request for assistance (rfas) filed periodroslsncmbnwpcowwapoeatotal 2010 1,10548314225-8522,124...

SINGLE-ENTRY APPROACH PROGRAM 2010 -

2014

SEnA

SENA AT THE NATIONAL LEVEL

Request for Assistance:October 25,2010 – December

31,2014

REQUEST FOR ASSISTANCE (RFAs) FILED

Period ROs LS NCMB NWPC

OWWA

POEA

TOTAL

2010 1,105 483 142 25 - 852 2,124

2011 12,976 - 1,770 249 - 1,776 17,254

2012 15,177 - 3,916 167 - 2,935 22,195

2013 16,185 - 4,597 43 1,089 4,254 26,168

2014 17,370 26 5,856 - 3,920 5,848 33,020

TOTAL 62,813 509 16,281 484 5,009 15,665

100,761

REGIONAL OFFICES

LS NCMB NWPC OWWA POEA0

15,000

30,000

45,000

60,000

75,00062,813

509

16,281

484 5,009

15,665

Request for Assistance Filed

(2010-2014)

DISPOSITION RATE ON RFAs HANDLED

PERIOD Regional Offices

ATTACHED AGENCIESTOTAL

LS NCMB NWPC OWWA POEA

2010 590/1,105(53%) - 109/142

(77%)0/25(0%) - 694/852

(81%)1,393/2,124

(66%)

2011 12,897/13,538

(95%)

408/483(84%)

1,631/1,803

(90%)

274/274(100%) -

1,758/1,1836

(96%)

16,968/17,934

(95%)

2012 15,019/15,789

(95%)-

3,826/4,088

(94%)

160/167(96%) -

2,689/3,020

(89%)

21,694/23,064

(94%)

2013 16,154/16,635

(97%)-

4,691/4,859

(97%)

50/50(100%)

1,018/1,089

(93%)

4,337/4,585

(95%)

26,250/27,218

(96%)

2014 17,321/17,839

(97%)

24/26(92%)

5,715/6,024

(95%)-

3,451/3,927

(88%)

5,270/6,232

(85%)

31,781/34,048

(93%)

TOTAL

61,981/62,813

(99%)

432/509

(85%)

15,972/16,281

(98%)

484/484

(100%)

4,469/5,009

(89%)

14,748/15,665

(94%)

98,086/100,761

(97%)

National Disposition from October 2010 to December 2014

NATIONAL DISPOSITION(2010-2014)

2010 2011 2012 2013 20140%

20%

40%

60%

80%

100%

66%

95% 94% 96% 93%

NATIONAL DISPOSITION(BY OFFICE/AGENCY)

DOLE ROs LS NCMB NWPC OWWA POEA0%

20%

40%

60%

80%

100%99%

85%

98% 100%

89%94%

SETTLEMENT RATE ON RFAs HANDLED




2010 396/1,105(36%) - 107/142

(75%)0/25(0%) - 551/852

(65%)1,054/2,124

(50%)

2011 8,926/13,538(66%)

288/483

(60%)

1,592/1,803

(88%)

274/274(100%) -

1,327/1,1836

(72%)

12,407/17,934

(69%)

2012 12,183/15,789

(77%)-

3,752/4,088

(92%)

160/167(96%) -

2,036/3,020

(67%)

18,131/23,064

(79%)

2013 13,472/16,635

(81%)-

4,547/4,859

(94%)

50/50(100%)

923/1,089(85%)

3,654/4,585

(79%)

22,646/27,218

(83%)

2014 14,376/17,839

(81%)

17/26(65%)

4,791/6,024

(80%)-

2,925/3,927

(74%)

4,158/6,232

(67%)

26,267/34,048

(77%)

TOTAL

49,353/62,813

(79%)

305/509

(60%)

14,789/16,281

(91%)

484/484

(100%)

3,848/5,009

(77%)

11,726/15,665

(75%)

80,505/100,761

(80%)

National Settlement from October 2010 to November 2014

NATIONAL SETTLEMENT(2010-2014)

