residential care emergency response plan template february 2013
TRANSCRIPT
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[Insert Facility Name & Logo]Emergency Response Plan
[Address][Created on]
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[Facility Name & Logo]Emergency Response Plan
FORWARD
The following is intended as an emergency preparedness resource to lead a residential carefacility planning team through a process of developing a comprehensive program. This
template, provided in word format, is intended to be a skeleton template for drafting a residentialfacility emergency plan. If you have an existing plan, elements of the template can be used tosupplement that document.
[Instructions and locations where your facility information should be inserted] within the plan areillustrated by brackets and italicizedtext and should be deleted after completion.
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[Facility Name & Logo]Emergency Response Plan
TABLE OF CONTENTS
INTRODUCTION.........................................................................................................................5urpose % &cope..................................................................................................................... '
(b)ectives................................................................................................................................'
*uthority and +egislative e-uirements...................................................................................
istribution % *mendments...................................................................................................... "
SITE DESCRIPTION...................................................................................................................0acility +ocation....................................................................................................................... 1
0acility 2onstruction................................................................................................................. 1
0acility esidents..................................................................................................................... 1
0acility 3tilities......................................................................................................................... 4
0acility &ervices..................................................................................................................... $5
0loor lan............................................................................................................................... $!
E!ER"ENC# PREPAREDNESS............................................................................................. $%6itigation................................................................................................................................$7
8a9ard isk #ulnerability *nalysis......................................................................................... $7
&ite 8a9ard *ssessment........................................................................................................ $'
2ommunications....................................................................................................................$"
(rgani9e and :-uip............................................................................................................... !$
0ood % ;ater......................................................................................................................... !$
RESPONSE PROCEDURES.....................................................................................................&%:mergency 2olour 2odes...................................................................................................... ! ?omb Threat.................................................................................................... !
2ode ?lue > 2ardiac *rrest or 6edical :mergency...............................................................!1
2ode (range > isaster > 6ass 2asualty.............................................................................!4
2ode =reen > :vacuation...................................................................................................... 0ire..................................................................................................................... 8a9ardous 6aterials &pill............................................................................... 6issing atient...............................................................................................
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[Facility Name & Logo]Emergency Response Plan
elocation % eception..........................................................................................................7$
0acility Transfer *greement...............................................................................................7ey Loca23on
$.
&.
%.
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[Facility Name & Logo]Emergency Response Plan
Floor Plan
*ttach floor plans for each of the building/floors your site occupies here.
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[Facility Name & Logo]Emergency Response Plan
E!ER"ENC# PREPAREDNESSThis section provides preparedness and mitigation strategies, includingD
8a9ard isk #ulnerability *nalysis
&ite 8a9ard *ssessment
2ommunications
:mergency reparedness &upplies
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[Facility Name & Logo]Emergency Response Plan
!323ga23on
6itigation is a key component of your emergency management program. reventing orlessening the impact of emergencies and disasters starts with knowing what ha9ards are likely
to impact your community and understanding how they can impact your uni-ue situation.
?a8ar6 R3s@ '/lnera03l32y Analys3s
* 8a9ard isk #ulnerability *nalysis A8#*B will enable you to identify and prioriti9e all potentialrisks to your facility, staff and residents. &tart your 8#* by consulting with your municipalemergency planner to identify the most likely ha9ards that will impact your community and themost common outcomes or conse-uences of that ha9ard. (nce your local ha9ards areidentified, consider how they may impact your facility, operations and staff and include thisinformation in your emergency plan using the 8#* tool.
?a8ar6 Conse7/ences '/lnera03l323es Reso/rces
"/36el3nes
Identify the mostlikely ha9ards toimpact yourcommunity and anyuni-ue or specificthreats to your facilitygiven your immediateenvironmentD
2ommunicable
disease outbreak 2riminal > bomb
threats, hostage,shooting
:arth-uake
:xtreme
cold/heat
0ire
0looding
8a9ardous
6aterial event Interface forest
fire
+andslide
&evere ;eather
events
2onsider thepotentialconse-uences ofeach ha9ardD
amage to
criticalinfrastructureH >:nergy % 3tilities,0inance, 8ealth
&ervices,Information %2ommunicationsTechnology,0ood, ;ater,&afety,=overnment&ervices,6anufacturing %+ogistics
amage to
critical facilities
In)uries %
fatalities
Threat to public
health
?usiness
isruption
2onsider the impactthe ha9ards andassociatedconse-uences willhave on yourD
0acility
0amilies
Immediate
environment esidents
(perations
&taff
+ist the mitigationand preparednessstrategies andresources in place toprevent or managethe response to theseha9ards, such asD
6itigation
strategies to
remove or reduceha9ard
:mergency lan
% applicableresponseprocedures
elated
education,training %exercises
esources %
supplies
2ontingency
plans
:xternal
resources
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[Facility Name & Logo]Emergency Response Plan
3tility outages
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[Facility Name & Logo]Emergency Response Plan
S32e ?a8ar6 Assessmen2
2onduct a site ha9ard assessment utili9ing the expertise of your facilities maintenancepersonnel, property management and other key stakeholders. etermine what risks exist at
your facility and prioriti9e those risks that pose an immediate or significant threat to people, yourfacility and assets, and determine strategies to mitigate.
