revised bls 141216 option -2 ppt
TRANSCRIPT
BLSInternationalServicesLimited 2
Disclaimer
This presentation is prepared by BLS International Limited (BLS or the “Company”) for general information purposes only, without regard tospecific objectives, suitability, financial situations and needs of any particular person and does not constitute any recommendation or form partof any offer or invitation or inducement to sell or issue, or any solicitation of any offer to purchase or subscribe for, any securities of theCompany, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in connection with, any contract orcommitment thereof. This presentation does not solicit any action based on the material contained herein. Nothing in this presentation isintended by the Company to be construed as legal, accounting or tax advice.
The information contained in this presentation is only current as of its date. All actions and statements made herein or otherwise shall besubject to the applicable laws and regulations as amended from time to time. There is no representation that all information relating to thecontext has been taken care off in the presentation and neither we undertake any obligation as to the regular updating of the information as aresult of new information, future events or otherwise. We will accept no liability whatsoever for any loss arising directly or indirectly from theuse of, reliance of any information contained in this presentation or for any omission of the information. The information shall not bedistributed or used by any person or entity in any jurisdiction or countries were such distribution or use would be contrary to the applicablelaws or Regulations. It is advised that prior to acting upon this presentation independent consultation / advise may be obtained and necessarydue diligence, investigation etc may be done at your end. You may also contact us directly for any questions or clarifications at our end.
This presentation contain certain statements of future expectations and other forward-looking statements, including those relating to ourgeneral business plans and strategy, our future financial condition and growth prospects, and future developments in our industry and ourcompetitive and regulatory environment. In addition to statements which are forward looking by reason of context, the words ‘may, will,should, expects, plans, intends, anticipates, believes, estimates, predicts, potential or continue’ and similar expressions identify forward lookingstatements.
Actual results, performances or events may differ materially from these forward-looking statements including the plans, objectives,expectations, estimates and intentions expressed in forward looking statements due to a number of factors, including without limitation futurechanges or developments in our business, our competitive environment, technology and application, and political, economic, legal and socialconditions. It is cautioned that the foregoing list is not exhaustive.
This presentation is not an offer to sell or a solicitation of any offer to buy the securities of the Company in the United States or in any otherjurisdiction where such offer or sale would be unlawful. Securities may not be offered, sold, resold, pledged, delivered, distributed ortransferred, directly or indirectly, into or within the United States absent registration under the Securities Act, except pursuant to an exemptionfrom, or in a transaction not subject to, the registration requirements of the Securities Act and in compliance with any applicable securitieslaws of any state or other jurisdiction of the United States. The Company’s securities have not been and will not be registered under theSecurities Act.
