responses to queries - expression of interest

Sr.No. Bidder's Query Nabard Clarification1 1-Please share what is the current

investment in IT ?

2- Is there any existing DW/BI

technology being used by the Bank? If

yes, please share te details.

Apart from the current OLTP systems,

NABARD has invested in Nutanix

Server with adequate capacity to scale.

NABARD would like to leverage this

investment unless there is a clinching

reason to procure additional hardware

externally.

There is no existing Data Warehouse

2 1- Please share the existing technology

landscape and current IT architecture

for the bank.

2- What is the underlying

technology/product for the 5

enterprise application of NABARD?

We have host of OLTP systems for our

core banking sytem (on Oracle),

Ensure (a platform through which we

get regulatory returns from our

supervised entities on SQL Server &

Business Objects, HRMS (Peoplesoft),

and a document management system

with a workflow processing.

3 1- Can you share an indicative list of

external systems which are currently

being used by NABARD?

We are currently taking stock of the

external systems used / required by

our departments. You can assume that

any data that provides context to

NABARD's operations in agricultaral

refinance, rural development, and as

policy advisory will be integrated into

the NABARD data warehouse

4 Please share the latency that is

expected.

1 day

Responses to Queries - Expression of InterestIdentification of Vendor for implementing

Data Management, Analytics and Business Intelligence Solution

5 1-What will be the frequency of batch

jobs envisaged by NABARD

2- Is there a requirement for real-time

ingestion from any internal or external

system?

Frequency of Batch Jobs will be daily

Currently we don’t see need for real

time ingestion, but this requirement

could change as new use cases arise.

6 We have implemnted multiple data

lake and EDW solutions for large

organisations based on their respective

IT environment and requirements.

Would some of these references

suffice?

Yes

7 1-What will be the duration of post

implementation support period? Will

it be for 5 years?

2- Is there any specific implemntation

timeline NABARD has finalised at this

point in time?

We have not take a decision on either

the implmentation timelines and

support. We expect to take a decision

when we float the RFP

8 Please allow online submission with

digitally signed document due to

COVID scenario logistics will be an

issue.

An official email from the person who

is authorised to give technical proposal

would suffice

9 A. Please suggest the scope include

ingesting data from NABARD systems

only or it includes data from eg. RBI,

RRBs, RCBs etc?

B. What all internal source

systems/applications data is to be

integrated into DMABI?

Key NABARD internal source systems

have been given as part of the EoI. The

list of external data feeds to be

integrated will be finalized during the

RFP

10 Please share details of MIS Database

or Central Data repository or Data

Marts if exists currently.

Currently we are reporting out of a set

of reporting tables that are populated

with the extracts

11 What are the key business issues you

face today? What’s the impact on the

organization?

The Business Issues will be shared at

the time of the engagement. Currently

the Information retrieval issues are

Identification and Retrieval of single

source of truth, lack of consistent

reporting, amount of effort expended

for retrieving information,

proliferation of data marts, etc

12 What is the current IT Landscape and

Technology Stack of NABARD?

Please share the existing technology

landscape in scope of this program

including on-premise,Cloud

presence,branches,partner network,

Security Architecture (SSO,AD

Authentication,encryption,key

management),technology products

and tools

Hardware: We have made an

investment in Nutanix Hypervisor

which is scalable for the requirements

in forseeable future and would like to

leverage the investment.

Our OLTP applications exist on Oracle,

SQL Server, MySQL, Postgre

13 Please suggest if it is 1000 TB or a

typos as incremental 1GB/day for 7

years will result in ~2556GB excluding

logs etc.

Else kindly suggest derivation of this

1000 TB.

Please read as 300 TB. NABARD apart

from being a refinance institution has

an advisory role on matters related to

agriculture and rural development,

there will be need to ingest extensive

amount of both structured and

unstructured data from external

soruces. For example geospatial data

about soil, weather conditions, prices

of agricultural inputs / outputs,

satellite images, vegetation coverage,

cropping pattern, agricultural

production, demographics,

afforestation, etc

14 Is NABARD open for cloud solution? If

yes, then what is the cloud preference -

Public cloud/Private cloud/Hybrid?

We would like to evalute cloud, on

premise and hybrid solutions. Please

suggest

15 A) It is understood that for a product if

proposed as part of solution will be

covered as per EULA of OEM, and IPR

only for customised component

development done for NABARD will

remain with Bank. Kindly confirm.

B) If a bidder proposes an accelerator

IPR of which is with bidder shall

remain with bidder only and will not

be transferred to NABARD. Kindly

confirm.

This will be discussed and clarified at

the time of the RFP

16 Request to provide number of reports

(canned and ad-hoc) with complexity

as that will help in deciding

appropriate solution components and

efforts.

There are 30 Head office departments

and 32 regional offices across all the

states. So we expect 500 canned

reports. The number of adhoc reports

will be as per business conditions.

17 Please share the location of the three

DCs mentioned in this clause i.e. for

Primary site DC, Test&Dev Separate

DC and DR.

While we plan to have our DC and DR

on Nutanix Server, the physical

location of the storage would be in

different locations18 A) Please suggest if Bank is open for

DW, DL on Cloud.

B) Please suggest if there are any

source systems on cloud from where

data needs to be extracted.

We prefer on premise

19 Please share the number of objects to

be ingested in proposed DMABI from

the internal source applications (as

mentioned in EOI Document) CLMAS,

HRMS, ECM, ENSURE, NABNET

This will be part of the source system

analysis. We will either provide this

information at the time of RFP or

make the study of the source systems

as part of the scope of the project.

Please make reasonable assumptions.

20 Please share Database type, size and

Interface/integration Mechanism from

the internal source applications -

CLMAS, HRMS, ECM, ENSURE,

NABNET

CLMAS and HRMS are on Oracle

ENSURE is on Microsoft SQL Server

Other details will be shared at RFP.

For ETL, we can have the source

applications send out (FTP) extracts of

incremental daily transactions as a csv

file from the ETL tool will pick and

process the extracts. There will be no

native connectivity to the databases

21 What all external source

systems/applications data is to be

integrated into DMABI?

Please share the count of source

databases by database type, number of

objects, size and integration

mechanism for external source

applications.

This can be clarified at the time of

RFP.

22 What is history data requirement?

How many years of history data to be

migrated in proposed DMABI

solution? Please share approximate

size and number of objects(tables) to

be migrated.

7 Years of data will be stored in the

Data warehouse. Older data where

available will be archived.

Details about the objects will be shared

at RFP

23 Please explain this point. What type of

data to be updated on portal? Is this

report data stored in Data warehouse

/Data Mart?

A GUI portal that will give the

operations team the status of the ETL

batch jobs so that we are aware of

things that are likely to go wrong and

take corrective action. This may not be

stored in Enterprise Data Warehouse,

but can serve as a knowledge

repository for the operations team.

24 Please share top 2 use cases for Master

Data Management.

We have close to 100+ products and a

few hundred entities that we lend to or

disburse grants. It is expected that all

the departments refer to the same

reference table.25 Please share any data model standard

that is being followed at the Bank

We don’t have any enterprise model

yet. The data models for the individual

OLTP systems were provided by the

vendors / Sis26 What is size of data to be migrated Historical data will not exceed 20 TB

27 What are the sources for Data soures

to be used for migration?

We don’t have a common data

repository. So all the data should be

sourced from the OLTPs for both

historical load and incremental load

28 Whether the data in data lake going to

be encrypted?

We are sensitive about the security of

our data both in rest and in transit.

Kindly suggest appropriate solution

29 The raw data from data lake will be

migrated from data lake to dataware

house, will the data be encrypted in

Data Warehouse?




30 Does the data require to be decrypted

at data warehouse for analytic and BI

Tools?




31 How many applications are going to be

integrated with data security solution

for encryption and decryption for

data?




32 How many sites would the solution be

deployed on , considering for DC and

DR Scenario?

Apart from DC and DR which are exact

replicas of each other, we would like to

have an environment for Development

and UAT will approximately 20 - 30%

capacity

33 Can the data consumable applications

integrate with the proposed Data

Security solution, which would require

code changes or making API calls?

We are open. Please suggest

34 What tools are currently being

leveraged for risk modeling and fraud?

We don’t have any model for Fraud.

For Risk we are using Excel and R

language to some extent35 Please elaborate on the Analytics use

cases that need to be implemented.

Which areas do these Analytics use

cases belong to - Risk, Fraud etc?

Geo, Financial, Risk and Product

Design are the areas of analytics

36 Will the Analytics use case be

implemented on Cloud platform?

We would like the data to exist on the

premise. We will evalute cloud, on

premise and hybrid platforms for the

tools37 A) How many models need to be

migrated?

B) Are these models currently

leveraging AI/ML ?

C) Is NABARD looking at enhancing

these models or as-is migration?

Is NABARD looking at moving away

from IBM SPSS?

