request for proposal no. 19-00165-arlw for the …for proposal (rfp) to enter into a fiveyear...
TRANSCRIPT
REQUEST FOR PROPOSAL NO. 19-00165-ARLW
FOR
THE OPERATION OF
ADA PARATRANSIT SERVICE
IN DELAWARE COUNTY (PA)
TABLE OF CONTENTS
1 – INTRODUCTION .............................................................................................................................................. 1
2 - DEFINITIONS ..................................................................................................................................................1 - 2
3 - PRIORITIES OF SERVICE ............................................................................................................................3 - 4
4 - SERVICE BACKGROUND .............................................................................................................................4 - 9
5 - SEPTA ORGANIZATIONAL STRUCTURE .............................................................................................. 9 - 10
6 - SCOPE OF SERVICES (SEE ATTACHMENT 2 OF THE RFP COPY OF THE AGREEMENT)
7 - CONTRACTOR PAYMENT ....................................................................................................................... 11 - 12
8 - PERFORMANCE ......................................................................................................................................... 12 - 17
9 - PROCUREMENT GUIDANCE................................................................................................................... 17 - 22
10 - EVALUATION & IMPLEMENTATION CRITERIA ............................................................................ 22 - 25
11 - ANTI-DRUG & ALCOHOL PROGRAM ................................................................................................ 25 - 26
12 - HEALTH INSURANCE PORTABILITY & ACCOUNTABILITY ACT ............................................. 26 - 27
13 - FUEL ........................................................................................................................................................... 27 - 28
14 - DRUG & ALCOHOL PRICING ............................................................................................................. 29
15 - PARATRANSIT DRIVER CRIMES MATRIX - A ................................................................................ 30 - 31
16 - PARATRANSIT DRIVER CRIMES MATRIX - B ................................................................................. 32 - 33
17 - DOCUMENTS SPECIFIC TO PARATRANSIT SERVICE IN DELAWARE COUNTY ......................... 34
A. Tariff Nos. 229 and 146 ....................................................................................... 35 - 46 B. Service Run Breakdown ....................................................................................... 47 - 48 C. Procedures for Customer Inquiries ...................................................................... 49 - 51 D. Vehicle Condition Report ..................................................................................... 52 - 54 E. Maintenance Requirements ................................................................................. 55 - 65 F. Release of Information Concerning Criminal Record Information ......................... 66 - 67 G. Emergency Weather Plan .................................................................................... 68 - 91 H. SEPTA's CCT Billing Procedures Policy Manual ................................................ 92 - 104 I. Release of Information Concerning Insurance ................................................. 105 - 106 J. Fleet Roster ..................................................................................................... 107 - 109
18 - SAMPLE PERFORMANCE BOND .................................................................................................... 110 - 111
19 - PRICE PROPOSAL ................................................................................................................................ 112 - 114
20 - PROJECT PROGRESS & PERFORMANCE EVALUATION ......................................................... 115 - 117
21 - CERTIFICATION REGARDING LOBBYING .................................................................................. 118 - 119
22 - CERTIFICATION REGARDING COMPLIANCE WITH IMMIGRATION REFORM AND
CONTROL ACT OF 1986..................................................................................................................... 120 - 121
23 - DRUG FREE WORK PLACE CERTIFICATE .................................................................................. 122 - 124
24 - QUARTERLY FUEL SUMMARY REPORT ...................................................................................... 125 - 126
25 - BID / PROPOSAL PROTEST PROCEDURES ................................................................................... 127 - 129
26 - DBE RESOURCE LIST .................................................................................................................................. 130
REQUEST FOR PROPOSAL
FOR THE OPERATION OF ADA PARATRANSIT SERVICES IN DELAWARE COUNTY (PA)
1 Introduction
1.1 The Southeastern Pennsylvania Transportation Authority (SEPTA) is issuing this Request for Proposal (RFP) to enter into a five-year Contract with a qualified transit operations Contractor to operate American with Disabilities Act (ADA) Paratransit Services in Delaware County, PA and maintain the vehicles assigned to this project.
Created by the state legislature, the Authority is a body corporate and politic, and acts as an agency and an instrumentality of the Commonwealth of Pennsylvania. SEPTA serves the heavily populated southeastern Pennsylvania counties of Bucks, Chester, Delaware, Montgomery, and Philadelphia.
2 Definitions: frequently used terms and SEPTA’s definitions
2.1 Accident - as defined by FTA in 49 CFR Parts 653-654.
2.2 ADA - Americans with Disabilities Act; and all federal regulations pursuant to ADA.
2.3 Add-On Trip - Any trip that was not part of a driver's original manifest display, and was dispatched to a driver in real time.
2.4 Cancellation - Any trip in which a patron decides to cancel two (2) hours or more prior to the confirmed/negotiated pick-up time.
2.5 Companion - A person accompanying the SEPTA ADA- eligible patron and whose pick-up and drop-off are at the same location. Companion will pay the same fare as the SEPTA ADA patron.
2.6 Cushion ride - Any time the trainer rides in the vehicle with the driver or trainee.
2.7 ETA - Vehicle’s estimated time of arrival.
2.8 ETA Calculation - Vehicle’s estimated time of arrival based upon the last performance of activity on tour.
2.9 FTA - Federal Transit Administration.
2.10 Group - Three (3) or more persons riding with a common pick-up and drop-off point.
2.11 Holidays - New Year’s Day, Martin L. King Day, Presidents’ Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
2.12 Incident - Any non-vehicular occurrence outside the normal (i.e., wheel comes off the wheelchair); any vehicular damage not defined above as "accident"; any bodily injury that is not received during an accident as defined in #1 & 2 (i.e., patron falls).
2.13 Key Personnel - Officers, Designated Project Manager, Personnel Manager, Operations Manager, Administration, Driver Trainer, Safety/Risk Manager and Systems Manager.
2.14 Late Cancellation - Any cancellation made less than two hours before the confirmed pick up time. This occurrence is treated the same as a No-Show.
2.15 Mean Distance Between Failures (MDBF) - A measurement of efficiency determined by dividing the Contractor’s total odometer miles in a SEPTA fiscal period by the total number of vehicle mechanical breakdowns in the Contractor’s fleet for the same period.
2.16 Mobile Android Tablet (MAT) – A wireless interactive, real-time data device that transmits an electronic manifest display to the driver in each vehicle. The MAT has an integrated data radio with GPS/AVL capability.
2.17 Negotiated - Time patron accepts (and confirms) when requested time is not available at the time reservation is made.
2.18 Non-Ambulatory - Any person who uses a scooter or wheelchair for mobility.
2.19 No-Show - Patron is not available for confirmed ride five minutes after the end of the on time window on drivers manifest display, cancels ride less than two hours before the scheduled time, or declines trip when the driver arrives at the door. SEPTA Dispatch must authorize all no-shows.
2.20 Out of Service Record - A trip scheduling software category used to indicate that the driver of a tour has gone out of revenue service for a temporary period of time. This designation may be required for, but not limited to lunch breaks, scheduled breaks, fixed stops or refueling.
2.21 On-Time Performance – The thirty (30) minute window buffering scheduled time used to assess timeliness of each pick-up.
2.22 PAT - Passenger Assistance Techniques.
2.23 Peak Hours - 7:00 a.m. - 9:00 a.m.; 2:00 p.m. - 4:00 p.m. - Monday through Friday
2.24 Personal Care Attendant (PCA) - A person traveling as an aide who is designated or employed by a registered ADA Paratransit rider to help that person meet his or her personal needs and/or facilitate travel, is traveling with the rider (same pick-up and drop-off points), and is pre-registered with SEPTA. The PCA will not pay a fare.
2.25 Productivity – The number of passenger trips delivered per revenue hour.
2.26 Related Parties - Affiliates of the Contractor; entities for which investments are accounted for by the equity method by the enterprise; trusts for the benefit of employees, such as pension and profit sharing trusts that are managed by or under the trusteeship of management; principal owners of the Contractor; its management; members of the immediate families of principal owners of the Contractor and its management; and other parties with which the Contractor may deal if one party controls or can significantly influence the management or operating policies of the other to an extent that one of the transacting parties might be prevented from fully pursuing its own separate interests. Another party also is a related party if it can significantly influence the management or operating policies of the transacting parties or if it has an ownership interest in one of the transacting parties and can significantly influence the other to an extent that one or more of the transacting parties might be prevented from fully pursuing its own separate interests.
2.27 Requested Time - The pick-up time patron requests when a reservation is made.
2.28 Rescheduled Trip - Any trip scheduled again, such as a return trip from a delayed medical appointment, or when a patron requests a return trip after a No-Show. Once a rescheduled trip time is agreed upon, the rescheduled trip is subject to the same on-time performance requirements as any other trip.
2.29 Revenue Hour - Hours calculated in the trip scheduling software system and reflected in the vehicle manifest display, from the beginning of the first scheduled pick-up (excluding early cancellations) to the last scheduled drop-off (also excluding early cancellations), including refueling time and breaks (lunch, etc.) of less than two hours. Revenue hours will exclude breaks or out of service records which are in excess of two hours. In this Contract, revenue hours will not include deadhead vehicle hours (i.e., non-passenger hours to and from the operating base or garage).
2.30 Revenue Service - Any vehicle, driver or tour receiving payment for providing transportation.
2.31 SEPTA Service Area - The geographic area in which the Contractor will provide transportation. Whenever any street forms a boundary of the service area, both sides of the street, and the facilities that open directly onto said street, shall be considered to be within the service area. Any ride beginning or ending on a street forming the border shall be considered to be in the service area, regardless of the side of the street on which the ride begins or ends.
2.32 Serial Trip - Any trip where the same driver provides stopover trips for a patron with less than 30 minutes between the drop-off and subsequent pick-up. Serial trips are strictly prohibited and SEPTA will not remit revenue hourly payments for such trips.
2.33 Tour - The scheduled trips to be performed by one driver during his/her work shift.
2.34 Trip - The act of transporting one person from one predetermined location to another.
2.35 Trip Rejection, Trip Turn-Down or Trip Denial - Any time SEPTA does not accommodate the patron's requested time and/or another time within one (1) hour before or one (1) hour after the requested time and, therefore, SEPTA does not provide the reservation. All trip rejections are reported.
2.36 Trip Variance - Any time SEPTA successfully negotiates a trip reservation with a patron that is more than 60 minutes different from the originally requested time. (SRP only – otherwise it is a trip denial – see 2.35 above).
3 Priorities of Service
3.1 SEPTA’s Customized Community Transportation Department (CCT) is responsible for providing all Paratransit service for the Authority. The agency is committed to providing high-quality Paratransit service to our passengers.
3.2 Paratransit service is a very complicated mode of public transportation. These priorities are considered our guiding principles in our management of the system.
3.2.1 Safety: The most important aspect of our Paratransit service is safety. To achieve this, we place a high emphasis on every aspect of the service that will ensure the safety of all involved. Some examples of the kinds of things that are important to the safety of the service include: • Safe driving• Well-trained employees• Properly maintained vehicles• Efficient but responsible vehicle schedules• Effective and appropriate customer assistance
3.2.2 ADA Compliance: In addition to safety, SEPTA strives to provide ADA Paratransit service and Shared Ride Program service that is in full compliance with the federal ADA and PADOT regulations. We place importance on: • Maintaining adequate capacity levels• Providing on-time service• Ensuring the full accessibility of our equipment and facilities• Providing appropriate and proper passenger assistance• Enabling and assisting passengers who use other modes of accessible SEPTA
transit in addition to Paratransit service
3.2.3 Quality service: Passengers aboard SEPTA’s Paratransit service should have a quality riding experience. By this we mean: • Vehicles are clean and in sound operating condition• Drivers and other staff are professional, well-groomed, polite and courteous• The ride is comfortable, climate controlled and free of excessive noise• All rides are performed on-time at all times
3.2.4 Economy: SEPTA is concerned about maintaining an economically efficient service. This is important not only because of our responsibility to efficiently manage public funds, but also because of the demand for Paratransit service. To achieve this, we will: • Ensure vehicle schedules maintain high productivity• Manage our fleet and other physical assets efficiently to maximize our use of
all equipment• Employ the right people with the right skills to get the job done• Manage service delivery proactively throughout the day to maximize the use of
our fleet• Ensure that service standards and rules that apply to SEPTA, our Contractors
and our passengers are followed and that everyone is working together to helpus to remain efficient
• Ensure full fleet availability
3.2.5 Cooperation: We seek a full partnership and a cooperative relationship with all of our Contractors. To achieve this we are constantly striving for: • Regular and open communication• Discussion of problems during the early stages, with a focus on solutions rather
than blame• Sharing of responsibilities to constantly improve the service
4 Service Background
4.1 Introduction
4.1.1 CCT is responsible for providing Paratransit service transportation to eligible members of the public under two (2) programs--the federally mandated ADA Paratransit service program, for persons with disabilities, and the Pennsylvania Lottery Fund’s Shared-Ride Program (SRP), for Philadelphia residents age 65 and older. The Division operates SRP in Philadelphia County only, but ADA Paratransit service operates within the five (5) county SEPTA service area.
4.2 ADA Paratransit service for persons with disabilities
4.2.1 Guided by the US Dept. of Transportation and US Dept. of Justice regulations 49 CFR Parts 27, 37 and 38 available at http://www.fta.dot.gov/documents/2011-23576.pdf implementing the complementary Paratransit service requirements of the Americans with Disabilities Act, the Division provides door-to-door, driver assisted ADA Paratransit service by advance reservation, using ride sharing, to eligible persons with disabilities throughout SEPTA’s five (5) county service area of about 2,200 sq. mi. using passenger vans, sedans, and lift-equipped vans operated by Contract carriers. ADA service whenever possible mirrors fixed route days and hours of operation with six and seven day schedules. SEPTA Tariff 229 governs the provision of ADA Paratransit. A flat fare covers Philadelphia ADA; a flat fare with a distance-based fare adjustment may be applied for suburban ADA travel. The ADA is considered civil rights legislation and regulated by the federal government. Familiarity with the federal regulations governing ADA service, strict observation of their provisions, and documentation of all processes and actions taken are therefore required.
4.3 Shared-Ride Program (SRP) Paratransit service for seniors (PHILADELPHIA COUNTY ONLY. Does not apply to Bucks, Chester, Delaware, & Montgomery Counties).
4.3.1 The Pennsylvania Lottery subsidizes ride-shared Paratransit service transportation to registered riders age 65 and older, under Pennsylvania Act 36 of 1991 www.pacode.com/secure/data/067/chapter425/chap425toc.html, regardless of income or health. As the Philadelphia County Coordinator, SEPTA provides Shared-Ride Program Paratransit service within Philadelphia County only. SRP service operates within the same days and hours as ADA Paratransit service. SEPTA Tariff 146 governs Shared-Ride Program Paratransit service.
4.4 Service areas
4.4.1 SEPTA’s CCT ADA Complementary Paratransit service area encompasses all of Philadelphia County and portions of Bucks, Chester, Delaware and Montgomery Counties. Some areas receive 6-day and others, 7-day service. CCT is not authorized to provide service to/from nor collect fares for trips outside service area boundaries. Such trips are ineligible, and Contractors will not be reimbursed for them.
4.4.2 For SEPTA’s registered SRP customers, SEPTA Paratransit service shall be provided on a ride-shared, advance-reservation basis anywhere within Philadelphia County (including the prescribed three (3) mile buffer area).
4.5 Description of SEPTA’s CCT Paratransit services 4.5.1 Contract carriers within the City of Philadelphia and each suburban county provide
SEPTA’s Paratransit service - CCT Connect. Each Contractor is responsible for providing rides to customers, training drivers (other than SEPTA provided training) and maintaining vehicles.
4.5.2 SEPTA’s CCT Department functions as the administrator of CCT Connect service, overseeing the suburban and city contracts. In addition, SEPTA provides centralized passenger certification, driver training, drug and alcohol testing, and directly manages the reservation, scheduling, dispatch and service monitoring functions of rides. SEPTA also provides vehicles to Contractors for use in the service.
4.5.3 SEPTA’s suburban county Contractors primarily provide ADA service.
4.5.4 ADA demand in Delaware County has been flat; however after the first year of the contract demand is projected to grow uniformly at an added rate of 1% per year for the five (5) years of the contract. SEPTA’s current assigned fleet for Delaware County is 52 vehicles.
Additional information on Delaware County service indicators and characteristics is provided in Scope of Services (see Attachment 2 of the RFP Copy of the Proposed Agreement).
4.6 Service to be Contracted from this RFP
4.6.1 The purpose and intent of this RFP is to hire Contractors that will be responsible for the provision of ADA Paratransit service in SEPTA’s service area of Delaware County. As part of its Contract, the Contractor will be responsible for hiring, training and deployment of drivers involved in the delivery of this service, providing on-time, quality service, maintaining vehicles, and providing sufficient support to other functions necessary for this service.
4.6.2 Using a centralized service configuration, SEPTA will provide the reservations, scheduling and control center functions for this service.
4.6.3 SEPTA has made every effort to accurately identify the level of service our Contractors can expect to operate under this Contract. Proposers are cautioned, however, that these service estimates can be impacted by variables outside of SEPTA’s control and/or knowledge.
4.7 Proposal Instructions
4.7.1 Any firm (hereinafter referred to as "Proposer") interested in submitting a Proposal is requested to submit a formal Proposal (hereinafter referred to as "Proposal") for the required service detailed in this RFP (hereinafter referred to as "Project"). Any information in addition to that required by this RFP, which the Proposer feels will help in the evaluation of its Proposal, is to be submitted with its Proposal. Any Proposal submitted must comply with the requirements of this RFP as herein stated including all applicable federal, state and local laws, and is to be signed by an officer legally authorized to bind Proposer to an agreement (hereinafter referred to as "Agreement") and shall be submitted to SEPTA in writing, in the time and in the manner described herein.
4.7.2 Proposer should note that SEPTA intends to award one Contract for ADA Paratransit service operations within Delaware County for the service area defined in the Scope of Services (Attachment # 2 of the RFP Copy of the Proposed Agreement). The basic Service Area covered under this Contract will be provided to origins and destinations within ¾ mi. corridors on both sides of regular SEPTA’s fixed route bus and light rail route.
4.7.3 The term of this Contract shall be for five years’ duration beginning on or about June 27, 2020.
4.7.4 This Contract may be cancelled by SEPTA for cause or convenience, in accordance with the specific terms of the attached Contract.
4.8 Basic Contractor Qualification Requirements
4.8.1 SEPTA will only award a Contract to a firm, which SEPTA has determined to be responsive and responsible. Proposer shall furnish adequate documentation, as determined by SEPTA, with its Technical Proposal. A responsible Proposer is one that, in SEPTA’s sole discretion, meets the following standards:
• Integrity and Ethics - Has a satisfactory record of integrity and business ethics,in compliance with 49 U.S.C. Section 5325(j) (2) (A);
• Debarment and Suspension – Is neither debarred nor suspended from Federalprograms under DOT regulations, “Non-procurement Suspension andDebarment,” 2CFR Parts 180 and 1200, or under FAR at 48CFR, Chapter 1Part 9.4 or any Commonwealth of Pennsylvania funded programs. Thiscontract will also be governed by the Contractor’s responsibilities under 49CFR, Part 29, regarding debarment, suspension, and other responsibilitymatters of any lower tier covered transactions, as applicable;
• Affirmative Action and DBE – Is in compliance with the Common Grant Rules’affirmative action and DOT’s Disadvantaged Business Enterpriserequirements, 49 CFR, Part 26;
• Public Policy – Is in compliance with the public policies of the FederalGovernment, as required by 49 U.S.C. Section 5325 (j) (2) (B) andCommonwealth of Pennsylvania public policies;
• Administrative and Technical Capacity – has the necessary organization,experience, accounting, and operational controls and technical skills, or theability to obtain them in compliance with 79 U.S.C Section 5325 (j) (2) (D);
• Licensing and Taxes – Is in compliance with applicable licensing and tax lawsand regulations;
• Financial Resources – has, or can obtain, sufficient financial resources toperform the contract, as required by 49 U.S.C. Section 5325 (j) (2) (D);
• Production Capability – Has, or can obtain, the necessary production, andtechnical equipment and facilities;
• Timeliness – Is able to comply with the required delivery or performance schedule, taking into consideration all existing commercial and governmental business commitments;
• Performance Record – Is able to provide a satisfactory current and past
performance record.
4.8.2 Qualified firms must have an operating record free of any terminations of Contracts or operating agreements due to poor performance or other reasons of cause.
4.8.3 The service described by Proposer must be fully responsive to this RFP. If the
Proposer does not fully address the requirements of this RFP or eliminates or qualifies their response to the requirements of this RFP, the firm’s Proposal may be judged non-responsive.
4.8.4 The RFP fully describes the Proposal requirements for this work. This RFP requires the following aspects of service be addressed:
• Implementation Plan • Start-up/Transition Plan • System Management • Operational Plan • Experience of Firm • Other Matters of Responsiveness
4.9 Basic Concept of Operations
4.9.1 Call intake, trip scheduling, and dispatching of ADA Paratransit and SRP service are responsibilities of SEPTA, not the Contractor. For the service to be delivered in Delaware County, the Contractor is responsible for driver check-in, daily assignment of operators to runs and vehicles, “end-of-shift” check-in, distribution of passenger and SEPTA information, collection of paperwork, and reporting. SEPTA dispatchers will take over from the time the vehicles are pulled out of the yard until they are pulled back into the yard. Contract supervisory personnel must be on site to ensure operators check in, know their assignments, and are assigned vehicles. All communications to and from in-service operators will be channeled via the dispatcher unless specifically authorized by SEPTA. SEPTA may require the Contractor to provide appropriate personnel for special service events and other occasional SEPTA service needs. The Contractor is required to maintain an adequate labor force to perform all work assigned. The Contractor is also responsible for providing street supervision, driver performance oversight, and vehicle maintenance, as well as accident response and investigation.
4.9.2 Contractor shall assign specific vehicles to blocks of work in accordance with
SEPTA’s instructions for size and type of vehicle each individual piece of work requires. SEPTA will use software to generate schedules that will be finalized and optimized by SEPTA. The Contractor is encouraged to provide ongoing feedback on the schedule optimization process so that the service provided by the Contractor is productive and effective.
4.10 Scope of Service Offered to Passengers
4.10.1 SEPTA provides door-to-door service for all registered riders. The service also includes assistance to passenger boarding and disembarking the vehicles, carrying bags or parcels, securing wheelchairs and scooters and assisting riders with fastening seat belts. SEPTA also transports registered service animals at free of charge. The details of these requirements are defined in the Scope of Services (Attachment #2 of the RFP Copy of Proposed Agreement).
4.11 Computerized Reservations & Scheduling
4.11.1 SEPTA’s CCT at its central operations center will take trip reservations for this service. At a minimum, reservations are accepted weekdays from 7:00 a.m. to 4:00 p.m. and from 7:30 a.m. to 4:30 p.m. on weekends and holidays.
4.11.2 SEPTA compiles the customer trip requests into vehicle schedules each day. The schedules are transmitted to the Contractor vehicles wirelessly via the Mobile Android Tablets (MATs) over a cellular data network. The Contractor must perform all work assigned.
4.12 Growth History and Trends
4.12.1 The Scope of Services (Attachment #2 of the RFP Copy of the Proposed Agreement) contains a breakdown of the current service levels and projected growth in the system. Some of the current service characteristics of the work being contracted with this RFP are detailed in the following table:
Current Average of one-way weekday trips 660
Current Rides/Revenue Hour 1.51
Total Weekday Tours (am/pm) 48
Fleet Assignment 52
Current No Show rate 2.7%
Current cancellation rate 9.3%
For this contract, SEPTA is projecting the following initial service delivery requirement (see table below):
Day of the week Full Day 04:00-19:00
AM Peak 06:00-10:00
PM Peak 14:00-18:00
Evening 18:00-End
M-F 43 43 47 5 Saturday 8 8 10 2 Sunday 5 5 6 1
4.12.2 The above information is an average based on the operations of the current Contractor. SEPTA has made every effort to validate this information but note that the performance indicators may vary depending on external and internal factors.
5 SEPTA Organizational Structure
5.1 This RFP is being issued to hire a Contractor to perform a portion of the work required to provide CCT ADA Complementary Paratransit service. In addition to the Contractor’s responsibilities in this program, SEPTA maintains a significant organization to manage our aspects of the service and to manage the Contractors directly providing service delivery.
5.2 SEPTA’s CCT department manages a variety of services. These include park and ride shuttles, community transit service, contracted fixed route services, and Paratransit services. Within Paratransit service, SEPTA is responsible for program management functions such as reservations, scheduling and dispatching, contractor management, assistance with driver training, radio dispatching, fleet management oversight, financial management, and quality of service functions. As a general rule, all functions that are not specifically assigned to the Contractor will remain the full responsibility of SEPTA. Some of the specific positions involved in the CCT Paratransit service covered by this RFP are further identified below:
5.2.1 Project Manager: SEPTA’s CCT Paratransit program is managed by our Project Manager (hereinafter referred to as "SEPTA's Project Manager"). SEPTA’s Project Manager is assisted by a management team, which provides the technical direction of the various aspects of the Project. These additional management areas include, but are not limited to: • Operations: Contractor performance and SEPTA’s reservations, scheduling
and dispatch functions• Finance, billing and reporting• Fleet oversight• Passenger eligibility• Customer service• Safety and training
5.2.2 Contract Administrator: SEPTA’s direct liaison between our organization and the Contractor is a Contract Administrator (hereinafter referred to as SEPTA's “Contract Administrator”). SEPTA's Contract Administrator will be the single point of contact on all Agreement and management matters and must approve all changes in the service, in writing, before they can be acted upon.
5.2.3 SEPTA Management Activities: From time to time, other SEPTA staff may be assigned to work on particular aspects of this project to perform certain tasks. As necessary, the Contractor will be advised of such assignments and will be required to work with staff as necessary.
5.3 SEPTA Procurement, Supply Chain & DBE Division 5.3.1 From the initial advertising of this RFP through the selection of the firm to be
awarded this project, the PSC&DBE Division contract administrator will be the sole authorized point of contact for all issues relating to this project. Following the award of the Agreement, the Contractor will be required to work with the PSC&DBE Division’s contract administrator on all matters relating to the finalization of the formal Scope of Service, provision of required certificates of insurance, performance bonds, Agreements, leases and any other matters related with the formal execution of the Agreement. After the Agreement has been fully executed, the Project Manager from CCT will maintain the day-to-day contact between SEPTA and the Contractor.
6 Scope of Service (See Attachment 2 of the RFP Copy of the Agreement).
7 Contractor Payment
7.1 The Project Manager shall submit monthly invoices to SEPTA within five business days of the following month for service rendered during the previous month’s reporting period. A "month" shall be a period defined by SEPTA. A copy of the official SEPTA Financial/Budget Calendar, which specifies the span of each month is will be given to the awarded carrier at the start of the Contract, and subsequently, prior to the start of SEPTA’s fiscal year. Furthermore, a "week" is defined as a period of time commencing on Sunday and closing on Saturday. SEPTA shall endeavor to promptly process Contractors' invoices and will pay all invoices within 30 days of receipt of invoice.
7.2 Supporting back up must be received by SEPTA prior to SEPTA conducting a review of the invoice. Contractor’s reimbursement will be based on SEPTA-approved revenue hours and labor hours in accordance with the price proposal, which have been documented and verified.
7.3 Discrepancies and Problems
7.3.1 In the event of a dispute between SEPTA and the Contractor over charges, SEPTA will withhold compensation for the sum equal to the full value of the disputed charges. Undisputed balances of such invoices (less liquidated damages) shall not be withheld. SEPTA shall make a determination and offer a resolution within 30 business days after documentation has been provided.
7.3.2 The Contractor will not be reimbursed for work that is incomplete or unsubstantiated. Any pattern or practice of such billings may result in termination of Contractor’s Contract and possible legal action.
7.4 Fares
7.4.1 General Information
7.4.1.1 The Contractor’s operators are responsible for collecting and recording fares from all passengers on each bus (including collection of, and/or notation of use, of any Trailpasses, tokens, cash, and transfers) determined in accordance with SEPTA service tariffs and schedules specified by SEPTA. Cash fares shall be kept by the Contractor as a progress payment. If the Contractor fails to collect any or all fares, the loss shall be the Contractor's and not SEPTA's. SEPTA shall deduct the sum of all the fares the Contractor should have collected from the Contractor's monthly payment/invoice.
7.4.1.2 SEPTA Tariffs establishes rates of fare for various classifications of passengers using SEPTA’s ADA Complementary Paratransit and SRP service (see Item 17A – Tariff No. 146 and Tariff No. 229). The trip scheduling software will transmit theexpected passenger fares to the MAT’s manifest display screen.
7.4.2 Payment of Fare
7.4.2.1 Except as provided above, each fare-paying passenger shall pay the exact fare due. The amount of the fare due shall be listed on the vehicle manifest display screen.
7.4.2.2 Customers will pay fares in accordance with the prevailing tariff. Drivers will not be required to make change. Contractor shall be notified of changes in fare rates and/or methods of payment.
7.4.3 Fare Collection
7.4.3.1 The Contractor shall be responsible for the collection from passengers of all cash fares or other SEPTA Key fare instruments, except as identified above.
7.4.3.2 SEPTA shall distribute to the Contractor bulletins and instructions concerning acceptable cash and prepaid fare instruments. The Contractor shall insure they are followed explicitly.
