rio salado college christine argenzio-burke m.ed

Rio Salado College Christine Argenzio-Burke M.Ed

Rio Salado College Background about Rio: Rio Salado College is a community college headquartered in Tempe, Arizona. It is accredited by The Higher Learning Commission of the North Central Association of Colleges. We were founded in 1978. But, 15 years ago Rio Salado College started providing online courses and certificate programs. We are serving more than 40,000 students, predominantly working adults, Rio Salado offers extensive online learning, dozens of collaborative workforce development partnerships, accelerated formats and frequent start dates (every Monday). In 2001, our online Post-Baccalaureate Teacher Education was introduced; program later expanded into comprehensive Teacher Education Programs with partnerships leading to baccalaureate, masters and doctoral degrees. We currently employ 1300 adjunct faculty to teach our online, hybrid, in-person and print-based classes.

Types of programs offered online: Accounting Addictions and Substance Use Disorders Adolescent Development Adult Development and Aging Advanced Computer Usage and Applications Community Dental Health Coordination Child and Family Organizations Management and Administration Child and Family Professional Development (AC) Computer Technology Computer Usage and Applications Creative Writing (AC) Dental Assisting Dental Hygiene (In-Person) Dental Office Management Digital Design Early Childhood Administration and Management Early Learning and Development Energy Systems Technology Entrepreneurial Studies eLearning Design eLearning Design for K-12 Family Child Care Management Family Engagement Specialist Family Life Education General Business

Types of programs offered online: Infant Toddler Development Language/Literary Culture of the USA (AC) Language Studies (AC) Law Enforcement Technology Military Leadership Networking: Design and System Support Organizational Management Paralegal Parent Education Post-Baccalaureate Teacher Education Programs Programming Professional Addictions Counseling Public Administration Quality Customer Service Retail Management Small Business Start-Up Spanish & Spanish Culture Sustainability and Ecological Literacy Sustainable Food Systems Teacher Education Teacher Endorsements Teacher-in-Residence Programs Undergraduate Pathway: Bachelor of Education (B.Ed) Teacher Certificate Undergraduate Pathway: Early Childhood Administration Web Design: User Interface

Teacher Education Preparation Programs at Rio TIR: The Teacher-In-Residence Intern Undergraduate: Post baccalaureate: Professional Development programs (endorsements): Or for recertification hours

What is RTI? Response to Intervention is a three tier process implemented in the teacher preparation programs to assist with student success. We were seeing a trend in F reports and struggling students and failing in more than one course. We wanted to be proactive with our approach Provide assistance/interventions prior to failure Model adopted from the K-12 model implemented after IDEA 2004 and NCLB.

Why did Rio Salado implement RTI? Data collected from struggling students noted a clear pattern and need for support Our student population is unique: ONLINE Concern with academics, progress and behavior

RTI Roles and Responsibilities Instructors are expected to assist with interventions and remediation at the course level. The Rio Salado Instructional team can provide additional support, resources and accommodations as needed to promote student success. Instructors can request resubmission of assignments, provide specific feedback and strategies, as well as short term course extensions. Primary responsibilities of an instructor is to provide support at the course level. Instructional Liaison The instructional liaison is the core of the team. These are the experts in their specific program. We have an instructional liaison who supports courses and instructors in each certification area. Expert in course, provide instructor support, track students who are struggling, coach instructors and provide training to instructors in regards to school wide and program wide updates. They also oversee the interventions at the Tier 1 level. They work directly with instructors to provide interventions at the Tier 1 and Tier 2 level. These experts also help make informed decisions on whether students move up and down the pendulum of the three tier process. Student Success Coach Provides exceptional customer service to currently enrolled students by executing all elements of proactive student progress monitoring sheets and goals including face to face meetings and presentations, phone conversations and emails. Includes accountability for attaining student goals and tracking of student performance at Tier 2 and Tier 3 of the Response to Intervention process. Operations Team This team consists of the Faculty Chair of Education, Director, Undergraduate Studies and Operations of Teacher Education Department and Director of Teacher Education Innovations & Initiatives. This team decides when students are placed in tier 3, or considered Out of Program due to 2 or more Fs in coursework and whether students warrant a readmission to the program and escalated tier 3 consideration. Student- Student is responsible for keeping in contact and responding to timeframe associated with progress monitoring sheets and ILP plan. Students are to keep in direct correspondence with instructor and the Student Success Coach if escalated to a Tier 2 and 3 level of assistance/intervention.

RTI Levels of Support Tier III Intensive Tier II Targeted Tier I Universal

TIER I - UNIVERSAL Instructors are expected to assist with interventions and remediation at the course level. The Rio Salado Instructional team can provide additional support, resources and accommodations as needed to promote student success. Tier I interventions may be initiated for: Lack of academic progress Lack of professional behavior Course Failure Notification Interventions on this level include but are not limited to: Resubmission of assignments Specific feedback and strategies Additional communication with Rio Salado College (RSC) Staff Short term course extensions (at Instructor discretion) Tier III Intensive Tier II Targeted Tier I Universal

TIER II - TARGETED If the student is not responsive to interventions provided at the course/instructor level they will be referred to the appropriate EDU Instructional Liaison for review. The Success Coach will work with the team to develop an intervention plan for Tier II students. Students who are placed in Tier II will receive additional and more individualized assistance/support to further reduce the likelihood for reoccurrence. Tier II interventions may be initiated for reoccurrence of: Lack of academic progress Lack of professional behavior Concerns associated with Field Experience and/or Student Teaching Tier II Interventions on this level include but are not limited to: Review of Tier I interventions, if applicable Progress monitoring by assigned RSC Staff Development of goals and specific deadlines Interview with EDU Staff Tier III Intensive Tier II Targeted Tier I Universal