The Company’s financial year ends on March 31.
BLSInternationalServicesLimited 3
CompanyVision
TobecomenumberoneG-to-CServiceProviderintheworldpartneringwithGovernmentsacrosstheglobe
ServicesOffered§ Visa§ Passport§ ConsularServices§ Attestation&BiometricServices
§ E-GovernanceServices
EnablingtheIndianGovernmentinachievingtheDigitalIndia
objectivethroughe-Governance
TargetCustomerBase§ DiplomaticMissions
§ MinistryofForeign/ExternalAffairs§ StateIT&e-GovernanceDepartments
§ Overseas e-Governance Market
BLSInternationalServicesLimited 4
QuickHighlights
Note:Thedataprovidedhereistill31stJuly2016*AsperRFP.CitizenServiceCenters(CSCs)areconstructedbyPunjabGovernment,operatedbyBLS**Averageforthelast3yearsoffinancialyear2013-14,14-15,&15-16***Applicationcountconsistsofalltypeofapplicationsi.e.Visa,Passport,Consular,Attestationtill31st March2016
10+YearsofGlobalexperience
9ClientGovernmentsspreadaroundtheglobe
24Countriesofoperation
1.7mnAverageapplicationsprocessedannually**
16mnTotalapplicationsprocessedtilldate***
5,700+EmployeeStrength(On-roll+associates)
67Centersaroundtheglobeexclusivelyworkingfordiplomaticmissions
2,147CitizenServiceCenters*
1Positionwithrespecttovisa/passportoutsourcingcontractsofIndiandiplomaticmissions
BLSInternationalServicesLimited 5
EvolutionTimeline
2005FirstvisaapplicationprocessingorderreceivedfromthePortugueseEmbassyinDelhi
2006NewordersfromtheEmbassiesofGreece,Austria&BelgiuminNewDelhi
2007StartedexclusiveoperationsfortheembassiesofTunisiaandRomaniainIndia
2008Firstprojectexecutedabroad-openedacenterinSpainforEmbassyofIndia
2009EntryinGulfandAfricanmarketopeningofficeinKuwaitandSudanforIndianEmbassy
2010StartedoperationsforIndianEmbassyinRussia
2011VisaApplicationCentres (VACs)startedforIndianEmbassyinUAEalongwithotherIndianMission'sVACsinSouthAsiancountries
2012OperationforIndianEmbassyinSaudiArabiaandSingaporestartedCrossed`100Croreturnover
20133keymajorIndianmissionsaddedi.e.EmbassyofIndiainChina,CanadaandMalaysia
2014Foreignmissioncontracts-BangladeshMissioninIndiaHungaryinAzerbaijan
2015Touchedturnoverof` 500Crore
2016Wonfirste-GovernanceProjectPunjabSewa Kendra
ListedonNationalStockExchange/BombayStockExchange
Won1st GlobalVisacontractforMajorSchengenCountry–SPAINGLOBAL
BLSInternationalServicesLimited 7
Visa,PassportandConsularProcessingOverview
BLS- VISA/PASSPORTAPPLICATIONSOUTSOURCINGANDTECHNOLOGYSERVICESSPECIALIST
§ Establishingdedicated,VisaApplicationCenters(VACs)
§ VACsmannedbytrainedstaffwho:• receivevisaapplications• disseminate
information• capturedatadigitally&
physically• CaptureBiometric
fingerprintscans• scheduleinterviews• conduct
financialreconciliation
VisaApplication PassportProcessing
§ Acceptanceandprocessingofapplicationsfor:• issuanceorrenewalofpassports• correctionstopassports• issueofpassportstoPersonsofIndianOrigin• governmentcontractsforMachineReadablePassports(MRPs)
ConsularServices
§ AcceptanceandprocessingofapplicationsforConsularServices,i.e.• issuanceofbirthcertificate,marriagecertificate,etc.• attestationofdrivinglicense,attestationofaffidavitforobtainingchild’spassportfromcountryoforigin,etc.
§ ServicesextendedtoIndianCitizenorCitizenoftheClientGovernment
Attestation&Biometric
§ AcceptdocumentsonbehalfoftheoftheGovt.MinistryandfacilitatetheMinistryAttestation/Apostilleprocess
§ Extendservicesliketranslation,stateattestationservices,etc.
