Research Services Report

prepared by the members of the Planning and Coordinating Committee of the Rutgers University Libraries

Ka-Neng AuJeanne BoyleVibiana CvetkovicJudy GardnerMarianne Gaunt, Vice-President for Information Services and University LibrarianTom Glynn Jackie MardikianLaura Mullen, Deputy Faculty CoordinatorJanice PilchCaryn RadickMary Beth WeberRyan Womack, Faculty CoordinatorTao Yang

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Executive Summary

Research Services at the Rutgers University Libraries (RUL)

During the Fall of 2012, the RUL Planning and Coordinating Committee investigated research services. Research services are defined as any academic services to support the productivity of researchers at Rutgers, from faculty and research staff to graduate students, and by extension undergraduates pursuing original research projects. The goal of this project was to identify those services with the most impact on research productivity, and to determine the appropriate level of the Libraries' involvement in these services.

During four consecutive monthly meetings, the Committee brainstormed about various services, planned events to gather feedback, and evaluated the information gathered. Feedback was sought from a large-scale discussion to which all RUL faculty and staff were invited, as well as from the Libraries' leadership, the Libraries' Faculty Advisory Committee, and other channels. The following recommendations of the Planning and Coordinating Committee reflect the collective wisdom and judgment of RUL on the role of the Libraries in providing specific research services to the Rutgers community. After the executive summary, the later sections provide details about each service and proposed RUL involvement in their provision.

Services are divided into three conceptual categories: 1) leadership services; 2) collaborative services; and 3) other services. Leadership services are those research services providing significant value to researchers where RUL can take a leading role in their provision, due to their excellent fit with the core values and the core competencies of the Libraries. Collaborative services are services that RUL views as having significant value to researchers, and wishes to participate in their development. However, these services depend on faculty and other University bodies to define specific needs and developments. The Libraries will support these efforts, but not take a leading role. Note that the leadership services do not preclude collaborative relationships with relevant University bodies. The other services identified have lower ranked interest, importance, and less of an active library role. In most cases, needs can be met by making existing library activities more easily discoverable, and collaborating with relevant University groups to improve awareness. Also, elevating some of these services to a leading role may require resources disproportionate to their relevance to the Libraries' mission.

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Leadership services

Scholarly Publishing• RUL has demonstrated capacity to produce open access scholarly journals, and RUL can

host more journals and other forms of research, such as scholarly monographs.• Many at RUL are enthusiastic about this service, and this report recommends the

expansion of RUL's scholarly publishing efforts.• With proper definitions of editor's roles and clarification of ownership issues, the

Libraries can support publishing on a larger scale.• Journals (and other publications) should have a mechanism to certify quality, and

should be designed for sustainability.• Open access publishing is a good fit with the Libraries expertise and values.

Scholarly Communication and Open Access• The Libraries should provide guidance and consultation to researchers on the best ways

to promote their publications for access and impact. A large component will be helping researchers comply with the University's newly adopted Open Access Policy, but it also includes advice on working with publishers, and possibly initiatives such as open access textbooks.

• Along with Scholarly Publishing, this service had the highest number of interested and enthusiastic responses. Librarians see it as part of the core mission of the Libraries.

• There is considerable investment and expertise in the Libraries in this area. With more marketing and outreach, it can be leveraged to provide greater benefit to the faculty.

Research Data Management• RUL can support the entire research data lifecycle, from consultation with faculty on

data management plans to archiving of the final data products of research in RUcore. The goal is to preserve and make accessible the research output of Rutgers researchers beyond traditional publications.

• The RUresearch service has been developed to meet these needs, and these existing investments should be complemented by collaboration with other units.

• The Libraries should seek buy-in from faculty and adminstrators by demonstrating value to researchers by improving research productivity, meeting grant requirements, saving time.

Copyright and Licensing• RUL provides advice and consulting on copyright and licensing issues in scholarly

publishing and associated projects.• The Libraries have recognized expertise in the area, which is viewed as a core function.• The Copyright and Licensing Librarian's work in this area has established a solid

foundation which should be continued.

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Citation Management Tools• This includes support of both commercial and open source bibliographic management

tools such as EndNote, RefWorks, Zotero, etc.• Librarians view providing guidance and assistance with bibliographic tools as a core

responsibility.• Libraries will collaborate with CTAAR (which supports RefWorks) and other campus

organizations, but will offer training on the full range of available tools.• This service is already provided by Libraries, but will be enhanced by additional

investments to improve instruction.

Capturing Presentations and Conferences• The Libraries have the technical and organizational capability to archive recordings of

events at Rutgers in RUcore.• Conference presentations and talks are the “new grey literature”.• RUL can provide clear guidance to organizers at Rutgers on the necessary.

rights/permissions and recording standards. Events meeting these guidelines should be archived directly via a workflow into RUcore.

