risk management process patricia kaczmarek, rn, bhsc., mshl health quality assurance bureau of field...
TRANSCRIPT
Risk Management Process
Patricia Kaczmarek, RN, BHSc., MSHL
Health Quality Assurance Bureau of Field Operations
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Risk Management Process
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Risk Management Process
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Risk Management Process
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Risk Management Process
2014- Changed Process
2015- Revised Tools
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Risk Management ProcessImportant Considerations
Hospital State Regulations
Patient Safety Organization
Patient Safety
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Risk Management ProcessImportant Considerations
Patient Safety Organization- (PSO)Which Entity and When
Patient Safety Work Product- (PSWP)
Policy and ProceduresPatient Safety Evaluation System-
(PSES)PSWP data under the PSES
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Risk Management Process
Pre-SurveyCommunication
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Risk Management Process
Entrance Entrance Checklist
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Risk Management Process
Information Gathering
Patient Safety Organization
Surveyor Do’s and Don’ts
Go To- References
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Risk Management Process
Information Gathering
Patient Safety Organization
http://www.pso.ahrq.gov/listed
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Risk Management Process
Information Gathering
Survey Do’s and Don’ts
Do:Verify Compliance
Respect Confidentiality
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Risk Management Process
Information Gathering
Survey Do’s and Don’ts
Do Not:Request protected information/documents
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Risk Management Process
Information Gathering
Go To- References
http://www.pso.ahrq.gov/listed
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**STATE GUIDANCE INFORMATION**
-Florida Statutes (F.S.) pursuant to s.395.0197 (13) and (15), F.S.
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Risk Management ProcessInformation Gathering
Effectiveness:Risk Management Process
Incident ReportingIntegration and Communication
QAPI
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Risk Management Process
Decision Making
Review Findings:
Determine Compliance
Gather Additional Information
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Risk Management Process
Exit Interview
Review Findings:Answer Questions
Explain Next Steps
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Risk Management ProcessPost Survey:
Complete Survey Documentation
Communicate:Team Members
Field Office Management
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QUESTIONS??
Contact Information
(239) 464-4671