request for proposal€¦ · tool 6-4: request for proposal template page 2 of 58. i nt ernati onal...

REQUEST FOR PROPOSAL

[ Devel opi ng, Suppl yi ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al

Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour N° 2017/ 01]

Responses t o be r ecei ved by 10 Jul y 2017

International Labour Office – Procurement Manual Tool 6-4: Request for Proposal Template

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I nt er nat i onal Labour Of f i ce Request f or Pr oposal ( RFP)

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Subj ect : Pr ocur ement of [ Devel opi ng, Suppl y i ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ]

Request f or Pr oposal ( RFP) N° : [ 2017/ 01 ] Dat e: 14/ 06/ 2017 Dear Si r / Madam,

The I nt er nat i onal Labour Of f i ce ( her ei naf t er t he “ I LO” ) i s pl eased t o i nvi t e your company t o submi t a Pr oposal f or [ Devel opi ng, Suppl y i ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ] and as f ur t her descr i bed i n Annex I I I .

To enabl e you t o pr epar e and submi t a Pr oposal , pl ease f i nd encl osed

t he f ol l owi ng Annexes: - Annex I : I nst r uct i ons t o Bi dder s; - Annex I I - A:

Acknowl edgment of Recei pt ; - Annex I I - B:

Cer t i f i cat ion t o be submi t t ed by a Bi dder i n an I LO Compet i t i ve Bi ddi ng Pr ocedur e;

- Annex I I - C: Bi dder ’ s I nf or mat i on For m; - Annex I I - D: Recent Ref er ences; - Annex I I - E: Techni cal Pr oposal ; - Annex I I - F: Fi nanci al

Of f er ; - Annex I I I : Ter ms of Ref er ence; and - Annex I V: Ter ms and Condi t i ons appl i cabl e t o I LO Cont r act s f or

Ser vi ces. Your Pr oposal must be r ecei ved by t he I LO no l at er t han 10/ 07/ 2017 on

3: 30 PM. Lat e bi ds shal l be r ej ect ed. You may submi t a Pr oposal t o t he I LO pr ovi ded t hat your or gani zat i on

i s qual i f i ed, abl e and wi l l i ng t o del i ver t he goods, wor ks and/ or ser v i ces speci f i ed i n t hi s RFP. Par t i c i pat i on i n t hi s RFP i ndi cat es accept ance of t he Ter ms and Condi t i ons appl i cabl e t o I LO Cont r act s f or Ser vi ces pr ovi ded i n Annex I V. Fai l ur e t o compl y wi t h t he r equi r ement s of t hi s RFP and i t s Annexes may r ender a Pr oposal i nel i gi bl e f or consi der at i on.

You ar e k i ndl y r equest ed t o acknowl edge r ecei pt of t hi s RFP and t o

i ndi cat e whet her or not you i nt end t o submi t a Pr oposal by compl et i ng and r et ur ni ng t he f or m pr ovi ded i n Annex I I - A. We l ook f or war d t o r ecei v i ng your Pr oposal . Your s s i ncer el y,

[ Mouni r Kl ei bo ] [ Repr esent at i ve]

[ I LO Jer usal em]


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ANNEX I

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I NSTRUCTI ONS TO BI DDERS

Ref er ence: RFP N° [ 2017/ 01 ]

[ Devel opi ng, Suppl yi ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at

Mi ni st r y of Labour ]

Abst r act

Thi s document out l i nes t he r equi r ement s f or pr esent at i on of a Request f or Pr oposal t o be consi der ed by t he I nt er nat i onal Labour Of f i ce.


ANNEX I

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I NSTRUCTI ONS TO BI DDERS

Tabl e of Cont ent s 1. INTRODUCTION ...................................................................................................................................... 7

1.1 GENERAL ................................................................................................................................................. 7 1.2 ELIGIBLE BIDDERS .................................................................................................................................. 7 1.3 COST OF BID ............................................................................................................................................ 7 1.4 RFP SCHEDULE SUMMARY ...................................................................................................................... 7 1.5 [MANDATORY] SITE VISIT / BIDDERS’ CONFERENCE [WHERE NOT APPLICABLE, DELETE THIS PARAGRAPH] ....................................................................................................................................................... 7 1.6 CLARIFICATION QUESTIONS .................................................................................................................... 7

2 BIDDING CONDITIONS .......................................................................................................................... 8 2.1 ACKNOWLEDGMENT OF RECEIPT ............................................................................................................. 8 2.2 NUMBER OF COPIES, FORMAT AND SIGNING OF PROPOSAL ..................................................................... 8 2.3 SUBMISSION AND RECEIPT OF PROPOSALS .............................................................................................. 8 2.4 OFFICIAL LANGUAGE .............................................................................................................................. 9 2.5 CORRESPONDENCE .................................................................................................................................. 9 2.6 NO CONSULTATION ................................................................................................................................. 9 2.7 CONTRACT CONDITIONS ........................................................................................................................ 10 2.8 WORK ON ILO PREMISES ...................................................................................................................... 10 2.9 BID CURRENCY ..................................................................................................................................... 10 2.10 INCOMPLETE PROPOSALS ...................................................................................................................... 10 2.11 CHANGES TO PROPOSALS ...................................................................................................................... 10 2.12 MATERIAL CHANGE(S) IN CIRCUMSTANCES .......................................................................................... 11 2.13 RFP DOCUMENT, SPECIFICATIONS, DRAWINGS ..................................................................................... 11 2.14 SUB-CONTRACTING ............................................................................................................................... 11 2.15 PROPOSAL VALIDITY ............................................................................................................................. 11 2.16 NOTIFICATION OF CONTRACT AWARD .................................................................................................. 11 2.17 PUBLICITY ............................................................................................................................................. 11

3 CONTENT OF THE PROPOSAL .......................................................................................................... 11 3.1 ENVELOPE A-TECHNICAL PROPOSAL (ANNEX II-B, C, D, AND E) ......................................................... 11

3.1.1 Administrative Requirements ........................................................................................................ 12 3.2 ENVELOPE B-FINANCIAL OFFER (ANNEX II-F) ...................................................................................... 13

4 EVALUATION OF PROPOSALS AND CONTRACT AWARD ........................................................ 13 4.1 PRELIMINARY EVALUATION .................................................................................................................. 13 4.2 EVALUATION PROCESS AND CRITERIA .................................................................................................. 14 4.3 AWARD OF THE CONTRACT ................................................................................................................... 15


ANNEX I

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1. I NTRODUCTI ON

1. 1 Gener al

These i nst r uct i ons ar e pr ovi ded f or gener al i nf or mat i on f or t he pr epar at i on of t he Pr oposal f or pr ocur ement of [ Devel opi ng, Suppl y i ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ] . The Bi dder i s expect ed t o exami ne al l cor r espondi ng i nst r uct i ons, f or ms, t er ms and speci f i cat i ons cont ai ned i n t he RFP document s. Fai l ur e t o compl y wi t h t hese document s wi l l be at t he Bi dder ’ s r i sk and may af f ect t he eval uat i on of t he Bi d concer ned.

1. 2 El i gi bl e Bi dder s

Bi dder s shoul d not be associ at ed, or have been associ at ed i n t he past , di r ect l y or i ndi r ect l y , wi t h a f i r m or any of i t s af f i l i at es or an i ndi v i dual whi ch have been engaged by t he I LO t o pr ovi de consul t i ng ser v i ces f or t he pr epar at i on of t he desi gn speci f i cat i ons, and ot her document s t o be used f or t he pr ocur ement of goods, wor ks or ser v i ces t o be pur chased under t hi s Request f or Pr oposal .

1. 3 Cost of Bi d

The Bi dder shal l bear al l cost s associ at ed wi t h t he pr epar at i on and submi ssi on of t he Bi d. The I LO wi l l i n no case be r esponsi bl e or l i abl e f or t hose cost s, r egar dl ess of t he conduct or out come of t he sol i c i t at i on.

1. 4 RFP Schedul e Summar y

• RFP r el ease dat e: 14/ 06/ 2017 • Si t e v i s i t or bi dder s’ conf er ence ( i f

appl i cabl e) :

• Cl ar i f i cat i on quest i ons, i f any, r el at ed t o t hi s RFP must be submi t t ed t o j er usal em@i l o. or g by:

20/ 06/ 2017, COB

• I LO r esponse t o c l ar i f i cat i on quest i ons by:

22/ 06/ 2017

• Pr oposal s Recei pt Deadl i ne: 10/ 07/ 2017 03: 30 PM ( Jer usal em t i me)

• Est i mat ed Cont r act Si gnat ur e Dat e: 01/ 08/ 2017 • Est i mat ed Cont r act St ar t Dat e: 08/ 01/ 2017

1. 5 Si t e Vi si t / Bi dder s’ Conf er ence

n/ a

1. 6 Cl ar i f i cat i on Quest i ons

A pr ospect i ve Bi dder r equi r i ng any c l ar i f i cat i on of t he RFP document s may not i f y t he I LO i n wr i t i ng. The I LO’ s r esponse wi l l be pr ovi ded i n wr i t i ng t o any r equest f or c l ar i f i cat i on r ecei ved


ANNEX I

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by t he deadl i ne i ndi cat ed i n par agr aph 1. 4 above. Wr i t t en copi es of t he r esponse ( i ncl udi ng an expl anat i on of t he quer y but wi t hout i dent i f y i ng t he sour ce of i nqui r y) wi l l be sent t o al l pr ospect i ve Bi dder s t hat r ecei ved t he RFP document s.

2 BI DDI NG CONDI TI ONS

2. 1 Acknowl edgment of Recei pt

A pr ospect i ve Bi dder i s r equest ed t o r et ur n pr ompt l y t he Acknowl edgement of Recei pt f or m, pr ovi ded i n Annex I I - A, dul y compl et ed and s i gned, even i f i t i s not i nt endi ng t o submi t a Pr oposal .

2. 2 Number of Copi es, For mat and Si gni ng of Pr oposal

The Bi dder shal l submi t one or i gi nal and [ 4] copi es of t he Pr oposal , c l ear l y mar ki ng each “ Or i gi nal Pr oposal ” and “ Copy of Pr oposal ” as appr opr i at e. I n t he event of any di scr epancy bet ween t hem, t he or i gi nal shal l pr evai l . The Pr oposal shal l be t yped or wr i t t en i n i ndel i bl e i nk and shal l be dat ed and s i gned by t he Bi dder i . e. by a per son or per sons dul y aut hor i zed t o bi nd t he Bi dder t o t he cont r act . The Pr oposal shal l cont ai n no i nt er l i neat i ons, er asur es, or over wr i t i ng except , as necessar y t o cor r ect er r or s made by t he Bi dder , i n whi ch case such cor r ect i ons shal l be i ni t i al ed by t he per son or per sons s i gni ng t he Pr oposal .

2. 3 Submi ssi on and Recei pt of Pr oposal s

I t i s t he r esponsi bi l i t y of Bi dder t o ensur e t hat a Pr oposal i s submi t t ed t o t he I LO st r i c t l y i n accor dance wi t h t he st i pul at i ons i n t he sol i c i t at i on document s. Pr oposal s must be r ecei ved on or bef or e 07/ 30/ 2017 03: 30 PM [ Jer usal em Ti me) ] . Pr oposal s and modi f i cat i ons t o Pr oposal s r ecei ved af t er t he pr oposal r ecei pt deadl i ne wi l l be r ej ect ed. Pr oposal s must i nc l ude al l t he document s r equest ed i n t hese I nst r uct i ons t o Bi dder s and shal l be submi t t ed by:

• Regi st er ed Mai l ( of f i c i al post al ser v i ce) t o:

I nt er nat i onal Labour Of f i ce [ Al ami Bui l di ng, Next t o Rosar y Si st er s' El ement ar y School ] [ Bei t Hani na] [ Jer usal em ]

Or

• Hand del i ver ed ( i nc l udi ng by cour i er ser v i ces) di r ect l y t o t he above I LO addr ess i n r et ur n f or a s i gned and dat ed r ecei pt .

Pr oposal s submi t t ed by any ot her means wi l l be r ej ect ed.

Pr oposal s must be submi t t ed usi ng t he doubl e envel ope syst em, i . e. , t he out er par cel cont ai ni ng t wo separ at e, seal ed envel opes, one bear i ng t he wor ds " Envel ope A - Techni cal Pr oposal " and t he ot her " Envel ope B - Fi nanci al of f er " .

Wher e t her e i s any i nf r i ngement of t hese i nst r uct i ons ( e. g. , envel opes ar e unseal ed or r ef er ences t o pr i ces ar e i ncl uded i n t he Techni cal of f er ) t he Pr oposal wi l l be r ej ect ed.


ANNEX I

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The out er par cel shoul d bear t he f ol l owi ng i nf or mat i on:

a) t he addr ess f or submi ssi on of pr oposal s i ndi cat ed above; b) t he r ef er ence t o t he RFP t o whi ch t he Bi dder i s r espondi ng; c) t he name and addr ess of t he Bi dder t o enabl e t he Pr oposal

t o be r et ur ned unopened i f i t i s decl ar ed t o have been r ecei ved “ l at e” .

The pages of each of t he Techni cal and Fi nanci al Pr oposal must be

number ed. The i nner package shal l be seal ed and shal l bear t he name of t he Bi dder and be mar ked as f ol l ows:

RFP N° [ 2017/ 01 [ Devel opi ng, Suppl yi ng, I mpl ement i ng a Labour I nspect i on &

Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ]

CONFI DENTI AL DO NOT OPEN BEFORE

10/ 07/ 2017 3: 30 PM [ Jer usal em Ti me70]

I n addi t i on, t he i nf or mat i on bel ow shoul d appear on bot h s i des of t he i nner envel ope:

CONFI DENTI AL To be opened by t he Eval uat i on Panel ONLY

2. 4 Of f i ci al Language

The Pr oposal and al l cor r espondence and document s r el at ed t o t he Pr oposal shal l be wr i t t en i n t he [ Engl i sh] l anguage.

2. 5 Cor r espondence

Any communi cat i on i n connect i on wi t h t hi s RFP shoul d be addr essed i n wr i t i ng t o t he E- mai l addr ess ment i oned i n par agr aph 1. 4 above. Al l cor r espondence shoul d quot e t he r ef er ence number of t he RFP. Bi dder s ar e r equest ed not t o cont act t he I LO af t er t he c l osi ng t i me, i . e. dur i ng t he RFP assessment per i od.

2. 6 No Consul t at i on

A Bi dder shal l not :

• consul t , communi cat e or agr ee wi t h any ot her Bi dder or compet i t or , wi t h r egar d t o pr i ce or any ot her mat t er r el at ed t o t he RFP f or t he pur pose of r est r i c t i ng compet i t i on;

• di sc l ose i t s pr i ce, di r ect l y or i ndi r ect l y , t o any ot her Bi dder or compet i t or , except i n t he case of pr ovi s i on of st andar d publ i c pr i ce l i s t s;

• make any at t empt t o i nduce any ot her per son or or gani zat i on t o submi t or not t o submi t a Pr oposal f or t he pur pose of r est r i c t i ng compet i t i on.

I f a Bi dder i s f ound t o be i n br each of any of t hese i nst r uct i ons, t he I LO r eser ves t he r i ght t o excl ude t he Bi dder f r om t he pr ocedur e and r ej ect i t s pr oposal .


ANNEX I

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Not hi ng i n t hi s par agr aph shal l r est r i c t t he r i ght of a Bi dder t o f or m a j oi nt vent ur e, a consor t i um, a par t ner shi p or an associ at i on f or t he pur pose of submi t t i ng a j oi nt Tender .

2. 7 Cont r act Condi t i ons

Bi dder s ar e expect ed t o exami ne car ef ul l y and compl y wi t h al l i nst r uct i ons, f or ms, cont r act pr ovi s i ons and speci f i cat i ons cont ai ned i n t hese RFP document s. By submi t t i ng a Pr oposal , t he Bi dder accept s i n f ul l and wi t hout r est r i c t i on t hese i nst r uct i ons. I t al so accept s t he Ter ms and Condi t i ons of I LO Cont r act s f or Ser vi ces ( Annex I V) bei ng r el i ed on f or t hi s bi ddi ng pr ocedur e and r esul t i ng cont r act , i r r espect i ve of t he pr ovi s i ons of t he Bi dder ’ s own condi t i ons of sal e, whi ch i t her eby wai ves.

The I LO r eser ves t he r i ght t o decl i ne t o consi der wi t hout f ur t her

comment any Pr oposal whi ch does not accept t he Ter ms and Condi t i ons of I LO Cont r act s f or Ser vi ces set out i n Annex I V.

2. 8 Wor k on I LO Pr emi ses

I f t he Bi dder ’ s per sonnel ar e r equi r ed t o wor k on I LO pr emi ses, t hey shal l compl y wi t h t he secur i t y and saf et y and heal t h ar r angement s est abl i shed by t he I LO, i ncl udi ng appl i cabl e pr ovi s i ons of l ocal l aws. Wher e appl i cabl e, t he Bi dder shal l be r esponsi bl e f or obt ai ni ng val i d ent r y vi sas and wor k per mi t s f or i t s empl oyees or subcont r act or s and cont r act commencement may be made subj ect t o compl y i ng wi t h t hese obl i gat i ons. Fai l ur e t o compl y wi t h such obl i gat i ons may l ead t o suspensi on of payment s under and cancel l at i on of t he cont r act .

2. 9 Bi d Cur r ency

Al l pr i ces shal l be quot ed i n [ US Dol l ar ] . I f t he Bi d i s submi t t ed i n a cur r ency ot her t han t he Bi d Cur r ency, t o f aci l i t at e eval uat i on and compar i son, t he I LO wi l l conver t al l such pr i ces i n [ US Dol l ar ] at t he of f i c i al UN exchange r at e appl y i ng on t he l ast day f or submi ssi on of Bi ds.

2. 10 I ncompl et e Pr oposal s

I LO may r ej ect a Pr oposal t hat does not pr ovi de al l t he i nf or mat i on r equest ed whi ch i s necessar y f or assessment of t he Pr oposal by t he I LO.

2. 11 Changes t o Pr oposal s

Changes or amendment s t o Pr oposal s wi l l onl y be accept ed i f t hey ar e r ecei ved bef or e t he deadl i ne f or r ecei pt of Pr oposal s and shal l be submi t t ed i n accor dance wi t h t he i nst r uct i ons gi ven above. The envel ope shal l be c l ear l y mar ked as “ Change( s) t o Pr oposal ’ ’ .


ANNEX I

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2. 12 Mat er i al Change( s) i n Ci r cumst ances

The Bi dder shal l i nf or m t he I LO of any change( s) of c i r cumst ances ar i s i ng dur i ng t he RFP pr ocess i ncl udi ng, but not l i mi t ed t o:

- a change af f ect i ng any decl ar at i on, accr edi t at i on, l i cense or

appr oval ; - maj or r e- or gani zat i onal changes, company r e- st r uct ur i ng, a

t ake- over , buy- out or s i mi l ar event ( s) af f ect i ng t he oper at i on and/ or f i nanci ng of t he Bi dder or i t s maj or subcont r act or s;

- a change t o any i nf or mat i on on whi ch t he I LO may r el y i n assessi ng Pr oposal s.

