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1 Linköping University Medical Dissertation No. 933 Risk Talk – On Communicating Benefits and Harms in Health Care Mikael Hoffmann Division of Clinical Pharmacology, Department of Medicine and Care & Division of Obstetrics and Gynaecology, Department of Molecular and Clinical Medicine, Faculty of Health Sciences, Linköping University SE- 581 85 Linköping, Sweden

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Page 1: Risk Talk - DiVA portal22357/FULLTEXT01.pdf · risk talk. Maturitas 2005;50:8–18. II Mikael Hoffmann, Mats Hammar, Karin I Kjellgren, Lotta Lindh-Åstrand, Johan Ahlner. Risk communication

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Linköping University Medical DissertationNo. 933

Risk Talk– On Communicating Benefits

and Harms in Health Care

Mikael HoffmannDivision of Clinical Pharmacology, Department of Medicine and Care & Division of Obstetrics and Gynaecology, Department of Molecular and

Clinical Medicine, Faculty of Health Sciences, Linköping UniversitySE- 581 85 Linköping, Sweden

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The papers included in this thesis are reproducedwith kind permission by the publishers.

Mikael Hoffmann, 2005Printed by LTAB, Linköping, Sweden, 2006.981ISBN: 91-85497-68-1ISSN: 0345-0082

Atomreaktorn i Ågesta har börjat läcka. Enligt samtliga statliga utredningar ifrågan är det ytterst osannlikt att detta kan ha hänt. Sannolikheten har i ett slagsprungit upp från någon miljarddels promille till inte mindre än 100 procent,vilket får anses som mycket ovanligt. Ett stort antal personer har ådragit sig såoerhört osannolika strålskador att man knappast tror sina ögon. Man får dockse optimistiskt på det hela, framhåller man från experthåll, eftersom de ska-dade rent statistiskt sett faktiskt är helt friska.Och en annan blad sak i sammanhanget: när nu detta tydligen trots allt harhänt en gång, så är sannolikheten för att det ska hända en gång till så fruktans-värt fabulöst otroligt liten att de strålskadade knappast alls behöver befara attdet hela upprepas. I varje fall inte inom de närmaste dagarna. Denna bedöm-ning gäller dock givetvis enbart en upprepning i Ågesta. Beträffande andrakärnkraftverk är sannolikheten för olyckor av det här slaget oförändrad, dvs.så oerhört liten att man lugnt kan bortse från risken för en olycka av den typsom alltså egentligen inte har inträffat i Ågesta heller, i statistisk mening.

Tage DanielssonTankar från RotenWahlström & Widstrand 1974

To Yvonne, Fredrik and Katrina with love.

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ContentsAbstract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Populärvetenskaplig sammanfattning (Swedish) . . . . . . . . . . . . . .7Papers in the present thesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Patient participation in health care . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Instruments for assessing patient involvement . . . . . . . . . . . . . . . .18

Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Risk factor vs. disease . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Risk as a probability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Uncertainty in risk estimation . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Risk as a function of probability and consequence . . . . . . . . . . . .23Objective vs. perceived risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Risk assessment and communication . . . . . . . . . . . . . . . . . . . . . . .25Gender perspective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Risk perception – heuristics and biases . . . . . . . . . . . . . . . . . . . . .29Different dimensions of risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Decision aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

The menopausal transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Hormone treatment in the menopausal transition . . . . . . . . . . . . .39Pharmacoepidemiology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Determinants of women’s decision to use HT . . . . . . . . . . . . . . . .41

Aims of the Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Materials and Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Data corpus & methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Papers I, II & III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Selection of the participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Data collection and validation . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Data analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Paper IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Selection of the participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Data collection and validation . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Statistical analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

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Structure and content of risk discussion in the consultations (papers I, II & III) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Patient participation in the decision making (paper I) . . . . . . . . . . . . .61Risk classification (papers I & II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Rhetorical strategies (paper III) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Changes in women’s attitudes towards HT (paper IV) . . . . . . . . . . . . .63Changes in women’s use of HT and alternative treatment strategies for climacteric discomfort (paper IV) . . . . . . . . . . . . . . . . . .65Sources of information about HT (paper IV) . . . . . . . . . . . . . . . . . . . . .65

Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Papers I, II & III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Paper IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79Reflections & future research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Paper I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101Paper II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Paper III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133Paper IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Appendix I – Risk in MeSH (Medical Subjects Heading) . . . . . . . . . .159Appendix II - Hormone therapy in the menopausal transition in . . . . .Sweden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163Appendix III – Questionnaire 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Due to copyright restictions the following papers could not be publishedelectronically, however direct links are provided from the electronic verison

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AbstractOne of the most critical elements in empowering the patient, and ensuringconcordance, is communication of the possible benefits and harms of differentactions in health care. Risk assessment is a complex task due both to the diffe-rent interpretations of the concept of risk, and the common lack of hard facts.

Hormone therapy (HT) is used by many women in, and after, the menopau-se. The benefits and possible harms associated with short and long term treat-ment with HT have been extensively discussed. During the last few years seve-ral randomized clinical trials of HT have found that there are no long-termbenefits with HT on cognition and cardiovascular diseases, and that the bene-ficial effect on osteoporosis and colon cancer cannot balance the increased riskof venous thromboembolism, cardiovascular diseases and breast-cancer inlong-term treatment. These findings have been widely reported in the media,and have probably influenced the attitudes of the women. During the sameperiod of time the use of HT has decreased dramatically internationally.