7.4.3.3 No Contractor shall, in its own name or under its own authority, impose or collect any fare or charge of any kind on any SEPTA’s CCT passenger or any agency or third party. Only those fares listed on the manifest display screen may be collected. Any driver who requests or collects an unauthorized fare shall be permanently barred from operating SEPTA’s CCT service.
7.4.4 Tokens Collected in Payment of Fare
7.4.4.1 If tokens are collected in payment of fare, they shall be packaged by the Contractor in SEPTA-provided coin bags. On the outside of each bag Contractor shall attach a completed “Submission of SEPTA Paratransit Tokens – Collected in Payment of Fare” form (see Item 17H – SEPTA CCT’s BillingProcedures Policy Manual of the RFP). The bags must be delivered personally (not mailed) to SEPTA's cashier window located at 200 W. Wyoming Avenue, Philadelphia, PA 19140.
7.5 Submissions Required
7.5.1 The Contractor is responsible for supplying information to SEPTA for reporting internally as well as to state and federal agencies. A description of the standard reports and forms to be used for submission of reports is included in Item 17H – SEPTA’s CCT Billing Procedures Policy Manual of the RFP.
8 Performance
8.1 Introduction
8.1.1 One of the most important goals of this Contract is to foster a partnered relationship with the Contract operator in an effort to provide safe, reliable, and efficient service. Because of this, it is vital that SEPTA’s Contractors perform at the required levels identified in this Contract. In this Section, SEPTA presents requirements related to performance and identifies remedies designed to compensate SEPTA if the Contractor fails to perform as required.
8.2 Monitoring
8.2.1 SEPTA will monitor the service delivered by the Contractor and related activities to assess Contractor performance. This monitoring will include direct observation, on-site visits, administrative audits and reviews and other efforts that will enable SEPTA to review and evaluate present and past performance. The items SEPTA will monitor will include all aspects of the service required by this RFP.
8.3 Performance Monitoring
8.3.1 As part of the monitoring procedure, SEPTA will conduct random/periodic inspections and field audits of all service and vehicles as part of the overall quality assurance and control program.
8.3.2 SEPTA employs monitors, supervisors and management personnel to oversee the operation of transportation service and vehicle conditions and to provide assistance to drivers and passengers. These supervisors shall oversee operations provided under this Contract for compliance with the terms of the Contract. Contractors shall be required to provide SEPTA full access to observe service and equipment.
8.3.3 SEPTA will have staff for monitoring service and a Control Center where riders can contact SEPTA for same-day trip information. The Contractor shall have available a dedicated direct telephone line for SEPTA’s staff to communicate with operations management staff on matters relating to immediate service issues. The Contractor’s management staff will respond to SEPTA inquiries in a timely fashion.
8.4 Performance Standards
8.4.1 To ensure provision of high-quality service, Contractors will be expected to satisfy high standards of performance. These standards are described below. If a Contractor fails to maintain these standards, SEPTA may impose liquidated damages to rectify the problem.
8.4.2 On-time Performance
The Contractor shall maintain an on-time performance level of 90%, (except during weather emergencies). In doing so it is imperative that drivers initiate their tours as per the time indicated on their manifest display. Any ride, which has been delayed for any reason (except during weather emergencies) beyond the on-time window shall be considered outside of the acceptable range and shall be considered late.
8.4.3 Notification
8.4.3.1 Because SEPTA and our Contractors are a team, it is imperative to keep good lines of communication open. Essential in this effort is prompt notification of SEPTA by the Contractor for certain major events. The Contractor must notify SEPTA immediately if any of the following occur:
8.4.3.1.1 No driver prior to start of tour 8.4.3.1.2 Delays in service in outside the on time window as set forth in definitions 8.4.3.1.3 Breakdowns 8.4.3.1.4 Accident/incidents 8.4.3.1.5 Driver removal from service 8.4.3.1.6 Random drug test
8.4.3.2 SEPTA will work with the Contractor to remedy any service problems but, because quality service is paramount, SEPTA reserves the right to transfer a ride(s) to another Contractor(s), if a tour(s) is in excess of 20 minutes late including delay in departing garage. If this occurs, rides will be appropriately identified and liquidated damages may be assessed to pay for the additional service required to deliver the late trips.
8.4.4 Early Arrival
8.4.4.1 Drivers shall not arrive at a pick-up point more than fifteen (15) minutes prior to the confirmed time identified on driver’s manifest display.
8.4.5 Safety
8.4.5.1 Contractor must maintain a safety record of less than 4 chargeable/preventable accidents and incidents per 100,000 miles.
8.4.6 Adherence to Performance Standards
8.4.6.1 If the Contractor fails to perform as required by this RFP, SEPTA will notify the Contractor in writing. This notification will contain the details of the performance failure. If, after thirty (30) days, the Contractor does not fully remedy the problems, SEPTA reserves the right to remove some or all of the Contractor’s assigned work without offering the Contractor any financial compensation for this loss. SEPTA may also take other corrective measures, or order the Contractor to take corrective measures, necessary to remedy the problems. These corrective remedies may include SEPTA hiring another firm to perform the service components that the Contractor has failed to perform. If other remedies are employed, the Contractor will be held financially responsible for all costs related to these remedies.
8.5 Liquidated Damages Procedures
8.5.1 There may be occasions where the Contractor does not perform as required in this RFP. If performance failures occur, the service is harmed in the eyes of the passengers. Also, performance failures often cost SEPTA additional monies, as SEPTA must take extra effort or employ other measures to fix these deficiencies. For these reasons, SEPTA has included a schedule of liquidated damages that may be applied. Liquidated damages are employed to compensate SEPTA for the real and/or potential costs of various service failures. These are employed to compensate SEPTA for the value of inadequately performed service and/or to recoup wasted financial resources so they can be used to take corrective actions.
8.5.2 If a Contractor violates one of the requirements below, a liquidated damage may be assessed. If so, the Contractor will receive written notification of the liquidated damage within thirty (30) days of assessment. The Contractor then has ten (10) days to provide written justification for the removal of a liquidated damage assessment. As determined at SEPTA’s sole discretion, if no acceptable removal justification is received within ten (10) days, the assessed liquidated damage will automatically be applied to the Contractor’s billing invoice.
8.5.3 SEPTA’s management staff, service supervision staff, and other staff stationed in SEPTA’s Control Center shall be authorized to identify specific performance issues, which may result in the assessment of liquidated damages to the Contractor.
8.5.4 If liquidated damages are assessed, they will be deducted from the Contractor's invoice thirty days after they occurred. Safety-related infractions will be deducted from the invoice for the month in which they occur.
8.5.5 Assessment of Liquidated Damages
8.5.5.1 Liquidated damages shall be assessed at the rate of Fifty Dollars ($50.00) per incident as follows:
Vehicle body damage in excess of $250 not repaired within 30 days of theincident;
Vehicle heating or air conditioning failure while in service (in season); Failure by driver to wear a presentable, approved uniform or a SEPTA
approved equivalent; Vehicle operating in SEPTA’s service displaying unauthorized signage,
postings or graphics of any kind not expressly approved by SEPTA; Broken interior or exterior lights or signals when vehicle is in service (any time
of day); For each vehicle running out of fuel while in SEPTA’s service; For each wheelchair lift failure while in SEPTA’s service; Failure to properly store wheelchair securement belts/straps when vehicle is
in service and belt/straps are not required; Failure of driver to display his/her ID badge or possess a valid driver’s license
on their person while in SEPTA service;
8.5.5.2 Liquidated damages shall be assessed at the rate of Seventy Five Dollars ($75.00) per occurrence for lateness in excess of 20 minutes at any point in the schedule.
8.5.5.3 Liquidated damages shall be assessed at the rate of One Hundred Dollars ($100.00) per occurrence for: Insufficient personnel on duty to perform required service; Insufficient number of operating securement belts/straps on any vehicle while
in SEPTA service; Failure to notify SEPTA of any passenger accident or passenger injury within
fifteen (15) minutes of occurrence. Failure to return a vehicle to service within 48 hours (major accidents
excluded). Incomplete/late submission of any required administrative report.
8.5.5.4 Liquidated damages shall be assessed at the rate of One Hundred Fifty Dollars
($150.00) per occurrence for failure to provide a service recovery vehicle within 60 minutes in the event of an incident, accident or breakdown.
8.5.5.5 Liquidated damages shall be assessed at the rate of Two Hundred Fifty Dollars
($250.00) per occurrence for:
Vehicle not being properly maintained as defined by manufacturers' recommended standards and/or minimal Pennsylvania Inspection standards;
Failure to maintain an up-to-date vehicle maintenance history and mileage record;
Failure to perform preventive maintenance within 500 miles of the scheduled interval;
Use of any vehicle in SEPTA’s revenue service that does not meet the minimum standards (see Scope of Service Attachment #2 of the RFP Copy of the Proposed Agreement);
Use of an unauthorized vehicle to transport any SEPTA patrons; Use of any driver in SEPTA’s revenue service who does not meet the
minimum standards (see Scope of Service Attachment #2 of the RFP Copy of the Proposed Agreement);
Any driver or vehicle record which is not up-to-date, or which is incomplete, i.e., lacking annual Motor Vehicle Record;
Willfully and knowingly failing to pick-up a scheduled rider; Insufficient number of vehicles to perform Contractual obligation (per vehicle
per day); Removal of parts from out-of-service vehicles to install on another vehicle
because the parts are not immediately available; Failure to perform testing required for the detection of drugs and alcohol
required under section 11 in the Scope of Service (Attachment #2 of the RFP Copy of the Proposed Agreement);
Failure to properly secure any wheelchair or ambulatory patron while being transported in SEPTA service;
Failure to maintain any driver file with required documents as outlined in the Scope of Service (including, but not limited to; criminal background checks, motor vehicle checks, drug and alcohol testing results, driver complaints, training records, etc.).
8.5.5.6 Extraordinary Performance Failure
8.5.5.6.1 In some cases, SEPTA has experienced an extraordinary failure by a
Contractor to perform in certain circumstances. These instances have presented SEPTA with a very difficult and expensive management challenge to rescue the service. If this type of situation occurs, SEPTA may waive the application of itemized liquidated damages and may replace these with a single penalty addressing the entire situation. The cases in which this remedy may be applied are as follows:
8.5.5.6.1.1 A liquidated damage assessment of One Thousand Dollars ($1,000.00) per occurrence for:
• Unauthorized use of a SEPTA-Contracted vehicle; • Failure to submit FTA National Transit Database and Penn DOT
Reports to SEPTA as required in Item 17H (SEPTA’s CCT Billing Procedures Policy Manual);
• Each vehicle which has been out of service for 90 days or more (major accidents excluded)
8.5.5.6.1.2 A liquidated damages assessment of Five Thousand Dollars
($5,000.00) per occurrence:
• For each vehicle that fails a random Inspection where major defects are found as defined in Items 17D – “Vehicle Condition Report” and Item 17E – “Maintenance Requirement” and Scope of Services (Attachment #2 of the RFP Copy of the Proposed Agreement), liquidated damages shall be assessed. These out-of-service criteria are extracted from PADOT Vehicle Equipment Inspection and Regulation Requirements 175.80 Vehicle Inspection procedure, as they pertain to brakes, wheels, tires, chassis, steering and major safety defects on wheelchair lifts and securement devices.
• For any violation of the US Dept. of Transportation or US Dept. of Justice ADA regulations (49 CFR Parts 27, 37 and 38).
• For any pattern or practice of failure to comply with Contractual requirements for drug and alcohol testing as outlined in the Scope of Service.
9 Procurement Guidance
One (1) Technical Proposal on a CD in searchable PDF format (or thumb drive) along with one clearly marked original and four (4) copies of the Technical Proposal and one clearly marked original and four (4) copies of the Price Proposal are due no later than Thursday, January 30, 2020 at 10:30 A.M., prevailing Eastern Time. Indicate the RFP #19-00165-ARLW and the Package (Technical or Price Proposal) being submitted on each envelope. The Proposals shall be submitted to:
SEPTA
Rebecca L. Ware, Senior Contract Administrator Procurement, Supply Chain & DBE Division
1234 Market Street, 11th Floor Philadelphia, PA 19107
9.1 Form of Proposal: The Proposal must address all items set forth in Attachment #2 of the
RFP Copy of the Proposed Agreement, “Scope of Service”, and shall be submitted in two (2) separately sealed Sections, the Technical Proposal in one envelope and the Price Proposal in another envelope (clearly marked).
9.1.1 Technical Proposal: The service described by a Proposer must be fully responsive
to this RFP. This shall include but shall not be limited to the following information:
9.1.1.1 Implementation/Start-Up Plan and Transition Plan – The plan should provide a detailed plan of all start-up tasks. This should include a chronological listing of events. The Proposer shall detail and thoroughly document its knowledge of the issues and problems inherent in a Paratransit service start-up and in a transition between an incumbent Contractor and a new Contractor (if applicable), and shall thoroughly explain the contingency measures to be implemented by the Contractor in the event problems arise. In lieu of a transition plan, the incumbent Contractor should discuss actions to be taken to correct any existing issues or concerns.
9.1.1.2 Once the Contract is awarded, the Proposer must provide to SEPTA a weekly status report on all start-up activities (i.e., staffing/hiring, facility make-ready, parts inventory procurement, etc.).
9.1.1.3 System Management Plan – Comprehensive, detailed program showing staffing commitment and responsibilities, accompanied by a quality control program describing how Proposer will ensure quality service, effective communication with SEPTA and staff, and timely completion of required reports. This plan must include the following:
9.1.1.3.1 A Project Organization Chart, which must identify Proposer’s Project Manager, Operation Manager, On-Site Maintenance Manager and all other Key Personnel required for this project. Resumes shall be provided identifying the qualifications and experience of the manager of the Project and all key personnel.
9.1.1.3.2 Description of Proposer’s staff recruiting and selection processes by job title, giving the actual or anticipated turnover ratio for each position.
9.1.1.4 Operational Plan - Should identify the corporate approach to providing all the services identified in the Scope of Service and for achieving the objectives of the Project. This should include, but not be limited to:
9.1.1.4.1 Staffing
9.1.1.4.1.1 Staffing Plan - Identify and describe role of all employees identified, additional staffing needs and a timetable with dates for filling positions, and/or changes in responsibilities. Include present training programs at new hire, post-accident, complaint response, and annual retraining;
9.1.1.4.1.2 Driver License Check - The method used to obtain a copy of the motor vehicle record for drivers proposed to be used in this service and a copy of all citations issued to these drivers for the past three (3) years. If an outside source is used, Proposer shall identify, by company name, said source (e.g. D.A.C).
9.1.1.4.1.3 Drug-Free Environment - The Proposer's program to assure a drug-free environment, which, at minimum, must be consistent with SEPTA policy.
9.1.1.4.1.4 Medical Requirements -The program the Proposer shall use for each and every employee involved in this project shall meet or exceed any and all medical requirements as established by the federal government for operating a commercial vehicle used in the transportation of fare-paying passengers as well-as any and all state requirements.
9.1.1.4.2 Vehicles
9.1.1.4.2.1 Maintenance and Control - Proposer shall submit a description of its comprehensive vehicle maintenance program, including number and type of personnel directly involved and a plan for addressing preventive maintenance, cleaning, corrective maintenance, breakdowns, quality control and quality assurance, wheelchair lift maintenance, outside repair arrangements, and record keeping.
9.1.1.4.2.2 Inspection - An inspection system to ensure every vehicle meets all
applicable state and federal laws for commercial vehicles carrying passengers in the Commonwealth of Pennsylvania.
9.1.1.4.2.3 Body Maintenance - The system to be used to verify vehicles are
kept free of dents, scrapes, or other body damage. 9.1.1.4.3 Timely Notification
9.1.1.4.3.1 The method to be used by the Proposer to ensure SEPTA will
consistently receive verbal notification within fifteen (15) minutes of occurrence, and to provide within twenty four (24) hours of occurrence, a full and comprehensive report of each and every vehicle and/or passenger accident that occurs while the Proposer's vehicle is in service to SEPTA.
9.1.1.5 Safety
9.1.1.5.1 Safety Record - Provide the Proposer's safety record for the past three years (detailed claims listing or loss run).
9.1.1.5.2 Provide the Proposer’s accidents/incidents per 100,000 miles for the
past three “full” years. 9.1.1.5.3 Provide the Proposer’s number of claims per 100,000 miles for the past
three “full” years.
9.1.1.5.4 Provide the Proposer’s claims in dollars per 100,000 miles for the past three “full” years.
9.1.1.5.5 Provide a copy of the present safety programs.
9.1.1.5.6 Safety Policies and Procedures – Proposer’s present or proposed
programs, policies and procedures to ensure safety of passengers and staff, investigation of accidents, rewards and discipline.
9.1.1.6 Experience of Firm - Recent and relevant experience in providing transportation service. NOTE: See Section 10 – Evaluation and Implementation Criteria
9.2 Price Proposal
The price of performing all of the SEPTA required scope of services must be detailed in the Price Proposal - Item 19 of the RFP. The Price Proposal will be submitted to SEPTA as a separate document. Price Proposals which exclude or restrict costs items necessary for a Proposer to perform SEPTA’s required scope of services are not acceptable and may be considered by SEPTA as non-responsive to the RFP.
9.2.1 The Contract period shall be for five years. This Contract may be cancelled by SEPTA for cause or convenience, in accordance with the specific terms of the attached Agreement.
9.2.2 Price Proposal shall remain valid for a minimum of one hundred twenty (120) days from the date of Proposal.
9.2.3 Proposers should be aware that the estimated number of revenue hours in the CCT Statistics of this RFP is provided for Proposal purposes only, and represents the maximum estimated number of revenue hours, which may be assigned at implementation. If the total revenue hours exceeds 20% of the original estimate in the contract or is 20% lower than the original estimate during any one (1) year period, SEPTA and Contractor may negotiate the rate per revenue hour for the subsequent remaining years.
9.2.4 All Proposers shall compute their Price Proposals based upon the price per revenue hour.
9.3 Matters of Responsiveness 9.3.1 Proposal Security – In the form of a Bid Bond or other financial instrument at the
time of the submission of Best And Final Offer (BAFO) as listed in 9.3.3.
9.3.2 Proposer shall submit a signed Certification Regarding Lobbying as set forth in Item 21 to this Request for Proposal and, if required by the terms of the Certification Regarding Lobbying, Standard Form - LLL, Disclosure of Lobbying Activities as set forth in Item 21. See Attachment #5 of the RFP Copy of the Proposed Agreement, Federal Transit Administration (FTA) Provisions for Contracts, for more information.
9.3.3 Requirements at Best and Final Offer (“BAFO”): No BAFO will be considered unless accompanied by: (1) Bond; (2) Cashier’s Check; (3) Certified Check; (4) Treasurer’s Check; and/or Official Bank Check, in an amount not less than $500,000, and drawn in favor of the Southeastern Pennsylvania Transportation Authority, said amount to be forfeited as partial liquidated damages in case the Proposer, if awarded the Contract, fails, neglects, or refuses to execute the Contract and furnish the required performance bond and provide proof of insurance within thirty (30) calendar days after receipt of notice of award. All bonds and insurance must be issued by a fully qualified surety company acceptable to SEPTA and listed as a company currently authorized under 31 CFR, Part 223 as possessing a Certificate of Authority as described hereunder.
9.3.4 If the successful Proposer submitted a check for the bond at BAFO, that check will be returned after the execution of the Contract with the successful Proposer and the approval of its performance bonds on behalf of SEPTA. The checks submitted for bonds at BAFO of all other Proposers will be returned after one hundred twenty (120) days or immediately after the Contract is awarded and entered into, whichever comes first.
9.3.5 If the Proposer is a joint venture, then a copy of any written agreement or understanding which exists between the members of each party to the joint venture shall be included as part of the Technical Proposal. All members of a joint venture shall be jointly and severally liable for all obligations and responsibilities of the Agreement between SEPTA and the joint venture.
9.3.6 Disadvantaged Business Enterprise: SEPTA hereby notifies all Proposers that Disadvantaged Business Enterprises (DBE) will be afforded full opportunity to submit Proposals in response to this RFP and will not be subject to discrimination on the basis of race, color, sex, age, physical handicap, religion or national origin in consideration for an award. SEPTA solicits and encourages DBE participation as a prime consultant, joint venture partner, and/or as a Subconsultant/Subcontractor for the Project. DBE's will be afforded full consideration and will not be subject to discrimination. All respondents will be required to comply with SEPTA's DBE goal requirement for the Agreement, which has been set at four percent (4%). Proposer's attention is directed to Attachment # 7, Requirements that Relate to DBE Subcontractors, of the Agreement. In addition, see Item 26 – DBE Resources List with this RFP.
9.4 Rights Reserved By SEPTA
SEPTA expressly reserves the right to reject any and all Proposals and/or to negotiate separately with any firm in any manner deemed appropriate to serve its best interest. If any award of Agreement is made as a result of these Proposals, it will be made on the basis of the Proposal which best satisfies the intent of the RFP and other factors considered in the best interest of SEPTA. SEPTA is not liable for any expenses incurred by Proposer(s) in the development of its Proposal nor any subsequent activity related to the Proposal. Any Agreement to be entered into pursuant to this RFP is subject to financial assistance grants between SEPTA, the United States Department of Transportation, Federal Transit Administration (FTA), and the Pennsylvania Department of Transportation, and must conform to the requirements thereof.
9.5 Modifications To SEPTA's Form Of Agreement
If an award of Agreement is made as a result of this RFP, the proposed form of Agreement, which the Proposer will be required to execute, is included in this RFP, and the Proposers are urged to review the Agreement carefully.
SEPTA may, at its sole discretion consider minor modifications to the terms of the proposed Contract. The Proposer must specifically request such modifications by providing the proposed language within the Questions & Answers phase. Any minor modifications submitted will be reviewed and either denied or accepted by SEPTA. Any subsequent requests for modifications may result in the proposal being deemed non-responsive and may lead to canceling any recommendation to award to a Proposer that makes such a request outside of the allotted period.
The Agreement requires that all tasks described in the RFP and/or Proposal shall be the Proposer's sole responsibility and shall be performed by the Proposer and its Subcontractors/ sub-consultants. As part of the negotiation process (see RFP Item 10.4), SEPTA may elect to consolidate the service described in the RFP and the Proposal into a single document. The signed Lease Agreement for Paratransit Vehicles will become Attachment # 8 to the Agreement. In no event will SEPTA reduce the scope of service required by this RFP during the negotiation process. SEPTA expressly reserves the right to approve and/or modify, at its sole discretion, both form and substance of any written Agreement entered into pursuant to this RFP.
9.6 Insurance
For Insurance requirements see the RFP Copy of the Proposed Agreement, Article X – Indemnification and Insurance, Section 10.2.
If applicable, Proposer will provide SEPTA with a detailed claims listing (loss run) from their insurance carrier. The claims listing will be for each policy period that Proposer is under Contract. The claims listing will include date the accident was reported; date of the accident, Claimant name, brief description of the accident, paid amounts, reserved amounts, and incurred amounts.
The company that issues the policy of insurance that the Agreement requires Contractor to carry and maintain as well as the form of the insurance shall at all times be subject to SEPTA’s approval. The insurance company must be licensed to do business in the Commonwealth, have a financial rating of at least A- as rated in the most recent edition of Best Insurance Reports and be in business for at least the past five years. The Commercial General L iability (CGL) and Automobile Liability policies shall name SEPTA and its designees (if any) as additional insured(s) on a primary and noncontributory basis, including for completed operations. All policies shall contain a provision or endorsement by which the insurer agrees that such policy shall not be canceled, or not renewed without at least 30 days’ advance notice to SEPTA. A waiver of subrogation shall be provided in favor of SEPTA and its designees (if any) on all policies.
At SEPTA’s request, Contractor shall give to SEPTA’s Contract Administrator a copy of each such policy, including the declaration pages and a certificate thereof at least 15 days before Contractor commences performance under the Agreement. An Event of Default occurs if Contractor fails to carry and maintain the insurance that the Agreement requires.
Cancellation notice requirements must reflect current industry availability (note that contractor’s insurer will have to issue a specific endorsement to provide Notice of Cancellation to SEPTA; however, this is necessary to provide SEPTA the assurance that the coverage remains in place during the term of service).
If applicable, Proposer will provide SEPTA with a detailed claims listing (loss run) from their insurance carrier. The claims listing will be for each policy period that Proposer is under Contract. The claims listing will include date the accident was reported; date of the accident, Claimant name, brief description of the accident, paid amounts, reserved amounts, and incurred amounts.
9.7 Performance Bond
The successful Proposers shall be required to furnish a performance bond not later than ten (10) days after Notice of Award in the amount of 10% of the current year value of the proposed Contract. This bond shall be adjusted annually to reflect the current year’s contract value and shall remain in effect for the duration of the Contract. This bond shall be executed to secure fulfillment of all the Proposer's obligations under such Contract. The performance bond must be issued by fully qualified surety company acceptable to SEPTA and listed as a company currently authorized under 31 CFR, Part 223 as possessing a Certificate of Authority as described hereunder.
10 Evaluation and Implementation Criteria
10.1 General
10.1.1 The technical portion of the Proposal is the Contractor’s proposed Scope of Service with explanation of technical approaches and a detailed outline of the proposed program for executing the requirements of the technical scope and achieving the objectives of the Project. The Proposer should demonstrate an awareness of difficulties in the completion of this undertaking, and a plan for surmounting them. The Proposer may comment on any aspect of the RFP, including suggestions on possible alternative approaches to RFP requirements. Any alternative approaches, deviations, enhancements, exceptions, etc. must be itemized in the technical portion of the Proposal. Details concerning same must be clearly presented by an easily recognizable and unique typeface (e.g., bold, larger font italics, etc.) and with a reference to the specific RFP section. Each alternative approach, deviation, etc. will be considered by SEPTA as to possible degree of impact and total effect on the Project. Each Contractor shall carefully examine the documents provided by SEPTA and take such reasonable steps as needed to ascertain the nature of the work, the conditions that affect the work and the cost thereof. Failure to do so will not relieve Contractor from responsibility for estimating the cost of successfully performing the Project work according to SEPTA standards.
10.1.2 A Technical Committee will evaluate all Proposing firms meeting the minimum requirements for responsiveness. The first step of the process is evaluation of the written Technical Proposals on the basis of the criteria set forth in Section 10.2. Following the review of the written Technical Proposals, SEPTA may conduct interviews and request and receive additional information as it deems necessary from any Proposer deemed to be responsive to the RFP. If interviews are conducted, Proposers who are deemed to be non-responsive and have no reasonable chance of being selected, will not be interviewed. If interviews are elected by SEPTA, it is essential that all firms be represented by the designated project manager who would ultimately be assigned to this SEPTA contract. After all Proposals have been evaluated in accordance with the criteria set forth in Item 10.2 below, the Price Proposals will be reviewed and price will be considered in the overall evaluation. If any proposal is determined to be acceptable based on
the Technical Evaluation and Price, SEPTA may, without discussion or negotiation, proceed to award the Agreement to that firm. If, however, no Proposal is acceptable without negotiation, those firms whose Proposals are determined to be within the competitive range by SEPTA will be contacted to formally schedule negotiations. Firms in the competitive range are those firms determined by SEPTA to have a reasonable chance of being selected for award based on the technical evaluations and price. The following criteria will be used for the evaluation of Proposals according to SEPTA procedures.
10.2 Technical
10.2.1 The following technical areas listed in order of descending importance will be used for evaluation of Technical Proposals according to SEPTA’s procedures and based on the following aspects:
10.2.1.1 Proposer's safety record and current safety programs.
10.2.1.2 Operational Plan - Should identify the corporate approach to providing all the services identified in the Scope of Service and for achieving the objectives of the Project. This should include, but not be limited to: Staffing Plan, Operations Requirements, Driver Training, Vehicle Maintenance and Control, Safety Programs, Facility Requirements, etc. A site visit of the proposed facility will be required.
10.2.1.3 Implementation/Start-Up/Transition Plan - Should provide a detailed plan of all start-up tasks. This should include a chronological listing of events. The Proposer shall detail and thoroughly document its knowledge of the issues and problems inherent in a Paratransit service start-up and in a transition between an incumbent Contractor and a new Contractor, and shall thoroughly explain the contingency measures to be implemented by the Contractor in the event problems arise. In lieu of the transition plan the incumbent Contractor should discuss actions to be taken to correct any existing issues or concerns.
10.2.1.4 Experience of Firm - recent and relevant experience in providing transportation service.
10.2.1.5 System Management - Comprehensive detailed program showing staffing organization, commitment and responsibilities, accompanied by a quality control program describing how Proposer will ensure quality service, effective communication with SEPTA and staff, and timely completion of required reports. Describe Proposer’s staff recruiting and selection processes by job title and provide turnover ratio for each position.
10.2.2 Selection
10.2.2.1 SEPTA shall create a Selection Committee, composed of several SEPTA staff members which shall independently evaluate each Proposal on the evaluation criteria based upon the application of adjectival ratings. The standards and qualifications that follow have been developed to serve as indicators of expected performance or compliance with the requirements of the RFP. SEPTA may seek the assistance of external experts and/or consultants during the evaluation process. The adjectival ratings are as follows:
Superior: Exceeds in all or most aspects the minimum requirements of the RFP. Offers solutions and responses to the Scope of Services that have a high probability of success. Provides cost effective advantages for the program and SEPTA. Response requires no modifications to conform and comply with the critical elements of the RFP.
Very Good: Meets all aspects and in some cases exceeds the minimum requirements of the RFP. Offers solutions and responses to the Scope of Services that have a high probability of success. Provides cost effective advantages for the program and SEPTA. No significant weaknesses or deficiencies. Response requires little or no modifications to conform and comply with the critical elements of the RFP.