2. 13 RFP Document , Speci f i cat i ons, Dr awi ngs

The RFP Document s and any speci f i cat i ons, pl ans, dr awi ngs, pat t er ns, sampl es or i nf or mat i on i ssued or f ur ni shed by t he I LO, ar e i ssued sol el y f or t he pur pose of enabl i ng a Pr oposal t o be compl et ed and may not be used f or any ot her pur pose. The RFP document s and any addi t i onal i nf or mat i on pr ovi ded t o Bi dder s shal l r emai n t he pr oper t y of t he I LO.

2. 14 Sub- Cont r act i ng

I f subcont r act i ng of wor k t o be under t aken as a r esul t of t hi s RFP i s per mi t t ed, t he I LO r eser ves t he r i ght t o appr ove any sub-cont r act or t hat was not i nc l uded i n t he RFP Submi ssi on For m and r equest a copy of t he subcont r act i ng agr eement bet ween t he Bi dder and i t s subcont r act or ( s) .

2. 15 Pr oposal Val i di t y

The val i di t y of a Pr oposal shal l be s i x ( 6) mont hs commenci ng f r om t he t i me and dat e of t he c l osur e of Pr oposal s st at ed i n par agr aph 2. 3 above. The I LO r eser ves t he r i ght t o r equest an ext ensi on of t he per i od of val i di t y of Pr oposal s, and t o modi f y or excl ude any of t he t er ms of t hi s RFP, at i t s sol e di scr et i on.

2. 16 Not i f i cat i on of Cont r act Awar d

The I LO wi l l eval uat e t he Pr oposal s based on t he Bi dder s’ r esponses t o t he r equi r ement s set out i n t he RFP document s. Each Bi dder wi l l be i nf or med of t he deci s i on r eached concer ni ng t he awar d of t he cont r act .

2. 17 Publ i ci t y

Dur i ng t he RFP pr ocess, a Bi dder i s not per mi t t ed t o cr eat e any publ i c i t y i n connect i on wi t h t he RFP.

3 CONTENT OF THE PROPOSAL Each Pr oposal shal l compr i se t he f ol l owi ng document s:

3. 1 Envel ope A- Techni cal Pr oposal ( Annex I I - B, C, D, and E)

Bi dder s ar e r equest ed t o submi t i n Envel ope A- Techni cal Pr oposal t he f ol l owi ng For ms, Annexes I I - B t o E.


ANNEX I

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Al l i nf or mat i on must be pr ovi ded as r equest ed and al l For ms must be compl et ed f or a Pr oposal t o const i t ut e a val i d of f er , whi ch i s a pr er equi s i t e f or subsequent eval uat i on.

3. 1. 1 Admi ni st r at i ve Requi r ement s

a) Cer t i f i cat i on t o be submi t t ed by a Bi dder i n an I LO Compet i t i ve

Bi ddi ng Pr ocedur e ( Annex I I - B) ( al so t o be compl et ed by any Bi ddi ng par t ner s and/ or associ at es) The I LO expect s al l par t i c i pant s i n i t s pr ocur ement pr ocess t o adher e t o t he ver y hi ghest st andar ds of mor al and et hi cal conduct and t r anspar ency, t o pr event any conf l i c t of i nt er est and not t o engage i n any f or m of coer ci ve, col l usi ve, cor r upt , or f r audul ent pr act i ces.

b) Bi dder ’ s I nf or mat i on For m ( Annex I I - C)

The Bi dder ’ s I nf or mat i on For m expl i c i t l y i ndi cat es t hat t he Bi dder accept s i n f ul l and wi t hout r est r i c t i on t he Ter ms and Condi t i ons appl i cabl e t o I LO Cont r act s f or Ser vi ces. Each Bi dder shal l at t ach t o t hi s Annex t he f ol l owi ng mandat or y document s:

1) Cer t i f i cat e( s) conf i r mi ng t hat obl i gat i ons r el at i ng

t o t he payment of soci al secur i t y cont r i but i ons and/ or t he payment of t axes i n accor dance wi t h t he l egal pr ovi s i ons of t he count r y i n whi ch t he Bi dder i s est abl i shed have been f ul f i l l ed;

2) The pr oof of decl ar at i on and payment of t axes, f ees

and soci al secur i t y cont r i but i ons by t he Bi dder shoul d i ndi cat e t he st at e of af f ai r s at t he end of t he pr evi ous f i scal year , bear i ng t he st at ement “ cer t i f i ed t r ue copy” , t he dat e and t he s i gnat ur e of a per son aut hor i zed t o r epr esent t he company;

3) A copy of t he l ast t hr ee f i nanci al st at ement s of t he

Bi dder , cer t i f i ed by i ndependent audi t or s. c) Recent Ref er ences ( Annex I I - D)

Each Bi dder must pr ovi de det ai l s of t hr ee cont r act s ent er ed i nt o dur i ng t he past f i ve year s whi ch ar e s i mi l ar i n nat ur e t o


ANNEX I

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t hat whi ch wi l l ar i se f r om t hi s RFP. The i nf or mat i on i n Annex I I - D must i nc l ude as a mi ni mum:

- Cl i ent name, l ocat i on and dat e of pr oj ect ;

- Descr i pt i on of goods pr ovi ded and wor ks or ser v i ces per f or med;

- Cont r act val ue; - Cont act det ai l s f or r ef er ences.

d) Techni cal Pr oposal ( Annex I I - E)

1) The Bi dder shal l use Annex I I - E t o descr i be how i t i nt ends

t o meet t he r equi r ement s descr i bed i n t he RFP document s and i n par t i cul ar t he Ter ms of Ref er ence pr ovi ded i n Annex I I I .

2) I n pr epar i ng i t s Pr oposal , t he Bi dder shal l r evi ew al l RFP

r equi r ement s, i nc l udi ng any document r ef er r ed t o i n t he RFP document s, and wi l l r ef l ect i t s under st andi ng of and appr oach t o meet i ng t hese r equi r ement s i n t he Pr oposal .

3) I n pr epar i ng t he Techni cal Pr oposal , t he Bi dder shal l

pr ovi de det ai l s of t he pr oposed pr oj ect met hodol ogy and i mpl ement at i on and management pl an as wel l as CVs of key per sonnel whi ch wi l l del i ver t he goods, ser v i ces or t he wor ks speci f i ed i n t hi s RFP.

4) The Bi dder may al so add any ot her document and i nf or mat i on

t o demonst r at e i t s t echni cal and pr of essi onal capaci t i es and compet enci es t o f ul f i l l t he r equi r ement s as speci f i ed i n t he Ter ms of Ref er ence.

3. 2 Envel ope B- Fi nanci al Of f er ( Annex I I - F)

Bi dder s ar e r equest ed t o submi t t hei r Fi nanci al Of f er i n a separ at e envel ope ( Envel ope B- Fi nanci al Of f er ) . The Fi nanci al Of f er shoul d be pr esent ed i n t he f or mat pr ovi ded i n Annex I I - F. The Bi dder must al so pr ovi de pr i ce br eakdown i nf or mat i on t o suppor t i t s Fi nanci al Of f er . Al l Fi nanci al Of f er s must be est abl i shed and submi t t ed net of any di r ect t axes or cust oms dut i es. As an i nt er nat i onal or gani sat i on, t he I LO i s exempt f r om al l t axes and dut i es.

The I LO i s not bound t o accept t he l owest pr i ced of f er f r om any Bi dder , nor gi ve any r eason f or r ej ect i ng a pr oposal .

4 EVALUATI ON OF PROPOSALS AND CONTRACT AWARD

4. 1 Pr el i mi nar y Eval uat i on Pr i or t o t he det ai l ed eval uat i on of each Pr oposal , t he I LO wi l l under t ake a pr el i mi nar y exami nat i on. Pr oposal s wi l l not be consi der ed f or f ur t her eval uat i on i n cases wher e:

a) They ar e i ncompl et e ( i . e. do not i nc l ude al l r equi r ed document s as speci f i ed i n Annex I , I nst r uct i ons t o Bi dder s, par agr aph 3: Cont ent of t he Pr oposal ) ;

b) The Or i gi nal Pr oposal i s not s i gned by t he dul y aut hor i zed i ndi v i dual of t he or gani zat i on/ company, as speci f i ed i n Annex


ANNEX I

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I , I nst r uct i ons t o Bi dder s, par agr aph 2. 2: Number of Copi es, For mat and Si gni ng of Pr oposal ;

c) Techni cal and f i nanci al document s have not been submi t t ed i n separ at e seal ed envel opes and/ or pr i c i ng i nf or mat i on i s i nc l uded i n t he Techni cal Pr oposal envel ope, as speci f i ed i n Annex I , I nst r uct i ons t o Bi dder s, par agr aph 2. 3: Submi ssi on and Recei pt of Pr oposal s;

d) The val i di t y per i od of t he Pr oposal i s not i n accor dance wi t h t he r equi r ement s of t he RFP as speci f i ed i n Annex I , I nst r uct i ons t o Bi dder s, par agr aph 2. 15: Pr oposal Val i di t y .

4. 2 Eval uat i on Pr ocess and Cr i t er i a Pr oposal s wi l l be r evi ewed and eval uat ed by an Eval uat i on Panel , t o det er mi ne compl i ance wi t h t he r equi r ement s speci f i ed i n t he RFP. A t wo- st age pr ocedur e wi l l be ut i l i zed i n eval uat i ng t he Pr oposal s, wi t h eval uat i on of each Techni cal Pr oposal bei ng compl et ed pr i or t o any Fi nanci al Of f er bei ng opened and compar ed. Fi nanci al Of f er s wi l l be opened onl y f or Bi dder submi ssi ons t hat meet or exceed t he mi ni mum t echni cal scor e of [ speci f y] ( 70 per cent ) of t he obt ai nabl e scor e dur i ng t he eval uat i on of Techni cal Pr oposal s. Wher e t he assessment of a Techni cal Pr oposal r esul t s i n t he mi ni mum speci f i ed scor e not bei ng achi eved, t he cor r espondi ng Fi nanci al Of f er wi l l not be el i gi bl e f or f ur t her consi der at i on. Each Techni cal Pr oposal i s eval uat ed on t he basi s of i t s r esponsi veness t o t he Ter ms of Ref er ence ( TOR) . Dur i ng t he second st age of t he eval uat i on, t he Fi nanci al Of f er s of al l Bi dder s whi ch have at t ai ned at l east t he mi ni mum scor e dur i ng t he t echni cal eval uat i on wi l l be compar ed.


ANNEX I

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The pr oposal s wi l l be eval uat ed accor di ng t o t he cr i t er i a descr i bed bel ow: ( a) Dept h and qual i t y of r esponse t o t he RFP; ( b) Techni cal compl i ance wi t h t he Ter ms of Ref er ence; ( c) The qual i f i cat i ons and exper i ence of pr oposed key per sonnel ; ( d) The pr oposed i mpl ement at i on and management pl an; ( e) The over al l cost .

The pr ocess of eval uat i ng t he pr oposal s wi l l be based on t he f ol l owi ng per cent age combi nat i on of Techni cal and Fi nanci al el ement s:

Per cent age Techni cal Pr oposal [ 70%

Fi nanci al Of f er [ 30] % Tot al 100%

4. 3 Awar d of t he Cont r act

The I LO wi l l awar d t he cont r act t o t he Pr oposal ( Techni cal and Fi nanci al ) whi ch r epr esent s best val ue f or money, i . e. achi evi ng t he hi ghest over al l scor e. The I LO r eser ves t he r i ght t o accept or r ej ect any Pr oposal i n whol e or i n par t , t o annul t he sol i c i t at i on pr ocess and r ej ect al l Pr oposal s at any t i me pr i or t o t he i ssue of t he pur chase or der , wi t hout t her eby i ncur r i ng any l i abi l i t y t o t he af f ect ed Bi dder ( s) or any obl i gat i on t o pr ovi de i nf or mat i on on t he gr ounds f or t he I LO’ s deci s i on( s) . The awar d of t he cont r act ar i s i ng f r om t hi s RFP wi l l be made at t he absol ut e di scr et i on of t he I LO. The I LO’ s deci s i on t o awar d t he cont r act t o a pr ef er r ed Bi dder i s f i nal and shal l not be quest i oned by any Bi dder . The Cont r act or t he benef i t of t he Cont r act shal l not be assi gned, sub-cont r act ed or ot her wi se t r ansf er r ed by t he successf ul Bi dder i n whol e or i n par t , wi t hout I LO’ s pr i or wr i t t en consent , t o be gi ven at i t s sol e di scr et i on.


ANNEX I I

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FORMS TO BE COMPLETED

AND TO BE SUBMI TTED BY THE BI DDER

- ANNEX I I - A: Acknowl edgement of Recei pt

- ANNEX I I - B: Cer t i f i cat i on t o be submi t t ed by a Bi dder i n an I LO Compet i t i ve Bi ddi ng Pr ocedur e

- ANNEX I I - C: Bi dder ‘ s I nf or mat i on For m

- ANNEX I I - D: Recent Ref er ences

- ANNEX I I - E: Techni cal Pr oposal

- ANNEX I I - F: Fi nanci al Of f er


ANNEX I I - A

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ACKNOWLEDGEMENT OF RECEI PT

To be r et ur ned t o:

[ I LO Of f i ce- Jer usal em [ Al ami Bui l di ng, Next t o Rosar y Si st er s' El ement ar y School ] [ Bei t Hani na] Jer usal em ]

Fax: [ +972- 2- 6276746] E- mai l : [ Jer usal em@i l o. or g] Ref er ence: RFP N° [ 2017/ 01 ] [ Devel opi ng, Suppl yi ng, I mpl ement i ng a Labour I nspect i on &

Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ]

WE ACKNOWLEDGE RECEI PT OF ALL TENDER DOCUMENTS FOR THE ABOVEMENTI ONED RFP

( Not e: I n event of mi ssi ng el ement s, cont act t he I LO Of f i ce ment i oned above)

WE I NTEND TO SUBMI T A PROPOSAL

WE WI LL NOT BI D FOR THE FOLLOWI NG REASONS: …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. . . .

Si gnat ur e: COMPANY STAMP

Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Posi t i on: . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tel / Fax: . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E- mai l : . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dat e: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


ANNEX I I - B

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CERTI FI CATI ON TO BE SUBMI TTED BY A BI DDER I N AN I LO COMPETI TI VE BI DDI NG PROCEDURE

RFP N° [ 2017/ 01] - [ Devel opi ng, Suppl yi ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ] Dat e: 14/ 06/ 2017 The I LO expect s al l par t i c i pant s i n i t s pr ocur ement pr ocess t o adher e t o t he ver y hi ghest st andar ds of mor al and et hi cal conduct and t r anspar ency, t o pr event any conf l i c t of i nt er est and not t o engage i n any f or m of coer ci ve, col l usi ve, cor r upt , or f r audul ent pr act i ces. Wi t h r espect t o i t s pr oposal submi t t ed i n r esponse t o t he I LO’ s I nvi t at i on t o Bi d/ Request f or Pr oposal ment i oned above, t he Bi dder her eby cer t i f i es t hat : 1. The pr i ces i n i t s pr oposal have been ar r i ved at i ndependent l y wi t hout

consul t at i on, communi cat i on or agr eement wi t h any ot her i nt er est ed compani es, compet i t or or pot ent i al compet i t or wi t h a v i ew t o r est r i c t i ng compet i t i on.

2. No at t empt has been made or wi l l be made by t he Bi dder t o i nf l uence any ot her Bi dder , or gani zat i on, par t ner shi p or cor por at i on t o ei t her submi t or not submi t a pr oposal .

3. The Bi dder wi l l not of f er , sol i c i t or accept , di r ect l y or i ndi r ect l y , any

gr at ui t y, gi f t , f avour , ent er t ai nment , pr omi ses of f ut ur e empl oyment or ot her benef i t s t o or f r om anyone i n t he I LO.

4. The Bi dder ( par ent company and/ or any subsi di ar i es) i s not i dent i f i ed on,

or associ at ed wi t h any i ndi v i dual , gr oups, under t aki ngs and ent i t i es i dent i f i ed on, t he l i s t est abl i shed pur suant t o UN Secur i t y Counci l Resol ut i on 1267 ( Consol i dat ed Li st ) . 1

5. The Bi dder ( par ent company and/ or any subsi di ar i es) wi l l not use t he f unds r ecei ved under any cont r act wi t h t he I LO t o pr ovi de suppor t t o i ndi v i dual s, gr oups, under t aki ngs or ent i t i es associ at ed wi t h t er r or i sm.

6. The Bi dder ( par ent company and/ or any subsi di ar i es) i s not t he subj ect of any f or m of sanct i on i mposed by an or gani zat i on or body wi t hi n t he Uni t ed Nat i ons Syst em, i ncl udi ng t he Wor l d Bank.

The I LO r eser ves t he r i ght t o cancel or t er mi nat e wi t h i mmedi at e ef f ect and wi t hout compensat i on any of f er of or cont r act ar i s i ng f r om t hi s bi ddi ng pr ocedur e i n t he event of any mi sr epr esent at i on i n r el at i on t o t he above cer t i f i cat i ons. Def i ni t i ons of t er ms used i n t hi s decl ar at i on: “ coer ci ve pr act i ce” i s i mpai r i ng or har mi ng, or t hr eat eni ng t o i mpai r or har m, di r ect l y or i ndi r ect l y , anot her or t he pr oper t y of anot her t o i nf l uence i mpr oper l y t he act i ons of anot her .

1 The Consol i dat ed Li st can be f ound at t he websi t e:

ht t p: / / www. un. or g/ sc/ commi t t ees/ 1267/ aq_sanct i ons_l i st . sht ml .

http://www.un.org/sc/committees/1267/aq_sanctions_list.shtml


ANNEX I I - B

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“ col l usi ve pr act i ce” i s any conduct or ar r angement bet ween t wo or mor e bi dder s or cont r act or s, desi gned t o achi eve an i mpr oper pur pose, i nc l udi ng t o i nf l uence i mpr oper l y t he act i ons of anot her or t o set pr i ces at an ar t i f i c i al l evel or i n a non- compet i t i ve manner ; “ conf l i c t of i nt er est ” i s a s i t uat i on t hat gi ves r i se t o an act ual , pot ent i al or per cei ved conf l i c t bet ween t he i nt er est s of one par t y and anot her ; “ cor r upt pr act i ce” i s t he of f er i ng, gi v i ng, r ecei v i ng or sol i c i t i ng, di r ect l y or i ndi r ect l y , of any advant age, i n or der t o i nf l uence i mpr oper l y t he act i ons of anot her ; “ f r audul ent pr act i ce” i s any act or omi ssi on, i nc l udi ng a mi sr epr esent at i on, t hat knowi ngl y or r eckl essl y mi s l eads, or at t empt s t o mi s l ead, anot her t o obt ai n a f i nanci al or ot her benef i t or t o avoi d an obl i gat i on; The under si gned cer t i f i es/ y t o be dul y aut hor i zed t o s i gn t hi s Cer t i f i cat i on on behal f of t he Bi dder .

Name and Posi t i on Si gnat ur e Dat e


ANNEX I I - C

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BI DDER’ S I NFORMATI ON FORM I , t he under si gned, by submi t t i ng t hi s Pr oposal , her eby conf i r m t hat t hese i nst r uct i ons ar e accept ed i n f ul l and wi t hout r est r i c t i on, i nc l udi ng t he pr oposed I LO Cont r act bei ng used f or t hi s bi ddi ng pr ocedur e and r esul t i ng cont r act .