§ Collectionoffingerprints,facialphoto,retinascan,etc.with/withoutpassportprocessing
MANAGINGADMINISTRATIVEANDNON-JUDGEMENTALTASKSFORCLIENTGOVERNMENTS
BLSInternationalServicesLimited 8
CustomerConvenienceServices
BLSalsooffersahostofadditionalservicesfortravellers' convenience;
FormFilling PhotographServices
SMSAlerts Email/Printing
TravelDesk Photocopy CourierServices PremiumLounge
TranslationServices Insurance HelpDesk CallCenter
BLSInternationalServicesLimited 9
TypicalProcessFlowForVisa,Passport&ConsularProcessing
STEP1Information
Enquiry/Reception
STEP2Submission
STEP3DataCapture
&Management
STEP4BiometricData
CollectionifApplicable
STEP5CashManagement
STEP6QualityCheck
ConsolidationofReports
STEP7Transmissionof
DatatotheMission
STEP8DataProcessionat
theMission
STEP9RetrievalConsolidation
&Passback
STEP10DayendConsolidation
BLSInternationalServicesLimited 10
KeyContractTerms:AnIllustration1. ThecontractsignedbetweentheConsulate/Ministry/GovernmentandtheServiceproviderisexclusivein
nature
2. Theseprojectsare onaBOO(Build,OwnandOperate)basiswherein:
• Alltheexpensesarebornebythecompany andthesameisrecovered/includedwithintheservicefeecollected
• BLSmakesarrangementsforphysicalaswellasITinfrastructureandmanpoweraspertherequirementlaiddowninRFPdocument
• Serviceprovideralsocollectsthegovt.feeandthesameisremittedtothegovernment,whileretainingthecompany’sservicefeecomponent
3.TypicalTerm:3-5years
4. EligibilityCriteriaforBiddingCompanies:Highentrybarriers,thusveryfewplayersmeetingtheeligibilityconditionsforbiddingglobally
DomainExperience§ Musthaveaminimumnumberofyearsofrelevantindustryexperience§ Simultaneouslytheymusthavemulti-country,multi-location(withinaparticularcountry)andmulti-counter(withinaparticularcenter)operationsofaminimumpercentage
StrongFinancials§ Shouldhaveaminimumnetworth§ Theaverageannualturnovershouldbeatleastaspecifiedminimum
BLSInternationalServicesLimited
OperationalTrackRecord
BLSTotalapplicationCount(Million) RevenueperVisa/Passport&ConsularServicesApplication(inINR)
2012-13 2013-14 2014-15 2015-16
0.9
2.04
1.61 1.52
2012-13 2013-14 2014-15 2015-16
1,846 1,889
2,795
3,313
BLSInternationalServicesLimited 12
HumanResourcesForVisa,Passport&ConsularServicesBusiness
§ Globalresourcepoolof5800+employees
§ Strongfootholdintraining,locallegalcompliances,staffretention
§ Wellorganizedandpre-definedhierarchy
§ Attractiveretentionpolicies,localhiring&deployment
§ CompletelyautomatedandcomputerizedHRprocess
OperationsHead
RegionalHead
CountryHead
CenterHead(Center-1)
CenterHead(Center-2)
SupportFunctions
(GenerallyManagedCentrallybyCountry
HeadOffice)
Head-ProjectsandTraining
Head-Finance/Admin
Head-HumanResource
Head- QualityandAudits
Head-Security(PhysicalandIT)
SubmissionOfficers
BackOfficeStaff
SubmissionOfficers
BackOfficeStaff
4GTC(GlobalTrainingCenters)
OneDedicatedTeam(GlobalResourcePool)
1200+TrainedEmployees
(On-Role+Associates)
BLSInternationalServicesLimited 14
E-GovernanceOverview
GovernmentofIndiahasclearfocusonincreasingtransparency,deliveringbenefitsdirectlytocitizenundertheambitofDigitalIndiaProgram:
1. Aimedatprovidingelectronicservicestoeverycitizen
2. 44MissionModeprojectscoveringawiderangeofdomains,viz.agriculture,landrecords,health,education,passports,police,courts,municipalities,commercialtaxes,treasuriesetc.*
3. IndianCitizentogetbenefitsofIntegrationintermsofsavinghis/hertimeandmoney