A - NIL

B - Not Applicable

C - Not Applicable

38 Which are the areas where NABARD is

looking for Pre-build models?

Geo, Financial, Risk and Product

Design are the areas of analytics

39 What are the Analytics use cases which

are expected to utilize real time data in

real-time/near real-time ?

These numbers are indicative:

Total users - 3000

Power users - 50

Concurrent user - 200

We don’t have any data scienctists who

are building advanced analytics

models. We expect the use cases for

Advanced analytics models to evolve

over time40 Is NABARD considering only open

source tools ?

Is there a plan to continue using

existing technology stack in addition

to open source tools or move away

completely from the existing

technology stack?

Open to both based on availablity of

service

41 Request you to share the details of

Server(Model & Specification)/storage

(Model and capacity)/software/tools

which vendor could reutilized for

implementing Data Warehouse(DW)

solution.

Nutanix HCI Nodes Non DMZ Cluster

NX-310-G6

Nutanix HCI Nodes DMZ Cluster NX-

8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes

Total Cores (DR + DC) -608

Total RAM (DR + DC) - 6144 GB

Total Storage (DR + DC) - 441,6 TB

42 It is assumed that IT security such as

Firewall, IPS, WAF etc. already

installed in Nabard Environment.

However, vendor is responsible to

secure proposed application as per

specification shared in EOI document.

Please confirm.

Yes

43 The EOI mentions about XBRL

reporting. Please let us know if you

already have a solution for XBRL

reporting, or if you would like us to

propose the solution.

Pl suggest

44 Please let us know the number of Data

Science use cases that NABARD would

like us to build as part of the project.

We are currently looking at building a

data warehouse and associated

reporting. We expect the data science

use cases to evolve as the users

experience intuitive access to reporting

information.

45 Please let us know if NABARD would

like us to propose support for

monitoring and refining data science

models.

Not currently, but do showcase your

expertise. We hope to take up data

science models after we build the first

phase of the data warehouse

46 Please let us knw existing Database,

ETL/ELT, BI/ Visualization, Analytics

techologies in use at NABARD… & any

inclination towards any technoloy

stack.

We are currently creating some

reporting tables by running extracts

out of our OLTP systems and perform

reporing on top of them. We are open

to any new technology.

47 What all external source data is

anticipataed to use for NABARD Data

Analytics platform. Kindly share the

details.

Agriculture, rural, agricultural

markets, financial, etc

48 Please let us know if a cloud based

solution (based on Azure, AWS etc)

will be acceptable to NABARD as per

the Cloud policies. We would like

reconfirmation that cloud adoption is

acceptable to NABARD. Kindly

confirm.

Preference for on premise solutions.

However ETL and BI tools can be on

cloud as long as data does not persist

in cloud

49 Please let us know the number of

users for the following:

number of users accessing the BI

system

Number of Power Users who would

like to build their own dashboards

Concurrency of users for the BI

system.

Number of data scientists who would

be building data science and advanced

analytics models

Total users - 3000

Power users - 50

Concurrent user - 200

50 Please let us know the number of

dashboards that NABARD would like

to get developed. Please let us know

how many of these would be simple

(<5 KPIs), medium (5 to 10 KPIs) and

complex (>10 KPIs).

To be discussed in RFP

51 Please let us know the number of fixed

format reports (usually 1-2 KPIs and

related data) will be required to be

developed.


52 Please let us know if you already have

GIS data for integration with the BI

system. Or if you would like us to

propose a GIS solution.

You may propose a GIS Solution

53 The EOI mentions about XBRL

reporting. Please let us know if you

already have a solution for XBRL

reporting, or if you would like us to

propose the solution.

We don’t have an XBRL solution

54 Please let us know the number of Data

Science use cases that NABARD would

like us to build as part of the project.


55 Please let us know if NABARD would

like us to propose support for

monitoring and refining data science

models.

You may share your expertise

56 Please let us knw existing Database,

ETL/ELT, BI/ Visualization, Analytics

techologies in use at NABARD… & any

inclination towards any technoloy

stack.

We don’t have any ETL / ELT tools.

We currently write SQL scripts to

extract data from the OLTP systems

and create tables for reporting.

57 What all external source data is

anticipataed to use for NABARD Data

Analytics platform. Kindly share the

details.

NABARD apart from being a refinance

institution has an advisory role on

matters related to agriculture and rural

development, there will be need to

ingest extensive amount of both

structured and unstructured data from

external soruces. For example

geospatial data about soil, weather

conditions, prices of agricultural

inputs / outputs, satellite images,

vegetation coverage, cropping pattern,

agricultural production,

demographics, afforestation, etc

58 What are the common quality issues is

it consistency, completeness or

integrity issues? Please provide data

quality rules details?

We would like data quality solution to

be implemented

59 Who will provide the standard

libraries for names and who will take

the call on data

anomaly/incompleteness as a part of

data profiling?

We will provide the details at the time

of engagement

60 When multiple records of the same

customer are identified , will there be

any merging of records who form a

golden records?

Suggest your expertise

61 What would be the expected data

format that has to be shared back after

data profiling/enrichment of data?


62 What process are in currently in place

for data validation against the clean

data ?


63 How many users are expected to

access/use the data quality reports?

Mostly the staff maintaining the

application and the staff from the Data

Ware house.Approximately 15

64 How are data resolution issues

handled currently? Do we have

Stewardship process and a data

governance team in place?

Data governance team to be built

65 How is current data profiling,

cleansing, standardization and

enrichment achieved?

To be built

66 Do you have any source system

preference? - If there are multiple

sources for certain critical data

elements, priority can be given based

on the source while we match and

merge records ?

It will depend on our assessment of

what source is the most reliable in case

of any inconsistency during

implementation

67 Any expectation to build the data lake,

rather than extracting data from

different source system individually

We are open to an architecture where

we have a data lake to store the data in

native format so that we don’t miss out

on capturing data that may be

important at a future date

68 Please provide us the below details for

each of the scoped source systems (

core banking system, treasury

management system, human resource

management solution, inspection &

survey solutions etc.) database :

• Data Model Type

• Platform (windows or Unix)

• Number of tables

• Number of attributes needs to be

considered for the Data Warehouse

• What is the database size (data and

Index) -

• In case of Data files - # of Files and

Format of Data

All are on windows.. ER Model

other details will be provided at the

time of RFP

69 Please confirm the frequency of

unstructred data as compared to

structured data?

currently unstructured data is very

limited. Less than 5%, but could

increase in future70 Does the customer have any

technology preferences for ETL /

Databases?

No preferences for ETL. For database

we are inclined towards Oracle because

of our existing Oracle db for Core

Banking solution

71 Please confirm number of new BI

Reports & Dashboard need to be built

and what would be proportional break-

up of these reports?


72 . Kindly let us know about the

frequency of data load and data refresh

in proposed solution?

Data refresh / ETL will happen at the

end of the day and proceed during the

night.

We may encounter use cases where

some of the data items need to be

refreshed on a more frequent basis

73 How many users are anticipated to use

the BI Reports and Dashboard and

expected concurrency?

Total users - 3000

Power users - 50

Concurrent user - 20074 Are there any pre-defined KPIs as per

the departments?

yes

75 Is there a process and guildeline

available for Data Backup - daily,

weekly, monthly & annual?

Governed by the backup plan

76 Is there an archival retention policy

available, and if so what is the

retention preriod for NABARD?

The current thinking is to have 7 years

of data in the data warehouse and

older data where available on archive

77 We would like to seek extension in the

submission date by atleast 10 more

working days

Kindly consider this request

The revised due date for submission is

22 February 2021

78 1. Do you require access to BI reports

and dashboards via native iOS &

native Android mobile application?

2. Can you please share the total no#

of reports, No# of dashboard, no# of

KPI's tracked and reported as part of

regulatory reporting ?

3. Are there any new reports /

dashboards that need to be developed

in the new system. Please provide the

number of reports and dashboards

along with the complexity

(Simple/Medium/Complex) breakup.

1. Yes

2. To be defined in the RFP

3. Yes. We will provide the

specifications at the time of RFP

79 1. What kinds of ELT tools are being

used currently? If multiple tools are

being used, approximately how many

jobs?

2. What is the current ETL tool being

used by the bank? Does the Bank

expect vendor to propose the same

tool?

3. What is the normal refresh time for

daily batch? Please provide details

about average start time and end time

for various stages of ETL, i.e. Source to

Staging, Staging to EDW,

Aggregations, etc.

4. How will the data be provided from

the mentioned source systems?

(a) Please elaborate on the number of

files/tables to be ingested.

(b) What will be the frequency by

which the data will be provided?

(c) What is the format of data feeds

coming from various source systems?

Is it delimited files Push or RDBMS

data read by ETL tool or any other

method? Please provide details.

1. No current ETL Tools

2. Not Applicable

3. ETL Window - 7:00 pm - 6:30 am

4. Scheduled extracts will be sent by

FTP to a predetermined location.

