Report Tile

United States Office of Personnel Management

TRAINING & MANAGEMENT ASSISTANCE PROGRAM

Getting to Know TMA

Agenda

• TMA Overview

• Contract Features and Benefits

• TMA Business Lines

• Six-Step Procurement Process

• TMA Partnerships

• Questions and Answers

TMA Mission

To provide Government agencies with customized training, learning, and human capital solutions that maximize individual,

team, and enterprise performance.

TMA: Who We Are

• Established in 1982 as a reimbursable program in OPM

• Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions

• Current contract period is 10/01-9/06

• Manage 500+ projects annually

• Support 100+ government agencies

• 19 pre-qualified commercial partners

TMA: Who We Are (Continued)

• Current HQ staff of 14, includes 7 Project Managers and 2 CORs

• Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver

• Performance Consultant under contract

• Project Managers handle 15-20 projects valued at $5-10 million annually

• Realized Inter-Agency Agreement (IAA) funding for FY 2004 was $75M

Contract Features and Benefits

• Feature: Simplified Procurement Process

Benefit: “Speed-to-Mission” Results

• Feature: Flexible Funding Arrangements

Benefit: Manage Large Projects over Multiple Fiscal Years

• Feature: Experienced Project Managers

Benefit: Safeguard Government’s Interest

• Feature: Pre-Qualified Contractors

Benefit: Public and Private Sector Best Practices

Contract Features and Benefits (Continued)

• Feature: Comprehensive Contract and Project Administration

Benefit: Paperwork Pain Relief

• Feature: TMA Guarantee

Benefit: Total Satisfaction with Quality of Products and Services

The TMA Guarantee

“We guarantee the performance of our commercial partners and stand behind the quality of our products.”

● If a contractor is not performing well, your TMA● Project Manager will intervene immediately & ● establish a plan to get back on track.

● If a contractor does not improve in a reasonable ● time, with your concurrence your TMA Project ● Manager can move the project to another contractor● in days.

●TMA has achieved a 99% deliverable acceptance rate since FY 2000.

TMA Lines of Business

• TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:

Customized Learning Solutions

Strategic Human Resources Management Solutions

Customized Learning Solutions

•e-Learning Applications● Section 508 Compliant● SCORM Conformant

• Courseware Conversion• Knowledge Management Systems • Interactive Video Tele-training• Video • Wireless Solutions• Classroom Training Materials• Performance Support Tools• Blended Learning Curricula

Strategic HRM Solutions

• Human Capital Management Planning• Workforce Planning & Restructuring• Performance Measurement & Evaluation

• Process Improvement

• Performance & Compensation Systems • Succession Management• Diversity Planning• HR Systems Development & Integration

TMA Solutions Support Career-Long Employee Learning and Performance Improvement

Processes

Technologies

Interventions

Job Analysis and Design

Competency Determination Recruiting

and Selection

Knowledge Capture

Succession Planning

Advanced Training

Formal Training

Entry and Orientation

Individual,Team, &

EnterprisePerformance

Retention and QWL

Performance Support

Processes

TMA Learning Partners

• Anteon Corporation• Booz, Allen & Hamilton• C2 Technologies• Carley Corporation• Cubic Applications• FPMI Solutions• HumRRO• Human Technology• ICF Consulting

• IDSI• Pal-Tech, Inc.• Performance Technologies

International • PerformTech• PowerTrain • SAIC • SI International

Numerous Other Teaming Partners

TMA Strategic HRM Partners

• Anteon Corporation• Booz, Allen & Hamilton• Center for Organizational Excellence• C2 Technologies• HumRRO• Human Technology• ICF Consulting• Perot Systems• SRA International

Numerous Other Teaming Partners

TMA’s Six-Step Procurement Process

1. Develop a Statement of Work (SOW)

2. Complete an Inter-Agency Agreement (IAA)

3. Select a Contractor

4. Attend a Project Kick-Off Meeting

5. Review and Approve the Management Plan

6. Manage the Project

TMA: All About Partnerships

• Our customers

• Our commercial partners

• Other OPM organizations

• Other Federal agencies

Questions & Answers

Training & Management Assistance Program

Jenise Setian, Branch Chief

(202) 606-5196

www.opm.gov/hrd/tma/index.asp