1. SUBJECT Request f or Pr oposal :

[ 2017/ 01]

Requi r ement s: [ Devel opi ng, Suppl y i ng, I mpl ement i ng a Labour I nspect i on & Pr ot ect i on Syst em f or Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on at Mi ni st r y of Labour ]

2. BI D SUBMI TTED BY A SI NGLE ECONOMI C OPERATOR Bi dder : [ I nser t Ful l Name of t he ent i t y submi t t i ng a bi d]

3. BI DDER I NFORMATI ON1 Cor por at e Name: Legal St at us: Aut hor i sed Capi t al : Headquar t er s Addr ess: Pl ace of Busi ness Addr ess: Tel ephone: Fax: Tr ade Regi st er ed N° : VAT N° : UNGM Regi st r at i on N° : 2 Dat e est abl i shed: Per manent Wor kf or ce: Number of Secondar y Of f i ces: Names of Mai n Manager i al St af f :

1) 2) 3)

Names and Job Posi t i ons of Per son Aut hor i zed t o r epr esent t he Company:

1) 2) 3)

Cer t i f i cat i on ( i f any) : Accr edi t at i on ( i f any) : [ Type and Val i di t y ]

Tur nover , Net I ncome f or t he past Thr ee Fi nanci al Year s: [ Cur r ency] Year 1 [ i . e.

2014] Year 2 [ i . e. 2015]

Year 1 [ i . e. 2016]

Aver age

Tur nover Net I ncome ( +/ - )

Comment s

1 Thi s i nf or mat i on shal l be pr ovi ded by each member of t he consor t i um and any

subcont r act or ( s) . 2 Bi dder s not yet r egi st er ed wi t h UNGM ar e encour aged t o do so as soon as possi bl e.

Mor e i nf or mat i on on t he r egi st r at i on pr ocess ar e avai l abl e at ht t ps: / / www. ungm. or g/ Vendor / Regi st r at i on

https://www.ungm.org/Vendor/Registration


ANNEX I I - C

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4. SUMMARY OF WORK DI STRI BUTI ON Name Scope of

Wor k/ Tasks/ Sub-Tasks

% of t he Pr oposal Pr i ce

[ Bi dder ] [ i f appl i cabl e] [ Sub- cont r act or ] [ Sub- cont r act or ] [ Sub- cont r act or ]

5. MANDATORY DOCUMENTS

As r equest ed i n Annex I , I nst r uct i ons t o Bi dder s, par agr aph 3. 1. 1 b) : Bi dder ’ s I nf or mat i on For m, t he f ol l owi ng document s ar e at t ached t o t hi s f or m:

a) Cer t i f i cat e( s) conf or mi ng t hat obl i gat i ons r el at i ng t o t he payment of soci al secur i t y cont r i but i ons and/ or t he payment of t axes i n accor dance wi t h t he l egal pr ovi s i ons of t he count r y i n whi ch t he Bi dder i s est abl i shed have been f ul f i l l ed;

b) The pr oof of decl ar at i on and payment of t axes, f ees and soci al secur i t y cont r i but i ons by t he Bi dder shoul d i ndi cat e t he st at e of af f ai r s at t he end of t he pr evi ous f i scal year , bear i ng t he st at ement “ cer t i f i ed t r ue copy” , t he dat e and t he s i gnat ur e of a per son aut hor i zed t o r epr esent t he company;

c) A copy of t he l ast t hr ee f i nanci al st at ement s by t he Bi dder , cer t i f i ed by i ndependent audi t or s.

COMPANY STAMP

Si gnat ur e: ………………………………… Name: ……………………………………. . Posi t i on: …………………………………. . Tel / Fax: …………………………………. . E- mai l : …………………………………. . Dat e: ……………………………………


ANNEX I I - D

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RECENT REFERENCES RELEVANT EXPERI ENCE WI THI N THE PAST FI VE YEARS

Each Bi dder wi l l pr ovi de, i n t he sampl e t abl e bel ow, t he r ef er ence i nf or mat i on of at l east t hr ee ( 3) pr oj ect s car r i ed out by i t whi ch ar e of a s i mi l ar nat ur e t o t hat whi ch wi l l ar i se f r om t hi s RFP. The i nf or mat i on must i nc l ude as a mi ni mum:

● Cl i ent name, l ocat i on, and dat e of execut i on;

● Descr i pt i on of pr oj ect and speci f i cal l y t he wor k done by t he Bi dder i n t he pr oj ect ; ● The Cont r act val ue; ● Cont act det ai l s f or checki ng r ef er ences.

Cl i ent Name, Locat i on, and Dat e of Execut i on

Descr i pt i on of t he Pr oj ect and t he Wor k per f or med

Cont r act Val ue ( Cur r ency)

Cont act Det ai l s f or Ref er ence Check

1 2 3

Bi dder s ar e r emi nded t hat t he r ef er ences pr ovi ded may be checked and t he out come of t hei r f eedback t aken i n consi der at i on dur i ng t he t echni cal eval uat i on. Bi dder s must ensur e t hat t he pr ovi ded cont act det ai l s of t he pr oposed r ef er ees ar e compl et e, det ai l ed and updat ed.


ANNEX I I - E

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TECHNI CAL PROPOSAL

TO BE RETURNED ON BI DDER’ S LETTERHEAD

i . The Bi dder shal l use Annex I I - E t o descr i be how i t i nt ends t o meet t he

r equi r ement s descr i bed i n t he RFP document s and i n par t i cul ar t he Ter ms of Ref er ence pr ovi ded i n Annex I I I .

i i . I n pr epar i ng i t s Pr oposal t he Bi dder shal l r evi ew al l RFP r equi r ement s,

i nc l udi ng any document r ef er r ed t o i n t he RFP, and wi l l r ef l ect i t s under st andi ng of and appr oach t o meet i ng t hese r equi r ement s i n t he Pr oposal .

i i i . I n pr epar i ng t he Techni cal Pr oposal , t he Bi dder shal l pr ovi de det ai l s

of t he pr oposed pr oj ect met hodol ogy and i mpl ement at i on and management pl an as wel l as t he CVs of key per sonnel whi ch wi l l cont r i but e t o t he pr oj ect .

i v . The Bi dder may al so i ncl ude i n t hi s Annex ot her document s and i nf or mat i on

t o demonst r at e i t s t echni cal and pr of essi onal capaci t i es and compet enci es t o f ul f i l l t he r equi r ement s of t he Ter ms of Ref er ence.


ANNEX I I - F

of 58

FI NANCI AL OFFER

TO BE RETURNED ON BI DDER’ S LETTERHEAD Havi ng exami ned t hi s Request f or Pr oposal i nc l udi ng i t s Annexes, and havi ng exami ned al l condi t i ons and f act or s whi ch mi ght i n any way af f ect t he cost or t i me of per f or mance t her eof , we, t he under si gned, of f er t o execut e and compl et e t he Wor ks or t he Ser vi ces, i n accor dance wi t h t he Ter ms and Condi t i ons appl i cabl e t o I LO Cont r act s f or Ser vi ces f or t he f ol l owi ng Tot al Cont r act Pr i ce, net of any di r ect t axes or cust oms dut i es and ot her i mpor t t axes:

Task Descr i pt i on Lump Sum i n [ Cur r ency] ( Excl udi ng VAT)

1 2 3

TOTAL At t ached t o t hi s Annex i s t he pr oposed cost br eakdown f or each of t he above t asks. Addi t i onal Ser vi ces Compensat i on f or any addi t i onal ser v i ces t o t hi s RFP shal l be cal cul at ed on t he basi s of t he r at es bel ow:

Posi t i on Rat e per day i n [ Cur r ency] Based at

Cont r act or ’ s Of f i ce Based at I LO Vi si t i ng I LO ( <6

consecut i ve days) [ I nser t Ti t l e] [ I nser t Ti t l e] [ I nser t Ti t l e] Comment s

COMPANY STAMP Si gnat ur e: ………………………………… Name: ……………………………………. . Posi t i on: …………………………………. . Tel / Fax: …………………………………. . E- mai l : …………………………………. . Dat e: ………………………………………


ANNEX I I I

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TERMS OF REFERENCE

1. I nt r oduct i on

Li ve Saf e, Wor k Smar t .

Thr ough t he mi ni st r y ' s key ar eas of occupat i onal heal t h and saf et y, empl oyment r i ght s and r esponsi bi l i t i es, and l abor r el at i ons, t he mi ni st r y ' s mandat e i s t o set , communi cat e and enf or ce wor kpl ace st andar ds whi l e encour agi ng gr eat er wor kpl ace sel f - r el i ance. The Mi ni st r y al so devel ops, coor di nat es and i mpl ement s st r at egi es t o pr event wor kpl ace i nj ur i es and i l l nesses and can set st andar ds f or heal t h and saf et y t r ai ni ng. The Mi ni st r y of Labor t o devel op new t ool s dur i ng t he i nspect i on of t he f aci l i t i es by t he i nspect or s, t he pr ocess by bui l di ng a sys t em t o f aci l i t at e t he t asks of st af f dur i ng f i el d v i s i t s .

Under t he super vi s i on of t he Labour I nspect i on and OSH Speci al i s t at t he I LO Regi onal Of f i ce f or Ar ab St at es i n Bei r ut , t he ser v i ce pr ovi der i s r equi r ed t o devel op an el ect r oni c pr ogr am f or t he aut omat i on of al l l abour i nspect i on act i v i t i es, at headquar t er s and f i el d of f i ces, of t he Gener al Admi ni st r at i on of I nspect i on and Labour Pr ot ect i on of t he Mi ni st r y of Labour ( MOL) , of t he Pal est i ni an Nat i onal Aut hor i t y , i nc l udi ng devel opi ng an ef f ect i ve and user -f r i endl y desi gn of t he pr ogr am and r el evant webpages.

Ai mi ng t o enhance, devel op, and accompl i sh sol ut i ons wi t h hi gh speci f i cat i ons, and t o st ay t he pi oneer s i n keepi ng pace wi t h t he huge t echnol ogy pr ogr ess, The Mi ni st r y of Labor MOL i s i nv i t i ng management i nf or mat i on syst ems and I T compani es i n Pal est i ne t o pr ovi de a pr oposal f or cr eat i ng and i mpl ement i ng a conveni ent and easy- t o- use onl i ne syst em f or managi ng and aut omat i ng i t s cur r ent t r ansact i ons , appl i cat i ons and ser v i ces, r el at i ng t o l abour i nspect i on and OSH.

Gener al Obj ect i ves:

The mai n obj ect i ve i s t o bui l d a dat abase f or syst em t hat wi l l be used i n t he Mi ni st r y of Labor and i n al l di r ect or at es i n Pal est i ne and can be accessed or used by t he st akehol der s ( mi ni st r y of heal t h, I nsur ance compani es, empl oyer s, wor ker s…et c) t o t he ext ent al l owed by t he Mi ni st r y of Labour .

The pur pose of t hi s syst em i s t o ser ve al l user s f r om al l t he MOL br anches i n Pal est i ne and t o f aci l i t at e t he pr ocess of submi t t i ng appl i cat i ons and f or ms t o t he Di r ect or at e Gener al of t he Mi ni st r y. The syst em wi l l be used by t he st af f of t he Di r ect or at e Gener al of t he Mi ni st r y as wel l as t he appl i cant s of t he var i ous sect i ons f or di f f er ent pur poses and di f f er ent ser v i ces.

The syst em shoul d be bui l d s i mpl e, easy and user f r i endl y wi t h cent r al i zed dat abase. I n addi t i on t o pr ovi di ng s i mpl e wor kf l ow and hi gh l evel s of pr ot ect i on i n t he pr esence of di f f er ent secur i t y al er t s and user s pr i v i l eges.

Scope of wor k

The consul t ancy i s f or devel opi ng, desi gni ng, t est i ng, i mpl ement i ng, i nst al l at i on/ Publ i shi ng and i nt egr at i on of t he new sof t war e and pr ovi di ng t r ai ni ng and t echni cal suppor t as r equi r ed. The scope of wor k wi t hi n t he


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pr evi ew of t hi s pr oj ect TOR woul d i ncl ude t he f ol l owi ng i mpor t ant act i v i t i es and t asks:

2. Funct i onal Requi r ement s

The syst em f eat ur es

The maj or f eat ur es of t he r equi r ed syst em shoul d be i ncl uded i n t he f ol l owi ng modul es:

1. Checkl i s t s Modul e wi t h al l r equi r ed f eat ur es.

Thi s modul e wi l l i nc l ude t he f ol l owi ng f eat ur es:

1. Aut omat i ng al l pr ocedur es and f unct i onal i t i es cur r ent l y used i n Mi ni st r y of Labor - Gener al Admi ni st r at i on f or I nspect i on ( MoL- GAI ) , i nc l udi ng al l checkl i s t s and t empl at es.

2. Aut omat i ng t he r ul es f or MoL- GAI depar t ment s based on t he t hei r aut hor i t i es and t he aut hor i t i es of i t s user s.

3. Anal ysi ng, desi gni ng al l appl i cat i ons cur r ent l y used i n MoL- GAI and accor di ng t he MoL- GAI c l assi f i cat i ons.

4. Desi gni ng al l t he appl i cat i ons and per mi t s used by t he i nst i t ut i ons t hat ar e di r ect ed by MoL- GAI .

5. Bui l di ng l ookups f or ms t o f aci l i t at e t he dat a ent r y pr ocess

6. Desi gni ng t he ent r y f or ms f or t he owner s of t he i ni t i at i ons and t hei r r el at ed dat a

7. Desi gni ng dat abase of al l ent er pr i ses under t he pur vi ew of t he Mi ni st r y of Labour i n Pal est i ne t o f aci l i t at e t he col l ect i on and management of i nf or mat i on and dat a r el at i ng t o OSH and ot her l abour i ssues mor e easi l y .

8. Desi gni ng a dat abase f or t he empl oyer s’ and management s’ access t o pr ovi de and r et r i eve i nf or mat i on i n a conveni ent manner .

9. Desi gni ng qui r es f or ms t o r et r i eve i nst r uct i ons dat a and t o access t he dat a easi l y and f ast er

10. Gener at i ng al l r equi r ed r epor t s based on t he appl i cat i ons and i nf or mat i on and dat a wi t hi n t he syst em per t i nent t o t he need of t he GAI and i t s br anches i n t he di st r i c t s.

11. Faci l i t at i ng ext r act i on of al l r equi r ed i ndi cat or s and st at i s t i cs and cor r el at i ons bet ween any t wo or mor e var i abl es i n t he syst em.

MoL- LI PS Appl i cat i ons For ms

Ther e ar e appl i cat i ons f or ms shoul d be i ncl uded i n t he syst em and wi l l be used f or di f f er ent pur poses, i nc l udi ng t o moni t or and eval uat e wor ki ng


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condi t i ons and OSHi n t he ent er pr i ses and/ or wor ker s, t he f ol l owi ng i s sampl e f or t he appl i cat i on f or m:

Gener al i nspect i on Appl i cat i on For ms:

A speci al f or m f or di f f er ent t ypes of f aci l i t i es/ wor kpl aces, t he appl i cat i on i ncl ude t he f ol l owi ng ( sampl e) dat a:

1. I nf or mat i on about t he wor kpl ace l ocat i on.

2. The owner of t he wor kpl ace dat a such as name, I D number and addr ess.

3. Type of act i v i t y .

4. Wor kpl ace cat egor y.

5. The condi t i ons t o be pr ovi ded at t hi s pr oper t y and saf et y.

6. I nf or mat i on about t he wor kpl ace.

7. I nf or mat i on about t he empl oyees.

8. I nf or mat i on about empl oyer s.

9. I nf or mat i on about wor ki ng and empl oyment condi t i ons.

10. I nf or mat i on about wor k- r el at ed acci dent s, i nj ur i es, di seases

11. I nf or mat i on about occupat i onal saf et y and heal t h

12. Ot her i nf or mat i on.

13. Si gnat ur es of MoL of f i c i al and speci al dat es.

14. Ot her suppl ement s and f or ms.

Checkl i s t s pr epar at i ons:

Each Checkl i s t wi l l have i t s own set of quest i ons, whi ch can be added t o t he Checkl i s t i n sever al ways, t he manager must desi gn any t ype of Checkl i s t s f or mi ni st r y needs.

Pr epar e Checkl i s t cycl e

Abi l i t y t o def i ne new Checkl i s t s i n t he f ol l owi ng ways:

1. A new Checkl i s t f r om scr at ch.

2. A new Checkl i s t f r om an exi st i ng t empl at e.

3. A modi f i ed Checkl i s t f r om a pr evi ous Checkl i s t .

Abi l i t y t o c l ose i t .

Conf i gur abl e Cycl e per i od

Aut omat i cal l y / Manual l y expi r es f or a speci f i c per i od

Abi l i t y t o def i ne r ecur r i ng Checkl i s t s


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Checkl i s t Syst em Suppor t s di f f er ent t ypes of Checkl i s t s, Checkl i s t s

The syst em envi r onment must be compat i bl e wi t h al l Suppor t ed br owser s ver s i ons

The Desi gn t ool component

The f ol l owi ng f unct i onal i t i es must be i ncl uded i n t hi s component :

1. The desi gn t ool suppor t s t he use of Checkl i s t t empl at es t o enabl e desi gner s t o st ar t f r om pr edef i ned Checkl i s t t empl at es wi t h sel ect abl e quest i on pat t er ns such as mul t i pl e choi ce, composi t e, f r ee t ext .

2. Abi l i t y t o desi gn a Checkl i s t wi t h di f f er ent sect i ons, wher e each sect i on compr i ses a set of r el at ed quest i ons

3. Abi l i t y t o add/ del et e/ updat e of quest i ons) t o t he Checkl i s t or t o speci f i c sect i on t her ei n.

4. The Abi l i t y t o cr eat e composi t e quest i ons t hat shar e t he same answer opt i ons/ cat egor i es.

5. The Abi l i t y t o cr eat e one choi ce ( best answer ) and mul t i pl e choi ces answer cat egor i es, each havi ng a number of opt i ons, f or a quest i on or a number of r el at ed quest i ons.

6. The Abi l i t y t o cr eat e condi t i onal quest i ons wher eby sel ect i ng cer t ai n answer wi l l l ead t o a speci f i c next quest i on i n t he f l ow of t he Checkl i s t ( sk i ppi ng t he quest i ons i n bet ween) .

7. Suppor t s quest i ons wi t h f r ee t ext answer s.

8. Enabl es speci f y i ng t he s i ze of t he t ext box dependi ng on t he pr edef i ned number of char act er s f or such answer s and i f t he answer i s t o be a number ed l i s t .

9. The Abi l i t y t o pr ev i ew t he desi gned Checkl i s t i n a web page bef or e publ i shi ng.

10. Enabl es user t o pr i nt a Checkl i s t i n pr i nt - f r i endl y ( PDF) f or mat t hat coul d be saved or pr i nt ed on a l ocal user devi ce.

