rethinking your digital business opportunity · 64% of cios see digital in a converged way 21% all...

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Rethinking Your Digital Business Opportunity 21 May 2014 Matt Joe Chief Technology Innovation Officer, North America © 2014 Avanade.

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Page 1: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Rethinking Your Digital Business Opportunity21 May 2014

Matt JoeChief Technology Innovation Officer, North America

© 2014 Avanade.

Page 2: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

© 2014 Avanade Inc. All Rights Reserved.

Leadership + Digital Initiatives = Financial Benefits

1. Based on 157 executive-level interviews in 50 companies in 15 countries2. Based on the analysis of industry-adjusted financial performance of the 184 publicly traded large companies. The research was conducted by MIT Center for Digital Business and CapGemini. Financial performance is compared to

average industry performance

Revenue Generation

Digitally more mature companies have higher financial performance than their less mature competitors2

Profitability Market Valuation

+9%+6%

-10%-4%

+26%-11%

+9%-24%

+12%-12%

+7%-7%

Investment in digital transformation initiatives

High

Low

Low HighLeadership and commitment to drive digital transformation

High

Low

Low High

High

Low

Low HighLeadership and commitment to drive digital transformation

Leadership and commitment to drive digital

transformation

Source: “The digital advantage: How digital leaders outperform their peers in every industry” and “Digital transformation: a roadmap for billion-dollar organizations”, Capgemini & MIT Center for Digital Business, 2012

© 2014 Avanade.

Page 3: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

© 2014 Avanade Inc. All Rights Reserved.

The role of Go to Market:clients on Digital Business and Converged Capabilities and Solutions

Provide a central capability for conducting and supporting market and client interfaces

Digital: Increasingly important to CIO’s who see digital technology convergence

Mobile Big Data/ Analytics

Social Media

Mobile 17%Only Mobile

18%Mobile + Big Data

17%Mobile + Social

Big Data/ Analytics

11%Only Big Data

8%Big Data + Social

Social Media 8%Only Social Media

64% of CIOs see digital in a converged way

21% All Three Technologies

Source: CIO Agenda 2013 – Implications for High-Tech Providers, Gartner

1 in 5 CIOs has the Chief Digital Officer (CDO) title today…The CDO is the externally focused change-agent driving the harnessing of digital technologies to create new products, services, and customer experiences through digitized and redefined business models.

© 2014 Avanade.

Page 4: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

© 2014 Avanade Inc. All Rights Reserved.

Social Computing

Cloud

Harnessing digital technologies to create new products, services and customer experiences through digitized business models.

• Digital mindset will separate tomorrow’s most able organizations from their lesser rivals.

• Defined by an instinct for creatively using technology to fundamentally change their business

• Powered by connected systems, connected devices, connected people, connected insight, driven by the convergence of cloud, mobility, social and big data.

The Digital Business

© 2014 Avanade.

Page 5: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Gamification in the Construction Industry

Page 6: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Gamification in the Construction Industry

Page 7: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Gamification in the Construction Industry

Page 8: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Insight-enabled Loyalty: Creating a new customer experience

Page 9: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Innovation Day: Use a proven framework that distills disparate inputs into action plans

Using Innovation to accelerate your competitive differentiation and further drive your customer and employee satisfaction

TrendsExternal trends that may disrupt industry structure and/or business model dynamics.

Company BeliefsIdentify and challenge underlying assumptions / beliefs we hold about what drives our success.

Other Biz ModelsStudy business models that might reveal new dimensions of competition.

Your InsightsIdentify and clarify high-priority unmet or unarticulated needs.

Emerging TechHarness unique, viable technologies with the potential to drive customer benefit and competitive differentiation.

Existing CapabilityIdentify unique skills, processes, technologies, assets and values that can be leveraged to create business opportunities.

Page 10: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

#TopRightQuadrant: Making Your Innovation Agenda Actionable

Ease of Implementation

Bene

fits /

Val

ue to

Bus

ines

s

Most Important, Highest Value, & Quick WinHigh Value but Slow

Slow and Painful Quick Gains, Low Benefits

High

HighLow

Page 11: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

iDay: From Whiteboard to Action

© 2014 Avanade.

Page 12: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Innovation Jumpstart

© 2014 Avanade.

• We’ll start with the #TopRightQuadrant ideas and work with you to create Innovation Briefs

• PoC’s and/or storyboard mockups can be requested

• Innovation Briefs help drive the next steps

Page 13: Rethinking Your Digital Business Opportunity · 64% of CIOs see digital in a converged way 21% All Three Technologies Source: CIO Agenda 2013 – Implications for High-Tech Providers,

Thank you for your time

© 2014 Avanade.