&tructural and external ha9ards to consider in context of earth-uakes and other ha9ardsincludeD
:nsure home is bolted to the foundation
8ot water tanks are bolted to studs in the wall or floor
?race lighting systems and gas appliances wherever possible
2onsider installing flexible metal connectors to connect appliances to rigid piping
Geep drainage systems clear of leaves, snow and other sources of blockage
*dditional information on ha9ard specific mitigation is available on the :mergency 6anagement?2 ;ebsite at httpD//embc.gov.bc.ca/em/index.html.
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http://embc.gov.bc.ca/em/index.htmlhttp://embc.gov.bc.ca/em/index.html -
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[Facility Name & Logo]Emergency Response Plan
Templa2e= S32e ?a8ar6 Assessmen2
NonS2r/c2/ral ?a8ar6s
2y Pr3or32y Ancor
$
Re
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Comm/n3ca23ons
To ensure alternative modes of communications are deployable should one system fail duringan emergency, the following e-uipment or communication systems can be usedD
[list the alternati"e modes of communications a"ailable can include telephone lines
'include analog phones in case of power outage( mobile both personal and facilityissued( radio 'handheld( am)fm and amateur*( pager( electronic email( intranet andinternet sites( public announcement)broadcast systems]
Comm/n3ca23ons D3rec2ory
The communications directory ATable $B identifies the location of communications e-uipmentand provides the contact information of key staff, agencies and vendors. The directory isupdated [enter fre+uency e,g, e"ery - months] by [enter staff position or departmentresponsible].
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Ta0le $ Emergency Comm/n3ca23ons D3rec2ory
In2ernal
&atellite hones
8andheld adios
*mateur adio
Pone Cell Pone Pager Ema3l Fa
Incident 2ommand ost
E2ernal
Agency Pone Cell Pone Pager Ema3l Fa
0ire, olice *mbulance 4$$
roperty 6anagement
elocation &ite $
elocation &ite !
+icensing +ocal (ffice
0ortis?2 $.155.
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[Facility Name & Logo]Emergency Response Plan
Ta0le & Emergency S2a
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Ta0le % S2a
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[Facility Name & Logo]Emergency Response Plan
Organ38e an6 E7/3p
In a ma)or emergency or disaster you may be on your own for a minimum of "! hours withoutoutside resources, electricity or the use of other utilities. To minimi9e these impacts and tosupport staff in carrying out the response roles, each facility should store enough supplies to
sustain all staff and residents for a minimum of three days.
The list below contains suggested suppliesF supplies to meet the extra support needs ofresidents should also be considered.
Emergency S/ppl3es
*6/06 radio % batteriesH 0ood % water
0lashlight % batteries aper cups % plates
+ight sticks 6anual can opener
?lankets 6edication
ust masks iapers % wipes
&afety =loves &anitation supplies
2rowbar Toilet paper
8ard hat ortable or *lternate Toilet
uct Tape aper, pencils % indelible markers
lastic sheeting % tarps 0acility keys
=as wrench &ignage
*d)ustable wrench 2opy :mergency lan
&hovel esident medical records
*lternative lighting isaster 0irst *id Git
8ydrated lime2ommunication irectories Akey contactinformation for staff, volunteers andexternal agencies
;ater purification tablets
=arbage bags
./o a"oid corrosion store batteries separately
Foo6 + Wa2er
0acilities should store a
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Ta0le ( Emergency S/ppl3es In4en2ory + !a3n2enance Form
Loca23on=
"eneral S/ppl3es=
2y I2em Inspec2e6 Commen2Da2eReplace6
Da2e o< Inspec23on= Inspec2e6 0y=
Da2e Replacemen2s Comple2e= Replace6 0y=
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RESPONSE PROCEDURES
Emergency Colo/r Co6es
:mergency colour codes are used in hospitals and other health care centres worldwide to
denote to staff various kinds of emergency situations. The use of codes is intended toconvey essential information -uickly and with minimal misunderstanding to appropriatepersonnel. They enable a concise means of ensuring all personnel receive a commonmessageF signaling the need for an urgent response without unnecessarily alerting or alarmingpatients, residents or visitors.In !5$$, the ?2 6inistry of 8ealth A6o8B issued a policy that standardi9es these colour codes inacute care facilities across ?ritish 2olumbia. The intent of this policy is to ensure consistency incolour codes used across the province. This need for standardi9ed codes is underscored by themobility of the health care workforce.esidential care facilities are not re-uired to develop codes that conform to this
standardi9ation. 8owever, it is strongly encouraged that sites align any codes they develop orhave developed to the policy issued by the 6o8. oing so will help speed up response andallow for a broader understanding by health care workers visiting from other facilities.
"eneral Response Proce6/res
This section provides general planning considerations and response procedures with regards toemergency colour codes as outlined in the 6o8 policy. ?elow is a list of the templates providedin the following pages. These templates correspond to the most common ha9ards that sitesshould develop codes and procedures for. Templates will need to be customi9ed for yourfacilities. EoteD &ites are not re-uired to adopt and develop all the codes listed below and in the6o8 policy. &ites should only develop codes that are relevant to them.