TIER III - INTENSIVE Tier III Intensive Tier II Targeted Tier I Universal Tier III interventions are limited to a small portion of the teacher education student population, less than 5%, and are initiated for insufficient progress or the severity of an identified concern. Tier III support will intensify on an individualized basis. Tier III interventions may be initiated due to escalation in frequency or intensity of identified behavior(s) professionally and/or academically including, but not limited to: Lack of growth in the identified area(s) of need Lack of academic progress Lack of professional behavior concerns associated with Field Experience and/or Student Teaching Interventions at Tier III will include an interview with EDU Staff member(s) to determine continuation in the program and may include but is not limited to: Program Removal Development of an Individualized Action Plan (IAP)

Gradebook example:

Instructor Role: Monitoring of course progress Progress: 1 st checkpoint 3 rd week (from individual start date) Email student and copy and paste note into notes section (instructor notes & student notes) of gradebook. Example screenshot from gradebook for concerns with progress in course: 2 nd checkpoint 4 th week (if student has not responded and/or submitted assignments up to date) Phone call to student (if no response, leave a message.)

Continued progress checkpoints: 3 rd check 5 th week If no response, or work is not submitted, after 1 st and 2 nd checkpoint, complete Occurrence Report instructional liaison.Occurrence Report The Occurrence Report will be discussed at the Instructional Team meeting and your Liaison will contact you regarding the required actions and/or next steps within the RTI process. Instructor continues to monitor and provide support as needed.

Academic/Behavioral Concerns In addition to submitting ORs for lack of progress, instructors are encouraged to report the following: Academic/Content knowledge Student is exhibiting concerns in spelling, grammar and does not seem to have a solid grasp on understanding the content related to course: IDEA is a government regulated program that helps all students. Behavioral Emails and correspondence is not of an appropriate tone or response. I need a response immediately, my issue is urgent and I need on assignment #3 today.

Example Occurrence report:

Progress Monitoring Sheet example:

RTI IMPLEMENTATION SEMESTER FALL, 2014

13 2 7 1

Occurrence Reports by Program

Occurrence Report by Area of Concern

How did Rio EDU use this data? RTI team reviewed all OCRs submitted at end of semester to determine which students were successful given tiered support Based on level of success students were placed at appropriate tier for Spring 2015 semester

RTI Team Recommendations for Spring 2015

Moving forward with RTI Haberman results: We want to continue to include the Haberman as a pre screener and also notify students of their results from this to help us organize data and track student success. Where will Rio Salado be with RTI in 2016? Continue to work on ensuring we are providing interventions, track success of interventions and reflect on what works and what we can improve upon to assist with student long term success in our programs. Cheat sheets: Help review the process and helps ensure that everyone is on the same page of the process.

Example cheat sheet: StepStep ILSC Instructor generates ORInstructor generates OR Sends notification email to appropriate IL including: -Course name -Instructor -TIR/PB/UG -Issue (A,B, P) -Status update (all courses) -Tier ? Agenda UpdatesAgenda Updates If TIER I - IL will determine from SC info. And further investigation if student needs to be placed on ILT agenda TIER II & III SC investigates and determines whether or not student needs to be placed on Agenda. Discuss students status and next steps at ILT meeting. RTI Notification to StudentRTI Notification to Student Will email TIER I student with OR notification and CC instructor. Email instructor individually if additional information needs to shared or gathered. Notification to student (dependent on ILT discussion outcome) RTI Follow Up with InstructorRTI Follow Up with Instructor Follow-up with instructor to ensure TIER I interventions are being followed: -Extra feedback -Notes in gradebook -Phone calls -Resubmission of assignments (scoring 3 or less) Follow-up with instructor to ensure TIER II interventions are being followed: -Extra feedback -Notes in gradebook -Phone calls -Resubmission of assignments (scoring 3 or less) -Keep SC informed Monitoring StudentsMonitoring Students -Maintain student progress monitoring sheets -Bring to attention of ILT as needed Maintaining ORMaintaining OR -Weekly maintenance of OR to documents action taken and current student progress -Take student off active OR when determined by ILT ILT RTI Process Cheat Sheet StepILSC Instructor generates OR Sends notification email to appropriate IL including: -Course name -Instructor -TIR/PB/UG -Issue (A,B, P) -Status update (all courses) -Tier ? Agenda Updates If TIER I - IL will determine from SC info. And further investigation if student needs to be placed on ILT agenda TIER II & III SC investigates and determines whether or not student needs to be placed on Agenda. Discuss students status and next steps at ILT meeting. RTI Notification to Student Will email TIER I student with OR notification and CC instructor. Email instructor individually if additional information needs to shared or gathered. Notification to student (dependent on ILT discussion outcome) RTI Follow Up with Instructor Follow-up with instructor to ensure TIER I interventions are being followed: -Extra feedback -Notes in gradebook -Phone calls -Resubmission of assignments (scoring 3 or less) Follow-up with instructor to ensure TIER II interventions are being followed: -Extra feedback -Notes in gradebook -Phone calls -Resubmission of assignments (scoring 3 or less) -Keep SC informed Monitoring Students -Maintain student progress monitoring sheets -Bring to attention of ILT as needed Maintaining OR -Weekly maintenance of OR to documents action taken and current student progress -Take student off active OR when determined by ILT ILT RTI Process Cheat Sheet

Questions to answer while in group? 1)What are some methods your school currently utilizes to track student progress and success? 2)What areas do you feel your college needs to focus on with students: progress, academics, behavior? 3)Does your team seem common student issues within each one of your education departments? 4)What are the pros and cons to its implementation at the community college level?

Contact Info: [email protected]