2010 2011 2012 2013 20140%

20%

40%

60%

80%

100%

50%

69%

79%83%

77%

NATIONAL SETTLEMENT(BY OFFICE/AGENCY)


20%

40%

60%

80%

100%

79%

60%

91%100%

77% 75%

Breakdown of Settled and Withdrawn RFAsfrom October 2010 to December 2014

SETTLED AND WITHDRAWN RFAs

MODE OF STATUS ROs



SETTLED39,59

4 19710,10

2 484 3,700 9,71663,79

3WITHDRAW

N 9,759 108 4,687 0 148 2,01016,71

2TOTAL

(SETTLED &

WITHDRAWN)

49,353

305 14,789

484 3,848 11,726

80,505

National Disposition and Settlementfrom October 2010 to December 2014

PERIODDISPOSITION RATE SETTLEMENT RATE

ROs AAs ROs AAs

2010 590/1,105(53%)

803/1,019(79%)

396/1,105(36%)

658/1,019(65%)

2011 12,897/13,538(95%)

4,071/4,396(93%)

8,926/13,538(66%)

3,481/4,396(79%)

2012 15,019/15,789(95%)

6,675/7,275(95%)

12,183/15,789(77%)

5,948/7,275(82%)

2013 16,154/16,635(97%)

10,096/10,583(95%)

13,472/16,635(81%)

9,174/10,583(87%)

2014 17,321/17,839(97%)

14,460/16,209(89%)

14,376/17,839(81%)

11,891/16,209(73%)

TOTAL61,981/62,8

13(99%)

36,105/37,948

(95%)

49,353/62,813

(79%)

31,152/37,948

(82%)

REFERRAL RATE ON RFAs HANDLED




2010 194/1,105(18%) - 2/142

(1%)0/25(0%) - 143/852

(17%)339/2,124

(16%)

2011 3,971/13,538

(29%)

120/483(25%)

39/1,803(2%)

0/274(0%) -

431/1,1836(23%)

4,561/17,934(25%)

2012 2,836/15,789

(18%)-

74/4,088(2%)

0/167(0%) -

653/3,020(22%)

3,563/23,064(15%)

2013 2,682/16,635

(16%)-

144/4,859(3%)

0/50(0%)

95/1,089(9%)

683/4,585(15%)

3,604/27,218(13%)

2014 2,733/17,839

(15%)

7/26(27%)

570/6,024(9%) -

526/3,927(13%)

349/6,232(6%)

4,185/34,048(12%)

TOTAL

12,416/62,813

(20%)

127/509

(25%)

829/16,281

(5%)

0/484(0%)

621/5,009

(12%)

2,259/15,665

(14%)

16,252/100,761

(16%)

Referrals from October 2010 to December 2014

REFERRALS(2010-2014)

2010 2011 2012 2013 20140%

20%

40%

60%

80%

100%

16%25%

15% 13% 12%

REFERRALS(BY OFFICE/AGENCY)


20%

40%

60%

80%

100%

20%25%

5%0%

12% 14%

Breakdown of Referred RFAs from October 2010 to December 2014

REFERRED RFAsMODE OF REFERRAL ROs


LS NCMB NWPC OWWA POEAREFERRED TO COMPULSORY ARBITRATION

9,837 121 762 0 578 2,25913,55

7REFERRED TO VOLUNTARY

ARBITRATION29 0 31 0 0 0 60

REFERRED TO OTHER OFFICES 2,550 6 36 0 43 0 2,635

TOTAL REFERRALS

12,416 127 829 0 621 2,259

16,252

Distribution of Referral to Compulsory Arbitrationfrom October 2010 to November 2014