The aims of this thesis were to study the interaction between patient and phy-sician when discussing risks and benefits of different treatment alternatives,and to suggest strategies to improve risk communication in clinical practice.The studies have focused on how risks and benefits with HT were communi-cated between women and physicians during first-time consultations in 1999-2000 on this subject (20 women, 5 gynaecologists), and through questionnai-res how attitudes towards HT have changed between 1999 (n=1,760) and2003 (n=1,733) among women entering the menopause (53-54 years).

Through a qualitative analysis of the risk communication in the consultationsa system was constructed to classify how risk is communicated in relation tobenefits. This was used to assess and present differences in risk communica-tion in the consultations. Different rhetorical strategies by the physicians wereidentified and the dominating tendency was a move from the woman’s currentproblems to the long-term effects of HT.

The questionnaires showed a marked difference in attitudes towards HTbetween the years. In 2003 women perceived HT to be associated with higherrisk and less benefits than in 1999. This correlated to a drastic reduction inthe use of HT over the same period. Media was the most frequent source of

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information about HT during the last twelve months before the questionnairein 2003.

Possible explanations for the different attitudes towards HT between womenentering the menopause and gynaecologist; how this difference might haveinfluenced the results; and how the results may have implications for futurecommunication strategies are discussed. This thesis illustrates the importanceof a deeper understanding in health care of the concept of risk in order toachieve an adequate communication of risk. This is important both in consul-tations and in campaigns to educate and inform the public.

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Populärvetenskaplig samman-fattning (Swedish)

Alla åtgärder i vården medför både nytta och risker för patienten. Att diskute-ra de möjliga fördelarna och nackdelarna med skilda behandlingar i vården ären av de viktigaste förutsättningarna för patientens möjlighet att fatta beslutom den egna behandlingen. Att värdera risk och nytta är en svår uppgift, intebara för att underlaget för beslutet ofta är ofullständigt utan även på grund avatt begreppet risk kan tolkas på många olika sätt.

Hormonbehandling mot besvär i klimakteriet är en vanlig behandling. Nyttanoch riskerna med detta vid kort respektive lång tids behandling har diskuteratsutförligt i såväl den vetenskapliga litteraturen som i massmedia. Under desenaste åren har resultaten från flera stora kliniska prövningar där hormonbe-handling jämförts med placebo presenterats. I dessa studier har man, i motsatstill vad man tidigare antagit, inte kunnat påvisa att långvarig hormonbehand-ling kan förebygga utveckling av demens eller hjärt-kärlsjukdomar. Vidare harman funnit att den positiva effekten mot benskörhet och grovtarmscancer intekan balansera den ökade risken för komplikationer till följd av blodproppar,hjärt-kärlsjukdomar och bröstcancer vid långtidsbehandling. Dessa fynd harfått stor uppmärksamhet i media och har sannolikt påverkat hur kvinnor serpå hormonbehandling i klimakteriet.

Syftet med denna avhandling var att studera hur patienter och läkare diskute-rar risk och nytta med olika behandlingsalternativ. Studierna I-III handlar omhur risk och nytta med hormonbehandling mot besvär i klimakteriet diskute-ras mellan kvinnor och läkare i första-gångsbesök kring detta (20 kvinnor, 5läkare). I studie IV redovisas två enkätundersökningar kring hur uppfattning-ar om hormonbehandling skiljer sig åt mellan åren 1999 (1 760 kvinnor) och2003 (1 733 kvinnor) hos kvinnor som närmar sig eller är i klimakteriet (53-54 år).

Risk kan diskuteras isolerat eller i direkt samband med nyttan av behandling-en; respektive för ett eller flera skilda behandlingsalternativ samtidigt. En ana-lys av samtalen mellan kvinnor och läkare visade att risk diskuterades på fleraolika sätt. Detta kunde användas för att klassificera samtalen. Vid samtal omhormonbehandling använde läkarna flera olika strategier för att beskriva

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denna behandling. Den dominerande tendensen i samtalen var att gå frånkvinnans nuvarande problem till att diskutera effekterna på lång sikt av hor-monbehandling mot besvär i klimakteriet.

Resultatet av enkäterna visade en tydlig skillnad i kvinnors uppfattning avhormonbehandling mellan åren. År 2003 uppfattade kvinnorna hormonbe-handling som mer riskfylld och mindre nyttig än kvinnorna år 1999. Dennaförändring överensstämde i tid med en kraftigt minskad användning av hor-monbehandling hos kvinnor i samma ålder. Olika typer av media var dendominerande informationskällan om hormonbehandling mot besvär i klimak-teriet under året innan enkäten 2003.

I avhandlingen diskuteras möjliga förklaringar för de skilda uppfattningarnaom hormonbehandling mellan kvinnor som närmar sig eller är i klimakteriet åena sidan och gynekologer å andra sidan; hur denna skillnad kan ha påverkatresultaten från undersökningarna; och hur detta kan ha betydelse för framtidastrategier för att diskutera olika behandlingsalternativ i vården. Dennaavhandling illustrerar betydelsen av en djupare förståelse av begreppet risk föratt kunna åstadkomma en god dialog kring risk och nytta med skilda behand-lingsalternativ. Detta är betydelsefullt både i möten mellan patient och vård-personal och i samband med kampanjer för att informera och utbilda allmän-heten.

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Papers in the present thesisIMikael Hoffmann, Lotta Lindh-Åstrand, Johan Ahlner, Mats Hammar,Karin I Kjellgren.Hormone replacement therapy in the menopause - structure and content ofrisk talk.Maturitas 2005;50:8–18.

IIMikael Hoffmann, Mats Hammar, Karin I Kjellgren, Lotta Lindh-Åstrand,Johan Ahlner.Risk communication in consultations about hormone therapy – concordance in risk assessment and framing due to the contextSubmitted to Climacteric.

