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RESEARCH MANUAL

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Page 1: Research Manual

RESEARCH MANUAL

DEPARTMENT OF MANAGEMENT SCIENCESBAHRIA UNIVERSITY ISLAMABAD

Page 2: Research Manual

Introduction

Describing the master of business administration (MBA) thesis and the relevant assessment criteria, the MBA thesis/ project is intended as a guide for graduate students and supervisor(s) is to facilitate the project’s successful and timely completion.This research manual or guidelines apply to the final research project/ thesis of MBA Program. Determined by the supervisors involved, the specific content of the thesis may vary according to the program track.The first section of this research manual address the general guidelines of the MBA thesis/ project. The second section deals with the research proposal of the thesis/ project, high lighting such aspects as formal procedures, methodology; formatting research objectives, problems and drafting research plans.The third section deals with the structure and organization of the thesis/ project which include the format of the thesis/ project and referencing style.

Objectives In completing the MBA, the student should:

1. Independently conducts research, generates a solution to a practical field.2. Acquire more in depth knowledge and applies into his/her field of study

(further education).3. Demonstrates the skill (including verbal and written communication skills)

acquired in completing the MBA program curriculum.4. Reflect his/her own original work.5. Finishes the assignments(i.e. conducts research/ generates a design

solution with in the time permitted.To this end, the student independently develops and implements a research-oriented and/ or designing- oriented project. He/she completes the project with in the time permitted; justifies the models, theories, methodology and techniques used, as well as the research / design process as a whole, analyze the work completed and make both oral and written of his/her work.

We hope that the information provided in this manual will enhance your understanding of conducting a thorough research and will benefit you in future research activities.

Research Cell Team

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Page 3: Research Manual

Research Team

Kashif AhmedSenior LecturerResearch Coordinator051 9260002 ext [email protected]

Amna YameenLecturerResearch Officer

Sana AzizResearch Assistant051 9260002 ext [email protected]

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TABLE OF CONTENTS

General guidelines…………………….…..………………………………………………4

Format of the Proposal.........………………………………………………………………6

Structure and Organization of the Thesis…………………….…………………………...9

Structure and Organization of the Project…………...……………………………… .…26

Harvard Referencing Style …..……………………………………………………..……41

Abstract Sample... ……………………………………………………………………… 50

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GENERAL GUIDELINES

1. The candidate should make supervision arrangements to

discuss possible research title by choosing the name

of the supervisors approved by the Research Cell of

MS Department Bahria University.

2. Student should get approval of his/her supervisor

appointment from the Research Cell and getting

signature on research proposal submission form.

3. After getting supervisor approved by the Research

Cell, the student should arrange time to meet the

supervisor to discuss the possible research topic.

4. After the initial discussion with the supervisor, the

candidate should prepare a brief research proposal.

5. After the development of the research proposal with

the help of supervisor, the student has to get the

approval of the research plan on research proposal

submission form from the research cell. The proposal

MUST be submitted within 4 weeks after registration

of final project/thesis.

6. After getting approval, student has to submit the

original research proposal submission form, research

proposal along with required documents to the

Research Cell. Student may keep photocopy of the form

with him/herself.

7. After the submission of research proposal, student

should start research under the supervision of

his/her supervisor.

8. After the completion of thesis, student has to submit

three spiral bound copies of complete thesis with the

approval certificate of his/her supervisor to the

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Research Cell of MS Department for final defense with

in due date. The reprint should be submitted within 6

months after registration.

9. Research Cell will arrange final defense for the

student.

10. Student has to defend his/her thesis in front of

panel that comprises of two members i.e. internal

examiner (permanent faculty) and external examiner

(visiting faculty).

11. After defending the thesis, the student has to

incorporate all the corrections given by the

panelists during the final defense.

12. After incorporating all the corrections given by the

panelists during the final defense, student has to

get signatures of supervisor, internal examiner,

external examiner, Head of Research Cell/Research

coordinator and Head of MS Department on the final

approval sheet.

13.The final approval sheet is placed after the title

page of hardbound copy of final thesis. Approval sheet

format is available with photocopier.

14.Final thesis would not be accepted by the MS Research

Cell without the approval sheet.

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FORMAT OF RESEARCH PROPOSAL(THESIS)

1. Research Title

2. Background of the research

3. Rational for research

Motivation for research problem

Importance of proposed work

Author’s contribution/ originality to existing

knowledge on the topic

4. Literature review

There should be at least 15 to 20 academic

journals for literature review

Use proper in-text referencing

5. Research question (problem statement)

6. Research objectives

7. Research design

8. Research methodology

Study design (research instruments i.e.

experiment, survey, case study, creative endeavor)

Population/sample

Procedure

Type of data (primary and secondary data)

9. Expected outcomes (results of research)

10. Timelines (expected time to complete thesis)

11. References (using Harvard Referencing Style)

FORMAT OF RESEARCH PROPOSAL(PROJECT)

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1. Project Title

This should provide reader a clue what you

want to do in the project.

2. Background of the company and the

problem/opportunity

3. Rational for project research

a. Motivation for research problem

b. Importance of the proposed work/why the project

is worth doing

c. Author’s contribution/originality to existing

knowledge on the topic.

d. Benefits of proposed plan

4. Problem statement/priority issue

5. Project objectives

List the aim that will be achieved at the end of the project. This could be a re-statement of the priority issue, recognizing that the project may not fully solve the problem, but will contribute positively and significantly to its solution.

6. Contemporary Research (Literature review)

7. Project audience

Who is the project audience i.e. who wants to use the

results and recommendations of the project?