Acceptable: Meets the minimum requirements of the RFP. Responses and solutions offer no significant advantages; reasonable probability of success; Weakness and/or deficiencies require some modifications to conform and comply with the critical elements of the RFP.
Marginal: Responses and solutions to the Scope of Services provide minimum probability of success. Significant weaknesses and deficiencies in the responses and solutions offered. Responses require significant modifications to conform and comply with the requirements of the RFP
Unacceptable: Responses and solutions fail to meet the minimum requirements of the RFP. Information provided is insufficient to evaluate the response. Major revisions required to cure deficiencies.
These adjectival ratings are only guides to assist SEPTA in evaluating Proposals, and they do not mandate the automatic selection of a particular Proposal.
10.3 Price 10.3.1 Following the review of Technical Proposals the Price Proposals will be reviewed.
10.3.1.1 In submitting Price Proposals, Proposers must use the forms included in Item 19 in the RFP.
10.3.2 Price Proposals in conjunction with the technical proposals will be evaluated to determine a competitive range.
10.3.2.1 If a firm’s Proposal is significantly below the competitive range, SEPTA may eliminate that firm’s Proposal as non-responsive, due to the fact that it is unlikely that the firm will be able to successfully perform the work. If a firm is eliminated for this reason, it will be completely eliminated from this RFP process.
10.4 Negotiation
10.4.1 Following the review of Price Proposals in conjunction with the Technical Evaluation, SEPTA may elect to bring Proposing firms deemed to be in the competitive range in for further discussion and negotiation of price and/or technical issues. If negotiations are conducted, all Proposer‘s with whom negotiations have been conducted will be informed of the specified time and date to submit their “Best and Final Offer” (BAFO). A BAFO shall be the Proposer’s most favorable price proposal for the technical proposal which has been clarified and agreed upon.
10.5 Award
10.5.1 SEPTA will determine which Proposal is more advantageous taking into consideration the Pricing Proposal and Technical evaluation.
10.5.2 SEPTA will make an award, if any, only to a firm that has been determined by SEPTA to be fully responsive and responsible to the RFP requirements, while taking into consideration the staff’s evaluation of the Technical Proposals, interviews if conducted, BAFOs, and other relevant factors. A recommendation will be made to SEPTA’s Board of the firm to be awarded the contract that is most advantageous to SEPTA. The Proposer to whom the Contract is awarded shall be required to enter into a written Contract with SEPTA. This RFP and the Proposal as finally negotiated, or any part thereof, may be incorporated into and made a part of the final Contract.
10.6 Implementation 10.6.1 Insurance and Bonds: The successful Proposer shall be required to furnish an
insurance certificate and a performance bond not later than ten (10) days after notification of award.
10.6.2 Within ten (10) days of SEPTA’s issuance of Notice to Proceed, the selected Contractor shall submit a complete implementation plan addressing all critical tasks to be completed during implementation. SEPTA will work with Contractor to finalize and approve the implementation plan. The implementation plan must include the following critical tasks:
10.6.2.1 Facility: Operating Facility, including administrative and maintenance offices, which are to be equipped, completed and inspected 5 weeks before the first day of service.
10.6.2.2 Personnel: The Contractor must comply with the staffing requirements and availability listed in Scope of Services (Attachment #2 of the RFP Copy of the Proposed Agreement).
10.6.2.3 Vehicles: The implementation plan must comply with the Vehicle Turnover requirements included in Scope of Services (Attachment #2 of the RFP Copy of the Proposed Agreement).
10.7 Implementation Cost
10.7.1 The Contractor will not receive a separate payment for the implementation costs. All associated costs incurred during implementation should be allocated throughout the life of the Contract.
10.8 Training Fleet
10.8.1 Within fourteen (14) days of SEPTA’s issuance of Notice to Proceed, SEPTA will provide the selected Contractor with one (1) of each type of vehicle. Contractor shall insure said vehicles upon delivery. The vehicles and their installed equipment shall be used to train staff. It is the Contractor’s responsibility to maintain these vehicles according to the maintenance requirements stipulated in Scope of Services (Attachment #2 of the RFP Copy of the Proposed Agreement) and Item 17E – Maintenance Requirements. Once the Contractor receives vehicles from SEPTA, these training vehicles will become part of the Contractor’s regular operating fleet.
10.9 Initial Fleet
10.9.1 The Contractor will receive the initial fleet the day and night before the first day of service. Additional information regarding vehicle turnover is included in Attachment # 2 of the RFP Copy of the Proposed Agreement (Scope of Services).
11 Anti-Drug and Alcohol Program
11.1 Notice of Regulation
11.1.1 Contractor shall comply with 49 CFR Part 40, 655, as well as the Drug-Free Workplace Act of 1998 (41 U.S.C. 701-707). In addition, the Contractor must require all non-covered vehicle operators and other safety-sensitive employees to be tested under its own policy, in a program that mirrors the federal anti-drug and alcohol misuse-prevention regulations mentioned above.
11.2 Program Requirements
11.2.1 Establish anti-drug and alcohol misuse-prevention policies - Within thirty days of receipt of award letter from SEPTA, Contractor shall furnish SEPTA with final copy of its anti-drug and alcohol misuse-prevention policies, drug and alcohol training and education program, and an implementation plan for these items. Such final copy shall include any and all modifications required by SEPTA as a condition of the award of the Contract. Failure to comply with this requirement may result in termination of the Contract.
11.2.2 Disseminate these policies to employees - The Contractor shall disseminate its anti-drug and alcohol misuse-prevention policies to its employees upon receiving Notice to Proceed.
11.2.3 Implement education and training program - The Contractor shall implement its drug and alcohol education and training programs upon receiving Notice to Proceed. Each supervisor shall receive at least sixty (60) minutes of initial training on the specific contemporaneous physical, behavioral, and performance indicators of probable drug use as required by the Federal Transit Administration (FTA) within thirty (30) days of appointment to the position of supervisor.
11.2.4 Implement drug testing programs - The Contractor shall implement its drug and alcohol testing programs upon receiving Notice to Proceed.
11.2.5 Implement an action for positive alcohol and/or drug results - The Contractor shall implement its action plan for positive alcohol and/or drug results upon receiving SEPTA’s Notice to Proceed.
11.2.6 Implement procedures for referral, evaluation and treatment - The Contractor shall implement its procedures for referral, evaluation and treatment upon receiving Notice to Proceed.
11.3 Additional Requirements
11.3.1 Drug and alcohol testing
11.3.1.1 Specimen collection - The Contractor is required to use the facilities at SEPTA’s Medical Department for all drug and alcohol testing required under this Contract.
11.3.1.2 Laboratory service - Urine specimens of the Contractor’s employees shall be tested by the certified laboratory currently used by SEPTA.
11.3.1.3 Sampling Rates - The Contractor shall perform random tests at the same rate as SEPTA. The rate shall be adjusted to allow for a 50% tested rate.
11.3.1.4 Drug and Alcohol Test for Each Selection - An alcohol test shall be performed on each employee selected for a drug test for any reason, and vice versa.
11.3.2 MRO Service - The Contractor shall utilize SEPTA’s Medical Review Officer(s) for all drug testing results required under this Contract.
11.3.3 SAP Service - The Contractor shall utilize SEPTA’s Substance Abuse Professional(s) for all treatment referrals and return-to-work clearances required under this Contract.
11.3.4 Random Tests
11.3.4.1 Random Selection Process - The Contractor shall supply (in electronic form) its current list of covered employees each week to SEPTA’s Information Technology Department for inclusion in SEPTA’s random selection process. The Contractor and SEPTA’s IT Department shall jointly develop a suitable methodology for data transmission. SEPTA will supply the Contractor’s designated contact personnel with daily random selections.
11.3.4.2 Random Selection Rate - Rate of testing shall be equal to 50% of safety-sensitive employees subject to testing for drugs and alcohol.
11.3.5 Treatment - The Contractor shall identify treatment providers for its employees referred by the MRO and/or SAP upon receipt of Notice to Proceed.
11.3.6 Testing of Employees in Rehabilitation Programs - The Contractor shall require that employees referred to rehabilitation programs be tested for drugs and alcohol during treatment to ensure compliance with the rehabilitation program. Specimen collection for such testing is to be arranged for by the treatment providers; drug specimens are to be sent to SEPTA’s current certified laboratory for analysis (with reports going only to the treatment providers).
11.3.7 Cost of Additional Requirement - The costs of random selection, breath testing, urine testing, MRO service, and SAP service are outlined in the attached cost schedule and will be borne by the Contractor. SEPTA will debit Contractor invoices for the amount of any such service provided, with a summary of employees tested, dates and service rendered. SEPTA will not provide for treatment service.
12 Health Insurance Portability and Accountability Act (HIPAA)
12.1 Prospective proposers must certify that they are (or will be) fully compliant with all germane and mandated facets of the HIPAA privacy standard as applicable to Protected Health Information (PHI) and that PHI will be used solely to perform the services under the Contract, as of the effective date of entering into the Contract with the Authority. “Certification” includes both a written statement of HIPAA compliance and, if requested, a copy of relevant corporate HIPAA policies and authorization documentation as well as implementation/operating procedures.
12.2 Prospective proposers must certify that, if awarded a contract to provide Paratransit services, they will secure all PHI, as defined by the Federal law known as “HIPAA”, and protect its integrity so that such information is used solely to perform the services under this Agreement. Further, all electronic PHI will be maintained in accordance with the HIPAA Security Rule (“Security Rule” shall mean the security standards for the protection of electronic PHI at 45 CFR parts 160, 162 and 164, subparts A and C). In the event there is an unpermitted or unauthorized use or disclosure of any such PHI in the possession or control of the proposer, who becomes the Contractor, Contractor shall notify SEPTA, in writing via email or letter immediately upon discovery.”
12.3 In addition, prospective bidders must stipulate in writing that, upon demand, they will execute a HIPAA Business Associate Agreement with SEPTA if awarded a contract to provide Paratransit services. A Business Associate Agreement establishes a relationship with the Authority that stipulates the nature of PHI that they may/will be exchanged between the Authority and the contractor (if applicable) consistent with HIPAA regulations.
12.4 Any questions regarding HIPAA and its applicability to this contract may be addressed with SEPTA’s HIPAA Privacy Officer prior to submission of the technical and cost proposals. The Authority’s Privacy Officer can be reached through the HIPAA Compliance Office at 215-580-7121.
13 Fuel
13.1 In accordance with the Commonwealth of Pennsylvania’s requirements, the successful proposer will be required to submit to SEPTA the items listed below relating to the fuel (gasoline) utilized in the performance of the contract within 30 calendar days of the close of each calendar year: a. A legible copy of each fuel receipt (NO ORIGINALS).b. A letter from each fuel supplier on original letterhead listing in monthly summary
form the type of fuel, purchased gallons, total amount paid for the month, andstating whether or not PA Liquid Fuels Tax was included in the amount paid andthe letter must have an original signature from the fuel supplier..
c. A summary report *(attachment 24) is to be submitted with each quarter’s copy ofthe fuel receipts.
d. The items listed above are to be sent to:
Procurement, Supply Chain & DBE Division ATTN: Rebecca L. Ware
1234 Market Street, 11th Floor Philadelphia, PA 19107
SEPTA will make an assessment of their tax loss against the firm’s invoices if the required items listed above (a. through d.) are not provided by the specified period.
13.2 Fuel Escalation/De-escalation Provision
13.2.1 The escalation/de-escalation provision will be applied in the event of a fifteen percent (15%) increase/decrease in the cost of fuel, based on the index listed below. Fuel escalation/de-escalation adjustments will be evaluated every quarter on a Fiscal Year (FY) basis.
13.2.2 The “baseline” price for fuel to be utilized for the duration of the contract period will be the most current price from the above-referenced index for the week during which the contractor submits its Best and Final Offer (BAFO).
13.2.2.1 If the price of gasoline, as indicated by the previously specified index, escalates/de-escalates by more than 15% during one of the FY quarterly evaluation periods, the differential (average) percentage will be computed. The excess percentage over fifteen percent (15%) will be multiplied by the proportionate % amount of fuel cost contained within the total cost breakdown that forms the basis for the contractor’s best and final offer of a revenue rate per hour. The products of that calculation will be reimbursed to the contractor or SEPTA (depending on escalation or de-escalation) based on the number of revenue hours performed for that particular FY quarter period. Charges and/or credits for fuel escalation/de-escalation shall be included by the contractor as a separate line item in the monthly invoice for reconciliation and processing. Any reimbursement is contingent upon the Contractor’s submitting fuel receipts to SEPTA within 30 days of the close of each quarter.
Example:
Baseline Fuel Price = $2.80 per gallon Average price (based on the index) for the first ninety (90) day evaluation period = $3.50 (25% escalation) Rate per revenue hour (includes fuel cost per hour) = $55.00 Rate per revenue hour $55.00 x 10% (Proportionate amount of fuel to total cost in contractor’s proposal) = $5.50 $5.50 x 10% = $0.55 per revenue hour
In the example cited above $0.55 per revenue hour would be reimbursed to the contractor for the number of revenue hours performed during the previous FY quarter period.
Updated information is published each Monday at 4:00 PM Eastern Standard Time and may be obtained via telephone by calling 202-586-6966 or www.eia.doe.gov on the Internet.
13.3 Fuel Economy – For your information and use, the chart below shows the typical fuel economy by model type achieved for properly operated and maintained vehicles. This information is based on reliable data retrieved for the period January through June 2019:
END OF PAGE
14. DRUG AND ALCOHOL PRICING*
END OF PAGE
15 - PARATRANSIT DRIVER CRIMES MATRIX-A
CONVICTION CONVICTION IS AN
AUTOMATIC DISQUALIFICATION
CONVICTION IS DISQUALIFYING
IF WITHIN 7 YEARS OF
APPLICATION
CONVICTION IS DISQUALIFYING IF ON PROBATION OR
ON PAROLE
AGGRAVATED ASSAULT YES N/A N/A AGGRAVATED INDECENT ASSAULT YES N/A N/A CAUSING/AIDING SUICIDE YES N/A N/A CAUSING/RISKING CATASTROPHE YES N/A N/A
CONCEALMENT OF A CHILD YES N/A N/A CRIMES INVOLVING WEAPONS OF MASS DESTRUCTION YES N/A N/A
CRIMINAL COERCION YES N/A N/A DEALING INFANT CHILD YES N/A N/A DUI YES N/A N/A ENDANGERING CHILD YES N/A N/A ETHNIC INTIMIDATION YES N/A N/A FALSE IMPRISONMENT YES N/A N/A FALSE REPORT TO LAW ENFORCEMENT YES N/A N/A FALSE SWEARING YES N/A N/A HARRASMENT & STALKING YES N/A N/A INTERFERENCE WITH CUSTODY OF CHILDREN YES N/A N/A
INTIMIDATION OF WITNESS OR VICTIM YES N/A N/A INVOLUNTARY DEVIATE SEXUAL INTERCOURSE YES N/A N/A
KIDNAPPING YES N/A N/A LURING A CHILD YES N/A N/A MANSLAUGHTER VOLUNTARY YES N/A N/A MANSLAUGHTER INVOLUNTARY YES N/A N/A MURDER YES N/A N/A NEGLECT OF CARE DEPENDENT PERSON YES N/A N/A PERJURY YES N/A N/A PHYSICAL OFFENSES IN PRISON YES N/A N/A PHYSICAL OFFENSES TO UNBORN CHILDREN YES N/A N/A
RAPE YES N/A N/A ROBBERY YES N/A N/A SEXUAL ABUSE OF CHILDREN YES N/A N/A STATUTORY SEXUAL ASSAULT YES N/A N/A TAMPERING WITH EVIDENCE/PUBLIC RECORDS YES N/A N/A
TERRORISTIC THREATS YES N/A N/A UNLAWFUL RESTRAINT YES N/A N/A UNSWORN FALSIFICATION TO AUTHORITIES YES N/A N/A
VEHICULAR HOMICIDE YES N/A N/A This list of felony and misdemeanor convictions will result in a candidate being disqualified for a driving position in SEPTA’s paratransit service. Convictions for attempted crimes, conspiracy to commit or solicitation to commit any of the above crimes will result in the same prohibitions as those listed above. For example, a conviction for conspiracy to commit murder is a disqualifying crime. Any questions regarding compliance with this policy should be directed to SEPTA’s Manager of Contract Compliance, CCT.
16 - PARATRANSIT DRIVER CRIMES MATRIX - B
CONVICTION CONVICTION IS AN
AUTOMATIC DISQUALIFICATION
CONVICTION IS DISQUALIFYING IF
WITHIN 7 YEARS OF APPLICATION
CONVICTION IS DISQUALIFYING IF ON
PROBATION OR ON PAROLE
ABUSE OF A CORPSE NO YES YES AIDING CRIME NO YES YES ARSON NO YES YES BRIBERY NO YES YES BIGAMY/INCEST NO YES YES BURGLARY NO YES YES CARRYING A LOADED WEAPON NO YES YES
CORRUPTION OF MINORS NO YES YES
CRIMINAL TRESPASS NO YES YES CRIMINAL MISCHIEF NO YES YES CRUELTY TO ANIMALS NO YES YES DEALING WITH PROCEEDS OF UNLAWFUL ACTIVITIES
NO YES YES
DECEPTIVE BUSINESS PRACTICES NO YES YES
DRUG OFFENSES NO YES YES FAILURE TO DISPERSE – MISDEMEANOR NO YES YES
FAILURE TO PREVENT CATASTROPHE NO YES YES
FALSE IMPERSONATION NO YES YES FIREARM POSSESSION NO YES YES FORGERY AND FRAUDULENT PRACTICES NO YES YES
GAMBLING OFFENSES NO YES YES HINDERING APPREHENSION NO YES YES
IMPERSONATING A PUBLIC SERVANT NO YES YES
INDECENT ASSAULT NO YES YES INDECENT EXPOSURE NO YES YES INSURANCE FRAUD NO YES YES ISSUING BAD CHECKS NO YES YES OBSCENE PERFORMANCES NO YES YES
OBSTRUCTION NO YES YES OPEN LEWDNESS NO YES YES POSSESSING INSTRUMENTS OF CRIME NO YES YES
POSSESSION OF WEAPON AT COURT FACILITY NO YES YES
POSSESSION OF WEAPON AT SCHOOL NO YES YES
PROSTITUTION NO YES YES PROWLING NO YES YES PUBLIC DRUNKENESS – MISDEMEANOR NO YES YES
PUBLIC INDECENCY NO YES YES RECEIVING STOLEN PROPOERTY NO YES YES
RECKLESS ENDANGERMENT NO YES YES
RESISTING ARREST NO YES YES RETAIL THEFT – MISDEMEANOR NO YES YES
RIOT NO YES YES SALE OR TRANSFER OF FIREARMS NO YES YES
SIMPLE ASSAULT NO YES YES THEFT OFFENSES NO YES YES UNAUTHORIZED USE OF VEHICLES NO YES YES
VANDALISM OFFENSES NO YES YES WIRETAP OFFENSES NO YES YES
This list of felony and misdemeanor convictions will result in a candidate being disqualified for a driving position in SEPTA’s Paratransit service if the conviction occurred within seven (7) years of the date of application or the applicant is currently on probation or parole for such crimes. Convictions for attempted crimes, conspiracy to commit or solicitation to commit any of the above crimes will result in the same prohibitions as those listed above. For example, a conviction for conspiracy to commit arson is a disqualifying crime if the conviction occurs within 7 years of application for employment or the applicant is currently on probation or parole for such conviction. Any questions regarding compliance with this policy should be directed to SEPTA’s Manager of Contract Compliance, CCT.
End of Page
17 - DOCUMENTS SPECIFIC TO PARATRANSIT SERVICES
IN DELAWARE COUNTY
17. A
TARIFF No. 146 and TARIFF No. 229
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY
CUSTOMIZED COMMUNITY TRANSPORTATION
CCT CONNECT SERVICE
__________________________
TARIFF NO. 146
SUPPLEMENT NO. 17
___________________________
REGULATIONS
GOVERNING THE FURNISHING OF
PASSENGER TRANSPORTATION ON
DEMAND-RESPONSIVE SERVICE:
SHARED-RIDE PROGRAM (SRP) __________________________
ISSUED: March 17, 2017 APPROVED: May 25, 2017
AMENDED: EFFECTIVE: July 1, 2017
ISSUED BY:
Jeffrey D. Knueppel General Manager
1234 Market Street Philadelphia, Pennsylvania 19107-3780
CHANGES MADE BY THIS TARIFF
1) Increased the Shared Ride Program single “one-way fare” for an individual senior citizento FOUR DOLLARS AND TWENTY-FIVE CENTS ($4.25) from FOUR DOLLARS($4.00).
2) Increased the Shared Ride Program single “one-way per trip revenue” (fare) for groups ofthree or more senior citizens to THREE DOLLARS AND NINETY CENTS ($3.90) fromTHREE DOLLARS AND SEVENTY CENTS ($3.70).
3) The Shared Ride escort fare when accompanying an individual senior citizen increased toFOUR DOLLARS AND TWENTY-FIVE CENTS ($4.25) from FOUR DOLLARS($4.00), one way.
4) The Shared Ride escort fare while riding with a group of three or more is changed toTHREE DOLLARS AND NINETY CENTS ($3.90) from THREE DOLLARS ANDSEVENTY CENTS ($3.70), one way.
5) The “Shared Ride general public fare” for an individual one way trip is increased toTWENTY EIGHT DOLLARS AND THIRTY-THREE CENTS ($28.33) from TWENTYSIX DOLLARS AND SEVENTY CENTS ($26.70).
6) The “Shared Ride general public fare” for a one way group trip is increased at TWENTYSIX DOLLARS ($26.00) from TWENTY FOUR DOLLARS AND SEVENTY CENTS($24.70) per rider.
7) Only one escort is allowed on a group trip (three or more riders) at a new fare of THREEDOLLARS AND NINETY CENTS ($3.90) from THREE DOLLARS AND SEVENTYCENTS ($3.70).
8) SEPTA Key replaces the term New Payment Technology as SEPTA’s new fare paymenttechnology.
9) Upon the implementation of SEPTA Key, new payment methods will be offered.
(A) DEFINITIONS 1) Paratransit – demand-responsive, ride-shared public transportation distinct from fixed
guideway, regular fixed-route bus service, charter service and taxicab service, operating over the highway and street system. SEPTA Customized Community Transportation paratransit program--CCT CONNECT--is a coordinated, ride-shared, advance reservation service targeted at the transportation disabled and senior citizen market and operating on an unconstrained route and purpose basis.
2) Shared-Ride Program - ride-shared demand-responsive service for senior citizens funded
by the Pennsylvania Lottery and managed by a County Coordinator under an agreement with the Pennsylvania Department of Transportation and Pennsylvania Act 36 of 1991.
3) Ride-sharing (or shared-ride) service - coordinated or co-mingled demand-responsive
service; public paratransit service in which passengers with different origins and/or destinations share the same vehicle, as opposed to exclusive-ride taxicab service.
4) Escort - a person who rides at the request of the eligible patron in order to support his/her
access to the system.
(B) SHARED-RIDE FARES - SENIOR CITIZENS 1) A FOUR DOLLARS AND TWENTY-FIVE CENTS ($4.25) cash fare entitles a registered
senior citizen (age 65 years or more) to a one-way trip from any point of origin to any point of destination within the service area. This fare is subject to the conditions of and dependent upon funding by the Pennsylvania Department of Transportation under Act 36 of 1991 (Shared-Ride Program). In the event that this funding is reduced or eliminated, the senior citizen fare provided in this tariff shall be proportionally increased or the program eliminated.
2) A THREE DOLLAR AND NINETY CENT ($3.90) fare, each, entitles a group of three or
more properly identified senior citizens to a one-way trip from any point of origin to any point of destination within the service area.
3) One (1) escort may accompany an eligible senior citizen or group from the same origin to
the same destination at the same reduced fare as the eligible senior citizen--FOUR DOLLARS AND TWENTY-FIVE ($4.25)--when accompanying an individual rider, or THREE DOLLARS AND NINETY CENTS ($3.90) when accompanying a group of three or more.
4) Qualified senior citizen passengers must display a valid SEPTA CCT Shared-Ride Program
Identification Card (upon implementation of SEPTA Key, passengers will be required to use a SEPTA Key Photo-ID Card) in order to be eligible for the senior citizen fare. Identification cards may be used only by the person to whom issued, and must be kept in possession of the senior citizen passenger during the entire trip. Upon request, the identification card holder must identify himself or herself to the satisfaction of the driver. When boarding and exiting, the passenger or his/her designate may be required to pass the identification card through a reading device where vehicle equipment is operable to do so.
5) Upon the implementation of SEPTA Key, changes will be made to the method of payment.
In addition to cash, payment of fares by SEPTA Key Card and Registered Contactless Chip Enabled Media or Unregistered Credit/Debit Contactless Chip-Enabled Card (See Tariff No. 1 for descriptions) will be accepted as follows:
a) Unregistered Credit/Debit Contactless Chip-Enabled Card payments will be at the
same rate as the cash fare. Detailed description of Unregistered Media can be found in Tariff No. 1.
b) Payment by SEPTA Key Card and Registered Contactless Chip Enabled Media can
be found in Tariff No. 1. Upon the implementation of SEPTA Key, passengers will be required to use a SEPTA Key Photo-ID Card.
(C) SHARED-RIDE FARES – GENERAL PUBLIC
1) A TWENTY EIGHT DOLLAR AND THIRTY-THREE CENT ($28.33) cash fare entitles
a rider to a one-way trip from any point of origin to any point of destination within the service area. The cash fare is collected by the vehicle operator.
2) A TWENTY-SIX DOLLAR ($26.00) cash fare entitles a person riding as part of a group
of three or more riders to a one-way trip from any point of origin to any point of destination within the service area. The cash fare is collected by the vehicle operator.
3) Upon the implementation of SEPTA Key, changes will be made to the method of payment.
In addition to cash, payment of fares by SEPTA Key Cards or Registered Contactless Chip Enabled Media or Unregistered Contactless Chip Enabled Media will be accepted as follows:
a) Unregistered Contactless Chip Enabled Media payments will be at the same rate as
the cash fare. Detailed description of Unregistered Media can be found in Tariff No. 1.
b) Payment by SEPTA Key Cards or Registered Contactless Chip Enabled Media can
be found in Tariff No. 1. c) SEPTA Key Cards are subject to the fees found in Tariff No. 1 for lost, stolen or
damaged cards.
(D) SERVICE AREA
Philadelphia County Shared-Ride Program
SEPTA CCT CONNECT Shared-Ride Program service will be provided on a ride-shared, advance-reservation basis anywhere within the city limits of Philadelphia and extending outward three miles into designated portions of Bucks, Delaware and Montgomery Counties, as described below and more particularly described in the appended map.
a) BUCKS COUNTY: The service area includes portions of the Townships ofBensalem, Bristol, Lower Southampton, Northampton, and Upper Southampton.
b) DELAWARE COUNTY: The service area includes portions of the Townships ofDarby, Springfield, Tinicum, and Upper Darby.
c) MONTGOMERY COUNTY: The service area includes portions of the Townshipsof Abington, Cheltenham, Lower Merion, Lower Moreland, Plymouth, Springfield,Upper Moreland, and Whitemarsh.
1) Whenever any street forms the boundary of the service area, both sides of the street, andthe facilities which open directly on said street, shall be considered to be within the servicearea.
2) Service will continue to be provided only to Philadelphia Shared-Ride Program CCTCONNECT registrants, for travel either beginning or ending in Philadelphia County.Travel entirely within Bucks, Montgomery or Delaware Counties will be provided by theShared-Ride Program Coordinators for those counties.
3) Agency-purchased service will be provided as arranged anywhere within Bucks, Chester,Delaware, Montgomery and Philadelphia counties. The origin and destination of agency-purchased service must be within the SRP service area and begin or end in PhiladelphiaCounty.
(E) TRANSFERS
No additional charge will be made for trips requiring a change enroute to another SEPTA CCT CONNECT vehicle.
(F) CONDITIONS OF SERVICE
Shared-Ride Program service is provided as non-exclusive, ride-shared service on an advance-reservation basis. No emergency or same-day service is provided. All requests are accommodated on a first-come, first-served and space-available basis.
(G) AGREEMENTS FOR SHARED-RIDE PROGRAM SERVICE TO CLIENTS OF SOCIAL SERVICE AGENCIES
The terms of any agreement with a social service agency for the provision of Shared-Ride Program service to the general public are referenced under (C) above.
(H) SHARED-RIDE PROGRAM TERMINATION The fare for senior citizens, escorts of senior citizens, Philadelphia Corporation for Aging attendant required trips and group trips shall be null and void if SEPTA's contract with the Pennsylvania Department of Transportation as Pennsylvania Shared-Ride Program Philadelphia County Coordinator is terminated.
48
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY
CUSTOMIZED COMMUNITY TRANSPORTATION
CCT CONNECT SERVICE
__________________________
TARIFF NO. 229
SUPPLEMENT NO. 11
___________________________
LOCAL RATES OF FARE AND REGULATIONS
GOVERNING THE FURNISHING OF
PASSENGER TRANSPORTATION ON
DEMAND-RESPONSIVE SERVICE:
ADA COMPLEMENTARY PARATRANSIT PROGRAM
__________________________ ISSUED: March 17, 2017 APPROVED: May 25, 2017 AMENDED: EFFECTIVE: July 1, 2017
ISSUED BY:
Jeffrey D. Knueppel General Manager
1234 Market Street Philadelphia, Pennsylvania 19107-3780
49
CHANGES MADE BY THIS TARIFF
1) The cash fare for a one-way single trip is increased to FOUR DOLLARS AND TWENTY-FIVE CENTS ($4.25) from FOUR DOLLARS ($4.00).