11. I t al so suppor t s expor t i ng and savi ng Checkl i s t s as a PDF or XML document .

12. quest i ons pat t er ns such as:

A. Si mpl e mul t i pl e choi ce ( choose one or mor e opt i ons f r om 1. . n)

a. Number t he choi ces / choi ce number f or mat e. g ( A, B, C) ( I , I I , I I I )

b. Mul t i pl e answer s/ One Answer

c. Def aul t number of choi ces wi t h t he possi bi l i t y t o add mor e choi ces

d. Hi nt s f or Quest i ons.

e. I n case of one answer choose ei t her r adi o but t on or dr opdown


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f . Mandat or y or opt i onal quest i ons

B. Composi t e quest i ons ( one quest i on spl i t i nt o mul t i pl e sub- quest i ons)

C. Dat a ent r y ( ent er f r ee t ext or i t ems i n a number ed l i s t )

D. Composi t e answer s ( one quest i on wi t h mor e t han one answer s cat egor y)

E. Condi t i onal quest i ons ( quest i ons t hat j ump t he or der of quest i ons based on answer sel ect ed)

F. Tr ue/ Fal se Quest i ons

Empl oyer s/ Wor kpl ace:

Empl oyer s coul d be sel ect ed f r om pr epar ed cont act l i s t s t hat coul d be i mpor t ed f r om i nt er nal or ext er nal sour ces ( e. g. Labour i nspect i on and OSH dat abase, Mi ni st r y of Labor , mi ni st r y of nat i onal economi c, i ndust r i al and commer ci al uni ons…et c. ) .

Empl oyer s l i s t s shoul d be c l assi f i ed accor di ng t o sect or , busi ness l ocat i on, number of wor ker s, et c. t o enabl e t ar get i ng speci f i c sect or s of t he l abor mar ket .

Empl oyer s may be sel ect ed by name, sect or , geogr aphy or s i ze.

Ent er pr i ses can al so be sel ect ed accor di ng t o ot her i ndi cat or s and par amet er s i dent i f i ed by t he GAI LP, such as number s of acci dent s, i nj ur i es and compl ai nt s and speci f i ed dat e of pr evi ous i nspect i on.

Fi l l Checkl i s t s

For checkl i s t s t hat span mul t i pl e pages, each page wi l l have a “ next ” and “ pr evi ous” but t ons except on t he f i r s t ( whi ch wi l l have onl y “ next ” ) and l ast ( whi ch wi l l have “ submi t ” , “ cancel ” , “ Pr evi ous” ) pages. Not e “ next ”


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wi l l enabl e user t o move t o t he f ol l owi ng page or save a par t i al Checkl i s t up t o t hat page and “ pr evi ous” wi l l di spl ay pr evi ousl y f i l l ed pages.

Enabl e user t o pr i nt a Checkl i s t i n pr i nt - f r i endl y ( PDF) f or mat .

Aut omat i cal l y f i l l ed f i el ds

Some Checkl i s t header f i el ds wi l l be f i l l ed aut omat i cal l y e. g. name.

I nput Val i dat i on

1. Onl y t he f i nal page of a Checkl i s t wi l l have t he f unct i on t o submi t t he Checkl i s t .

2. I nput val i dat i on, i f t ur ned on, wi l l be pr ocessed on a page basi s ( i . e. upon movi ng t o next page) and wi l l i nc l ude f i el d l evel val i dat i on as wel l as compl et eness val i dat i on ( t hat al l quest i ons/ f i el ds ar e answer ed/ f i l l ed) .

Repor t i ng Modul e

1. Two t ypes of r epor t s wi l l be gener at ed

o st andar d ( aut omat i c)

o ad hoc ( desi gned/ r equest ed) r epor t s

2. Pr esent at i on of Checkl i s t r esul t s wi l l be i n

o t abul ar f or mat s

o pi e char t s

o bar gr aphs

3. Eenabl e t he gener at i on of a quest i on r epor t f r om each quest i on/ sub-quest i on i n any one Checkl i s t .

4. Repor t s can be expor t abl e i n di f f er ent f or mat s; PDF and Excel & wor d document s,

5. Abi l i t y t o gener at e a f ul l Checkl i s t r epor t t hat combi nes i ndi v i dual quest i on r epor t s as sect i ons i n t hat r epor t .

6. Al l ow t he admi ni st r at or t o sel ect whi ch r epor t s t o gener at e aut omat i cal l y f r om a Checkl i s t by sel ect i ng speci f i c quest i ons t o r epor t on

7. Avai l abi l i t y of Dashboar d, Char t s i n di f f er ent shapes t o moni t or t he st at us of Checkl i s t s.

8. Abi l i t y t o gener at e r epor t s on al l quest i ons or on sel ect ed quest i ons & Cor r el at i ons bet ween t wo or mor e quest i ons/ var i abl es al so need t o gener at ed.

3. Devel opment Envi r onment

Desi gn Tool s:

HTML, HTML5, . Net , AJAX, JQUERY, Rest f ul , API , Jason, Boot st r ap.


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User I nt er f aces

The syst em pr ovi des t he f ol l owi ng i nt er f aces:

o Two Web I nt er f aces:

o Fr ont End I nt er f ace and anot her ( ARABI C & ENGLI SH)

o Admi n Ar ea GUI ( Gr aphi c User I nt er f ace) f or Back End ( ARABI C & ENGLI SH)

o Por t abl e Tabl et s.

o Ar abi c/ Engl i sh i nt er f ace.

Web I nt er f ace

I ncl udes al l f unct i onal r equi r ement s and ser v i ces suppor t f or f i l es, document s, i mages upl oad.

Mi cr osof t . NET l i br ar i es

Web Appl i cat i on

The syst em desi gned and devel oped based on Mi cr osof t . NET t echnol ogi es. ( Wi ndows Host i ng Ser ver ) .

I n or der t o ensur e i nt egr at i on bet ween al l modul es we shal l ensur e t hat al l syst ems can coexi st even i f some of t he sof t war e’ s wi l l f or ce devel oper t o use ot her pr ogr ammi ng l anguage.

Deskt op Appl i cat i on

No Deskt op appl i cat i ons wi l l be used; t he syst em f ul l y suppor t s Web appl i cat i ons.

Mobi l e Appl i cat i on and Tabl et

The syst em must i nc l ude mobi l e appl i cat i on. The appl i cat i on can be i nst al l ed on t he t abl et , mobi l e t o f i l l t he Checkl i s t s. The appl i cat i on must suppor t Andr oi d, I OS and Wi ndows mobi l e.

Onl i ne/ Of f l i ne

Suppor t onl i ne/ of f l i ne sol ut i on, t he MOL empl oyees can be of f l i ne at some poi nt s, f ur t her mor e t he mobi l e appl i cat i on must suppor t t he onl i ne/ of f l i ne f eat ur es.

Web ser vi ce/ API ser v i ce

The syst em suppor t s Web ser vi ces and API ser v i ce.

Br owser s

The syst em wi l l be desi gned t o wor k wi t h most common br owser s such as:

I nt er net Expl or er and l at er , Lat est Fi r ef ox, Lat est Chr ome, Lat est Saf ar i and Edge

Pr ogr ammi ng Languages


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Web Appl i cat i on doesn’ t use any Cont ent management syst em

ASP. NET MVC Cor e 1. 0 C# or ear l i er ver s i on f or web appl i cat i on.

Appl i cat i on Ser ver

Mi cr osof t I I S Ser ver , asp. net wi t h f r amewor k 4. 0/ 4. 5 or ear l i er .

Devel opment Tool s

Mi cr osof t Vi sual St udi o2015; can be upgr aded t o ear l i er MS Vi sual St udi o.

Dat abase

The syst em suppor t s t hr ee t ypes of dat abase:

• MS SQL Ser ver 2012 R2 Dat abase or ear l i er .

4. Non- Funct i onal Requi r ement s

The pr oposal must i nc l ude Det ai l ed Non- Funct i onal Requi r ement s of t he MOL.

Non- f unct i onal r equi r ement i s a r equi r ement t hat speci f i es cr i t er i a t hat can be used t o j udge t he Por t al syst em, r at her t han speci f i c behavi or s. The pl an f or i mpl ement i ng f unct i onal r equi r ement s i s det ai l ed i n t he syst em desi gn.

Ar chi t ect ur e Requi r ement s

o Component based Desi gn t he LI PS shoul d be desi gned as a col l ect i on of i ndependent component s t o enhance syst em f l exi bi l i t y and scal abi l i t y as wel l as mai nt ai nabi l i t y .

o The cor e f unct i ons of LI PS shoul d be devel oped on SQL ser ver dat abase and usi ng ASP. NET MVC Cor e 1. 0 or ear l i er t echnol ogi es t o be consi st ent wi t h


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used dat abases and t echnol ogi es i n MoL I nt er f aces wi t h ex t er nal syst ems shoul d be i mpl ement ed usi ng API , WSDL and XML t echnol ogi es.

o The LI PS Component s ar e r eusabl e. Thi s means t hat LI PS al l ows ot her aut hor i zed Busi ness Syst ems t o r euse component s wher ever possi bl e.

o Component s ar e mai nt ai nabl e. Thi s means t hat LI PS ar e desi gned and document ed t o f aci l i t at e ease of mai nt enance.

o Ser vi ce Component s ar e shar ed acr oss t he Syst em. Thi s means t hat Component r euse i s f ost er ed and pr omot ed acr oss t he syst em by common ser vi ce component s.

The pl anned l i s t of ser v i ce component s i ncl udes:

Access secur i t y

Fi el d val i dat i on, def aul t ent r y

Busi ness r ul e val i dat i on

Tabl e management

Document management

Wor k- Fl ow

Di ar y

Communi cat i ons i nt er f aces

o The Syst em shoul d be bui l t us i ng a l ayer ed Ar chi t ect ur e ( n- t i er ar chi t ect ur e)

o Wi t hi n t he cont ext of t hi s ar chi t ect ur e, t he br owser f unct i ons as a gener al i zed user i nt er f ace devi ce. Al l user i nt er act i ons wi t h t he syst em wi l l be conduct ed t hr ough t he br owser .

o The LI PS must suppor t mul t i br owser wor ki ng envi r onment f r om t he end user s i de, such as I E ( i ncl udi ng l at es t ver s i on) , Mozi l l a and Fi r ef ox or equi val ent .

Pr ot ot ypi ng

The devel opment t eam shoul d pr esent MOL wi t h wor ki ng pr ot ot ypes ( Por t al ) of l i mi t ed f unct i onal i t y at var i ous st ages of t he pr oduct i on pr ocess. Thi s wi l l enabl e MOL t eam ( i . e. Gener al Manager and Medi a and Pr omot i on Depar t ment ,


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I CT Depar t ment and Por t al Admi n) t o be f ul l y awar e of al l pr ogr ess and pr ovi de usef ul f eedback.

Sear ch

The por t al syst em shoul d pr ovi de i nt er f aces f or bot h “ s i mpl e” and “ advanced” sear ches

o “ Si mpl e” shoul d be a sear ch on any one of f i el ds Name, Dat e, I D, Subj ect Text , et c. . i n def i ned scr eens as shown i n t he wi r ef r ame

o “ Advanced” shoul d pr ovi de an easy way t o const r uct compl ex sear ches on mul t i pl e f i el ds wi t h di f f er ent l ogi c ( e. g. AND, OR, NOT)

o Gl obal sear ch: por t al v i s i t or wi l l be abl e t o sear ch al l ar eas: Resul t wi l l be cat egor i es i n each ar ea i f f ound

Li st i ng / Qui ck Sear ch / Fi l t er i ng dat a i n l i s t page

The syst em shoul d pr ovi de sever al “ f i l t er ” opt i ons l i ke:

o Newest added news – r et ur ns a l i s t i ng of t he 10- 50 ( conf i gur abl e) most r ecent l y added cont r ol r epor t s – and abi l i t y t o l i s t newest i t ems per mont h/ quar t er / year / subj ect .

Dat a Change or Act i on Not i f i cat i on

Ther e shal l be a not i f i cat i on syst em t o not i f y user s ( Gr oups) of dat a edi t s and changes, i n addi t i on t o. The met hods shal l i nc l ude emai l not i f i cat i on, i nf or mat i on as news bul l et i n, RSS and updat e pages. The user has t he choi ce


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t o sel ect t he pr ocess s/ he want s t o be- not i f i ed about , and t o set t he not i f i cat i on ser v i ce on and of f .

Dat a I nt egr i t y

I t shoul d pr ovi de saf eguar ds t o pr event damage t o dat a f r om oper at or er r or s, s i mul t aneous updat es, modul e unavai l abi l i t y or syst em f ai l ur es.

The por t al shoul d f aci l i t at e i nt egr at i on wi t h f ol l owi ng I nt er nal and Ext er nal syst ems:

o I nt er nal comput er i zed syst ems

The f ol l owi ng r el at ed syst ems ar e cur r ent l y aut omat ed or ar e under -devel opment :

# Por t al / Syst em Name Aut omat i on st aus Dat abase Technol ogy Owner

1. Labor Mar ket I nf or mat i on Syst em( LMI S) 100%

I n use SQL Ser ver . NET ASP. net C# ADO Ent i t y Fr amewor k 3. 5 and LI NQ Li cense

MOL

2. MOL HR Por t al 100%

I n use SQL Ser ver . NET ASP. net C# ADO Ent i t y Fr amewor k 4. 0 Li cense

MOL

o Cur r ent I nt er f aces wi t h ext er nal comput er i zed syst ems

Cur r ent l y MOL i s capabl e t o connect / connect ed wi t h t he f ol l owi ng ext er nal par t i es/ St ockhol der s.

# Ser vi ce name Ser vi ce pr ovi der Technol ogy

1. Ci v i l r ecor ds,

NGOs Mi ni st r y of I nt er i or Web ser v i ce, WSDL, API

2. Fact or i es and compani es Mi ni st r y of Nat i onal Economy Web ser v i ce, WSDL, API

3. Pat i ent s ( wor k- r el at ed acci dent , i nj ur i es and Di seases) Mi ni st r y of Heal t h Web ser vi ce, WSDL, API

4. Empl oyee and Empl oyer s I nsur ance I nsur ance compani es ( Pr i vat e Sect or ) Pl anned

5. Cr af t s and i ndust r i es and empl oyer s I ndust r i al and Commer ci al uni ons( Pr i vat e Sect or ) Pl anned

6. Const r uct i on pr oj ect s Mi ni st r y of l ocal gover nment Pl anned

Document / Repor t s Wor k Fl ow


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The wor kf l ow shoul d be an i nt egr al par t of t he sol ut i on. The sol ut i on shoul d have t he abi l i t y t o suppor t aut omat ed s i mpl e c l ear wor kf l ow desi gned t o addr ess needs of wor k or ot her syst ems devel oped.

SEO ( Sear ch Engi ne Opt i mi zat i on) Opt i mi zed

• Havi ng a hi gh sear ch engi ne r anki ng f or t he keywor ds r el at ed t o pr oduct s/ ser v i ces/ i nf or mat i on can mean t he di f f er ence i f your websi t e/ shoppi ng car t t akes hi gh number of r el evant v i s i t or s & sal es or not .

• Opt i mi zed sear ch al l ows pages t o be i ndexed by al l maj or sear ch engi nes.

Syst em Fl exi bi l i t y

• The syst em must i nc l ude some t ype of ‘ Repor t Gener at or ’ and Quer y Bui l der so t hat t r ai ned user s or syst em admi ni st r at or can gener at e ad- hoc r epor t s as wel l as a st andar d l i s t of r epor t s t hat ar e gener at ed usi ng a st andar d r epor t wr i t er such Cr yst al Repor t s or equi val ent .

• The LI PS must i nc l ude a f aci l i t y t o expor t r epor t s i nt o Mi cr osof t Of f i ce ( Wor d, Excel , et c. . . ) , HTML, XML and PDF.

• Must pr ovi de a f aci l i t y t o Ar abi c/ Engl i sh r epor t i ng capabi l i t i es

Repor t i ng

• The syst em shal l cont ai n a separ at e page f or gener at i ng r epor t s, and al l ow user s ( admi ni st r at or or I nspect or s or t he super vi sor s) t o sel ect t he


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t ype of desi r ed r epor t f r om a dr opdown sel ect i on l i s t . The sol ut i on shoul d pr ovi de one or mor e of t he f ol l owi ng r epor t t ypes:

o Li st i ng

o Pi vot s

o Char t s

o Summar i es

• The syst em shal l al l ow t he user t o f i l t er t he r epor t usi ng f i l t er opt i ons wher e needed.

• The sol ut i on shoul d have i nt er f ace t o sear ch and f i l t er t he dat a of t he r epor t .

• The sol ut i on shoul d be abl e t o conver t r epor t s t o CSV & PDF f or mat di r ect l y

• The sol ut i on shoul d al l ow r epor t s t o be sent di r ect l y t o Pr i nt er , and al l ow be pr evi ewed bef or e pr i nt i ng.

• The sol ut i on shoul d r est r i c t access t o dat a and r epor t based on user r esponsi bi l i t i es ( Rol es)

Cont r ol s and Secur i t y ( User Rol es & Per mi ssi ons)

Speci f y t he f act or s t hat woul d pr ot ect t he sof t war e f r om acci dent al or mal i c i ous access, use, modi f i cat i on, dest r uct i on, or di sc l osur e. Speci f i c r equi r ement s i n t hi s ar ea coul d i ncl ude t he need t o:

• Ut i l i ze cer t ai n cr ypt ogr aphi c t echni ques

• Keep speci f i c l og or hi st or y dat a set s

• Assi gn cer t ai n f unct i ons t o di f f er ent modul es

• Check dat a i nt egr i t y f or cr i t i cal var i abl es

• Por t al must be t est ed usi ng a known web / l ocal penet r at i on t est i ng t ool s and secur i t y scanner s.

• User l ogs: oper at i on – I P – t i me > v i ewed by I T syst em admi ni st r at or

• Publ i c l og i ncl udi ng I P > t hi s may be done on ser ver s i de

• The LI PS Por t al must not al l ow any per son t o car r y out any act i on i n t he LI PS Por t al unl ess t he per son i s an aut hor i zed user who i s successf ul l y i dent i f i ed and aut hent i cat ed.

• The por t al LI PS must al l ow admi ni st r at i ve r ol es t o use per mi ssi ons t o:

r est r i c t access t o speci f i c Page/ Modul e;

r est r i c t access t o par t i cul ar f eat ur es and f unct i ons ( e. g. r ead, updat e and/ or del et e speci f i c met adat a el ement s) ;

deny access af t er a speci f i ed dat e;


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• The LI PS must al l ow an admi ni st r at i ve r ol e t o set up and mai nt ai n gr oups of user s.

• The LI PS must al l ow a user t o be a member of one gr oup, mor e t han one gr oup or no gr oup.

Log i n

• Regi st er ed user s shal l be al l owed t o l ogon onl y t o t hose f unct i ons whi ch t hey ar e aut hor i zed t o access and use.

Unaut hor i zed access

• Appl i cat i on shal l pr event unaut hor i zed user s f r om accessi ng t he syst em.

• Appl i cat i on shal l have t he t hor ough capabi l i t y t o a l og r ecor d of an unaut hor i zed at t empt v i a emai l t o t he syst em admi ni st r at or , I T Manager ( Web Mast er ) .

• I f access i s- deni ed f ol l owi ng r epeat ed unsuccessf ul l ogon at t empt s, t hi s shal l be t r eat ed by t he appl i cat i on as a secur i t y i nc i dent and handl ed accor di ngl y.

• Appl i cat i on shal l di sal l ow si mul t aneous l ogon by t he same user f i r s t user t o be k i cked out second user wi l l have a message t hat t her e i s anot her sessi on showi ng t he I P.