• RUL will not engage in “producing” conferences (assistance with organizing and recording).

Collaborative services

Digital Humanities• This can include a very wide-range of services, from routine digitization to the

development of complex, interactive websites.• For the Libraries to help in this area, faculty need to define specific needs to be

addressed.• Libraries can provide clear pathways for the more routine digitization requests, as well

as guidance on more complex projects.• The Libraries should facilitate discussions that will help identify the aforementioned

needs.

Research Community• This encompasses the various kinds of in-person facilitation that the Libraries can

provide to support research, such as hosting events, exhibits, discussions, workshops, talks on aspects of the research process. It also includes the work of liaison librarians to bring together researchers by interests.

• Libraries already do this, but viewing it and marketing it as a research service should make the Libraries more conscious of opportunities to benefit researchers.

• Libraries should collaborate and facilitate opportunities for researchers to meet, not try to define their interests.

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Scholarly Networking• This service refers to the newer electronic tools for networking and discovery of

researchers' interests, such as Mendeley, VIVO, Academia.edu, etc.• Implementing a specific approach to this (such as a Rutgers VIVO) requires significant

investment.• Libraries should be knowledgeable about developments in this area and collaborate

with any campus organizations that are willing to lead these efforts.• Libraries cannot lead the design of such services because they must respond directly to

faculty needs, otherwise they will remain unused.

Other services

Assessment Support• Providing advice and consulting on assessment strategies is not a core function of the

Libraries.

Centers for Training, Learning, and Exploring• RUL has physical lab spaces such as the Fordham lab for multimedia, but expanding

these beyond current offerings requires a commitment of staff to services in an area that is less central to the Libraries.

Data Services (outside of Research Data Management)• RUL provides some training and support, but expanding these beyond current offerings

into areas like statistical consulting would require additional staff in an areas beyond the core competencies of RUL.

Media Production• No strong constituency or base of expertise for this service.

Research Design and Methodology• Provision of advice and consulting on research design is best left to active researchers.

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Detailed Description of Services

Leadership services

Scholarly Publishing

Recommendations

• RUL has demonstrated capacity to produce open access scholarly journals, and RUL can host more journals and other forms of research, such as scholarly monographs.

• Many at RUL are enthusiastic about this service, and this report recommends the expansion of RUL's scholarly publishing efforts.

• With proper definitions of editor's roles and clarification of ownership issues, the Libraries can support publishing on a larger scale.

• Journals (and other publications) should have a mechanism to certify quality, and should be designed for sustainability.

• Open access publishing is a good fit with the Libraries expertise and values.

Responsible RUL bodies

Committee on Scholarly Communication

Discussion

University libraries are embracing new services that strengthen scholarly collaboration and research and increase possibilities for scholars and authors to make their works publicly available. Libraries publish and preserve the institution’s research output in institutional repositories, develop open access journals, conduct large-scale digitization of their collections, preserve and make available university theses and dissertations, and collaborate with university presses. At the University of Michigan, MPublishing is the primary academic publishing enterprise of the University of Michigan and is part of its dynamic university library. At New York University, NYU Press is now a department of the Division of Libraries. At the University of Pittsburgh, the University Library System publishes a growing number of scholarly research journals in a variety of disciplines and has a dynamic digital publishing program.

The Rutgers University Libraries Scholarly Communication Center offers a number of innovative scholarly publishing services:

• RUcore, the Rutgers digital repository, enables researchers to make their works permanently available and to share their works with others through a nonexclusive license. RUcore catalogs, indexes, and displays deposited resources, offers personalized access, provides search and display of works from the Faculty Survey generated web page, and provides statistics and reports on use of deposited resources. RUcore assists

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faculty in depositing their works, and offers assistance with publisher permissions for material deposited into RUcore.

• The RUL/NIH Submission Service enables scholars to deposit articles in RUcore and PubMed Central in one action, by transmitting articles into the repository and from there to PubMed Central.

• RUetd is the service for online submission by graduate students of electronic theses and dissertations (ETDs) that ensures permanent preservation and availability of Rutgers ETDs. The service provides cataloging of ETDs in the RUL catalog with links to RUcore, includes them in ProQuest’s Dissertations and Theses database, and makes them searchable on the Web.

• RUL hosts five open access journals on the Open Journals System (OJS) platform: the Electronic Journal of Boundary Elements, the Journal of Jazz Studies, The Journal of the Rutgers University Libraries, New Jersey History, and Pragmatic Case Studies in Psychotherapy.

RUL is well positioned to expand services in this area as the University Senate implements an open access policy in 2012-2013. In the short term, there will be increased demand for education on open access, publisher policies, and the context of public access and open access initiatives. In addition, there is increasing interest from faculty in developing open access journals. RUL may expand the library publishing program by offering consulting services for journals transitioning to open access from other models and by offering assistance in development of new sustainable open access journals using the OJS platform.

