research papers on impact of promotional media on consumer buying behaviour in apparel industry
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Phoebe R. Apeagyei in her article “The Impact of Image on Emerging Consumers of Fashion”
(2006) evaluates the impact of image on the consumer segment and discloses links between
various factors such as attitudes, self consciousness, body image, etc. In this study conducted it
was known that a number of women select those clothes in which they look slimmer and men
also admits that they choose fitted t-shirts that shoes their toned physique and reveals their
chiseled look. In both cases these were linked to fashionable celebrities with strong aesthetic
sense and claims that they had the ‘ideal’ image. Many disclose that they want to be considered
fashionable and often bought current fashion followed by the celebrities and fashion leaders. It
was also known that the retailers can increase competitiveness and even gain store patronage by
closely targeting and fulfilling their customers’ needs.
AZEVEDO, S.G., PEREIRA M., FERREIRA, J. and PEDROSA, V. in their article
“Consumer buying behavior in fashion retailing: Empirical evidences” (2007) did research
on consumers buying behavior and a scientific study of the processes was conducted in which
consumers used to select, secure and dispose of products and services to satisfy their needs.
Firms can satisfy the needs of the consumers only when they will understand them. The paper
also studies the gender differences in consumer buying behavior of a Portuguese population and
for this a survey was conducted across Portugal and it was found out that the there exists a
difference between women and men especially in terms of the products they buy, the place from
where they buy, the time when they buy and the tactics used in taking a buying decision.
Ann Petermans*, Koenraad Van Cleempoel*, Erik Nuyts* and Jan Vanrie* . in their article
“Measuring emotions in customer experiences in retail store environments” (2007) aims to
investigate the applicability of two verbal and one visual self-report emotion measurement
instrument for measuring emotions in customer experiences in retail stores. Since economy and
marketing are shifting from goods to service, creating memorable customer experiences in retail
store environments has become a valuable differentiation strategy. While customer experiences
receive more attention in literature, knowledge regarding how to induce these experiences often
lacks empirical support. As it is known that environment has the ability to change consumer
emotions and affects consumer responses, various trials have been made to capture the mediating
role of emotions on consumer responses in the retail store.
Preeta H. Vyas. in his article “Sales Promotion Practices in Apparel Retail Sector and
Challenges Ahead” (November 2007) investigates sales promotion activities of six apparel
stores in Ahmadabad market and compares them on the basis of different attributes. It showcases
the major findings and provides insights on consumer behavior. Lifestyle, for instance, has a
loyalty program me called `The Inner Circle', while Pantaloons offers a `Green Card' Rewards
program me, Westside has `Club West' to woo the customers. Various managerial challenges are
posed in planning and implementing such activities.
Kwok Keung Tam in his article “Effect of Brand Image on Consumer
Purchasing Behavior on Clothing: Comparison between China and the UK’s Consumers”
(2007) examines the factors which contribute to brand equity in the clothing industry, comparing
the consumer behavior between the British and Chinese respondents based on the four respects
of brand equity including brand awareness, brand loyalty, perceived quality and lastly brand
association. The findings suggested that Chinese tend to have negative perceptions towards the
quality of clothes produced in their own country. Having known that China has no influential
clothing brands around the world, it is important that Chinese factory owners together with
marketers should join hands to have better control over the clothes quality. In the UK, clothing
brands are much better developed than its China counterparts. Thus, more emphasis should be
placed on the marketing strategies such as rewarding customer loyalty with a view to enhance
the sustainable development of the clothing brands.
Ji Xiaofen ,Zhang Yiling in their article “The Impacts of Online Word-of-mouth on
Consumer’s Buying Intention on Apparel: An Empirical Study” (May 2009) established a
model that the massage impressions of online WOM and opinion leaders have influence on the
consumer’s buying habits for the apparels which is also proved with the help of questionnaires of
network consumers. It has also been found out that the massage impression of online WOM and
the comments of the leaders will have much influence on consumer’s willingness of buying
clothes; the information of online WOM influences its receiver’s attitude towards brand and
consumer’s willingness of buying clothes positively in the end.
Gopal Das and Dr. Rohit Vishal Kumar in their article “Impact of Sales Promotion on Buyers Behavior: An Empirical Study of Indian Retail Customers” (June 2009) tries to find out the impact of retail sales promotion on consumer’s buying behavior. In the Global Context the consumer has become the king and has his own autonomous power. He enjoys freedom and is in a position to influence the marketer regarding the price, quality, quantity and after sale services. As a result, the “sellers markets” has obviously been turned into “buyers markets”. As a result, the competition among the players was becoming more and more tough. As we all know that the Indian consumers are price sensitive and the competitors at each level tries to attract more customers towards their products using different sales promotional activities.
GULMEZ Mustafa, KARACA Sukran and KITAPCI Olgun in their article “The effects of outdoor advertisements on consumers: A case study” (August, 2010) studies the different characteristics of outdoor advertisements in comparison to other modes of advertising. The result shows that the audiences have a positive response towards outdoor advertisements. According to them outdoor advertisements are more eye-catching and creative as compared to other advertisements. Respondents also stated that outdoor advertisements contribute to the cityscape and they do not pollute the environment. However, popularity of outdoor advertisement amongst some people is relatively low. So it can be concluded that outdoor advertisements amongst the consumers with higher educational and income levels are becoming striking and their visibility is increasing.