8. Research design

9. Research methodology

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a. Target industry, company

b. Population/sample

c. Procedure

d. Type of data (primary and secondary data)

10. Expected outcomes (results of research)

11. Timelines (expected time to complete project)

12. References (using Harvard Referencing Style)

STRUCTURE AND GUIDELINES FOR RESEARCH THESIS

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A thesis is evidence of an individual’s ability to

conceptualize and carry out research and to communicate the

results of that research in a coherent document. The

research should address an important problem of manageable

scope in the chosen field of study, and should make a

significant contribution to the profession’s theory or

practice. Most commonly, the work builds on previous

research findings and involves the collection, analysis and

interpretation of new data.

A thesis is not merely the effort of one scholar working in

isolation. Research candidates benefit greatly from the

input and support of faculty members, supervisor and

administrators. The Research Cell and others can offer

important advice to the research candidate in areas such as

research design, data collection procedures and analysis of

data. Ultimately, however, the student remains responsible

for the integrity of the research.

Before beginning of the thesis process, a research candidate

should become familiar with thesis previously published in

the specific field of study. This will help provide the

student with an impression of the format and style of

accepted thesis. However, the format of that thesis may

differ in many particulars from the standards set forth in

this manual. In these instances, the requirements detailed

here should be regarded as the appropriate style.

Faculty Management Sciences at Bahria University is

committed to the preservation and dissemination of the

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research contributions of its students. Most of the

requirements outlined in this thesis manual are established

with that commitment in mind. This thesis manual outlines

procedures that are designed to make preparation as

efficient as possible. Please read and follow these

procedures carefully to avoid costly and time consuming

revisions in format.

Format requirements

A typical thesis is made up of three parts:

Preliminaries

Text

Supplementaries

Each part may be organized as shown below:

Preliminary Pages

Flyleaf

Title page

Approval sheet

Abstract

Acknowledgements (optional)

Dedication (optional)

Table of contents

List of tables (optional)

List of figures (optional)

List of symbols (optional)

Text

Main body of thesis

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The main text contains the following chapters:

Ch 1) Introduction

It includes the following parts

Broad problem area/Background

Rational of the study

Problem statement

Theoretical framework

Objectives of the study

Hypothesis development (if any)

Definition of the terms

Ch 2) Literature review

There must be proper in-text referencing in literature

review. There should be atleast 15 to 20 academic journals

quoted in references. Students should also make sure that

2006 and 2007 journals are quoted. In-text references should

also be quoted in bibliography. For more details see Harvard

referencing guide. This chapter should also include the

theoretical framework and hypothesis of the study which may

be supported by the literature.

Ch 3) Method

It includes the following headings:

Sample/data

Instruments and measures/sources of data

Procedure

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Ch 4) Results and Discussion

Ch 5) Conclusion and recommendations

Supplementary (Optional)

References or bibliography

Appendices (optional)

Preliminary pages

These are numbered with lower case Roman numerals at the

bottom.

Flyleaf

Each thesis should have a flyleaf (a blank sheet with no

page number assigned) at the beginning and the end of the

thesis.

Title Page:

It includes

Title: It summarizes the main idea of the paper. It

should be a concise statement of the main topic and should

identify the actual variables. A title should be fully

explanatory when standing alone. Its principal function is

to inform readers about the study.

Author’s name (byline): the preferred form of an

author’s name is the first name, middle initial and last

name. This form reduces the likelihood of mistaken identity.

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Institutional affiliation: the affiliation identifies

the location where the author or authors conducted the

investigation, which is usually an institution.

The date shown must be the term and year of graduation in

which the student is officially graduating. Title must be

the same on title page, approval sheet and abstract. Titles

should be concise and descriptive. To facilitate indexing,

titles should be indicative of the contents. Avoid the use

of phrases such as “A study of”, “Effect of”, “Laboratory

Study of” etc. Abbreviations in title are discouraged.

However, recognized acronyms in the field may be

appropriate.

Approval Sheet

A number is awarded to this page but it should not be

printed on the page.

Original signatures (in ink) must appear on hardbound copy

of the thesis. The Department Head’s signature, supervisor’s

signature, internal examiner’s signature and Head of

Research Cell/Research Officer are required on the Approval

Sheet of the thesis.

Abstract

An abstract is a brief, comprehensive summary of the

contents of the thesis. It allows readers to survey the

contents of thesis quickly. It enables abstracting and

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information services to index and retrieve articles. A good

abstract is

Accurate: ensure that the abstract correctly reflects the

purpose and content of the manuscript.

Self contained: define all abbreviations and acronyms.

Define unique terms. Paraphrase rather than quote. It

includes names of authors and dates of publication in

citations of other publications.

Concise and specific: Make each sentence maximally

informative, especially the lead sentence. Be as brief as

possible. Begin the abstract with the most important

information.

Non evaluative: Report rather than evaluate. Do not add

to or comment on what is in the body of the manuscript.

Coherent and readable: Write in clear and vigorous

prose. Use verbs rather than their noun equivalents and the

active rather than passive voice. Use the present tense to

describe results with continuing applicability or

conclusions drawn. Use the past tense to describe variable

manipulated or tests applied. Use the third person rather

than first person. Avoid sentences and phrases that contain

no real information.

Abstract should contain the following information:

Name of student

Name of supervisor

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Research title

Number of pages

Degree conferred

Date

Problem

Objectives/Hypothesis

Method

Conclusion/Recommendations

All theses require an abstract. The first page of the

abstract is always numbered with small Roman numeral i.e.

iii. A sample abstract is shown in the end. Abstract should

not be of more than one page.

Paper Requirement

Standard-sized A4 paper of 90 grams must be used to prepare

the final copy of the thesis. Text must be printed on one

side of the paper. All pages of the manuscript must be the

same side. Do not use half sheets or scripts of paper glued,

taped or stapled to the pages.

Language

Thesis must be written in English.

Typeface

12-pt Courier New: it is the standard typeface for thesis.