2) The combined cash-token fare is changed from TWO VALID SEPTA TOKENS PLUS
FORTY CENTS ($0.40) to TWO VALID SEPTA TOKENS PLUS TWENTY-FIVE CENTS ($0.25) OR A VALID SEPTA TOKEN PLUS TWO DOLLARS AND TWENTY-FIVE CENTS CASH ($2.25).
3) SEPTA Key replaces the term New Payment Technology as SEPTA’s new fare payment
technology.
4) Once SEPTA Key is operational the adult token will no longer be accepted as partial payment of fare.
50
(A) DEFINITIONS
1) ADA - Americans with Disabilities Act of 1990 (42 U.S.C. 12101-12213).
2) ADA Complementary Paratransit – demand-responsive, ride-shared transportation provided to persons with disabilities by transit agencies under the terms and conditions of U.S. Department of Transportation and U.S. Department of Justice regulations.
3) Non-ADA Complementary Service - demand-responsive, ride-shared transportation
provided to persons with disabilities by transit agencies. This service is not regulated by the terms and conditions of the ADA.
4) Paratransit – demand-responsive, ride-shared public transportation operating over the
highway and street system and distinct from fixed guideway, regular fixed-route bus service, charter service and taxicab service. SEPTA Customized Community Transportation CCT CONNECT is a coordinated, ride-shared, advance reservation service targeted at the transportation disabled and senior citizen market which operates on an unconstrained route and purpose basis.
5) Personal Care Attendant (“PCA”) - an individual who must accompany a disabled
person in order to provide personal care and assistance in life activities or travel. It is required that a PCA be registered in advance with SEPTA’s ADA Complementary Paratransit service.
6) Regular fixed route bus and/or light rail routes: All service on fixed-route bus and light
rail routes except commuter, express, shuttle, closed-door, or limited-hour service.
7) Ride-sharing (or shared-ride) service: coordinated or co-mingled demand-responsive service; public paratransit service in which passengers with different origins and/or destinations share the same vehicle, as opposed to exclusive-ride taxicab service.
8) Shared-Ride Program - ride-shared, non-emergency public paratransit service for senior
citizens, by advance reservation, funded by the Pennsylvania Lottery Fund and managed by a County Coordinator under an agreement with the Pennsylvania Department of Transportation and Pennsylvania Act 36 of 1991. (Provision of this service in Philadelphia County by SEPTA is governed by SEPTA Tariff 146.)
9) Closed-door service - vehicle operation to and from a specific location where the door
remains closed and no pick-ups or drop-offs are made in the intervening area.
51
(B) FARES
1) A FOUR DOLLARS AND TWENTY-FIVE CENTS ($4.25) cash base fare or TWO VALIDSEPTA TOKENS PLUS TWENTY-FIVE CENTS ($0.25) or ONE VALID SEPTA TOKENPLUS TWO DOLLARS AND TWENTY-FIVE CENTS ($2.25), or a valid WEEKLY orMONTHLY ZONE 2 TRAILPASS entitles an ADA Complementary Paratransit-eligible andproperly identified individual to a one-way trip from any point of origin to any point ofdestination within the service area. Fares are paid to the vehicle operator upon boarding.
a) An additional Inter-County Charge of $1.00 for each additional county, for each single one-way ADA Complementary Paratransit trip extending more than three miles intoanother county, applies.
b) An additional Zone Charge of $1.00 for each 10 mile trip segment or portion thereof,beyond the initial 10 miles traveled, for each single one-way trip within Bucks,Chester, Delaware, and Montgomery Counties, applies.
2) Upon implementation of SEPTA Key, changes to the method of payment of fares will takeplace as follows:
a) Tokens will no longer be accepted for payment of fares. SEPTA will provide amplenotice of timing for elimination of tokens.
b) In addition to cash, payment of fares by SEPTA Key Card and RegisteredContactless Chip Enabled Media with a Travel Wallet attached or UnregisteredCredit/Debit Contactless Chip-Enabled Card (See Tariff No. 1 for descriptions) willbe accepted as follows:
1) Unregistered Credit/Debit Contactless Chip-Enabled Card payments will beaccepted at the same rate as the cash fare. Detailed description ofUnregistered Media can be found in Tariff No. 1.
2) Payment by SEPTA Key Card and Registered Contactless Chip EnabledMedia with a Travel Wallet can be found in Tariff No. 1.
c) Weekly and Monthly Zone 2 TrailPass magnetic swipe cards will be replaced by theSEPTA Key Card or Registered Contactless Chip Enabled Media with an attachedvalid Weekly/Monthly Zone 2 TrailPass. The Weekly and Monthly Zone 2 TrailPasswill be accepted for fare payment as described above in Section (B-1). See Tariff154 for a description of Weekly and Monthly TrailPasses attached to SEPTA KeyCards and Registered Contactless Chip Enabled Media.
d) SEPTA Key Cards are subject to the fees found in Tariff No. 1 for lost, stolen ordamaged cards.
52
3) All eligible individuals must present a valid ADA Complementary Paratransit Identification Card to the vehicle operator with payment of fare. Upon request, the identification card holder must identify himself or herself to the satisfaction of the vehicle driver. Identification cards may be used only by the person to whom issued, and must be kept in the possession of the passenger during the entire trip. Upon boarding and exiting, the passenger or his/her designate may be required to pass the identification card through a reading device where vehicle equipment is operable to do so.
Upon implementation of SEPTA Key, all eligible individuals must present a valid SEPTA
Key Photo ID Card with a Travel Wallet or valid pass product attached for payment of the fare. This will replace the ADA Complementary Paratransit Identification Card.
4) One (1) Companion may, by advance reservation, accompany an eligible individual on ADA
Complementary Paratransit from the same point of origin to the same point of destination at the same fare as the eligible patron. Additional companions may be transported at the same fare as the eligible patron, provided space is available for them on the vehicle and that transportation of the additional individuals will not result in a denial of service to ADA Complementary Paratransit-eligible individuals. All companions shall have the same origin and destination as the eligible individual.
5) One (1) Personal Care Attendant (PCA), the need for whom must be identified in the ADA
Complementary Paratransit registration process as necessary to accompany the disabled rider from the same point of origin to the same point of destination, may ride free of charge when accompanying that rider on ADA Complementary Paratransit.
(C) SERVICE AREA ADA Complementary Paratransit Service 1) SEPTA ADA Complementary Paratransit service will be provided on a ride-shared, advance-
reservation basis anywhere within the city limits of Philadelphia. In accordance with USDOT ADA regulations, service will be provided to origins and destinations within ¾ mi. corridors on both sides of regular SEPTA fixed route bus and light rail routes, and within a ¾ mi. radius from the end point of the route to the parallel sides of the corridor within Bucks, Chester, Delaware and Montgomery Counties.
2) At the discretion of the Authority, SEPTA may provide non ADA paratransit service to/from
agencies within two and one half mile (2.5) mile of a regular fixed route bus by contract as noted in Section (H).
3) Whenever any street forms the boundary of the service area, both sides of the street, and the
facilities which open directly on said street, shall be considered to be within the service area. Within the Pottstown Area Rapid Transit (PART) operating area, and in between operating areas designated above, SEPTA service is provided on a closed-door basis only.
4) Agency-purchased service will be provided as arranged within Bucks, Chester, Delaware, Montgomery and Philadelphia counties, subject to the conditions of agreement, as outlined below in Section (H).
53
(D) TRANSFERS/FEEDER SERVICE
1) Other than the fares described herein, no charge will be made for ADA ComplementaryParatransit trips requiring change(s) to other SEPTA CCT CONNECT vehicle(s) enroute.
2) The ADA Complementary Paratransit fare will be waived for SEPTA ADAComplementary Paratransit service provided as feeder service to or from SEPTA’s regularfixed route transportation for a registered ADA Complementary Paratransit rider and, ifany, the accompanying Personal Care Attendant and/or companion(s).
(E) CHILDREN
No special reduced rates of fares are made for children. Children may be considered among the non-eligible companions to an ADA Complementary Paratransit-eligible rider, or if ADA Complementary Paratransit-eligible, shall pay the regular per trip revenue.
(F) CONDITIONS OF SERVICE
1) SEPTA ADA Complementary Paratransit service is provided as non-exclusive, ride-sharedservice. All trip requests are accommodated in the order received, with unrestricted trip purpose and frequency, and with unprioritized disability, trip purpose, origin or destination.
2) No same-day or emergency service shall be provided.
3) The purpose of this program is to provide for the transportation needs of persons with disabilitieswho are functionally unable to use and/or access SEPTA’s fixed-route transportation (regular bus) system.
4) Passenger requests for service must include the passenger's name, origin and destination, traveltimes, Paratransit Identification Number and appropriate information necessary to schedule the trip.
(G) FREE TRANSPORTATION
The following persons will be carried on SEPTA’s ADA Complementary Paratransit service at no charge:
SEPTA employees with disabilities, or SEPTA retirees with disabilities, presenting valid contactless SEPTA picture ID transportation passes and ADA Complementary Paratransit ID Cards.
(H) AGREEMENTS FOR SERVICE TO CLIENTS OF SOCIAL SERVICE AGENCIES
The terms of any agreement with a social service agency for the provision of paratransit service to its clients shall be negotiated or bid by SEPTA so as to recover all incremental costs for such service, and shall not be restricted by the base fare or any other individual fare or charge (or exemption from fare or charge) expressed for individuals elsewhere in this tariff.
54
(I) PREMIUM SERVICE
Registered customers with conditional eligibility may be permitted to reserve trips outside the condition(s) of eligibility on a space available basis, during off peak hours. The fare for this type of trip will be twice the base fare for a regular ADA trip. Premium service trips will be subject to all inter-county and zone surcharges applicable to regular ADA service. Attendants will ride under the same terms and conditions of a regular ADA attendant. One (1) Companion may, by advance reservation, accompany the conditionally eligible individual from the same point of origin to the same point of destination at the same fare as the eligible patron.
55
17. B
SERVICE RUN BREAKDOWN
Runs Vehicles Veh Type StartDate Time EndDate Time Run Comp Service HoursFull Day
(0400-1900)AM Peak
(0600-1000)PM Peak
(1400-1800)Evening
(1800-End)
201 6799 High Cap 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
202 6794 High Cap 5/29/19 6:30 5/29/19 18:35 Full Day 12.1 1 1 1 0
203 6793 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
204 6790 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
205 6792 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
206 6789 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
207 6795 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
208 6788 High Cap 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
209 6791 High Cap 5/29/19 5:45 5/29/19 18:30 Full Day 12.9 1 1 1 0
210 6796 High Cap 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
211 6787 High Cap 5/29/19 6:00 5/29/19 19:30 Full Day 13.5 1 1 1 0
212 6502 Lift 5/29/19 5:30 5/29/19 18:00 Full Day 12.5 1 1 1 0
213 6607 Lift 5/29/19 3:30 5/29/19 12:00 AM Peak 8.5 1 1 0 0
214 6504 Lift 5/29/19 6:30 5/29/19 19:00 Full Day 12.5 1 1 1 0
215 6994 Lift 5/29/19 3:30 5/29/19 11:30 PM Peak 8.0 0 0 1 1
216 6993 Lift 5/29/19 3:30 5/29/19 11:30 PM Peak 8.0 0 0 1 1
217 6994 Lift 5/29/19 13:30 5/29/19 23:59 PM Peak 10.5 0 0 1 1
218 6993 Lift 5/29/19 14:29 5/29/19 21:48 PM Peak 7.3 0 0 1 1
219 6558 Lift 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
220 6786 High Cap 5/29/19 5:15 5/29/19 18:30 Full Day 13.3 1 1 1 0
221 6503 Lift 5/29/19 5:30 5/29/19 18:30 Full Day 13.0 1 1 1 0
222 6606 Lift 5/29/19 5:15 5/29/19 17:15 Full Day 14.0 1 1 1 0
223 6505 Lift 5/29/19 5:30 5/29/19 17:45 Full Day 12.3 1 1 1 0
Delaware - Weekday
224 6559 Lift 5/29/19 6:30 5/29/19 18:30 Full Day 12.0 1 1 1 0
225 6500 Lift 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
226 6557 Lift 5/29/19 5:00 5/29/19 18:30 Full Day 13.5 1 1 1 0
227 6501 Lift 5/29/19 5:00 5/29/19 18:00 Full Day 13.0 1 1 1 0
228 6607 Lift 5/29/19 14:00 5/29/19 23:00 Evening 9.0 0 0 1 1
230 6073 Pass Van 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
231 6069 Pass Van 5/29/19 6:15 5/29/19 18:15 Full Day 12.0 1 1 1 0
232 6074 Pass Van 5/29/19 6:00 5/29/19 18:30 Full Day 12.5 1 1 1 0
233 6066 Pass Van 5/29/19 6:00 5/29/19 19:00 Full Day 13.0 1 1 1 0
234 6070 Pass Van 5/29/19 6:00 5/29/19 18:30 Full Day 12.5 1 1 1 0
235 6076 Pass Van 5/29/19 5:45 5/29/19 18:00 Full Day 12.3 1 1 1 0
236 6075 Pass Van 5/29/19 6:00 5/29/19 18:30 Full Day 12.5 1 1 1 0
237 6064 Pass Van 5/29/19 6:00 5/29/19 19:00 Full Day 13.0 1 1 1 0
238 6067 Pass Van 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
239 6049 Pass Van 5/29/19 6:15 5/29/19 18:45 Full Day 12.5 1 1 1 0
240 6071 Pass Van 5/29/19 6:30 5/29/19 19:00 Full Day 12.5 1 1 1 0
241 6072 Pass Van 5/29/19 6:00 5/29/19 19:00 Full Day 13.0 1 1 1 0
242 6068 Pass Van 5/29/19 5:30 5/29/19 18:30 Full Day 13.0 1 1 1 0
243 6228 Pass Van 5/29/19 6:00 5/29/19 18:15 Full Day 12.3 1 1 1 0
244 6048 Pass Van 5/29/19 6:00 5/29/19 18:00 Full Day 12.0 1 1 1 0
245 6230 Pass Van 5/29/19 6:00 5/29/19 18:45 Full Day 12.9 1 1 1 0
247 6078 Pass Van 5/29/19 6:00 5/29/19 18:30 Full Day 12.5 1 1 1 0
248 6051 Pass Van 5/29/19 6:00 5/29/19 18:30 Full Day 12.5 1 1 1 0
249 6077 Pass Van 5/29/19 6:00 5/29/19 18:15 Full Day 12.3 1 1 1 0
250 6065 Pass Van 5/29/19 6:30 5/29/19 18:30 Full Day 12.0 1 1 1 043 43 47 5
Runs Vehicles Veh Type StartDate Time EndDate Time Run Comp Service Hours Full Day (0400-1900)AM Peak (0600-
1000) PM Peak (1400-1800) Evening (1800-End)
217 6505 Lift 6/8/19 15:00 6/9/19 0:59 Evening 8.0 0 0 1 1
218 6606 Lift 6/8/19 15:00 6/9/19 0:59 Evening 8.0 0 0 1 1
201 6799 Hi-Cap 6/8/19 7:00 6/8/19 19:00 Full Day 12.0 1 1 1 0
202 6794 Hi-Cap 6/8/19 5:00 6/8/19 18:00 Full Day 13.0 1 1 1 0
220 6786 Hi-Cap 6/8/19 7:00 6/8/19 19:00 Full Day 12.0 1 1 1 0
215 6504 Lift 6/8/19 3:30 6/8/19 16:00 Full Day 12.5 1 1 1 0
216 6501 Lift 6/8/19 3:30 6/8/19 15:30 Full Day 12.0 1 1 1 0
219 6559 Lift 6/8/19 7:00 6/8/19 19:00 Full Day 12.0 1 1 1 0
221 6503 Lift 6/8/19 7:00 6/8/19 19:00 Full Day 12.0 1 1 1 0
230 6542 Lift 6/8/19 5:30 6/8/19 19:00 Full Day 13.5 1 1 1 08 8 10 2
Delaware - Saturday
Runs Vehicles Veh Type StartDate Time EndDate Time Run Comp Service Hours Full Day (0400-1900)AM Peak (0600-
1000) PM Peak (1400-1800) Evening (1800-End)
201 6799 Hi-Cap 6/9/19 5:00 6/9/19 18:00 Full Day 13.0
1 1 1 0
215 6558 Lift 6/9/19 6:00 6/9/19 18:00 Full Day 12.0
1 1 1 0
216 6559 Lift 6/9/19 6:00 6/9/19 19:00 Full Day 13.0
1 1 1 0
217 6505 Lift 6/9/19 7:00 6/9/19 20:00 Full Day 13.0
1 1 1 0
218 6557 Lift 6/9/19 7:00 6/9/19 20:00 Full Day 13.0
1 1 1 0
219 6500 Lift 6/9/19 12:30 6/10/19 1:00 Evening 12.5
0 0 1 15 5 6 1
Delaware - Sunday
17. C
PROCEDURE FOR CUSTOMER INQUIRIES
SEPTA Customer Service Veritas Complaint Ticketing
Complaint Procedures
Customer inquiries are recorded in the Veritas Ticket System. Complaints and Commendations are an important service barometer. Veritas tickets are to be handled as follows:
SEPTA Customer Service Call Agents will: Enter all complaints.
When using Ver i t a s , a g e n t s must be sure to select the appropriate category. (i.e. For driver commendation select “commendation driver.” For driver complaint select “driver.”)
Complaints and commendations will be forwarded to CCT with appropriate details as required. CCT will review all complaints and direct them to the appropriate department for handling
If a response is required by the Contractor, CCT wil l forward the Veritas t icket via email not if icat ion and indicate what action is required by the Contractor. The Contractor shall promptly investigate the complaint and take appropriate corrective action.
If no response is needed, but the Contractor should be apprised of the customer’s concerns, CCT designate “FYI” on the e-mail subject line after the tour number.
Contractor shall submit a written response for any Veritas ticket that requires a response with: the original notification, Veritas ticket number, investigation findings and corrective action taken within five (5) business days of receipt of initial notification. Responses shall be directed to the CCT contact that sent the email notification.
Attach all pertinent information to the e-mail.
CCT anticipates making enhancements to the Veritas ticket system to allow Contactor to directly receive and report investigation findings and corrective action taken at some point in the future.
The Contractor shall use the information contained in Veritas tickets to investigate and resolve complaints. The Contractor shall maintain the confidentiality of customer information related to complaints as prescribed in the Agreement.
Customer Lost and Found Administration
1. The Contractor will be responsible for the direct administration of all items that customersleave behind on the vehicles;
2. All customers who report lost personal items to SEPTA will be directed to contact theappropriate Contractor for recovery of the item;
3. Contractors will be required to tag and maintain all lost personal items on their premises for aminimum of 30 days;
4. Customers should be afforded the opportunity to pick-up lost personal items from thecontractor facility during normal business hours each day the contractor provides service;
5. Unclaimed lost items can be disposed of after 30 days.
17. D
VEHICLE CONDITION REPORT
VEHICLE CONDITION REPORT
Date____________________________ Vehicle Number________________________ Time___________________________ Driver Name________________________ Odometer_______________________
Pre-Trip Inspection � Post-Trip Inspection �
Check � each item below, if OK. Do not check defective items.
� STEERING MECHANISM � GAS CAP � WINDOWS � REAR VIEW MIRRORS � TRIANGLES (3) � REAR DOOR UNLOCKED � FIRST AID KIT � REAR WINDOW CLOSED � PARKING BRAKE � WINDSHEILD WIPERS � START ENGINE � CONVEX MIRRORS, L&R � TWO-WAY RADIO � FUEL LEVEL (FULL) � SEAT BELT CUTTER � WHEELS AND RIMS � SEAT BELT � WHEEL LUGS � RUBBER GLOVES � W/C LIFT OPERATIONAL � OIL PRESSURE GAUGE � FLUIDS (OIL, BREAK,
TRANSMISSION) � TEMPERATURE GAUGE � HEADLIGHTS � FUEL GAUGE � TURN INDICATORS � BATTERY GAUGE � PARKING LIGHTS � DASH LIGHTS � BRAKE LIGHTS � REGISTRATION � BACKUP AND TAIL LIGHTS � ACCIDENT CLAIMS KIT � BACKUP ALARM � INSURANCE CARD � WARNING FLASHERS � MAT � HORN � VEHICLE MARKINGS / DECALS � HUBCAPS � INTERIOR LIGHTS � TIRES � FIRE EXTINGUISHER � ROOF VENT � FIRE EXTINGUISHER MOUNT � PASSENGER DOORS � W/C SECUREMENTS � DOORS UNLOCKED � REAR VIEW MIRROR � STEP LIGHT � DEFROSTER � INSPECTION STICKERS � FRONT AC/HEAT � LICENSE PLATE � REAR AC/HEAT � INTERIOR / EXTERIOR CLEANINESS
Problems:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Signatures required on reverse side
Indicate Damage & Note Comments Below
Comments:
Signatures required:
Driver (sign & date)______ ______________________________________/_____/____
Supervisor (sign & date)_________________________________/_____/_____
17. E
MAINTENANCE REQUIREMENTS
Cleaner’s Daily Work Record HOUSECLEANS
_____/___/____
DATE
Veh# Veh# Veh# Veh# DESCRIPTION OF WORK 1. Sweep/Vacuum vehicle where available2. Remove all graffiti3. Wipe down drivers area and front of vehicle4. Wipe down passenger section of vehicle, walls,seats, ceiling, and handrails etc. 5. Clean all interior glass and mirrors6. Scrape all gum off floor and steps7. Scrub back of passengers seats withbrush/detergent. 8. Wipe dry all passenger seats9. Mop/vacuum floor and steps where applicable10. Vacuum wheel chairs floor tracking11. Scrub securement straps12. Scrub down interior of front and center doors,step wall areas and wipe dry
__________________________________________ Employee Signature
__________________________________________
Foreman Signature
CCT "A" INSPECTIONVEHICLE # A1 A2 A3 DATE _____/_____/_____
(Circle one)VEHICLE MILEAGE STATE INSPECTION EXPIRATION DATE
HOUR METER EMISSION INSPECTION EXPIRATION DATE
DESCRIPTION ADJ. OK ADDITIONAL WORK REQUIRED1) Change engine oil/filter
2) Check transmission fluid level
3) Check power steering fluid level
4) Check engine drive belts
5) Check air filter
6) Check washer fluid level & wiper operation
7) Check tire pressure, record tread depth in 32 nd RF LF RR LR
8) Inspect cooling system & pressure test9) Remove wheels, inspect brake system, record lining thickness in 32nd RF LF RR LR
Reinstall wheels - torque to specifications10) Inspect steering linkage11) Inspect exhaust system12) Lubricate chassis13) Check axle fluid level14) Inspect front & rear suspension15) Check state inspection sticker, registration and insurance card. (Note exp. dates above)
16) Service batteries & load test. Check all cables & harnesses for corrosion, chaffing, 1 2
looseness & improper routing. Adjust / repair as needed.17) Check all lights, switches & alarms18) Check window & door operation19) Inspect seat lock downs, seatbelts & occupant restraint systems20) Inspect all fuel lines (pressure & return) for leaks, chaffing, improper routing.
Adjust and/or make repairs as needed.21) Check heater & air conditioning system operation
WHEELCHAIR LIFT INSPECTION ADJ. OK ADDITIONAL WORK REQUIRED INITIAL23) Cycle w/c lift/ lubricate & adjust to manufacturer recommendations
24) Operate w/c lift and check for:
Mechanical binding & misalignment (platform angle, parallel arms, lift towers, etc.)
Leaking or improperly routed hydraulic tubing, cylinders, etc.
Inboard / outboard roll-stop barrier operation including latch
Inspect lift arm bushings, bearings, pivot pins for wear or damage
Hydraulic pump operation and fluid level
All mechanical lift adjustments according to manufacturer specifications
Platform microswitch (up/fold, down/unfold) adjustment to manufacturer specifications
Platform sensor pressure switch adjustment to manufacturer specifications
Missing / damaged pinch shields, gas springs, anti-rattle bumpers
Manual back-up pump & release valve operation, including hand lever
Inspect control box, clips, switches and harness
OTHER REPAIRS NEEDED (Circle and initial each when complete)
The below signatures certify that all inspection items on this form have been checked and repaired as required, and that the vehicle meets standards for safe operation.
Mechanics Signature________________________________ Foremans Signature____________________________
Date________________________________ Date____________________________
CCT PASSENGER CAR/VAN/MINIBUS "B" INSPECTION…GAS - DIESELAll Items to be Torqued to Manufacturer's Specifications
B1 B2 B3 B4 ODOMETER READING:______________________(Circle one)
VEHICLE #: DATE: HOURMETER READING:REPAIRS MECH. REPAIRS MECH.
DESCRIPTION MADE ADJ OK INITIAL DESCRIPTION MADE ADJ OK INITIALGeneral Lubricant
Check floor mats Wipe clean all grease fittings & lubricate chassisCheck license, owner's card, inspection stickers Check for & repair all fluid leaksCheck noisy valves or unusual engine noises Check transmission oil level & conditionCheck steering for excessive play Check differential oil levelCheck windshield wipers, washer system & horn Lubricate all cablesCheck hour meter operation & record reading above Check power steering unit and oil levelCold wash engine & compartment Check brake master cylinder fluid level & conditionCheck heater operation & A/C Check solvent level, windshield washerCheck speedometer operation Lube door hinges & hood latchesCheck accelerator EngineCheck parking brake & brake adjustment Change engine oil & filter Check for air/vacuum leak Check oil pressure & record ______PSIInspect & inflate tires, including spare & jack (if applicable) Check anti-freeze & record protection levelRecord tire tread depth in 32nd RRO LRO LRI RRI LF RF (min. - 5° - max. - 34°) ______Degrees
Check radiator, surge tank, cap, hoses, etc. for leaksCheck tires for abnormal wear Check water pump bearing play & fan clutch/bladeCheck fire extinguisher, flags, flares or equivalent Check all belts & pulleysCheck for muffler & exhaust system for leaks Inspect distributor cap & rotor
Body & Chassis Check P.C.V. valve & systemCheck exterior body damage incl. bumpers & mirrors Check crankcase breatherCheck all window glass & regulators Check air filters & systemsCheck door & hood latches Check engine idle speed & record RPM ____RPMCheck seats, lock downs & seat belts Check power package governorTorgue lugnuts to manufacturer's specification Inspect engine mountingsCheck spindles, king pins & ball joints Check exhaust smoke & record OK LT HeavyCheck wheel bearing - adj. Check for oil leaksCheck tie rods, drag link & idler arm Inspect all fuel lines (pressure & return) for leaks, chaffing, Check wheel bearing, hub & axle seals & dust covers improper routing. Adjust and/or make repairs as needed.Tighten U-bolts & body hold down bolts ElectricalCheck drive line, center brg., U-joints & flanges Service batteries and load test:Inspect brake linings & record lining thickness in 32nds LF RF LR RR Battery #1 (Primary)
Battery #2 (Auxillary)Inspect brake hydraulic system Check all cables & harnesses for corrossion, looseness,Inspect brake lines, hoses, valves & springs chaffing & improper routing - adjust / repair as needed.Check springs, shackle pins, center pins, etc. Check alternators & regulator output & recordInspect shock absorbers Check instrument panel & lightsPerform thorough visual under vehicle inspection Check all lights, switches & alarms
Cycle w/c lift / lubricate & adjust to manufacturer Change gear oil in differentialrecommendations Perform engine tune up per specificationMechanical binding & misalignment (platform angle, Gasoline (According to manufacturer recommendation)parallel arms, lift towers, etc.) Replace spark plugs/gapLeaking or improperly routed hydraulic tubing, cylinders, etc. Change distributor cap & rotorInboard / outboard roll-stop barrier operation including latch Inspect ignition coils and wiresInspect lift arm bushings, bearings, pivot pins for Replace PCV Valve & crankcase breatherwear or damage Check ignition timingHydraulic pump operation and fluid level Diesel (According to manufacturer recommendation)All mechanical lift adjustments according to manufacturer Valve adjustmentspecifications Check fuel injection & glow plug operationPlatform microswitch (up/fold, down/unfold) adjustment to Check fuel pressure & record _______ PSImanufacturer specificationsPlatform sensor pressure switch adjustment to Road Test (2 miles)manufacturer specifications Check & record any additional problems that are detectedMissing / damaged pinch shields, gas springs, Brake operationanti-rattle bumpers Wheel shimmy, steering & suspensionManual back-up pump & release valve operation, Abnormal noisesincluding hand lever Engine pulling power (circle one) Poor Fair GoodInspect control box, clips, switches and harness Transmission Operation (circle one) Poor Fair GoodInspect / clean / lubriacte all securement devices Speedometer operation
All instruments & gaugesB2/B4 Inspection Only State Inspection Sticker Expiration - Month_____ Year____
Perform wheel alignment per manufacturers specs. Emissions Inspection Sticker Exp. - Month_____ Year____Replace windshield wiper bladesFlush cooling system & replace anti freezeChange transmission fluid filter/screenReplace fuel filter & air intake filter
REPORT OF ADDITIONAL REPAIRS TO BE MADE
The below signatures certify that all inspection items on this form have been checkedand repaired as required, and that the vehicle meets standards for safe operation.