IIIMikael Hoffmann, Per Linell, Lotta Lindh-Åstrand, Karin I Kjellgren.Risk talk: rhetorical strategies in consultations on hormone replacementtherapy.Health, Risk & Society 2003;5:130-54.

IVMikael Hoffmann, Mats Hammar, Karin I Kjellgren, Lotta Lindh-Åstrand,Jan Brynhildsen.Changes in women’s attitudes towards and use of hormone therapy afterHERS and WHI.Maturitas 2005;52:11-7.

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AbbreviationsARR absolute risk reductionATC anatomical therapeutic chemical classificationBRFSS behavioral risk factor surveillance system (see CDC)CCEPT combined continuous estrogen (oestrogen) and progestogen

(progestagen) therapyCDC Centers for Disease Control and PreventionCONSORT consolidated standards for reporting trialsCSEPT combined sequential estrogen (oestrogen) and progestogen

(progestagen) therapyCVD cardiovascular diseaseDDD defined daily doseEPT estrogen (oestrogen) and progestogen (progestagen) therapyET estrogen (oestrogen) therapyFDA US Food and Drug AdministrationHERS heart and estrogen/progestin replacement studyHRT hormone replacement therapyHT hormone treatment MeSH medical subject heading MHT menopausal hormone treatmentNNH numbers needed to harmNNT numbers needed to treatOPTION observing patient involvement in decision making (scale)PDD prescribed daily dosePIL patient information leafletRCT randomized clinical trialRRR relative risk reductionSARF social amplification of risk framework (model)VAS visual analogue scaleWHI women’s health initiative studyQoL quality of life

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Tables1. Comparison between factors assessed in Elements of informed decision

making and the OPTION scale for measuring patient involvement2. A community risk scale3. Data sets in the thesis4. Methods5. Socio-demographic characteristics of the women 6. Rhetorical strategies used by the physicians in the consultations 7. Reported sources of information during the last twelve months 8. Number of reported sources per category HT-user

Figures1. Models of decision making about treatment2. Decision plane showing the distribution of simple consent, informed

consent, and shared decision making within types of medical decisions3. A hierarchy of risk assessment terminology4. The risk ”thermostat”5. Schematic representation of the SARF (social amplification of risk

framework) model6. Characteristics of two main factors used to describe different type of risks7. Printout from Visual Rx8. Total amount of HT sold at Swedish pharmacies to women in first

quarter of 2000 and third quarter of 2003 9. Use of symptom relieving therapy in relation to HT use and menopausal

status 10. Classification of risk according to the context11. Benefits and risks with HT as reported in 1999 and 2003

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IntroductionRisk is a daunting concept. Every person can claim to be an expert of estima-ting and valuing different risks in daily life. Every situation leading to a deci-sion - whether it results in an action or not, and whether or not the need for adecision is acknowledged - ultimately leads to an outcome. The outcome caneither be positive or negative, i e leading to a benefit or a cost - a gain or aloss. The chance of gaining a benefit has to be weighed against the possiblelosses incurred by the decision or action. Risk describes the possible losses eit-her by focusing on the possibility of one or several negative outcomes, or byfocusing on the possible consequences, or by taking both aspects into conside-ration in a compound estimation. Beck defines risk as a systematic way of dea-ling with hazards and insecurities induced and introduced by modernization itselfand characterises our society as a risk society1 where risks are deliberately intro-duced in the society as a consequence of our technological progress.

In all decisions in health care, whether or not they are made by the patientand/or the health care professional, the opinion about risks and benefits asso-ciated with different treatment alternatives are pivotal. One of the great chall-lenges in the consultation for the health care professional, most often a physi-cian, is to understand the patient’s attitudes and preferences and communicaterisk assessments accordingly. The estimations of risks and benefits with a cer-tain treatment might differ substantially between patients and physicians2.

This thesis describes the underlying theories and constructs of why patientparticipation in health care matters, and how risks (and benefits) can beunderstood and communicated. The thesis focuses on one particular situation,hormone treatment of women in the menopausal transition and/or the cli-macteric period, HT.

The reasons for choosing HT as an example were several. First of all, this is anarea with well-informed parties receiving information from several differentsources3, 4, thus constituting the basis for a risk discussion which otherwiseoften is absent, even in long-term therapy such as treatment of hypertension5.Secondly, women in the climacteric period are in general healthy women witha high degree of autonomy, thus making it easier to handle ethical considera-tions about studying interactions with health care.

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This thesis consists of the following parts. 1. Background with description of key concepts in patient participation in

health care, risk communication, and hormone treatment in the meno-pausal transition.

2. Aims.3. Methods.4. Results from the four included studies.5. A discussion of the results, and the validity and reliability of the findings.6. Conclusions.7. General reflections about the situations studied and the methods used, and

a short discussion about possible future research within the area.

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BackgroundPatient participation in health careThe relationship between patients and health care professionals is changinginto a more active partnership involving the close social network, like familymembers, when appropriate. The change from a paternalistic view of the pati-ent towards regarding the patient as an active and cooperative consumer ofhealth-care is not only a consequence of ethical considerations but also a legalprerequisite in many countries. According to the Swedish National Board ofHealth and Welfare the care of patients should emphasize concordance, andthe patient should receive individualized information about his state of healthand opportunities for treatment 6.

It has been shown that patients want to be informed of treatment alternatives,and be involved in treatment decisions when there is more than one treatmentalternative7. Thus, a patient-centred approach is increasingly regarded as crucialfor care of a high quality8, 9. Patientcentred care has been described in manyways – understanding the patient as a unique human being10; a style of consultingwhere the physician uses the patient’s knowledge and experience to guide the inter-action11, and where the physician tries to enter the patient’s world, to see the illnessthrough the patient’s eyes12. Five key dimensions of patient-centredness havebeen described9:

• A biopsychosocial perspective, including also the illnesses presented thatcannot adequately be assigned to conventional disease taxonomies.

