ride & drive · ride & drive preparation o charge battery o fill fuel and def o plan your...

RIDE & DRIVE PREPARATION o Charge battery o Fill fuel and DEF o Plan your route: rough roads, curves, hills o Ensure correct tire pressure • Learn how at fcccrv.com/tips o Download a spec sheet • fcccrv.com/coaches • fcccsaleshq.com WALK AROUND o Start behind the door, move toward the bay doors o Open up the luggage doors—show storage space o Branded foundation (if applicable) • Gives stability to the overall coach • Protects slide outs, flooring, countertops o V-Ride Rear Suspension • Look for QuickAlign tool o Rear of coach: talk through basic service • Every year: oil, oil filters, fuel filters • Every two years: air cleaner • Every three years: air dryer filter o Diesel Exhaust Fluid (DEF) • Focus: be sure to keep it clean o UltraSteer (if applicable) • Weight bearing axle • Turns 12°—allows sharper turns at lower speeds - 8' tighter than competitive passive steer - 17' tighter than a standard tag axle • Reduces tire scrub o Independent Front Suspension (if applicable) • Look for air bag above tire to confirm IFS • Talk about quality of ride • Up to 60° wheel cut o I-Beam Front Suspension (if applicable) • Quality of ride comes from bell crank— deflects road noise and prevents bump steer • Up to 55° wheel cut DRIVER COMFORT o Prep coach for drive • Luggage doors closed • Unplugged • Jacks up o Get the driver comfortable • Feet • Seat • Steering wheel • Mirrors o Push-to-start • Walk customer through startup process o OptiView LCD Dash • Created in partnership with Mercedes-Benz® o DriveTech • Integrated OptiView dash, steering wheel controls and column controls • Puts every command in one easy-to-reach location • Standard on FCCC MY2020 and later • More info at fcccrv.com/drivetech • Reference POP display o Drive your planned route • Rough roads: point out that steering wheel is not jumping around • Curves/turns: point out how steady coach is and how easy tight turns are • Hills: walk customer through when to turn on engine brake FCCC UNIQUE SELLING POINTS o 450 Freightliner-branded service centers across the country o 11 parts distribution centers o Oasis service centers with RV amenities o 24/7 Direct factory service • 1.800.FTL.HELP • App for Apple and Android GOOD LUCK AND GOOD SELLING! CHECKLIST

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RIDE & DRIVE

PREPARATION o Charge batteryo Fill fuel and DEFo Plan your route: rough roads, curves, hillso Ensure correct tire pressure • Learn how at fcccrv.com/tipso Download a spec sheet • fcccrv.com/coaches • fcccsaleshq.com

WALK AROUND o Start behind the door, move toward the bay doorso Open up the luggage doors—show storage spaceo Branded foundation (if applicable) • Gives stability to the overall coach •Protectsslideouts,flooring,countertops

o V-Ride Rear Suspension •LookforQuickAligntool

o Rear of coach: talk through basic service •Everyyear:oil,oilfilters,fuelfilters • Every two years: air cleaner •Everythreeyears:airdryerfilter

o Diesel Exhaust Fluid (DEF) • Focus: be sure to keep it clean

o UltraSteer (if applicable) •Weightbearingaxle • Turns 12°—allows sharper turns at lower speeds -8'tighterthancompetitivepassivesteer -17'tighterthanastandardtagaxle • Reduces tire scrub

o Independent Front Suspension (if applicable) •LookforairbagabovetiretoconfirmIFS • Talk about quality of ride • Up to 60° wheel cut

o I-Beam Front Suspension (if applicable) • Quality of ride comes from bell crank— deflectsroadnoiseandpreventsbumpsteer • Up to 55° wheel cut

DRIVER COMFORT o Prep coach for drive •Luggagedoorsclosed •Unplugged • Jacks up

o Get the driver comfortable • Feet •Seat •Steeringwheel • Mirrors

o Push-to-start •Walkcustomerthroughstartupprocess

o OptiView LCD Dash • Created in partnership with Mercedes-Benz®

o DriveTech •IntegratedOptiViewdash,steeringwheel controls and column controls • Puts every command in one easy-to-reach location •StandardonFCCCMY2020andlater • More info at fcccrv.com/drivetech •ReferencePOPdisplay

o Drive your planned route •Roughroads:pointoutthatsteeringwheelis notjumpingaround • Curves/turns: point out how steady coach is andhoweasytightturnsare •Hills:walkcustomerthroughwhentoturnon enginebrake

FCCC UNIQUE SELLING POINTS o 450 Freightliner-branded service centers across the countryo 11 parts distribution centerso Oasis service centers with RV amenitieso 24/7 Direct factory service • 1.800.FTL.HELP • App for Apple and Android

GOODLUCKANDGOODSELLING!

CHECKLIST

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