Only 12-pt Courier New typeface must be used throughout the

thesis. All text, page numbers, table numbers, figure

numbers, captions and references must be in the same

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typeface. For general text, the font size should be 12

points.

Line Spacing (1.5)

It means leaving 1.5 lines blank between each line of type

on the page. For most word-processing software, this means

setting the line spacing to 1.5 lines.

Single Spacing: Bibliography or list of reference entries,

table and figure captions, and data within large tables are

to be single-spaced. Lengthy descriptions in the appendix

may also be single spaced. Quoted material of more than

three typewritten lines is indented and single spaced.

Quoted material which is three lines or fewer may be single

spaced for emphasis.

Text

The text pages, from beginning to end, are numbered with

Arabic numerals.

Style of type

Produce an accurate, clear, clean copy that will reproduce

well. The 12-pt Courier new style of type should be used

throughout the thesis.

Print styles that are similar to standard typefaces are

preferred. Italic type may be used for foreign words,

citation of titles, and special emphasis.

Margins

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Requirement (minimum): Top-1”; bottom-1”; left-1.5”; right-

1”. Leave 1 inch margin on top, bottom and right sides where

as 1.5 inch margin on left side of every page to allow for

binding.

The top margin of the first page of the preliminaries,

chapters, appendices and bibliographies is 2 inches. Margin

sets for different word processing systems will vary. The

right margin may be violated occasionally by one space and

bottom margin by one line. Always continue the text to the

bottom margin at the end of a chapter. WARNING: Photo

reproduction results in a slight enlargement, therefore

margins should be strictly observed on the original. The

bottom and right margin must never be less than ¾ inch on

reproduced copies.

These same margins are to be observed for tables,

illustrative materials, bibliographies and appendices as

well as n the text. Folded pages are not allowed in the text

as they may be damaged when thesis is trimmed. Right

justification is acceptable if the printer does it properly,

i.e. does not separate punctuation from characters and does

not leave gaps in the text.

Space between Words

Use one space between words and sentences.

Page Numbering

Each page of the thesis must be assigned a number.

Preliminary pages are numbered at the bottom with lower case

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Roman numerals. Preliminary page number i.e. I is assigned

to, but not printed on the title page.

The main text, typically starting with Chapter I, is

numbered with Arabic numerals. Begin each chapter on a new

page. First pages of introduction or sections, appendices,

and bibliographies are either left unnumbered (though a

number is always assigned) or numbered at the bottom. All

other text pages may have numbers placed either top or

bottom, and either centered on the text or aligned at the

right margin of the text. Most word processing programs will

do this automatically and, generally the automatic placement

will be acceptable as long as the following criteria are

met. Text should never fall outside the margins as specified

in this manual. Page numbers may be inside or outside the

top or bottom margins, but never less than ½ inch from the

edge of the page. If inside the margin, the number should

not be more than one line below the top margin or above the

bottom margin. There should never be less than one blank

line between the first or last text line and the page

number. Stamped page numbers are discouraged.

Word Limit

Thesis must not exceed from 15,000 to 20,000 words or 70 to

100 pages with 1.5 line space.

Headings and Subheadings

Use level 5 for chapter headings and levels 1-4 (if needed)

for headings within chapters.

Heading font size is 14 pt. Bold.

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Heading Level 5

CENTERED UPPERCASE HEADING

Heading Level 1

Centered uppercase and lower heading

Heading Level 2

Centered, Italicized, Uppercase and Lowercase Heading

Heading level 3

Flush Left, Italicized, Uppercase and lowercase

Heading level 4

Indented, italicized, lowercase paragraph heading

Each chapter is started on a new page. Headings for all

preliminary pages must be centered and in uppercase.

Text Alignment

Justified text is recommended

Paragraphs

When it is necessary to divide a paragraph at the end of a

page, at least two lines should appear at the bottom of the

page and two at the top of the following page.

Endnotes

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If end notes are used, they may be placed in the

supplementary at the end of thesis. Write the endnotes under

the heading of “endnote”.

Tables and Figures

Tables and figures should follow immediately after first

mention in the text or on the next page. If they are placed

on the first, continue the text to the bottom of preceding

page. Do not leave a space (gap) on the page where the table

or figure was first mentioned.

Figures must look professional. Hand lettering is

unacceptable unless executed by a professional draftsperson.

Any diagram, drawing, graph, chart, map, photograph or other

type of illustration must be presented in the thesis as a

figure.

Broadside Tables and Figures

In order to fit large tables or figures on a page, it is

sometimes necessary to place them broadside. The binding

margin for such a table or figure must be 1 ½ inches and all

other margins must be 1 inch. The top margin and page number

location must be the same as on a regular page.

Numbering of Tables and Figures

Numbering of tables and figures should be consecutive

throughout the entire thesis or within each chapter,

including those in the appendix. If the tables and figures

are to be numbered consecutively within each chapter, the

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chapter number should appear along with the table or figure

number e.g. 1.1, 1.2(for chapter 1); 2.1, 2.2(for chapter

2). The number and title of a table should be placed above

the table. Tables and figures are numbered separately.

Computer Output

Computer output, including pen plotting and screen plotting,

is acceptable provided the material is dark, clear, readable

copy transferred to acceptable paper. If the material is

tabular, room must be left at the top for the table number,

caption, appropriate lines, and columnar headings unless the

entire table is to be printed by the computer printout

machine.

Supplementaries

References or Bibliography

The style for references should follow the format given on

next page and Harvard Referencing Method attached. The style

used must be consistent throughout the thesis. There are

many good sources that may be consulted for certain fields

or to solve special problems. Advisors and committee members

usually have excellent references to suggest.

Appendices

Quality and format should be consistent with requirements

for other parts of the thesis including margins and

reproduction. Computer printout must conform to margins.