Extracts will be in form of csv. ETL

tools will not natively extract from the

RDBMS tables

80 Does it mean a new regulatory

reporting framework/application is

requested to replace the existing one?

Or just keep this regulatory reporting

framework/application but migrate

the datastore to DMABI SYSTEM?

What is the current framework, from

which product vendor?

We would like to stream line reporting,

both for regulatary and for decision

making

81 1. Could you list all the analytics use-

case or some typical case?

2. Does the Bank expect a separate

Analytical Model to

be built for User Logs for audit trail.

We currently don’t have Data Science

use cases

82 The architecture including all the

applications

and policies of the DMABI system

ecosystem to be reviewed by Vendor….

Please share the existing functional &

technical high level architectural

details that will be required to address

this point in the EOI

Will be shared at the time of

engagement

83 a) Please clarify if the bank requires

capability to detect burst out frauds in

corporate asset products, retail asset

products and liability products?

b) Please clarify if the bank requires

capability to identify the suspicious

linkages based on demographic and

transaction to identify the fraud?

c) Please clarify if the bank requires

capability to ready to analytical

methodologies to reduce false

positives in transaction monitoring in

AML and Fraud areas

d) Please clarify if the bank requires

capability of building networks based

on demographic and transaction

linkages?

e) Please clarify if the bank requires

capability to identify new patterns /

new modus operendi in AML /Fraud

areas?

(f) Please clarify if the bank requires

capability to build and refine the fraud

detection models at regular intervals

to ensure the model learns based on

the latest collateral / fraud tagged

data?

You may discuss your expertise in the

field

84 1. We believe the bank would want

multi-temperature data management

to be within the storage system as well

as across the storage system. Please

confirm.

2. Please confirm what will be the data

movement trigger criteria. e.g. Age of

file and/or access frequency of file etc.

3. Please confirm if the understanding

of tiers vis a vis storage technology is

correct: -

(a) Tier 1 - Hot Data - Flash Storage

(b) Tier 2 - Warm Data - Spinning

Disks (NLSAS) based storage

(c) Tier 3 - Cold Daya - Tape Storage

4. Please confirm what could be the

likely performance requirement in

terms of latency to be provisioned

from storage system?

1. Please suggest anything that will

help us prioritize important and

frequently accessed reports

2. Data movement will happen only at

scheduled times

3. Please suggest

4. To be decided during the RFP

85 How many such Analytical models in

IBM SPSS are we expected to migrate?

Also do you continue to use the same

model or rebuild them on new

proposed platform if required?

We don’t have any analytical models to

migrate

86 Do we have any models deployed on

the Open source

frameworks/softwares such as

R/Python etc. If Yes, how many such

models are needed to be migrated?

Also counts by Softwares used (ex:

how many in R/Python etc.). If No,

does the bank have suitable policies

around Open Source Analytics

Software usage? Which of the Open

Source Softwares are approved?

We are open to suggestions

87 1. What is the current process of fixing

data quality issues ?

2. Can you please share the existing

DQ tool and specific features used on

daily basis?

3. Can you please proivde details

around profiling being used , i.e. is

profiling done across all data or

master/dimenaional data only ?

Number of such entities profiling is

based on as of today?

4. What are the key issues faced as

part of data governance which you

would like to address on priorty?

5. What are the existing Data Quality

details? How many and which entity

masters are maintained? What is the

current count of each type of Entity

and how are their

counts expected to scale up

(volumetrics)?

You may discuss your expertise

88 Would the bank expect Graph

Analytics capabilities in the solution

for better network analytics which

helps determine the betweeness and

strength of network

Suggest your capability in developing

analytical models

89 What are the real-time or near-real-

time analytical uses that that are being

envisaged? Please help with the use

cases that are currently deployed in

real time/near real time?

Majority of reports on T-1 basis and

few real time reports currently

envisaged

90 What are the use cases for real time

reporting?


91 Are any tools already available with

NABARD for ingesting data used in

the existing DW solution? Please

provide a list. Any existing tools that

align with the new solution can be

considered for reused if found to be a

good fit.

No tools. We write SQL scripts to take

data into separate tables to enable

adhoc reporting

92 Request NABARD to add -

Service Provider undertakes that it is

compliant to State minimum wages act

at the time of execution of the

Agreement and the commercials are

accordingly factored. In the event

there is a change to the State

minimum wages act or if the Customer

wants the Service Provider to comply

to some other minimum wages act

including but not limited to Central

minimum wages act or the existing

minimum wages act is repealed by

another act, then in such cases,

Customer will support Service

provider with change request for

additional cost incurred by Service

Provider for complying to new

minimum wages. Service provider will

not ask for Change request for any

changes that is within 8% increase

year on year from the State minimum

wages as on the date of contract sign

off.

No Comment


Customer hereby agrees to make the

site ready as per the agreed

specifications, within the agreed

timelines. Customer agrees that

Wipro shall not be in any manner be

liable for any delay arising out of

Customer's failure to make the site

ready within the stipulated period,

including but not limited to levy of

liquidated damages for any delay in

performance of Services under the

terms of this Agreement. In case the

SITE is not ready for a continious

period of 30 days, milestone payment

related to installation will be released

to vendor based on the SNR report,

also if there is any additional warranty

cost due to continious site not

readiness for 30 days, same will be

borne by the customer

No Comment


Since Wipro is acting as a reseller of

completed products, Wipro shall “pass-

through” any and all warranties and

indemnities received from the

manufacturer or licensor of the

products and, to the extent, granted by

such manufacturer or licensor, the

Customer shall be the beneficiary of

such manufacturer’s or licensor’s

warranties and indemnities. Further, it

is clarified that Wipro shall not

provide any additional warranties and

indemnities with respect such

products.

No Comment


“It is agreed that the price quoted is

arrived at based on the exchange rate

of 1 USD = INR ___ (“Base Exchange

Rate”). In the event the Base

Exchange Rate either increases or

decreases by percentage points greater

than two per cent [2%], the prices shall

be charged as per the then current

exchange rate.”

No Comment


The risk, title and ownership of the

products shall be transferred to the

customer upon delivery of such

products to the customer

No Comment


Customer acknowledges that

personnel to be provided by Wipro

represent a significant investment in

recruitment and training, the loss of

which would be detrimental to Wipro’s

business. In consideration of the

foregoing, Customer agrees that for

the term of this Agreement and for a

period of one year thereafter,

Customer will not directly or

indirectly, recruit, hire, employ,

engage, or discuss employment with

any Wipro employee, or induce any

such individual to leave the employ of

Wipro. For purposes of this clause, a

Wipro employee means any employee

or person who has who has been

involved in providing services under

this Agreement.

No Comment


Any increase or decrease in the rates of

the applicable taxes, duties or any new

levy on account of changes in law shall

be to the account of Customer.

No Comment


Wipro’s failure to perform its

contractual responsibilities, to

perform the services, or to meet

agreed service levels shall be excused if

and to the extent Wipro performance

is effected , delayed or causes non-

performance due to Customer's

omissions or actions whatsoever.

No Comment


Services and/or deliverables shall be

deemed to be fully and finally accepted

by Customer in the event when

Customer has not submitted its

acceptance or rejection response in

writing to Wipro within 15 days from

the date of installation/commissioning

or when Customer uses the Deliverable

in its business, whichever occurs

earlier. Parties agree that Wipro shall

have 15 days time to correct in case of

any rejection by Customer.

No Comment


Either party may request a change

order (“Change Order”) in the event of

actual or anticipated change(s) to the

agreed scope, Services, Deliverables,

schedule, or any other aspect of the

Statement of Work/Purchase Order.

Wipro will prepare a Change Order

reflecting the proposed changes,

including the impact on the

Deliverables, schedule, and fee. In the

absence of a signed Change Order,

Wipro shall not be bound to perform

any additional services.

No Comment


Successful Bidder may terminate the

Agreement upon written notice to the

Customer in the event that the

Customer commits a material breach

of the Agreement or Statement of

Work, including non-payment of fees

and fails to cure such default to the

non-defaulting party’s reasonable

satisfaction within thirty (30) days

after receipt of notice.

No Comment


All the payments to be made within 30

days of submission of invoice

No Comment


Notwithstanding anything contained

elsewhere, the Request for Proposal

and/or contract signed between the

Customer and the successful bidder

(“Contract”) shall specify the

document to be issued by the

Customer for procuring the

deliverables (“Procuring Document”).

Such Procuring Document shall –

(a) Be solely governed by the terms

and conditions of the Contract

(b) Make an express reference to the

Contract

It is also clarified that no pre-printed

terms and conditions mentioned in the

Procuring Document shall apply to the

successful bidder.

No Comment


Notwithstanding anything contained

herein, neither Party shall be liable

for any indirect, punitive,

consequential or incidental loss,

damage, claims, liabilities, charges,

costs, expense or injury (including,

without limitation, loss of use, data,

revenue, profits, business and for any

claims of any third party claiming

through Wipro) that may arise out of

or result from this Agreement. The

aggregate liability of Wipro, under this

Agreement, shall not exceed the fees

(excluding reimbursements) received

by it under this contract during the six

months preceding the date of first

claim.