• The patient-as-person, or understanding the personal meaning of the illnessfor the patient.

• Sharing power and responsibility, promoting the ideal of an egalitarian pati-ent-professional relationship.

• The therapeutic alliance, acknowledging the importance of aspects of thepatient-professional relationship.

• The physician-as-person, where the physician cannot be seen as anexchangeable person only applying diagnostic and therapeutic techniques,and acknowledging that the physician and the patient are influencing eachother.

A clear correlation has not been established between patient-centredness in theconsultation and patients’ post-consultation satisfaction and enablement,possibly due to methodological shortcomings13.

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Informed consent and shared decision making are sometimes used interchan-geably but the relationship between them can be described as in Figure 114.The relationship between informed consent and shared decision making, inrelation to level of risk and number of treatment alternatives are shown inFigure 215. A framework for teaching and learning informed and shared deci-sion making has been developed16.

Figure 1. Models of decision making about treatment. Charles C, Whelan T, Gafni A.What do we mean by partnership in making decisions about treatment? BMJ 1999;319(7212):780-2. Reproduced with permission.

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The concept of shared decision making has developed in close connectionwith concepts such as patient empowerment and patient-centred care. Shareddecision making describes a situation where both partners contribute to deci-sions about the health care14, 17. The concept can be interpreted in differentways depending on

• the role of the patient and the health care professional – whether theycontribute equally or not,

Figure 2. Decision plane showing the distribution of simple consent, informed con-sent, and shared decision making within types of medical decisions. Whitney SN,McGuire AL, McCullough LB. A typology of shared decision making, informed con-sent, and simple consent. Ann Intern Med 2004;140(1):54-9. Reproduced with permission.

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• the sequence in which they interact – for instance who is the first topropose a certain action and thus is in a position of decisional priority,and

• what they share during the interaction – information about risks andbenefits only and/or attitudes14.The term informed consent has a background in legal doctrines andethical considerations.

• Legal – a formal process that care-givers are required to adhere tobefore permitting certain procedures and aimed at reducing the healthcare professional’s liability.

• Ethical - an individual’s autonomous authorization of a medical deci-sion or intervention.

A strict interpretation of informed consent is that the transfer of informationis the key responsibility and the only contribution by the physician to thedecision making while deliberation and decision making are the sole preroga-tives of the patient. Or in other words, the patient has full control over thedecision making while the health care professional, most often a physician,has the role of an informer and interpreter18, 19.

Instruments for assessing patient involvementSeveral different instruments for assessing patient involvement in treatmentand management decisions have been developed. A systematic review in 2001,focusing on instruments assessing patient involvement by direct or indirectobservation of the consultation found eight instruments20. The instrumentsfound were designed neither to measure the broader concept patient-centred-ness, nor to specifically measure the concept of patient involvement. One ofthe most cited instruments, elements of informed decision making by Braddocket al21, 22 was described as although it requires validation, (it) has the benefit ofhaving a firm theoretical stance and mirrors sequences that professionals suggestare needed in order to involve patients in decision-making.

A specific scale for measuring patient involvement – the OPTION scale(observing patient involvement in decision making) – has been developed andvalidated after this review 23, 24. Table 1 shows the relation between the factorsassessed in elements of informed decision making and in the OPTION scale.

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The OPTION scale for measuring patient Elements of Informed Decision Makinginvolvement

The clinician identifies a problem(s) Discussion of the clinical issue or nature ofneeding a decision making process the decision

The clinician states that there is more than one way to deal with an identified problem (“equipoise”) Discussion of the alternatives

The clinician lists “options” including the choice of “no action” if feasible

The clinician explains the pros and cons Discussion of the pros (potential benefits)of options to the patient (taking “no action” and cons (risks) of the alternativesis an option)

Discussion of uncertainties associated with the decision

The clinician checks the patient’s preferred information format (words/numbers/visual display)

The clinician explores the patient’s expectations (or ideas) about how the problem(s) are to be managed

Exploration of patient preferenceThe clinician explores the patient’s concerns (fears) about how problem(s) are to be managed

The clinician checks that the patient has understood the information Assessment of the patient’s understanding

The clinician provides opportunities for the patient to ask questions

The clinician asks for the patient’s preferred Discussion of the patient’s role in decisionlevel of involvement in decision making making

An opportunity for deferring a decision is provided

Arrangements are made to review the decision (or the deferment)

Table 1. Comparison between factors assessed in Elements of InformedDecision Making (Braddock III CH, Fihn SD, Levinson W et al. How physiciansand patients discuss routine clinical decisions: informed decision making in theoutpatient setting. J Gen Intern Med 1997;12:339-45) and the OPTION scale(Elwyn G, Edwards A, Wensing M et al. Shared decision making: developing theOPTION scale for measuring patient involvement. Qual Saf Health Care2003;12(2):93-9).

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Another way of measuring patient involvement instead of observing the con-sultation would be to ask the patients. Several instruments have been develo-ped in order to evaluate the patients’ satisfaction with the consultation, and toassess the effectiveness of risk communication and treatment decision makingin consultations25.

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Risk The concept of risk takes on qualitatively different meanings within epide-miology, clinical medicine and lay-persons’ experiences of health and illnesses.For the epidemiologist with a societal perspective, risk is an objective, quanti-fiable, scientific concept. For a patient it is more of a qualitative description ofa future state of health26. The physicians’ task is to try to reconcile the per-spectives: quantitative vs. qualitative and societal vs. individual27, 28.