Readings

Laura Brown, Rebecca Griffiths, and Matthew Rascoff, “University Publishing In A Digital Age,” Ithaka Report, July 26, 2007, http://www.sr.ithaka.org/research-publications/university-publishing-digital-age.

Adeline Koh, “Are You a Press or Are You a Library? An Interview with NYU’s Monica McCormick,” Chronicle of Higher Education, ProfHacker blog by Prof. Hacker, March 27, 2012, http://chronicle.com/blogs/profhacker/press-or-library/39216.

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Scholarly Communication and Open Access

Recommendations• The Libraries should provide guidance and consultation to researchers on the best ways

to promote their publications for access and impact. A large component will be helping researchers comply with the University's newly adopted Open Access Policy, but it also includes advice on working with publishers, and possibly initiatives such as open access textbooks.

• Along with Scholarly Publishing, this service had the highest number of interested and enthusiastic responses. Librarians see it as part of the core mission of the Libraries.

• There is considerable investment and expertise in the Libraries in this area. With more marketing and outreach, it can be leveraged to provide greater benefit to the faculty.

Responsible RUL bodies

Committee on Scholarly Communication

Discussion

As universities and authors seek to retain more rights to the scholarly publications that result from their research activities, academic libraries have found the trend toward open access to be a natural fit for their missions and areas of existing expertise. Academic libraries play a role in the stewardship of institutional scholarship and seek new roles as open access journal facilitators, open access repository developers, data management experts, and partners in the research cycle. Academic librarians see a trend toward engagement with the research process from its beginnings. Libraries see facilitating open access to the institution’s research results as a growth area of strategic importance.

The Rutgers University Libraries will need to continue to develop the resources that will lead to the fullest realization of the opportunities and benefits that open access presents for creating greater global visibility for the University’s scholarship. The Libraries will integrate open access content with subscription/purchased scholarly materials in order to provide top notch collections and services to library users and researchers. One impetus for the expanded focus on scholarly communication has been the recent passage of the proposed Rutgers Open Access Policy resolution. Many peer and aspirant universities have passed such policies.

Rutgers Open Access Policy: There has been an ongoing conversation about open access throughout the university in 2012. The result was the passage of the Rutgers Open Access Policy resolution (University Senate, Oct. 19, 2012). The Libraries are fully prepared to facilitate the practical aspects of the implementation of the institutional policy via continued development of RUcore, the Rutgers institutional repository. Faculty and graduate student authors will share a copy of each of their research publications, making them open access, by archiving them in RUcore. RUcore already provides open access to Rutgers electronic dissertations and theses, and is well prepared to handle the expected exponential grown in

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faculty deposits. RUL is fortunate to have widely recognized technical expertise behind the continuing development of RUcore, as well as research expertise in open access and scholarly communication areas (now an established role for librarians in academic research libraries).

The Libraries’ Committee on Scholarly Communication may evolve in focus and membership in response to a greater strategic focus on open access areas within the libraries.In conversations with library faculty, open access and scholarly communication were rated as the highest priority for ongoing commitment of expertise and resources. Also rated of highest priority was the continued development of very selective new open access journals. Other deliverable initiatives include an excellent scholarly communication initiatives website that will pull together all research services in one place to enable more convenient access. RUL could become the center of scholarly communication activities and discussions on campus and be a real leader in open access initiatives nationwide.

Readings

Suber, Peter, Open Access, Cambridge, Mass., MIT Press, 2012.

Open Access and Scholarly Communication webpage (materials on the recent Rutgers senate open access policy initiative and other resources), see:http://www.libraries.rutgers.edu/rul/scholarly_comm/scholarly_comm.shtml

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Research Data Management

Recommendations• RUL can support the entire research data lifecycle, from consultation with faculty on

data management plans to archiving of the final data products of research in RUcore. The goal is to preserve and make accessible the research output of Rutgers researchers beyond traditional publications.

• The RUresearch service has been developed to meet these needs, and these existing investments should be complemented by collaboration with other units.

• The Libraries should seek buy-in from faculty and adminstrators by demonstrating value to researchers by improving research productivity, meeting grant requirements, saving time.

Responsible RUL bodies

RUresearch Data Team

Discussion

There is a growing awareness that improved access to and preservation of the data used in faculty research is desirable for the validation of published results and the more rapid advancement of knowledge via data reuse. Specific funder mandates, most notably the National Science Foundation's requirement that all grant applications beginning in 2011 must be accompanied by a Data Management Plan, also encourage more careful stewardship of research data. In response, libraries at research universities around the U.S. and the world have begun offering advice, consultation, and archiving services for research data. Data may also be archived in traditionally curated data-specific repositories such as ICPSR, archives linked to specific journals (Dryad is one such example), or loosely organized cross-institutional and interdisciplinary data archiving initiatives including Dataverse.