No Comment


The overall maximum penalty, if any

that can be imposed on Wipro under

this proposal contract shall not exceed

3% of the Annualized Contract Value

and penalty for a given month should

not be more than 3% of monthly

invoice value.

No comment

107 The scope of the project includes but

not limited to the following :

i. Study the existing reporting

requirements

ii. Design the data warehouse

(dimensional modelling)

iii. Study the existing data sources

(internal and external) for availability

of data to populate

the data warehouse

iv. Identify data gaps and suggest ways

to capture the data

v. Design mappings to connect the

source data elements with target data

elements in the data

warehouse

vi. Provide reporting on performance

metrics that can be sliced and diced by

different criteria

(dimensions)

No Comment

108 What is the expected response time in

minutes/seconds as required by

NABARD

We will specify at the time of RFP

109 Details of existing Architecture, data

and analytics setup, Source systems

Data Analytics or Information systems

being setup now

110 The end state DW/L can be built

through ETL or ELT approaches.

Considering the modern frameworks

we would recommend the usage of

ELT as a future proof approach

Please suggest as part of your response

111 Please specify the performance

benchmarking requirement

We will specify at the time of RFP

112 ETL and ELT have been used

interchangably across these sections

Please comfirm if NABARD is open to

implement the ELT approach to

address All the requirements

We are open to ELT or ETL

113 Pls provide more details on Freehand

SQL Command and Ability to mix and

match combinations

Discuss your expertise

114 How will multimedia data be utilized

in a dashboard? What is the expected

functionality?


115 Expected functionality with Social

media


116 Should Microsoft Office Reports be

generated and mailed to users when a

particular condition is met? Is that the

requirement? Please elaborate on the

“real-time” reporting requirement and

what the corresponding frequency is

Reports can be scheduled or event

based. The details can be specified at

the time of the engagement.

117 Business intelligence platform

administration: Although all BI

software should provide code and

version management, there are many

application development features,

such as team development and user

administration, that are useful for

larger BI deployments.

Please elaborate on the Team

development requirement

Ability to create groups and set access

at the level of groups. Approval

workflow within the reporting

environment before reports are

released. Discuss your expertise.

118 Speed of access: The best practice is to

create several prebuilt query scenarios

and compare how each product

performs based on these specific

examples. The worse practice is to just

arbitrarily rate the speed.

Please elaborate

Noted

119 Please share the indicative count for

Reporting and Visualpization users

3000 users

120 Can we know which Virtualization

Technology & Software Defined

Network is being used by Nabard

Nutanix HCI

121 Tools for data Ingestion to be database

and platform independent.

Does it applicable for real time feeds as

well or only ETL batch

processing.


122 Reports to be available for user at 8

am morning. Are there some real

time reporting based on data or only

reconcilliation process reports

are real time basis?

Most of the reports are on T-1 basis

and only few may required realtime

reporting

123 Auto resume of aborted ETL? Can you

please explain.

ETL jobs when fail (possibly because

of resource contention issues) should

be enabled to restart automatically

after specified period of time and

specified number of times

124 Are the existing Source Databases

encrypted , which solution is being

used for encryption

Will share at the time of RFP. Discuss

your expertise.

125 What kind of automation is expected

for any DDL changes?

Trigger a mail to the corresponding

teams in the Data Warehosue

126 Can you please elaborate more with

the examples of AI/ML features

required for ETL.

Ability to route the operations tickets

to the right queue

Suggest fixes based on historical fixes

Correlate with metrics related to

resource utilization,

etc

127 Please explain semantic integration of

structure and unstructure data

with examples.

Resources on the Internet may be

referred and discussed in your

response

128 For Monitoring and log analytics, are

you expecting any prebuild

reports for all the tools or only data

layer?

We can discuss this at the time of

engagement

129 for real time reconcillation dashboard,

it is the reconcilliation process

dashboard not the reconcilliation data.

It should show reconciled data

to match of different

areas/departments. But reconcillation

process to

be run batch mode every night.

We expect to have automatic health

checks to alert of any data issues

before data / reports from the data

warehouse is released to business

users at the end of the nightly ETL

130 Based on reconcilliation outcome, the

expectation is to accept/reject

the data processing or reconcillation

process to rerun with data

correction?

1. Fix the data quality problems

2. Prompt the users to point the

reports to the previous date

131 What is pre-Submission review? How

Users to submit the review

comment for the reports and submit

the manual adjustments?

Submission here means release of

canned reports to the users

132 Does the Data Science Platform have

to be on Big Data /Hadoop or

alternate can be proposed

No platform preference for Data

Science. Please sugest

133 Is the vendor expected to use tool for

data lineage creation?

We expect to use the functionality

available in the ETL tool

134 What are some examples of external

data that bank is looking to consume ?














135 Please clarify if the vendor is just

required to propose hardware or

supply it as well?

Only propose hardware

136 Does the bank requires multi-language

functionality to be available in reports

developed in BI tools?

Being a government organization, we

would like to augment the reports with

Hindi language where posible.

137 Does the bank requires multi-language

only on labels on data portal or

reported values as well?

Only on labels and screens

138 Please clarify if implementation is part

of scope of current EOI as all scope

items pertain to assess and design

phase

No. For implementation an RFP will be

floated

139 Does the bank require descriptive

responses (architecture diagram

etc.)on how vendor will fulfill each

parameter as part of EOI response?

May elaborate your expertise whenever

it is felt is necessary

140 Please confirm the warranty and AMC

period

Will specify at the time of RFP

141 Can the DW solution, which NABARD

is looking for, be setup on cloud ?

Data on premise is preferable.

However own cloud and hybrid models

can be suggested.

142 Can a Train-the-trainer approach be

accepted by the bank in order to limit

the number of trainings

Yes

143 Since the response to the pre-bid

clarifications is expected by 11-Feb, we

request to extend the submission

timeline of EOI response by 2 week

The due date for receipt of EoI

response is extended to 22 February

2021

144 We request this clause to be amended

as below -

The Receiving Party shall be entitled

to retain a record of its involvement

in the Purpose, as per its internal

record retention policies, subject to

confidentiality as per the terms of this

Agreement.

No Comment

145 Please not that 45 days cannot be

possible in all cases. For example, if a

court of law orders that PwC should

produce information in 3 days, giving

a 45 day notice is not possible. Hence,

the words 45 days should be replaced

with 'reasonable notice'

We will review at the time of RFP


as below -

The obligations of this clause would

survive for a period 12 months post

expiry, cancellation or termination of

this agreement

No Comment


as below -

PwC may share confidential

information with other

PricewaterhouseCoopers Firms (each

of which is a separate and

independent legal entity) and service

providers for internal back office

operations (eg. hosting, risk and

quality reviews), which may be

located in India or outside. However,

PwC will remain solely liable to the

Company for their acts. For

avoidance of doubt,

PricewaterhouseCoopers Firm (s)

means any entity (whether or not

incorporated) which carries on

business under a name which

includes all or part of the

PricewaterhouseCoopers name or is

otherwise within (or associated or

connected with an entity within) or is

a correspondent firm of the world-

wide network of

PricewaterhouseCoopers firms.

No Comment


as below -

The Receiving Party shall be entitled

to retain a record of its involvement

in the Purpose, as per its internal

record retention policies, subject to

confidentiality as per the terms of this

Agreement.

No Comment


as below -

The obligations of this clause would

survive for a period 12 months post

expiry, cancellation or termination of

this agreement

No Comment


as below -

Any claim for relief to NABARD shall

include NABARD’s costs and expenses

of enforcement (including the

attorney's fees), as determined by a

court of law or arbitrator.

No Comment

151 We would like to add below to this

clause -

We wish to clarify that we will retain

our records as per our records

retention policies. Upon reasonable

notice, we will allow Client to inspect

our invoicing records under this

engagement; such inspection shall be

done in a pre-agreed manner and

during normal business hours. For

avoidance of doubt, such inspection

should not cause us to be in breach of

our organizational confidentiality

requirements. Please acknowledge

that our audit related obligations will

be subject to foregoing statement.

No Comment

152 We request to have an arbitration

clause and have disputes resolved

through arbitration instead of courts.

No Comment

153 We request client to allow us to

incorporate our standard terms of

business in our proposal. These are

very simple and straightforward.

Please confirm that we would be

allowed to negotiate the ensuing

contract based on these TOBs.

Alternatively, please confirm that the

contracting template for procurement

of consultancy services issued by

MeitY would be used for contracting

purposes.