Risk factor vs. diseaseThe identification of risk factors for specific diseases, often as targets for treat-ment to prevent future diseases or complications, has expanded rapidly. Thishas been especially pronounced for cardiovascular diseases. Treatment ofhypertension and/or elevated blood lipids have become some of the most fre-quent prescribed pharmaceutical interventions in modern health care. By defi-ning, searching for, and informing the patient about the existence of a certainrisk factor for disease the physician might influence the patients’ conceptionsof health, or as Gifford describes it29: Being at risk can be seen as a state somew-here between health and illness.Applying the 2003 European guidelines on cardiovascular disease prevention30

to a Norwegian population would give a point prevalence of individuals withserum cholesterol and/or blood pressure levels above the recommended cut-offpoints of 50 % by the age of 24 years, and 90 % by 49 years31. According tothe guidelines three out of four of the adults (20-79 years) in one of the heal-thiest populations in the world32 would be candidates for at least life-styleadvice and medical follow-up because of their serum cholesterol and/or bloodpressure. This raises not only practical and economical issues, but also the

”Erst wägen, dann wagen!”

Count Helmuth von Moltke

Løvborg: Og dette her handler om fremtiden.Tesman: Om fremtiden! Men, Herregud, den véd vi jo slet ingen ting om!Løvborg: Nej. Men der er et og andet at sige om den alligevel.

From the play Hedda Gabler by Henrik Ibsen

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ethical dilemmas of informing a majority of the population that they have anincreased risk for cardiovascular disease33.

Risk as a probabilityRisk is most often defined as the possibility of a loss or an injury34. It can alsobe defined as the potential for realization of unwanted, negative, consequencesof an event35. Often risk is seen as the inverse of safety. An alternative, andmore conservative interpretation of safe is to see it as a level of risk judged tobe insignificant36. Probability is a description either of the expected frequencyof random outcome, or the degree of reliability of an estimation, in a situa-tion without enough information to be certain. Another way of discussing thisis the way chance has been defined37:

• judgements of a priori probability – the chance of throwing double-six with apair of true dice is one in 36;

• estimates of actual frequency - or to forecast the future from experiences inthe past such as there is a slightly better than even chance that any givenunborn infant will be a boy; and

• judgements of credibility - such as to state that there is a fair chance that Iwill not become a member of the parliament which is essentially a person’sdegree of belief or subjective probability that something will occur.

In clinical decisions in health care the majority of probability estimates will beprojections based on earlier experience. Exactly the same situation will howe-ver never be repeated a large number of times, so even objective probabilitiesare in one way always depending on someone’s subjective probability estimate.Decision-making in the clinical setting will, even when there is ample objecti-ve probability estimates from clinical trials and/or epidemiological surveys,typically rely on subjective probability estimates by the clinician who has toadapt to his patient’s unique situation37.The major problem lies in small probabilities. Most people, even trainedexperts, run into trouble when the probability for a given event is very low,such as <10-4. The absolute difference between 10-5 and 10-6 is for instancevery small but the relative difference is the same as between 10-2 and 10-3. Insuch situations people may find discrepancies between their perception andthe mathematical model. The very small absolute difference between zero anda very small probability can on the other hand be perceived as a very impor-tant difference between absolute safety and the possibility that an adverse eventmay take place at all38.

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Uncertainty in risk estimationRisk and uncertainty are often used as synonyms since both concepts areresults of lack of information about the future. An early distinction39 betweenthe two states that risks are future outcomes to which it is possible to attachprobabilities, whereas uncertainty is a situation where the individual cannotattach probabilities to the future. Uncertainty is closely linked to the conceptof risk. Without uncertainty the gains and losses would be known beforehandand the concept of risk as we know it would not be applicable to thesituation35.

Uncertainty is however not restricted to discussions of probability. There areother kinds of uncertainty such as the uncertainty associated with dependencyon others, especially other experts, on demarcation of the problem discussedand in defining the set of values used in assessing the situation40.

Risk as a function of probability and consequenceThe term risk is often used as a synonym for the probability of an adverseevent in encyclopaedias and in daily conversation. The consequence, or themagnitude of the consequence, is however also an important dimension ofrisk and has to be taken into consideration. In 1983 Britain’s Royal Societymade a detailed report on risk41 where it was stated that the Study Group vie-wed risk as the probability that a particular adverse event occurs during a statedperiod of time, or results from a particular challenge.

The report did also discuss the compound measurement of risk described as anumerical measure of the expected harm or loss associated with an adverse event… it is generally the integrated product of risk and harm including both proba-bility and the unwanted consequence (harm). According to this, risk can bedescribed as a function of probability of an adverse event and the magnitudeof the consequences of the event.

Risk = F (probability, consequence)

As a consequence in any measurement of or mathematical expression of riskone has to:• have knowledge about the structure of this function, not only in the speci-

fic situation, but also among all involved parties,• be able to estimate probabilities, • describe the consequences,• value the consequences, and finally• put this into the social and cultural context of all interest groups.

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A variant is to describe the function as:Risk = Detriment = probability x F(consequence)

This way of describing risk as the product of probability and the weightedmagnitude of consequence is called detriment. Detriment is sometimes usedin the scientific literature as a more unambiguous term42.

Objective vs. perceived riskOne frequent problem with risk estimation is the often quite different estima-tes made by experts and lay persons43, 44. This has been attributed to the diffe-rent weighting of probability versus magnitude of consequences. The expertsare thought to adhere more strictly to a more “scientific” interpretation (atleast within their field of expertise) by using detriment, while lay persons arethought to pay more attention to the consequences, especially in situationswith low probabilities and dire consequences. The report from the RoyalSociety in 198341 explicitly distinguished between objective and perceived risk.Objective risk would be what experts would say about a given situation, oftenin the form of a function of probability and magnitude of adverse effect,while perceived risk would be the lay person’s anticipation of future events. Asimilar conclusion was the result of a report from the National ResearchCouncil in U.S.A. 45 stressing the distinction between the scientific basis andthe policy basis of decisions about risks.