4. StateGovernmentsimplementingSingleWindowSystem,whereasdepartmentswillbeintegrated(undere-Districtproject)andserviceswillbeoutsourcedtoExternalServiceProviders
5. ComputerizationofdepartmentsandrolloutofthecentersbydeliveringITinfrastructure,software,manpowerandoperationfor5-10yearstenure(dependinguponthecontractualterms)
6. VisionofDigitalIndia**
Source:*http://www.digitalindia.gov.in/content/introduction**http://www.digitalindia.gov.in/content/vision-and-vision-areas
DigitalInfrastructureasaCoreUtilityto
EveryCitizen
GovernanceandServicesonDemand
DigitalEmpowermentof
Citizens
BLSInternationalServicesLimited 15
E-GovernanceOverview
TheCompanyforayedintoe-GovernancewiththePunjabSewa KendraProject§ Large&uniquee-GovernanceprojectinIndia§ Allgovernmentservicestobeprovidedthroughasinglewindowsystem
§ BLSwillbedeliveringmorethan223serviceswhichcomeunderRightToServicesAct,inclosecoordinationwithmorethan17departments
§ Punjab Statee-GovernanceSociety(PSeGS)werealreadyrunning160“Suwidha Kendra”forlastfiveyearsdelivering70servicesintheStateofPunjab;thesearenowpartofthe2147Sewa Kendras
§ Sewa Kendras strategicallylocatedwithin2.5kilometersdistancefromoneanother
§ BLSwillcollectgovernmentfeeandservicechargesupfrontalongwiththeapplications
§ PhysicalinfrastructureprovidedbyPSeGS;ITinfrastructureandmanpowertobesuppliedbyBLS
§ AllutilitybillstobedepositedthroughtheseCitizenServiceCenters(CSCs)**
Note:TheinformationpublishedhereistakenfromtheRFP,andcanbeviewed/downloadedfromthebelowlink:http://www.dgrpunjab.gov.in/
*As per RFP**CentersareconstructedbyGovernmentandoperatedbyBLS
22Districts
2147Sewa Kendras*
12.3Million
Applicationsin5monthsin
FY16* 223Govt.Services
PunjabStatee-GovernanceProjectLargeste-GovernanceprojecttobeimplementedunderRTSActinIndia
PartneringwithMarketLeaders
BLSInternationalServicesLimited 16
OurServices
Implementation
§ Supply,installationandconfigurationofIThardware,networkingandotherperipheralsatSewa Kendras
§ Recruitment&trainingofrequiredpersonnel
Operations§ ServicedeliveryatSewa Kendras usingstateportal§ Transactionmanagement(includingcashmanagement&deposit)§ Facilitiesmanagement(includingSecurity&InsuranceofAssets)§ Manpowermanagement§ Consumablesmanagement§ Operationof2,147Sewa Kendras for5years
PersonalCollection
SMS
Applicant
Stage-3DeliveryProcess
Stage-2ApplicationProcessing
Stage-1ApplicationSubmission
Applicant
Physicalsubmission
SEWAKENDRA
Operator
Scanner&Photo
PhysicalSubmission ApprovalAuthority
Verification/Processing/Approval
SSDG
SEWAKENDRA
DocumentPrinting
BLSInternationalServicesLimited 17
HumanResourcesForE-GovBusiness
3ZonalTrainingCenters
45KeyOperationsPersonnel
4500+TotalManpower
OperationsHead
ProjectCoordinatorZone1/2/3
HRHead HeadFinance
HeadLegal&
CompliancesHead-Training
DistrictProgramManager
Asst.DistrictProgramManager
CenterIn-charge
CounterOperator
Runner
SecurityGuards
BLSInternationalServicesLimited 18
OpeningCitizenServiceCentersataBriskPace
323Centers openedon12thAugust,2016.
485Centers opened on11thSeptember,2016.
Intotal wehaveopened
2103*Sewa Kendras (Centers)out of
2147tobeoperational.
*Ason1st December2016.
376+919Centersopenedon14th October&4th November,2016.
BLSInternationalServicesLimited 20
GlobalFootprintofOperations
VisaandPassport&ConsularServices
AttestationServices
E-GovernanceServices
TourandTravels
ManpowerServices
PassportandVisaApplicationServices:GrowthandMarket
22BLSInternationalServicesLimited
§ Internationaltravelisconsistentlyincreasingwitheverypassingyear,fuellingthenumberofvisaapplications.