ROs LS NCMB NWPC OWWA POEA0

1,0002,0003,0004,0005,0006,0007,0008,0009,000

10,000 9,837

121762

0578

2,259

REFERRED TO COMPULSORY ARBITRATION

MONETARY BENEFITS from October 2010 to December 2014

2010 2011 2012 2013 2014 TOTAL

Settled RFAs

1,022 9,917 14,080 17,673 21,101 63,793

Monetary Benefits

ROs 4,068,356.65

172,794,744.14

895,366,380.29

525,148,462.31

606,443,679.89

2,203,821,623.28

LS - 3,105,805.03

- - 607,228.39 3,713,033.42

NCMB 1,160,886.15

71,906,704.21

200,884,383.16

330,679,306.20

128,549,063.04

733,180,342.76

OWWA

- - - 12,073,748.82

45,459,496.40

57,533,245.22

POEA 14,912,486.48

56,981,194.01

66,486,378.80

132,055,728.90

163,828,022.91

434,263,491.10

TOTAL

20,141,729.28

304,788,447.39

1,162,737,142.25

999,957,246.23

944,887,470.63

3,432,512,035.78

Distribution of Monetary Benefits by Officefrom October 2010 to December 2014

REGIONAL OF-FICES

2,203,821,623.28

NCMB 733,180,342.7

6

POEA 434,263,491.1

0

OWWA 57,533,245.22 LEGAL SERVICE 3,713,033.42

MONETARY BENEFITS

Distribution of Monetary Benefits by Yearfrom October 2010 to December 2014

2010 2011 2012 2013 20140

200

400

600

800

1000

1200

20

305

1,1631,000 945

MONETARY BENEFITS

(I

N M

IL-

LIO

NS)

WORKERS BENEFITTED from October 2010 to December 2014

OFFICE 2010 2011 2012 2013 2014 TOTAL

ROs 266 13,450 21,950 24,264 26,156 86,086

LS - 248 - - 16 264

NCMB 69 2,322 3,746 5,056 4,600 15,793

OWWA - - - 985 3,214 4,199

POEA 498 1,398 1,910 3,399 3,474 10,679

TOTAL 833 17,418 27,606 33,704 37,460 117,021

Distribution of Workers Benefitted by Officefrom October 2010 to December 2014

DOLE ROs, 86,086

NCMB, 15,793

POEA, 10,679

OWWA, 4,199 LS, 264

WORKERS BENEFITTED

Distribution of Monetary Benefits by Yearfrom October 2010 to December 2014

2010 2011 2012 2013 20140

500010000150002000025000300003500040000

833

17,418

27,606

33,70437,460

WORKERS BENEFITTED

SENA AT THE REGIONAL LEVEL

DOLE Regional OfficesOctober 2010-December 2014

REQUEST FOR ASSISTANCE (RFAs FILED)