• Not i f y secur i t y admi ni st r at or of unaut hor i zed access or at t empt ed access and r ecor d i n a l og wi t h r epor t i ng

• I f a user changed t he URL i n br owser t o access v i ews not i n t he r ol e assi gned / or hacki ng t r i al i n some cases t he user account must be suspended and syst em admi ni st r at or wi l l r ecei ve a not i f i cat i on.

Passwor d

• The passwor d management syst em shal l r equi r e t he enf or cement of a mi ni mum passwor d l engt h( st r ong passwor ds mor e t han 8 di gi t i nc l ude char act er s and number s ) .

• The passwor d management syst em shal l i nc l ude non- di spl ay of t he passwor d when bei ng ent er ed.

• The passwor d management syst em shal l r equi r e t he st or age of passwor ds i n encr ypt ed f or m.

• Syst em shoul d suppor t conf i gur abl e passwor d pol i c i es i ncl udi ng

o Passwor d expi r y

o Passwor d hi st or y and r euse pol i cy

Audi t Tr ai l s / Ful l Tr ansact i ons

• The LI PS Por t al must keep an unal t er abl e audi t t r ai l capabl e of aut omat i cal l y capt ur i ng and st or i ng i nf or mat i on about :

Any act i on t aken on any r ecor d, any aggr egat e or t he c l assi f i cat i on scheme;


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The user under t aki ng t he act i on

The dat e and t i me of t he act i on.

• The LI PS por t al audi t t r ai l par amet er s must be conf i gur abl e so t hat admi ni st r at i ve r ol es can conf i gur e whi ch act i ons ar e aut omat i cal l y l ogged

• Any annot at i on of or amendment t o a r ecor d must be l ogged wi t hi n t he r ecor d’ s audi t t r ai l .

• The LI PS Por t al must al l ow user s t o sear ch audi t t r ai l s f or speci f i ed event s, obj ect s ( c l asses, r ecor ds et c. ) , user s, gr oups, r ol es, t i mes, or t i me i nt er val s.

Ease of use

• The LI PS por t al must suppor t mul t i pl e l anguages f or bot h user i nt er f ace and cont ent . The LI PS must suppor t Ar abi c dat a ent r y as wel l as Ar abi c user i nt er f ace.

• The LI PS must suppor t t he abi l i t y t o swi t ch bet ween di f f er ent l anguages wi t hout f or c i ng t he user f i r s t t o l ogout f r om t he syst em.

• The LI PS must pr ovi de onl i ne hel p t hr oughout t he ent i r e syst em.

• The onl i ne hel p i n t he LI PS shoul d be cont ext - sensi t i ve

• Al l er r or messages pr oduced by t he LI PS must be meani ngf ul , so t hat user s can deci de how t o cor r ect t he er r or or cancel t he pr ocess. I deal l y , each er r or message wi l l be accompani ed by expl anat or y t ext and an i ndi cat i on of t he act i on( s) , whi ch t he user can t ake i n r esponse t o t he er r or .

• The LI PS user i nt er f ace shoul d be sui t abl e f or user s wi t h t he wi dest r ange of needs and abi l i t i es; t hat i s , desi gned accor di ng t o sui t abl e accessi bi l i t y st andar ds and gui del i nes, and compat i bl e wi t h common speci al i zed accessi bi l i t y sof t war e.

• The LI PS document at i on shoul d be pr ovi ded i n a usef ul f or mat such t hat user s wi t h wi del y di f f er i ng needs and abi l i t i es ar e al l abl e t o use i t .

• The LI PS must be easy t o use and i nt ui t i ve t hr oughout .

• The LI PS user i nt er f ace r ul es and behavi or must be consi st ent acr oss al l aspect s of t he syst em i ncl udi ng wi ndows, menus and commands. These must


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al so be consi st ent wi t h t he oper at i ng syst em envi r onment i n whi ch t he LI PS oper at es.

• The LI PS must be accessi bl e t hr ough a Web Based gr aphi cal user i nt er f ace.

• The LI PS must al l ow per si st ent def aul t s f or dat a ent r y wher e desi r abl e. These def aul t s shoul d i ncl ude:

user - def i nabl e val ues;

a f i xed def aul t val ue;

val ues same as pr evi ous i t em;

val ues der i ved f r om cont ext , e. g. t oday’ s dat e, f i l e r ef er ence, user i dent i f i er ; as appr opr i at e.

• Fr equent l y execut ed LI PS t r ansact i ons must be desi gned so t hat t hey can be compl et ed wi t h a smal l number of i nt er act i ons ( e. g. mouse c l i cks or keyst r okes) .

• The LI PS shoul d be t i ght l y i nt egr at ed wi t h t he or gani zat i on’ s e- mai l syst em i n or der t o al l ow user s t o send messages and al er t s el ect r oni cal l y wi t hout l eavi ng t he LI PS.

• The LI PS shoul d suppor t user - pr ogr ammabl e f unct i ons. For exampl e, user -def i nabl e macr os.

Test i ng

Syst em shal l be put t o “ User Accept ance Test i ng” as def i ned i n t he Accept ance Test Pl an. Any f eedback based on t he appr oved desi gn and t he SRS shal l be


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i ncor por at ed i nt o t he Por t al / appl i cat i on sof t war e wi t hout addi t i onal cost . Test i ng shal l i nc l ude:

Funct i onal i t y Test i ng:

Test f or - al l t he l i nks i n web pages, dat abase connect i on, f or ms used i n t he web pages f or submi t t i ng or get t i ng i nf or mat i on f r om user , Cooki e t est i ng.

Usabi l i t y Test i ng:

Test f or navi gat i on, cont ent checki ng ( spel l i ng, gr ammar , easy t o under st and) .

I nt er f ace Test i ng:

Check i f al l t he i nt er act i ons bet ween t he var i ous ser ver s ( web appl i cat i ons, dat abase) ar e execut ed pr oper l y. Er r or s ar e handl ed pr oper l y.

Compat i bi l i t y Test i ng:

Test f or br owser compat i bi l i t y , oper at i ng syst em compat i bi l i t y , mobi l e br owsi ng, and pr i nt i ng opt i ons.

Per f or mance Test i ng:

Some l evel of web l oad and web st r ess t est i ng shal l be per f or med.

Del i ver abl es

• Accept ance Test Pl an

• Accept ance Test Speci f i cat i ons

I nst al l at i on and Depl oyment

I nst al l , depl oy and publ i sh t he LI PS por t al onl i ne/ of f l i ne.

Tr ai ni ng Mat er i al

Most t r ai ni ng mat er i al s ar e t o be cr eat ed pr i or t o syst em compl et i on due t o t i me const r ai nt s f or key user accept ance. Thi s r equi r es t hat t he syst em speci f i cat i ons not be s i gni f i cant l y modi f i ed af t er t he t r ai ni ng per i od has st ar t ed wi t hout aut hor i zat i on pr ovi ded by t he t r ai ni ng depar t ment t hat i nc l udes ( edi t abl e sof t pages) :

• User gui de/ manual ( Ar abi c)

• Admi n gui de/ manual ( Ar abi c)

• User t r ai ni ng ( Ar abi c)

• Admi n t r ai ni ng ( Ar abi c)

• I nst al l at i on Gui de ( Ar abi c)

Document at i on

The syst em shal l be document ed f r om a devel oper and desi gner st andpoi nt pr i or t o f i nal accept ance. The syst em shal l be document ed f or user s and al l user


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document at i on must be accept ed by I nf or mat i on Technol ogy I T depar t ment pr i or t o f i nal accept ance

Avai l abi l i t y

Speci f y t he f act or s r equi r ed t o guar ant ee a def i ned avai l abi l i t y l evel f or t he ent i r e syst em such as checkpoi nt , r ecover y, and r est ar t .

Compat i bi l i t y

The Por t al must be a cr oss- br owser f r i endl y t o wor k on al l maj or web br owser s ( l at est ver s i on dur i ng t he devel opment t i me t i l l del i ver y accept ance)

Mai nt ai nabi l i t y

Speci f y at t r i but es of sof t war e t hat r el at e t o t he ease of mai nt enance of t he sof t war e i t sel f . Ther e may be some r equi r ement f or cer t ai n


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modul ar i t y , i nt er f aces, compl exi t y, et c. Requi r ement s shoul d not be pl aced her e j ust because t hey ar e t hought t o be good desi gn pr act i ces.

Pl anned Mai nt enance

The pr ovi der shal l r ecei ve pr e- aut hor i zat i on f or al l pl anned mai nt enance f r om t he i n char ge manager s and super vi sor s. I f aut hor i zat i on i s not gr ant ed, t he mai nt enance schedul e must be modi f i ed.

Dur i ng mai nt enance t he syst em admi n can di sabl e al l pages i n f r ont and back end and di spl ay some t ext l i ke > “ syst em i s under mai nt enance pl ease v i s i t us i n a whi l e” or s i mi l ar ( The syst em admi n can change i t when s/ he want s)

Ser vi ceabi l i t y

The syst em shal l be easi l y modi f i ed by r ef er enci ng t he document at i on t hat shal l be pr ovi ded.

Backup & Rest or e

Backup oper at i ons of ( Dat abase and Por t al Syst em Fi l es and Dat a) on ser ver s i de t o be per f or med manual l y and opt i on t o r un backup aut omat i cal l y .

Recover y of any backup ( Dat abase and Por t al Syst em Fi l es and Dat a) t aken manual l y or aut omat i cal l y t o be r est or ed/ per f or med manual l y onl y.

5. Condi t i ons of Cont r act and Cont r act For ms

Ser vi ces:

The Consul t ant shal l per f or m t he ser v i ces speci f i ed i n t hi s TOR, " Ter ms of

Ref er ence and Scope of Ser vi ces, " whi ch i s made an i nt egr al par t of t hi s Cont r act .

Tr ai ni ng:

The Consul t ant shal l do t he f ol l owi ng t hr ee t ypes of t r ai ni ng:

1. Tr ai n t he syst em Aadmi ni st r at or :

• Manage user s, r ol es and t hei r per mi ssi ons.

• Lookup t abl es.

• Syst em set t i ngs.

• Pr oper and ef f ect i ve usi ng t he syst em.

2. Tr ai n t he MOL devel oper s:

• Sour ce code: cont r ol s, modul es.

• Dat abase ( DBA) .

3. Tr ai n t he End- user s: The Consul t ant shal l t r ai n user s, i nc l udi ng al l l abour and OSH i nspect or s and t hei r di r ect or s and super vi sor s and st akehol der s, on t he pr oper and ef f ect i ve use of t he syst em.


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Ter m:

The Consul t ant shal l per f or m t he Ser vi ces dur i ng one year f r om t he st ar t i ng dat e.

War r ant y:

The war r ant y must be f r ee one year . Not i nc l ude any f i x bugs

Ser vi ce af t er sal e:

The consul t ant must ; i nt r oduce a pl an f or ser v i ces af t er sal e, wi t h addi t i onal ser v i ce cost .

Pr oj ect Per i od/ Dead Li ne:

Pr oj ect deadl i ne 12 mont hs, al l t asks c l ear i n t he wor k pl an and st r at egy.

Gener al Requi r ement s:

The new syst em/ pr ogr am/ dat a base wi l l be f ul l y owned by t he MOL and t he sour ce code, and any ot her oper at i on codes, r el at ed t o t he t hem wi l l be gi ven t o t he I T depar t ment of t he MOL and al l r est r i c t i ons f or usi ng, upgr adi ng, devel opi ng or changi ng t he syst em by t he MOL i n t he f ut ur e shoul d be r emoved.

Del i ver abl es:

• MoL- LI PS Web Por t al Sof t war e r equi r ement s speci f i cat i ons SRS, Sof t war e Desi gn Ar chi t ect ur e and i mpl ement at i on pl an document s.

Det ai l ed descr i pt i on:

SRS i s a compr ehensi ve descr i pt i on of t he i nt ended pur pose and envi r onment f or sof t war e t o be devel oped or under devel opment . The SRS f ul l y descr i bes what t he sof t war e wi l l do and how i t wi l l be expect ed t o per f or m. Whi ch i s a document t hat f ul l y descr i bes t he f eat ur es and t he expect ed behavi or of a syst em or sof t war e appl i cat i on. I t l ays out Funct i onal r equi r ement s ar e document ed i n an SRS, and as ar e non- f unct i onal r equi r ement s such as per f or mance goal s and descr i pt i ons of qual i t y at t r i but es, and may i ncl ude a set of use cases t hat descr i be user i nt er act i ons t hat t he sof t war e must pr ovi de, Al so i ncl udes Websi t e St r uct ur e and Cont ent and Por t al Ar chi t ect ur e User Cent er ed Desi gn( UCD) .

Type: Document ( Wor d, pdf ) or set of Document s

Dat e:

Per i od: 4 – 6 weeks af t er assi gn t he cont r act wi t h I T Company, t hat wi l l devel op a por t al or appl i cat i on/ sof t war e.

• MoL- LI PS Web Por t al Dat abase Desi gn and Ar chi t ect ur e


Dat abase ar chi t ect ur e f ocuses on t he desi gn, devel opment , i mpl ement at i on and mai nt enance of Dat abase t hat st or e and or gani ze i nf or mat i on f or LI PS- MOL. A dat abase ar chi t ect devel ops and i mpl ement s t o meet t he needs of user s. The por t al Dat abase schema cont ai ns many ( t abl es, pr ocedur es, v i ews, r ol es, t r i gger s, j obs et c. ) and as such, i t i s of l i t t l e ut i l i t y t o t he devel oper


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or mai nt ai ner t o have a l i s t of al l t hese dat abase st r uct ur es. I nst ead, t hi s document must l i s t s t he cust omi zat i on t abl es added par t i cul ar l y f or t he LI PS-MoL whi l e devel opi ng i t s por t al .

Type: Document ( Wor d, pdf ) and I mpl ement , bui l di ng Dat abase on DB ser ver .

Dat e:

Per i od: 3 – 5 weeks af t er col l ect al l r equi r ement s ( i nt er nal or ext er nal ) and i nspect i on wor k document s t empl at e.

• MoL- LI PS Web Por t al I nst al l at i on Manual


Gui de Manual f or i nst al l at i on, conf i gur at i on and backup LI PS Por t al or any r el at ed sof t war e appl i cat i on and ser v i ces, So t hi s Document gui de cont ai ns: -

1- Syst em I nst al l at i on Requi r ement s

- Dat abase whi ch depends on t ype of dat abase management pr ogr am wi l l be use of l i ke MS SQL ser ver must speci f y ver s i on i s r equi r ed.

- I nt er net I nf or mat i on Ser vi ces st eps t o i nst al l I I S on ser ver

2- Syst em I nst al l at i on And publ i shi ng por t al

St eps how To depl oy t he package usi ng I nt er net I nf or mat i on Ser vi ces manager on Appl i cat i on Ser ver

3- Dat abase I nst al l at i on and Conf i gur at i ons

St eps t o i nst al l t he dat abase t hi s depend on what we use sof t war e f or DM management l i ke SQL Ser ver :

4- Dat abase I nst al l at i on

To backup dat abase i t depends on usi ng t ool or devi ces

5- Bui di ng and Consumi ng Ser vi ces

Gui de cont ai ns How t o bui l d or t o consume i nt er nal or ext er nal ser v i ces wi t h MoL- LI PS Por t al .

Type: Document ( Wor d, pdf ) and I nsul at i on and conf i gur e Por t al and sof t war e appl i cat i on.

Dat e:

Per i od: 3 – 4 weeks af t er f i ni shi ng devel opi ng pi l ot ver s i on of LI PS por t al .

• MoL- LI PS Web Por t al Test Cases User Accept ance Test ( UAT)


Gui de f or User Accept ance Test Thi s i s User Accept ance Test - UAT document f or t he MoL- LI PS por t al t hat devel oped f or t he MoL i t must cont ai ns al l t est cases par t s, f or ms, menus of pr ot al and sof t war e appl i cat i on t hat wi l l be t est bef or e wor k on i t whet her i t was addi ng, Updat i ng, Del et i ng or qui r ei ng


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and v i ewi ng, sear chi ng al l f unct i onal i t i es t hat devel oped on por t al f or exampl e may be use t hi s t empl at e f or hel pi ng user s Val i dat e Test i ng i ssue.

1. 1 Regi st r at i on

Case # MOL. LI PS. FUN. 001 Dat e Cr eat ed

Pur pose Cr eat i ng new account .

Funct i on Cr eat i ng new account .

Condi t i ons

I ni t i al r equi r ement s

Test Case Scenar i o

St ep # Descr i pt i on

1 Open br owser .

2 Wr i t e t he syst em URL addr ess and pr ess ent er .

3 Cl i ck on “ Log on” .

4 Cl i ck on “ Regi st er ”

5 Fi l l al l r equi r ed f i el ds as f ol l ows:

• Fi l l “ Fi r st Name” wi t h your name, e. g. “ Muat h” .

• Fi l l “ Last Name” wi t h your f ami l y name, e. g. “ Abubaker ” .

• Fi l l “ User Name” wi t h your name, e. g. “ mabubaker ” .

• Fi l l “ Emai l ” wi t h your r eal emai l , e. g. “ muat h_abubaker @hot mai l . com “ .

• Fi l l “ Passwor d” , whi ch shoul d cont ai n mi ni mum 4 char act er s, e. g. ” 1234” .

• Fi l l “ Conf i r m Passwor d” wi t h t he same val ue you used i n t he pr evi ous st ep, e. g. ” 1234”

• Fi l l “ Ent er Val i dat i on code” wi t h t he val ue shown i n i mage“ NZE123” .

You can change “ Val i dat i on code” t hat shown i n i mage by c l i ck i ng on r ef r esh but t on t hat appear besi de t he code.

5 Cl i ck on “ Regi st er ” but t on.

Expect ed Resul t

No. Descr i pt i on

1 You wi l l be l ogged i n and por t al wi l l r edi r ect you t o t he mai n page.

Act ual Resul t


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No. Descr i pt i on

1

Execut ed Dat e Execut ed By/ Pl ace Pass/ Fai l ed

Fai l ed Reason

Type: Document ( Wor d, pdf ) and t est i ng act i on.

Dat e:

Per i od: 4 – 6 weeks af t er f i ni shi ng devel opi ng pi l ot ver s i on of LI PS por t al .

• MoL- LI PS Web Por t al User & Admi ni st r at or Manual s


MoL- LI PS Por t al User Gui de Manual & Admi ni st r at or gui de Manual I n t hi s manual s you wi l l f i nd i nst r uct i ons on how t o navi gat e t he Si t e Conf i dence web f or hel pi ng user s how t o use al l par t s of por t al i n easy way and wi t hout t r ai ner , t hese manual s gui de cont ai n scr een shot s about al l por t al pages or f or ms and st eps how t o f i l l i t and use i t .

Type: Document s ( Wor d, pdf ) , v i deo/ f l ash.

Dat e:

Per i od: 3 – 5 weeks af t er compl et i on devel opment t he LI PS por t al and del i ver y of t he f i nal ver s i on pr ef er bef or e t r ai ni ng user s.

• MoL- LI PS Web Por t al and Sof t war e Appl i cat i on sour ce code or any t hi r d par t y l i censes cont r ol s.