No Comment

154 Client is requested to limit consultants

liability to 1X of the total contract

value. Further, Client is requested to

include to clause to state that we will

not be liable for any indirect and

consequential losses or damages. This

is as per GFR and Meity guidelines and

also the industry standard. Even the

law, Contract Act, stipulates and

remote and consequential damages are

not payable. Client is requested to

include the below clause:

Purchaser/Client agrees that

Consultants total liability for all claims

connected with the services or this

agreement (including but not limited

to negligence), whether in contract,

tort, statute, indemnities or otherwise,

is limited to one time the professional

fees paid / payable for the

services.Purchaser/Client agrees that

Consultant will not be liable for (i) loss

or corruption of data from your

systems, (ii) loss of profit, goodwill,

business opportunity, anticipated

savings or benefits or (iii) indirect or

consequential loss.

No Comment

155 Client is requested to allow standard

exceptions to confidential information,

which is industry standard and

reasonable. Not all information can be

regarded as confidential. For eg., if the

information is in public domain, we

cannot be expected to keep it

confidential at our end. Similarly, if

any information is liable to be

disclosed under the RTI, giving it a

confidential status and obliging us to

keep such information confidential is

not correct. We request inclusion of

following clause:

Confidential information does not

include any information which (i) is

rightfully known to the recipient prior

to its disclosure; (ii) is independently

developed by the recipient without use

of or reliance on confidential

information; or (iii) is or later becomes

publicly available without violation of

this agreement or may be lawfully

obtained from a third party; or (iv)

which would be required to be

disclosed under the (Indian) Right to

Information Act.

No Comment

156 Client is requested to consider that we

may have to disclose information for

successful accomplishment of work

and for regulatory and internal

compliance purposes. However, to the

extent legally permissible, we will

ensure that even if the information is

disclosed to any third party, such

parties maintain confidentiality of

such information. Client is therefore

requested to kindly include the

following clause:

Consultant may disclose confidential

information: (a) to its employees,

directors, officers and subcontractors,

on a need to know basis, as required

for performance of services, provided

such employees, directors, officers and

subcontractors are bound by

confidentiality obligations; (b) where

required by applicable law or

regulation or for regulatory and

compliance (both internal and

external) purposes.

No comment

157 We request client to reduce the

survival period of confidentiality

obligations to one year post expiry or

termination.

No Comment

158 To uphold the principles of natural

justice, we request client to notify us

and give us a rectification period of at

least 30 days, prior to invoking this

clause.

No Comment

159 We request client to cap the liquidated

damages/penalties cumulatively to 5%

of the total contract value.

No Comment

160 There are innumerable IPRs that exist

with us which we would like to use to

your benefit while delivering our

services to you. These are our pre-

existing IPRs and we use it for all

clients. We will not be able to give

ownership in such IPRs to you just

because we are using them for

providing services to you, like we use

these for other clients. We request that

we are allowed to retain ownership of

our pre-existing IPRs, else we might be

not be able to use these in providing

services to you in order to protect our

ownership in them. We request you to

kindly include the below clause. This is

also the standard mentioned by Meity

in its guidelines.

Notwithstanding anything to the

contrary in this agreement, Consultant

will retain the ownership of its pre-

existing intellectual property rights

(including any enhancement or

modification thereto) even if such

IPRs are used for creating deliverables,

are incorporated in the deliverables,

etc. To the extent such pre-existing

No Comment

161 We request client to consider referring

the disputes to arbitration as per

Indian laws. It is easier, faster and less

cumbersome. With the recent

amendments, it has become even more

effective. GFR and Meity guidelines

also encourage arbitration. We

therefore request you to kindly

consider the below clause inclusion:

In case, a dispute is not amicably

resolved within forty five (45) days of

referral by one party to another, it

shall be resolved through arbitration,

in India, in accordance with the

provisions of Arbitration and

Conciliation Act 1996 (and any

amendments thereto). The venue of

such arbitration in India shall be the

________.

No Comment

162 We will be providing services and

deliverables to you under the contract.

We accept no liability to anyone, other

than you, in connection with our

services, unless otherwise agreed by us

in writing. You agree to reimburse us

for any liability (including legal costs)

that we incur in connection with any

claim by anyone else in relation to the

services. Please confirm our

understanding is correct.

No Comment

163 If the project is to be completed on

time, it would require binding both

parties with timelines to fulfill their

respective part of obligations. We

request you that you incorporate a

deliverable acceptance procedure,

perhaps the one provided by Meity in

their guidelines, or the one suggested

below, to ensure that acceptance of

deliverables is not denied or delayed

and comments, if any, are received by

us well in time. You may consider

including the below simple clause:

Within 10 days (or any other agreed

period) from Client's receipt of a draft

deliverable, Client will notify

Consultant if it is accepted. If it is not

accepted, Client will let Consultant

know the reasonable grounds for such

non acceptance, and Consultant will

take reasonable remedial measures so

that the draft deliverable materially

meets the agreed specifications. If

Client does not notify Consultant

within the agreed time period or if

Client uses the draft deliverable, it will

be deemed to be accepted.

No Comment

164 We request the consider to include

appropriate language on the lines

below (sample):

"If there are any circumstances that

reasonably restrict or affect the ability

of PwC's personnel to travel or to be

physical present at any specific

office/location, then without prejudice

to your obligations (including your

payment obligations), you shall allow

such personnel to work from home or

other remote location till the time such

circumstances exist"

No Comment

165 Please provide details on how many

data marts are needed to be and for

which departments, if possible?

Can be discussed at the time of

engagement

166 How much volume of data is expected

to be loaded in the EDW in the initial

phase assuming it will be 5 years of

historical data as stated in the EOI

and how much is needed to maintain?

Also, request to share high level details

and timings for batch upload and

highlight the sources to be uploaded in

real-time if any?

Initial load < 10 TB

historical data in the data warehouse

can be upto 7 years. Older data to be

archived

167 Request bank to provide details

(number of licenses, their

validity,,version etc) of

tools/software/infra/databases which

are to be leveraged mandatorily for the

solution.

Currently the only investment that we

would like to leverage is the Nutanix

Server


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




168 Please confirm if Bank would require a

separate non-production environment

for dev/testing purpose. Also, in our

experience this environment has

typically been at 20-25% of production

capacity - please confirm if that is

acceptable

Yes..

169 Request you to share more details

around existing investments in IT.

Currently the only investment that we

would like to leverage is the Nutanix

Server


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




170 Where do you want to get the DR for

EDW deployed - on prem, metal,

cloud?What is the expected RPO and

RTO for the DW solution


171 Request NABARD to specify the

approximate number of sources from

where the data needs to be ingested?

Also, Pl provide info around the

respective source systems, for e.g. -

How is data stored in each system,

Frequency of extracting data from

external sources and so on? What is

the expected latency?

You may discuss your expertise in

ingesting from different sources

172 Request bank to confirm if the

platform sought to cover the need of

the RFP is to be agnostic in nature and

can support entire lifecycle (data

management, reporting & analytics) ,

so that , the bank can , procure more

modules (Plug & play) basis its future

needs

Please suggest different options on

which you have expertise

173 Kindly confirm if the bank intends to

procure reporting solution which is

GUI driven and enable users to create

GUI driven reports, perform what-if

analysis and is future ready to support

AI/ML capabilities to enable bank to

leverage it for future projects under

insights & analytics

Please suggest available options

174 Does components of solution to be

proposed be cloud ready? With nearly

all banks experimenting with hybrid-

cloud setup, we recommend the bank

to procure a solution which can be

currently deployed on-prem to fulfill

current RFP needs and also fulfills the

future needs of the bank ( if ever) to

seamlessly migrate to cloud thus

saving transformational cost.

Please suggest different options. We

expect the data to be on premise and

the tools can be on cloud as long as

data does not persist on cloud

175 We recommend the bank to add

requirements around containerization.

Containerized technologies allows

organization to decouple compute

from their underlying storage thus

helping the bank in being agnostic of

the infrastructure they are currently

on. Migration processes becomes

seamless. These are new technologies

which will help bank scale their

compute requirements when needed

and thus help in saving overall project

TCO.

Please suggest

176 Request bank to clarify if the tool

should have a GUI interface making it

easy for users to drag & drop and

identify duplicates and cluster records

using fuzzy logic and supports Indian

context data standardization

capabilities

Please suggest

177 How many model use cases are

expected to be developed and in which

areas?

We currently do not have insight into

this

178 How many models/reports are already

build upon IBM SPSS?

We don’t expect to migrate any of the

existing models

179 Please provide details around

excel/CSV extracts - these will be from

other RDBMS sources, like Oracle,

DB2 etc. which will be landing at

DWBI Landing server, can NABARD

Confirm on the same.

Also, request the NABARD team to

share the number of reports,

dashboards and KPIs to be built on top

of the data warehouse, data lake and

data marts?

Extracts will be in form of CSVs from

RDBMS

Number of reports not yet finalized

Please suggest architecture

180 Please provide mobile users

approximations who will be

consuming reports/dashboards on

mobile

40 - 50 mobile user

181 Please share details around

configuration of each Data Node (at

current Primary and DR site).

requesting to share the similar info

around - Name Node, Secondary

Name node, Edge Node, etc.