At RUL, the RUresearch service is designed to meet the need for research data management support. A cross-unit team of subject librarians, metadata librarians, and technology experts will work with researchers to archive their data and advise on data management plans. At Rutgers-Newark, data services have also included direct research support to high-priority projects by Dana Library’s Data Services Librarian. The data generated by Rutgers researchers, plus associated documentation and supplementary files, can be made available through a custom portal and linked to associated publications. Additionally, lifecycle events (permission events, exhibits, citation in an article) may be provided in metadata tailored to a researcher’s specific displine or project. Several grant-funded projects at Rutgers have already made use of these capabilities. Each project has allowed RUL to develop new capacities and functionality to support researchers' needs.

As a group with expertise in the discovery, access, and preservation of information across disciplines, the Libraries are well-positioned to offered consultation services to faculty to

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maximize their data management practices. An institutional archive provides definite advantages for preserving data since it offers coverage in disciplines where good data archives do not exist. It is flexible, covering more kinds of material and adjusting to the specific constraints of projects, including restrictions or embargoes on file access. The ease of ongoing contact at the local level ensures that the project can continue to adapt as it develops. The considerable investment of expertise and effort by RUL that has created research data management services should continue until these services reach maturity in scale and scope. The most important steps toward this end will be to increase institutional buy-in by demonstrating value to Rutgers faculty and administrators, and by building partnerships with relevant groups such as the Office of the Vice-President for Research and the Office of Research and Sponsored Programs. The end result will be a service that improves Rutgers' ability to win grants and increases the visibility of Rutgers research.

Readings

MANTRA Research Data Management Training (a thorough review of all aspects) http://datalib.edina.ac.uk/mantra/

Academic Libraries and Research Data Services (ACRL report on current practices) http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/Tenopir_Birch_Allard.pdf

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Copyright and Licensing

Recommendations• RUL provides advice and consulting on copyright and licensing issues in scholarly

publishing and associated projects.• The Libraries have recognized expertise in the area, which is viewed as a core function.• The Copyright and Licensing Librarian's work in this area has established a solid

foundation which should be continued.

Responsible RUL bodies

Committee on Scholarly Communication and Planning and Organizational Research

Discussion

Libraries play an essential role in educational initiatives, policies, and practices that support global digital scholarship and information sharing. Knowledge of copyright has become important as a library service issue for ensuring the broadest possible use of works into the future and for encouraging fair uses of copyrighted works by university faculty, staff, and students. Copyright and licensing issues arise in many areas of research, teaching, and publication, such as use of copyrighted works in theses and dissertations and scholarly publications; use of copyrighted material in online and hybrid courses and in the physical classroom; showing and streaming films on campus; student projects; oral history projects; photographing and videotaping on campus; creating websites and social media sites; library services; library digitization initiatives; management of scholarly publications and data in the open access repository, RUcore; licensing of electronic resources, and licensing of works created by Rutgers faculty and students.

Services currently offered by RUL and in progress include:

• A campus-wide copyright education program being developed by the Copyright and Licensing Librarian to include workshops, informal sessions, consultations, a comprehensive website to include practical information, web-based tutorials, eventually a blog and presence in other campus communications venues, and a Q&A forum. The web tutorials will consist of practical handouts on many issues frequently encountered by faculty, students, staff, and librarians. They will include a subset of material for library faculty to use when handling copyright issues with their departments.

• Outreach to faculty and students in the form of copyright workshops, panels and class sessions for Rutgers faculty and students. Sessions cover copyright basics, copyright and licensing issues in research, teaching, and publication, and current trends and legal challenges.

• Individual copyright queries for Rutgers faculty, staff, departments, and students handled by the Copyright and Licensing Librarian. They arrive by email and telephone,

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and on the copy_right@email.rutgers.edu mailing list linked from the library’s website. Consultation sessions are available upon request.

RUL collaborates with the Division of Continuing Studies, the Office of University Relations, the University Relations Communicators Network, the Office of Instructional and Research Technology, the Center for Teaching Advancement and Assessment Research, and individual departments on copyright training modules and on policy issues.

RUL services in copyright and licensing will expand as Rutgers implements an open access policy for its scholarly research and as the Libraries move into innovative areas, such as management of research data in the Libraries’ digital repository, involving new approaches to the use of copyrighted works.

Readings

Two recent reports from the U.S. Copyright Office signal the changing copyright landscape that demands a consistent approach to copyright issues across campus:

United States Copyright Office, Priorities and Special Projects of the United States Copyright Office, October 2011-October 2013, prepared by Maria Pallante, Register of Copyrights, October 25, 2011, http://www.copyright.gov/docs/priorities.pdf.