*ggression > 2ode ;hite
?omb Threat > 2ode ?lack
2ardiac *rrest > 2ode ?lue
isaster C 6ass 2asualties > 2ode (range
:vacuation > 2ode =reen
0ire > 2ode ed
8a9ardous 6aterial &pill > 2ode ?rown
6issing atient > 2ode @ellow
3tility 0ailures > ower, ;ater, =as, &anitation > 2ode =rey
2ontrolled *ccess
:arth-uake eception % elocation
&helter In lace
In the event of an incident, consider contacting you local municipal contact and/or you localhealth authority.
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Co6e W32e Aggress3on
De
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+ower external stimuli Alower T# volume, overhead pages, etc.Betermine when it
is safe to give Lall clear/stand downM to 2ode ;hite response.
2oordinate postCevent debrief.
2omplete the appropriate from for your (8%&
A
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[Facility Name & Logo]Emergency Response Plan
Co6e Blac@ Bom0 Trea2
De
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[Facility Name & Logo]Emergency Response Plan
Bom0 Trea2 De2a3l Form Bom0 Trea2 0y Pone
Pone N/m0er
A2heck call displayB
Da2e + T3me o< Call
Wen 3s 2e 0om0 go3ngo
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[Facility Name & Logo]Emergency Response Plan
Co6e Bl/e Car63ac Arres2 or !e63cal Emergency
De
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Co6e Orange D3sas2er !ass Cas/al2y
De 6ass 2asualty is the emergency response to a large scale event where demand for
service at a site exceeds capacity and support is needed.
Response Cec@l3s2
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Geep telephone available Ae.g. turned on and free from useB, in case staff are needed forcallCback.
&taff may be re-uired to report to a preCdesignated area and wait for further
instructions A+abour ool or #olunteer ositionsB.
eport to work as per normal schedule. ;atch for changes to site access and parking.
;ear your photo identification.
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Co6e "reen E4ac/a23on
De any employee can initiate an evacuation from an affected area.
Pre4en2a234e e4ac/a23onsoccur when there is a credible, potential threat > the most seniorstaff member decides to carry out a preventative evacuation often made in consultation withlocal authorities.
The scale or level of the evacuation can vary depending on the threat. * hori9ontal evacuationinvolves the movement of people away from the immediate threat but remaining in an area ofrefuge on the same floorF a vertical evacuation involves the movement of people to a different
floor or a complete or facility evacuation re-uires the movement of people out of the facility to anassembly point outside and potentially to a relocation site.
Plann3ng Cons36era23ons
Identify wardens or evacuation leads for every floor.
Identify areas of refuge on every floor and assembly points outside of your facility.
+ocate these locations on your facility map.
2onduct and maintain an assessment of residents based on their mobility and ability or
re-uirements for evacuation.
etermine criteria and priority for evacuation
2onsider devices and training staff in special lift techni-ues for nonCambulatory patients
:nsure plans are current and posted, reflecting any changes to your facility
:valuate your existing evacuation routes to ensure you have ! unobstructed escape
routes. Indicate the routes and exits on your facility map
etermine who will lead the evacuation and has the authority to initiate a preventative or
complete evacuation, such as the facility administrator or most senior staff member
2onsider transportation resources and procedures > keep vehicle gas tanks half full of
gas
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[Facility Name & Logo]Emergency Response Plan
Response "/36el3nes
*ssigned to/+eadD
6ake a -uick assessment of the situation
:valuate the evacuation route to ensure a safe and clear routeEotify staff in the immediate area or entire facility depending on the scale of theevacuation, possibly through paging systems, operator or switchboard
=ive instructions to evacuate and to meet at the assembly point
epending on the threat call in additional resources to assist and notify seniormanagement
:vacuate based on priorityD
$D move those closest to immediate danger
!D direct ambulatory patients and visitors
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[Facility Name & Logo]Emergency Response Plan
Co6e Re6 F3re
De
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Co6e Bron ?a8ar6o/s !a2er3als Sp3ll
De
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Co6e #ello !3ss3ngPa23en2
De
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Co6e "rey U23l32y O/2age
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[Facility Name & Logo]Emergency Response Plan
Poer O/2age
*ssigned to/+eadD
2heck neighbouring facilities power. If the power outage is limited to your facilityD
2heck your circuit breaker panel or fuse box
To turn off the power at the breaker, turn your face away from the panel. &tartby turning off the individual breakers then the main switch
I< 2e poer 3s o/2 3n yo/r s/rro/n63ng area=
Turn down thermostats and disconnect all electrical heaters and appliances toreduce the initial demand when the power is reconnected
3nplug computers, # players, T#Ns, microwaves to protect against possiblesurges when the power is restoredTurn off all lights except one, which will alert you when the power has beenrestoredGeep the doors of your refrigerator and free9er shut as much as possible tomaintain the cold temperature
(nce the power is restored, turn on only the most essential appliances and wait &eparate li-uid and solid waste
isinfect solid waste > use gloves and powdered hydrated lime&tore solid waste in industrial pail with tight fitting lid
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Con2rolle6 Access
De
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Ear27/a@e
De
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Reloca23on + Recep23on
De
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E4ac/a23on + Reloca23on S32es
E4ac/a23on Assem0lyPo3n2
*n area outside the facility that is designated forassembly of staff, residents, volunteers and visitors.