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




182 Any source code of the application

software developed by Bidder will

retain by Bidder. Bidder will own any

IP developed into or for Custom

Software/customizations developed

including bespoke developments as

part of the project. Bidder can grant to

NABARD license to use such IP broad

enough to meet all client usage

requirements.

No Comment

183 We request bank to consider products

who are analyst rated (Gartner,

Forrester ) since these have been

evaluated and well accepted across the

globe and have current vision aligned

and are well positioned for tomorrow.

Recommended Quadrants :

Data Science & Machine Learning

Platforms

Data Integration Tools

Data Quality Solutions

No Comment. Please suggest

184 Request the bank to provide the # of

tables , approx. size & source format

for each source system w.r.t ETL

solution

For now you can assume that the one

time historical load will be ~ 10 TB and

the incremental load of 1 GB perday.

Plan to integrate other external data to

provide context185 Please provide high level details on

applications integrated with CBS?

Please give details around peripheral

applications as well, if possible

CBS is an enterprise application. Very

little integration with other

applications

186 Request the bank to provide the # of

tables , approx. size & source format

for each source system w.r.t ETL

solution

For now you can assume that the one

time historical load will be ~ 10 TB and

the incremental load of 1 GB perday.

Plan to integrate other external data to

provide context

187 What are the different data formats

and the volume sof data existing in

each format ?

Extracts will be in form of CSVs from

RDBMS

Number of reports to be finalized in

RFP

Please suggest architecture188 There are areas where unstructured

data processing, big data and data lake

terms are used. Request if the Bank

can provide more clarity on the

solution components required? Do you

have any expected volumes for

unstructured data. As NABARD wants

to implement structured database

EDW as of now and let its users get

conversant with EDW setup, we

suggest to keep the unstructutured

data related solutions out of scope as

of now

This EoI is for technology selection.

Final scope will defined in RFP

189 Pls provide at least 2 weeks timeline

extension for submission



2021190 If NABARD expects fraud

management solution or fraud

mitigation is expected out of data

analysis in EDW through reports,

dashboards


191 If new portal expected or existing

portal cane be used to host new

reports/dashboards with access matrix

Yes

192 • Pl specify how much history

data would be migrated

up to 7 years

193 • Does it need security solutions

or same will be made available by

NABARD

Please suggest security solutions

194 i. If NABARD is thinking to set

up structured data EDW as of now and

to get users used to its benefits, we

request to please keep out scope to

provide data lake capability at this

stage. It may lead to change in solution

strategy at this stage

You may suggest scalable EDW

195 Is real time data ingestion in scope. In

pre bid meeting it was clarified real

time data not needed as of

No need for real time reporting now

except in few cases

196 Can we know which Virtualization

Technology & Software Defined

Network is being used by Nabard


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




197 Tools for data Ingestion to be database

and platform independent. Does it

applicable for real time feeds as well or

only ETL batch processing.

We don’t have need currently for

realtime reporting except in few cases

198 Reports to be available for user at 8

am morning. Are there some real time

reporting based on data or only

reconcilliation process reports are real

time basis?

No need for real time reporting now

except in few cases

199 Auto resume of aborted ETL? Can you

please explain.

Ability to restart an ETL job after a

specified time of failure

200 Are the existing Source Databases

encrypted , which solution is being

used for encryption

We will share at the time of the RFP

201 What kind of automation is expected

for any DDL changes?

replicating schema level changes

across the environments

202 Can you please elaborate more with

the examples of AI/ML features

required for ETL.

No current use cases for AI / ML

203 Please explain semantic integration of

structure and unstructure data with

examples.

Kindly ignore

204 For Monitoring and log analytics, are

you expecting any prebuild reports for

all the tools or only data layer?


205 for real time reconcillation dashboard,

it is the reconcilliation process

dashboard not the reconcilliation data.

It should show reconciled data to

match of different areas/departments.

But reconcillation process to be run

batch mode every night.

The primary intent of this requirement

is to ensure that there is no loss of

information / data while passing

through ETL. Reconciliation of the

source data with appropriate data in

the Data Warehouse will give us

confidence before release the reports

to the business

206 Rectification of errors based on

reconciliation report should better be

done at source system end. New

solution would provide reconciliation

report with details

Noted

207 what will be electronically submitted,

data or report? Can we leverage

existing XBRL tool in NABARD or a

new tool is to be proposed

Both. No existing XBRL tool in

NABARD. Please suggest new tool

208 What is pre-Submission review? How

Users to submit the review comment

for the reports and submit the manual

adjustments?

This is a BI / reporting feature that

allows the users to adjust the values in

the data warehouse for specific use

case level adjustments. The data in the

Data Warehouse will be standard

209 Capability to disable unmasking of

masked data according to users’

requirements

Request to elaborate this requirement

with an example

Capability to mask specific data /

report items when sharing the reports

across the users

210 Does the Data Science Platform have

to be on Big Data /Hadoop or alternate

can be proposed

Suggest alternatives available

211 Is Bank fine to host the Data

Warehouse Solution on public cloud or

does Bank has a preference of any

cloud ?

Data warehouse should be on our

Nutanix Server. You may give your

recommendation if you feel otherwise

including hybrid model212 a) Bidder seeks PBG to be provided at

10% of annual contract value and shall

be renewed yearly at 10% of relevant

subsequent year’s contract value.

b) Customer shall invoke the PBG only

on occurrence of material breach and

after the Bank provides a 30 days cure

period to the bidder to rectify the

material breach for which the PBG is

sought to be invoked.

No Comments

213 The penalties on Liquidated damages

& SLAs should be reasonable & capped

at following levels:

a) Liquidated damages: should be

applicable only in the event of delay in

delivery solely attributable to the

Bidder and should be computed at the

rate of 0.5% of the value of the delayed

deliverables per each week of delay,

subject to the maximum of 5% of the

relevant deliverable values.

b) SLA Penalties: Maximum SLA

penalties should be capped at 5% of

the applicable fees for that month.

No Comments

214 Please have the Refund or return

clause deleted.

No Comments

215 Payment Milestones should be defined

based on following :

A) Hardware / Software

- 100% payment should be payable on

delivery of Hardware / Software.

B) AMC / ATS:

- Yearly in advance

C) Implementation Phase

- No holdbacks.

- Payments not to be back loaded and

should be equally divided over the

implementation period.

- There should not be a gap of more

than 3 months between two

milestones.

- Based on various milestones and

100% payment should be made up to

User Acceptance.

D) Operations and Maintenance Phase

- Payment should me made in equal

monthly instalments.

No Comments

216 a) Customer shall pay within 30 days

from the date of invoice.

b) Late payment will bear an interest

of 2% per month.

c) Bidder seeks right to terminate or

suspend services in the event of delay

in payment of undisputed invoice.

No Comments

217 Please modify the clause as:

"The prices in the proposal take into

account the taxes computed on the

basis of the present taxes applicable

with present tax rates and tax

structure. Any change in applicability

of taxes and the tax structure or rates,

including but not limited to Goods and

Services Tax (GST) that may be

introduced in the future, will be to

Customer's Account."

No Comments

218a) Reprocurement from third party

only in the event of termination of the

contract due to SI's breach; and

b) Customer to provide adequate cure

period before invocation of this clause.

No step in rights to be exercised

during the implementation phase.

c) SI's liability limited to incremental

cost capped at 10% of the cost of the

undelivered products/services.

No Comments

219 Please have the Fall Clause deleted.

It is hard for SI’s to furnish, as the

price of another contract may be

dependent on several factors which

may be different from the incumbent

RFP. These include legal provisions in

contracts, payment terms and

exchange rate at the time of

procurement.

No Comments

220 Please modify the clause as:

a) Considering the scale and

complexity of the project, it is

submitted that Customer should not

exercise the termination for

convenience rights during the

implementation period.

b) Customer shall provide a written

notice of atleast 90 days to the SI.

c) In case of termination of this

Agreement due to convenience,

Customer shall pay to SI for the

services rendered up to the point of

termination, hardware and software

delivered up to date of termination

and the like.

d) Customer shall also pay the SI

reasonable termination charges taking

into account reasonable shutdown

costs, transition charges and

unamortized startup costs, including

termination costs of third party

contracts and employee costs.

No comments

221 Would request you to please consider

submission of atleast 1 self declaration

for client reference at EOI stage and

later on at the RFP stage we can

submit the contact details. This is

because client reference contact

person refrain from getting into any

discussion at the EOI stage

Not accepted

222 Invitation for presentation does mean

/ does not mean any short lisiting?

Invitation for presentation does not

mean shortlisting

223 Looking at the comprehensive

response required for submission of

EOI response, we hereby request you

to please help provide an extension for

submission of response atleast by 2 to

3 weeks.



2021

224 Would request NABARD to comply

with the confidentiality obligations for

the proposal submitted.