§ 2015marksthe6thconsecutiveyearofabove-averageannualgrowthof4%ormoresince2010,aspertheUNWTO.
§ Internationaltouristarrivalsgrewby4.4%in2015toreachatotalof1,184million,Thistranslatesto50millionmoreinternationaltouristsin2015ascomparedto2014.
§ UNWTOforecastsinternationaltouristarrivalstoincreaseby3.5%to4.5%overthefullyear2016.
§ UNWTO’slong-termprojectionstandsat3.8%growthayearfortheperiod2010to2020.
§ GovernmentsacrosstheworldareoutsourcinghandlingofVisaandPassportApplicationstoPrivate Companies.InIndia,TCSwasawardedthePassportAutomationProjectin2008,openingthedoorsformorecompaniestobeserviceproviderstothegovernment.
Source:http://media.unwto.org/press-release/2016-01-18/international-tourist-arrivals-4-reach-record-12-billion-2015
BLSwell-positionedtoseizethegrowingopportunities
§ Presencein24countries
§ Stringentprequalificationcriteriaforallcontractsrestrictingnumberofplayersworldwide
BLSInternationalServicesLimited 23
UpcomingPassportandVisaBusinessOpportunities
UpcomingBusinessOpportunitiesS.No. ClientGovernment No.ofApplications* Year1 CanadaGlobal 15,00,000 20162 SpainGlobalfor23Countries 17,00,000 20163 ThailandGlobal for11Countries 33,00,000 20164 Malaysia 1,90,000 20165 Germany 1,71,000 20166 SriLanka 1,93,000 20167 Israel 32,000 20168 Bulgaria 25,000 20169 Afghanistan 80,000 201610 EmbassyofBrazilinUS 3,00,000 2016
71,91,0001 SwissGlobal 35,00,000 20172 FranceGlobal 5,00,000 20173 GreeceGlobal 11,00,000 20174 AustraliaGlobal 5,00,000 2017
56,00,0001 UKGlobal 30,00,000 20182 EmbassyofIndia,Bahrain 50,000 20183 EmbassyofIndia,France 1,50,000 20184 EmbassyofIndia,Japan 1,30,000 20185 EmbassyofIndia,SaudiArabia 5,00,000 20186 EmbassyofIndia,UK 5,00,000 20187 EmbassyofIndia,WashingtonD.C. 5,00,000 2018
48,30,000
Note:TheabovenumbersarebasedontheinternalworkingsandonthebasisofinformationavailableontheinternetforsomeoftheRFPs*Projectedapplicationsperyear
GlobalTendersin2016(Canada,Spain,Thailand,Swiss,UK,France,Greeceetc)*
12IndianVACTenders
17.6mnAnnualApplicationstobeawardedbythevariousGovernments.
3
24BLSInternationalServicesLimited
E-GovernanceSpace:GrowthandMarket
§ TheIndianGovernmenthasshownintentandcommitmenttoacceleratethepromotionofthee-governancemodelfortransformingthemannerinwhichitrenderspublicservices.
§ ProjectsbeingimplementedinbothGovernment-to-Citizen(G2C)andGovernment-to-Business(G2B)domains,acrosscentralministriesandstatedepartments.
§ GovernmentleveragingsolutionsandservicesfromspecialistserviceprovidersandIT-BPOindustrytorealizethevisionofDigitalIndia.
§ RevampingofMissionModeandOthere-GovernanceProjectslikeTransport,PDS,e-Prisons,NationalScholarshipPortal,Payonline,Checkpost online,etc.
§ ApartfromIndia,SouthEastAsiancountriesalsoopeningupopportunitiesforplayersinthee-governancedomain.
BLSInternationalServicesLimited 25
UpcomingE-GovernanceBusinessOpportunities
Source:*http://esuvidha.goup.in/wp-content/uploads/2016/07/esuvidha_220716.pdf**Thesearethemajorprojectsareinpipeline,andthedataisbasedoutontheprimaryconsultationwiththedepartments.***AtenderwaspublishedfromtheDelhie-GovSocietyforhiringConsultant,theprocessisalreadyon,howeverthereisnopublishedinformationyet.