Loca23on
Secon6ary Assem0lyPo3n2
*n open or safe area within the area should you need toevacuate further from your facility.
Loca23on
Reloca23on S32es *n alternate site that can accommodate the needs ofresidents. These facilities must agree to serve as hostsfor your staff and residents, have suitable space andamenities to meet the needs of residents.
Fac3l32y Name=
Loca23on=Pone n/m0er=
Al2erna2e n/m0er=
Con2ac2 person=
Fac3l32y & Name=
Loca23on=
Pone n/m0er=
Al2erna2e n/m0er=Con2ac2 person=
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Fac3l32y Trans
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[Facility Name & Logo]Emergency Response Plan
Sel2er 3n Place
De
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[Facility Name & Logo]Emergency Response Plan
RECO'ER#
ecovery planning is )ust as important as preparedness planning. 6any facilities that have notplanned for business disruption have never recovered from a disaster. If you are forced to closeover a long period of time, what will happen to your workforceK If you re-uire speciali9ed
e-uipment and technology, how long will it take to replace, particularly if other facilities are alsoattempting to find a replacementK
To assist in the recovery of your facility and operations,
Identify critical supplies, e-uipment, and key suppliers that support your facility to
determine strategies to protect key resources or to identify alternatives. Include contactinformation of key suppliers in the communications directory
etermine critical operations and make plans to ensure the continuity of those
operations or to bring those systems back online.
?ack up or store offCsite copies of key documents, files and business records
Identify and make arrangements for an alternate location where you can continue to
provide care, if you cannot reCoccupy your site etermine if you have ade-uate insurance coverage, including earth-uake coverage
6aintain ade-uate records to inventory furniture, e-uipment and highCcost items
2onduct a thorough damage assessment of your facility following the disaster
2onsider plans for supporting staff C cash advances, salary continuation, flexible work
hours, reduced work hours, crisis counseling, care packages, daycare
Identify restoration companies that can assist with the clean up of your facility and
include their !7 hour contact information in the communications directory
2ontact #28 2ommunity 2are 0acility +icensing to report a service delivery problem
within !7 hours of isolated incidents using the Incident eport 0orm
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Cr323cal E7/3pmen2 + In
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APPENDI* A
ROLES + RESPONSIBILITIES
!anager9D3rec2or9?ea6 o< Fac3l32y
2oordinate with :mergency 6anagement to create and maintain an emergency program
and plan for the facility.
evelop, in coordination with :mergency 6anagement, an annual training and exercise
program including personal preparedness training for staff, monthly evacuation drills andan exercise of the emergency plan, at least once a year
6aintain records and documentation of emergency training, exercises and maintenance
of supplies and e-uipment
+ead the response to incidents as the Incident 2ommander and ensure alternates are
clearly designated in your absence.
:stablish agreements with reClocation facilities and essential vendors/suppliers.
Res36en2 Care Coor63na2or:s; RCC
:nsure the most appropriate 22 acts as Incident 2ommander during emergencies,
when &ite 6anager is not onCsite. Incident 2ommander to appoint supporting leadershipstaff Ai.e. &ection 2hiefsB as appropriate and as staffing resources allow.
*ct in supporting leadership roles Ai.e. (perations &ection 2hiefB during emergencies
when &ite 6anager is acting as Incident 2ommanderF oversee direct resident care and
continuity of operations. 2ommunicate with staff, residents and visitors, at the direction of the Incident
2ommander or provide this leadership when acting as the Incident 2ommander.
rovide input and participate in emergency planning activities and exercises on a routine
basis.
All S2a
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Foo6 Ser43ces
articipate, review and assist in the development of the facility emergency plans and
procedures.
6aintain a sufficient supply of food and water in case of emergency, minimum < days.
evelop contingency plans to support the emergency stockpile of food and water.
*ttend and participate in emergency training and exercises.
Fac3l323es9!a3n2enance
articipate, review and assist in the development of the facility emergency plans and
procedures.
articipate or lead the ha9ard site assessment to identify and mitigate physical ha9ards.
rovide and maintain facility specific information in the emergency plan, such as the
location of utility controls and procedures for managing in an emergency.
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RESPONSE OR"ANI,ATION
This section outlines the framework for [site name] organi9ational response. It includes anorgani9ational structure to provide overall direction and control of the facilityNs emergencyoperations.
Le4els o< Response + Coor63na23on
In ?2, the ?ritish 2olumbia :mergency esponse 6anagement &ystem A?2:6&B is adoptedby local and provincial governments, regional health authorities and first response agencies asa comprehensive management system that provides the framework for a standardi9edemergency response. It is based on the Incident 2ommand &ystem and the operational levelsare in the diagram below.
The ?2:6& is a PbottomCupN response model, and reflects the fact that emergency events arepredominantly managed at the facility or site level. In the event that the incident cannot beade-uately managed from the site due to insufficient resources, an escalating threat, or anincident that impacts multiple sites, site supportcan be provided by the organi9ationNs corporateleadership, health authority or local government.