Mechanics Signature________________________________ Foremans Signature____________________________
Date________________________________ Date____________________________
Cleaner’s Daily Work Record MINICLEANS
* Vehicles in service 5 consecutive days-2 times/week* Vehicles in service 7 consecutive days-3 times/week
____/____/____ Date
Veh# Veh# Veh# Veh# Veh# Veh# Veh# Veh# Veh# Description of Work 1. Sweep/vacuum vehicle interior2. Remove all graffiti3. Wipe drivers area and front ofvehicle 4. Clean all interior glass and mirror5. Wipe passenger seats6. Mop/vacuum floor and steps wereapplicable 7. Wash exterior of vehicle
_____________________________ Employee Signature
____________________________ Foreman Signature
PRETRIP ACCIDENT INSPECTION
Date____________________________ Van Number________________________ Time___________________________ Driver Name________________________ Odometer_______________________ Attendant Name_____________________
Pre-Trip Inspection � Accident Inspection �
Check � each item below, if OK. Do not check defective items.
Inside: � STEERING MECHANISM � GAS CAP � WINDOWS � EYEBALL MIRROR � TRIANGLES (3) � REAR DOOR UNLOCKED � FIRST AID KIT � REAR WINDOW CLOSED � PARKING BRAKE � WINDSHEILD WIPERS � START ENGINE � CONVEX MIRRORS, L&R � TWO-WAY RADIO � AIR PRESSURE � SEAT BELT CUTTER � WHEELS AND RIMS � SEAT BELT � VAN NOS. (4 SIDES) � RUBBER GLOVES � W/C LIFT OPERATIONAL � OIL PRESSURE GAUGE � FLUIDS (OIL, BREAK, TRANSMISSION) � TEMPERATURE GAUGE � HEADLIGHTS � FUEL GAUGE � TURN INDICATORS � BATTERY GAUGE � PARKING LIGHTS � DASH LIGHTS � BRAKE LIGHTS � REGISTRATION � BACKUP AND TAIL LIGHTS � ACCIDENT CLAIMS KIT � BACKUP ALARM � INSURANCE CARD � WARNING FLASHERS � MAP � HORN � VAN NUMBER � HUBCAPS � INTERIOR LIGHTS � TIRES � FIRE EXTINGUISHER � TRANSPEC VENT � FIRE EXTINGUISHER � PASSENGER DOORS � COVER SECUREMENTS � DOORS UNLOCKED � REAR VIEW MIRROR � STEP LIGHT � DRFROSTER � INSPECTION STICKERS � FRONT AC/HEAT � LICENSE PLATE � REAR AC/HEAT � CLEAN
Problems:_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Supervisor’s Signature: _______________________________________________________________________
Maintenance Violations
Category 1 & 2 violations are in accordance with Section 175.80 of the PA DOT vehicle equipment regulations.
Category 1 Major defects: vehicle must be removed from service immediately and repaired before returning to revenue service (major penalty assessed).
Category 2 Minor defects: reported and repaired within 24 hours (minor penalty assessed).
Category 3 Fraudulent, improper or careless record keeping. • First Offense (written warning)• Second Offense (minor penalty)• Third Offense (major penalty)• Each Subsequent Offense (major penalty)
Category 1 Violation
• Condition of braking systems. All braking systems and componentsshall be in safe operating condition.
• Condition of tires and wheels. All tires and wheels shall be in safeoperating condition.
• Condition of chassis. All items on chassis shall be in safe operatingcondition.
• Condition of steering components. Steering assembly and steeringmachines shall be in safe operating condition.
• Condition of wheelchair lift and securement devices. W/C lift andsecurement devices shall be in safe operating condition.
Category 2 Violation
• Condition of lamps and switches. Every required lamp or switch shallbe in safe operating.
• Condition of glazing and mirrors. All glazing and mirrors shall meetall requirements of chapter 161 and Section 175.80 of the PA DOTVehicle Equipment Regulations.
• Condition of horns and warning devices. All horns and warningdevices shall be in safe operating condition.
• Condition of exhaust system. All components of the exhaust systemshall be maintained and operated to prevent engine exhaust gases frompenetrating and collecting in any part of the vehicle occupied by thedriver or passengers.
• Condition of body. All items on body shall be in safe operatingcondition.
• Condition of windshield wipers/washers. Every wiper/washer shall bein safe operating condition.
• Condition of fuel systems. All components in fuel system shall be insafe operating condition.
• Condition of suspension. Every suspension component shall be in safeoperating condition as described in Section 175.80 of the PA DOTVehicle Equipment Regulations.
Required Records:
a) An identification of the vehicle including company number makes, serialnumber, year and tire size. In addition if the operator does not own the motorvehicle, the record shall identify the name of the person furnishing the vehicle
b) The means to indicate the nature and due date of the various inspection andmaintenance operations to be performed.
c) A record of inspection and repairs, and maintenance indicating their date andnature.
d) A Driver Vehicle Condition Report for each revenue assignment noting anydefects reported and repairs made.
Record Retention:
a) The records required by this section shall be retained where the vehicle iseither housed or maintained for a period of the one year and for six monthsafter the vehicle leaves the operators control. All records shall be delivered toSEPTA upon expiration of the contract or lease agreement.
• Condition of windshield wipers/washers. Every wiper/washer shall bein safe operating condition.
• Condition of fuel systems. All components in fuel system shall be insafe operating condition.
• Condition of suspension. Every suspension component shall be in safeoperating condition as described in Section 175.80 of the PA DOTVehicle Equipment Regulations.
.
SEPTA PARATRANSIT
Air Conditioning Inspection Worksheet
Date:___________________ Mileage:_________________________ Van#:__________________ Mechanic:_______________________
DESCRIPTION ADJ OK INITIALS 1) Check A/C Lines at Compressor2) A/C Pressure Switches/Terminals3) Clean Evaporator/Condenser Coil4) Run Air Conditioning5) Check and Record Pressures:
Suction Pressure _____ PSIGDischarge Pressure _____ PSIG
6) Check for Freon Leaks (repair)7) Check Compressor Oil Level8) Check Freon Level9) Add Freon (only if needed)
Record Amount _____ oz.10) Replace Dryer Cartridge (if more
that a 5°temperaturedifference inlet to outlet)
11) Recycle Freon/Recharge System(if opened for repairs)
12) Clean any signs of mechanicalwork
13) Record Duct Outlet Temperatureat each evaporator
Outlet Temp ____________ °F Outlet Temp ____________ °F
Ambient Temp __________ °F 14) Record Ambient Temperature
Repairs made/comments: _____________________________________________
________________________________________________________________________________________________________________________________________________________________________________________
CCT - Tire Change Record
Vehicle No: _ Carrier: _____________ Mileage: __________ Date: ___/___/20__
Circle all axles that apply: LF/RF RR/LR RRI/RRO/LRI/LRO
Reason for tire(s) change:Note: Tires must always be correctly matched. Inspect all tires on vehicle to ensure tires and wheels are of the same type, brand, tread design, load and speed ratings, and approximate tread depth. Correct matching of front and rear tires is essential to obtain optimum performance and safe handling.
Mechanic Initials
Procedures
*Follow procedures for dual rear wheel vehicles on both front and rear axle tirechanges.
Single Rear
Wheel Vehicles
*DualRear
WheelVehicles
#1 Examine all lug nuts and wheel studs for damaged threads. Replace damaged and adjacent wheel studs and lug nuts as required.
#2 Remove all rust, corrosion, dirt, paint buildup, burrs and foreign materials from the mounting surface of the brake drum or wheel hub and mounting surface on wheels to be installed. Follow procedure to prepare the mounting surface on both sides of wheels used on dual rear wheel vehicles.
#3a Visually inspect wheels to be installed for worn or elongated hub or stud holes and/or cracks. Check mounting surface on each wheel to be installed with a straight edge per OEM Shop Manual.
#3b Paint mounting surfaces on wheels with thin coat of fast drying primer. N/A #4a Install wheels on vehicle being careful not to damage wheel stud threads. Ensure wheels are
flush with hub mounting surface. Use proper wheel and tire size for model year / vehicle type. Ensure wheels equipped with tire pressure sensors are used on appropriate models.
#4b Align wheels using the small indexing hole (located between wheel stud holes) with the hub alignment pin on the hub-mounting surface. On rear axle, install and align outer wheel flush against inner wheel with the hub alignment pin protruding through the wheel index hole. Ensure valve stems are accessible on inner and outer wheels to adjust tire pressures.
N/A
CONTINUED ON REVERSE SIDE OF CARD (signatures required)
CCT - Tire Change Record (Cont.) Mechanic
Initials Procedures
*Follow procedures for dual rear wheel vehicles on both front and rear axle tirechanges.
Single Rear
Wheel Vehicles
*DualRear
WheelVehicles
#5a On two-piece cone lug nuts, lubricate the contact surfaces between the lug nut and cone washer with one drop of motor oil. Never apply lubricant directly on wheel stud or lug nut threads.
N/A
#5b Install lug nuts. Run up snug using a crisscross pattern with hand or low power air wrench to minimize run out.
#6 Torque lug nuts with torque wrench to OEM specification. Use crisscross pattern to minimize run out. OEM Specifications: Ford Taurus 85-105 ft. lbs. C&E Ford E350 SRW & E450 DRW 126-170 ft.
#7 Adjust tire pressure to OEM specification.
#8 Paint wheels as required: 2005-07 Ford E350 SRW – Grey, 2008 and newer E350-E450 SRW/DRW w/ tire pressure sensor – White, 2013Ford Taurus – Black. Install WHEEL-CHECK® LOOSE WHEEL NUT INDICATOR #73709 BY IMPERIAL SUPPLY LLC or approved equal on all wheel lug nuts, except sedans
The below signatures certify that procedures 1 thru 8 have been performed as required on both sides of this record.
___________________________ ___/___/20___ ____________________________ ___/___/20___
Mechanic’s signature Date Maintenance Manager’s signature Date
Mechanic Initials
Procedures
*Follow procedures for dual rear wheel vehicles on both front and rear axle tirechanges.
Single Rear
Wheel Vehicles
*DualRear
WheelVehicles
#9 After vehicle has run in service for 1 to 2 days, recheck with torque wrench to OEM specifications & step #6 as noted above. Reposition WHEEL-CHECK® LOOSE WHEEL NUT INDICATORS as required.
N/A
The below signatures certify that procedure 9 has been performed as required above.
___________________________ ___/___/20___ ____________________________ ___/___/20___
Mechanic’s signature Date Maintenance Manager’s signature Date
17. F
RELEASE OF INFORMATION CONCERNING CRIMINAL RECORD INFORMATION AND CERTAIN MEDICAL TEST
RESULTS
RELEASE OF INFORMATION CONCERNING CRIMINAL RECORD INFORMATION AND CERTAIN MEDICAL TEST RESULTS
I, (Name of Individual:)______________________________________________________in consideration of (Name of Company:) ________________________________’s evaluation of my employment application or in consideration for my employment with said Company in a position involving Paratransit service for the Southeastern Pennsylvania Transportation Authority (“the Authority”), do hereby authorize said Company (hereinafter “employer”) and/or the Authority and their authorized officers, employees and representatives to obtain from criminal justice agencies information concerning the content (if any) of my current criminal record, and to obtain from any physician (s), hospital (s), clinic (s), laboratories and any other licensed/professional person (s) and institution (s) having such information, any and all information concerning any drug and alcohol test results (including measurements leading to such results) for any test (s) taken in the course of my application for employment or employment with the above-named employer.
I further authorize employer and Authority and their authorized officers, employees and representatives to exchange between themselves such information concerning my personnel record and information from such criminal justice agencies and the above-referenced medical/scientific persons and institutions.
I further authorize the Authority to release to any other Company to whom I may apply for employment to perform Paratransit-related services for the Authority, any information the Authority may learn as a result of my employment with, and/or application for employment with, the above-referenced employer, as a result of exchanges of information between SEPTA and the above-referenced employer, and any other information provided to SEPTA and/or the above-reference employer, either as a result of the use of this Release of Information or otherwise, from any third party or parties.
I further authorize employer and Authority to provide a photographic copy, in lieu of the original, of this Release of Information, to any criminal justice agency, and to any physician (s), hospital (s), clinic (s), laboratory (is) and any other licensed/professional medical/scientific person (s), and institutions, as good and sufficient evidence of my full and complete authorization to such criminal justice agencies and to such medical/scientific person (s), and institution (s), that they may at time or times promptly release such information, including copies of such information from their files, to employer and/or to the Authority, and it’s or their authorized officers, employees or representatives.
________________________________
Signature of Applicant/Employee
(Type name below with current address :)
___________________________
(Date of Signature)
17. G
EMERGENCY WEATHER PLAN
CCT CONNECT
EMERGENCY WEATHER PLAN
(The current version will be supplied to the successful proposer.)
80
17.H
SEPTA’S CCT BILLING PROCEDURES POLICY MANUAL
Last Reviewed 9/11/19
81
INTRODUCTION
This SEPTA’s CCT Billing Procedures Policy Manual is to be used as a reference for contractor invoicing to SEPTA’S CCT for transportation services rendered. It contains information on items that must be submitted by the contractor as part of the invoice. It also presents specific policies and procedures that contractors must be aware and comply with as part of their invoice submittals to SEPTA. SEPTA’S CCT reserves the right to add, delete or revise procedures in this manual with thirty (30) business day’s prior written notice.
82
1.0 SEPTA AND CONTRACTOR RESPONSIBILITIUES 1.1. SEPTA RESPONSIBILITIES
SEPTA shall provide contractors with training and tools needed to prepare monthly invoices and other related documents contractually required by SEPTA. Within forty-five days of receipt of a notice to proceed, the contractor’s billing personnel will be trained in the use of the Routematch software for billing purposes. The contractor shall receive written and hands on training. The training will cover areas including system operations, report processing and actual invoicing. After training, SEPTA will provide technical support and assistance to the contractor billing staff, respond to contractor inquiries and resolve new or outstanding billing issues expeditiously and efficiently. The Finance Department of CCT will endeavor to pay all contractors within 30 days from receipt of a complete invoice. A complete invoice is defined herein as one that has all required carrier documentation needed by the SEPTA’s Billing staff to review, validate, and reconcile all invoiced contractor charges using contractor and SEPTA information. Incomplete invoices will not be processed. The 30-day processing period will start upon receipt of a complete invoice including documentation for all token submissions to 2nd and Wyoming Avenue. Under special circumstances when a contractor will not be paid within 30 days, SEPTA will notify the contractor with the reason and an expected date for payment. Notification will be made either orally or in writing if the circumstances warrant it.
1.2. CONTRACTOR RESPONSIBILITIES
The Contractor shall submit to SEPTA within five days but not more than once each calendar month, an invoice for payment for services rendered in the preceding month. Supporting back-up documents must be mailed to and received prior to SEPTA conducting a review of the invoice. Contractor will submit its invoice in the format requested in the Billing Procedures Policy Manual. Contractor shall keep written records in reasonable detail of all services performed under the Agreement. Pursuant to federal, state and/or regulatory requirements, all financial data, written records, reports, manifest and information prepared, generated or obtained in connection with the contractor services for SEPTA shall be made available during the agreement and for five (5) years after the agreement has ended. As part of Diesel Fuel Escalation/De-escalation Provision, the Contractor is required to submit to SEPTA, copies of all receipts for fuel (gasoline/diesel) utilized in the performance of the contract within thirty (30) after the close of each fiscal month. Request for fuel escalation/de-escalation shall be forwarded to SEPTA quarterly thirty (30) after the end of each fiscal quarter.
83
1.3. LOCAL, STATE AND FEDERAL REGULATIONS
SEPTA is mandated to submit various federal and state forms and/or reports. To complete them, it is necessary that SEPTA coordinate with the Contractors. Currently it is mandatory that every contractor submits yearly an Operating Expense Summary (federal form 301), insurance, and driver staffing levels and paid hours. Details on the reports required and submittal timetable are shown on Section 2.0. Furthermore, from time to time, Contractors will be required to complete upon request any federal and state forms and/or reports within the prescribed time frame set forth at the time of the request.
2.0 SUMMARY OF REQUIRED SUBMISSIONS
As part of the invoicing process, the Contractor is required to submit documents to CCT Billing to validate information that later on will become part of the invoice. Listed below are the items, forms and due dates for contractor submittals. All sample forms are included in Attachment 1 to this Manual. Due to the size and number of invoices processed during a month, it is essential contractors adhere to the due dates noted below. Failure to do so may result in invoice processing delays.
INFORMATION SUBMITTAL MILESTONES Item Due
Contractor Invoice FORM #1 Monthly, no later than the fifth (5th) business days following the close of the fiscal month
Drivers Paid Hours FORM #2 Monthly, included with the contractor invoice
Revenue Hours FORM #3 Submit data as completed, also include in contractor invoice
Fare Instrument (Tokens) FORM #4 Daily; following the second (2nd) business day of receipt by contractor.
Add-on Sheets FORM #5 Submitted with original manifest. Original Vehicle Manifest FORM #6 Daily, following the second (2nd) business day
of original manifest’s tour date. Vehicle Insurance Certificate FORM #7 May 1st of each service year.
DOT Grants Driver Statistical FORM #8 Worksheet
Due monthly, along with the Invoice.
DOT Grants Fuel Consumption FORM #9 the Invoice
Due monthly and submitted with the invoice.
84
3.0 GENERAL BILLING POLICY RULES AND GUIDELINES 3.1 REVENUE HOUR
Contractors are paid based on total revenue hours operated over a fiscal month at the agreed upon contractual hourly rate. Furthermore, SEPTA shall reimburse contractors only for SEPTA approved revenue hours which have been documented and verified. Revenue hours are defined as the time span in hours and minutes from the first scheduled pickup to the last scheduled drop-off excluding gaps of two (2) hours or more during which the driver is not in revenue service. Service gaps or time during which a driver is not in revenue service include, but are not limited to time spent or resulting from breaks, lunches, early cancellations, “O” records, deadhead, etc.
3.2 SCHEDULED AND UNSCHEDULED GAPS
If there is a scheduled gap of two or more hours in a tour between a drop-off and the next pickup, the vehicle is considered out of service for the purpose of calculating revenue hours. The billable revenue hours will not include this gap and will be adjusted accordingly. On the other hand, if there is an unscheduled gap normally caused by a late cancellation or customer no show, the vehicle is considered to be in revenue service. Payment for late cancels and no shows will be made even they occurred at the start and/or end of a tour.
3.3 LATE CANCELS AND NO SHOWS
For billing purposes a late cancellation occurs whenever a patron cancels a trip two hours or less from the scheduled pickup. A customer no-show occurs if the trip is not cancelled by the patron and the patron is not available for pick up when the driver arrives at scheduled pick-up time. Please note that patron cancellations during a weather emergency are handled differently as discussed in Section 6.0 of the CCT Billing Procedures Policy Manual.
No-shows, companion no-shows, and companion add-ons should be reported immediately to the SEPTA Control Centers. If no-shows are not reported, these rides are considered completed trips and contractors will be expected to submit the appropriate fare. If the driver does not record in the manifest any changes approved by the control center including late cancels and no-shows, these rides will be subjected to review and where applicable, the appropriate fare will be expected.
3.4 OPERATIONAL ERRORS
Billing must account for errors made by SEPTA CCT and/or the contractor as it delivers service to its customers. As an example, the incorrect assignment of a sedan to handle a wheelchair bound patron trip that prevents the driver from picking up the patron constitutes a SEPTA operational error. In such case, the driver must communicate with the CCT Control Center to address this problem. From a billing perspective, the vehicle remains in revenue service and the contractor will paid for the scheduled time associated with this trip. However, if there is a turn-back that is the contractor’s fault, then the contractor is not paid for the applicable hour(s) and SEPTA may apply a liquidated damage. This assessment will appear on the monthly invoice with the date the liquidated damage occurred as well as its associated amount.
85
3.5 ADD-ON TRIPS
Add-on trips are same day trips not printed on original driver manifest. To receive credit for time spent transporting add-on trips, the contractor must submit an add-on sheet. To receive credit the driver must fill completely the Add-on Form including patron’s name, identification (ID) number, time of pickup and drop-off, and the origin and destination address and patron’s signature. Add-on sheets must be submitted with the daily manifest by all drivers who transported add-ons during their tour of duty. Failure to do so will be reflected in the revenue hour calculation as add-ons without proper driver documentation may not be counted in the revenue hour calculation.
3.6 USE OF GPS DATA TO VALIDATE HOURS
In addition to using the Driver’s performance time or “Stop Time” from the Routematch software or paper manifest, SEPTA uses GPS data to validate driver trip performance times. The GPS data enables SEPTA and contractor billing staff to more objectively and accurately reconcile billed revenue hours. Its use in validation and reconciliation of revenue hours in no way changes the billing process. Carrier invoices continue to be reconciled based on accurate accounting of performance times for patrons pick up and drop offs. GPS data permits the validation of the driver generated “Stop Time” data for location and time consistence. Contractors are still paid based on the Routematch “Stop Time” except in cases where the driver performed the stop time incorrectly because the vehicle, per GPS data, is not at the correct location or the time does not match the location when the “Stop Time” was performed. When clear discrepancies exist between driver “Stop Times” and the GPS, the data from the GPS data takes precedence and is used to calculate revenue hours. Contractors will be provided detailed GPS location and time data supporting SEPTA’s decision to use GPS. When GPS data for a specific tour is unavailable due to hardware or software failure, revenue hours are calculated as follow:
• Based on the handwritten time kept by the driver on the paper manifest which must be kept updated, except when the driver arrives more than 10/20 minutes before the scheduled time or 20/60 minutes after the scheduled time.
• Drivers performing trips outside these windows must notify the Control
Center with the reason for early or late pick up and drop offs of trips. The Control Center will be responsible for documenting the reason in the system.
86
When the GPS system is down altogether, revenue hours are calculated as follow.
City Revenue Hour Calculation: When the system is down and no GPS data exists to point when a driver arrived on location, the CCT Billing Staff will use the driver’s stop time which can be up to one (1) hour after the scheduled time and up to twenty (20) minutes before the scheduled time. If the drivers’ time is more than one (1) hour over the scheduled time, Billing will use as performance time up to one (1) hour after the scheduled time. If the driver arrives more than 20 minutes early, the performance time used will be up to 20 minutes before the scheduled time.
Suburban Revenue Hour Calculation – When the system is down and there
is no GPS data to determine when a driver arrived on location, staff will use the driver’s stop time up to twenty (20) minutes after the scheduled time and up to the (10) minutes before the scheduled time. If the drivers’ time is more than twenty (20) minutes over the scheduled time, the performance time will be up to twenty (20) minutes after the scheduled time. If the driver arrives more than then (10) minutes early the performance time will be up to (10) minutes before the scheduled time.
The difference in the windows for City and Suburban trips when the system
is down is based on studies of the impact on congestion on suburban and city traffic. Namely, congestion and other problems are significantly greater in the City and therefore the larger window used to accommodate drivers being early or late.
3.7 DRIVER MANIFESTS
Each contractor has access to print the vehicle manifest and to assign drivers to daily tours. A manifest printed from Routematch is given to the driver assigned to each scheduled tour. Upon completion of each day’s scheduled trips, the contractor must forward a driver’s copy of the vehicle manifest for each tour to SEPTA Paratransit according to established timetables.
Information in the manifest include the following:
• route number • contractor name • day/date • scheduled pickup time • patron name • SEPTA I.D. number • equipment code • fare type • fare amount • Time and odometer reading at the start and end of the run • Time and Odometer Reading at first pick up and last drop-off • The stop time and odometer reading at each subsequent pick and
drop-off.
87
• Number of Attendants and/or guests• Fare Type including cash, cash and tokens, trail pass, trail pass and
cash• Fare Collected.
Some of these information such as route or tour number and contractor name are preprinted other needs to be filled by the driver. The information that must be filled by the driver includes, but is not limited to:
• run start/completion time• run beginning mileage/ending mileage• driver’s signature• Any add-on trip sheets with all pertinent information i.e.: patron
information, fare, addresses driver information.• pick up and drop off times• fare type collected
In addition, each driver is required to enter all authorized ride codes approved by the Control Center in the space provided on each patron trip line to accurately reflect the disposition of any scheduled trip variation (e.g., patron no-show, cancellation, patron add-ons, vehicle breakdown, etc.).
88
The driver’s copy of the vehicle manifest is one of several data sources used by SEPTA Paratransit to reconcile patron trips and to validate and process contractor invoices for payment. The information contained on these documents must be accurate and complete. Any falsification of documentation or misrepresentation of fact thereof may be cause for the immediate termination of the contractor’s contract with SEPTA CCT. This document provides SEPTA Paratransit with a record of each patron’s trip activity per day as well as the aggregate amount of work performed by each driver assigned to service during the day. When Routematch is not working, which might range from localized failures on selected tours to a total system wide failure, the paper manifest becomes almost the sole source of information upon which to base decisions regarding payment of hours. Whether the system is working or not, driver information from the manifest must be provided accurately to facilitate the invoice reconciliation process, to clarify facts not apparent in the system and to lessen room for dispute between SEPTA and the contractor. Because of their importance for billing and accounting as well of data on regulatory compliance, the driver’s copy of the vehicle manifest is to be electronically returned to SEPTA through SEPTA’s approved process following the second (2nd) business day of original manifest tour date prior to 3:00 p.m.
4.0 CONTRACTOR INVOICING
The contractor shall submit to SEPTA a monthly invoice for payment of services rendered for the prior fiscal month. The original invoice should be received by the fifth (5th) business day after the close of the fiscal month (see FORM #1 contractor invoice). It should have all necessary support documentation to enable the Billing staff to review and reconcile the invoice with CCT records. The invoice should be mailed or hand delivered to:
SEPTA CCT Attention Finance Department 1234 Market Street, 4th Floor
Philadelphia, Pennsylvania 19107 Contractors are requested to observe established deadlines to enable SEPTA to reimburse them within the timeframe stipulated in the Contract. SEPTA will not be responsible for the contractor’s financial status should these deadlines not be observed. Failure to abide by this timetable will result in delayed invoice processing. This Section of the Manual contains instructions on how to successfully complete an invoice for submittal to SEPTA CCT. Entering accurate information on the Forms will save contractor time correcting numbers or other information which if not fixed will delay or prevent SEPTA from paying the invoice.
89
4.1 RESOURCES AVAILABLE TO CONTRACTOR
SEPTA generates reports designed to meet the needs of Contractors in simplifying the reconciliation of hours and fares to be included with the submittal of the monthly invoice. Those reports include:
• Hours Productivity Detail Report – This report is sent to contractors about aweek after the CCT Billing Staff validates the service and revenue hours by dayof the week and tours.
• The Funding Summary Report – This report generated every two days is sentto contractor with information on expected fares by day of the week, tournumber, and funding source and expected and paid fares. This report does notspecify the types of fares expected but rather their total value.
• Trail pass Report – This report list all individuals using trail passes by day ofthe week and tour number
Note that the above reports are in addition to the contractor’s read-only access to the service database from the Routematch Software. On the aggregate, this information allows a Contractor to initiate the billing process by comparing the SEPTA data against contractor information as well as data from any of the above sources to identify, and reconcile any SEPTA-Contractor differences.
4.2 PREPARING THE INVOICE
In Form # 1, copy attached, provide the information on the top of the form as well as Section A, B, C and D as follow.
4.2.1 General Information
• Print the contractor name, address, contact person, and telephone numberon the line provided at the upper left hand section of the invoice worksheet.
• Confirm that the six (6) digit SEPTA Purchase Order (PO) Number on theline provided at the top right hand section of the worksheet is correct. ThisPO number must be accurate for the invoice to be processed by SEPTA’sAccounts Payable Department. Inaccurate Purchase Order (PO) Numberswill cause delay in payments.
• Print the contractor invoice number on the line provided.
• Enter the dates representing the period covered. These dates shouldcorrespond to the budget month represented on the SEPTA fiscal budgetcalendar.
90
4.2.2 Section A - Contractor Costs
• Revenue Hours - Enter the total number of revenue hours on the lineprovided
• Cost Per Hour - Enter the rate established by the SEPTA contract for theperiod being billed. The rate should be the exact amount in dollars andcents.
• Amount Due - For each line item listed, calculate the amount due bymultiplying the total number of revenue hours completed times (x) thedollar rate per hour.
• Total Revenue hour Cost - The total revenue hour cost represents the sumof all the line item amounts on the amount due lines; these figures will beverified by SEPTA billing staff. It is imperative that both the individualAmount Due line and the total hour costs be accurate. Mathematical errorswill increase processing time.
• Other Costs - This category only applies if the contractor is billing foradditional contractual services previously authorized by SEPTA. Theseservice costs must be pre-approved by SEPTA to receive reimbursement. Ifthe contractor has authorized and pre-approved service costs that qualify forbilling, the Contractor must enter the pre-approved rate, the number of unitsas well as the total amount due for services rendered.
4.2.3 Section B – Invoice Summary
• Total Contractor Costs - The total contractor costs should represent thesum of total hours and associated cost plus other eligible cost.
• Cash Fare Collected - This is the total amount of cash fares the contractorreceived from patrons for completed trips. The total should include allmonies received. This amount is an advance payment retained by thecontractor and therefore is deducted from the total contractor costs. Theamount will be verified by SEPTA’s billing staff.
• Total Invoice Amount - The total contractor costs minus cash farecollected.