Reductions must be clear and readable. Appendices may be

treated in a fashion parallel to chapters. That is, the

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first page of an appendix would have a one inch top margin

and begin with a title – e.g., “Appendix I”, Appendix:

Diagrams.” Alternatively, an appendix may be introduced with

a cover page bearing only the title. The content of the

appendix then begins on the second page with the standard

one inch margin.

Students are supposed to quote atleast 15 to 20 academic

journal references in text and in bibliography. They should

also make sure that 2006 and 2007 journals are also quoted.

Thesis Submission Requirements

Two hard bound copies and a soft copy of thesis on CD

(placed in CD pocket in hardbound copy) are to be submitted

to the Research Cell. Thesis approval sheet should be

attached in both hard copies.

Color of Hard Bound Copy

Golden or silver color of text is recommended on black or

blue color background of hardbound copy of thesis.

Spine

Name of student

Title of the research project

Year

Rules and Regulations

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Marks breakdown

Final Defense

Progress report by the supervisor 20%

Internal examiner 40%

External examiner 40%

Consensus would be developed among the panelists before

awarding grade to the student.

Max Time Frame and Penalty

Maximum duration for the submission of final hardbound copy

of thesis is 6 months starting from the date of

registration. Extension may be given to student if he/she is

at final stage of thesis and cannot submit due to solid

reason. In case of failure, student has to re-enroll the

thesis in order to continue the same research work.

Responsibilities

Responsibilities of the supervisor

The research supervisor is responsible for providing

training to the research student to use the application soft

wares and other instruments to enhance their research

capabilities.

The research supervisor should strive to maintain continuous

support for the student.

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His/her role is to guide the student throughout his/her

research time frame

He/she is responsible for the timely completion of the

projects

He/she has to check the work progress consistently

He/she guides the student in research methodology and

corrects the technical errors. He/she suggests the

sources of information.

He/she also evaluates the student’s work a final stage

He/she has o check research topic archive provided in

the online database to ensure that research work is not

done on the same/similar topic, which the student is

going to finalize for his/her research work

Responsibilities of the student

To show intentions to learn

To carry out assigned duties satisfactorily

To fulfill all academic requirements

To follow instructions of supervisor

To visit the supervisor on regular basis to seek proper

guidance

To dedicate himself/herself to the study

To complete the research work in the given time frame

He/she has to check research topic archive provided in

the online database to ensure their research work is

not done on the same/similar topic, which he/she is

going to finalize for his/her research work

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STRUCTURE AND GUIDELINES FOR RESEARCH PROJECT

A project is evidence of an individual’s ability to

conceptualize and carry out research and to communicate the

results of that research in a coherent document. The

research should address an important problem of manageable

scope in the chosen field of study, and should make a

significant contribution to the profession’s theory or

practice. Most commonly, the work builds on previous

research findings and involves the collection, analysis and

interpretation of new data.

25

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A project is not merely the effort of two or more scholars

working in isolation. Research candidates benefit greatly

from the input and support of faculty members, supervisor

and administrators. The Research Cell and others can offer

important advice to the research candidate in areas such as

research design, data collection procedures and analysis of

data. Ultimately, however, the student remains responsible

for the integrity of the research.

Before beginning of the project, research candidates should

become familiar with the problem discussed and specific

subject, organization of study. The format of project is set

forth in this manual. The requirements detailed here should

be regarded as the appropriate style.

Bahria University is committed to the preservation and

dissemination of the research contributions of its students.

Most of the requirements outlined in this project manual are

established with that commitment in mind. This project

manual outlines procedures that are designed to make

preparation as efficient as possible. Please read and follow

these procedures carefully to avoid costly and time

consuming revisions in format.

Format requirements

A typical project is made up of three parts:

Preliminaries

Text

26

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Supplementaries

Each part may be organized as shown below:

Preliminary Pages

Flyleaf

Title page

Approval sheet

Abstract

Acknowledgements (optional)

Dedication (optional)

Table of contents

List of tables (optional)

List of figures (optional)

List of symbols (optional)

Text

Main body of project

The main text contains the following chapters:

Ch 1) Introduction

It includes the following parts

Broad problem area/Background

Problem statement

Objectives of the study

Research Methodology; it has the following parts

o Type of study

o Population/Sample

o Instruments and measures

Scope and limitations

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Ch 2) Contemporary Research (Literature review)

Ch 3) Industry overview/industrial analysis

Ch 4) Organizational overview

There should be proper in-text referencing in literature

review, industry overview and organizational overview. The

sources of information must be mentioned in-text and in

bibliography. There must be atleast 15 to 20 academic

journals quoted. Student should also ensure that 2006 and

2007 references should also be quoted. For more information

refer to Harvard Referencing Method.

Ch 5) Identification of issues

Ch 6) Possible options/alternatives

Ch 7) Best option/recommendations

Ch 8) Action plan

Bibliography

Annexure: Call Reports

Date and time of meetings

Persons interviewed

Interview sheet

Preliminary pages

These are numbered with lower case Roman numerals at the

bottom.

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Flyleaf

Each project should have a flyleaf (a blank sheet with no

page number assigned) at the beginning and the end of the

project.

Title Page:

It includes

Title: It summarizes the main idea of the paper. It

should be a concise statement of the main topic and should

identify the actual issues. A title should be fully

explanatory when standing alone. Its principal function is

to inform readers about the study.

Author’s name (byline): the preferred form of an

author’s name is the first name, middle initial and last

name. This form reduces the likelihood of mistaken identity.

Institutional affiliation: the affiliation identifies

the location where the author or authors conducted the

investigation, which is usually an institution.

The date shown must be the term and year of graduation in

which the student is officially graduating. Title must be

the same on title page, approval sheet and abstract. Titles

should be concise and descriptive. To facilitate indexing,

titles should be indicative of the contents. Avoid the use

of phrases such as “A study of”, “Effect of”, etc.