Incidents in the community are managed daily by first responders > police, fire and ambulance.:mergency calls are prioriti9ed based on the severity of the incident and the availability ofresources. In a larger scale event, local authorities may also activate :mergency (perations2entres A:(2sB or mobili9e staff to coordinate the response. uring these ma)or emergencies,the local authority, together with first responders, will assess and prioriti9e community needs,allocate resources and respond based on the determined priorities. In a ma)or emergency thatcause ma)or disruption to transportation networks or infrastructure, outside assistance orcommunity resources may not be immediately available. 8igh demand for limited resources
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#ersion $
&ite
Incident 2ommandost
AI2B
&ite &upport+evel:mergency (perations 2entre A:(2B
rovincial egional
2oordination +evel
A:(2 B
rovincial
2entral
2oordination
+evel A:22B
6inistry of 8ealth
A6(8B
8ealth *uthorityAegional :(2B
&ite/0acility
AI2
B
*rea&upport A:(2B
Local + Pro43nc3al A/2or323es ?eal2 A/2or32y
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and nature of the emergency itself means that facilities should be selfCsufficient and manageimpacts at the site level as much as possible, and look to corporate leadership for site supportwhere necessary.
S32e Response
The ma)ority of incidents are managed at the site level and are the responsibility of the facility.uring an emergency at [site name], the Incident 2ommand &ystem AI2&B will be used as aframework for command, control and coordination of emergency operations. The I2& providesa way of coordinating staff and resources toward safely responding, controlling, and mitigatingan emergency incident. I2& is an organi9ed response management structure used by localgovernments, agencies, and provincial ministries that applies key principals and goals in astandardi9ed way.
Inc36en2 Comman6 Sys2em
The I2& is organi9ed into ' key functions as described belowD
F/nc23on Role
Inc36en2
Comman6:"reen;
esponsible for overall command, control andcoordination of site emergency operations, includingpublic information/media relations, agency liaisonand safety/risk management.
Opera23ons
:Orange;
esponsible for providing a communications link withthe site or units and coordinating operations insupport of the emergency response.
Plann3ng
:Bl/e;
esponsible for collecting, evaluating, anddisseminating information within the I2, developingthe *ction lan, and the &ituational eport incoordination with other functionsF and maintaining allI2 documentation.
Log3s23cs
:#ello;
esponsible for ensuring that the I2 is operationalFand providing staff, services, e-uipment and suppliesto fulfill any approved resource re-uests.
F3nance + A6m3n
:"rey;
esponsible for all aspects of financial managementincluding cost tracking, financial reporting,administering procurement contracts, and overseeingthe procurement process.
mm/dd/yr age '! of "!
#ersion $
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[Facility Name & Logo]Emergency Response Plan
Bas3c Pr3nc3ples o< ICS
The basic principles of I2& includeD
*ppointment of an Incident 2ommander who has overall responsibility for the facilityNs
response.
*ll functions remain with the Incident 2ommander until delegated to other positions.
* preCdefined, clear reporting channel Achain of commandB is to be followed in order to
maintain a manageable span of control Ano more than 'C" direct reportsB.
* common language for all 2ommand &taff and &ection 2hief positions is used, which
allows for greater interoperability between partner agencies.
reCdefined responsibilities are based on response role or function.
6anagement by ob)ectives > incidents are best managed when issues are identified and
prioriti9ed. *chievable management ob)ectives are then developed and detailed
strategies and tactics for implementation. &trategies should be &6*T Aspecific,measurable, actionCoriented, realistic and timeCspecificB.
BCER!S Response "oals :pr3or32y or6er;
$. rovide for safety % health of responders
!. &ave lives
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[Facility Name & Logo]Emergency Response Plan
mm/dd/yr age '7 of "!#ersion $
INCIDENT CO!!ANDA&ite 6anager or 22B
OPERATIONS +*EEIE=
LO"ISTICS FINANCE
Track and account for allstaff and residents
2are for residents medicalneeds
2onduct evacuation,relocation or otheremergency proceduresas necessary
2ollect, evaluate, anddisseminate information,
develop the *ction lan,and the &ituational
eport in coordinationwith other functions
6aintain emergency food %water supplies
(btain % track medicalsupplies
6ake alternate shelterarrangements
*rrange transportation6aintain communications
e-uipment
Track expenses %administer procurementprocesses associatedwith disaster
(verall command, control and coordination offacility emergency operations6anagement of risk, public and internal
communications, and external agenciesliaison
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[Facility Name & Logo]Emergency Response Plan
Inc36en2 Comman6
esponsibilities of the Incident 2ommander includeD
:xercise overall management responsibility for the facility emergency operations,
including establishing priorities for response efforts.
:nsure all actions are accomplished within priorities established.
+iaise with &enior 6anagement.
etermine if 2ommand ost activation is re-uired and establish appropriate staffing
level for the 2ommand ost, and monitor effectiveness of the response.
:nsure interagency coordination is accomplished effectively.
*ssure employee safety and risk management principles / procedures are applied for all
activities.
irect appropriate emergency public and internal information actions using the best
methods of dissemination to ensure effective communication with staff, residents,volunteers, families, the public and other key stakeholders.
:nsures risk management principles and procedures are applied to all I2 activities in
consultation with the &afety and isk 6anagement (fficer.
mm/dd/yr age '' of "!