Sr. ProjectOpportunity Client AnnualVolumeofApplications
Time Frame
1. Madhya Pradesh(Statewide)* Dept.ofIT&E-Govt.ofMP
120Million 2016-17
2. ICTforSmart CityBhopal**BhopalSmartCityDevelopmentCorporationLimited
2Million 2017-18
3. CSC-Haryanae-Seva**
HaryanaStateElectronicsDevelopmentCorporationLimited
20Million 2018-19
4. Odisha e-Governance Project**Odisha e-GovernanceServicesLimited 25 Million 2018-19
5. Delhie-Governance *** Delhie-GovernanceSociety(DeGS)
12Million 2017
6. Maharashtra**Dept.ofIT&E-Governance,Govt.ofMaharashtra
120Million 2018
7. Jharkhand**Department ofGovernmentReform,Jharkhand
60Million 2018-19
BLSInternationalServicesLimited 27
KeyBusinessDrivers
1Technicalinnovation:Robust
technologyplatform
2ProductsSuite:Visaapplicationsoftwareand
financialmodules
3Capabilities:Globalreach,expertteam,multilingualresources,
processdrivenapproach
4PeopleandLeadership:Youngand
energeticteamguidedby
experiencedBoardmembers
5Market
Opportunity:Continuous
growingandnichemarket
BLSInternationalServicesLimited 28
StrongFocusonProcess
DatacollectedispurgedinaccordancewithrulesdefinedbytheClients.Applicant'sinformationiskept
confidentialonthemostsecuredserversintheworld.ServersareestablishedinAsia’slargestTier4datacentercompany
(CRTLS).
DATASECURITY QUALITYCONTROL
PHYSICALSECURITYTECHNOLOGY
Regularsurveysconductedtoevaluatecustomersatisfaction.Internalaudithelpsinensuringadherenceandevaluatingpossibleenhancementsinthequality
controlsystems.
Investmentsintechnologicaladvancementonregularbasistoprovidecustomizedsolutionstocustomersand
addvaluetotheirbusiness.
Stringentpracticesfollowedformaintainingphysicalsecurityatoffices:metalsafefordocuments,loadbagwithpadlocks,intruderalarmsystem,smoke
detector,emergencyexits,fireextinguishers,handhelddetectors,metal
detectors.
BLSInternationalServicesLimited 30
ManagementTeam
§ Mr.NikhilGupta,ManagingDirectorHasmorethan35yearsofexperienceinallkeyaspectsofbusiness,includingFinance,SalesandMarketing,ProjectManagement,ITandExportsinparticulartoManufacturing,Materials,Polymers,andServices.HehasworkedwithRPGCablesasManagingDirector,ExecutiveDirectorandCEO.HeisanAssociateMemberoftheInstituteofCharteredAccountantsofIndia(MeritList)andBA(Hons.)inEconomicsfromDelhiUniversity.HisassociationwithBLSbringshighvalueintermsofgivingrightdirectionanddrivingorganizationtowardsgrowthexcellence.
§ Mr.Shikhar Aggarwal,JointManagingDirectorAyounganddynamicleader,CommercegraduatefromDelhiUniversityandaCAaspirant,hehasakeenvisiontodriveBLStothetop.HeisactivelymanagingallinternationaloperationsandisalsoinstrumentalinBusinessDevelopmentfornewinternationalprojects.
§ Mr.KaranAggarwal,ExecutiveDirectorHasgraduatedinFinance&ManagementfromUniversityofBradford,UKandhascompletedthespecializationcourseinFinancefromHarvardUniversity.Hehasadecade-longexperienceacrossdiversifiedfieldsandhasalsobeeninvolvedinleadingmultipleorganizationsi.e.BLSPolymers,BLSEcotech andBLSInternational.Heisinstrumentalinsettingupnewsubsidiariesandallitsfinances.
