reporting x factor 1
DESCRIPTION
Taking a look at at sustainability reporting for the financial services. In terms of reclaiming and rebuilding reputation, demonstrating your commitment to CSR is an invaluable tool - so which financial services firms are getting it right? And where could they be doing better?Our in-house speakers presented their most recent sustainability reports, which our judging panel (gently) critiqued.TRANSCRIPT
Sustainability reporting
X Factor
2
X Factors…
Stage presence X/5
Lyrics X/5
Ambition X/5
3
4
Legal & General
5
6
7
8
Legal & General
Stage presence 4/5
Liked:
Stakeholder survey online
Campaigns
Work on:
Video
9
Legal & General
Lyrics 3/5
Liked:
Data
Progress tables
Work on:
Charts
Explanation and context
10
Legal & General
Ambition 3/5
Liked:
Comprehensive set of targets
Work on:
Look beyond 2011
11
Legal & General
Stage presence 4/5
Lyrics 3/5
Ambition 3/5
X Factor 10/15
12
13
Clear structure
14
15
Clear progress reports
16
Core issues addressed
17
“We recognise that - as an industry - we have notdone a good job...
of effectively explaining the role of banks in society”
18
“The biggest disappointment
of my time at the FSA has
been the failure of firms, in
particular their senior
management, to learn the
lessons of past mis-selling"
19
Stage presence 3/5
Lyrics 4/5
Ambition 3/5
X Factor 10/15
Barclays
20
21
22
“These are truly defining times
for The Co-operative. In the
midst of an economic crisis, we
have continued to demonstrate
that a principled approach to
business, one that marries
competitiveness with
responsibility, can deliver
outstanding results.”
23
24
25
26
27
28
29
Work on
Make it more fun
Targets only one year?
30
Stage presence 3/5
Lyrics 5/5
Ambition 4/5
X Factor 12/15
The Co-operative