with the

cultural mediators, a situation of uncertainty and risk will

be maintained with respect to the outcome of the

protection pathway. •

The protocol should be implemented with specific

attention to the massive involvement of mediators in order

to guarantee professionals in the field can always work

with a properly trained mediator on these issues.



Report questionnaires

Sicily, January – May 2019

03/07/2019 1


The report presents the survey results of 82 participants in the course of Palermo (42) and Trapani (40).

• The majority of the participants works on CAS (Centro di Accoglienza Straordinario, around 27% of the cases) and in SPRAR (Sistema di Protezione per Richiedenti Asilo E Rifugiati, 28,1%), others work on HUB, Hotspot, CIE/CPR and information help desks for migrants. Around one third works in more than one reception center.

• Around one third of the participants works in more than a reception center.

• The majority works in reception centers receiving annually less than fifty per cent of beneficiaries, one participant in ten works in a reception center that annually receives more than one hundred persons.

• Around one third of the participants are social workers, (but only one participant in five has the role of social worker at the reception center), around 30% of the participants assumes the role of educator, 11% has the role of cultural mediator and, finally around 20% of the participants assumes functions of coordination and management.

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Where do they work


• Work experience with migrant women

Around one third of the participants has a lot or sufficient experience in working with migrant women, while around four out of ten does not have experience on the issue.

• The women immediately tell you about the suffered violence?

In general these women tell about the suffered violence (84%) but only after overcoming the initial mistrust.

• It is difficult to understand what the migrant women think

Among those that answered the question, 17,8% (15,6% + 2,2%) admits that it is difficult to understand what the migrant women think, while 40% (17,8% + 22,2%) does not recognise this difficulty

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The relationship with the migrant women


judgements Mediu, score

(min= 1; max = 5)

Agreement

percentage

The practitioners need more training in order to manage such

complex cases

4,41 91,3

It is necessary time to establish a trust relationship 3,70 69,6

There is big difference between our lives experiences and

theirs

3,63 65,2

There is a big cultural gap between us 3,11 40,0

There is a trust problem between the practitioners and the

migrant women

3,09 33,4

It is hard for me to understand what the migrant women feel 2,64 22,2

It is hard for me to understand what the migrant women think 2,62 17,8

No matter how hard I try, I am not able to understand their

choices

2,11 4,4

I am not able to make them understand that all I want is to

help them

2,30 6,8

They do not understand that what I am offering is the best

thing for them

2,42 14,0 03/07/2019 4

The main obstacles regarding the

relationship with the battered women


More than the 80 % of the inquired participants does not

does not have a genuine ad hoc procedure to follow the

gender based violence cases. For those that the

structure has a procedure specific for gender based

violence, more than 58% has evaluated the procedure as

being efficient (very or sufficiently efficient), while one out

of four has negatively evaluated the procedure and

retains that it should be revised.

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The management of violence cases


Medium score

(min= 1; max = 5)

Agreement

Percentage

I possess the necessary

capacities to confront the

situation

3,14 36,4

Difficult, since I did not know

how to manage this kind of

situation

2,69 22,2

Inadequate in front of this

type of violence

2,48 18,2

Powerless, while dealing with

a difficult situation, uneasy

to change

3,18 48,9

I would have liked to have

better competences

regarding this issue

3,82 75

I understood and learned

things that I did not know

regarding this type of

situation

3,84 75,6

03/07/2019 6

While managing the gender based

violence cases that you acknowledge, you

felt… Regarding the management of GBV cases, only one out of three participants thinks to possess the necessary skills to manage gender based violence cases, and one out of four claimed to the necessity to have more expertise on the subject. Around one out of five has declared to have difficulty or feeling inadequate and almost half of the participants claimed to feel “powerless”.


• The training with more efficiency has an anthropological

approach, since that many of the practitioners affirm that is the

training that permits to have a wider knowledge regarding the

cultural differences

• There is also a high number of participants that require training

with a psychological approach.

• Finally, the participants also retain the efficiency of a training

with a legal approach.

03/07/2019 7

Quale può essere la formazione più utile

per migliorare l’efficacia del lavoro?


The overall evaluation of the training has acquired a high score.

In a scale from 1 to 4, the overall average of the entire training is

3,37. The overall average regarding the modules is even highest

(3,45). Furthermore, it was not verified a large difference

regarding the evaluation of the modules. Three modules out five

have obtained the same score, that is also the highest 3,49. The

items with a higher evaluation are those regarding the lecture, but

the difference regarding the other issues is minimum. Regarding

the workshops and its content, the score is 3,44.

The following slides show it in detail.

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The evaluation of the training


General Evaluation of the training from the participants Media Std.Dev. a) Congruity of the course’s content and the stated objectives 3,36 0,810

b) Correspondence between the training’s content and initial expectations 3,26 0,791

c) Correspondence of the training contents and professional interest 3,44 0,535

d) Applicability of the discussed topics in the professional field 3,31 0,681

e) Correspondence of the subjects regarding the flagged necessity of updated

3,35 0,582

f) How would you evaluate your level of involvement for the entire duration of the course?

3,52 0,569

g) How would you evaluate the level of involvement of the other participants during the course for the entire duration of the course?

3,35 0,582

l) Quality of the distributed teaching material 3,33 0,632

m) Completeness and easiness of the materials supporting the didactics 3,33 0,636

n) Utility of the teaching material at work and study 3,16 0,670

r) Facilitated access to the places of the training 3,39 0,726

s) Functionality and comfort of the used spaces 3,37 0,698

t) Adequacy of the available equipment (projector, board, ecc.) 3,44 0,627

u) Assistance from the staff that were not teachers (secretary, technicians) 3,53 0,570

The quantity of hours dedicated to the lessons 3,41 0,708

The quantity of hours dedicated to the workshop 3,42 0,731

The quality of the didactic material 3,29 0,780

The duration adequacy of the training regarding the declared aims and the content

3,40 0,623

Adherence of the training regarding the explicit needs and the working needs of the participants

3,40 0,651

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The evaluation of the training course of Provide (Palermo and Trapani) of the participants

Medium score given by the participants (min = 1; max = 4)

Module 1 Module 2 Module 3 Module 4 Module 5

Gender based

violence and

proxemic violence

Migrants and Human Rights

Human care and health

assistance Mental distress

Stress manage-

ment

Average per item

Average score regarding the content 3,54 3,39 3,46 3,54 3,28 3,44

Average score regarding the teaching 3,58 3,36 3,51 3,56 3,26 3,45

Average score regarding the workshop 3,42 3,47 3,49 3,43 3,41 3,44

Average per module 3,49 3,42 3,49 3,49 3,34 3,45

03/07/2019 10

The evaluation of each module

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