Richard J Hall Principal Product Manager Oracle Collaboration Suite Oracle Corporation Deploying and Managing Oracle Collaboration Suite 10g Agenda Oracle Collaboration Suite 10 g Overview Oracle Collaboration Suite 10 g Architecture Oracle Collaboration Suite 10 g Hi-Availability Oracle Collaboration Suite 10 g Security Oracle Collaboration Suite 10 g Management Oracle Collaboration Suite Release 2 Consolidate servers for communication and content applications Real-Time Collaboration (Web Conferencing) Leverage the Oracle10 g infrastructure Embrace & Enhance users client applications Provide an integrated solution Logical Architecture Physical Architecture Information Storage Middle Tier Server(s) Client Tier Backend Server(s) Infrastructure Requirements: Availability, Scalability, Security Every Collaboration Suite Service Every Client High Availability At all tiers Scalability Scale Up and Scale Out Security On the wire, in the store, authentication High Availability Mid Tier Information Storage Middle Tier Server(s) Client Tier Backend Server(s) Infrastructure High Availability Mid Tier Share-nothing Load Balancing Router Commodity Hardware Dedicated Scale by component, flexible tuning Duplicated Start Small, Maximize resource utilisation High Availability - InfoStore Middle Tier Server(s) Client Tier Information Storage Real Application Clusters High Availability InfoStore Real Application Clusters Clustered Hardware Shared Disk Interconnect 9i with Operating System clustering 10 g with Real Application clusters Storage 9i with RAID, Volume Managers etc. 10 g with ASM Scalability Multi-threaded Architecture Scalable Java Architecture for Web Apps Scale up: Single CPU blades to very large SMP machines Scale out using commodity hardware using RAC and ASM etc. Mixed Deployment Security End to End Strong Auth Secure Comms Single Sign-On Secure Comms Additional PWs 16 Evaluations S/MIME Managing Oracle Collaboration Suite Oracle Enterprise Manager 10 g Oracle Enterprise Manager 10 g Complete Management of the Oracle Environment End Users Integrated Management of Oracle Products Oracle Collaboration Suite 3 Oracle Oracle9iAS OC4J Exhaustive individual component management: Admin Monitoring Provisioning 1 Integrated Suite Management Web ServicesTop Link Integration Portal Web Cache SSOWireless OracleAS J2EE 2 Management for Oracle Eco-System 4 Other Applications Central Management for OCS Database Application Server Collaboration Suite Host Production Monitoring and Alerts Application Performance Management Production Software Inventory Management Production Monitoring and Alerts Beta Administration Production Enterprise Manager Architecture Firewall Mobile Device HTML Console Portals HTTP/S Open Repository Manage from Anywhere Demo Deployment Hands On Session Host 1Voice Wireless Host 2 Web Conf Files Calendar Host 3 Infrastructure Information Storage Enterprise Manager 10 g Oracle Collaboration Suite Management Capabilities Systems monitoring of platform components Database, Application Server, Host Application monitoring Application specific metrics, like queue lengths Grouping application components Application Performance Management Application performance and availability Enterprise Configuration Management Software and patch management Administration Start/Stop, configuration tasks System Component Management Rich monitoring and diagnostics Availability Real time monitoring and thresholds Event notifications Historical Data Analysis and Trending Performance diagnostics Cluster monitoring Oracle Database 10 g Oracle Collaboration Suite 10 g Oracle Application Server 10 g Oracle Collaboration Suite Monitoring Dozens of key metrics automatically collected Service response times and availability e.g. SMTP IN service, Webmail, IMAP OID responsiveness and availability Usage statistics e.g. IMAP usage Queue lengths and other component specific metrics Underlying db, App Server and host metrics Trends and comparison analysis Oracle Collaboration Suite Performance Trending and Analysis Whats the average request processing time for server #1 at this moment? How did it do over the past 24 hours? How does that performance compare to server #2 over the same period? What are the 3 worst performingSMTP servers? Managing Groups Managed from a single-view Monitoring and automated operations Logical modeling of sets of systems Applications, Clusters, other sets Leveraged by all services Jobs, Policies, Membership-based inheritance Applications Sets of Systems D E M O N S T R A T I O N Monitoring and Groups Extensibility and Customization Agent 1.Define and instrument target metrics 1 Agent Active Management Repository 2. Build custom UIs and Report through Repository Access 2 3. Extend Console UI 3 EM Black Box Oracle Eco-System Application Performance Management Availability Management Oracle Enterprise Manager 10g Notifications Modeling End-User Communities Root Cause Analysis Alerts Trending Transaction Performance End-User Performance Cross-Tier Tracing Application Performance Management SLA Management Non-Oracle Systems Impact Analysis Availability and Performance Web Application Availability and Performance may vary from location to location End-User Performance Monitoring of ALL URLs accessed by ALL users End-user impact analysis Server vs network response time Analysis of end-user response times by URL, domain, regions, visitor, Web server Web server load and response distribution Watch list to highlight performance of critical URLs Web Application D E M O N S T R A T I O N Application Performance Monitoring View/Search Compare/Diff Change Tracking Reference Configurations Analyze Install/Clone Configure/Deploy Patch Secure LiveLink Oracle.com Product Updates Patches Product Configuration Oracle Inventory Software Configurations Hardware Configurations Discover Enterprise Configuration Management Enterprise Manager Provision Over 20% of downtime attributable to human configuration errors D E M O N S T R A T I O N Enterprise Configuration Management Oracle Collaboration Suite Management Capabilities Systems monitoring of platform components Application monitoring Grouping application components Application Performance Management Enterprise Configuration Management Administration Collaboration Suite Management Custom UI for Application Groups Application Home page Performance dashboard Out-of-box metrics and thresholds Drilldown to EM Website console Oracle Collaboration Suite & Oracle 10g Leverages Oracle Enterprise Manager 10g Oracle Application Server 10g Oracle Database 10g Outsourcing Applications Support Implementation Apps Admin DB/AS Admin Sys Admin HW Admin Traditional Customer Customer Manages: Availability Security Performance Change Problems Outsourcing Oracle Manages: Availability Security Performance Change Problems Better ServiceBetter Service Faster ServiceFaster Service Predictable CostPredictable Cost Focus on CompetenceFocus on Competence Reduce Cost While Providing Scalability & Reliability Take advantage of clustering & automated storage management Improve Service Levels Dynamically share resources across multiple application with workload management Manage the entire suite of applications with a single interface through Enterprise Manager 10g Improve End User Experience Monitor performance from an end user perspective & enforce application service levels Oracle Collaboration Suite & Oracle 10g Benefits Thursday, September 11th Extending the Reach of Enterprise Manager to Monitor Custom Applications Session Hoosh Afsar of Fannie Mae, Venkat Tummalapalli 1:00pm Room 202 Enterprise Manager: Scalable Oracle Management Session John Kennedy 1:00pm Moscone Room 103 Rapid Deployment of Enterprise Manager: Install & Configure in 6 Easy Steps Session Ana Hernandez, Dave Leroy 2:15pm Moscone Room 103 Securing Your Enterprise with Oracle Enterprise Manager Session Amir Najmi, Julie Wong 3:15pm Moscone Room 103 Collaboration Suite as a Development Platform Jason Davis and Rob Koplowitz Phone Directories OTN Chalk Talk 11:30 Steve McAdams Guru Session 11:00 A Q & Q U E S T I O N S A N S W E R S Conclusion Consolidate servers for communication and content applications Scale Up and Scale Out Leverage the Unbreakable Oracle infrastructure Secure Highly Available Embrace & Enhance users client applications Provide an integrated solution