United States Copyright Office, Legal Issues in Mass Digitization: A Preliminary Analysis and Discussion Document, prepared by Office of the Register of Copyrights, October 2011, http://www.copyright.gov/docs/massdigitization/USCOMassDigitization_October2011.pdf.

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Citation Management Tools

Recommendations• This includes support of both commercial and open source bibliographic management

tools such as EndNote, RefWorks, Zotero, etc.• Librarians view providing guidance and assistance with bibliographic tools as a core

responsibility.• Libraries will collaborate with CTAAR (which supports RefWorks) and other campus

organizations, but will offer training on the full range of available tools.• This service is already provided by Libraries, but will be enhanced by additional

investments to improve instruction.

Responsible RUL bodies

User Services Council

Discussion

Citation management tools automate the tasks of saving bibliographic references, organizing them, and generating citations and bibliographies in the workflow of research, writing and publishing, which boosts the efficiency and productivity of researchers. A variety of free and commercial citation managers are available in the marketplace, most notably EndNote, Mendeley, RefWorks, and Zotero, each with certain unique features. A researcher often chooses a citation manager based on the collective preference in his or her own disciplinary community. The support for citation managers is generally considered an essential library service by both librarians and researchers because managing citations is inherently connected to searching library databases.

Rutgers currently has an ongoing institutional subscription to RefWorks, with costs shared by the Office of Information Technology (OIT), various colleges and departments, and the Libraries. The support for RefWorks on campus is distributed -- the OIT is responsible for troubleshooting, the Center for Teaching Advancement and Assessment Research (CTAAR) is officially in charge of training faculty and graduate students, and reference librarians on the front line often provide the triage service. Understandably, communication among the three parties sometimes can be challenging in this distributed model. Some librarians do incorporate RefWorks into their bibliographic instruction and occasionally they have found that the computer settings in the classroom may not agree with the requirements of RefWorks. As UMDNJ is being integrated into Rutgers, the University may acquire the campus-wide license for EndNote as it is the current standard at UMDNJ. Free software such as Mendeley and Zotero may have also attracted a following on campus and there is a guide for Zotero in the Libraries' LibGuides.

The Libraries should be the campus leader in supporting citation management tools. Regardless of whether a citation manager is paid for by the University or not, users will likely first consult

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reference librarians when they encounter problems because citation management seems a natural extension of database searches. Furthermore, teaching citation management provides a good entry point to information literacy issues such as preventing plagiarism and dealing with information overload. To strengthen the support for citation management, the Libraries can take the following specific actions: deciding what citation managers the Libraries should focus its support on; making sure the settings of the public computers and OIT computers in the Libraries are compatible with the requirements of using citation managers; and developing relevant expertise within the Libraries - for each tool there should be an expert or a group of experts who can teach advanced features, help with troubleshooting, keep a two-way communication with other campus units, and inform library colleagues about new developments about the product on campus and beyond.

Readings

Gilmore, R. and L. Cobus-Kuo (2011), "Reference Management Software: a Comparative Analysis of Four Products", Issues in Science and Technology Librarianship, Summer 2011. http://www.istl.org/11-summer/refereed2.html

Kern, M. K. and M. K. Hensley (2011), "Citation Management Software", Reference and User Services Quarterly. 50 (3): 204-208.

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Capturing Presentations and Conferences

Recommendations• The Libraries have the technical and organizational capability to archive recordings of

events at Rutgers in RUcore.• Conference presentations and talks are the “new grey literature”.• RUL can provide clear guidance to organizers at Rutgers on the necessary.

rights/permissions and recording standards. Events meeting these guidelines should be archived directly via a workflow into RUcore.

• RUL will not engage in “producing” conferences (assistance with organizing and recording).

Responsible RUL bodies

Cyberinfrastructure Steering Committee and Media Team

Discussion

After discussions within the Planning and Coordinating Committee and the RUL faculty it was decided that this service should be limited to providing guidance regarding permissions for making videorecordings of lectures, panels, conferences etc. and also to preserving and providing access to such recordings in RUcore. This is a significant service that will substantially benefit many researchers at Rutgers and beyond. One faculty member commented that these presentations are the new “grey literature.” They have valuable scholarly content. And, at present, many are difficult to find, have limited access or are lost altogether to the scholarly community.

Providing such a service would be inexpensive and relatively simple. We have a recognized expert, the Copyright and Licensing Librarian, who can develop resources regarding permissions, and we are already archiving video in our institutional repository. Additional effort required would be to make event organizers aware of its availability. Liaison librarians would be able to advocate with faculty about including the materials in RUcore and lead the collaboration with the various conference services units on all three campuses. Our Communications Director and the Marketing Committee would certainly have ideas about promoting such a service. We should also develop some kind of toolkit, perhaps as a LibGuide or website, that would offer faculty advice on securing permissions for recording events. This is a service that we could provide relatively easily, and one that would enhance the visibility and status of the Libraries.

