rescue academy-vision
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Rescue Academy
Vision & StrategyMay 2016
Prepared by Reva McEachernPrincipal, Reva Digital Media
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Logic will get you from A to B.
Imagination will take you everywhere.
AnalysisT H E F O U N D AT I O N
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Rescue Academy Analysis Process
Assessments• Leadership Week• HR Conference• HRP Questionnaire
1:1 Meetings• 5 regions & 8 units• 7 training creators• 3 Leadership Board
Interviews• 1 HR Director• 3 Coordinators• 3 training creators
Research• Case Studies• Research Papers• Tech Demos
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r:dFocus on Performance
Learning Events On-Demand Learning Embedded Learning0
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90
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Learning and Performance Solutions
2015 2017
78%is what learning embedded in the work environment (e.g. performance support, social media, knowledge base) is expected to increase to by 2017, up from 50.9% in 2015. On-demand learning (e.g., eLearning, mLearning) is expected to increase from 86.6% to 95.0% over the same time period.
Source: eLearning Guild Survey on “Learning and Performance Ecosystems: Current State and Challenges
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r:dModern learning is 20% retention and 80% knowing when to look something up.
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r:d66% of IRC workers are millennials – their values
Sources: Pew Research Center: “Millennials surpass Gen Xers as largest generation in U.S. Labor Force,” (May 11, 2015) Millennial Branding. “The Cost of Millennial Retention Study.” 3 August 2013.
Development
Training. Career
advancement. Growth.
Meaning
Doing work that matters.
Autonomy
Doing work on ones own
terms.
Efficiency
Finding a better, faster, and easier
way to work.
Transparency
Being kept in-the-know on
the job.
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r:dDAILY WEEKLY MONTHLY QUARTERLY
YEARLY
Coaching &mentoring
e-learning courses
Instructor-led classes Conferences &trade shows
Web search
Peer/teaminteraction
Articles & blogs
Videos
Books
Apps
Online networksWebinars
Live networking
Onlinecourses
Podcasts &audio books
Live classes (external)
SE
LF-
DIR
EC
TED
L&D
-LE
D
How
the
Wor
kfor
ce
Lear
ns in
201
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Source: Degreed, How the Workforce Learns in 2016, 1/2016
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r:dTraditional L&D is out of sync with how we learn
10%
76%
20%
8%
70%
16%What L&D does now
How workers really learn
Formal classes and courses
From other people Informal learning as partof day-to-day work
≠
Source: Bersin by Deloitte, 2014 Corporate Learning Factbook, 2/2014; Center for Creative Leadership, 1996
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r:dDo we try to change workers’ preferences? Or change how we operate?
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r:dA New 70:20:10
Learning from New ExperiencesWork and Community
Learning from Others:Coaching, social learning, conversations, communities
Learning from Materials and Interventions:Courses, searches, conferences, reading, events
Experience: Difficult AssignmentsConnecting with Others
Self StudyTraini
ng
Actual Impact on Learning
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r:dHow IRC employees like to learn
On the Job
Online
Elearning Social Case Study
Mentoring
1-1 Feedback
Project
Observation
Offsite
Classroom
Small Groups
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r:dModern Workplace Learning
Ignores informal learning (80% of learning)
ScheduledCommand and control
TransactionalAdmin-Driven
Embraces both formal and informal learning
ContinuousSupport and enable
TransformationalEmployee-Driven
Traditional Modern
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r:dHigher-Impact Learning Organizations Deliver…
(-20%) +29% +13% +90%
Source: Bersin by Deloitte, 2015 Corporate Learning Factbook, 2/2015; 6/2015
Less training via ILT, vILT and
elearning courses)
More learning via on-the-job
experiences
More learning via collaboration and
coaching
More learning via on-demand resources
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r:dNew mindsets +New tools and technology +New processes and practices +New capabilities =Innovation
DesignV I S I O N A N D S T R AT E G Y
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r:dIn
stru
ctio
nal
Tech
nolo
gy
Per
form
ance
C
onsu
lting
Con
tent
D
evel
opm
ent
Impl
emen
tatio
n
Adm
inis
tratio
n
Lear
ner
Sup
port
Rescue Academy
Continuous Learning Culture
Consistency. Efficiency. Relevancy. Autonomy. Mobility. Effectiveness.