No Comments

225 Would request NABARD to make the

NDA obligations as well as the rights

mutual for both parties.

No Comments

226 Generally the large scale organizations

has the budget and not the turnover.

Hence, we would request to have the

budget instead of turnover in this

clause.

No Comments

227 We have suggested to add IT

company/firms as the existing clause

will have any of the companies

participate not having the IT

background. The project basically is

and IT project and hence the

suggestion to add IT company/firm.

As well as we suggest to make the

turnover as INR 100 Cr. Which will

have higher and competitive

participation with quality companies.

No Comments

228 What is going to be total Volume of

daily data. Are we looking for

historical data to be also migrated to

new data warehouse and how much

that volume will be!

1 GB internal data. There are plans to

ingest external data

229 How many source systems are there

and how many total tables are there to

extract data from! Please provide

aplication details (e.g. SAP with Oracle

DB etc)!

The key source systems are listed in

the EoI.

230 How much real time data can we

expect on daily basis!

We don’t expect to get real time data

currently. Use case for real time

analysis and ETL may arise once the

users start accessing reports

231 What is going to be SLA for batch

Jobs; Report generation etc!

We can take it up at the time of RFP or

when the maintenance contract is

being negotiated232 What is the existing solution NABARD

using for Regulatory Reporting?

Manual

233 Can other technologies be used to

achive Hyper Convergence?

Existing Nutanix preferred

234 What is planned location of DR site? As per bank policy in different

locations

235 What is the SSO technology currently

used by NABARD?

No Single Sign on Technology

236 What is the location of DC Site? No Comments

237 In the EoI document on Page 18, 5.E,

Point 1 the clause states - "Bank

proposes to setup only functional DR

to start with. At later stage Bank may

take decision to setup full scale 100%

DR". Clarify which one to consider.

Functional DR to be upscaled to 100%

DR

238 Is the backup of Data Lake needed

considering that technology is not

available for fault tolerance and roll

backs.

Please suggest a suitable technology

239 Confirm that the Test bed

environement is same as UAT

environment

Yes

240 What is the time duration for RTO and

RPO SLA?

Will be discussed in RFP

241 What is the policy of NABARD to

archive data?

We don’t have a policy yet. Data in the

datawarehouse should have history of

7 years. Older data to be archived

242 Confirm that Analytical MDM solution

is needed.

The only use case for MDM we

currently see is for our partner

institutions. Please suggest if MDM is

mandated243 What is Next Gen DW?

Request you to elaborate the success

fcators ,etc

This is what we would like to have in

future… Features may include

massively parallel processing,

columnar architecture, data

compression capability, commodity

hardware like hadoop, etc. Please

suggest from your own expertise244 Is there any existing solution for risk

management and fraud migitgation

framework? If Yes, please share the

details

We have a quantitive basis for rating

the instituions that we refinance /

lend.

245 What do you mean by external data?

Is it the data available through public

web sites? If yes, are the APIs to be

consumed to get such data or web

scrapping?














246 Need details on automatic data

collection; does it mean scheduled

data collection without manual

intervention?

Yes

247 Can you please share the source

system details including database

name, exact version and approx. data

volume?




248 It is envisioned that in 7 years there

will be 1000 TB storage requirement.

Does it include archive, backup?

It may be read as 300 TB

249 In how many DCs DMABI solution to

be implemented?

1 DC

250 Is there any existing backup set up /

process in place. If yes, please share

high level information

HP Data Protector

251 Is there any DR set up for existing data

warehouse available? Is yes, is Bank

thinking to extend / leverage that set

up?

There is no existing data warehouse

252 Do you need DR of same capacity as of

production system?

Yes, after full implementation

253 Will the details of all categories of

ingest jobs (sources types/

frequencies/ loads/ etc) be made

available - at least at time of RFP?

It would be part of the RFP. You may

schedule time / effort as part of your

RFP response

254 GUI based framework to configure

sources to DMABI SYSTEM

Please share the functionalities you

want to achive at a high level through

this framework?

We mean that the ETL tool should

have GUI to develop mappings and

include transformations with

minimum coding

255 Trigger mechanisms in identifying any

structural changes at source

Can you help clarify what the

structural changes are?

Any changes in the source systems will

entail changes in the downstream ETL

jobs. Kindly suggest a mechanism to

alert the Data Warehouse team and

also any Standard Operating

Procedure to have in place

256 If the change data capture is in use

now, what's the vendor product? How

many jobs are running on different

CDC tools?

At present there is no CDC

257 Our suggestion is that it would be

appropriate for the bank to specify the

anticipated database technology to be

supported for log scraping rather than

'any type of database'

Please suggest

258 How many source applications are

involved approximately?

4 key internal source applications.

We are yet to identify and finalize the

external sources259 Please reconfirm if the log size is 2TB,

because that would imply that the total

size of daily logs is 10000 *2TB =

20000TB

Should be read as 2 MB

260 Could you please provide use case

about DDL change?

Any new table created in the source

system should trigger the operations

team for possible modification of the

ETL261 Is there any job scheduler used

currently? If yes, what's it? If more

that one, please list as well

There is one job scheduler to run the

end of the day operations for core

banking solution262 Tool should have in-built capability to

optimize/prioritize the ingestion

pipeline system as a whole. For

example, if multiple pipelines are

batched in the system tool should

determine the cost of the pipeline and

optimize & prioritize accordingly

Can you elaborate optimization /

Prioritization requirement with a

scenario?

This was written in the context of big

data ingestion. The data here is

prioritized and categorized, making

data flow smoothly in further layers in

this process flow.

263 The number of data storage layers also

depends on the use cases for the

implemented data e.g. based on

latency, access levels , grain etc . Is it

adequate if the solution capability in

this regard explained with a couple of

examples, while there may be other

constructs as well ?

Yes

264 1. We believe the bank would want

multi-temperature data management

to be within the storage system as well

as across the storage system. Please

confirm.

2. Please confirm what will be the data

movement trigger criteria. E.g. Age of

file and/ or access frequency of file etc.

3. Please confirm if the understanding

of tiers vis a vis storage technology is

correct: -

Tier 1 - Hot Data - Flash Storage

Tier 2 - Warm Data - Spinning Disks

(NLSAS) based storage

Tier 3 - Cold Daya - Tape Storage

4. Please confirm what could be the

likely performance requirement in

terms of latency to be provisioned

from storage system?

We havent categoried our data on the

basis of the access / usage. Please

suggest a framework. Implementation

approach can be part of the RFP

response

265 How many downstream departments

might be engaged approximately? Are

they branch IT or business

department?

30 Head Office departments and 32

Regional Offices

266 Please confirm if distributed storage

area requires a distributed file system

based scale out storage which can

grow in performance and capacity

linearly as per the system demands

and still provides a single global

namespace to DWH application.

This has been kept with big data in

mind.

267 We believe storage replication (RAID)

technology is desired for protecting

data within the system from disk

failures. Also, please confirm if the

RAID feature should be highly resilent

with minimum dual disk protection.

Please confirm if there is a needs to

replicate data using storage based

replication meholodoly across across

another site (e.g. DRsite) or

application level replication is also

acceptable

Please suggest right way to ensure

business resiliency in case of IT

failures

268 Please share the expected backup size

and backup window in the expected

system

Please suggest a solution approach.

The actual statistics may need to be

collected by the vendor at the time of

implementation269 Some errors in storage systems go

unnoticed, without being detected by

the disk firmware or the host

operating system; these errors are

known as silent data corruption.

Please confirm if the storage should

also have the feature to protect from

silent data corruption and end to end

file integrity features

Please suggest whatever it takes to

ensure data quality

270 The given metric is about only the

counts of parallel jobs. However

processor, memory and compute

resources are also determined by the

size and complexity of the jobs, and

the time window to conclude. We

would require additional details in the

count metric provided for sizing/

architecture recommendations. Can

the bank share details of the

complexity mix & matrix and the

definitions thereof.

Please suggest solution approach. The

actual design and implementation of

the ETL / batch jobs will be the part of

the implementation

271 Through which channels reports are

sent out, email, SMS, or some real-

time monitoring dashboard? Please

help clarify

This is in the context of prodution

support and maintenance. Failures of

the critical jobs should be intimated to

the appropriate persons (by email

and/or SMS) and if necessary trigger a

trouble ticket

272 Can you validate the numbers with

respect to job scalability? Our guess is

numbers are quite high.

Since we currently don’t have ETL jobs

running, these numbers can be

estimated as part of the design during

the implementation273 What are these exact products of

vendors of 'data repositories, reporting

tools, data analysis tools and generic

interfaces for data transfer'?

Some of the information based on the

analysis of data in data warehouse

should flow back to OLTPs as

feedback. Please suggest interfaces

274 In Page # 11, point (ii) states "The DR

should be exact replica of primary

DC". It seems these 2 information are

contradictory, please clarify

Initial functional DR to be upscaled to

100% DR in the end state

275 What's the distance between PROD

site and DRsite? What's the network

bandwidth between?