WANG, T. Y. in his article “Consumer Behavior Characteristics in Fast Fashion” (august
2010) studies the applicability of general consumer behavior theories to fast fashion consumer
behavior. The analyses are based on combination and comparison of conventional consumer
behavior theories conducted in Sweden, and brands studies on H&M, Zara, etc. The main results
from the analyses are respectively obtained in 3 main terms: Decision making process and
involvement of consumers, study of individual differences and Group influences on the
consumers. These aspects try to cover the main topics according to general consumer behavior
theories.
Elias G. Rizkallah and Andrew Truong designed the article “Consumptive Behavior, Promotional Preferences, And Shopping Patterns of Hispanic Americans: An Empirical Perspective” (April 2010) to enhance understanding about Hispanic Americans a survey has been done in which the adult Americans were interviewed in the Inland Empire area of Southern California. The data so collected was analyzed and the findings are reported and after a detailed discussion some marketing tactics were recommended for further improvements. The authors also recommended the application of a theoretical marketing framework which matches the nature of the Hispanics' market as well as its dynamics so as to develop winning strategies and guidelines for marketers who are interested in this vital market segment.
Archana Kumar (2010) in her article employed the Stimulus Organism Response model.
Along with the traditional store atmospheric stimuli of social, design and ambient cues,
merchandise cues are also introduces as a stimulus within the single-brand apparel retail store.
This study also incorporated both cognitive and affective evaluations as consumer’s internal
states and also introduced the concept of store as a brand which was evaluated to identify
whether consumers considered the single-brand apparel retail store and the merchandise carried
by the store to be a single holistic entity. The results say that consumers do not perceive that the
merchandise at single-brand apparel retailers is not different from each other.
Maarit Mesiniemi & Karolina Mäki-Rahko in their article “Ethics and
consumer behavior in clothing industry” (2011) included 3 parts that are linked together
which includes theory of ethics, theory of consumer behavior and the study. The theory parts
explain the concepts of ethics and consumer behavior from the point of view of Europeans. The
ethics theory deals with the different business operations which affect the ethical image and may
create a competitive advantage. The consumer behavior theory describes the European consumer
and the values, attitudes and needs. The conclusion is that only 50% of the consumers say that
the ethical image of a company affects their buying behavior. If the companies would start
investing more in promoting their ethical image, it will have a positive impact in consumers’
behavior and increase the number of consumers who are affected by the ethical image of a
company
Syuhaily Osman Benjamin Chan Yin FahYeoh Sok Foon in their paper “Simulation of Sales Promotions towards Buying Behavior
among University Students” (June 2011) examines the impact of sales promotion on consumer
buying behavior among university students and the results showed that free samples and buy-
one-get-one-free promotional techniques works best among the university students. This would
help marketers to understand the types of promotion that significantly influence buying behavior
of the respondents. Hence, this could help marketers to have a competitive advantage and
maximize gains.
Namita Rajput, Subodh Kesharwani and Akanksha Khanna (April 2012) in their article analyze the significance of demographic profile of consumers affecting the purchase decision of branded garments and to observe from gender perspective the consumer awareness about different apparel brands available in the Indian market and also to find out whether there is a significant difference in total expenditure on branded apparels done by males and females. They study the relationship between consumers’ decision-making styles and their choice between domestic and imported brand clothing is investigated using a sample of Indian consumers. The results exhibits that there is no significant difference in the shopping frequency, shopping expenditure and brand awareness between males and females.
Sandra Mittica designed the article “Changes in consumer behavior and their effect on
the luxury accessory business” (2012) to find out the effect on sales of luxury branded
accessories due to frequent changes in consumer buying behavior. The aim of the research was to
determine whether the perception of consumers about the luxury goods has depreciated due to
changes in consumer behavior and whether luxury accessories have become more available on
the market and whether this fact makes the brands less luxurious than before. The changes in the
factors such as cultural homogenization, e-tail and celebrity branding communication, social
networking, mass consumption, globalization and the recession of 2007 have had an effect on
consumer behavior.
NIAZI, G.S.K., SHAHI, J.S.B.A. and HUNJRA, A.I. in their article “Effective Advertising and
its Influence on Consumer Buying Behavior” (March 2012) examines the relationship between
environmental and emotional response (independent variables) with consumer buying behavior
(dependent variable). This research investigates the relationship between the variables by taking
the twin cities of Pakistan. Findings show the moderate relationship between the variables. It
shows that consumer purchase those brands from which they are emotionally attached.
Garima Malik* and Ch Abhinav Guptha** their article “Impact of Promotional
Campaigns Featuring Kids on the Purchase Behavior of Customers” (2013) says that Indian
consumers have a high degree of family orientation. Brands that support family values are easily
accepted in the market since family values are far more important than values of ambition and
achievement. The acceptance rate of advertisements which communicate family values is very
high among Indian consumers. It is not difficult to guess as to why companies are increasingly
using kids for promoting their products. The study explores the impact of kids' endorsement on
the purchase behavior of the consumers. Results revealed that a majority of the respondents
agreed that children don’t influence the purchase decisions & there is no relation between marital
status and influence of children on the purchase decision of respondents & respondents who are
married and unmarried are more or less equally influenced by the advertisements endorsed by
kids