rif working group presentation
TRANSCRIPT
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From Intent to Action:
Resources to Pursue Responsible Inclusive Finance
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Institutions along the value chain of responsible inclusive
finance – whether socially or financially motivated –
employ responsible, client-centric practices at every level
of business and demonstrate commitment to fulfilling their
mission.
Responsible Inclusive Finance
Responsible inclusive finance is the provision of
financial services in a way that targets excluded
people, protects the interests of clients, and protects
the mission and sustainability of the institution.
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Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
• Prevent harm to clients
• Assures transparent,
respectful, and prudent
financial services to all
clients
• Ensures institutional focus
on client well-being
• Measures progress against
social goals
• Balances financial and
social objectives
Applicable to institutions with a
double-bottom line
Applicable to all financial
institutions
• Includes client protection
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Responsible Inclusive Finance
Working Group
Collaborating to streamline efforts, avoid duplication and reduce confusion of the
various resources and tools related to responsible inclusive finance.
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Social Performance Task Force
Smart Campaign
MFTransparency
Truelift
CERISE
PPI
MIX
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What is the
Social Performance Task Force?
Today, the task force consists of more than 2,200 members, including:
Practitioners
Donors and investors (multilateral, bilateral and private)
Global, regional and national networks
TA providers
Regulators
In 2005, CGAP, the Ford Foundation and the Argidius Foundation
brought together leaders from various social performance initiatives in
the microfinance industry to come to agreement on a common social
performance framework and to develop an action plan to move social
performance forward.
These stakeholders work together as the task force to
develop the Universal Standards for Social Performance
Management (USSPM).
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Comprehensive manual of good practices
By and for people in the field
Resource for achieving social goals
Credibility for institutions and industry
Realistic implementation process
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Based on leading industry initiatives and practices implemented successfully by MFIs
Voluntary resource—not a rating, regulatory or certification system
Universal Standards for Social Performance Management (USSPM)
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign MISSION: To embed a set of client
protection principles deep within the
fabric of the microfinance industry
RELATION TO RIF: Provides access
to resources and tools to improve
client protection
FIRST STEP: Review the Client
Protection Principles and complete a
self-assessment
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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Client
Protection
Principles
Client
Protection
Principles
Client
Protection
Principles
Client
Protection
Principles
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency MISSION: To address the lack of
transparency in MF product pricing
RELATION TO RIF: Improving product
pricing transparency will boost client
protection
FIRST STEP: Use MFTransparency’s
Calculating Transparent Pricing Tool to
evaluate true prices of products
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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MFTransparency
Rules for Pricing
Transparency
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
MISSION: To renew focus on the pro-poor
objective of MF
RELATION TO RIF: Provides roadmap
through Universal Standards for Social
Performance Management for MFIs
focused on reducing poverty or that have
poor clients
FIRST STEP: Sign up, join the community
of practice, complete a self-assessment
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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Truelift Pro-Poor
Principles
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
MISSION: Provide a poverty measurement tool for
organizations and businesses with a mission to
serve the poor.
RELATION TO RIF: If institutions have a poverty-
focused social mission, they must be able to
measure poverty to assess their progress against
those goals.
FIRST STEP: Download the Standards of Use.
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Progress
out of
Poverty
Index (PPI)
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaignfi
MFTransparency
MISSION: To help institutions assess themselves
against the Universal Standards
RELATION TO RIF: Developed the SPI4 to help
institutions identify strengths and weaknesses
against the Universal Standards for Social
Performance Management
FIRST STEP: Complete an SPI4.
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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0
20
40
60
80
100
1 - Define and monitorsocial goals
2 - Commitment tosocial goals
3 - Design products thatmeet clients' needs
4 - Treat clientsresponsibly
5 - Treat employeesresponsibly
6 - Balance social andfinancial performance
Universal Standards Score by dimensions
SPI4
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
MISSION: To strengthen the microfinance sector with
objective data and analysis
RELATION TO RIF: Provides platform to share and
benchmark social performance data
FIRST STEP: Share social performance data with MIX
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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Reporting to MIX from SPI4
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Responsible Inclusive Finance
CLIENT PROTECTIONSOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
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Learn Assess Plan Implement Demonstrate
RIF: From Intent to Action
SOCIAL PERFORMANCE
MANAGEMENT
CLIENT PROTECTION
POVERTY FOCUS
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1.
Learn
2.
Assess
3.
Plan
4.
Implement
5.
Demonstrate
RIF: From Intent to Action
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Quiz: True or False?
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True or False?
The Universal Standards for Social Performance
Management (USSPM) do not include the Client
Protection Principles.
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True or False?
MFTransparency’s tool draws a line where interest
rates should be.
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True or False?
The Universal Standards for Social Performance
Management (USSPM) are standards for social
outcomes all financial institutions should achieve.
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Q&A