Abbreviations in title are discouraged. However, recognized

acronyms in the field may be appropriate.

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Approval Sheet

A number is awarded to this page but it should not be

printed on the page.

Original signatures (in ink) must appear on hardbound copies

of the project. The Department Head’s signature,

supervisor’s signature, internal examiner’s signature and

Head of Research Cell/Research Officer are required on the

Approval Sheet of the project.

Abstract

An abstract is a brief, comprehensive summary of the

contents of the project. It allows readers to survey the

contents of project quickly. It enables abstracting and

information services to index and retrieve articles. A good

abstract is

Accurate: ensure that the abstract correctly reflects

the purpose and content of the manuscript.

Self explanatory

Concise and specific: Make each sentence maximally

informative, especially the lead sentence. Be as brief

as possible. Begin the abstract with the most important

information.

Non evaluative: Report rather than evaluate. Do not

add to or comment on what is in the body of the

manuscript.

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Coherent and readable: Write in clear and vigorous

prose. Use verbs rather than their noun equivalents and

the active rather than passive voice. Use the present

tense to describe results with continuing applicability

or conclusions drawn. Use the third person rather than

first person. Avoid sentences and phrases that contain

no real information.

NOTE: abstract should not be more than one page

Paper Requirement

Standard-sized A4 paper of 90 grams must be used to prepare

the final copies of the project. Text must be printed on one

side of the paper. All pages of the manuscript must be the

same side. Do not use half sheets or scripts of paper glued,

taped or stapled to the pages.

Language

Project must be written in English.

Typeface

12-pt Courier New: it is the standard typeface for project.

Only 12-pt Courier New typeface must be used throughout the

project. All text, page numbers, table numbers, figure

numbers, captions and references must be in the same

typeface. For general text, the font size should be 12

points.

Line Spacing (1.5)

It means leaving 1.5 lines blank between each line of type

on the page. For most word-processing software, this means

setting the line spacing to 1.5 lines.

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Single Spacing: Bibliography or list of reference entries,

table and figure captions, and data within large tables are

to be single-spaced. Lengthy descriptions in the appendix

may also be single-spaced. Quoted material of more than

three typewritten lines is indented and single-spaced.

Quoted material that is three lines or fewer may be single

spaced for emphasis.

Text

The text pages, from beginning to end, are numbered with

Arabic numerals.

Style of type

Produce an accurate, clear, clean copy that will reproduce

well. The 12-pt Courier new style of type should be used

throughout the project.

Print styles that are similar to standard typefaces are

preferred. Italic type may be used for foreign words,

citation of titles, and special emphasis.

Margins

Requirement (minimum): Top-1”; bottom-1”; left-1.5”; right-

1”. Leave 1 inch margin on top, bottom and right sides where

as 1.5 inch margin on left side of every page to allow for

binding.

The top margin of the first page of the preliminaries,

chapters, appendices and bibliographies is 2 inches. Margin

sets for different word processing systems will vary. The

right margin may be violated occasionally by one space and

bottom margin by one line. Always continue the text to the

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bottom margin at the end of a chapter. WARNING: Photo

reproduction results in a slight enlargement, therefore

margins should be strictly observed on the original. The

bottom and right margin must never be less than ¾ inch on

reproduced copies.

These same margins are to be observed for tables,

illustrative materials, bibliographies and appendices as

well as in the text. Folded pages are not allowed in the

text as they may be damaged when project is trimmed. Right

justification is acceptable if the printer does it properly,

i.e. does not separate punctuation from characters and does

not leave gaps in the text.

Space between Words

Use one space between words and sentences.

Page Numbering

Each page of the project must be assigned a number.

Preliminary pages are numbered at the bottom with lower case

Roman numerals. Preliminary page number i.e. I is assigned

to, but not printed on the title page.

The main text, typically starting with Chapter I, is

numbered with Arabic numerals. Begin each chapter on a new

page. First pages of introduction or sections, appendices,

and bibliographies are either left unnumbered (though a

number is always assigned) or numbered at the bottom. All

other text pages may have numbers placed either top or

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bottom, and either centered on the text or aligned at the

right margin of the text. Most word processing programs will

do this automatically and, generally the automatic placement

will be acceptable as long as the following criteria are

met. Text should never fall outside the margins as specified

in this manual. Page numbers may be inside or outside the

top or bottom margins, but never less than ½ inch from the

edge of the page. If inside the margin, the number should

not be more than one line below the top margin or above the

bottom margin. There should never be less than one blank

line between the first or last text line and the page

number. Stamped page numbers are discouraged.

Word Limit

Project must not exceed from 15,000 to 20,000 words or 70 to

100 pages with 1.5 line space.

Headings and Subheadings

Use level 5 for chapter headings and levels 1-4 (if needed)

for headings within chapters.

Heading font size is 14 pt. Bold.

Heading Level 5

CENTERED UPPERCASE HEADING

Heading Level 1

Centered uppercase and lower heading

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Heading Level 2

Centered, Italicized, Uppercase and Lowercase Heading

Heading level 3

Flush Left, Italicized, Uppercase and lowercase

Heading level 4

Indented, italicized, lowercase paragraph heading

Each chapter is started on a new page. Headings for all

preliminary pages must be centered and in uppercase.

Text Alignment

Justified text is recommended

Paragraphs

When it is necessary to divide a paragraph at the end of a

page, at least two lines should appear at the bottom of the

page and two at the top of the following page.

Endnotes

If endnotes are used, they may be placed in the

supplementary at the end of project. Write the endnotes

under the heading of “endnote”.

Tables and Figures

Tables and figures should follow immediately after first

mention in the text or on the next page. If they are placed

on the first, continue the text to the bottom of preceding

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page. Do not leave a space (gap) on the page where the table

or figure was first mentioned.