In 1992 a new report from the Royal Society46 acknowledged that risk is cul-turally constructed and stated that the view that a separation can be maintai-ned between objective risk and subjective or perceived risk has come under increa-sing attack, to the extent that it is no longer a mainstream position. The classicalconflict in risk estimation between lay persons and experts could be describedas a conflict between the individual’s and the society’s perspective. This diffe-rence might also explain the observed discrepancy between medical decisionsmade by physicians for individual patients and for groups47, 48. To teach physi-cians to make better judgments about probabilities may however not altertheir decisions49. Another difference between the individual and the societalperspective is the risk target bias. People tend to rate the risk for themselves,to their family, and to the people in general differently. In general, the perso-nal risk is considered lower than the risk to the general population50, 51. Ballardshowed that even though women tend to associate the menopause with anincreased risk of disease, they do not generally consider themselves to be atpersonal risk, and therefore do not take HT primarily for prevention52.

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Figure 3. A hierarchy of risk assessment terminology. Rowe, WD. An anatomy of risk.John Wiley & Sons 1977, page 45.Redrawn and reproduced with permission.

Are there any rational explanations why the individual risk estimates differ?It’s first of all important to realise that it is hard to separate risk assessmentfrom risk aversion. It is rational to have a risk aversion strategy based onsomething else than detriment for every-day decisions since information aboutprobabilities and consequences very often is not readily accessible. Decisionmaking and risk aversion would become much simpler and quicker if forinstance one would immediately avoid alternatives where one possible conse-quence, even with a very low probability, would be unacceptable in the lightof possible gains; or avoid all alternatives where the probability of an unwan-ted consequence is very high, no matter the consequences. Based on differentfactors such as the amount of knowledge and the risk propensity or personali-ty, either, or a combination of both strategies, might be chosen.

Risk assessment and communicationAssessing the risk or risks in a given situation consists of more than just esti-mating probabilities and valuing the consequences. It is also a question of eva-luating whether or not the risk is acceptable, see Figure 3 for an overview ofrisk assessment terminology according to Rowe35.

Riskassessment

Riskdetermination

Riskevaluation

RiskidentificationObserve

New risksChange in riskparameters

Riskestimation

DetermineProbability ofoccurencesMagnitude ofconsequence value

Riskaversion

DetermineDegree of riskreductionDegree of riskavoidance

Riskacceptance

Establish

Risk referencesRisk referents

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Risk determinationRisk determination consists of risk identification53 and risk estimation. Whilerisk identification can be described as reducing descriptive uncertainty, riskestimation might be thought of as the identification of consequences of adecision and the subsequent estimation of the probability for and magnitudeof consequences of adverse events.When estimating risk the identified risks can be divided into three basic cate-gories depending on the level and type of uncertainty54:

1. Risks for which statistics of identified casualties are available.2. Risks for which there may be some evidence, but where the connection bet-

ween suspected cause and injury to any one individual cannot be traced(for instance cancer long after exposure to radiation or a chemical).

3. Experts’ best estimates of probabilities of events that have not yet happened.

Risk evaluationRisk evaluation incorporates both risk acceptance and risk aversion. Riskacceptance follows either from a process where the possible gain or benefit ofa certain action is balanced against the risk; or from a situation where there isno or few alternatives for action leading to resignation. The net result is anacceptance level for risks, and thus the ground for the term acceptable risk. Ifa risk is deemed higher than the acceptable risk, this will lead to an action toreduce the risk.

Since risk evaluation is done in a specific context where the different alternativesfor action are associated not only with risks, but also with benefits, it is obviousthat the perceived net benefits of a certain action will be a stronger deciding fac-tor than the risk itself. Since it probably is very difficult for one specific indivi-dual to evaluate the risk of a certain action without being influenced by the netbenefits of that action, the evaluated risk might be biased by framing55.

Every individual is subjected to various risks throughout their daily life. Inorder to make quick and effective decisions involving risks, several simplealgorithms and strategies are developed. These are a result of the individual’spropensity of risk-taking and the socio-cultural context in which he or she hasgrown up.According to Adams56-58 the response to risk - risk compensation - can bedescribed through a conceptual model, the so called risk thermostat, Figure 4.In this model:• Everyone has a propensity to take risks.

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Cultural filter

Propensity totake risks Rewards

Perceiveddanger

Balancingbehavior

”Accidents”

Cultural filter

Figure 4. The risk ”thermostat” with cultural filters. Adams, J. Risk: the policyimplications of risk compensation and plural rationalities. UCL Press Limited,London 1995, page 43. Redrawn and reproduced with permission.

Risk assessment doesn’t occur in a social vacuum according to the model. Thisis also true for risk communication. Publicly available information abouthazards is subjected to normal social influences. Current examples are thedebates over bovine spongiform encephalitis, food containing geneticallymodified organisms, and the health hazards associated first with traditional

• The propensity to take risks varies from one individual to another.• The propensity to take risks is influenced by the potential rewards of risk-taking.• Perceptions of risk are influenced by experience of accident losses – one’s

own and others’.• Individual risk-taking decisions represent a balancing act in which percep-

tions of risk are weighed against the propensity to take risks.• Accident losses are, by definition, a consequence of risk-taking; the more

risks an individual takes, the greater, on average, will be both the rewardsand losses he or she incurs.