ROsPERIOD

TOTAL2010 2011 2012 2013 2014

NCR 627 4,220 4,160 4,972 5,264 19,243

CAR 40 429 492 527 509 1,997

RO1 83 652 684 789 686 2,894

RO2 13 205 220 217 264 919

RO3 0 941 759 1,200 1,244 4,144

RO4A 184 1,478 2,049 2,079 2,137 7,927

RO4B 33 265 514 589 625 2,026

RO5 0 449 705 619 861 2,634

RO6 34 419 260 570 719 2,002



ROsPERIOD

TOTAL2010 2011 2012 2013 2014

RO7 0 1,752 2,154 1,517 1,877 7,300

RO8 32 482 742 504 530 2,290

RO9 1 228 209 240 335 1,013

RO10 17 323 568 510 484 1,902

RO11 26 612 1,099 1,015 773 3,435

RO12 10 389 385 540 784 2,108

RO13 5 132 267 297 278 979

TOTAL 1,015 12,976 15,177 16,185 17,370 62,813

NCMB Regional BranchesOctober 2010-December 2014


RBsPERIOD

TOTAL2010 2011 2012 2013 2014

NCR 61 1,065 3,095 3,502 4,477 12,200

CAR 7 52 35 19 17 130

RB1 5 27 44 66 77 219

RB2 0 3 5 6 3 17

RB3 12 92 112 108 108 432

RB4A 34 203 255 343 363 1,198

RB4B 0 1 1 0 0 2

RB5 0 6 4 7 16 33

RB6 2 67 83 93 134 379



RBsPERIOD

TOTAL2010 2011 2012 2013 2014

RB7 3 53 52 217 388 713

RB8 3 52 20 15 22 112

RB9 11 82 87 98 97 375

RB10 0 45 46 54 53 198

RB11 3 10 51 24 45 133

RB12 1 9 24 9 15 58

RB13 0 3 2 36 41 82

TOTAL 142 1,770 3,916 4,597 5,856 16,281

DOLE Regional OfficesDisposition of RFAs

October 2010-December 2014

ROsDisposed

/ Handled

Disposition Rate

NCR 19,015/19,243

98.82%

CAR 1,995/1,997 99.90%

RO1 2,891/2,894 99.90%

RO2 909/919 98.91%

RO3 4,140/4,144 99.90%

RO4A 7,572/7,927 95.52%

RO4B 1,986/2,026 98.03%

RO5 2,632/2,634 99.92%

ROsDisposed

/ Handled

Disposition Rate

RO6 1,996/2,002

99.70%

RO7 7,199/7,300 98.62%

RO8 2,281/2,290 99.61%

RO9 963/1,013 95.06%

RO10 1,888/1,902 99.26%

RO11 3,418/3,435 99.51%

RO12 2,101/2,108 99.67%

RO13 964/979 98.47%

DOLE Regional OfficesSettlement of RFAs


ROs Settled/ Handled

Settlement Rate

NCR 14,821/19,243

77.02%

CAR 1,605/1,997 80.37%

RO1 2,510/2,894 86.73%

RO2 687/919 74.76%

RO3 3,828/4,144 92.37%

RO4A 5,775/7,927 72.85%

RO4B 1,601/2,026 79.02%

RO5 2,184/2,634 82.92%


Settlement Rate

RO6 1,589/2,002

79.37%

RO7 5,497/7,300 75.30%

RO8 1,847/2,290 80.66%

RO9 816/1,013 80.55%

RO10 1,585/1,902 83.33%

RO11 2,547/3,435 74.15%

RO12 1,606/2,108 76.19%

RO13 855/979 87.33%

DOLE Regional OfficesSettlement of RFAsJanuary-December 2014


Settlement Rate

NCR 4,316/5,477

78.80%

CAR 429/513 83.63%

RO1 632/693 91.20%

RO2 190/269 70.63%

RO3 1,177/1,250 94.16%

RO4A 1,852/2,199 84.22%

RO4B 465/628 73.93%

RO5 681/867 78.55%


Settlement Rate

RO6 562/737 76.26%

RO7 1,520/1,984 76.61%

RO8 416/536 77.61%

RO9 263/342 76.90%

RO10 451/484 93.18%

RO11 573/785 72.99%

RO12 597/794 75.19%

RO13 252/280 90.00%

NCMB Regional BranchesDisposition of RFAs


RBsDisposed

/ Handled

Disposition Rate

NCR 11,955/12,200

97.99%

CAR 128/130 98.46%

RB1 208/219 94.98%

RB2 17/17100.00

%

RB3 432/432100.00

%

RB4A 1,184/1,198 98.83%

RB4B 2/2100.00

%

RB5 29/33 87.88%

RBsDisposed

/ Handled

Disposition Rate

RB6 378/379 99.74%

RB7 686/713 96.21%

RB8 109/112 97.32%

RB9 375/375100.00

%