91
4.2.4 Section C – Certifications
• Authorized Signature - Only personnel authorized by the contractor and
agreed upon by SEPTA can sign the invoice worksheet. Any person who is not authorized will cause the invoice to be delayed until SEPTA receives proper authorization.
4.2.5 Section D – Adjustments
This Section is completed by SEPTA and include recurring adjustments to the contractor invoice. Those include the following:
• Service Related Liquidated Damages
Liquidated damages are used when the contractor does not perform as required by the Contract. They compensate SEPTA for real or potential costs resulting from the Contractor’s failure to perform. Liquidated damages assessed as a result of service violations that occur during the transporting of clients will be imposed by the Dispatch Department. Whenever service liquidated damages are assessed, they will be deducted from the Contractor’s invoice two months after the payment month in which they occurred.
• Safety- Service Related Liquidated Damages Equipment and safety related liquidated damages are assessed by the Contract Compliance Department. The contractor will be notified at the time of the inspection of any findings leading to the assessment of liquidated damages. All Safety/Service related liquidated damages are deducted from the contractor invoice after issuance by the Contract Compliance Department.
• Missing Fare Charge Fares reported on the manifests that the contractor failed to collect. The amount of missing fares is calculated by SEPTA and it is included in the contractor invoice package returned to the contractor after an invoice is approved by SEPTA for payment.
• Charges for D&A Testing Services Based on contract terms, drug and alcohol testing for contractor drivers is performed through SEPTA. Contractor will get a monthly bill for the cost of testing services rendered during the month.
92
• Charges for Equipment Damaged by Drivers
Charges resulting from damage to mobile tablet computers and otherrelated equipment on-board CCT vehicles
• Total Adjustments
The total of all dollar values included in the adjustments section whichsometime may include adjustments from previous month’s invoice forrevenue hour and/or fares.
• Total Amount Approved
The total amount approved by SEPTA for payment to the contractor.
4.3 PAYMENT FOR TRANSPORTATION SERVICES RENDERED
SEPTA shall endeavor to promptly process contractor’s billing invoices. SEPTA’S Accounts Payable Department will observe a thirty (30) day and net payable schedule unless an alternative schedule of payments is agreed upon by both parties. Contractor payments will be remitted via the U.S. mail according to the Accounts Payable Department’s payment processing cycle.
4.4 DISPUTE RESOLUTION
In the event of a dispute between SEPTA and the contractor over billable charges, SEPTA shall withhold compensation for the sum equal to the full value of the disputed charges. Undisputed balances of such invoices (less, if any, liquidated damages) shall not be withheld. SEPTA shall make a determination and offer a resolution within thirty (30) business days after documentation has been provided. Contractor shall provide any and/or all documentation pertaining to the amount in question. SEPTA shall review all documentation and make a determination. SEPTA’s decision is final.
Any incomplete or unsubstantiated billings from the Contractor for work completed will not be reimbursed to the Contractor. Any pattern or practice of such billings may result in termination of Contractor’s Contract and possible SEPTA legal action.
The Contractor shall require its subcontractors to keep written records in reasonable detail of all services performed by them for the Contractor under the agreement and to maintain all books, data information and records in a form that will support the invoice billed to the contractor.
93
5.0 HANDLING OF FARES
5.1 TRAILPASSES
Contractors are responsible for insuring that drivers collect process of fares including trail passes. The trail pass processing function requires the driver make sure that pass holders swipe the trail pass through the card reader on board the CCT vehicle. Also, the driver musk write in the manifest the six digit numbers that uniquely identify each trails pass. When a trail pass is presented, prior to running it through the card reader, the driver must insure that it is a trail pass as opposed to a transpass which is a different product used on fived light rail, heavy rail and fixed route bus. They must be a Zone 2 or higher and be a weekly or monthly trailpass. If the the trailpass is not read by the card reader, the driver must enter all information manually. All contractors will receive a Trail pass Report by day and tour to be used in the reconciliation of fares. Trail pass reconciliation is an on-going day-to-day process. It requires that SEPTA and the Contractor work independently using system and manifest data to verify trail pass usage by customer, trip, tour and date. Differences between SEPTA and contractor accounting of trail pass usage are subject to daily reconciliation or dispute, if necessary. Successful accounting for all trailpass transactions demand a commitment by SEPTA and the contractor to enforce all policies for the handling of trail passes by drivers as well as independent trail pass validation and accounting.
5.2 TOKENS
All tokens collected by the contractor from ADA patrons as trip fare shall be secured in a SEPTA provided Rifkin pouch along with the “SEPTA Paratransit (Fare Instruments) Collected in payment of Fare” form fully completed. (See FORM # 4) Secured tokens in Rifkin pouches are to be delivered the Wednesday following the prior Sunday to Saturday workweek to:
SEPTA Revenue Collection 200 West Wyoming Avenue
Philadelphia, Pennsylvania 19140 The tokens must be counted each day and the total will be entered on the token submission sheet supplied by SEPTA. The token submission sheet must have a date and the total number of tokens received that day. All contractor token deliveries are subject to count by SEPTA Revenue Collection personnel. Any variance in the token count will be resolved by using SEPTA’s token count. Please note, when the New Payment Technology is executed, the token collection process may become obsolete. SEPTA will address that issue should it arise.
94
6.0 REQUIREMENTS AND BILLING FOR SERVICES RENDERED DURING EMERGENCIES
In the event of a weather emergency in Philadelphia, Bucks, Montgomery and Delaware Counties leading to a reduction or cancellation of CCT Connect service, a complete and accurate accounting of all vehicle hours by carrier is required. If the level of service is reduced or if there is no service, the carriers will be notified at least two hours before the first tour is in operation. The carriers must be notified by fax and phone. The fax must be signed by the contract carrier Project Manager or a designee at each carrier site and faxed back to the SEPTA CCT Connect Control Center. Failure to notify the contract carrier in a timely fashion will result in SEPTA paying for a minimum of two (2) hours service for each tour affected by the service reduction and scheduled to leave the carrier’s garage, whether the tour actually operates or not.
Once a vehicle is in operation, SEPTA will pay the carrier for all verified revenue hours of service operated by each vehicle. If a tour is extended beyond the original time scheduled, the Control Center supervisors will be responsible for all time adjustments. All extended times of service must be verified in writing by each carrier affected by extended tours. The document must be signed by the contract carriers Project Manager or designee. All correspondence between the SEPTA CCT Connect Control Center and contract carriers must take place on the day the emergency occurs to avoid conflict between SEPTA and the carrier.
In special cases, when a service disruption or weather emergency arise, it may be necessary for the Control Center to have stand-by vehicles ready for deployment to service patrons whose trips were not scheduled in advance or whose itineraries are running behind schedule. While the performance of this function does not neatly fall under the strict definition of revenue hours, it nevertheless is a billable service. When this special service is provided by the carriers, it will be the sole responsibility of the Control Center to track the hours they are requesting be paid to each Contract Carrier. The documentation must include the carrier name, tour number(s) and start/end time of hours to be paid. This will include hours which created a two or more hour gap and at the beginning or end of a tour. The Director of Operations or his designee must sign all documentation.
The policies and procedures stated here in are applicable to all weather related emergency conditions. These policies and procedures are also followed in case of any general emergency, unrelated weather, which affect operation of Paratransit service.
When an emergency is predicted for a future period, Paratransit management decides whether to operate full, limited or no service.
• Full Service:All tours are operated.
• Limited Service:Trips are operated only for persons with standing orders who are traveling to/fromwork and/or kidney dialysis treatment.
95
• No Service:
No trips are operated.
During a Weather Emergency the following steps shall be taken: 1. Level of Service Determination will be made and communicated to the Contractors
by CCT Control Center personnel
2. Tour count based on ridership and weather conditions will be established and communicated to each Contractor
3. If tours are cancelled two hours before garage time Contractor will be notified and
will not receive payment for cancelled tour.
4. If a tour is cancelled less than two hours prior to tour leaving base, Contractor will be paid a minimum of two hours
5. If a tour leaves base, it will be paid a minimum of four hours plus any additional
hours determined by Control Center
6. If a tour is in service more than four hours the Contractor will be paid for all hours excluding gaps of two hours or more
7. If a tour leaves base but is shut down prior to its scheduled ending garage time, the
Contractor will be notified of last drop off and shutdown determination
8. Any issues that arise due to tour adjustments should be handled with the Control Center supervisor during day of service or with the Manager of the Control Center no later than the next day
9. All revenue hours discrepancies during weather emergencies will be handled
through the normal dispute process. However, CCT Control Center will be responsible for providing documentation for disputes.
7.0 AUDIT REQUIREMENTS
An examination of the Contractor’s financial and/or operation records will be undertaken to determine the reasonableness of the amounts billed under the contract in accordance with SEPTA’s contract and other state and local auditing requirements. SEPTA’s audit staff will contact the contractor to discuss areas to be covered during each audit and schedule a mutually convenient date for the audit. All contractors will be expected to provide a place for the auditor to work and to provide all material documents as requested.
96
Contractors shall keep written records in reasonable detail of all services, financial data, reports, work sheets, data and information prepared, generated, or obtained in connection with the Contractor’s performance under the agreement. The Contractor shall permit the audit and examination of the aforementioned material including the making of excerpts and transcriptions, by appropriate officers or representatives of SEPTA and any governmental funding agency providing financial assistance for the Project, including but not limited to the United States Department of Transportation, the Office of the Comptroller General of the United States, and the Pennsylvania Department of Transportation. All contractors under agreement with SEPTA are subject to periodic audits performed by SEPTA personnel. An examination of the financial and/or operation records will be undertaken to determine the reasonableness of the amounts billed under the contract in accordance with SEPTA’s contract and other state and local requirements. SEPTA’s audit staff will contact the contractor to discuss areas to be covered during each audit and schedule a mutually convenient date for the audit. SEPTA also reserves the right to perform random on-site audits at the contractor’s location(s).
97
8.0 SEPTA CUSTOMIZED COMMUNITY TRANSPORTATION MANIFEST DEFINITIONS
1. Run date and time Manifest was printed2. Vehicle Number3. Run/Tour Number and scheduled run start and stop time4. Driver Name5. Driver Signature6. Date7. Run start (beginning garage time) driver should insert Start time8. First pickup time driver should insert time patron on board vehicle9. Last drop off time driver should insert time the last customer was dropped off10. Run end (ending garage time) driver should insert Stop time11. Break 1 start and Break 2 end driver should insert drop off and pick up time for any
gaps of 2 hours or more12. Time driver should insert all times for Run start, First pickup, Last drop off, and Run
end13. Odometer driver should insert mileage for Run start, First pickup, Last drop off and
Run end14. Stop time – the actual time scheduled (within the scheduling window) that the customer
should be picked up15. Customer name16. Stop address – address in which the customer is being picked up from17. Confirmation number18. Request time – the initial pick-up time requested by customer19. Validation information driver should check either the Cancellation, No Show,
Complete box20. Customer pay , amount the customer pays for trip21. Attendants, will show if there are any attendants traveling with customer (ADA only)22. Guests, will show if there are any guests traveling with customer23. Mobility, this identifies the customer’s mobility status24. Assistance need, this will contain information regarding special needs or requirements
of customer25. Funding source will show the program in which the customer will be travelling under26. Service – a Routematch grouping identifier, that directs the trip to be scheduled to
specific vehicle pools27. Fare type – lists the different types of fare instruments28. Drop off – will have the stop time, drop off address, driver should complete all
information for drop off including
98
MONTHLY DRIVER STATISTICS Contractor Name:_________________________________________________
MONTH REPORTING:
1. Number of Full Time Drivers :
2. Number of Part -Time Drivers:
3. Average Driver Pay Rate:
Authorized Signature ________________________ Date ___________________________
The Contractor shall submit to SEPTA a completed DOT Grant Driver Statistical Worksheet (FORM #8). The original worksheet should be submitted quarterly on the first day following the end of each quarter. The worksheet should be mailed or delivered to:
SEPTA CCT, Paratransit Division Attention Finance
1234 Market St 4th Floor Philadelphia, PA 19107
Failure to abide by this time table may result in delayed invoice processing. Contractors are requested to strictly observe the established deadline in order to meet their financial obligations. Form 8, Monthly Divers Statistics
99
Invoice Form #1-A
Instruction for completing this Form are found on Section 4.2 of the Manual
SEPTA PARATRANSIT INVOICE WORKSHEETCITY SERVICE
CARRIER NAME: PURCHASE ORDER: ADDRESS: INVOICE NUMBER:
PERIOD COVERED: CONTACT PERSON: DATE OF INVOICE: TELEPHONE: DATE RECEIVED:
DATE OF PAYMENT:
A. CARRIER COSTSRevenue Cost Amount
Hours Per Hour Due
$ 0.00
TOTAL TRIP COSTS $ 0.00
B. INVOICE SUMMARYTOTAL CARRIER COSTS $ 0.00
Less Cash Fare Collected $ 0.00
TOTAL CASH $ 0.00
TOTAL INVOICE AMOUNT $ 0.00
--------------------------------------------------------FOR SEPTA USE ONLY----------------------------------------------------------------------
C. ADJUSTMENTS: Missing Fare Charge $ 0.00
Fare Adjustment $ 0.00
MDT Misuse/Vandalism $ 0.00
Vehicle Collision $ 0.00
SEPTA Medical Drug Testing $ 0.00
Other: Radio Channel Lease $ 0.00
Other: $
Total Adjustments $ 0.00
TOTAL AMOUNT APPROVED $ 0.00
100
Invoice Form #1-B, Suburban Service
Instruction for completing this Form are found on Section 4.2 of the Manual
SEPTA PARATRANSIT INVOICE WORKSHEETSUBURBAN SERVICE
CARRIER NAME: PURCHASE ORDER: ADDRESS: INVOICE NUMBER:
PERIOD COVERED: CONTACT PERSON: DATE OF INVOICE: TELEPHONE: DATE RECEIVED:
DATE OF PAYMENT:
A. CARRIER COSTSRevenue Cost Amount
Hours Per Hour Due
$ 0.00
TOTAL TRIP COSTS $ 0.00
B. INVOICE SUMMARYTOTAL CARRIER COSTS $ 0.00
Less Cash Fare Collected $ 0.00
TOTAL CASH $ 0.00
TOTAL INVOICE AMOUNT $ 0.00
--------------------------------------------------------FOR SEPTA USE ONLY----------------------------------------------------------------------
C. ADJUSTMENTS: Missing Fare Charge $ 0.00
Fare Adjustment $ 0.00
MDT Misuse/Vandalism $ 0.00
Vehicle Collision $ 0.00
SEPTA Medical Drug Testing $ 0.00
Other: Radio Channel Lease $ 0.00
Other: $
Total Adjustments $ 0.00
TOTAL AMOUNT APPROVED $ 0.00
101
Driver Paid Hours are the hours paid to drivers for each tour operated under the contract. The hours must include all hours paid to driver for service. The hours should be included along with the contractor invoice for payment. Failure to submit driver paid hours will result in a delay of payment for services rendered.
Invoice Form #2, Driver Paid Hours
CARRIER NAME_____________________
PERIOD COVERED: From ________________ TO _________________
Total Hours Paid To Drivers to Operate
Vehicles
Total Hours Owners Or Volunteers Operated
VehiclesTOTAL PAID
DRIVER HOURS
WEEK #1
WEEK #2
WEEK #3
WEEK #4
WEEK #5
TOTAL
Total hours consists of the time for which compensation is paid drivers to operate vehicles.This figure should also include hours driven by person not directly compensated asdrivers, such as owners or volunteers, but should not include hours paid for vacations, overtimepremiums, sick leave or for other times when driver is not available to provide service .
Authorized Signature ___________________________Date _________________________
Invoice Form #
DRIVER PAID HOURS
102
Invoice Form #3, Revenue Hours Calculation
END Service Deadhead Contractor Septa VarianceTOUR GARAGE BEGIN END HOURS BEGIN END HOURS GARAGE Hours Hours Revenue Hours Revenue Hours
801 0:00 0:00 0.00 0.00 0.00 0.00
802 0:00 0:00 0.00 0.00 0.00 0.00
803 0:00 0:00 0.00 0.00 0.00 0.00
804 0:00 0:00 0.00 0.00 0.00 0.00
805 0:00 0:00 0.00 0.00 0.00 0.00
806 0:00 0:00 0.00 0.00 0.00 0.00
807 0:00 0:00 0.00 0.00 0.00 0.00
808 0:00 0:00 0.00 0.00 0.00 0.00
809 0:00 0:00 0.00 0.00 0.00 0.00
810 0:00 0:00 0.00 0.00 0.00 0.00
811 0:00 0:00 0.00 0.00 0.00 0.00
812 0:00 0:00 0.00 0.00 0.00 0.00
813 0:00 0:00 0.00 0.00 0.00 0.00
814 0:00 0:00 0.00 0.00 0.00 0.00
815 0:00 0:00 0.00 0.00 0.00 0.00
816 0:00 0:00 0.00 0.00 0.00 0.00
817 0:00 0:00 0.00 0.00 0.00 0.00
818 0:00 0:00 0.00 0.00 0.00 0.00
819 0:00 0:00 0.00 0.00 0.00 0.00
820 0:00 0:00 0.00 0.00 0.00 0.00
821 0:00 0:00 0.00 0.00 0.00 0.00
822 0:00 0:00 0.00 0.00 0.00 0.00
823 0:00 0:00 0.00 0.00 0.00 0.00
824 0:00 0:00 0.00 0.00 0.00 0.00
825 0:00 0:00 0.00 0.00 0.00 0.00
826 0:00 0:00 0.00 0.00 0.00 0.00
827 0:00 0:00 0.00 0.00 0.00 0.00
828 0:00 0:00 0.00 0.00 0.00 0.00
829 0:00 0:00 0.00 0.00 0.00 0.00
830 0:00 0:00 0.00 0.00 0.00 0.00
831 0:00 0:00 0.00 0.00 0.00 0.00
833 0:00 0:00 0.00 0.00 0.00 0.00
0.00 0.00 0.00
Revenue Hours: 0.00 0.00 0.00
CALCULATION OF SERVICE AND REVENUE HOURS
103
Invoice Form #4, Tokens Submission Sheet
Rifkin Bag No. _______________
TO: SEPTA REVENUE COLLECTIONS200 WEST WYOMING AVENUEPHILADELPHIA, PENNSYLVANIA 19140HOURS - 8:00 AM - 12:00 PM, MONDAY THRU FRIDAY
FROM: ________________________________________________________________________________________________________________________________________________
FOR SEPTA USE ONLYQUANTITY: _________ DATE: _________QUANTITY: _________ DATE: _________QUANTITY: _________ DATE: _________QUANTITY: _________ DATE: _________ TOTAL COUNTEDQUANTITY: _________ DATE: _________QUANTITY: _________ DATE: _________ _________________QUANTITY: _________ DATE: _________
TOTALREPORTED: _________
CERTIFIED BY: _________________________DATE:______________________(Authorized Carrier Representative)
RECEIVED BY:__________________________DATE:______________________(Authorized SEPTA Representative)
COUNTED BY:___________________________DATE:______________________(Authorized SEPTA Representative)
NOTE: SEPTA's count is final.
SEPTA PARATRANSIT (FARE INSTRUMENTS) AS FOLLOWS:*(Note: Report quantity for each day seperately)
SUBMISSION OFSEPTA PARATRANSIT TOKENS
COLLECTED IN PAYMENT OF FARE
104
Invoice Form #5, Add On Sheet
CARRIER NAME______________________________________________
DATE:________________ BEGINNING MILEAGE______________________ TOUR:___________
NAME:__________________________________________ ENDING MILEAGE________________________ VEHICLE #____________
PATRON ID# PATRON NAME PICK UP DROP OFF P/U - D/O FARE PATRONLOCATION LOCATION TIME SIGNATURE
ADD ON SHEET
105
VEHICLE INSURANCE CERTIFICATION
COMPLETE ONE CERTIFICATION FOR THE APPLICANT AND FOR EACH SUBCONTRACTOR
Name of Applicant/Subcontractor
CURRENT PERIOD OF COVERAGE FROM_______________TO_______________ INSURANCE COMPANY _______________________________________________
Cost of coverage:
Limits of coverage:
$_________________________________ $_________________________________ $_________________________________ $_________________________________
Liability ________________________ Comprehensive _________________ Collision _______________________ Other – Specify: _________________ ______________________________ ______________________________
Certification Statement (MUST BE COMPLETED BY INSURED):
I certify that I have obtained or will obtain insurance equivalent to that identified above for the period July 1, 2020 through June 30, 2021 and will require the insurance company to provide the Department with at least 60 days’ notice prior to any cancellation or change in the policy. Signed: Date_____________________
Signature of Person Responsible for Obtaining Insurance
The Contractor shall submit to SEPTA a completed Vehicle Insurance Certificate (FORM #7). The original certificate should be received by May 1st for each service year. The certificate should be mailed or delivered to:
SEPTA CCT, Paratransit Division Attention Cheryl Jenkins 1234 Market St 4th Floor Philadelphia, PA 19107
Failure to abide by this time table may result in delayed invoice processing. Contractors are requested to strictly observe the established deadline in order to meet their financial obligations.
Invoice Form #7, Vehicle Insurance Certification
106
Form 9, DOT Grants Fuel Consumption
.
CONTRACTOR: _____________________________Submittal for Fiscal Month: ______________________
Gas/Gasohal From:To: 0.000 x 0.000 $0.00
no.of gallons state tax per gal. state tax claimed
Undyed Diesel/Biodiesel From: 0.000 x 0.000 $0.00To: no.of gallons state tax per gal. state tax claimed
E-85 From: 0.000 x 0.000 $0.00To: no.of gallons state tax per gal. state tax claimed
Total Tax Claimed $0.00
Authorized Sdignature ___________________________________ Date _______________________________________
* To be submitted monthly with the Invoice.
GASOLINE USAGE AND STATE GASOLINE TAX INFORMATION*
17. I
RELEASE OF INFORMATION CONCERNING INSURANCE
RELEASE OF INFORMATION CONCERNING INSURANCE
I, [Name of Paratransit Provider’s President or other authorized Corporate Officer]
_____________________________________________________________________________,
on behalf of [Name of Paratransit Provider’s Official Corporate Name]
______________________________________________________________ (“Paratransit
Provider”) in of our company’s response to SEPTA’s Request for Proposals for the Operation of
ADA Paratransit and Shared Ride Program (SRP) Services in Delaware County (“SEPTA’s RFP”),
do hereby authorize SEPTA and/or their authorized officers, employees and representatives to
obtain from all insurance carriers which have provided insurance to Paratransit Provider within the
last five (5) years information concerning Paratransit Provider’s loss history, reserves, paid to date
figures and expense figures (allocated and unallocated) and any other information pertaining to the
Paratransit Provider’s insurance that is deemed necessary by SEPTA.
I further authorize SEPTA to use any information SEPTA may learn as a result of this
RELEASE in evaluating the Paratransit Provider’s response to SEPTA’s RFP.
I further authorize SEPTA to provide a photographic copy or the original of this Release
of Information to any insurance company, which has provided insurance to the Paratransit Provider
as good and sufficient evidence of its full and complete authorization for SEPTA to obtain such
insurance information and to such insurance companies, that they may at time or times promptly
release such information, including copies of such information from their files, to SEPTA and/or
its authorized officers, employees or representatives.
The Paratransit Provider, for itself and its employees, Board members, officers, agents,
contractors, licensees and invitees hereby releases SEPTA from and against any and all liability,
claims, suits, cost, expense, damages or counsel fees as a result, direct or indirect, of this Release
of information.
______________________ Paratransit Provider
BY: ________________________ President
DATE:___________________________
17. J
Delaware County
FLEET ROSTER
List of Vehicles ‐ Fleet Roster
Unit Year Make Model Dimensions Amb. Seats W/C Pos.
Actual Odometer 6/4/2019
Estimated Odometer 6/4/2020
FuelEstimated
Replacement year
1 D6047 2013 CEQ METROLITE 19X84‐AMB 12 0 164,095 179,492 Gas FY‐20192 D6048 2013 CEQ METROLITE 19X84‐AMB 12 0 157,856 174,997 Gas FY‐20193 D6049 2013 CEQ METROLITE 19X84‐AMB 12 0 162,594 181,366 Gas FY‐20194 D6050 2013 CEQ METROLITE 19X84‐AMB 12 0 145,892 157,933 Gas FY‐20195 D6051 2013 CEQ METROLITE 19X84‐AMB 12 0 168,596 191,479 Gas FY‐20196 D6064 2013 CEQ METROLITE 19X84‐AMB 12 0 151,574 173,257 Gas FY‐20197 D6065 2014 CEQ METROLITE 19X84‐AMB 12 0 141,377 167,344 Gas FY‐20198 D6066 2014 CEQ METROLITE 19X84‐AMB 12 0 137,277 163,350 Gas FY‐20199 D6067 2014 CEQ METROLITE 19X84‐AMB 12 0 140,472 165,247 Gas FY‐201910 D6068 2014 CEQ METROLITE 19X84‐AMB 12 0 133,165 160,255 Gas FY‐201911 D6069 2014 CEQ METROLITE 19X84‐AMB 12 0 154,508 186,394 Gas FY‐201912 D6070 2014 CEQ METROLITE 19X84‐AMB 12 0 133,893 158,170 Gas FY‐201913 D6071 2014 CEQ METROLITE 19X84‐AMB 12 0 139,239 168,223 Gas FY‐201914 D6072 2014 CEQ METROLITE 19X84‐AMB 12 0 145,670 171,307 Gas FY‐201915 D6073 2014 CEQ METROLITE 19X84‐AMB 12 0 129,839 153,049 Gas FY‐201916 D6074 2014 CEQ METROLITE 19X84‐AMB 12 0 129,500 155,190 Gas FY‐201917 D6075 2014 CEQ METROLITE 19X84‐AMB 12 0 130,187 153,423 Gas FY‐201918 D6076 2014 CEQ METROLITE 19X84‐AMB 12 0 140,170 167,330 Gas FY‐201919 D6077 2014 CEQ METROLITE 19X84‐AMB 12 0 142,469 167,457 Gas FY‐201920 D6078 2014 CEQ METROLITE 19X84‐AMB 12 0 121,958 144,475 Gas FY‐201921 D6228 2016 CEQ PHOENIX 20X80‐AMB 12 0 81,728 109,759 Gas FY‐202122 D6229 2016 CEQ PHOENIX 20X80‐AMB 12 0 59,665 72,981 Gas FY‐202123 D6230 2016 CEQ PHOENIX 20X80‐AMB 12 0 79,815 105,677 Gas FY‐20211 D6500 2016 CEQ PHOENIX 22X84‐WCL 4 3 141,660 179,805 Gas FY‐20212 D6501 2016 CEQ PHOENIX 22X84‐WCL 4 3 110,748 141,440 Gas FY‐20213 D6502 2016 CEQ PHOENIX 22X84‐WCL 4 3 126,091 157,074 Gas FY‐20214 D6503 2016 CEQ PHOENIX 22X84‐WCL 4 3 113,230 140,099 Gas FY‐20215 D6504 2016 CEQ PHOENIX 22X84‐WCL 4 3 113,245 145,105 Gas FY‐20216 D6505 2016 CEQ PHOENIX 22X84‐WCL 4 3 109,477 136,788 Gas FY‐20217 D6542 2016 CEQ PHOENIX 22X84‐WCL 4 3 147,535 187,671 Gas FY‐20218 D6557 2016 CEQ PHOENIX 22X84‐WCL 4 3 103,051 136,747 Gas FY‐20219 D6558 2016 CEQ PHOENIX 22X84‐WCL 4 3 147,467 199,571 Gas FY‐2021
Prepared by: F. A. JimenezJune 10, 2019 Page 1 of 2
List of Vehicles ‐ Fleet Roster
10 D6559 2016 CEQ PHOENIX 22X84‐WCL 4 3 105,557 141,731 Gas FY‐202111 D6606 2018 CEQ PHOENIX 22X84‐WCL 4 3 23,647 46,731 Gas FY‐202312 D6607 2018 CEQ PHOENIX 22X84‐WCL 4 3 20,803 41,363 Gas FY‐202313 D6993 2014 CEQ PHOENIX 21X84‐WCL 4 3 196,508 229,149 Gas FY‐201914 D6994 2014 CEQ PHOENIX 21X84‐WCL 4 3 212,183 252,395 Gas FY‐201915 D6995 2014 CEQ PHOENIX 21X84‐WCL 4 3 191,803 227,583 Gas FY‐20191 D6786 2016 CEQ PHOENIX 24X93‐HCL 14 5 103,469 132,573 Gas FY‐20212 D6787 2016 CEQ PHOENIX 24X93‐HCL 14 5 94,655 114,339 Gas FY‐20213 D6788 2016 CEQ PHOENIX 24X93‐HCL 14 5 97,609 118,338 Gas FY‐20214 D6789 2016 CEQ PHOENIX 24X93‐HCL 14 5 109,319 140,455 Gas FY‐20215 D6790 2016 CEQ PHOENIX 24X93‐HCL 14 5 97,678 121,191 Gas FY‐20216 D6791 2016 CEQ PHOENIX 24X93‐HCL 14 5 80,420 101,019 Gas FY‐20217 D6792 2016 CEQ PHOENIX 24X93‐HCL 14 5 103,508 131,912 Gas FY‐20218 D6793 2016 CEQ PHOENIX 24X93‐HCL 14 5 95,523 117,328 Gas FY‐20219 D6794 2016 CEQ PHOENIX 24X93‐HCL 14 5 90,533 111,111 Gas FY‐202110 D6795 2016 CEQ PHOENIX 24X93‐HCL 14 5 101,983 129,434 Gas FY‐202111 D6796 2017 CEQ PHOENIX 24X93‐HCL 14 5 46,129 68,171 Gas FY‐202212 D6797 2017 CEQ PHOENIX 24X93‐HCL 14 5 55,495 83,840 Gas FY‐202213 D6798 2017 CEQ PHOENIX 24X93‐HCL 14 5 39,832 60,836 Gas FY‐202214 D6799 2017 CEQ PHOENIX 24X93‐HCL 14 5 46,771 68,957 Gas FY‐2022
Total Vehicle count: 52
Prepared by: F. A. JimenezJune 10, 2019 Page 2 of 2
18 - SAMPLE PERFORMANCE BOND
"SAMPLE" PERFORMANCE BOND
Know all men and women (or persons) by these presents, that as principal (hereinafter called the Contractor) and as Surety (hereinafter called the Surety) are held and firmly bound unto SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY, 1234 MARKET STREET, PHILADELPHIA, PA 19107-3780, as Obligee (hereinafter called SEPTA) in the amount of dollars ($ ), for the payment whereof the said Contractor and Surety bind themselves, and their respective heirs, executors, administrators, successors and assigns, jointly and severally, firmly by these presents.