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r:dReference & Reinforcement
IRC Way
MDP & CDBC
Context Adpt.
Health, Safety & Security
GSC Compliance
Gender Equality
Challenge-Based LearningHumanitarian
Response Games
Temporary Transfer
Assignments
CD Boot Camp
Training & CertificationMDP & CD Boot
CampCertification Programs
Compliance Programs
Con
tinuo
us L
earn
ing
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r:dUnifying Informal and Formal Learning Everywhere
Learning
platform
eLearning Courses
Reference
Internal
Internal & External
All LearningMOOCS
LMS
VideosBoot
Camps
Live Events
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r:dContinuous Learning Onboarding Example
Rachel learns about IRC’s history, leadership and values via game-based
learning app.
Pre-Boarding
Rachel learns about IRC functions and visits a
program office and meets her assigned buddy, Pierre.
Onboarding
Rachel completes a compliance course
assigned to her via the learning platform.
Post-Boarding
In the field Rachel uses the reference app to access point of need information
even when offline.
Continuous Development
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r:dContinuous Learning via CD Boot Camp Example
mLearning games challenge knowledge of management and leadership while
developing evaluation and analysis skills.
Pre-BoardingMobile reference app provides info on HR
vetting, regional capacity building and GSC fraud, at the point of need.
OnboardingApp analytics identify knowledge and
growth areas, which the CD and manager can use to discuss career paths.
Continuous Development
TechnologyS U P P O R T I N G A P P L I C AT I O N S
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r:dSystem PrioritiesRecognizing the need for diverse and innovative solutions, and the disparate tools already in use across the organization for teaching and learning, Rescue Academy has established a list of criteria for technologies that may be included in the Academy.
Consistency• Custom branding• Cloud-based• Native mobility mobility
Accessibility• Adaptive content• Media optimization• Offline content accessibility
Relevancy• Content aggregation• Personalized content• Game-based & social
Efficiency• Rapid deployment• Content creation & distribution• Performance analytics
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r:dDegreed
• Portable profiles mean achievements are recognized beyond IRC
• Pathways lay the foundation for employee-driven learning
• 225,000+ sources of informal and formal learning content and events in one platform create a single point of access to all IRC learning and development offerings
• Administrative tools to analyze usage and manage users and content
Unifying Learning Platform
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r:dPathgather
• Open platform integrates with both public and private learning systems
• Unified search across all integrated systems provides fast and easy access to content
• Employees create and share “Paths”, curated collections of learning content
• Administrative tools to analyze usage and manage users and content
Unifying Learning Platform
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r:dInkling
• Staff can use their tablet, smartphone or computer to access content online or offline, anywhere in the world
• Admins / authors get insights into how, when and where content is used
• Admins / authors share content with individuals and groups, maintaining control over updates and access
Reference Platform
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r:dMlevel
• Staff engage with fast, fun gameplay and gamification concepts
• Staff master organization’s learning goals via a structured learning taxonomy
• More than just games: video, tasks, web links & point-of-need reference can all be included
Game-based learning platform
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r:dMindmarker
• Trainers automate delivery of quick, meaningful training reinforcements that can be completed in 2 minutes or less
• Gamification and smart localization (languages/timing) ensure the content is relevant and engaging
• A variety of content types, including video, surveys and assessments, provide content flexibility
Training reinforcement platform
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r:dKio Kit
Kio tablet The Kio tablet is a low cost, rugged tablet designed by a Nairobi company to deliver digital learning in areas with poor infrastructure. Kio Kit The Kio Kit consists of 40 Kio tablets, a BRCK+Pi microserver, 40 pairs of earphones, a hardened, water resistant, lockable case that is mobile. The Kit itself provides wireless charging for the tablets.
Digital Classroom