§ Mr.Mukul Harmilapi,CFOACharteredAccountantbyprofession, has more than 27 years of experience in multinational corporations across sectors. With strong entrepreneurial and business partnering attitude has been instrumental in verticals of accountancy, risk management, compliance, currency & commodity hedging and fund raising.
§ Ms.Charu Khosla,SeniorVicePresident- BusinessDevelopmentHasexperienceof16yearsinbusinessdevelopmentandhasbeenassociatedwithBLSformorethanadecade.Shebringswithhertremendousexperienceinthefieldofconsularservicessupportandhasstrongrelationswithkeydiplomaticpersonnelacrossvariouscountries.
BLSInternationalServicesLimited 31
ManagementTeam
31
§ Mr. Jitendra Sahu, Senior Vice President - Global Business
Has over 15 years experience in managing global projects and significantly increasing the revenues from global businesses. He is a member of the core management team at BLS and has rich professional experience in the hospitality and consular services domains.
§ Mr. Merzban Majoo, Senior Vice President - Global Operations
Has more than 25 years of experience and is responsible for managing the global operations. With his innovative ideas for enhancing employee productivity and customer satisfaction, BLS has achieved a benchmark in operational efficiency. He has a flair for languages and speaks Russian, German, Gujarati, English, Hindi and Arabic with ease.
§ Mr.SatishKumar,HRHeadHasover13yearsexperienceinallkeyaspectsofHumanResourceManagement,HumanResourcesInformationSystems,andLearning&Development.HehasworkedwithVayam Technology,Posco ICT,Intrepcon Services&CosmicSoftech Limited.HehasdoneanMBAprograminHR&ITfromIIBM.Heisresponsibleforbringinghumanresourcevalues,managingculturalvaluesoftheorganization,andleadingayounganddynamicteamtomanagerichpoolofexpertresourcesworld-wide.
§ Mr.Prabal Banerjee, Head- ITHasmorethan15yearsofexperienceinthefieldofinformationtechnologyandhasheldtheseniormanagementpositioninmultiplefirms.Hehasanexpertteamofsoftwaredevelopersanddatabaseengineers,whichhasbeeninstrumentalinsettinguptheITinfrastructureanddeployingthesoftwareapplicationssuccessfully.
§ Mr. Vicky Jain, Operation Head - Call Center Operations
Has more than 16 years of experience in companies like Serco and Spice. He is currently heading the Call Center operations.
3333BLSInternationalServicesLimited 33
ShareholdingPattern
S.No. Category No.ofequityshares %ofequityshares
1. Promoter 7606000 74.24
2. Public 2639000 25.76
Total 10245000 100.00
25.76
74.24
Public
Promoter
BLSInternationalServicesLimited 34
PromotersareaDiversifiedBusinessGroup
BLSGroup:Establishedin1954,withinterestinEducation,Visa/PassportProcessing,Polymers,PolyestersStapleFiber,InfrastructureSolutions.
