RAHUL PRASAD (+91) 98311-63162 | rahulprasad10@gmail.com

DOB: 10th July 1980 | Current Residence: Calcutta, India

An enthusiastic MBA with a flair for marketing and a personality that inspires others to push themselves even harder, I am always exploring avenues to learn more and improve further. I live by the motto ‘Carpe diem’ a phrase from a Latin poem by Horace which is popularly translated as ‘Seize the day’.With over 10 years of experience, keen eye for detail and a penchant for networking I am looking for opportunities within Marketing & Sales or Customer Operations.

PROFESSIONAL EXPERIENCE:

Senior Manager, Operations, Marketing & Sales, Eldorra Fibers June 2014 – Present

Productive & High Profit Marketing and Sales of Jute and Finished product Pushing Sales to cross Company turnover mark of INR 200 Crore Best Practices for efficient administration of office of over 40 staff and over 4000 workers Lead the conversion into software based solution that resulted in a 20% increase in productivity

Department Head, Customer Operations/Vendor Manager 123greeting.com January 2012 –June 2014

Customer Operations & Management of 123Greetings.com (Ecommerce Division) for Amazon.com, eBay.com, Buy.com, BestBuy.com, Sears.com and Stores/123Greetings.com worth over $50 million in sales

Managing a customer centric team which manages 500 thousand plus customers, their queries & issues annually to meet Customer requisitions & demands while ensuring cost effectiveness for the company.

Achieved targeted deals with over 1500 Vendors/Suppliers Increased sales for the company by fixing Customer rating on Amazon.com at from 85% to 98% with

Team of over 80 people. Improved customer response time by 87% to under three hours. Saved over $200 thousand for the company by reducing losses due to returns down to below 1% of Sales

Neerja Transport Private Limited, Founder & Owner

Managing all Vehicles & Finances to ensure productivity and high returns Developed Company with start-up Capital of INR 100 Thousand Company Turnover at INR 10 million with Fleet running on full capacity on high volume routes.

Senior Manager, Operations & Marketing Delta Jute 2007 – 2011

Managing purchase of Raw material from the market Managing the Store and Engineering depts. which are the Jute Mills biggest expenses Ensure cost–efficiency of the everyday working of the Jute Mill Dealing with multiple daily labor and management issues Marketing products to the General Market as well as the Food Corporation of India (FCI) Introduced cost saving techniques for production which reduced daily expenses Increased productivity by introducing schemes that rewarded workers Achieved high volumes of purchases of raw material on credit for the company

Business Development Manager, The Olisa House (Consultant) 2009 – Present

Produced market plans to reorganize and use over 40,000 sqft wasted commercial space Analyzed the retail & commercial market to understand customer needs Created a team of Marketing & Development Assistants with the responsibility to train and develop them. Successfully utilized over 95% of the Commercial space with target set to for mid – 2016 for 100%

utilization Achieved targeted 150 rooms and clients created over 5 floors with a staff of 20

Rahul Prasad | (+91) 98311 63162 | rahulprasad10@gmail.com

Business Development Manager, Emerald Hospitality Pvt. Ltd. (Consultant) 2010-2011

Identifying properties for further development into Corporate Guest Houses Marketing and procurement of clients for growth of company

Marketing & Sales Officer, Radio Mirchi 2004-2005

Market research, organizing events, database management Helped the Radio Station create the First Monsoon Fair for promotion of the radio channel and ensured all

stalls created for the fair were utilized

Office Supervisor, for Personal Finance Counselor 2002- 2004 Managing Accounts Of Firm Data mining and Compilation of data of Clients

EDUCATION:

Masters in Business Administration (Marketing & Finance),University Of Kalyani 2005 – 2007 Bachelor of Commerce (Honors), University of Calcutta 2001- 2004 The Scindia School, Gwalior, Central Board of Secondary Education 1992 – 2000

OTHER PROJECTS UNDERTAKEN DURING MASTERS:

Driving force for Marketing Fair conducted by the Eastern Institute of Management Participated in Business School Debates and Quizzes Was chosen as a Placement Representative for the institute

ACTIVITIES & INTERESTS

Member of Rotaract Club of Chowringhee, Kolkata, Taking part in Theatrical Productions, Part of a Club Rugby team, Squash, Tennis, Swimming, Adventure Sports

OTHER SKILLS:

Marketing and Operations management Proven Leadership Skills Good Communication and Analytical Skills Customer Satisfaction Oriented

Rahul Prasad | (+91) 98311 63162 | rahulprasad10@gmail.com