#ersion $
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[Facility Name & Logo]Emergency Response Plan
Inc36en2 Comman6er
The Incident 2ommander is responsible for directing site emergency response activities,including oversight of other &ection 2hiefs, as they are appointed by the Incident2ommander.
Ass3gne6 2o= &ite 6anager
Al2erna2es= esidential 2are 2oordinator A22B
Repor2 2o= Incident 2ommand ost +ocation
Respons303l323es= $. irect and coordinate emergency response activities
!. etermine the need for and re-uest outside assistance
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[Facility Name & Logo]Emergency Response Plan
Inc36en2 Comman6 Pos2
The Incident 2ommand ost AI2B is a centrali9ed location for [site name] staff to convene tocoordinate activities, resources and the flow of information. *fter the immediate life safetyresponse Ai.e. evacuation due a fireB the Incident 2ommand ost should be activated to manage
the ongoing activities in a sustained response.
The I2 should support and coordinate activities relating toD
olicy direction and support
Information management Acollection, evaluation and displayB
:stablishment of priorities
esource management
2ommunications Ainternal and externalB
The primary and alternate locations of the [site name] command post areD
$.!.
The following staff, or the most senior staff on site at the time of an incident, has the authority toactivate the I2D
[Eame], &ite 6anager
[Eame], 22
irect atient 2are II AEB supervisory staff
To set up the Incident 2ommand ostD$. :nsure Incident 2ommander is appointedF determine which location to use.
!. :nsure staff and &ite 6anager / *dmin on 2all have communication with I2.
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[Facility Name & Logo]Emergency Response Plan
Inc36en2 Comman6 Forms
To support the Incident 2ommand ost activities, I2 forms are provided.
S2a2/s Repor2> a simple form that is intended to help &ection 2hiefs gather information
needed to update the Incident 2ommander during planning meetings in the I2. &tatuseports are read out at the meeting and then submitted to lanning 2hief Acopy retainedby the issuing &ection 2hiefB for further analysis and inclusion in the *ction lan. &tatuseports will be generated by each section for each lanning 6eeting.
Ac23on Plan> a document that describes the priority (b)ectives, &trategies and Tasks
for the upcoming operational period. The *ction lan is authori9ed by the Incident2ommander prior to implementation and may be re-uested by the :(2. The *ctionlan is also an important reference document during shift changes in prolongedincidents. *ction lans are developed for every operational period.
S3gn 3n See2> to track staff attendance and assignments in the I2.
Pos323on Log See2 to record key decisions and actions taken by individual staff
S32e S/ppor2
In the event that the response cannot be ade-uately managed by the facility or site, site supportfor Asite nameB can be provided by Ainsert site support level, :mergency (perations 2entreBThe site support level serves to provide support to the facility or site in the following areasD
InterCagency coordination
2ommunications % media relations
olicy guidance
+ogistics C resource ac-uisition, transportation and staffing
mm/dd/yr age '1 of "!
#ersion $
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S2a2/s Repor2TO BE USED B# ALL SECTION C?IEFS FOR DOCU!ENTATION AND PLANNIN" !EETIN"S
E4en2= S2a2/s Repor2 prepare6 0y=
Sec23on9F/nc23on=
Name=Da2e= T3me=
Opera23onal Per3o6=S32e name=
Con2ac2 n/m0er=
Fa n/m0er=
C/rren2 S32/a23on= AIncidents, actions taken, resource statusSB Awhat is currently occurring in your functionalareaB
In1/r3es an6 IllnessesAto be completed by (perations &ection onlyB
escription of In)uries / IllnessD
of eathsD of In)uredD of IllD
otential/:stimated Eo. of atientsD
O/2s2an63ng Iss/es9Callenges9Pro0lems= Aoutstanding issues needing to be resolvedB
An23c3pa2e6 Pr3or323es9Ac234323es= A0or future operational periodsB
O2er Commen2s9Iss/es= Ai.e. media information, public information bulletins, safety tipsSB
D3s2r30/23on=Incident 2ommander lannin &ection 2hief
:(2 lannin (therD
P/rpose=eport on the status of each function for each operational period or as re-uested.
Comple2e6 0y=*ll functions A6anagement Team, lanning, (perations, +ogistics and 0inanceB
Sen6 To=I2 lanning 2hief and :(2 lanning AocumentationB
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ICP Ac23on Plan:Wa2 are 2e o01ec234es an6 o are e go3ng 2o 6o 23s;
One Ac23on Plan
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(ther
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Pos323on Log
E4en2=
Sec23on9F/nc23on= Pos323on=
Da2e +T3me To9From Ac23on + Descr3p23on
Follo/pRe7/3re6
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SI"NIN 9 SI"NOUT S?EET
36en2= Opera23onal Per3o6=
2e= Fac3l32y=
Pr3n2 Name
:F3rs2 an6 Las2;
Agency 9 Organ38a23on 9Depar2men2
T3me
InS3gna2/re
Role OR
Person !ee23ng
T3meO/2
In32
ge JJJJJJJJ of JJJJJJJJ repared ?yD AEame and ositionB
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[Facility Name & Logo]Emergency Response Plan
APPENDI* B
TRAININ" AND E*ERCISE
Training and exercising plans, procedures and staff are essential components of an emergency
management program. The re-uirement to train and exercise is established in the new ?2 esidential2are +icensing egulation, the 2anadian 2ouncil of 8ealth &ervices *ccreditation standards, andprovincial legislation governing emergency management. The goal is to provide staff with opportunities tofurther their understanding of the facility emergency plan and procedures, enhance their familiarity,confidence and capacity to carry out their role in an emergency.