BLSGroup
ProvidesVisa,Passport,Consular&E-
GovernanceServicestodiplomaticmissionsandgovernmentsglobally
BLSInternational
Manufacturespolymersforcable,automobilesandotherindustries
sincelast25yearswithunitsinGoa&Silvassa
BLSPolymers
Engagedininfrastructurebuilding,
roadandothergovernmentprojects
BLSInfrastructure
AnAICTEapprovedEngg.Institutelocated
inJind,Haryana
BLSEngineeringCollege
RunsAICTEApprovedMgmt.Inst.inGhaziabadand
Bahadurgarh and2Schools
BLSEducationSociety
ManufacturerofpolyesterstaplefiberandPETgranuleswithmultiplefactoriesin
Rajasthan
BLSEcotech
36BLSInternationalServicesLimited
OperationalTrackRecord
Revenue(inINR,Crore) EBITDA(inINR,Crore) EBITDA(MarginRatio,%)
PAT(inINR,Crore) PATMargin% NetWorth(inINR,Crore)
2013 2014 2015 2016
166
386450
506
2013 2014 2015 2016
1624
29
37
2013 2014 2015 2016
9
67 7
2013 2014 2015 2016
1420
24
31
2013 2014 2015 2016
8
65
6
2013 2014 2015 2016
34.3557.88
83.5
118.75
BLSInternationalServicesLimited
ReturnRatios
ReturnonCapitalEmployed(%) ReturnonEquity(%)
37
2013 2014 2015 2016
41.31
35.43
26.42 25.00
2013 2014 2015 2016
41.10
35.35
28.2526.02
BLSInternationalServicesLimited 38
QuarterlyHighlights
137.15
153.57
Q2FY16 Q2FY17
TotalIncome
9.312.54
Q2FY16 Q2FY17
EBITDA
7.78
9.02
Q2FY16 Q2FY17
PATAllfigs.inRs.Crore
• The increase of Revenue and PAT this quarter has been on the back of significant operational performanceimprovement with existing contracts; whereas some revenue has been posted on account of new eGovernance project
• The company has executed 40% of the Punjab project by opening 818 centres till 30th September 2016
• The improvement in the operating margins are on account of better yield per application in the visa business
• Due to increase in tax because of increase in Indian operations, the PAT margin has not been able to reflect the same
6.78% 5.67% 8.17%
5.87%
EBITDAMargin PATMargin
Margins
Q2FY16 Q2FY17
BLSInternationalServicesLimited
Half-yearlyHighlights
255.05
277.77
7.01% 7.27%
5.61% 5.85%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
240
245
250
255
260
265
270
275
280
H1FY16 H1FY17
InRs.Crore
TotalIncome EBITDAMargin PATMargin
39
(inINRCrore)
Particulars Fortheyearended31.03.2016
Fortheyearended31.03.2015
Fortheyearended31.03.2014
Fortheyearended31.03.2013
INCOME 505.45 450.39 385.99 166.24,EXPENSES 468.56 421.36 361.66 150.70
(EBITDA) 36.89 29.02 24.32 15.54
Depreciation 5.52 5.10 3.52 1.13
Profitbeforetax 31.36 23.92 20.80 14.41Taxexpense 0.45 0.34 0.34 0.29
Netprofitaftertax 30.90 23.58 20.46 14.12
BLSInternationalServicesLimited
ConsolidatedIncomeStatement
40
Note:MajoroperationsoutsideIndia
BLSInternationalServicesLimited
ConsolidatedBalanceSheet
Particulars 31.03.2016 31.03.2015 31.03.2014 31.03.2013
EQUITYANDLIABILITIES
Shareholders'funds 118.75 83.50 57.88 34.35
MinorityInterest 0.10 0.08 0.09 -
Non-currentliabilities 5.23 6.63 0.73 53.73
Currentliabilities 13.06 13.23 7.97 7.95
Total 137.14 103.45 66.68 42.84
Assets
Non-currentassets 43.75 40.13 32.13 25.20
Currentassets 50.80 47.46 25.28 9.47
Cash&Cashequivalent 42.59 15.85 9.27 8.17
Total 137.14 103.45 66.68 42.84
41
(inINR)
BLSInternationalServicesLimited 42
KeyHighlights- SPAINGLOBAL,GatewaytoEU*
38+Countriesofoperation
€175mn**ContractValue
1.8mnAverageAnnualApplicationstobeprocessed
1300+GlobalEmployeeStrengthtobeadded(On-roll+associates)
100+GlobalConsulateofficestobeopened
1stGlobalContractforMajorSchengenCountrybyanyIndianCompany
*BLSInternationalServicesLtdhasenteredintocontractwithSpanishGovernmentforprocessingtheSpanishVisagloballyon12th December2016.**EstimatedRevenueasperRFP– MAECSpainGlobal.