RB10 197/198 99.49%

RB11 133/133100.00

%

RB12 57/58 98.28%

RB13 82/82100.00

%

NCMB Regional BranchesSettlement of RFAs


RBs Settled/ Handled

Settlement Rate

NCR 11,095/12,200

90.94%

CAR 128/130 98.46%

RB1 194/219 88.58%

RB2 8/17 47.06%

RB3 409/432 94.68%

RB4A 1,086/1,198 90.65%

RB4B 2/2100.00

%

RB5 26/33 78.79%


Settlement Rate

RB6 341/379 89.97%

RB7 617/713 86.54%

RB8 102/112 91.07%

RB9 361/375 96.27%

RB10 163/198 82.32%

RB11 126/133 94.74%

RB12 51/58 87.93%

RB13 80/82 97.56%

NCMB Regional BranchesSettlement of RFAsJanuary-December 2014


Settlement Rate

NCR 3,634/4,626

78.56%

CAR 15/17 88.24%

RB1 57/78 73.08%

RB2 2/3 66.67%

RB3 97/108 89.81%

RB4A 292/371 78.71%

RB4B 0/0 0.00%

RB5 10/16 62.50%


Settlement Rate

RB6 117/134 87.31%

RB7 319/390 81.79%

RB8 17/24 70.83%

RB9 93/102 91.18%

RB10 46/54 85.19%

RB11 38/45 84.44%

RB12 14/15 93.33%

RB13 40/41 97.56%

NCMB Regional BranchesRanking in terms of Settlement

January-December 2014

RBs Settlement Rate

1) RB13 98%

2) RB12 93%

3) RB9 91%

4) RB3 90%

5) CAR 88%

6) RB6 87%

7) RB10 85%

8) RB11 84%

RBs Settlement Rate

9) RB7 82%

10) RBS NCR & 4A

79%

11) RB1 73%

12) RB8 71%

14) RB2 67%

15) RB5 63%

16) RB4B 0%

Ranking in terms of Average Days to SettleOctober 2010-December 2014

DOLE Regional Offices

DOLE Regional Offices

Duration to Settle

ROs 3 & CARAGA 9 days

RO10 11 days

ROs 6, 8 & 9 12 days

ROs 7 & 12 15 days

ROs CAR, 2, 4B, & 5 16 days

RO11 17 days

ROs NCR, 1 & 4A 21 days

Ranking in terms of Average Days to Settle

January-December 2014NCMB Regional Branches

RBs Duration to Settle

1) CAR 5 days

2) RB7 9 days

3) RBs 1 & 13 10 days

4) RB6 11 days

5) RB12 13 days

6) RBs 3 & 10 14 days

7) RB2 16 days

8) RBs NCR & 11 17 days

9) RBs 4A & 5 18 days

10) RB9 21 days

11) RB8 25 days

Distribution in terms of Referral to Compulsory Arbitration


ROsPERIOD

TOTAL2010 2011 2012 2013 2014

NCR 162 968 462 387 516 2,495

CAR 2 81 76 104 71 334

RO1 3 95 78 124 42 342

RO2 1 62 47 36 63 209

RO3 0 165 21 29 63 278

RO4A 11 514 473 520 261 1,779

RO4B 3 46 103 47 110 309

RO5 0 106 91 68 153 418

RO6 3 68 32 55 73 231

RO7 0 406 384 323 313 1,426

RO8 4 156 72 50 70 352

RO9 1 19 33 26 56 135

RO10 2 79 123 52 32 288

RO11 1 118 194 224 160 697

RO12 0 128 61 107 144 440

RO13 0 18 32 34 20 104

TOTAL 193 3,029 2,282 2,186 2,147 9,837

Distribution in terms of Referral to Compulsory Arbitration


RBsPERIOD

TOTAL2010 2011 2012 2013 2014

NCR 0 0 12 87 403 502

CAR 0 0 0 0 0 0

RB1 0 1 0 1 10 12

RB2 0 1 2 4 0 7

RB3 0 7 3 2 8 20

RB4A 1 7 15 10 45 78

RB4B 0 0 0 0 0 0

RB5 0 0 0 1 2 3

RB6 0 8 10 1 9 28

RB7 0 0 3 12 39 54

RB8 1 0 0 2 3 6

RB9 0 0 2 2 2 6

RB10 0 10 6 10 7 33

RB11 0 0 0 0 5 5

RB12 0 0 6 0 0 6

RB13 0 0 1 0 1 2

TOTAL 2 34 60 132 534 762

Distribution in terms of Referral to Other OfficesDOLE Regional Offices

October 2010-December 2014ROs

PERIODTOTAL

2010 2011 2012 2013 2014

NCR 0 600 367 350 330 1,647

CAR 0 19 14 12 7 52

RO1 0 12 4 7 8 31

RO2 0 3 3 3 2 11

