resource central - eoin hanley - building a recruiting team in europe

Building and Managing a European Recruitment Team

Over 20 years in developing and implementing HR business strategies

Fellow of the Chartered Institute of Personnel & Development (CIPD)

European Mentoring & Coaching Council (EMCC) Practitioner

Experience covering Africa, Australia, Central Eastern Europe, Middle East, Western Europe, South America

Eoin Hanley

Negotiation skillsExecutive coaching Talent development

Advanced salesTeam based coachingRecruitment strategies

Influencing skillsCareer coachingTesting solutions

Communication & presentation skillsProject design & management (HR)

Action based learningOnboarding programs

Management foundationCompetency frameworks

Recruiter & hiring manager interviewing skillsEmployee value propositions

Advanced recruiter & recruitment mgt. skillsReduction of staff attrition

CIPD certificationRecruitment gamification

Coaching practitioner certification Strategic workforce planning

Not just expensive but take valuable time and effort on the part of the manager and all of those around who support ore who are affected by the work involved

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UzbekistanEstoniaLatviaLithuaniaMoldovaRomaniaBulgariaHungaryCzech RepublicSloveniaKyrgyzstanAzerbaijanCroatiaBosniaMacedoniaPolandGeorgiaAlbaniaMontenegroArmeniaTurkmenistanMongoliaKosovoBelarusRussiaUkraineKazakhstan

Slovakia

Serbia

Tajikistan

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19981996-012004-082014-..(2001-02)2012-13(2009-11)2020Development of HR in the CEE Region

19981996200420142001201220092020Personnel Personnel /HRAgency GrowthConcept of HRNew HRDevelopment of HR in the CEE Region

1998199620042014200120122009


CEE Personnel 1990s to 2011Focus on technical criteriaFormal Structures (formal language/tenure)Task focused selection (bums on seats)Contract & Pay enforcementDrop in the ocean HR attempts

Sounds like: No, Not possible, We dont do that here, We already do that, do as I say,

1998199620042014200120122009


Concept of HR 2004 to 2009Focus on recruitment More drops in the oceanMore expressive than Personnelwar for talent, CEE still a growth region

Sounds like: I think..., I know someone..., We believe..., Best in class...,not important, do as I say.

1998199620042014200120122009


New HR 2015 to todayPersonnel dept. relegated to a sub dept.More specialists roles, senior peer group that are paid moreEven more drops in the oceanWar for talent linked to Key Talent and Brand

Sounds like: How can we? who can show us? Thats interesting? how do we rate?

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Specialist roles still not visible and where they exist they are often without budget accountability

Lack of system use and understanding around KPIs

Recruitment still often embedded in HR (Personnel)

Recruitment seen as the place to start your career before moving into HR

Poor training around new tools (social media)

A lack of understanding that information is power

Dots are still not being connected (recruitment, onboarding, induction, training, talent development)

Development plans still not equating to new JDs

Discrimination and lack of diversity is a major issue

Areas still to be Tackled in CEE

CEE countries not fixed on one industry sector

Education still linked to technical skills (+ -)

Gen development means culture is changing fast and naysayers are gradually being called out (internally & externally)

Unemployment decreasing, competition increasing

Salaries remain competitive for savings to be made

Middle market continues to grow

Cost of doing business is low, stable with good returns

Mobility/travel/Gen. helping fuel a culture shift

Starting to see social causes appear in resumes

Growth Factors contributing to Success in CEE

Understand that they are still young democracies

Many countries resisted not though violence or confrontation (culture/sport/friendship/family)

Find as many dots as you can in the work they do

Understand they dont know what they dont know

Change the word But for And

Monitor detail/KPIs and explain reasons why, empowering them

Share your knowledge openly and unpretentiously

Appreciate that as an outsider, real openness needs to be earned and can easily be lost

Personal tips for success in CEE

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Questions?

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resource central - eoin hanley - building a recruiting team in europe

Recruiting & HR