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Effective Communication for Teachers

Elizabeth Carlton

Amber Duncan

Ashley Lloyd

Philip Neal

University of Alabama

By PresenterMedia.com 

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Objectives

This presentation identifies the attributes and skills

needed to be an effective communicator. What will becovered:

Key Components & Strategies to Effective

Communication

Definition of Communication

Challenges to Effective Communication

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•What is Communication?

• “Human communication is the means by whichinformation is transmitted from one person toanother…Information is exchanged between the sender who delivers a message and the receiver who decodes itand responds with feedback.” 

(Friend & Cook, 2010).

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•What is Communication?

“Communication involves talking, listening, managinginterpersonal conflict, and addressing concerns together.” 

Communication is….. 

Transactional

Multifaceted

Continuous

Learned

(Dettmer, 2009)

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Insufficient time for dialogue

Poor listening skills

Poor presentation of words

Ambiguity of Words

Physical barriers (e.g. noise, temperature)

Challenges to Effective Communication

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 Being judgmental /critical

Making assumptions

Lack of respect

Conflicting perceptions,

interpretations & values

Language

Challenges to Effective Communication

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Components to Effective Communication 

“An effective communicator is aware of the audience andcarefully chooses how to communicate an idea through

logos (logic), pathos (emotion), and ethos (character).

For communication to be effective, speakers must

carefully consider word choice, word order, and otherstylistic devices with the audience in mind.” 

(Conderman & Colleagues, 2010)

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Effective Communication = Being a Good Listener 

“Although people spend about 50% of their 

communication time “listening” to others, their listeningeffectiveness is only about 25%” 

Focus on main ideas

Don’t interrupt 

Paraphrase to aid

understanding

(Friend & Cook, 2010)

Make eye contact

Use Responsive Listening

skills

Focus on speaker verbally& nonverbally

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Implies that one is able to communicate their genuine

understanding (empathy), acceptance, and concern for thespeaker while increasing understanding of the issue by

clarifying the speaker’s statement. 

Use verbal & nonverbal reinforcers that encourage the

speaker (i.e. “I see,” “Yes”/ head nods, eye contact) 

Show understanding of the message (review/paraphrasing)

State your own feelings

(Dettmer, 2009)

Responsive Listening

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Concentrate on specific behaviors Keep feedback impersonal

Keep feedback goal oriented

Keep feedback well timed Ensure understanding

Ensure feedback is directed toward the behavior that

is controllable by the recipient

(Dettmer, 2009)

Build Effective Feedback Skills

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PLAN for successful communication

Who is your audience

If you have more than one audience, prioritize Evaluate your goals

Choose your messages

Make message meaningful

Choose your media

Produce the media materials

Implement effective communication strategy

Clarify misunderstandings

Evaluate & Reflect on meeting

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Ways to Communicate in a Collaborative Setting

Assessments (Questionnaires/Surveys)

Newsletters

Small-Group Dialogue

Focus Groups

Professional Development Workshops

Study Groups

(Hollingsworth, 2001)

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References

Conderman, G., et. al. (2010). What Teachers Should Say and How

They Should Say It. Kappa Delta Pi Record , 46(4), 175-181.

Dettmer, P., et. al. (2009). Collaboration, Consultation, and Teamwork .

Columbus, OH: Pearson.

Friend, M. & Cook, L. (2010). Interactions: Collaboration Skills for 

School Professionals. Upper Saddle River, NJ: Pearson.

Hollingsworth, H. (2001). We Need to Talk: Communication Strategies for

Effective Collaboration. Teaching Exceptional Children, 33(5), 4-8.

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Additional Resources

http://www.mindtools.com/page8.html 

National Communication Associationhttp://www.natcom.org/  

University of Maine Cooperative Extension

http://www.umext.maine.edu/onlinepubs/pdfpubs/6103.pdf  The National Center on Dispute Resolution in Special

Education

http://www.directionservice.org/cadre/index.cfm 

Association for Conflict Resolution

http://www.acrnet.org/