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non-steroid anti-inflammatory drugs and then with rofecoxib (Vioxx) andother related drugs. The SARF model (social amplification of risk framework)has been developed in order to provide a systematic approach to analyse howpsychological, social, institutional, and cultural processes interact with riskperception and communication59, 60, Figure 5.

In the SARF model a risk event becomes known either through direct experi-ence, or by communication via different types of formal or informal informa-tion providers. These sources create a risk representation by enhancing, filte-ring, and reconfiguring the information. This representation will be furtherrefined, re-interpreted, and elaborated.This will take place both at the indivi-

Risk event

Risk representation

Response(individual & societal

Secondary impacts-ripples

Psychologicalfilters

Socialfilters

Figure 5. Schematic representation of the SARF (social amplification of risk fram-ework) model. Breakwell GM. Risk communication: factors affecting impact. BrMed Bull 2000;56(1):110-20.Redrawn and reproduced with permission

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dual level (through psychological filters), as well as the societal level (throughsocietal filters). These processes interact and stimulate responses both amongindividuals and in the society. These responses in turn influence the filters.They may also lead to secondary impacts, or ripple effects, throughout thesociety that change the way risks are represented, but may also lead to changesin the society leading to a modified frequency or nature of the risk event.

Gender perspectiveThe possibility of a gender difference in risk assessment is widely acknowledged,but there are few research reports focusing on this question, especially in health care.

In psychometric studies51, 61, 62 a number of different risks have been investiga-ted, mainly through questionnaires. In these studies a consistent pattern emer-ges in the western world. Men tend to express less concern for the risks studi-ed than women, while their ranking of risks differs very little63. In NorthAmerica Flynn et al showed that the gender difference was very clear in thestudied Caucasian group, but non-significant among non-Caucasians64, 65. Theconclusion from this study was that gender (and ethnic) differences in riskperception may depend on socio-political factors such as power, status, aliena-tion, and trust. Women also seem to perceive most food hazards, especiallytechnological hazards such as genetic modification, as posing a greater riskthan men perceive them to be60.

Studies using open-ended questions, and especially qualitative studies, haveshown other types of gender differences. Women mentioned environmentalrisks and risks threatening their home and family, whereas men were more con-cerned about health and safety risks, and risks relating to their working life66, 67.

Risk perception – heuristics and biasesPeople’s choices are assumed to be rational and to satisfy some elementaryrequirements of consistency and coherence. However, sometimes basic psy-chological principles can lead to systematic violation of what seems to berational. Heuristics is a term that stems from the Greek word heuriskein, mea-ning to find out, to discover. Within a psychological context heuristics can beinterpreted as simple or more complex rules of thumb simplifying the every-day decision-making process. The term is also used within computer techno-logy where it implies use of intuition instead of formal techniques, and standsfor the opposite of a precisely defined and structured algorithmic approach68.

There are several cognitive processes that lead to systematic biases in how the

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risk is perceived. A landmark summary of heuristics and biases is a review byTversky and Kahneman69 followed some years later by an article of framing55.According to Tversky and Kahneman the most important biases are problemswith representativeness, with availability, and with adjustment and anchoring.

The representativeness heuristic can lead to the estimated probability beinginfluenced by the degree by which A is representative of, or resembles B. Thiscan lead to several problems such as insensitivity to prior probability of outco-mes and to sample size; misconceptions of chance (i.e. that people expect thateven a short random sequence of events will represent the essential characte-ristics of that process); insensitivity to predictability; illusion of validity; andmisconceptions of regression to the mean.

Assessment of the frequency of a class or probability of an event by the easewith which instances or occurrences can be brought to mind, is called availa-bility heuristic. These can be further divided into biases due to the retrievabi-lity of instances, and to the effectiveness of a search set; biases of imaginabilityand illusory correlations (i.e. that likely occurrences are recalled better).Different starting points will yield different estimates biased towards the initi-al values. Common problems are insufficient adjustment from an initial esti-mate; overestimating the probability of conjunctive events; and expressingmore certainty in the estimation than is justified.

The decision-maker’s conception of the acts, outcomes and contingenciesassociated with a particular choice can be called the decision frame and is con-trolled by the problem definition, but also by the norms and personal charac-teristics of the decision-maker. By framing a given decision problem in diffe-rent ways, different - and sometimes opposing - answers can be elicited evenin questions pertaining to the loss of human lives55, 70. This is shown in thefollowing result from a questionnaire to students at the university level:

Problem 1 (n=155)Imagine that the U.S. is preparing for the outbreak of an unusual Asian disease,which is expected to kill 600 people. Two alternative programs to combat the dis-ease have been proposed. Assume that the exact scientific estimate of the consequ-ences of the programs are as follows:

If program A is adopted, 200 people will be saved. If program B is adopted, there is 1/3 probability that 600 people will be saved,and 2/3 probability that no people will be saved.Which of the two programs would you favour?

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A 72% B 28%

Problem 2 (n=155)If program A is adopted 400 people will die.If program B is adopted, there is 1/3 probability that nobody will die, and 2/3probability that 600 people will die. Which of the two programs would you favour?A 22% B 78%

All decision-makers are affected by framing. Some types of action may howe-ver affect separate categories of decision-makers differently. A variant of thiseffect of framing shown to be valid for the judgment of physicians is the cha-grin factor, or the reluctance to accept action alternatives where the actionitself may lead to a negative outcome for the patient. When faced with twoalternative actions where one may harm the patient through the action andthe other through inaction, most physicians prefers the latter in accordancewith the principle of doing no harm, primum est non nocere71. A variant of thisdesire not to harm is the appeal to zero risk, i. e. that the elimination of a riskis more attractive than a reduction, even if the reduction is of the same mag-nitude as the elimination. Closely related to this is our inherent incapabilityto distinguish between very small risks72.