The following types of exercises provide a practical approach to staff training and an opportunity to testand evaluate the effectiveness of your emergency plan and procedures. 3se a combination of thevarious types of exercises depending on your needs and ob)ectives.
Type of :xercise escription 2haracteristics
(rientation * basic familiari9ation with a specific plan,procedure, or piece of e-uipmentF discussionCbased
Information discussion
$C! hours
rill * coordinated, supervised exercise to test orpractice a single specific function
:xamplesD fire and earth-uake response andevacuation drills, test of communicationse-uipment and call back procedures
*ctual facility response
&imple to design
3se of actual e-uipment
5 minutes
Tabletop * facilitated analysis of an emergencysituationF usually lowCstress, problemCsolvingdiscussionCbased
;ritten narrative with
problem statements
Eo time pressures
$C7 hours
0unctional * simulated, interactive exercise to test an
organi9ationNs ability to respond to a moderateincident
Interactive with inputs
provided by simulators
eal time pressure
! or more hour
0ull &cale &imulates a real, potentially stressful event asclosely as possibleF evaluates operationalcapabilities
ealistic event
3se of personnel and
e-uipment
! hours to ! days
* suggested schedule includesD
rills > monthly to test communication e-uipment, evacuation procedures and ha9ard specific
response to fire, earth-uake and chemical events
Tabletop > -uarterly to exercise various aspects of the emergency plan
0unctional > annually once staff have participated in the previous types of exercises to add real
time pressure
0ull &cale > because full scale exercises are more complex and time consuming to both design
and deliver, consider running every few years* sample tabletop exercise and a record of participation are provided as templates on the followingpages.
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[Facility Name & Logo]Emergency Response Plan
Tra3n3ng + Eerc3se Recor6 o< Par23c3pa23on
#ear=
Da2e Type O01ec234e Par23c3pan2sCangesRe7/3re6
Ass3gne6 2o
E6/ca23on an6 Tra3n3ng
&taff (rientation (verview of emergency program
ersonalreparedness
To encourage staff to be prepared
lan (rientation 0amiliari9ation with emergency plan
Incident2ommand
3nderstanding the commandstructure
Eerc3ses
rill :vacuation > earth-uake scenario
Tabletop exercise &helter in place procedures
lan review2ommunications irectory >updated staff contact information
6aintenance:mergency supplies > expired
items
mm/dd/yr age ' of "!#ersion $
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[Facility Name & Logo]Emergency Response Plan
Ta0le2op Eerc3se Templa2e
Da2e= Fac3l32a2or=
Par23c3pan2s=
P/rpose=To provide an opportunity to discuss and reinforce earth-uake safety proceduresand establishing an incident command post.
O01ec234es=
Scenar3o=
*t $5D5" hours this morning, a ".! magnitude earth-uake with its epicentre )ust off the coastof #ancouver Island, struck southwestern ?ritish 2olumbia. The earth-uake, accompanied bystrong surface shaking, lasted approximately 7' seconds. 8ardest hit were #ancouver Island,the urban centres of =reater #ancouver, the &unshine 2oast and large portions of the 0raser#alley. The tremors were felt as far away as Terrace to the north and Gamloops to the east.
Imagine that you hear a low, rumbling, roaring sound. The noise builds, getting louder andlouder, for about ten seconds. Then you feel the building and floor beneath you shake.
/es23ons + Inp/2s Epec2e6 O/2come A
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[Facility Name & Logo]Emergency Response Plan
Ear27/a@e Scenar3o
*t 5D5" hours this morning, a ".! magnitude earth-uake with its epicentre )ust off the coast of#ancouver Island, struck southwestern ?ritish 2olumbia. The earth-uake, accompanied bystrong surface shaking, lasted approximately 7' seconds. 8ardest hit were #ancouver Island,
the urban centres of =reater #ancouver, the &unshine 2oast and large portions of the 0raser#alley. The tremors were felt as far away as Terrace to the north and Gamloops to the east.
Thousands of people sustained mild to severe in)uries, and hospitals experienced moderate tosevere damage to their facilities and infrastructure. :mergency 6edical &ervices areoverwhelmed by the numbers of calls and arriving in)ured. Transportation to hospitals is difficultdue to street debris that is blocking access.
6ain water and power services have been disrupted in your community. Telephone landlines arenonCfunctional, rendering telephone, fax and internet unavailable to the 2are 2entre.
@our facility appears to have sustained minor damage, with a few broken windows and cracks inthe concrete parking area walls. The generator can not be started. The damage may be minorbut the problem has not yet been diagnosed.