At t he end of pr oj ect and af t er f i ni shi ng al l above phases ( t est i ng, mai nt ai ni ng and f i x i ng any bugs or pr obl ems i f i t appear s i n t he pr oj ect .

The I T Company must del i ver f ul l package of sour ce code f or LI PS por t al and sof t war e appl i cat i ons wi t h any t hi r d par t y l i cense t ool s t hat used i n devel opi ng pr oj ect and bef or e t hat , I T Company must t r ai n I T s t af f at mi ni st r y of l abor on t he t echnol ogy and devel opment t echni que t hat used i n devel opi ng LI PS por t al on ei t her LI PS Por t al sour ce code or dat abase.

Type: Open Sour ce Code.

Dat e:

Per i od: 3 – 4 weeks af t er compl et i on devel opment t he LI PS por t al and del i ver y of t he f i nal ver s i on wi t h f r ee bugs and af t er guar ant ee year s.


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TERMS AND CONDI TI ONS APPLI CABLE TO I LO CONTRACTS FOR SERVI CES

1. THE PARTI ES

1. 1. LEGAL STATUS OF THE PARTI ES: The I nt er nat i onal Labour Or gani zat i on, r epr esent ed by t he I nt er nat i onal Labour Of f i ce ( I LO) , and t he Cont r act or ( r ef er r ed t o i ndi v i dual l y as a “ Par t y” and t oget her as t he “ Par t i es” ) have t he f ol l owi ng l egal st at us:

1. 1. 1. The I nt er nat i onal Labour Or gani zat i on has f ul l j ur i di cal per sonal i t y, i ncl udi ng t he abi l i t y t o cont r act and enj oys such pr i v i l eges and i mmuni t i es as ar e necessar y f or t he i ndependent f ul f i l ment of i t s pur poses pur suant t o t he Const i t ut i on of t he I nt er nat i onal Labour Or gani sat i on. Not hi ng i n or r el at ed t o t he Cont r act wi l l be deemed a wai ver of any of t he pr i v i l eges and i mmuni t i es of t he I nt er nat i onal Labour Or gani zat i on r ecogni zed i n t he Convent i on on t he Pr i v i l eges and I mmuni t i es of t he Speci al i zed Agenci es ( 1947) , and r el evant nat i onal and i nt er nat i onal l aw.

1. 1. 2. The Cont r act or i s an i ndependent cont r act or . Not hi ng cont ai ned i n or r el at i ng t o t he Cont r act wi l l be const r ued as est abl i shi ng or cr eat i ng bet ween t he Par t i es t he r el at i onshi p of empl oyer and empl oyee or of pr i nci pal and agent .

2. CONTRACT DOCUMENTS AND VALI DI TY

2. 1. NATURE OF THE CONTRACT:

2. 1. 1. The Cont r act const i t ut es t he compl et e and excl usi ve agr eement bet ween t he Par t i es. I t super sedes al l pr oposal s, ver bal or wr i t t en ar r angement s or agr eement s, and any ot her communi cat i ons by one of t he Par t i es or bet ween t he Par t i es r el at i ng t o t he Cont r act .

2. 1. 2. The Cont r act i s composed of t he f ol l owi ng document s l i s t ed i n t hei r or der of pr ecedence:

2. 1. 2. 1. Pur chase Or der / Cont r act Document , i ncl udi ng any speci f i c condi t i ons;

2. 1. 2. 2. Ter ms and Condi t i ons appl i cabl e t o I LO Cont r act s f or Ser vi ces ( Annex 1) ; and

2. 1. 2. 3. Any ot her document expl i c i t l y l i s t ed i n t he Pur chase Or der / Cont r act Document and at t ached t o i t ( i . e. , Annex 2, 3, et c) .

2. 1. 3. Unl ess ot her wi se i ncl uded i n any of t he document s l i s t ed i n par agr aph 2. 1. 2. , t he t er ms of busi ness, condi t i ons of cont r act , gener al r eser vat i ons publ i shed or i ssued by t he Cont r act or or wr i t t en i n any cor r espondence or document s emanat i ng f r om t he Cont r act or wi l l not f or m par t of t he Cont r act .

2. 2. VALI DI TY: The Cont r act wi l l expi r e upon f ul f i l ment by t he Par t i es of t hei r r espect i ve obl i gat i ons or ot her wi se i n accor dance wi t h i t s pr ovi s i ons.

2. 3. NON- EXCLUSI VI TY: The I LO may cont r act f or wor ks or ser vi ces ( r ef er r ed t oget her t o as “ Ser vi ces” ) of t he same or s i mi l ar k i nd and qual i t y descr i bed i n t he Cont r act f r om any ot her sour ce at any t i me.

2. 4. COMMUNI CATI ONS: Communi cat i ons ( e. g. , not i ces, document s) wi l l be addr essed t o:

I NTERNATI ONAL LABOUR OFFI CE Pr ocur ement Bur eau ( PROCUREMENT) 4 Rout e des Mor i l l ons CH 1211 Geneva 22 Swi t zer l and Facsi mi l e: + ( 41) ( 22) 798 85 29 Phone: + ( 41) ( 22) 799 76 02 e- mai l : pr ocur ement @i l o. or g

3. PRI CE AND PAYMENT

3. 1. PRI CE AND CURRENCY: The pr i ce and cur r ency speci f i ed i n t he Cont r act or ’ s

of f er ar e f i r m and not subj ect t o r evi s i on. The I LO’ s f i nanci al l i abi l i t y under t he Cont r act i s r est r i ct ed t o t he pr i ce and cur r ency i ndi cat ed i n t he Pur chase Or der / Cont r act Document .

mailto:[email protected]


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3. 2. PAYMENT: Upon r ecei pt of t he Cont r act or ’ s wr i t t en i nvoi ce and any r el at ed suppor t i ng document at i on, t he I LO wi l l ef f ect payment , nor mal l y wi t hi n t hi r t y ( 30) days, by bank t r ansf er ( t he I LO wi l l not pay t hr ough l et t er s of cr edi t or bank dr af t ) . The wr i t t en i nvoi ce wi l l be sent t o t he addr essee speci f i ed i n t he Pur chase Or der / Cont r act Document and wi l l cont ai n t he:

3. 2. 1. number of t he Pur chase Or der / Cont r act Document t hat i t r el at es t o; 3. 2. 2. i nvoi ced amount ( wi t hout t he r oundi ng of cur r ency deci mal s and excl usi ve

of VAT, dut i es or char ges) ; and 3. 2. 3. dat e of t he compl et i on of Ser vi ces. I n no event wi l l compl et e or par t i al payment by t he I LO, i n and of i t sel f , const i t ut e accept ance of t he Ser vi ces.

3. 3. TAX EXEMPTI ON: The I nt er nat i onal Labour Or gani zat i on, as a Uni t ed Nat i ons Speci al i zed Agency, enj oys a speci al t ax st at us i n Swi t zer l and and i n ot her member St at es. Except wi t h t he pr i or wr i t t en aut hor i zat i on of t he I LO, i nvoi ces wi l l be submi t t ed excl usi ve of any amount r epr esent i ng t axes ( i ncl udi ng val ue added t ax) , dut i es or char ges. Wher e such aut hor i zat i on has been pr ovi ded, t he Cont r act or wi l l pr ovi de t he I LO wi t h wr i t t en evi dence t hat payment of such t axes, dut i es or char ges has been made. I n t he event any gover nment aut hor i t y r ef uses t o r ecogni ze t he I LO’ s exempt i on f r om such t axes, dut i es or char ges, t he Cont r act or wi l l i mmedi at el y consul t wi t h t he I LO t o det er mi ne a mut ual l y accept abl e pr ocedur e.

4. PERFORMANCE

4. 1. I TEMS FURNI SHED BY THE CONTRACTOR: The Cont r act or i s sol el y r esponsi bl e f or

t he ar r angement , pr ovi s i on and oper at i on of al l equi pment , suppl i es, r el at ed suppor t ser vi ces and per sonnel ( i ncl udi ng any r el at ed cost s so i ncur r ed) necessar y f or t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act .

4. 2. I TEMS FURNI SHED BY THE I LO TO THE CONTRACTOR: Wher e goods and equi pment ( r ef er r ed t oget her as “ Goods” ) ar e f unded or pr ovi ded by t he I LO t o t he Cont r act or t o suppor t t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act , t he f ol l owi ng t er ms appl y:

4. 2. 1. The Cont r act or acknowl edges and agr ees t hat t he I LO her eby di scl ai ms any and al l war r ant i es r egar di ng t he f unct i onal i t y or i nst al l at i on of such Goods. The Cont r act or i s sol el y r esponsi bl e f or t he i nst al l at i on ( i ncl udi ng any per sonnel , t ool s, mat er i al s or ot her Goods necessar y f or i nst al l at i on) , mai nt enance and f unct i oni ng of al l t he Goods f unded or pr ovi ded by t he I LO under t he Cont r act .

4. 2. 2. The Cont r act or wi l l pr ompt l y r epor t t o t he I LO each l oss, damage or t hef t of such Goods.

4. 2. 3. Ti t l e t o t he Goods t hat may be f unded or pr ovi ded by t he I LO t o t he Cont r act or wi l l be r et ai ned by t he I LO. The Cont r act or wi l l not cause or per mi t any l i en, c l ai m or ot her encumbr ance t o be at t ached t o any or al l such Goods, or t o any ot her i t em t hat i s t he subj ect mat t er of t he Cont r act .

4. 2. 4. Upon t he t er mi nat i on or expi r at i on of t he Cont r act , al l such Goods wi l l be r et ur ned t o t he I LO i n t he same condi t i on as when del i ver ed t o t he Cont r act or , excl udi ng nor mal wear and t ear . The r et ur n of such Goods, or ot her di sposal as t he I LO may di r ect , wi l l be at t he Cont r act or ’ s expense. Upon t er mi nat i on or expi r at i on of t he Cont r act , t he Cont r act or wi l l t ake al l r easonabl e measur es t o avoi d any l oss of or det er i or at i on t o such Goods. The Cont r act or wi l l compensat e t he I LO f or act ual cost s of any l oss of , damage t o or det er i or at i on of such Goods t hat i s beyond nor mal wear and t ear .

4. 3. I NSTALLATI ON, MAI NTENANCE, TRAI NI NG: Wher e i nst al l at i on, mai nt enance ( ongoi ng or as speci f i ed i n t he Pur chase Or der / Cont r act Document ) or t r ai ni ng i s r equi r ed, t he f ol l owi ng t er ms appl y:

4. 3. 1. The Cont r act or , i n a t i mel y manner , wi l l ar r ange f or and pr ovi de al l equi pment , suppl i es, r el at ed suppor t ser vi ces and per sonnel necessar y t o compl et e t he i nst al l at i on, mai nt enance or t r ai ni ng.

4. 3. 2. Al l cost s r el at ed t o t he i nst al l at i on, mai nt enance or t r ai ni ng wi l l be bor ne by t he Cont r act or .

4. 3. 3. The I LO and t he Consi gnee wi l l be per mi t t ed t o moni t or t he i nst al l at i on or mai nt enance wor k, as wel l as t o over see t he t r ai ni ng.


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4. 3. 4. I n addi t i on, wher e t r ai ni ng i s r equi r ed t he Cont r act or wi l l t r ai n any per sons i dent i f i ed by I LO or t he Consi gnee i n t he i nst al l at i on, oper at i on, mai nt enance, et c. of t he Ser vi ces descr i bed i n t he Cont r act .

4. 4. ACCESS: I f some or al l of t he cont r act ual obl i gat i ons wi l l be per f or med on I LO pr emi ses, t he I LO wi l l f aci l i t at e access t o i t s pr emi ses i n l i ne wi t h r equi r ement s f or such per f or mance. The Cont r act or wi l l compl y wi t h I LO secur i t y r equi r ement s and any ot her r el evant I LO r ul es, r egul at i ons and gui del i nes whi l e on I LO pr emi ses, as wel l as wi t h t he i nst r uct i ons gi ven by desi gnat ed I LO of f i c i al s.

4. 5. RESPONSI BI LI TY FOR PERSONNEL: 4. 5. 1. The empl oyees, of f i c i al s, r epr esent at i ves, st af f or subcont r act or s

( Per sonnel ) of ei t her of t he Par t i es wi l l not be consi der ed i n any r espect as bei ng t he empl oyees or agent s of t he ot her Par t y.

4. 5. 2. Each Par t y i s sol el y r esponsi bl e f or t he pr of essi onal and t echni cal compet ence of i t s r espect i ve Per sonnel , whi ch wi l l per mi t t hat Par t y t o ef f ect i vel y per f or m i t s obl i gat i ons under t he Cont r act .

4. 5. 3. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , t he I LO r eser ves t he r i ght t o r equest at any t i me, i n wr i t i ng, t he wi t hdr awal or r epl acement of any of t he Cont r act or ’ s Per sonnel and such r equest wi l l not be unr easonabl y r ef used by t he Cont r act or .

4. 5. 4. Each Par t y i s sol el y r esponsi bl e f or al l c l ai ms ar i s i ng out of or r el at i ng t o t he engagement of i t s r espect i ve Per sonnel .

4. 5. 5. Al l expendi t ur es r el at ed t o t he assi gnment of t he Cont r act or ’ s Per sonnel , i ncl udi ng al l owances, i nsur ance, cost of t r avel ar r angement s and l ocal t r anspor t wi l l be bor ne by t he Cont r act or . Al l expendi t ur es r el at ed t o t he assi gnment of t he I LO’ s Per sonnel , i ncl udi ng al l owances, i nsur ance, cost of t r avel ar r angement s and l ocal t r anspor t wi l l be bor ne by t he I LO.

4. 6. I NSURANCE: 4. 6. 1. The Cont r act or , f or t he dur at i on of t he Cont r act , any ext ensi on t her eof

or any per i od f ol l owi ng any t er mi nat i on of t he Cont r act and r easonabl y adequat e t o deal wi t h l osses, wi l l i nsur e i t s Per sonnel agai nst t he consequences of t he f ol l owi ng r i sks:

4. 6. 1. 1. i l l ness, i nj ur y and deat h; and 4. 6. 1. 2. i ncapaci t y t o wor k due t o acci dent and si ckness ei t her dur i ng

nor mal wor ki ng hour s or out si de wor ki ng hour s. 4. 6. 2. Ti me l ost as a r esul t of t he occur r ence of t he r i sks i dent i f i ed i n

subpar agr aphs 4. 6. 1. 1 or 4. 6. 1. 2 wi l l not be char geabl e t o t he I LO. 4. 6. 3. The Cont r act or f or t he dur at i on of t he Cont r act , any ext ensi on t her eof

or any per i od f ol l owi ng any t er mi nat i on of t he Cont r act and r easonabl y adequat e t o deal wi t h l osses, war r ant s t hat i t i s i nsur ed wi t h a cover age f or a suf f i c i ent amount f or t he use of any vehi c l es, boat s, ai r pl anes or ot her t r anspor t at i on vehi c l es and equi pment , whet her or not owned by t he Cont r act or , as wel l as t hat i t car r i es compr ehensi ve c i v i l l i abi l i t y i nsur ance wi t h r egar d t o t hi r d- par t i es, i ncl udi ng t he I LO and i t s Per sonnel , i n r espect of physi cal i nj ur y, damage t o pr oper t y or t hef t , as wel l as t he di r ect or i ndi r ect ef f ect s t her eof , i ncl udi ng t he unavai l abi l i t y of pr emi ses and l oss of pr oduct i on.

4. 6. 4. Wher e r equi r ed by t he I LO and as speci f i ed i n t he Pur chase Or der / Cont r act Document ( except f or t he wor ker s’ compensat i on i nsur ance or any sel f -i nsur ance pr ogr am mai nt ai ned by t he Cont r act or and appr oved by t he I LO) , t he Cont r act or ’ s i nsur ance pol i c i es wi l l :

4. 6. 4. 1. name t he I LO as an addi t i onal i nsur ed under t he l i abi l i t y pol i cy/ pol i c i es, i ncl udi ng, i f r equi r ed, as a separ at e endor sement under t he Cont r act or ’ s pol i cy/ pol i c i es;

4. 6. 4. 2. i ncl ude a wai ver of subr ogat i on of t he Cont r act or ’ s i nsur ance car r i er ’ s r i ght s agai nst t he I LO; and

4. 6. 4. 3. pr ovi de t hat t he I LO wi l l r ecei ve wr i t t en not i ce f r om t he Cont r act or ’ s i nsur ance car r i er not l ess t han t hi r t y ( 30) days pr i or t o any cancel l at i on or mat er i al change of cover age.

4. 6. 5. The Cont r act or wi l l t ake out any ot her i nsur ance r equi r ed by t he I LO and as speci f i ed i n t he Pur chase Or der / Cont r act Document .


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4. 6. 6. Upon wr i t t en r equest by t he I LO, t he Cont r act or wi l l pr ovi de t he I LO wi t h a copy of t he gener al and speci f i c condi t i ons of t he i nsur ance pol i cy/ pol i c i es r equi r ed under t he Cont r act .

4. 7. I NDEMNI FI CATI ON: 4. 7. 1. The Cont r act or i s sol el y r esponsi bl e f or any c l ai m or damage r esul t i ng

f r om t he negl i gence, act s, or omi ssi ons of i t s Per sonnel . 4. 7. 2. The Cont r act or wi l l i ndemni f y and hol d t he I LO har ml ess f r om and agai nst

any di r ect or i ndi r ect r esponsi bi l i t i es, compl ai nt s, c l ai ms ( i ncl udi ng i nt el l ect ual pr oper t y r i ght s i nf r i ngement ) , sui t s, j udgment s, damages and l osses, i ncl udi ng cost s, f ees and r el at ed expenses, i n r espect of any physi cal i nj ur y, damage t o pr oper t y, t hef t , or economi c or ot her pr ej udi ce suf f er ed by t he I LO, i t s Per sonnel or t hi r d- par t i es whi ch may r esul t f r om t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act or t he Cont r act or ’ s act s or omi ssi ons or t hose of t he Cont r act or ’ s Per sonnel .

4. 7. 3. The Cont r act or wi l l i mmedi at el y not i f y t he I LO upon becomi ng awar e of any di r ect or i ndi r ect r esponsi bi l i t i es, compl ai nt s, c l ai ms ( i ncl udi ng i nt el l ect ual pr oper t y r i ght s i nf r i ngement ) , sui t s, j udgment s, damages and l osses, i ncl udi ng cost s, f ees and r el at ed expenses, i n r espect of any physi cal i nj ur y, damage t o pr oper t y, t hef t , or economi c or ot her pr ej udi ce suf f er ed by t he I LO or whi ch coul d adver sel y af f ect t he I LO.

5. ASSI GNMENT AND SUBCONTRACTI NG

5. 1. ASSI GNMENT: The Cont r act or may not assi gn, t r ansf er , pl edge or make any ot her

di sposi t i on of t he Cont r act , of any par t of t he Cont r act , or of any of t he r i ght s, c l ai ms or obl i gat i ons under t he Cont r act except wi t h t he pr i or wr i t t en aut hor i zat i on of t he I LO. Any such unaut hor i zed assi gnment , t r ansf er , pl edge or ot her di sposi t i on, or any at t empt t o do so, wi l l not be bi ndi ng on t he I LO.