WHEREAS, the Contractor has by written agreement dated entered into a contract with SEPTA for which contract is hereby referred to and made a part hereof, and is hereinafter referred to as the Contract.
NOW, THEREFORE, the condition of this obligation is such, that if the Contractor shall fully indemnify SEPTA against any loss or damage directly suffered through the failure of the Contractor to faithfully perform said contract, at the time(s), and in the manner therein specified, then this obligation shall be void; otherwise it shall remain in full force and effect.
Provided however, whenever Contractor shall be, and declared by SEPTA to be in default under the Contract, the Surety may promptly remedy the default, or shall promptly;
1. Complete the Contract in accordance with its terms and conditions, or
2. Obtain a bid or bids for completing the Contract in accordance with its terms and conditions, andupon determination by Surety of the lowest responsible Proposer, or, if SEPTA elects, upondetermination by SEPTA and/or the Surety of the lowest responsible Proposer, arrange for acontract between such Proposer and SEPTA, and make available as work progresses and continueto make available (even though there should be a default or a succession of defaults under thecontract or contracts of completion arranged under this paragraph) sufficient funds to pay the costof completion less the balance of the contract price; but not exceeding, including other costs anddamages for which the Surety may be liable hereunder, the amount set forth in the first paragraphhereof. The term "balance of the contract price," as used in this paragraph, shall mean the totalamount payable by SEPTA to Contractor under the Contract and any amendments or otherentitlements thereto, less the amount properly paid by SEPTA to Contractor.
AND PROVIDED FURTHER, that no action, suit or proceeding be instituted on this bond after the expiration of two (2) years from the date on which final payment under the Contract falls due.
Signed, Sealed and Dated this day of , 20 .
(Contractor)
BY: (SEAL)
(Surety)
BY: (SEAL)
19 - PRICE PROPOSAL FORM
Company Name:
Start Up Costs: Year 1 Year 2 Year 3 Year 4 Year 5 5 Yr TotalSummary -$ Other -$
Subtotal: -$ -$ -$ -$ -$ -$ Labor:Drivers MaintenanceSupervisionManagementAdministrationCleaners Fringe BenefitsOther Employee CostsShared ServicesHR & Labor RelationsOther Expenses
Subtotal: -$ -$ -$ -$ -$ -$ Material & Supplies:Oil & LubeTires & TubesVehicle Maint. PartsMaterial & SuppliesOutside Maintenance RepairsOther Costs
Subtotal: -$ -$ -$ -$ -$ -$ Fuel:Gasoline -$
Subtotal: -$ -$ -$ -$ -$ -$ Faclilities Costs:UtilitiesLeaseDepreciationOther Costs
Subtotal: -$ -$ -$ -$ -$ -$ Bond, Casualty, InsuranceInterest ExpensesPayroll/Accounting Dept.Misc ExpensesOutside ServicesMgmt Fee/ProfitTotal Cost -$ -$ -$ -$ -$ -$ Estimated Revenue Hours 100,000 101,000 102,000 103,000 104,000 510,000 Revenue Hour Rate -$ -$ -$ -$ -$ -$ Fuel as Percent of Total Cost #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
Pricing Schedule Notes:
RFP # 19-00165-ARLW - ADA Paratransit Services in Delaware CountyINITIAL PRICING
Each item must be in dollar amounts, that is, not hourly rates or per unit cost, for example.Evaluation is based upon Five Year Contract Amount"Revenue Hourly Rate" equals "Total Cost" divided by "Estimated Revenue Hours"."Fuel as a Percent of Total Cost" equals "Fuel Subtotal" divided by "Total Cost".
Compnay Name __________________________________________________________
Check Which Box Applies: □ PA TAX INCLUDED IN FUEL COSTS
□ PA TAX NOT INCLUDED IN FUEL COSTS
PA Fuel Tax Note:
Authorized Signature
Date
This page is to be included with any and all Price Proposals
RFP # 19-00165-ARLW - ADA Paratransit Services in Delaware County INITIAL PRICING - FUEL TAX ATTESTATION
If PA Tax is included in fuel costs, then proposer agrees to submit to SEPTA all of the quarterly fuel receipts for the year and required tax information.
20 - PROJECT PROGRESS & PERFORMANCE EVALUATION
PERFORMANCE EVALUATION (OTHER THAN ARCHITECT-ENGINEER)
1. FUND NUMBER
1.2. PURCHASE ORDER
3. CPMS NUMBER
IMPORTANT: Be sure to complete both pages of this Performance Evaluation. If additional space is necessary for any item, use Remarks Section on next page.
4. TYPE OF REPORT (Check one)
INTERIM COMPLETION OF SERVICE OR STUDY TERMINATION
5. REPORT NUMBER 6. DATE OF REPORT
7. NAME AND ADDRESS OF CONSULTANT 8. PROJECT DESCRIPTION AND LOCATION
9. OFFICE RESPONSIBLE FOR
A. SELECTION OF CONSULTANT B. NEGOTIATION/AWARD OF CONTRACT C. ADMINISTRATION OF CONTRACT
10. CONTRACT DATA
A. TYPE OF WORK B. TYPE OF CONTRACT
FIXED PRICE COST PLUS FIXED FEE OTHER (Specify)
C. PROJECT COMPLEXITY
DIFFICULT SIMPLE ROUTINE
D. PROFESSIONAL SERVICES CONTRACT
INITIAL CONTRACT
SUM
AMENDMENTS CLAIMS BY CONSULTANT FINAL CONTRACT SUM
NO. AMOUNT NO AMOUNT
E. DATE OF NOTICE TO
PROCEED
F. CONTRACT COMPLETION DATE (Including extensions) G. ACTUAL COMPLETION DATE
11. KEY CONSULTANT DATA
A. NAMES B. ADDRESS C. SPECIALTY
12. OVERALL RATING
EXCELLENT AVERAGE POOR
13. RECOMMENDED FOR FUTURE CONTRACTS?
YES NO (If "NO", explain in REMARKS on reverse)
14A. NAME AND TITLE OF RATING OFFICIAL 15A. NAME AND TITLE OF REVIEWING OFFICIAL
14B. SIGNATURE 14C. DATE 15B. SIGNATURE 15C. DATE
PERFORMANCE EVALUATION (Other than Architect/Engineer) (Continuation from previous page)
Consultant:
Performance Elements N/A Excellent Average Poor No Information
Signature & Date
Professionalism
Accuracy of Work
Cooperation
Completeness
Coordination
Effectiveness of Management
Timely Performance
Personnel Qualifications
Quality of Presentation
Quality of Work REMARKS (Explain all Excellent and Poor ratings.)
21 - CERTIFICATION REGARDING LOBBYING
Certification Regarding Lobbying
The undersigned certifies, to the best of his or her knowledge and belief, that:
1. No Federal appropriated funds have been paid or will be paid, by or on behalf of theundersigned, to any person for influencing or attempting to influence an officer or employeeof any agency, a Member of Congress, an officer or employee of Congress, or an employeeof a Member of Congress in connection with the awarding of any Federal contract, themaking of any Federal grant, the making of any Federal loan, the entering into of anycooperative agreement, and the extension, continuation, renewal, amendment, ormodification of any Federal contract, grant, loan, or cooperative agreement.
2. If any funds other than Federal appropriated funds have been paid or will be paid to anyperson for influencing or attempting to influence an officer or employee of any agency, aMember of Congress, an Officer or employee of Congress, or an employee of a Member ofCongress in connection with this Federal contract, grant, loan, or cooperative agreement, theundersigned shall complete and submit Standard Form-LLL, "Disclosure Form to ReportLobbying," in accordance with its instructions.
3. The undersigned shall require that the language of this certification be included in the awarddocuments for all subawards at all tiers (including subcontracts, subgrants, and contractsunder grants, loans, and cooperative agreements) and that all subrecipients shall certify anddisclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U. S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
Signature:
Company Name:
Title:
Date:
[END OF SECTION]
22 – CERTIFICATION REGARDING COMPLIANCE WITH IMMIGRATION REFORM AND CONTROL ACT OF 1986
Certification Regarding Compliance with Immigration Reform and Control Act of 1986
The undersigned certifies, to the best of his or her knowledge and belief, that:
1. Contractor has and will continue to comply with, for the duration of this Contract, therequirements of 8 U.S.C. § 1324a with respect to the hiring, recruiting or referral for employment of an alien in the United States of America.
2. Contractor will:1) Complete the Employee Eligibility Form (I-9) for each person that it hires2) Utilize the electronic employment verification system (“E-Verify”) designated in
Executive Order 12989, and shall keep each I-9 Form on file for at least three (3) years,or one (1) year after employment ends, whichever is longer.
3. Contractor shall require that the provisions of this certification be included in the awarddocuments for all sub-awards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when the parties entered into this Contract. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Act 43 of 2006, the Illegal Alien Labor on Assisted Act also known and cited as the Prohibition of Illegal Alien Labor on Assisted Projects Act.
Signature:
Company Name:
Title:
Date:
[END OF SECTION]
___________________________________________________________
_____________________________________________________
_______________________________________________________________
________________________________________________________________
123
NAECFTEC 1116
23 – DRUG FREE WORK PLACE CERTIFICATE
124
NAECFTEC 1116
DRUG-FREE WORKPLACE ACT CERTIFICATION FOR A PUBLIC OR PRIVATE ENTITY
1. Proposer certifies that it will provide a drug-free workplace by:
a. Publishing a statement notifying all employees that the unlawful manufacture,distribution, dispensing, possession, or use of a controlled substance is prohibitedin the Company’s workplace and specifying the actions that will be taken againstemployees for violation of such prohibition;
b. Establishing an ongoing drug-free awareness program to inform employeesperforming services on behalf of the Contractor for SEPTA about;
(1) The dangers of drug abuse in the workplace:
(2) The Company’s policy of maintaining a drug-free workplace;
(3) Any available drug counseling, rehabilitation, and employee assistanceprograms; and
(4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace;
c. Making it a requirement that each employee to be engaged in the performance ofservices on behalf of the Contractor for SEPTA to be given a copy of the statementrequired by paragraph a.;
d. Notifying the employee in the statement required by paragraph a. that, as acondition of employment the employee performing services on behalf of SEPTAfor the Contractor will -
(1) Abide by the terms of the statement; and
(2) Notify the employer in writing of his or her conviction for a violation of acriminal drug statute occurring in the workplace no later than five calendar days after such conviction;
e. Notify SEPTA in writing, within ten calendar days after receiving notice undersubparagraph d.(2) form an employee or otherwise receiving actual notice of suchconviction. Employers of convicted employees shall provide notice, includingposition title, to the SEPTA Assistant General Manager, or his designate, on whoseproject activity the convicted employee was working;
f. Taking one of the following actions, within thirty (30) calendar days of receivingnotice under subparagraph d.(2), with respect to any employee who is so convicted-
125
NAECFTEC 1116
(1) Taking appropriate personnel action against such an employee, up to and including termination, consistent with the requirements of the Rehabilitation Act of 1973, as amended; or
(2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State or local health, law enforcement, or other appropriate agency; and
g. Making a good faith effort to continue to maintain a drug-free workplace throughimplementation of paragraphs a., b., c., d., e., and f.
2. The Company’s headquarters is located at the following address:
Signature:
Company Name:
Title:
Date:
126
NAECFTEC 1116
24 – QUARTERLY FUEL SUMMARY REPORT
127
NAECFTEC 1116
• Fuel Tax receipts are ONLY based on a calendar year. Each quarter must be separated(First quarter includes January – March; second quarter includes April – June; third quarterincludes July –September; and fourth quarter includes October – December). Only thosefuel receipts that correspond with each month may be entered into that month (e.g. Mayreceipts for May, June receipts for June).
• If your firm uses a credit card, all transactions before and after that corresponding monthmust be removed and entered into the correct month. For example, when a firm uses acredit card for fuel purchases, and purchases fuel in December of last year and January ofthis year, and the credit card cut-off date is January 15th, all transactions prior to January1st must be removed. Only those transactions for January can be entered into form.
• Reconciliation of fuel receipts must be completed for each vendor for each month. Forexample, if both ABC Resources and XYZ Resources are supplying the same paratransitcompany fuel for the same contract, a reconciliation of the fuel receipts report must becompleted for ABC Resources and one fuel receipts must be completed for XYZResources. Use the format below when submitting fuel tax receipts for each quarter:
CCT Fuel Summary - CY 2018 - Quarterly Fuel Report Firm Name: Joe's Paratransit Contract: Delaware County CY QTR: 1st Quarter Fuel Vendor XYZ Resources
Cost per Gallon Month # of Vehicles # of Gallons Include Tax Total Cost
Jan. 15 50.4900 $2.3569 $119.00 Jan. 15 48.6900 $2.3899 $116.36 Feb. 15 50.0000 $ 2.2398 $111.99 March
$347.35
128
NAECFTEC 1116
• A summary page must be submitted with all fuel tax receipts as in the examplebelow:
CCT ANNUAL Fuel Summary Report Fuel Receipts Year 2019
Paratransit Company: Joe's Paratransit Easton County: Delaware Name of Fuel Provider XYZ Resources
Month # of Vehicles Gallons Purchased Per Month Total Cost Per Month
January 15 6,064.6498 $ 7,761.54 February 11 4,216.7690 $ 11,787.17 March 12 8,050.6369 $ 20,116.20 April 15 May 15 June 15 July 14
August 15 September 15
October 16 November 18 December 15
Total 18,332.0557 39,664.91
• A letter from each fuel supplier must be submitted on the fuel’s supplier letterhead withan original wet signature stating that all fuel taxes were paid by the paratransit vendor.
129
NAECFTEC 1116
25 – BID / PROPOSAL PROTEST PROCEDURES
130
NAECFTEC 1116
SEPTA Bid/Proposal Protest Procedure: Bid/proposal protests relative to this procurement will be reviewed and adjudicated by SEPTA in accordance with the attached Bid/Proposal Protest Procedure.
SEPTA’s RFP PROTEST PROCEDURE
The definitions, policies and procedures cited below are applicable to this section only.
1.0 PURPOSE
1.1 This section describes the policies and procedures governing the receipt and resolution of protests in connection with an Invitation for Bid (IFB) or Request for Proposal (RFP). This procedure is applicable to all procurements in excess of $100,000. Bid/proposal protests for procurements of less than $100,000 shall be informally handled by the Assistant General Manager of Procurement, Supply Chain & DBE of Procurement or his/her designee.
2.0 DEFINITIONS
2.1 "Interested Party" means any bidders/proposers.
2.2 "days" means business days.
2.3 “Filed” means the date of receipt by The Office of SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement or his/her designee (hereinafter Assistant General Manager of Procurement, Supply Chain & DBE of Procurement).
2.4 “Federal/State Law or Regulation” means any valid requirement imposed by Federal, State, or other Statute or regulation.
2.5 “Presumptive Contractor” means the bidder/proposer that is in line for award of the contract in the event that the protest is denied.
2.6 “Protestant” is an Interested Party who is aggrieved in connection with the solicitation or award of a contract and who files a protest.
3.0 TYPES OF PROTESTS/ TIME LIMITS
3.1 Pre-Bid/Proposal Protest is based upon alleged restrictive specifications or alleged improprieties in SEPTA’s procurement process. A Protestant must file a pre-bid/proposal protest no later than five (5) days prior to bid opening date by 4:30 p.m. Philadelphia prevailing time.
131
NAECFTEC 1116
3.2 Pre-Award Protest is based upon alleged improprieties of a Bid/Proposal. A Protestant must file a pre-award protest no later than five (5) days after the Protestant knows or should have known of the facts giving rise thereto by 4:30 p.m. Philadelphia prevailing time.
3.3 Post-Award Protest is based upon the award of a contract. A Protestant must file a post-award protest no later than five (5) days after the notification to the unsuccessful firms of SEPTA’s intent to award, or no later than five (5) days after an unsuccessful firm becomes aware of SEPTA’s intent to award a contract, whichever comes first, by 4:30 p.m. Philadelphia prevailing time.
4.0 CONTENTS OF PROTEST
4.1 Protests must be in writing, and filed directly with the Office of SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement, at the address indicated in the solicitation, and must contain the following information:
a. The name, address and telephone number of the Protestant; and
b. Identity of the IFB or RFP (by number and description); and
c. A detailed factual statement of the grounds for protest; and
d. The desired relief, action or ruling. \
5.0 ACTION BY SEPTA
5.1 Procurement Process Status
Upon timely receipt of a protest, SEPTA will delay the opening of bids until after resolution of the protest for protests filed prior to the bid opening, or withhold award until after resolution of the protest for protests filed after bid opening. However, SEPTA may open bids or award a contract whenever SEPTA, at its sole discretion, determines that:
a. The items or work to be procured are urgently required; or
b. Delivery or performance will be unduly delayed by failure to makethe award promptly; or
c. Failure to make prompt award will otherwise cause undue harm toSEPTA or a funding source.
If the protest is filed before the award of the contract, SEPTA willadvise the Presumptive Contractor of the pending protest.
132
NAECFTEC 1116
5.2 If deemed appropriate, SEPTA may conduct an informal conference on the merits of the protest with all Interested Parties invited to attend.
5.3 Response to the Protest
SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement will respond in detail to each substantive issue raised in the protest within a reasonable time after the protest is filed. SEPTA’s response shall address only the issues raised originally by the Protestant.
When, on its face a protest does not state a valid basis for protest or is untimely, the Assistant General Manager of Procurement, Supply Chain & DBE of Procurement may summarily dismiss the protest without requiring a detailed response.
5.4 Rebuttal to SEPTA Response
The Protestant may submit a written rebuttal to SEPTA’s response, addressed to the Assistant General Manager of Procurement, Supply Chain & DBE of Procurement, but must do so within five (5) days after receipt of the original SEPTA response. SEPTA will not address new issues raised in the rebuttal. After receipt of the Protestant’s rebuttal, the Assistant General Manager of Procurement, Supply Chain & DBE of Procurement will review the protest and notify the Protestant of his/her final decision.
5.5 Request for Additional Information
Failure of the Protestant to comply with a request for information as specified by SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement, may result in determination of the protest without consideration of the additional information if subsequently produced. If any Interested Party requests information from another Interested Party, the request shall be made to SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement, and, if SEPTA so directs, shall be complied with by the other party within five (5) days.
5.6 Request for Reconsideration
If data becomes available that was not previously known, or there has been an error of law, a Protestant may submit a request for reconsideration of the protest. SEPTA’s Assistant General Manager of Procurement, Supply Chain & DBE of Procurement will again review the protest considering all currently available information. The Assistant General Manager of Procurement, Supply Chain & DBE of Procurement’s determination will be made within a reasonable period of time, and his/her decision will be considered final.
133
NAECFTEC 1116
5.7 Decision
Upon review and consideration of all relevant information the determination as issued by SEPTA will be final.
6.0 CONFIDENTIALITY OF PROTEST
Material submitted by a Protestant will not be withheld from any Interested Party, except to the extent that the withholding of information is permitted or required by law or regulation. If the Protestant considers that the protest contains proprietary material which should be withheld, a statement advising of this fact must be affixed to the front page of the protest submission and the allegedly protected information must be so identified whenever it appears.
7.0 FEDERAL TRANSIT ADMINISTRATION (FTA) INVOLVEMENT
Where procurements are funded by the FTA within five (5) business days from receipt of SEPTA’s final decision, the Protestant may file a protest with the FTA only where the protest alleges that SEPTA failed to have or failed to adhere to its protest procedures or there was a violation of Federal Law or Regulation. Any protest to the FTA must be filed in accordance with FTA Circular 4220.1F.
[END OF SECTION]
134
NAECFTEC 1116
26 - DBE RESOURCE LIST
Liability Disclaimer_RFP_rev Jan 2013
LIABILITY DISCLAIMER
RFP 19-00165-ARLW – ADA Paratransit Services in Delaware
County
DISADVANTAGED BUSINESS ENTERPRISE (DBE) RESOURCE LIST
This Resource List is for informational purposes only and is to assist prospective proposers
in identifying some of the firms that may be eligible to participate on various SEPTA projects
as DBEs. Since the certification status of a firm is subject to change due to annual
reassessment or changes in ownership, management, and/or control, prospective proposers
should contact the DBE Program Office regarding a firm's current status for a particular
solicitation. ONLY FIRMS WITH A CURRENT CERTIFICATION ARE ELIGIBLE
FOR DBE CREDIT ON PROJECTS. The proposer has the sole responsibility of
obtaining certified firms for use on SEPTA's projects. Proposers can search for additional
firms via the Pennsylvania Unified Certification Program (PA UCP) website at
www.paucp.com.
If you have any questions concerning a firm's status, or if you need assistance identifying
other firms, contact the DBE Program Office at (215) 580-8333.
05-Nov-19 BID LISTINGREPORT RUN DATE:
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITYDBE PROGRAM OFFICE
PROJECT NAME: RFP 19-00165-ARLW - ADA Paratransit Services in Delaware CountyDBE Resource List
Other Apparel Accessories and Other Apparel Manufacturing315999NAICS:
JCM & ASSOCIATES INC
5443 E WASHINGTON BLVD
(323) 726-9040 (323) 726-8643
JOSE CORNEJO
1610-0909-4
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/22/2019COMMERCE, CA 90040-2105
Reassess. Date:
INDUSTRIAL UNIFORMS, MEDICAL UNIFORMSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20665500
Vendor No.:
COUNT: 1
Quick Printing323114NAICS:
BTC ENVELOPES & PRINTING LLC
P.O. BOX 1110
(215) 852-9038 (215) 923-8946
ANDREW D. MAGNUS
1937-0613-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/25/2020NORRISTOWN, PA 19404-1110
Reassess. Date:
FULL SERVICE BUSINESS SOLUTIONS SUPPLIER FOR MARKETING, ADVERTISING, OPERATIONS PRINTED MATERIAL, ART DESIGN, COMMERCIAL PRINT, DIGITAL, OFFSET, LARGE FORMAT, ENVELOPES - PRINT AND CONVERT, PROMOTIONAL PRODUCTS AND MAIL SERVICE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20776500
Vendor No.:
CLARK TRANSPORTATION CONSULTING & SERVIC
1 VAIL LANE
(908) 642-4570 (908) 284-1081
BRIAN L. CLARK
1663-0912-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/30/2019FLEMINGTON, NJ 08822
Reassess. Date:
ENGINEERING CONSULTING AND DESIGN RAILWAYS, RAPID TRANSIT AND LIGHT RAIL SIGNAL SYSTEMS PROFESSIONAL AND MANAGEMENT DEVELOPMENT TRAINING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20401100
Vendor No.:
IMPRINTS UNLIMITED INC
5070 PARKSIDE AVE - SUITE 3500B
(215) 852-9038
ANDREW D. MAGNUS
1431-0812-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/31/2020PHILADELPHIA, PA 19131
Reassess. Date:
COMMERCIAL LITHOGRAPHIC PRINTING, DESKTOP PUBLISHING, COMPUTER GRAPHICS, FULL SERVICE BUSINESS SOLUTIONS SUPPLIER FOR MARKETING, ADVERTISING, OPERATIONS PRINTED MATERIAL, OFFSET, LARGE FORMAT, ENVELOPES, PROMOTIONAL PRODUCTS AND MAIL SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20063300
Vendor No.:
1
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
COUNT: 3
Motor Vehicle Supplies and New Parts Merchant Wholesalers423120NAICS:
DLR DISTRIBUTORS INC
P.O. BOX 870146
(770) 935-7319 (770) 935-9561
DENNIS RILEY
1755-0813-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/27/2019STONE MOUNTAIN, GA 30087
Reassess. Date:
MATERIAL / SUPPLY MANAGEMENTBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20373800
Vendor No.:
PANOPTIC SOURCING & SUPPLY LLC
1609 W LEESPORT RD
(484) 366-6410 (484) 363-5912
JENNY PURSELContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBELEESPORT, PA 19533
Reassess. Date:
AIR COMPRESSOR PARTS (BUS), AIR SYSTEM PARTS (BUS), ALTERNATOR/STARTER PARTS (BUS), AUXILIARY HEARTER PARTS (BUS), AXLE PARTS FRONT AND REAR (BUS), BEARINGS-ALL TYPES (BUS),
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:21120400
Vendor No.:
RIEGEL RESOURCES, LLC
115 DELAWARE AVE
(610) 692-7191 (610) 344-2864
MICHELLE RIEGEL
1312-0212-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020CHESTER, PA 19380
Reassess. Date:
POWERWASHING SERVICES; LANDSCAPING, JANITORIAL, SNOW REMOVAL; HAULING; VEHICLE REPAIRS & PARTS; BOOKKEEPING SERVICES; FUEL DELIVERY
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
COUNT: 3
Tire and Tube Merchant Wholesalers423130NAICS:
BIG APPLE TIRE INC
2005 ADAM CLAYTON POWELL JR. BLVD
(212) 222-4074 (212) 222-6291
MATTHEW BROWN
1678-0809-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PAT
DBE
OBE 8/31/2012NEW YORK, NY 10027
Reassess. Date:
TIRE SERVICE FOR TRANSIT VEHICLES - LABOR ONLYBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
COUNT: 1
2
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
Stationery and Office Supplies Merchant Wholesalers424120NAICS:
AD INFINITEM, INC.
3420 AZALEA AVENUE
(215) 322-9892 (215) 322-9862
JEFFREY TIHANSKY
2109-0713-0
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 7/3/2020FEASTERVILLE- TREV, PA 19053-4911
Reassess. Date:
PROMOTIONAL PRODUCTS AND MARKETING ITEMSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20990100
Vendor No.:
APPAREL, PRINT AND PROMOTIONALS, INC.
200 SOUTH 18TH STREET
(717) 233-4277 (717) 233-4222
DAVID F. COBBContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 2/28/2018HARRISBURG, PA 17104
Reassess. Date:
COMMERCIAL PRINT APPAREL AND PROMOTIONALSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20908800
Vendor No.:
CR CREATIONS, INC.
1004 INGRAM COURT
(215) 540-8556 (215) 540-8557
CAROL MEYERS JARVIS
2181-1014-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 10/9/2019AMBLER, PA 19002
Reassess. Date:
SALE OF ADVERTISING & PROMOTIONAL PRODUCTSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
J. T. DILLARD, LLC DBA ZAYMAT DISTRIBUTO
25906 EMERY ROAD
(440) 605-9000
J. TERRELL DILLARD
3006-0317
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 3/17/2020CLEVELAND, OH 44128
Reassess. Date:
SAFETY AND CONSTRUCTION SUPPLIES, CONCRETE RESTORATION PRODUCTS, BUS AND RAILWAY PARTS, SOIL EROSION CONTROL PRODUCTS, FUEL DISTRIBUTION MANAGEMENT SYSTEMS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
LUCILLE MAUD CORPORATION
513 N OLDEN AVE
(609) 393-7555 (609) 393-1140
LOUIS MUIRHEAD
1384-0511-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 5/31/2020TRENTON, NJ 08638-4329
Reassess. Date:
COMPUTER AND TELECOMMUNICATIONS, SYSTEMS INTEGRATOR, HARDWARE AND SOFTWARE SALES AND SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:11195200
Vendor No.:
3
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
SUPRA OFFICE SOLUTIONS INC
P.O. BOX 201
(267) 275-8888 (267) 275-8883
MARLIN LIN THOMASContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 9/30/2018BALA CYNWYD, PA 19004
Reassess. Date:
WHOLESALER OF FURNITURE, OFFICE EQUIPMENT, COMPUTERS, COMPUTER PERIPHERALS AND SOFTWARE, PRINTING AND WRITING PAPER, STATIONARY AND OFFICE SUPPLIES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20903300
Vendor No.:
COUNT: 6
Petroleum and Petroleum Products Merchant Wholesalers (except Bulk Stations 424720NAICS:
FILLY OIL INC
300 YORKTOWN PLAZA
(800) 536-2322 (267) 620-0048
BARBARA BROWN
928-0311-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 3/31/2014ELKINS PARK, PA 19027
Reassess. Date:
REGULAR DEALER IN DIESEL FUEL, HEATING OIL, LUBRICANTS, BROKER IN ASPHALTS & GASOLINE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:11503000
Vendor No.:
HOMELAND INDUSTRIAL SUPPLY, INC.