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Collaborative services

Digital Humanities

Recommendations• This can include a very wide-range of services, from routine digitization to the

development of complex, interactive websites.• For the Libraries to help in this area, faculty need to define specific needs to be

addressed.• Libraries can provide clear pathways for the more routine digitization requests, as well

as guidance on more complex projects.• The Libraries should facilitate discussions that will help identify the aforementioned

needs.

Responsible RUL bodies

Library Resources Council

Discussion

Digital humanities encompass a wide range of research and learning activities, such as curation of online collections, text mining, visualization, and digital publishing. It enables humanists to continue to do what they have done in the analog environment and also empowers them to initiate new modes of inquiry and presentation.

It is somewhat difficult to gauge the interest in digital humanities and the kinds of pedagogy and projects at Rutgers because some faculty members may be working alone or collaborating with colleagues at other institutions. However, the Center for Cultural Analysis has recently created a Digital Humanities Group that will facilitate faculty discussions and also help us get a sense of what is happening across the University. Within the Libraries, currently there is only one existing position (the Digital Humanities Librarian at Dana Library) dedicated to digital humanities. A new Digital Humanities Position has been created in New Brunswick, with recruitment beginning in Summer 2013. The Libraries have been developing infrastructure and expertise in digitization, digital curation, and digital archives, which are valuable to digital humanities.

Digital humanities is an important and exciting emerging field, but supporting it is a difficult task for the Libraries, given the labor intensiveness of digital humanities projects and their lack of uniformity. Therefore, we recommend that digital humanities should be a collaborative service for the time being. To understand faculty needs, the Libraries need to have conversations with faculty engaged in digital humanities and find out from them what the Libraries can do. In addition, new opportunities of cooperation may come after the University joins the Committee on Institutional Cooperation (CIC) since most current CIC members have active digital humanities programs to varying degrees. The implementation of collaborative

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projects needs to advance the goals of the Libraries' new strategic plan. Furthermore, we recognize that the Libraries have opportunities to play an essential role in the following areas:

• education about digital humanities in the University (the Digital Humanities Librarian at Dana has created a guide for digital humanities);

• projects utilizing materials in the Libraries' special collections (such as Special Collections and University Archives and Institute of Jazz Studies);

• preservation of digital humanities projects conducted by faculty;• creation and promotion of digital research tools (e.g. RUanalytic for video research);• acquisitions of relevant e-resources in humanities.

Readings

Vectors: http://vectors.usc.edu

Digital Humanities, SPEC Kit 326, Published by ARL (Executive Summary available online at http://www.arl.org/bm~doc/spec-326-web.pdf

Digital Humanities LibGuide: http://libguides.rutgers.edu/digital_humanities

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Research Community

Recommendations• This encompasses the various kinds of in-person facilitation that the Libraries can

provide to support research, such as hosting events, exhibits, discussions, workshops, talks on aspects of the research process. It also includes the work of liaison librarians to bring together researchers by interests.

• Libraries already do this, but viewing it and marketing it as a research service should make the Libraries more conscious of opportunities to benefit researchers.

• Libraries should collaborate and facilitate opportunities for researchers to meet, not try to define their interests.

Responsible RUL bodies

Liaison Action Team

Discussion

The Libraries foster research community by providing space where researchers can share and discuss their work through face-to-face, social interactions. Research communities are formed at special events, educational forums, exhibits, programs and classes sponsored by the Libraries. The Libraries also serve research communities by assigning librarians liaison responsibilities. Liaisons take the library to research communities when they participate in departmental meetings, committees, programs, association conferences, exhibits, and informal meetings outside of library spaces.

Lecture series and forums sponsored by departments, institutes, and offices at the University offer opportunities for students, faculty, and staff to explore and participate in research communities. The Libraries should continue to encourage and promote the library as a place for research communities to form around special events and to come together for programs. By making library spaces more accessible and Rutgers researchers more aware of available space the Libraries can encourage use and make research more accessible. But the Libraries should not engage research communities only in our physical space, nor limit our collaboration to programs and events. The Libraries should concentrate on engaging research communities where they work as well as bringing researchers together at the library to collaborate on electronic research, digital scholarship, and data management and preservation.

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Scholarly Networking

Recommendations• This service refers to the newer electronic tools for networking and discovery of

researchers' interests, such as Mendeley, VIVO, Academia.edu, etc.• Implementing a specific approach to this (such as a Rutgers VIVO) requires significant

investment.• Libraries should be knowledgeable about developments in this area and collaborate

with any campus organizations that are willing to lead these efforts.• Libraries cannot lead the design of such services because they must respond directly to

faculty needs, otherwise they will remain unused.