5. 2. SUBCONTRACTI NG: I n t he event t hat t he Cont r act or r equi r es t he ser vi ces of any subcont r act or , t he Cont r act or wi l l obt ai n t he pr i or wr i t t en aut hor i zat i on t o subcont r act and t he appr oval of t he I LO of t he subcont r act or sel ect ed. The aut hor i zat i on and appr oval by t he I LO of such a subcont r act or does not r el i eve t he Cont r act or of any of i t s obl i gat i ons under t he Cont r act and t he Cont r act or i s sol el y r esponsi bl e f or t he Ser vi ces pr ovi ded by a subcont r act or i n t he f r amewor k of t he Cont r act , i ncl udi ng t hei r qual i t y. The Cont r act or , t o t he same ext ent as f or i t s own Per sonnel , wi l l be l i abl e f or a subcont r act or and i t s Per sonnel who ar e per f or mi ng any par t of t he Cont r act or ’ s obl i gat i ons under t he Cont r act . The t er ms of any subcont r act wi l l be subj ect t o and be i n conf or mi t y wi t h t he pr ovi s i ons of t he Cont r act . Except wi t h t he pr i or wr i t t en aut hor i zat i on t o subcont r act and t he appr oval of t he I LO of t he subcont r act or sel ect ed, t he Cont r act or wi l l ensur e t hat i t s subcont r act or ( s) do not subcont r act , assi gn, t r ansf er , pl edge or make any ot her di sposi t i on of t he Cont r act , of any par t of t he Cont r act , or of any of t he r i ght s, c l ai ms or obl i gat i ons under t he Cont r act . The pr ovi s i ons of t hi s par agr aph appl y t o any subcont r act or who, i n t ur n, r equi r es t he ser vi ces of a subcont r act or .

6. I NTELLECTUAL PROPERTY RI GHTS AND CONFI DENTI ALI TY

6. 1. PROPRI ETARY I TEMS AND I NTELLECTUAL PROPERTY RI GHTS: 6. 1. 1. Al l document s ( i ncl udi ng dr awi ngs, est i mat es, manuscr i pt s, maps, pl ans,

r ecor ds, r epor t s, r ecommendat i ons) and ot her pr opr i et ar y i t ems ( i ncl udi ng dat a, devi ces, gauges, j i gs, mosai cs, par t s, pat t er ns, phot ogr aphs, sampl es, and sof t war e) ( j oi nt l y r ef er r ed t o as Pr opr i et ar y I t ems) , ei t her devel oped by t he Cont r act or or i t s Per sonnel i n connect i on wi t h t he Cont r act or f ur ni shed t o t he Cont r act or by or on behal f of t he I LO t o suppor t t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act , ar e t he excl usi ve pr oper t y of t he I nt er nat i onal Labour Or gani zat i on; and, wi l l be used by t he Cont r act or and i t s Per sonnel sol el y f or t he pur poses of t he Cont r act .

6. 1. 2. Al l i nt el l ect ual pr oper t y r i ght s and al l ot her pr opr i et ar y r i ght s ( i ncl udi ng copyr i ght s, pat ent s, t r ademar ks, sour ce codes, pr oduct s, pr ocesses, i nvent i ons, i deas, know- how) wi t h r egar d t o any mat er i al s ( j oi nt l y r ef er r ed t o as I nt el l ect ual Pr oper t y) , ei t her devel oped by t he Cont r act or or i t s Per sonnel i n connect i on wi t h t he Cont r act or f ur ni shed t o t he Cont r act or by or on behal f of t he I LO t o suppor t t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act , ar e t he excl usi ve


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pr oper t y of t he I nt er nat i onal Labour Or gani zat i on; and, wi l l be used by t he Cont r act or and i t s Per sonnel sol el y f or t he pur poses of t he Cont r act .

6. 1. 3. Dur i ng t he cour se of devel opment , Pr opr i et ar y I t ems and I nt el l ec t ual Pr oper t y devel oped or ut i l i zed by or f ur ni shed t o t he Cont r act or wi l l be made avai l abl e f or use and i nspect i on by t he I LO, upon r equest at r easonabl e t i mes and i n r easonabl e pl aces.

6. 1. 4. Such Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y wi l l be del i ver ed onl y t o I LO aut hor i zed of f i c i al s on compl et i on of t he Cont r act .

6. 1. 5. The Cont r act or wi l l di scl ose, t hr oughout i t s per f or mance, t o t he I LO’ s aut hor i zed of f i c i al s f ul l par t i cul ar s of al l sour ce codes, pr oduct s, pr ocesses, i nvent i ons, i deas, know- how, document s and any ot her mat er i al s devel oped or concei ved by t he Cont r act or , al one or j oi nt l y, i n connect i on wi t h t he Cont r act .

6. 1. 6. At t he r equest of t he I LO, t he Cont r act or wi l l t ake al l necessar y st eps t o execut e al l necessar y document s and gener al l y assi st t he I LO i n secur i ng i nt el l ect ual pr oper t y r i ght s and al l ot her pr opr i et ar y r i ght s i n compl i ance wi t h t he r equi r ement s of appl i cabl e l aw.

6. 1. 7. To t he ext ent t hat any I nt el l ect ual Pr oper t y due t o t he I LO under par agr aph 6. 1. 2 i ncl udes any i nt el l ect ual pr oper t y:

6. 1. 7. 1. of t he Cont r act or t hat : ( i ) pr e- exi st ed t he per f or mance by t he Cont r act or of i t s obl i gat i ons under t he Cont r act ; or ( i i ) i t may devel op or acqui r e, or t hat may have been devel oped or acqui r ed, i ndependent l y of t he per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act ; or

6. 1. 7. 2. of a t hi r d- par t y; t he Cont r act or gr ant s t o t he I nt er nat i onal Labour Or gani zat i on a per pet ual , r oyal t y- f r ee l i cense t o make unr est r i ct ed use of such i nt el l ect ual pr oper t y. The I nt er nat i onal Labour Or gani zat i on wi l l not c l ai m any owner shi p i nt er est i n t he i nt el l ect ual pr oper t y descr i bed i n subpar agr aphs 6. 1. 7. 1 or 6. 1. 7. 2.

6. 1. 8. The Cont r act or under t akes t o obt ai n, at i t s own expense, per mi ssi on t o use any t hi r d- par t y pr ot ect ed r i ght s t hat ar e necessar y f or t he per f or mance of t he Cont r act and, i f r equest ed, pr ovi de t he I LO wi t h evi dence of such per mi ssi on.

6. 1. 9. I n t he event t hat any Pr opr i et ar y I t ems or I nt el l ect ual Pr oper t y pr ovi ded t o t he I LO by t he Cont r act or ar e f or some r eason enj oi ned or f ound t o i nf r i nge any r i ght s of a t hi r d- par t y, or i n t he event of a set t l ement , ar e enj oi ned, l i mi t ed or ot her wi se i nt er f er ed wi t h, t hen t he Cont r act or , at i t s sol e cost and expense, wi l l pr ompt l y:

6. 1. 9. 1. pr ocur e f or t he I LO t he unr est r i ct ed r i ght t o cont i nue usi ng such Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y pr ovi ded t o t he I LO;

6. 1. 9. 2. r epl ace or modi f y t he Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y pr ovi ded t o t he I LO, or par t t her eof , wi t h t he equi val ent or bet t er Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y, or par t t her eof , t hat ar e non- i nf r i ngi ng; or ,

6. 1. 9. 3. r ef und t o t he I LO t he f ul l pr i ce pai d by t he I LO f or t he r i ght t o have or use such Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y or par t t her eof .

6. 2. CONFI DENTI AL NATURE OF AND RESPONSI BI LI TY FOR PROPRI ETARY I TEMS, I NTELLECTUAL PROPERTY AND OTHER I NFORMATI ON:

6. 2. 1. Unl ess ot her wi se made publ i c wi t h t he aut hor i zat i on of t he I LO, Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y and ot her i nf or mat i on, i r r espect i ve of what f or m t hey ar e, devel oped, col l ect ed, known, mar ked or r ecei ved by t he Cont r act or , wi l l be t r eat ed by t he Cont r act or as conf i dent i al and be used onl y f or t he pur poses of t he Cont r act .

6. 2. 2. The Cont r act or wi l l not communi cat e at any t i me t o any ot her per son, gover nment or ent i t y ext er nal t o t he I LO, any Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y or ot her i nf or mat i on known by r eason of i t s associ at i on wi t h t he I LO, whi ch has not been made publ i c, except wi t h t he aut hor i zat i on of t he I LO; nor wi l l t he Cont r act or at any t i me use such i nf or mat i on f or pr i vat e advant age or i n any manner pr ej udi c i al t o or i ncompat i bl e wi t h t he i nt er est s of t he I LO. Wher e t he Cont r act or i s r equi r ed by l aw t o di scl ose such Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y or ot her i nf or mat i on, i t wi l l gi ve t he I LO suf f i c i ent pr i or not i ce of t he r equest t o di scl ose i n or der t o al l ow t he I LO t o have a r easonabl e


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oppor t uni t y t o t ake pr ot ect i ve measur es or such ot her act i on as may be appr opr i at e.

6. 2. 3. The Cont r act or wi l l be r esponsi bl e f or such Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y and ot her i nf or mat i on. I n case of l oss of or damage t o any Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y or ot her i nf or mat i on t he Cont r act or may be r equi r ed t o:

6. 2. 3. 1. r epl ace or r epai r t he l ost or damaged Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y or ot her i nf or mat i on; or

6. 2. 3. 2. pr ovi de compensat i on t o t he I LO f or t he cost of r epl aci ng or r epai r i ng t he l ost or damaged Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y or ot her i nf or mat i on.

6. 3. PUBLI CI TY AND USE OF THE NAME, EMBLEM OR OFFI CI AL SEAL: 6. 3. 1. The Cont r act or may nei t her di scl ose t he t er ms and condi t i ons of t he

Cont r act nor adver t i se or ot her wi se make publ i c t he f act t hat i t i s a Cont r act or t o t he I LO.

6. 3. 2. The Cont r act or may not use or r epr oduce t he name, embl em or t he of f i c i al seal of t he I nt er nat i onal Labour Or gani zat i on or of t he I nt er nat i onal Labour Of f i ce, i ncl udi ng t hei r abbr evi at i ons, i n connect i on wi t h t he Cont r act or ’ s busi ness or ot her wi se.

6. 3. 3. I n r epor t i ng i t s pr ocur ement act i v i t i es, t he I LO may publ i sh ( e. g. , on t he i nt er net ) t he Cont r act or ’ s name and amount of t he Cont r act .

7. ETHI CAL CONDUCT

7. 1. LABOUR CLAUSES: The Cont r act or under t akes t o r espect , at al l t i mes and i n al l

c i r cumst ances r el evant t o t he per f or mance of t he Cont r act and i n r el at i on t o al l i t s Per sonnel , and t o ensur e t hat i t s subcont r act or s r espect :

7. 1. 1. The f ol l owi ng pr i nci pl es concer ni ng i nt er nat i onal l abour st andar ds of t he I nt er nat i onal Labour Or gani zat i on:

7. 1. 1. 1. t he f r eel y- exer ci sed r i ght of wor ker s, wi t hout di st i nct i on, t o or gani ze, f ur t her and def end t hei r i nt er est s and t o bar gai n col l ect i vel y, as wel l as t he pr ot ect i on of t hose wor ker s f r om any act i on or ot her f or m of di scr i mi nat i on r el at ed t o t he exer ci se of t hei r r i ght t o or gani ze, t o car r y out t r ade uni on act i v i t i es and t o bar gai n col l ect i vel y;

7. 1. 1. 2. t he pr ohi bi t i on of f or ced or compul sor y l abour i n al l i t s f or ms; 7. 1. 1. 3. equal r emuner at i on f or men and women f or wor k of equal val ue; 7. 1. 1. 4. equal i t y of oppor t uni t y and t r eat ment i n r espect of empl oyment and

occupat i on wi t hout di scr i mi nat i on on gr ounds of r ace, col our , sex, r el i gi on, pol i t i cal opi ni on, nat i onal ext r act i on or soci al or i gi n and such ot her gr ound as may be r ecogni zed under t he nat i onal l aw of t he count r y or count r i es wher e t he per f or mance, i n whol e or i n par t , of t he Cont r act t akes pl ace;

7. 1. 1. 5. t he pr ohi bi t i on of t he empl oyment of chi l dr en bel ow f our t een ( 14) year s of age or , i f hi gher t han f our t een ( 14) , t he mi ni mum age of empl oyment per mi t t ed by t he l aw of t he count r y or count r i es wher e t he per f or mance, i n whol e or i n par t , of t he Cont r act t akes pl ace, or t he age of t he end of compul sor y school i ng i n t hat count r y or count r i es, whi chever i s hi gher ;

7. 1. 1. 6. t he pr ohi bi t i on of t he empl oyment of per sons under t he age of ei ght een ( 18) f or wor k t hat , by i t s nat ur e or t he c i r cumst ances i n whi ch i t i s car r i ed out , i s l i kel y t o har m t he heal t h, saf et y or mor al s of such per sons;

7. 1. 1. 7. t he payment of wages i n l egal t ender , at r egul ar i nt er val s no l onger t han one mont h, i n f ul l and di r ect l y t o t he wor ker s concer ned. The Cont r act or shal l keep an appr opr i at e r ecor d of such payment s. Deduct i ons f r om wages ar e per mi t t ed onl y under condi t i ons and t o t he ext ent pr escr i bed by t he appl i cabl e l aw, r egul at i ons or col l ect i ve agr eement , and t he wor ker s concer ned must be i nf or med of such deduct i ons at t he t i me of each payment .

7. 1. 1. 8. t he pr ovi s i on of wages, hour s of wor k and ot her condi t i ons of wor k not l ess f avour abl e t han t he best condi t i ons pr evai l i ng l ocal l y ( i . e. , as cont ai ned i n: ( i ) col l ect i ve agr eement s cover i ng a subst ant i al pr opor t i on of empl oyer s and wor ker s; ( i i ) ar bi t r at i on awar ds; or , ( i i i ) appl i cabl e l aws or r egul at i ons, whi chever of f er s t he best wor ki ng condi t i ons) , f or wor k of t he same char act er per f or med


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i n t he t r ade or i ndust r y concer ned i n t he ar ea wher e wor k i s car r i ed out ;

7. 1. 1. 9. t he need t o ensur e, so f ar as i s r easonabl y pr act i cabl e, t hat t he wor kpl aces, machi ner y, equi pment and pr ocesses under t hei r cont r ol ar e saf e and wi t hout r i sk t o heal t h, and t hat t he chemi cal , physi cal and bi ol ogi cal subst ances and agent s under t hei r cont r ol ar e wi t hout r i sk t o heal t h when t he appr opr i at e measur es of pr ot ect i on ar e t aken; and pr ovi de, wher e necessar y, adequat e pr ot ect i ve c l ot hi ng and pr ot ect i ve equi pment t o pr event , so f ar as i s r easonabl y pr act i cabl e, r i sk of acci dent s or of adver se ef f ect s t o heal t h; and

7. 1. 2. Al l appl i cabl e l aws or r egul at i ons concer ni ng t er ms of empl oyment and condi t i ons of wor k, any col l ect i ve agr eement s t o whi ch i t i s par t y, or any ot her r el at ed measur e wi t h whi ch i t must compl y.

7. 2. PERSONNEL NOT TO BENEFI T: 7. 2. 1. The I LO r equi r es bi dder s and cont r act or s t o obser ve t he hi ghest et hi cal

st andar ds dur i ng t he pr ocur ement pr ocess and t he execut i on of cont r act s. I n or der t o ensur e t he r espect of t hese obl i gat i ons, t he I LO pr ovi des t he f ol l owi ng def i ni t i ons:

7. 2. 1. 1. “ f r audul ent pr act i ce” i s any act or omi ssi on, i ncl udi ng a mi sr epr esent at i on, t hat knowi ngl y or r eckl ess l y mi sl eads, or at t empt s t o mi sl ead, anot her t o obt ai n a f i nanci al or ot her benef i t or t o avoi d an obl i gat i on;

7. 2. 1. 2. “ cor r upt pr act i ce” i s t he of f er i ng, gi v i ng, r ecei v i ng or sol i c i t i ng, di r ect l y or i ndi r ect l y, of any advant age, i n or der t o i nf l uence i mpr oper l y t he act i ons of anot her ;

7. 2. 1. 3. “ conf l i c t of i nt er est ” i s a s i t uat i on t hat gi ves r i se t o an act ual , pot ent i al or per cei ved conf l i c t bet ween t he i nt er est s of one par t y and anot her ;

7. 2. 1. 4. “ col l usi ve pr act i ce” i s any conduct or ar r angement bet ween t wo or mor e bi dder s or cont r act or s, desi gned t o achi eve an i mpr oper pur pose, i ncl udi ng t o i nf l uence i mpr oper l y t he act i ons of anot her or t o set pr i ces at an ar t i f i c i al l evel or i n a non- compet i t i ve manner ;

7. 2. 1. 5. “ coer ci ve pr act i ce” i s i mpai r i ng or har mi ng, or t hr eat eni ng t o i mpai r or har m, di r ect l y or i ndi r ect l y, anot her or t he pr oper t y of anot her t o i nf l uence i mpr oper l y t he act i ons of anot her .

7. 2. 2. The Cont r act or wi l l not ( and wi l l ensur e t hat i t s Per sonnel do not ) pl ace i t sel f i n a posi t i on t hat may, or does, gi ve r i se t o a conf l i c t bet ween i t s i nt er est s and t he I LO’ s i nt er est s dur i ng t he pr ocur ement pr ocess or t he execut i on of t he Cont r act .

7. 2. 3. I f dur i ng any st age of t he pr ocur ement pr ocess a conf l i c t of i nt er est ar ose or dur i ng cont r act execut i on a conf l i c t of i nt er est ar i ses, or appear s l i kel y t o ar i se, t he Cont r act or wi l l i mmedi at el y not i f y t he I LO i n wr i t i ng, set t i ng out al l r el evant det ai l s, i ncl udi ng any si t uat i on i n whi ch t he i nt er est s of t he Cont r act or conf l i c t wi t h t he i nt er est s of t he I LO, or i n any si t uat i on i n whi ch any I LO of f i c i al , empl oyee or per son under cont r act wi t h t he I LO may have, or appear s t o have, an i nt er est of any k i nd i n t he Cont r act or ’ s busi ness or any ki nd of economi c or per sonal t i es wi t h t he Cont r act or . The Cont r act or wi l l t ake such st eps as t he I LO may r easonabl y r equi r e t o r esol ve or ot her wi se deal wi t h t he conf l i c t t o t he sat i sf act i on of t he I LO.

7. 2. 4. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , t he I LO r eser ves t he r i ght t o di squal i f y t he Cont r act or f or a speci f i ed or i ndef i ni t e per i od f r om par t i ci pat i ng i n t he pr ocur ement pr ocess of t he I LO or cont r act i ng wi t h t he I LO, i f i t i s shown t hat t he Cont r act or has, di r ec t l y or i ndi r ect l y, empl oyed f r audul ent , cor r upt , col l usi ve or coer ci ve pr act i ces or f ai l ed t o di scl ose a conf l i c t of i nt er est .