RO3 0 13 4 11 1 29

RO4A 0 6 4 2 3 15

RO4B 0 11 6 5 7 29

RO5 0 2 4 0 5 11

RO6 1 58 18 3 86 166

RO7 0 143 62 17 25 247

RO8 0 3 14 16 20 53

RO9 0 6 0 2 3 11

RO10 0 4 10 1 0 15

RO11 0 40 37 55 42 174

RO12 0 22 7 9 16 54

RO13 0 0 0 3 2 5

TOTAL 1 942 554 496 557 2,550

Distribution in terms of Referral to Other OfficesNCMB Regional Branches

October 2010-December 2014RBs

PERIODTOTAL

2010 2011 2012 2013 2014

NCR 0 0 3 2 10 15

CAR 0 0 0 0 0 0

RB1 0 1 0 0 0 1

RB2 0 0 0 1 0 1

RB3 0 0 0 0 0 0

RB4A 0 0 0 0 2 2

RB4B 0 0 0 0 0 0

RB5 0 0 0 0 0 0

RB6 0 0 1 0 4 5

RB7 0 0 1 4 3 8

RB8 0 0 0 0 1 1

RB9 0 0 1 0 0 1

RB10 0 1 0 0 0 1

RB11 0 0 0 0 1 1

RB12 0 0 0 0 0 0

RB13 0 0 0 0 0 0

TOTAL 0 2 6 7 21 36

Industries InvolvedDOLE Regional Offices and Attached

AgenciesJanuary 2012-December 2014

TYPE OF INDUSTRY TOTAL

% DISTRIBUTI

ON

Administrative and Support Service Activities 5,015 15.64%

Other Service Activities 4,969 15.50%

Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles 4,644 14.49%

Construction 2,728 8.51%

Manufacturing 2,667 8.32%

Accommodation and Food Service Activities 2,560 7.99%

Transportation and Storage 1,661 5.18%

Information and Communication 1,106 3.45%

Professional, Scientific and Technical Activities 1,096 3.42%

Agriculture, Forestry and Fishing 986 3.09%

Public Administration and Defense; Compulsory Social Security 976 3.04%

Education 707 2.21%

Financial and Insurance Activities 694 2.16%

Arts, Entertainment and Recreation 472 1.47%

Electricity, Gas, Steam and Air Conditioning Supply 407 1.27%

Human Health and Social Work Activities 397 1.24%

Activities of Households as Employers; Undifferentiated Goods-and Services-Producing Activities of Households for Own Use 322 1.00%

Real Estate Activities 228 0.71%

Mining and Quarrying 168 0.52%

Activities of Extra-Territorial Organizations and Bodies 130 0.41%

Water Supply, Sewerage, Waste Management and Remediation Activities 120 0.37%

Issues Involved (TOP 10)DOLE Regional Offices and Attached

AgenciesJanuary 2012-December 2014

CODE

TYPE OF ISSUE TOTAL % DISTRIBUTION

LS01 Non-payment/underpayment of Wage 2,948 15.94%

LS06 Non-payment/underpayment of SSS 2,172 11.75%

ULP02

Illegal dismissal with money claims 2,084 11.27%

LS09 Non-payment/underpayment of 13th Month Pay 1,802 9.74%

LS07 Non-payment/underpayment of Philhealth 1,610 8.71%

LS08 Non-payment/underpayment of Pag-ibig 1,525 8.25%

LS02 Non-payment /underpayment of Overtime Pay 1,488 8.05%

LS05 Non-payment/underpayment of Holiday Pay 1,305 7.06%

LS10 Non-payment/underpayment of Separation Pay 1,248 6.75%

LS04 Non-payment/underpayment of Service Incentive Leave

367 1.98%Reference: Database of ROs CAR, 1, 2, 3, 4A, 9, 10, 11 12, 13 & NCMB

THANK YOU

request for assistance (rfas) filed periodroslsncmbnwpcowwapoeatotal 2010 1,10548314225-8522,124...

Documents

national disposition2010

national settlement2010

national levelrequest

assistance filed2010

settled withdrawn49

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