Responsible RUL bodies

User Services Council and Committee on Scholarly Communication

Discussion

Scholarly networking services provide researchers the ability to discover and collaborate with other researchers working in their same areas of interest. There are many scholarly networking tools that allow researchers to upload their CV’s, list their publications, help them organize and manage their work throughout the research process, find funding sources, and connect them internally and globally with other researchers. VIVO, developed by Cornell University Libraries in 2003, is a discovery tool that enables collaboration among researchers across all disciplines. Seven partner institutions are using VIVO: Indiana University, University of Florida, Weil Cornell Medical College, Cornell University, Washington University in St. Louis Medical School, Ponce School of Medicine in Puerto Rico, and Scripps Research Institute. Northwestern University joined VIVO Network with Elsevier’s SciVal experts in 2012. Academia.edu is a platform for academics to share research papers. Mendeley, founded in 2007 is an open source reference manager and academic social network that organizes research, collaborates with others and discovers the latest research. ResearchGate “was built for scientists, by scientists, with the idea that science can do more when it's driven by collaboration”. RefWorks-COS, a unit of Proquest provides scholarly networking tools. COS, Community of Science founded by Johns Hopkins University in 1989 originally as a tool for researchers to find funding sources.

Within the Libraries’ website Mendeley is referred to in several Libguides. Some Rutgers faculty members already have their profiles in COS and the Faculty Survey. The Libraries already provide access to RefWorks that has the capability for sharing references and collaborating in research. When the Libraries integration with UMDNJ is completed, we may also have access to Endnote, taught by UMDNJ librarians.

A scholarly networking service that helps researchers learn about the research of others and facilitate networking could be an added value to Rutgers. The Libraries’ value is that we

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already network with all the groups and disciplines. Tool determination is discipline specific. We can identify scholars who are using these tools and we can be part of their discussions. But, research communities and networks are already defined, and the Libraries are not in charge of bringing them together. The Libraries involvement could be in developing an educational tool similar to LibGuide helping researchers navigate and select which social networking tool works best for their discipline.

Readings

Academia.edu at http://academia.edu/

Mendeley at http://www.mendeley.com/

RefWorks-COS at http://www.refworks-cos.com/

ResearchGate at http://www.researchgate.net/

VIVO at http://vivoweb.org/

http://www.dlib.org/dlib/march12/mcmahon/03mcmahon.html

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Other services

Assessment Support

Recommendations• Providing advice and consulting on assessment strategies is not a core function of the

Libraries.

Discussion

Faculty researchers either manage their own research assessment needs, individually or in collaboration with colleagues, or are assisted by various offices in the university. Each campus has a faculty research support website that provides links to assessment services in support of faculty research. The assessment services are of four main types: 1) assessment as part of research design, 2) evaluation of research proposals, 3) evaluation of research, or 4) assistance with assessment technology.

Appropriate roles for the Libraries in this environment would be to: 1) establish partnerships with the offices offering assessment support to faculty so that faculty will receive information about RUresearch, 2) link to the main assessment support services from the Faculty Services web page, and 3) individually, as liaison are approached or engage in outreach, refer faculty to the existing resources and recommend preservation in RUresearch.

Readings

The Office of Statistical Consulting (OSC), http://statistics.rutgers.edu/office-of-statistical-consulting

The Bloustein Center for Survey Research (BCSR), http://policy.rutgers.edu/bcsr/,

The Office of Proposal Development (OPD), http://opd.rutgers.edu/outreach-resources.php

The Center for Innovative Ventures of Emerging Technologies (CIVET), http://civet.rutgers.edu/

The Office of Instructional and Research Technology (OIRT), http://oirt.rutgers.edu/

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Centers for Training, Learning, and Exploring

Recommendations• RUL has physical lab spaces such as the Fordham lab for multimedia, but expanding

these beyond current offerings requires a commitment of staff to services in an area that is less central to the Libraries.

Discussion

Many libraries provide spaces and services devoted to providing training, or fostering learning and exploring ideas. These can be multimedia labs, (such as RUL's Fordham Lab) equipped with software to work with audiovisual files; the offering of training on new software like that provided by the University of Michigan's Faculty Exploratory; and spaces to rehearse presentations, or rooms where researchers can meet to brainstorm (University of Michigan's Knowledge Navigation Center).

At Rutgers, the Sharon A. Fordham lab provides multimedia workstations for users to "create multimedia projects and materials in support of the academic programs at Rutgers University." This resource enables users to communicate and put together programs utilizing multiple formats. Training in software for presentations is also provided through Rutgers Office of Instructional Technology (OIT). There are spaces throughout the library for gathering and sharing ideas, but these are not specifically designated as faculty/researcher brainstorming spaces, nor are there presentation rehearsal spaces.