Figures must look professional. Hand lettering is

unacceptable unless executed by a professional draftsperson.

Any diagram, drawing, graph, chart, map, photograph or other

type of illustration must be presented in the project as a

figure.

Broadside Tables and Figures

In order to fit large tables or figures on a page, it is

sometimes necessary to place them broadside. The binding

margin for such a table or figure must be 1 ½ inches and all

other margins must be 1 inch. The top margin and page number

location must be the same as on a regular page.

Numbering of Tables and Figures

Numbering of tables and figures should be consecutive

throughout the entire project or within each chapter,

including those in the appendix. If the tables and figures

are to be numbered consecutively within each chapter, the

chapter number should appear along with the table or figure

number (e.g. 1.1, 1.2(for chapter 1); 2.1, 2.2(for chapter

2). The number and title of a table should be placed above

the table. Tables and figures are numbered separately.

Computer Output

Computer output, including pen plotting and screen plotting,

is acceptable provided the material is dark, clear, readable

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copy transferred to acceptable paper. If the material is

tabular, room must be left at the top for the table number,

caption, appropriate lines, and columnar headings unless the

entire table is to be printed by the computer printout

machine.

Supplementaries

References or Bibliography

The style for references should follow the format of thesis.

The style used must be consistent throughout the project.

There are many good sources that may be consulted for

certain fields or to solve special problems. Advisors and

committee members usually have excellent references to

suggest.

Appendices

Quality and format should be consistent with requirements

for other parts of the project including margins and

reproduction. Computer printout must conform to margins.

Reductions must be clear and readable. Appendices may be

treated in a fashion parallel to chapters. That is, the

first page of an appendix would have a one inch top margin

and begin with a title – e.g., “Appendix I”, Appendix:

Diagrams.” Alternatively, an appendix may be introduced with

a cover page bearing only the title. The content of the

appendix then begins on the second page with the standard

one-inch margin.

Project Submission Requirements

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Two hardbound copies and a soft copy of project on CD

(placed in CD pocket back side) are to be submitted to the

Research Cell. The sample of title page of the hardbound

copy can be obtained from the Research Cell. Project

Approval sheet should be attached in both hard bound copies.

Color of Hard Bound Copy

Golden or silver color of text is recommended on the black

or blue color background of hardbound copy of project.

Spine

Name of student

Title of the research project

Year

Rules and Regulations

Marks breakdown

Final Defense

Progress report by supervisor 20%

Internal examiner 40%

External examiner 40%

Consensus would be developed among the panelists before

awarding grade to the student.

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Max Time Frame and Penalty

Maximum duration for the submission of final hardbound copy

of project is 6 months starting from the date of

registration. Extension may be given to student if he/she is

at final stage of project and cannot submit due to solid

reason. In case of failure, student has to re-enroll the

project in order to continue the same research work.

Responsibilities

Responsibilities of the supervisor

The research supervisor is responsible for providing

training to the research student to use the application soft

wares and other instruments to enhance their research

capabilities. The research supervisor should strive to

maintain continuous support for the student.

His/her role is to guide the student throughout his/her

research time frame

He/she is responsible for the timely completion of the

projects

He/she has to check the work progress consistently

He/she guides the student in research methodology and

corrects the technical errors. He/she suggests the

sources of information.

He/she also evaluates the student’s work a final stage

He/she has o check research topic archive provided in

the online database to ensure that research work is not

done on the same/similar topic, which the student is

going to finalize for his/her research work

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Responsibilities of the student

To carry out assigned duties satisfactorily

To fulfill all academic requirements

To follow instructions of supervisor

To visit the supervisor on regular basis to seek proper

guidance

To complete the research work in the given time frame

He/she has to check research topic archive provided in

the online database to ensure their research work is

not done on the same/similar topic, which he/she is

going to finalize for his/her research work

HARVARD REFERENCING STYLE

In writing academic reports, essays and dissertations, you will frequently have to refer to (or cite) books, journal articles, reports and other documents. These citations must be linked in some way to a full list of references/bibliography presented at the end of your work.

Importance of accurate citation and referencing:To enable you keep track of where you searched for informationTo enable you quickly locate information you have already citedTo enable your tutor to check the veracity of the information quotedTo enable others follow your researchTo prevent plagiarism

The content of your references should answer the following questions

Who wrote or is responsible for the work?What is the title of the work?Where, when and by whom it was published?

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THE HARVARD REFERENCING SYSTEM:Harvard Referencing System consists of two parts:1. The in-text referencing2. Bibliography

In-text referencing:The in-text referencing is the part you must include in text. It must contain enough information for the reader to look it up in your bibliography

Bibliography:The Bibliography is a list of the references you have used in the text, and in developing your text outline. It appears at the end of your written material. Every in-text reference, except personal communications, MUST be included in the Bibliography at the end of your material.

References/bibliography should contain appropriate information in the following order:Originator (author, editors or company)Date of publication (Harvard Method)TitleMaterial Designation (non print resources)EditionPublication DetailsDate of publication (Numeric system)Page numbers where appropriate

A sample bibliography is given at the end.

1. Referencing a bookWhen using in-text referencing for published texts, you must include enough information so that the reader knows the author’s surname, the year of publication, and the specific page numbers where the material can be found.The In-text referenceTwo common methods of writing are shown here without referencing. You might say:

Dwyer suggested that we should aim to create associations that are favorable rather than unfavorable.

Alternatively, you might present the same material like this:

In 1999, Dwyer suggested that we should aim to create associations that are favorable rather than unfavorable.