Please suggest your approach. The

actual numbers will be provided at the

time of engagement 276 What is the expected RPO? Please industry standard RPO and

RTO for data warehouses

277 What is the Directory services used by

NABARD? Is it Active Directory or any

other directory services?

We have active directory services

through which the user access to

different applications is managed

278 The cheapest storage available is tape.

We assume that the archival system

needs to ensure that the data archived

to low cost storage is still part of the

same filesystem. Please confirm.

Also, kindly mention the expected

frequency of data archival

We have facility for tape systems. We

are currently moving to disk based

systems

279 What is the current backup solution?

Is the migration of old backup in

scope? Please share details of existing

backup solution.

HP Data Protector

280 Archival & Backup are both different

solutions meeting different set of

requirement. Those compliments each

other. e.g. Archival will reduce

thebackup footprint.

Can you please elaborate with an

example the reconciliation aspect

comprising backup and archival?

Please suggest your approach to

ensure that the backup and archiving

are complete and there is no data loss

281 What is the SLA on Real time

reporting?

Will be defined as part of the RFP

282 Could you please clarify with example

of Back Dated Data change?

We were referring to changes in the

OLTP systems after the data has been

transferred to Data warehouse through

ETL / ELT283 Can you validate the concurrent user

numbers? Number seems quite high

The following are revised indicative

numbers:

Total users - 3000

Power users - 50

Concurrent user - 200284 Could you please clarify with some

case of referential integrity?

Example.. There should not be records

in the fact tabls where corresponding

records don’t exit in the dimension

table. We expect this is likely to

happen since during the traditional

ETL, indexes are dropped on target

tables before the load process

285 Is there any DQ tool being used

currently?

No

286 Can you validate concurrent user

number? It seems quite high.

We agree.. It will not exceed 200

287 Are you looking for a standalone AIM

specific for this DMABI solution? Or

there is already some centralized AIM

at enterprise-level, this newly

introduced AIM of this solution is

required to integrate or sync with this

enterprise-level one? Please help

clarify.

We have an Active Directory system.

Please suggest appropriate access

mangement system for the Data

warehouse

288 Does it mean a new regulatory

reporting framework/ application is

requested to replace the existing one?

Or just keep this regulatory reporting

framework/ application but migrate

the datastore to DMABI? What is the

current framework, from which

product vendor?

Current regulatory reporting is manual

based on excel uploads. Industry

standard solutions are welcome.

289 Is there any approval procedure,

evaluation of sharability, or masking/

transformation prior to extraction self-

service and any data destory procedure

afterwards? Who are the main

requestor and waht's the frequency of

request? Please help clarify.

Please suggest appropriate process

290 Sanbox can be spinned up/ down

based on the need(instead of having a

dedicated one) , this will ensure that

storage and compute are not locked

and optimally used. Request you to

consider dedicated sandbox for

respective user department

Please suggest

291 Could you list all the analytics use-case

or some typical case?

Agriculture, rural, agricultural

markets, financial, etc

292 Do you have existing license for IBM

SPSS? If yes, please advise the exact

version of IBM SPSS? How many IBM

SPSS statistical models are currently

available in Bank environment?

No

293 Are you currently using any BI tool? If

yes, please share name and exat

version? Do you envision to use same

tool in DMABI solution?

SAP Business Objects and R Shiny

294 Please calrify if the bank is using any

tool for Geolocation analysis currently

ISRO Bhuvan Platform

295 Do you require access to BI reports

and dashboards via native iOS& native

Android mobile application?

Reports may need to be provided to

senior managers on Android and iOS

296 Ability to handle and summarize huge

volumes of data.

How do you want vendors to support

this

capability? Does lab report / outputs

work well ? Does

this need to be demonstrated?

Please suggest tools to build analytical

models and ways to operationalize

them

297 "All types of Hardware" is very

generic. Software components for such

specialized job as mentioned in the

EOI, would need specific kinds of

hardware. Could you pls explain what

is the purpose behind asking for this

requirement?

Are you looking at open source as your

first choice for both hardware &

software?

The reason for asking this question is

to be able to migrate to a new

hardware if necessary in future.

We are not looking at open source

solutions unless it is backed by strong

support

298 Is the bidder allowed to have alliances

and subcontracting for the

maintenance?

Will decide at the time of RFP

299 What are the key investments that

bank has made w.r.t tools for below:

Data Integration tool

Database

Reporting tool

Infrastructure monitoring tool

Ticketing / helpdesk tool

Project Management tool

Please suggest with justifications and

drawbacks.

300 Does 10 TB cover complete historical

data?

yes

301 Are all these applicable for NABARD.

For example, is there any data from

EU users coming in NABARD

Sources?

There are no EU users

302 Is data sourced from sources likely to

contain Hindi and other languages?

Yes

303 What is the technology used for

existing portals/systems ENSURE and

NABNET?

MS Sql Server, SAP Business Objects

304 What is the size of historic data from

all source systems to be ingested to

DW

10 TB as on today

305 Is there any BCP automation tool

currently deployed at NABARD?

No. Please suggest

306 What is the backup solution currently

deployed at NABARD for existing

enterprise applications

HP Data Protector

307 Do we need to include application

support after the Go Live. If Yes for

how many years and what will be the

service window, If no, then do we need

to include transition to a party that

will take over the support ?

Will decide at the time of RFP

308 GRC solution could cover more than

required . It talks of regulatory risk

reporting for Basel, RBI, etc. The ETL

tool is required to have this capability.

However, still if there is any other

regulatory compliance for

cybersecurity risk needed, request to

clarify

Please suggest based on your

experience with BFSI sector.

309 Native property of the data warehouse;

from cybersecurity perspective, audit

log format must be compatible with

SIEM and support audit log storage till

the duration needed =pls clarify

Please suggest anything that helps

convert any event data to actionable

security insights

310 Please clarify if any IDAM (Identity &

Access management) solution exists

with NABARD and weather same can

be leveraged by Bidder for user access

management

We have active directory services

through which the user access to

different applications is managed.

Please suggest tools and frameworks

311 As understood from EoI Document,

Nutanix HCI is deployed by NABARD,

please confirm the version details to

check compatibity on proposed

solution stack


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




312 Please clarify on what is expected in

Hardware Sizing under this clause

The hardware configuration to be

procured / allocated based on your

understanding of our workload313 Request clarification on calculation of

1000 TB Data Size at end of 7 years

and if bidder needs to provide Sizing

details based on these numbers.

Please read this as 300 TB

314 Solution provided should have

online/automatic backup facility.

What details are expected in EoI

reponse under this clause

Please suggest your arhitectural

approach

315 Number of reports and dashboards

currently in place?

Will be provided at the time of RFP

316 what are the volumetrics ? (No. of

tables,SPs,trigger,functions,database

size,no. of databases,data size, etc)

Will be provided at the time of RFP

317 What is the current technology stack

in place for various operations?




For ETL, we can have the source

applications send out (FTP) extracts of

incremental daily transactions as a csv

file from the ETL tool will pick and

process the extracts. There will be no

native connectivity to the databases

318 looking for on premise or cloud

solution?

Data on Premise.. ETL and BI tools

can be on cloud as long as data does

not persist in cloud319 Is there any technology preeference ? Please suggest

320 what are the various data sources

feeding data and their

types(structured,semi-structured or

unstructured)?

The data sources are the same that are

given in the EoI. For immediate

proposal you can focus on structured

data only321 Is there any MDM tool in place now? No

322 How is data quality maintained

currently?

We don’t have any system in place

323 How often data is archived ? We havent decided. You can assume

we will archive monthly

324 what tool is currently in place for data

virtualization?


NX-310-G6


8235 - G6 - 2 Nodes

NX - 8135 - G6 - 1 Nodes




325 How are analytics and dashboarding

being taken care of now?

We are using R Studio (Shiny) and MS

Excel for Reporting

326 What is the current OLTP and OLAP

DB in place where data is getting

stored?

OLTP on Oracle, SQL Server, Postgre

We don’t have OLAP currently

327 Too much details is expected at EOI

stage without enough data provided,

Design Architecture, Project Plan,

Licensing Details, etc. Kindly suggest

in how much depth we should reply

and what should be our bases for

solution design.

Please focus on your recommendations

the solution stack for the building a

data Warehouse and Business

Intelligence Solution. Make reasonable

assumptions where necessary

328 The solution suggested should have

been implemented in at least 2 large

scale organizations of turnover of at

least Rs.1000 cr. Hope by Solution it

means "Data Management OR

Analytics OR Business Intelligence

Solution" and not specific to any

technology. Or proposed technology

Data Warehousing (inclusive of ETL,

Modeling, Reporting, MDM, Data

Quality)

329 Request NABARD Team to please

consider an extension of two weeks.

The new submission deadline kindly

be 1st March 2021



2021

responses to queries - expression of interest

Documents