The libraries should continue to support and promote Fordham Lab as multimedia is increasingly used in research and teaching. In the future, RUL might want to learn more about OIT’s training services and consider whether to suggest or explore other offerings. Offering services like those of exploratory/tech deck that offer spaces for faculty to brainstorm and practice presentations would encourage faculty to see the library as a place where they can explore their knowledge and ideas and ensure that they are able to communicate these effectively. This might be something to explore in the future as RUL considers its budget and available spaces.

Readings

University of Michigan Faculty Exploratory: http://www.lib.umich.edu/faculty-exploratory

University of Michigan Knowledge Navigation Center: http://www.lib.umich.edu/knowledge-navigation-center

Rutgers University Libraries, Sharon A. Fordham Multimedia Resource Laboratory: http://www.libraries.rutgers.edu/rul/libs/fordham/fordham.shtml

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Data Services (outside of Research Data Management)

Recommendations• RUL provides some training and support, but expanding these beyond current offerings

into areas like statistical consulting would require additional staff in an areas beyond the core competencies of RUL.

Discussion

The Libraries, through the work of Data Librarians and subject specialists working in data-intensive disciplines, assist researchers in locating, acquiring, and using data sources. This work may include transformation of data into appropriate formats and guidance on the use of software. For selected statistical software, such as R, SAS, SPSS, and Stata, workshops are offered that introduce the use of various features. Outside of the Libraries, the Statistics department in New Brunswick operates an Office of Statistical Consulting that provides expert consultation (for a fee) on statistical methodologies.

In some universities, the library may host a larger data lab with sophisticated workstations, a more expansive suite of workshops, onsite consultation, and hands-on project assistance. This model usually entails three or more full-time staff (librarians or IT specialists) dedicated to data, plus a group of graduate assistants to provide consultations and staff the lab. A dedicated GIS specialist, lacking at RUL, is often a feature of these centers. These operations are often provided in collaboration with the IT department.

While these additional services are desirable, they would require resources that are better directed to the core functions and opportunities for the Libraries identified under leadership services. The Libraries do not currently have the resources, staffing, or the kind of collaboration with IT that would make more extensive data services possible.

Readings

Duke University Data and GIS services. http://library.duke.edu/data/

New York University Data Services. http://nyu.libguides.com/dataservices

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Media Production

Recommendations• No strong constituency or base of expertise for this service.

Discussion

One of the ancillary library services for researchers, as identified by the Planning and Coordinating Committee, is that of media production. For the purposes of this conversation media production service was defined as the providing of the hardware, software, and some level of instruction to researchers so that they can create multimedia learning objects and scholarly products for new (Web-based or apps) and traditional media (such as film and images). To be clear, this definition included neither collection development (buying and cataloging media for scholarly use) nor did it include digitization projects (the creation and storage of electronic artifacts and data as well as their related metadata)—each of which is described elsewhere in this document.

Currently, Rutgers University Libraries is engaged in providing some level of media production support at all three campuses: New Brunswick has the Fordham Multimedia Resource Lab at the Douglass Library; Paul Robeson Library works with Camden Computing and the campus office of Instructional Design and Technology; and the John Cotton Dana Library has the Dana Digital Media Lab.

A discussion among the library faculty of all three campuses regarding the various research services that the Rutgers Libraries can offer to scholars concluded that media production was a service that they would recommend that the library continue to maintain in a supporting role. While media production was not deemed to be a core service of the Rutgers Libraries it is an area, nonetheless, in which partnerships and collaborations can be pursued.

Readings

Information about the Fordham Multimedia Lab can be found at http://www.libraries.rutgers.edu/rul/libs/fordham/resources.shtml; information about the Dana Lab is at http://www.libraries.rutgers.edu/rul/libs/dana_lib/media/dana_media.shtml.

A white paper about media resources in academic libraries from the Association of College and Research Libraries is available at http://www.ala.org/acrl/standards/mediaresources.

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Research Design and Methodology

Recommendations• Provision of advice and consulting on research design is best left to active researchers.

Discussion

This area of research support is often offered in conjunction with other Data Services activities. Data Librarians or other data specialists provide consulting on statistical and research methodologies. For example, the library staff may provide researchers with guidance concerning research question conceptualization, advise on data collection instruments and survey design, suggest statistical procedures appropriate to the nature of the data in a particular file, help in solving data analysis programming or coding issues, assist in interpreting statistical results, suggest how best to organize data for analysis or presentation, or recommend appropriate software and hardware for a particular analytic problem.

The Libraries currently provide a limited level of support to faculty and graduate students in some of these areas, with a Data Services Librarian in Newark and a Data Librarian in New Brunswick. While courses on research and survey design are incorporated in the curriculum of several schools and programs at Rutgers, there is no central office providing such research support to the faculty. One potential collaborator for extended services could be the Office of Instructional and Research Technology.

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