5 BENJAMIN LANE
(844) 350-1550 (484) 324-4642
DONNA KING
3044-0118
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 7/25/2020THORNTON, PA 19373-1096
Reassess. Date:
DISTRIBUTOR OF INDUSTRIAL CHEMICALS, CLEANERS & LUBRICANTS; WHOLESALER OF PAINT, VARNISH & SUPPLIES; WHOLESALER OF JANITORIAL EQUIPMENT & SUPPLIES; WHOLESALER OF MACHINE TOOLS & ACCESSORIES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:21083900
Vendor No.:
J. T. DILLARD, LLC DBA ZAYMAT DISTRIBUTO
25906 EMERY ROAD
(440) 605-9000
J. TERRELL DILLARD
3006-0317
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 3/17/2020CLEVELAND, OH 44128
Reassess. Date:
SAFETY AND CONSTRUCTION SUPPLIES, CONCRETE RESTORATION PRODUCTS, BUS AND RAILWAY PARTS, SOIL EROSION CONTROL PRODUCTS, FUEL DISTRIBUTION MANAGEMENT SYSTEMS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
4
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
LAYNE LUBRICATIONS LLC
P.O. BOX 643
(203) 587-0977 (888) 227-3559
SAMANTHA PETITFRERE
3047-0218
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020BRIDGEPORT, CT 06604
Reassess. Date:
WHOLESALE DISTRIBUTOR OF PETROLEUM PRODUCTS, LUBRICANTS, OIL, FUEL, ANTI-FREEZE, GREASES, HYDRAULIC FLUIDS, SYNTHETIC OILS, HEAVY DUTY TRANSMISSION FLUID FOR AUTOMOTIVE, INDUSTRIAL, AVIATION, AND MARINE INDUSTRIES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
NAUGHTON ENERGY CORP
P O BOX 709
(570) 646-0422 (570) 646-8766
MARIETTE NAUGHTON
982-0609-31
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 6/30/2014POCONO PINES, PA 18350
Reassess. Date:
FUEL SUPPLIER OF PETROLEUM PRODUCTS, COAL, SPECIALIZED LUBRICANTS, ELECTRIC POWER, NATURAL GAS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20385200
Vendor No.:
PEOPLE'S & SONS LLC
P.O. BOX 604
(484) 480-6259 (484) 480-6261
MICHAEL N. CARTER, JR.
1929-0513-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 5/31/2020CHESTER, PA 19016-0604
Reassess. Date:
PETROLEUM PRODUCTS: #2 HEATING FUEL, DIESEL FUEL, ON-ROAD AND OFF-ROAD FUEL; EXCAVATION, PAVING CONCRETE, DEMOLITION, AND FLAGGING, FRAMING CONTRACTORS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20762400
Vendor No.:
PHOENIX PETROLEUM CO.
122 EAST LANCASTER AVENUE, SUITE 200
(610) 687-1666 (610) 687-1598
STEPHEN WANG
1660-1210-6
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 12/31/2018WAYNE, PA 19087
Reassess. Date:
SUPPLIER OF REFINED PETROLEUM PRODUCTSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:10725800
Vendor No.:
COUNT: 7
5
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
Temporary Help Services561320NAICS:
ACCEL TALENT AND DEVELOPMENT GROUP
4701 OWENS WAY, SUITE 500
(804) 892-6570
PAMELA O. ALLEN
3005-0217
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/21/2020PRINCE GEORGE, VA 23875
Reassess. Date:
HUMAN RESOURCES SERVICES INCLUDING STAFFING, TRAINING AND DEVELOPMENT
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
ACCESS PERSONNEL SERVICES INC
P.O. BOX 448
(717) 397-9072 (717) 397-9047
TYRONE MILLERContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
3/31/2014LANCASTER, PA 17603
Reassess. Date:
FULL SERVICE EMPLOYMENT STAFFING AGENCYBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
ADVANCED INTEGRATION GROUP INC
1 MCCORMICK ROAD SUITE A
(412) 722-0065 (412) 722-0066
DONNAL D. CHAPPELContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PAT
DBE
4/1/2013MCKEES ROCK, PA 15136
Reassess. Date:
SPECIALTY TRADE CONTRACTOR INVOLVED WITH CIVIL ENGINEERING PROJECTS TO PERFORM INSTALLATIONS OF OPERATIONAL AND CONTROL SYSTEMS ELECTRICAL INSTALLATIONS, PROCESS CONTROLS, CONTROL SYSTEM DESIGN AND INTEGRATION SERVICES PROVIDER OF TEMPORARY CONTRACT PER
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
ALTECH SERVICES INC
11 ELIZABETH COURT
(888) 725-8324 (973) 541-9300
KENNETH ISAACS
1512-0409-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PAT
DBE
OBE 6/30/2012NEW HEMPSTEAD, NY 10977
Reassess. Date:
FIELD SERVICE CONTRACTSS FOR FINAL ASSEMBLY MODIFICATIONS AND WARRANTY WORK SERVICES INCLUDE IT COMPUTER PROGRAMMINGCONSULTING PLANNING AND SCHEDULING RAIL AND BUS PROJECTS SERVICE REPAIRS ELECTRICAL MECHANICAL PNEUMATIC WELDING QAQC PROGRAMS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
6
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
ANGARAI INTERNATIONAL INC.
9111 EDMONSTON DRIVE, SUITE 305
(410) 472-5000 (240) 542-4927
VENKAT SUBRAMANIAN
2050-0312-1
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 3/28/2020GREENBELT, MD 20770-1552
Reassess. Date:
PROGR CONST PRJCT MGMT; INTEGRITY; GOV & COMPLNCE; ADMIN & MGMT PRJCT OFFC, CORP COMM & EVENT MGMT STAFFING; BUS TRANSFRM SOLUTIONS; OVERSIGHT & QA/QC; GRAPHIC DES SRVCS; IT & COMP SRVCS; MGMT, HR & BUS CONSLT SRVCS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20744200
Vendor No.:
ARGUS ASSOCIATES INC
2909 ROUTE - 100N - SUITE 230
(610) 289-2330 (610) 530-4220
PAMELA E. GREENE
1939-0613-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/25/2019OREFIELD, PA 18069
Reassess. Date:
I/T CONSULTING - BOTH LONG AND SHORT TERMBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
BBT ENTITIES LLC
3300-98 C STREET #26923
(215) 207-9351 (215) 207-0976
GLENDALIZ RODRIGUEZ
3031-1017
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 10/24/2019PHILADELPHIA, PA 19134
Reassess. Date:
CONSTRUCTION MANAGEMENT SERVICES FOR COMMERCIAL BUILDING CONSTRUCTION AND RESIDENTIAL REMODELING; TEMPORARY STAFFING SERVICES FOR CONSTRUCTION PROJECTS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
BELL & NELSON SERVICES GROUP LLC
5070 PARKSIDE AVE SUITE 1408A
(215) 477-7770
OZIE BAILEY
2125-0913-32
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/17/2019PHILADELPHIA, PA 19131-4786
Reassess. Date:
STAFFING SERVICES FOR JANITORIAL, BUILDING MAINTENANCE, POST CONSTRUCTION CLEAN-UP & PROPERTY MAINTENANCE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
ELITE PROFESSIONALS LLC
5174 S UNIVERSITY DRIVE
(954) 680-6416 (954) 680-6416
DANIELLE WANSER
2038-0212-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/3/2020DAVIE, FL 33328
Reassess. Date:
TEMPORARY HELP SERVICES, INSTALLING MINOR TRANSPORTATION EQUIPMENT ON MASS TRANSIT VEHICLES, PROJECT MANAGEMENT, MAINTENANCE, SITE SURVEYS AND WAREHOUSING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
7
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
ESP ENTERPRISES INC
13161 MISTY WILLOW DRIVE
(281) 444-2377 (888) 686-7694
STEVEN A. PHELAN
1818-0212-4
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/28/2020HOUSTON, TX 77070
Reassess. Date:
INSTALLATION OF FAREBOX COLLECTIONS AND MAINTENANCE; GENERAL WAREHOUSING AND STORAGE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
FACILITIES MANAGEMENT SYSTEMS CORPORATIO
953 RIVER BIRCH CIRCLE
(267) 664-1103 (267) 613-8127
ROGER DICKSON
1664-0412-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
OBE 4/30/2020MIDDLETOWN, DE 19709
Reassess. Date:
CUSTODIAN AND JANITORIAL SERVICES; COMMERCIAL FLOORING, BOOKKEEPING, ACCOUNTING, TAX PREPARATION, LONG RANGE STRATEGIC PLANNING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
GELLA, LLC
600 FRANKLIN STREET
(814) 539-6687 (814) 539-4026
JYOTHI GELLAContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--ALLEG
DBE
OBE 5/31/2018JOHNSTOWN, PA 15901
Reassess. Date:
HEALTH CARE SERVICES; TEMPORARY STAFFING AND OFFICE ADMINISTRATION SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
jyothi@gella_llc.comE-Mail: Vendor No.:
KAPITAL DATA CORP
P.O. BOX 159
(877) 409-9566 (855) 230-5804
RATHNA KUMAR MANGALA
3086-0818
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/10/2020LANGHORNE, PA 19047-0159
Reassess. Date:
INFORMATION TECHNOLOGY CONSULTING, STAFFING, RPO (RECRUITING PROCESS OUTSOURCING), MANAGED SERVICES; ENTERPRISE RESOURCE PLANNING (ERP): PEOPLESOFT, SAP, ORACLE CLOUD, WORKDAY; IDENTITY ACCESS MANAGEMENT, CYBER SECURITY, ROBOTIC PROCESS AUTOMATION
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
STROTHER ENTERPRISES
100 SOUTH BROAD STREET, SUITE 2130
(215) 564-5538 (215) 564-5531
ERNEST L. STROTHER, JR.Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--MBEC
DBE
10/31/2012PHILADELPHIA, PA 19110
Reassess. Date:
WHOLESALE FOOD DISTRIBUTOR CATERERS FOOD SERVICE MANAGEMENT KIT ASSEMBLING AND PACKAGING SERVICES SUPPLIER OF HYGIENE KITS BROKER CREDITJANITORIAL SERVICESTEMPORARY HELP SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
E-Mail: Vendor No.:
8
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
TECHNICAL PROFESSIONALS GROUP, LLC
929 S. HIGH STREET
(484) 880-4293 (484) 639-0106
ROSEMARY J. BAMBERContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--MBEC
DBE
8/31/2013WEST CHESTER, PA 19382
Reassess. Date:
EMPLOYMENT PLACEMENT AGENCYTEMPORARY HELP AGENCYBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
THE EMPYREAN GROUP LLC
1558 ALAQUA DRIVE
(412) 369-7050 (412) 369-0432
SANDHYA JAINContact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PAT
DBE
1/31/2014SEWICKLEY, PA 15143-9558
Reassess. Date:
PROVIDER OF TEMPORARY HELP SERVICESBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
THE MERIDIAN GROUP LIMITED
1515 MARKET STREET, 12TH FLOOR, SUITE 1200
(888) 407-5550 (215) 405-3733
ANTHONY B SCOTT
2064-0612-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/7/2020PHILADELPHIA, PA 19102-1932
Reassess. Date:
COMPLIANCE AUDITS, BUSINESS ADVISORY AND STAFF AUGMENTATION SERVICES, COMPUTER SYSTEMS DESIGN SERVICES.
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
YU CONSULTING, LLC T/N YU SUPPLY & LOGIS
P.O. BOX 454
(443) 773-2039
MELISSA YU MARKWARD
3096-1018(AC)
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 10/5/2019WHITE MARSH, MD 21162-0454
Reassess. Date:
CONSULTANCY SPECIALIZING IN AUDIT AND FINANCIAL CONTROLS; I.T. SYSTEM EFFICIENCY; PROCESS IMPROVEMENT; RISK ANALYSIS; CONTRACT COMPLIANCE; TEMPORARY STAFFING; AND, PIPE, AUTOMOTIVE AND BUS SAFE GUARD BROKERAGE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
ZIZZA HIGHWAY SERVICES INC
382 CONCHESTER HIGHWAY
(610) 459-2022 (609) 938-0214
ARLENE ZIZZA
1454-0909-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/22/2019GLEN MILLS, PA 19342
Reassess. Date:
JANITORIAL SERVICES, OTHER WASTE COLLECTION, PROVIDES UNION LABOR FOR LINESMEN AND WATERLINE CONSTRUCTION
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20667700
Vendor No.:
COUNT: 19
9
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
Janitorial Services561720NAICS:
ADOLPHUES BUILDING SVCS DBA SERVICEMASTE
5530 LITCHFIELD STREET
(215) 727-9460 (215) 727-7601
ANTONIE ADOLPHUES
3091-0818
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/30/2019PHILADELPHIA, PA 19143-4715
Reassess. Date:
BUILDING CLEANING AND MAINTENANCE SERVICES; POST CONSTRUCTION CLEANUP; FACILITIES SUPPORT SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
CJ COMPLETE CLEANING SERVICE LLC
5070 PARKSIDE AVENUE, SUITE 1419
(267) 970-4451 (215) 596-5917
CLINTON JAMES
1856-0612-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/30/2020PHILADELPHIA, PA 19131-4750
Reassess. Date:
CARPET AND UPHOLSTERY, GENERAL CLEANING, TRASH REMOVAL, TILE AND HARDWOOD FLOOR CARE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20603400
Vendor No.:
CLEAN ALL USA INC
1055 VIRGINIA DRIVE, SUITE 101
(215) 378-7963 (267) 470-4711
SU (ALEX) CHOI PAK
2057-0412-6
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 4/30/2020FORT WASHINGTON, PA 19034-3110
Reassess. Date:
COMMERCIAL JANITORIAL CLEANING AND BUILDING MAINTENANCEBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:10041500
Vendor No.:
CLEAN CITY LLC SUSPENDED PER 49 CFR 26.
3107 BERRY ROAD NE
(202) 635-3107 (202) 635-6465
OMARR TOBIAS
2002-0611-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/9/2018WASHINGTON, DC 20018
Reassess. Date:
SUSPENDED PER 49 CFR 26.88 PROJECT MANAGEMENT, GRAFFITI REMOVAL & PREVENTION, EMERGENCY WATER EXTRACTION, WINDOW CLEANING & CAULKING, PRESSURE WASHING, PAINTING & COATING, GREEN CLEANING PROGRAM
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20798400
Vendor No.:
CLEAN HANDS LLC
2517 SOUTH 67TH STREET
(215) 681-1435
ZAKIA WALKER
2251-0116
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
OBE 1/12/2020PHILADELPHIA, PA 19142
Reassess. Date:
COMMERCIAL PAINTING AND CLEANING SERVICES, CLEANING NEW BUILDING INTERIORS IMMEDIATELY AFTER CONSTRUCTION
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:21123900
Vendor No.:
10
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
CLEAR SOLUTIONS PROPERTY MAINTENANCE LLC
P.O. BOX 21
(856) 896-0334 (856) 422-4484
SHONTA SINGLETON
3072-0618
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 6/28/2020WILLIAMSTOWN, NJ 08094-0021
Reassess. Date:
FACILITY MAINTENANCE, LANDSCAPING, SNOW REMOVAL, CUSTODIAL AND JANITORIAL SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:21203300
Vendor No.:
CNC PROFESSIONAL SERVICES, INC.
166 CENTRAL AVENUE
(215) 425-0102 (866) 439-3910
MARIA ROJAS
2123-0913-34
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/4/2019ORANGE, NJ 07050
Reassess. Date:
FULL SERVICE JANITORIAL AND LANDSCAPING COMPANYBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
DANIELS CONTRACTING OF PHILADELPHIA, INC
307 BRAE BOURNE ROAD
(267) 650-3418
THERESA GALLAGHER
2124-0913-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/6/2019HUNTINGDON VALLEY, PA 19006
Reassess. Date:
PROVIDES FULL RESIDENTIAL PROPERTY RESTORATION, FACILITIES MAINTENANCE AND REPAIRS OF BANK OWNED PROPERTIES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
DK CLEANING CONTRACTORS LLC DBA DK CONST
1517 EDGMONT AVENUE, SUITE 1 F
(610) 883-3133 (610) 833-8091
CHIDOZIE C. DIKE
2056-0412-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 4/19/2020CHESTER, PA 19013
Reassess. Date:
JANITORIAL SERVICES; SELECTIVE INTERIOR DEMOLITION CONTRACTORS; CONSTRUCTION SITE CLEAN UP; CLEANING BUILDING INTERIORS DURING AND IMMEDIATELY AFTER CONSTRUCTION; SITE PREPARATION, INDUSTRIAL, INSTITUTIONAL AND COMMERCIAL CONTRACTORS
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20899800
Vendor No.:
DOOLEY'S LANDSCAPING & TREE CARE SERVICE
941 E PRICE STREET
(215) 849-5013 (215) 849-5013
MAE KATE DOOLEY
2068-0712-32
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 7/12/2019PHILADELPHIA, PA 19138-1719
Reassess. Date:
LANDSCAPE MAINTENANCE AND TREE CARE SERVICES, PAVER AND BRICK INSTALLATION - E.G., DRIVEWAY, PATIO AND SIDEWALK, JANITORIAL SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
11
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
ELOHIM CLEANING CONTRACTORS INC
804 WINDER DR
(215) 781-1546 (215) 788-4001
THEODORE MOORE, SR.
1665-1011-32
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 10/27/2019BRISTOL, PA 19007
Reassess. Date:
POST-CONSTRUCTION CLEAN-UP TO BUILDING CONTRACTORS AND CONSTRUCTION MANAGEMENT COMPANIES; JANITORIAL SERVICES; GENERAL MAINTENANCE; POWER WASHING; SELECTIVE DEMOLITION; SECURITY GUARDS AND PATROL SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20566700
Vendor No.:
FACILITIES MANAGEMENT SYSTEMS CORPORATIO
953 RIVER BIRCH CIRCLE
(267) 664-1103 (267) 613-8127
ROGER DICKSON
1664-0412-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
OBE 4/30/2020MIDDLETOWN, DE 19709
Reassess. Date:
CUSTODIAN AND JANITORIAL SERVICES; COMMERCIAL FLOORING, BOOKKEEPING, ACCOUNTING, TAX PREPARATION, LONG RANGE STRATEGIC PLANNING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
FANTASY CLEANING SERVICE, INC.
P.O. BOX 9504
(215) 288-4336 (215) 288-2474
LATEEF POLK
2168-0814-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/7/2020PHILADELPHIA, PA 19124-0504
Reassess. Date:
FULLY INSURED, LICENSED AND BONDED COMMERCIAL AND RESIDENTIAL CLEANING SERVICE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
HOPSON CLEANING SERVICES, INC
790-B PARKWAY BLVD
(484) 422-8849 (484) 422-8852
DAMON HOPSON
1792-0811-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/25/2019BROOMALL, PA 19008
Reassess. Date:
JANITORIAL SERVICES - GENERALBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20497900
Vendor No.:
INDUSTRIAL COMMERCIAL CLEANING GROUP INC
14 S. BURNT MILL ROAD
(856) 541-7241 (856) 541-7243
KIM JORDAN
1119-0497-32
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 1/23/2020VOORHEES, NJ 08043
Reassess. Date:
JANITORIAL SERVICES, LANDSCAPING & SOLID WASTE COLLECTIONBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20581100
Vendor No.:
12
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
JAMES BRANCH CLEANING SERVICES INC
P O BOX 5434
(215) 748-2766 (215) 748-2768
MELVIN BRANCH
1983-0114-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 1/31/2020YEADON, PA 19050
Reassess. Date:
RESIDENTIAL AND COMMERCIAL CLEANING, WINDOW CLEANING, POWER WASHING, SNOW REMOVAL, TRASH REMOVAL, SMOKE DAMAGE AND RESTORATION
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20813100
Vendor No.:
KINGDOM BUILDERS & INDUSTRIAL MAINTENANC
1500 WALNUT STREET, SUITE 700-21A
(484) 328-2240
SHAKINA RUSH
2219-0215
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020PHILADELPHIA, PA 19102
Reassess. Date:
PROVIDES JANITORIAL SERVICES & COMPLETE FLOOR CARE SERVICES TO RESIDENTIAL AND COMMERCIAL CLIENTS, FLAGGER SERVICES, PAINTING, DRY WALL FINISHING, DIRT & JUNK REMOVAL
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
LITTLE ROCK CLEANING INC
4418C HOLMSBURG AVENUE
(215) 238-1687 (215) 238-0859
JEFFREY FORTUNE
1781-0511-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 5/27/2020PHILADELPHIA, PA 19136-4441
Reassess. Date:
DISTRIBUTOR OF JANITORIAL SUPPLIES & PAPER PRODUCTS; GREEN CLEANING SERVICES FOR COMMERCIAL, RESIDENTIAL AND RESTAURANT FACILITIES; MAINTENANCE SERVICES: SNOW REMOVAL, GRAFFITI REMOVAL, CONSTRUCTION CLEANUP AND CARPET CLEANING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
MR SPOTLESS INC
3322 RYAN AVENUE
(215) 783-0284
FANNY HERNANDEZ
1181-0209-34
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PENNDOT
DBE
OBE 5/10/2012PHILADELPHIA, PA 19136
Reassess. Date:
JANITORIAL SERVICES SNOW REMOVAL GROUNDSKEEPINGBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20230200
Vendor No.:
MR2 ENTERPRISES, LLC
3037 S. PIKE AVENUE, SUITE 201
(908) 370-2088
CATHERINE J. RENDA
3084-0718
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 7/26/2020ALLENTOWN, PA 18103-7648
Reassess. Date:
RESIDENTIAL, COMMERCIAL AND POST-CONSTRUCTION JANITORIAL SERVICES; TRAFFIC CONTROL (FLAGGING) SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
13
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
QUANTUM BUILDERS DBA MILITARY CONSTRUCTI
295 E SWEDESFORD RD #282
(610) 453-8662 (866) 473-0537
VICTOR MILBOURNE
3014-0517
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 5/22/2020WAYNE, PA 19087-1462
Reassess. Date:
CONSTRUCTION MANAGEMENT SERVICES;GENERAL CONTRACTING - MILLWORK, CARPENTRY, PAINTING, SITE SAFETY; REMEDIATION SERVICES - LEAD & ASBESTOS ABATEMENT; SITE PREPARATION - GRADING, EXCAVATION; STORM WATER SOLUTIONS; RESIDENTIAL/COMMERCIAL PROPERTY MANAGEMENT
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:21068800
Vendor No.:
R&R POWER CLEANERS, LLC
920 N. 48TH STREET
(267) 975-3814
RICK KINARD
4019-0819
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 8/22/2020PHILADELPHIA, PA 19131-5119
Reassess. Date:
JANITORIAL SERVICES INCLUDING CARPET AND UPHOLSTERY CLEANING; LANDSCAPE MAINTENANCE SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
RICHARD ISLAND PROJECT LLC
7340 WOODCREST AVENUE
(215) 748-3786 (215) 748-3786
MATTHEW T. LEE
1933-0513-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 4/24/2020PHILADELPHIA, PA 19151-2213
Reassess. Date:
RESIDENTIAL & COMMERCIAL JANITORIAL SERVICES, CARPET CLEANING AND TREE TRIMMING SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20717600
Vendor No.:
RIEGEL RESOURCES, LLC
115 DELAWARE AVE
(610) 692-7191 (610) 344-2864
MICHELLE RIEGEL
1312-0212-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020CHESTER, PA 19380
Reassess. Date:
POWERWASHING SERVICES; LANDSCAPING, JANITORIAL, SNOW REMOVAL; HAULING; VEHICLE REPAIRS & PARTS; BOOKKEEPING SERVICES; FUEL DELIVERY
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
SHEEN & SHINE INC
P.O. BOX 14096
(585) 423-2282 (585) 423-2297
ISRAEL CUYLER
1002-115-7(2)
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--ALLEG
DBE
OBE 9/30/2018ROCHESTER, NY 14614
Reassess. Date:
JANITORIAL/CUSTODIAL SERVICES FACILITY MANAGEMENT MAINTENANCE ASBESTOS LEAD ABATEMENT SERVICES CONSTRUCTION MANAGEMENT SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
14
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
STROTHER ENTERPRISES
100 SOUTH BROAD STREET, SUITE 2130
(215) 564-5538 (215) 564-5531
ERNEST L. STROTHER, JR.Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--MBEC
DBE
10/31/2012PHILADELPHIA, PA 19110
Reassess. Date:
WHOLESALE FOOD DISTRIBUTOR CATERERS FOOD SERVICE MANAGEMENT KIT ASSEMBLING AND PACKAGING SERVICES SUPPLIER OF HYGIENE KITS BROKER CREDITJANITORIAL SERVICESTEMPORARY HELP SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
E-Mail: Vendor No.:
TK KEYSTONE CONSTRUCTION CO INC
5700 NORTH 5TH STREET
(215) 356-2010 (484) 932-2762
THOA N. VU
1990-0311-31
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 3/11/2019PHILADELPHIA, PA 19120
Reassess. Date:
HVAC, GENERAL CARPENTRY, GENERAL CONTRACTOR, LANDSCAPE AND MAINTENANCE SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20826100
Vendor No.:
TRUE CLEANERS LLC
3615 FRANKFORD AVENUE
(267) 269-7906 (215) 695-5016
LAWRENCE BURGESS
1997-0511-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 5/26/2020PHILADELPHIA, PA 19134-2127
Reassess. Date:
JANITORIAL, STRIPPING AND WAXING, CARPET CLEANING, POWER WASHING, LANDSCAPING
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20833100
Vendor No.:
TWB ENTERPRISE, LLC
1510 CECIL B. MOORE AVENUE
(267) 252-4489 (215) 204-3021
TRINA WORRELL-BENJAMIN
2280--0716
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 7/22/2020PHILADELPHIA, PA 19121-3411
Reassess. Date:
RESIDENTIAL, COMMERCIAL, CONSTRUCTION AND INDUSTRIAL CLEANING SERVICES
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
US SYSTEMS PLUS, INC.
31 E. HERMAN STREET
(215) 848-9970 (215) 848-6617
RODNEY FORD
2214-0115-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 1/26/2020PHILADELPHIA, PA 19144
Reassess. Date:
JANITORIAL SERVICES, COMPLETE FLOOR CARE AND CONSTRUCTION CLEANUPBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
15
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
WATTS FACILITY SOLUTIONS
4548 MARKET STREET, M-4
(215) 243-4106 (215) 921-2830
YVETTE WATTS
417-0313-32
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 3/17/2020PHILADELPHIA, PA 19139-3619
Reassess. Date:
BUILDING MAINTENANCE, CARPET AND UPHOLSTERY CLEANING, GROUNDS MAINTENANCE
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:11512800
Vendor No.:
ZIZZA HIGHWAY SERVICES INC
382 CONCHESTER HIGHWAY
(610) 459-2022 (609) 938-0214
ARLENE ZIZZA
1454-0909-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/22/2019GLEN MILLS, PA 19342
Reassess. Date:
JANITORIAL SERVICES, OTHER WASTE COLLECTION, PROVIDES UNION LABOR FOR LINESMEN AND WATERLINE CONSTRUCTION
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]:20667700
Vendor No.:
COUNT: 32
General Automotive Repair811111NAICS:
BIG APPLE TIRE INC
2005 ADAM CLAYTON POWELL JR. BLVD
(212) 222-4074 (212) 222-6291
MATTHEW BROWN
1678-0809-2
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--PAT
DBE
OBE 8/31/2012NEW YORK, NY 10027
Reassess. Date:
TIRE SERVICE FOR TRANSIT VEHICLES - LABOR ONLYBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
RIEGEL RESOURCES, LLC
115 DELAWARE AVE
(610) 692-7191 (610) 344-2864
MICHELLE RIEGEL
1312-0212-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020CHESTER, PA 19380
Reassess. Date:
POWERWASHING SERVICES; LANDSCAPING, JANITORIAL, SNOW REMOVAL; HAULING; VEHICLE REPAIRS & PARTS; BOOKKEEPING SERVICES; FUEL DELIVERY
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
RIEGEL RESOURCES, LLC
115 DELAWARE AVE
(610) 692-7191 (610) 344-2864
MICHELLE RIEGEL
1312-0212-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 2/27/2020CHESTER, PA 19380
Reassess. Date:
POWERWASHING SERVICES; LANDSCAPING, JANITORIAL, SNOW REMOVAL; HAULING; VEHICLE REPAIRS & PARTS; BOOKKEEPING SERVICES; FUEL DELIVERY
Business Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
COUNT: 3
16
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)
Other Automotive Mechanical and Electrical Repair and Maintenance811118NAICS:
A M TRUCK & AUTO REPAIR INC
14061-5 TOWNSEND RD
(215) 856-0280 (215) 856-0282
CATHERINE MATARAZZO
1881-0912-3
Contact Name:
Company Name:
Address:
Telephone: Fax:
Certification No.:Cert. Status:
DBE--SEPTA
DBE
SBE 9/2/2019PHILADELPHIA, PA 19154
Reassess. Date:
REPAIR TRUCKS AND CARS - ALL TYPES; SELL MITSUBISHI TRUCKSBusiness Desc.:
SEPTA:
UCP:
NON-DBE:
[email protected]: Vendor No.:
COUNT: 1
TOTAL NUMBER OF BUSINESSES: 76
17
DBE--Disadvantaged Business EnterpriseESB--Emerging Small Business SBE--Small Business Enterprise
Source: BizTrak System (All Rights Reserved By Business Innovations Plus, Inc.)