Sample /es23ons$. ;hat do you need to know to determine the magnitude of the eventK!. ;hat is your primary concernK
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[Facility Name & Logo]Emergency Response Plan
Cem3cal Sp3ll Scenar3o
Gaboom 2hemical 2orporation is located in the industrial area in close proximity to your facility.Today at $
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[Facility Name & Logo]Emergency Response Plan
W3n6s2orm Scenar3o
(n Tuesday ecember 4, at $1D
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[Facility Name & Logo]Emergency Response Plan
Wa2er !a3n R/p2/re
There is construction several doors for your facility. uring excavation a $! inch water main isruptured causing significant flooding in your neighbourhood. This causes a disruption of waterservice to your facility and the surrounding area and repair may take more than $! hours. 0lood
waters are encroaching on the grounds of your facility.
Sample /es23ons$. ;hat do you need to know to determine the magnitude of the eventK!. ;hat is your primary concernK
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[Facility Name & Logo]Emergency Response Plan
RESOURCES
Local
*bbotsford httpD//www.abbotsford.ca/emergencyJprogram.htm
*nmore httpD//www.anmore.com/siteengine/activepage.aspKageIU"!
?elcarra httpD//www.belcarra.ca/indexCprotectiveCservices.htm
?urnaby httpD//www.burnaby.ca/2ityC&ervices/ublicC&afety/:mergencyCrogram.html
2hilliwack httpD//www.chilliwack.com/main/page.cfmKidU45"
2o-uitlam httpD//www.co-uitlam.ca/default.htm
elta httpD//www.corp.delta.bc.ca/:E/main/residents/publicJsafety/emo.html
8ope httpD//www.hope.ca/index.php
Gent httpD//www.district.kent.bc.ca/index.html
+angleyA2ity % TownshipB
httpD//www.city.langley.bc.ca/index.php/residents/emergencyCprogram
6aple idge httpD//www.mapleridge.ca/:E/main/emergency/municipalJemergency.html
6etro #ancouver httpD//www.metrovancouver.org/planning/emergency/ages/default.aspx
6ission httpD//www.mission.ca/
Eew ;estminster httpD//www.newwestcity.ca/residents/publicJsafety/emergencyJpreparedness/index.php
Eorth &horeAincludes 2ity of Eorth#ancouver, istrict of Eorth#ancouver % istrict of;est #ancouverB
httpD//www.nsemo.org/
itt 6eadows httpD//www.pittmeadows.bc.ca/:E/main/residents/74$$1/1
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[Facility Name & Logo]Emergency Response Plan
0raser 8ealth httpD//www.fraserhealth.ca/
rovidence 8ealth httpD//www.providencehealthcare.org/
rovincial 8ealth &ervices httpD//www.phsa.ca/default.htm
#ancouver 2oastal 8ealth www.vch.ca
Pro43nc3al an6 Fe6eral
"! 8our reparedness www.getprepared.ca
?2 8ydro www.bchydro.com
:mergency 6anagement ?2 httpD//www.embc.gov.bc.ca/index.htm
6inistry of 8ealthy +iving and &port www.hls.gov.bc.ca/ccf/adultJcare.html
Eatural esources www.earth-uakescanada.nrcan.gc.ca
ublic 8ealth *gency of 2anada www.phacCaspc.gc.ca/indexCeng.php
&afe 2anada www.safecanada.ca
0ortis ?2 httpD//www.fortisbc.com
A66323onal Reso/rces
?2 2oalition of eople with isabilities httpD//www.bccpd.bc.ca
ialC*Cietitian www.dialadietitian.org
:mergency reparedness for Industry and2ommerce 2ouncil
www.epicc.org
Emergency S/ppl3ers
?raidner &urvival Gits www.survivalkits.com
0.*.&.T. +td www.fastlimited.com
Grasicki and ;ard www.krasickiandward.com
Vuake &afe +td. www.-s-uakesafe.com
Terra 0irm :arth-uake reparedness Inc www.terrafirm.ca
http://www.fraserhealth.ca/http://www.providencehealthcare.org/http://www.phsa.ca/default.htmhttp://www.vch.ca/http://www.getprepared.ca/http://www.bchydro.com/http://www.embc.gov.bc.ca/index.htmhttp://www.embc.gov.bc.ca/index.htmhttp://www.hls.gov.bc.ca/ccf/adult_care.htmlhttp://www.earthquakescanada.nrcan.gc.ca/http://www.phac-aspc.gc.ca/index-eng.phphttp://www.safecanada.ca/http://www.fortisbc.com/http://www.bccpd.bc.ca/http://www.dialadietitian.org/http://www.epicc.org/http://www.survivalkits.com/http://www.fastlimited.com/http://www.krasickiandward.com/http://www.qsquakesafe.com/http://www.terrafirm.ca/http://www.fraserhealth.ca/http://www.providencehealthcare.org/http://www.phsa.ca/default.htmhttp://www.vch.ca/http://www.getprepared.ca/http://www.bchydro.com/http://www.embc.gov.bc.ca/index.htmhttp://www.hls.gov.bc.ca/ccf/adult_care.htmlhttp://www.earthquakescanada.nrcan.gc.ca/http://www.phac-aspc.gc.ca/index-eng.phphttp://www.safecanada.ca/http://www.fortisbc.com/http://www.bccpd.bc.ca/http://www.dialadietitian.org/http://www.epicc.org/http://www.survivalkits.com/http://www.fastlimited.com/http://www.krasickiandward.com/http://www.qsquakesafe.com/http://www.terrafirm.ca/