On the other hand, you could even present it like this:

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However, as these concepts are not your original material, you must reference them. There are a number of referencing methods shown below. It does not matter which of them you use, however as the most important consideration is that you be consistent throughout your material.Any of the following in-text referencing methods are acceptable.Dwyer (1999, p.195) suggests that ...Dwyer (1999:195) suggests that ...In 1999, Dwyer (p.195) suggests that ...We should aim to create associations that are favorable rather than unfavorable (Dwyer, 1999, p.195).

The Bibliographic entryIn all the above cases, there would be only one bibliographic entry. This must be written as:Dwyer J, 1999, Communication in Business – Strategies and Techniques, PrenticeHall, Sydney.You will see that this is written in the form of:Author or Editor, year (no brackets), title, (edition number), publisher, city of publication

2. Referencing a conference paperIf you refer to a paper presented at a conference, then the following examples illustrate how this should be treated.The In-text reference(Boudreau, 1990, p.9)The Bibliographic entryBoudreau J, 1990, ‘Cost-benefit analysis applied to human resource management decisions’, Paper presented to IPM NZ Conference, Auckland, NZ, 12-14 September, pp.1-11.

3. Referencing a corporate publicationIf you refer to material from a business or non-government organization, and you know who the author is, then treat it like a book. If you do NOT know who the author is, then the business or organization is assumed to be the author.This is illustrated below.The In-text reference(Aurion Corporation, 1999, [p.3])The Bibliographic entryAurion Corporation, 1999, “Taking the Journey with you”, Aurion Corporation, Brisbane.

4. Referencing an e-mail

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If you wish to refer to an e-mail message, use the following format.The In-text referenceThe in-text reference should show the author, the year of transmission, the day of transmission, the month of transmission, and then the word “e-mail”. If the person’s name is unclear, you should use their e-mail “name”. This is the section of the e-mail address in front of the “@” symbol.Note: If the e-mail address is a person’s private e-mail address and not a business e-mail address, you should obtain that person’s permission.In 1999, the Manager of Foley Industries, Ms Bernice Foley (10 July, e-mail), cited the current economic conditions as still being a major factor in orThe current economic conditions are still seen as a major factor in business today (Foley B, 1999, 10 July, e-mail).The Bibliographic entryAs shown below the bibliographic entry should include the “subject line” of the message as a title and the full date instead of just the year. It should include the “e-mail to” and both e-mail addresses.Sender (sender’s e-mail address), day month year, subject of message, e-mail toreceiver (receiver’s e-mail address).an example is as follows:Berwick J, ([email protected]), 15 January 2000, Management on Norfolk, e-mail to INicholson ([email protected])

5. Referencing an edited publicationWhen you refer to the work of an author from a chapter or a paper that has been contributed by that author to a collection of material by different authors and edited by one of the authors or another person, then the material is from an edited publication. So if you refer to material written by W Weaver, taken from a publication edited by AG Smith, then it should be presented as shown here.The In-text referenceThis refers to Weaver’s work even though the material appears in an edited publication.(Weaver W, 1996, p.17)The Bibliographic entryYou must include both of these entries so that, together, they show that Weaver has contributed material to a publication edited by Smith.Smith, AG (Ed), 1996, Communication and Culture, Holt, Rinehart & Wilston, New York.Weaver W, 1996, “The Mathematics of Communication”, in Smith 1996, pp.15-24

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6. Referencing a Government documentIf you refer to material from a Government department and you know who the author is, then treat it like a book. If you do NOT know who the author is, then the Department is assumed to be the author. This is illustrated below.The In-text reference(Attorney-General’s Department, 1998, p.16)The Bibliographic entryAttorney-General’s Department, 1998, Privacy Act 1988, Ausinfo, Canberra.

7. Referencing a website

The In-text referencewww.mhhe.comThe Bibliographic entrySearching for …..( write the type of information that you have found from internet)Accessed on February 3, 2008Available at: ……(here paste the complete web link)

EXAMPLE:Searching for effect of enrichment on working environmentAccessed on 30th November, 2007Available at: www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/0260250605.html#b6

8. Referencing a journal or magazineIf you refer to an article in a journal or magazine, you need to follow the same rules as for published texts. The In-text reference“It is time for three spirits to work together” (Dattner, 1999, p.12).The Bibliographic entryYou will see that the article’s name is in quotes, the Journal’s name is in Italics, and the Journal’sissue identification is also included.Dattner F, 1999, “Formidable, Reflective Capacity”, Management Today, September,p.12.

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9. Referencing a journal from an electronic databaseIf you refer to an article in a journal from an electronic database, you need to follow the same rules as for articles from the Internet.The In-text reference“Retention of personnel depends on the companies’ ability to formulate preventive defection program(Gordon, 1999).” The Bibliographic entry You will see that the article’s name is in quotes, the Journal’s name is in Italics, the Journal’s issue identification is included, and so is where the article was found.Gordon C, 1999, “Forced outside. (external hiring)”, Human Resource Planning, March, v22 i1 p18(2) [electronic]. Available from: Moreton TAFE Libraries, Moreton E-Files, Article A54657577 [9 August 2000].

10. Unpublished minutes of a meetingAlways include the following:author (usually an organization)year meeting occurredtitle of the minutes with quotation marksplace of meetingdate of meeting, in the form 21-24 AugustManagement Team, 2004, “Minutes of Monthly Staff Meeting”, Moreton Institute ofTAFE, 26 October.

11. Referencing a newspaper

The In-text referenceE-mail is society’s new “time-waster” (Cameron, 2000, p.17), and it seems that ....The Bibliographic entryCameron M, 2000, “Firms pay high price for e-mail overload”, The Courier Mail, 15 January, p.17.

If you refer to an article from a newspaper and you do NOT know who the author is thenThe In-text referenceE-mail is society’s new “time-waster” (The Courier Mail, 2000, p.19), and it seems that ....The Bibliographic entryThe Courier Mail, 2000, “Firms pay high price for e-mail overload”, The Courier Mail, 15 January, p.19.