8. FULL DI SCLOSURE 8. 1. FULL DI SCLOSURE: The Cont r act or war r ant s t hat i t has made and wi l l make f ul l

and pr oper di scl osur e t o t he I LO of al l r el evant i nf or mat i on r el at i ng t o i t s busi ness act i v i t i es, f i nanci al condi t i on and owner shi p, pr i or t o ent er i ng i nt o t hi s Cont r act and f or i t s dur at i on, i ncl udi ng t hat i t i s not i dent i f i ed


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on or associ at ed wi t h4 any i ndi v i dual , gr oups, under t aki ngs and ent i t i es i dent i f i ed on t he l i s t est abl i shed by t he Uni t ed Nat i ons Secur i t y Counci l Resol ut i on 1267 ( 1267 Consol i dat ed Li st ) 5; and t hat i t i s not , nor has been, subj ect t o any sanct i on or t empor ar y suspens i on i mposed by any or gani zat i on wi t hi n t he Uni t ed Nat i ons Syst em i ncl udi ng t he Wor l d Bank.

9. DELAY, FORCE MAJEURE AND LI QUI DATED DAMAGES

9. 1. DELAY:

9. 1. 1. Shoul d t he Cont r act or encount er condi t i ons t hat do not const i t ut e For ce maj eur e and whi ch i mpede or ar e l i kel y t o i mpede t i mel y per f or mance of t he Cont r act ( Del ay) , t he Cont r act or wi l l i mmedi at el y not i f y t he I LO i n wr i t i ng wi t h f ul l par t i cul ar s of t he Del ay, i ncl udi ng i t s l i kel y dur at i on, and i t s cause. At t he I LO’ s r equest , t he Cont r act or and t he I LO wi l l consul t as soon as pr act i cabl e af t er r ecei pt of such not i ce, t o eval uat e any avai l abl e means of mi t i gat i on or appr opr i at e r emedi es pr ovi ded under t he Cont r act .

9. 1. 2. I n addi t i on t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , upon r ecei v i ng not i ce of Cont r act or ’ s Del ay ( or l i kel y Del ay) i n per f or mance, t he I LO wi l l have t he r i ght t o:

9. 1. 2. 1. suspend t he Cont r act , i n whol e or i n par t , and not i f y t he Cont r act or not t o pr oceed f ur t her wi t h i t s per f or mance whi ch has been subj ect t o ( or wi l l be subj ect t o) Del ay;

9. 1. 2. 2. wi t hhol d and/ or deduct payment t o t he Cont r act or f or t he por t i on of t he Cont r act subj ect t o Del ay; and

9. 1. 2. 3. pr ocur e al l or par t of t he Ser vi ces whi ch t he Cont r act or f ai l s t o pr ovi de i n a t i mel y manner .

9. 1. 3. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , t he Cont r act or wi l l be l i abl e f or any i ncr ease i n t he pr i ce payabl e by t he I LO r esul t i ng f r om t he pr ocur ement of t he Ser vi ces f r om ot her sour ces and t he I LO may appl y such addi t i onal cost s i ncur r ed, by deduct i on or ot her wi se, agai nst f ut ur e amount s owed by t he I LO t o t he Cont r act or .

9. 1. 4. Upon r ecei pt of not i ce of any deci s i on by t he I LO t o suspend t he Cont r act under subpar agr aph 9. 1. 2. 1 and wi t h r espect t o t he suspended por t i on of t he Cont r act , t he Cont r act or wi l l t ake i mmedi at e st eps t o r educe expenses t o a mi ni mum and wi l l not under t ake any f ur t her obl i gat i ons; pr ovi ded, however , t hat t he I LO and t he Cont r act or wi l l cont i nue per f or mance of t he Cont r act t o t he ext ent t hat i t i s not suspended or cancel l ed.

9. 2. FORCE MAJEURE: 9. 2. 1. Nei t her Par t y wi l l be l i abl e t o t he ot her Par t y f or f ai l ur e t o per f or m

i t s r espect i ve obl i gat i ons, i f such f ai l ur e i s as a r esul t of an unf or eseeabl e and i r r esi st i bl e event , act of nat ur e ( i ncl udi ng f i r e, f l ood, ear t hquake, st or m, hur r i cane, epi demi c or ot her nat ur al di sast er ) , any act of war ( whet her decl ar ed or not ) , i nvasi on, r evol ut i on, i nsur r ect i on, t er r or i sm, or any ot her act s of a s i mi l ar nat ur e or f or ce, ( For ce Maj eur e) pr ovi ded t hat such act s ar i se f r om causes beyond t he cont r ol and wi t hout t he f aul t or negl i gence of t he i nvoki ng Par t y.

9. 2. 2. The def aul t i ng Par t y wi l l not i f y, as soon as possi bl e af t er t he occur r ence of t he For ce Maj eur e event , t he ot her Par t y i n wr i t i ng wi t h f ul l par t i cul ar s of t he For ce Maj eur e event , i ncl udi ng i t s l i kel y dur at i on, t he est i mat ed expendi t ur es t hat wi l l l i kel y be i ncur r ed f or t he dur at i on of t he For ce Maj eur e event , and any ot her condi t i ons whi ch t hr eat en t o i nt er f er e wi t h t he def aul t i ng Par t y ’ s per f or mance of t he Cont r act .

9. 2. 3. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , i f ei t her Par t y i s r ender ed unabl e, i n whol e or i n par t , by r eason of For ce Maj eur e t o per f or m i t s obl i gat i ons and meet i t s r esponsi bi l i t i es under t he Cont r act and wher e t he For ce Maj eur e event exi st s beyond si xt y ( 60) days t hen t hat Par t y wi l l have t he r i ght t o

4 Uni t ed Nat i ons Secur i t y Counci l Resol ut i on 1617 def i nes “ associ at ed wi t h” and i t i s

avai l abl e at ht t p: / / www. un. or g/ sc/ commi t t ees/ 1267/ r esol ut i ons. sht ml . 5 The 1267 Consol i dat ed Li st i s avai l abl e at

ht t p: / / www. un. or g/ sc/ commi t t ees/ 1267/ aq_sanct i ons_l i st . sht ml .

http://www.un.org/sc/committees/1267/resolutions.shtml

http://www.un.org/sc/committees/1267/aq_sanctions_list.shtml


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suspend or t er mi nat e t he Cont r act wi t h a per i od of wr i t t en not i ce of seven ( 7) days.

9. 3. NOTI CE OF DELAY AND FORCE MAJEURE: I f not i ce i s not r ecei ved by a Par t y i n accor dance wi t h par agr aphs 9. 1. 1 or 9. 2. 2, t he Par t y who f ai l s t o not i f y of t he Del ay or For ce Maj eur e event wi l l be l i abl e f or damages r esul t i ng f r om such non- r ecei pt , except wher e t he Del ay or For ce Maj eur e event al so pr event s t r ansmi ssi on of t he not i ce.

9. 4. LI QUI DATED DAMAGES: Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , t he Par t i es agr ee t hat i f t he Cont r act or br eaches t he Cont r act , i ncl udi ng a Del ay i n per f or mance of t he Cont r act or ’ s obl i gat i ons under t he Cont r act , i t wi l l be i mpr act i cal or di f f i cul t t o quant i f y t he damages suf f er ed by t he I LO. The Par t i es, t her ef or e, agr ee t hat i n t he event of such a br each by t he Cont r act or , t he Cont r act or wi l l pay t o t he I LO, as l i qui dat ed damages, a sum equal t o t hr ee- t ent hs of one ( 0. 3) per cent of t he Cont r act pr i ce f or each day of del ay unt i l act ual del i ver y or per f or mance, up t o a maxi mum of t en ( 10) per cent of t he Cont r act pr i ce. Each Par t y acknowl edges and agr ees t hat t he l i qui dat ed damages amount speci f i ed her ei n ar e i nt ended t o r easonabl y compensat e t he I LO and not i nt ended t o puni sh t he Cont r act or . Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he Cont r act , t he I LO r eser ves t he r i ght t o r ecover such l i qui dat ed damages by deduct i on or ot her wi se, agai nst f ut ur e amount s owed by t he I LO t o t he Cont r act or .

10. TERMI NATI ON

10. 1. TERMI NATI ON BY THE I LO: 10. 1. 1. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he

Cont r act and wi t hout t he aut hor i sat i on of a cour t or any ot her aut hor i sat i on, t he I LO may t er mi nat e t he Cont r act i mmedi at el y by wr i t t en not i ce i n t he event t hat t he Cont r act or :

10. 1. 1. 1. i s f ound t o have made any mat er i al or f r audul ent mi sr epr esent at i on i n t he maki ng of or per f or mance of t he Cont r act r egar dl ess of when t he mi sr epr esent at i on i s di scover ed;

10. 1. 1. 2. becomes bankr upt , ot her wi se i nsol vent , or t he I LO r easonabl y det er mi nes t hat t he Cont r act or has become subj ect t o a mat er i al l y adver se change i n i t s f i nanci al condi t i on t hat t hr eat ens t o subst ant i al l y af f ect t he abi l i t y of t he Cont r act or t o per f or m any of i t s obl i gat i ons under t he Cont r act ;

10. 1. 1. 3. f ai l s t o per f or m cont r act ual obl i gat i ons or t o sat i sf y any guar ant ees or war r ant i es i t has made under t he Cont r act and does not r ect i f y such f ai l ur e wi t hi n s i xt y ( 60) days f ol l owi ng r ecei pt of a wr i t t en not i ce by t he I LO;

10. 1. 1. 4. i s decl ar ed undesi r abl e by t he gover nment wher e t he Cont r act or i s t o per f or m any of i t s obl i gat i ons under t he Cont r act ;

10. 1. 1. 5. i s t he subj ect of any sanct i on or t empor ar y suspensi on i mposed by any or gani zat i on wi t hi n t he Uni t ed Nat i ons Syst em i ncl udi ng t he Wor l d Bank; or

10. 1. 1. 6. t he I LO’ s act i v i t i es ar e cur t ai l ed or t er mi nat ed. 10. 1. 2. Upon r ecei pt of not i ce of t er mi nat i on by t he I LO, t he Cont r act or wi l l

t ake i mmedi at e st eps t o br i ng any Ser vi ces t o a c l ose i n a pr ompt and or der l y manner , wi l l r educe expenses t o a mi ni mum and wi l l not under t ake any f ur t her obl i gat i ons f r om t he dat e of r ecei pt of not i ce of t er mi nat i on.

10. 1. 3. I f t he Cont r act shoul d be t er mi nat ed by t he I LO, t he I LO wi l l make al l payment s whi ch may be due up t o t he ef f ect i ve dat e of t er mi nat i on f or any Ser vi ces sat i sf act or i l y del i ver ed or per f or med and accept ed by t he I LO.

10. 2. TERMI NATI ON BY THE CONTRACTOR: 10. 2. 1. Wi t hout pr ej udi ce t o any ot her r i ght or r emedy avai l abl e under t he

Cont r act and wi t hout t he aut hor i sat i on of a cour t or any ot her aut hor i sat i on, t he Cont r act or may t er mi nat e t he Cont r act i mmedi at el y by wr i t t en not i ce i n t he event t hat t he I LO:

10. 2. 1. 1. f ai l s t o make payment s whi ch ar e due under t he Cont r act and t he I LO does not r ect i f y such f ai l ur e wi t hi n a per i od of s i xt y ( 60) days af t er r ecei pt of t he Cont r act or ' s wr i t t en not i ce of def aul t ; or

10. 2. 1. 2. f ai l s i n i t s cont r act ual obl i gat i ons so as t o make i t unr easonabl e f or t he Cont r act or t o pr oceed wi t h t he per f or mance of i t s obl i gat i ons under t he Cont r act and t he I LO does not r ect i f y such f ai l ur e wi t hi n a per i od of s i xt y ( 60) days af t er r ecei pt of t he Cont r act or ' s wr i t t en not i ce of def aul t .


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11. WARRANTY

11. 1. WARRANTY OF SERVI CES:

11. 1. 1. The Cont r act or war r ant s t hat any Ser vi ces pr ovi ded i n accor dance wi t h t he Cont r act wi l l meet t he speci f i cat i ons, t i mef r ames and r el at ed r equi r ement s set f or t h i n t he Cont r act . Al l mat er i al s and wor kmanshi p ut i l i zed i n per f or mi ng t he Ser vi ces under t he Cont r act wi l l be of t he r espect i ve k i nd( s) descr i bed i n t he Cont r act and f r ee f r om def ect s. Mat er i al s not conf or mi ng t o t he speci f i cat i ons i n t he Cont r act wi l l not be used i n per f or mance of t he Ser vi ces wi t hout pr i or wr i t t en appr oval of t he I LO.

11. 1. 2. I f t he Ser vi ces do not meet t he r equi r ement s r ef er r ed t o above, t he Cont r act or wi l l , at i t s sol e expense, ei t her by r epai r or r epl acement , cor r ect , pr ompt l y modi f y or change any f aul t y wor kmanshi p mat er i al s, par t s and equi pment suppl i ed by i t t o t he ext ent necessar y t o sat i sf y t he above war r ant y.

11. 1. 3. I f any def ect or f ai l ur e i n t he Ser vi ces cannot be r ect i f i ed by r emedi al measur es wi t hi n t he per i od agr eed by t he I LO and t he Cont r act or , t he Cont r act or wi l l be consi der ed t o be i n def aul t and i n addi t i on t o exer ci s i ng any suspensi on or t er mi nat i on r i ght s set f or t h i n t he Cont r act , t he I LO has t he r i ght t o i ndependent l y r epl ace or r epai r t he Ser vi ces and t he Cont r act or wi l l be obl i gat ed t o r ei mbur se t he I LO f or al l t he addi t i onal cost s so i ncur r ed, i ncl udi ng by deduct i on or ot her wi se, agai nst f ut ur e amount s owed by t he I LO t o t he Cont r act or .

12. MI SCELLANEOUS

12. 1. CHANGE ORDERS: The I LO may, by wr i t t en not i f i cat i on, i ncr ease or decr ease

t he scope of Ser vi ces of t he Cont r act pr ov i ded t he st age r eached i n t he per f or mance of t he Cont r act so al l ows. I f any such changes i ncr ease or decr ease t he cost of and/ or t he t i me r equi r ed f or t he per f or mance of any par t of t he Cont r act , an equi t abl e adj ust ment wi l l be made i n t he Cont r act ’ s pr i ce or t i me schedul e, or bot h, and t he Cont r act wi l l accor di ngl y be amended. Any r equest f or consul t at i on or c l ai m f or adj ust ment under t hi s par agr aph wi l l be asser t ed by t he Cont r act or wi t hi n t hi r t y ( 30) wor ki ng days f r om t he dat e of r ecei pt of I LO' s change or der .

12. 2. AMENDMENTS: The Par t i es may by mut ual agr eement amend t he Cont r act . Amendment s wi l l be ef f ect i ve onl y i f i n wr i t i ng and when execut ed and del i ver ed on behal f of t he I LO and t he Cont r act or by per sons dul y aut hor i zed t o do so.

12. 3. NON- WAI VER OF RI GHTS: Ter mi nat i on of t he Cont r act i n whol e or i n par t by a Par t y or t he f ai l ur e by ei t her Par t y t o exer ci se any r i ght s avai l abl e t o i t , wi l l not af f ect t he accr ued r i ght s or c l ai ms and l i abi l i t i es of ei t her Par t y t o t he Cont r act .

12. 4. SURVI VAL: The obl i gat i ons cont ai ned i n par agr aphs 4. 6 ( I nsur ance) ; 4. 7 ( I ndemni f i cat i on) ; 6. 1 ( Pr opr i et ar y I t ems and I nt el l ect ual Pr oper t y Ri ght s) ; 6. 2 ( Conf i dent i al Nat ur e of and Responsi bi l i t y f or Pr opr i et ar y I t ems, I nt el l ect ual Pr oper t y and Ot her I nf or mat i on) ; 6. 3 ( Publ i c i t y and Use of t he Name, Embl em or Of f i c i al Seal ) ; and 11. 1 ( War r ant y of Ser vi ces) sur vi ve t he t er mi nat i on or expi r at i on of t he Cont r act .

12. 5. LI MI TATI ON ON ACTI ONS: I r r espect i ve of t hei r nat ur e, any di sput e, cont r over sy, or c l ai m ar i s i ng out of t he Cont r act or t he br each, t er mi nat i on, or i nval i di t y t her eof ( ot her t han obl i gat i ons enumer at ed i n par agr aph 12. 4) must be asser t ed wi t hi n s i x ( 6) mont hs af t er t he t er mi nat i on or expi r at i on of t he Cont r act .

13. SETTLEMENT OF DI SPUTES

13. 1. AMI CABLE SETTLEMENT: The Par t i es wi l l use t hei r best ef f or t s t o ami cabl y

set t l e any di sput e, cont r over sy, or c l ai m ar i s i ng out of t he Cont r act or t he br each, t er mi nat i on, or i nval i di t y t her eof by di r ect i nf or mal negot i at i ons, i ncl udi ng, wher e agr eed, by r ef er r al , t o an execut i ve l evel of aut hor i t y wi t hi n t he Par t i es. Wher e t he Par t i es wi sh t o seek such an ami cabl e set t l ement t hr ough conci l i at i on, t he conci l i at i on wi l l t ake pl ace i n accor dance wi t h t he Conci l i at i on Rul es t hen pr evai l i ng of t he Uni t ed Nat i ons Commi ssi on on I nt er nat i onal Tr ade Law ( UNCI TRAL) or accor di ng t o such ot her pr ocedur e as may be agr eed bet ween t he Par t i es i n wr i t i ng.


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13. 2. ARBI TRATI ON: Unl ess set t l ed ami cabl y under par agr aph 13. 1, wi t hi n s i xt y ( 60) days, af t er r ecei pt by one Par t y of t he ot her Par t y ’ s wr i t t en r equest , any di sput e, cont r over sy or c l ai m ar i s i ng out of t he Cont r act , or t he br each, t er mi nat i on or i nval i di t y t her eof , wi l l be set t l ed by ar bi t r at i on i n accor dance wi t h t he UNCI TRAL Ar bi t r at i on Rul es t hen pr evai l i ng. I n addi t i on:

13. 2. 1. t he pl ace of ar bi t r at i on wi l l be Geneva; 13. 2. 2. t he deci s i ons of t he ar bi t r al t r i bunal wi l l be based on gener al

pr i nci pl es of i nt er nat i onal commer ci al l aw; 13. 2. 3. t he ar bi t r al t r i bunal wi l l have no aut hor i t y t o awar d puni t i ve damages;

and 13. 2. 4. t he Par t i es wi l l be bound by any ar bi t r at i on awar d r ender ed as a r esul t

of such ar bi t r at i on as t he f i nal adj udi cat i on of any such di sput e, cont r over sy, or c l ai m ar i s i ng out of t he Cont r act , or t he br each, t er mi nat i on or i nval i di t y t her eof .

13. 3. LANGUAGE: The conci l i at i on and t he ar bi t r at i on pr oceedi ngs wi l l be conduct ed i n t he l anguage i n whi ch t he Cont r act i s s i gned pr ovi ded t hat i t i s one of t he t hr ee wor ki ng l anguages of t he I LO ( Engl i sh, Fr ench and Spani sh) . I n t he event t he Cont r act i s i n a l anguage ot her t han Engl i sh, Fr ench or Spani sh, t he conci l i at i on or t he ar bi t r at i on pr oceedi ngs wi l l be conduct ed i n Engl i sh, Fr ench or Spani sh.

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