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12. Referencing a personal communication

The In-text referenceDuring an interview in 1998, the Manager of Foley Industries, Ms Bernice Foley, cited the current economic conditions as a major factor in ... orThe current economic conditions are seen as a major factor in business today (Foley, B, 1998, Personal Interview).

The Bibliographic entryIn neither case should you include a Bibliographic entry.

13. Referencing a thesisIf you reference a thesis, then the example below should be followed.The In-text reference(Nicholson, 1996, pp.120-123)The Bibliographic entryNicholson IJ, 1996, “The First 100 Years - The development of technical education inQueensland to 1977”, PhD Thesis, University of New England, Armidale, NSW.

14. Referencing unpublished materialIf you refer to material that has not been published, follow the examples below.The In-text reference(Nicholson, 1999, p.14)The Bibliographic entryNicholson IJ Dr, 1999, “Risk Management”, unpublished notes.

15. A reference with two authorsIf a reference has two authors, always refer to both names every time the reference occurs in the text.Use an “&” between the names.The In-text reference(Compton & Nankervis, 1991, p.45)The Bibliographic entryCompton RL & Nankervis AR, 1991, Effective Recruitment and Selection Practices, CCH Australia Limited, Sydney.

16. A reference with more than two authorsIf a reference has more than two authors, use all the names ONLY in the first in-text reference.

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Always use an “&” before the last name.The first In-text reference(Dessler, Griffiths, Lloyd-Walker, & Williams, 1999, p.26)In the subsequent in-text references, use the first author’s name followed by “et al” in italics.The second and subsequent In-text references(Dessler et al, 1999, p.29)The Bibliographic entryDessler G, Griffiths J, Lloyd-Walker B, & Williams A, 1999, Human ResourceManagement, Prentice Hall, Melbourne.

An example BibliographyThis example bibliography is included to show HOW you should do it.

Attorney-General’s Department, 1998, Privacy Act 1988, Ausinfo, Canberra.Aurion Corporation , 1999, “Taking the Journey with you”, Aurion Corporation, Brisbane.Bee R & Bee F, 1990, Management Information Systems and Statistics, Institute of PersonnelManagement, London.Berwick J, ([email protected]), 15 January 2000, Management on Norfolk, e-mail to I Nicholson([email protected])Boudreau J, 1990, ‘Cost-benefit analysis applied to personnel/human resource management decisions’,Paper presented to IPM NZ Conference, Auckland, New Zealand, 12-14 September, pp.1-11.Cameron M, 2000, “Firms pay high price for e-mail overload”, The Courier Mail, 15 January, p.17Castio WX, c.1997, Costing Human Resources, Kent, Boston.Castio WX, 1998, Reducing Human Resource Costs, Kent, Boston.Compton RL & Nankervis AR, 1991, Effective Recruitment and Selection Practices, CCH AustraliaLimited, Sydney.Dattner F, 1999, “Formidable, Reflective Capacity”, Management Today, September, p.12.Dessler G, Griffiths J, Lloyd-Walker B, & Williams A, 1999, Human Resource Management, PrenticeHall, Melbourne.Doran A & Rampton G, 1999, “Making A Business Case for a New HRIS” [online]. Available from:www.hronline.com/lib/hris/phbus.html [12 March 2000].Dwyer J, 1997, The Business Communication Handbook, 4th edn., Prentice Hall, Sydney.Dwyer J, 1999, Communication in Business – Strategies and Techniques, Prentice Hall, Sydney.

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Gordon C, 1999, “Forced outside. (external hiring)”, Human Resource Planning, March, v22 i1 p18(2)[electronic]. Available from: Moreton TAFE Libraries, Moreton E-Files, Article A54657577 [9August 2000].HROnline, 1999, “Making A Business Case for a New HRIS” [online]. Available from:www.hronline.com/lib/hris/phbus.html [12 March 2000].Menday J, 1996, Call Centre Management - A Practical Guide, CallCraft, Newdigate, UK.Nankervis AR, Compton RL & McCarthy TE, 1996, Strategic Human Resource Management, 2ndedn., Thomson Publishing Nelson, Melbourne.Nicholson IJ, 1996, “The First 100 Years - The development of technical education in Queensland to1977”, PhD Thesis, University of New England, Armidale, NSW.Nicholson IJ Dr, 1999, “Risk Management”, unpublished notes.Harvard Referencing – 3rd EditionDr Ian Nicholson Page 20Resmanag.com, nd, “Estimating your manpower needs” [online]. Available from:www.resmanag.com/lib/hris/estmanpwr.html [1 October 2004].Stone RJ, 1998a, Human Resource Management, 3rd edn., Wiley, Brisbane.Stone RJ, 1998b, Readings in Human Resource Management, Vol.3, Wiley, Brisbane.The Courier Mail, 2000, “Firms pay high price for e-mail overload”, The Courier Mail, 15 January,p.19.Willson-Murray R, 1997, Managing Projects - a new approach, John Wiley & Sons, Brisbane.

Web References:

Searching for effect of enrichment on working environmentAccessed on 30th November, 2007Available at: www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/0260250605.html#b6

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ABSTRACT SAMPLE

In an extension of research demonstrating causal effects of

intercessory prayer for physical healing in a medical

setting, the present study experimentally examined the

effects of intercessory prayer for improved task performance

in an employment setting. Trained customer service

representatives either did, or did not, receive (over a 14

day period) daily intercessory prayer for the specific needs

and challenges of their workplace. Speed of call handling

was evaluated for each customer service representative. The

specific dependent measures were number of calls per hour

and number of seconds per call. No statistically significant

differences between prayer and non-prayer groups were found

for either calls per hour or seconds per call.

Recommendations for research in this new era of study center

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on methodological issues, including the selection of

relevant dependent measures.

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