Different dimensions of riskThe psychometric paradigm61, 62 uses psychophysical scaling and multivariateanalysis to develop a taxonomy for hazards that can be used to understandrisks. Through these techniques quantitative representations or cognitive mapsof risk attitudes and perceptions are constructed. The work is based onStarr’s73 studies of the question: How safe is safe enough? His approach assumedthat society, through trial and error, had arrived at a more or less optimalbalance between risks and benefits associated with any activity. Even thoughStarr’s conclusions have been questioned, further studies of expressed preferen-ces62 have shown that perceived risk is quantifiable and predictable and thatthe concept of risk means different things to different people. In several studi-es with lay persons and experts judging diverse sets of hazards, factor analysishas condensed a number of characteristics into two main factors62:

• dread risk with perceived lack of control, dread, catastrophic potential, fatalconsequences and inequitable distribution of risks and benefits, and

• unknown risk with unobservable, unknown, new hazards with often delay-ed manifestation of harm.

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Figure 6. Characteristics of two main factors used to describe different type ofrisks. Factor 1 = “dread risk”, factor 2 = “unknown risk”. Slovic, P. Perception ofrisk. Science 1987;236(4799):280-5. Reproduced with permission.

While nuclear weapons and nuclear power scores high on dread risk, chemicaltechnologies scores high on unknown risk. Oral contraceptives, diazepam,aspirin, antibiotics, vaccines and X-rays all show up in the upper left (lowdread risk - high unknown risk) quadrant, Figure 6.

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Lay person’s risk perception is influenced strongest by the dread risk. Experts’perception of risk is not closely correlated with these factors but seems to beassociated with expected annual mortality62. The explanatory power of themodel has been questioned, and additional relevant factors such as unnaturalrisk and immoral risk have been found to be valid in certain settings51, 74.

LanguageRisk, or more often the probability that a hazard will lead to harm, is oftenpresented as a verbal estimate. However, studies (mostly performed inEnglish) have shown that words and/or phrases could be open to a highdegree of variability in interpretation75-78. There are differences betweengroups79, but also within well-defined groups of professionals such as in con-sultations between physicians76. There might even be an increased variabilitywhen the probability expressions are presented in a context instead as an isola-ted expression77. Beyth-Marom showed that the study subjects seemed able todiscriminate between seven levels of subjective confidence, which is in agree-ment with earlier studies on discriminatory capacity80. The choice of, andinterpretation of, a verbal phrase is based not only on the level of probabilitybut also on situational and linguistic cues81. For instance, terms used to descri-be the likelihood of unpleasant events were interpreted as denoting a lowerprobability, when applied to the subject’s own future, as opposed to in someo-ne else’s future82.

Adelswärd and Sachs studied how mathematically expressed test results or sta-tistical probabilities were understood in two data sets (a voluntary health sur-vey aimed at men, and in a consultation service for genetic assessment of riskof hereditary cancer)83, 84. The interpretation of numerical risk depended onwhether the subjects believed that the risk was relevant to them, and on whet-her or not they could influence their future health. Both patient groups haddifficulties in interpreting decontextualized numerical expressions.

The European Commission Directive on the labelling of medicinal drugs sta-tes that they have to be accompanied by a comprehensive patient informationleaflet (PIL), meeting identical criteria (including a list of all recognised sideeffects) and using some standardized language85. Berry et al have shown thatconsumers significantly overestimated the risk of side effects occurring wheninterpreting the verbal descriptor common86. Only one participant out of 188interpreted common as defined in the directive (i.e. between 1 % and 10 %).

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NumbersPresenting risk, or probability, as a number is simple enough when the risk isknown, or when it’s possible to estimate a plausible interval. But in order tocommunicate a risk level with success the information has to be interpreted inthe same way by the recipients and the sender. Due to several human fallacies,including varying degrees of innumeracy and different preconceived concep-tions, this is however a difficult task87-90. Grimes et al studied 633 women in agynaecological outpatient clinic in California. Risk expressed as rates per 1000women were generally better understood than proportions with one as thenumerator. However, the women showed poor understanding of both formats.Only 56 % were able to correctly identify that 1 in 112 was a higher risk than1 in 384, while 73 % correctly identified the higher risk when expressed as a8.9 per 1000 as opposed to 2.6 per 100091.

One way of handling the wide range of probabilities between different risks isto use a logarithmic scale for risk. Calman88 has proposed a compound scale, acommunity risk scale incorporating several different elements including a loga-rithmic risk scale (risk magnitude), Table 2, where the magnitudes are compa-red with other risks. An alternative presentation of risk magnitude is theUrquahart-Heilmann safety degree scale92 where the risk magnitude 10 is equ-ivalent with the safety degree of zero, and vice versa.

Risk magnitude Risk Risk description (unit Examplein which one adverse (based on N:o of deaths

event would be in Britain per yearexpected)

10 1 in 1 Individual9 1 in 10 Family8 1 in 100 Street Any cause7 1 in 1,000 Village Any cause, age 406 1 in 10,000 Small town Road accident5 1 in 100,000 Large town Murder4 1 in 1,000,000 City Oral contraceptives3 1 in 10,000,000 Province or country Lightning2 1 in 100,000,000 Large country Measles1 1 in 1,000,000,000 Continent0 1 in 10,000,000,000 World

Table 2. A community risk scale. Calman KC, Royston GH. Risk language anddialects. BMJ 1997;315(7113):939-42. Reproduced with permission.

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Another way to present risk is to anchor the levels through either verbalexpressions, or well-known outcomes; or by visualizing the differences inorder to help the respondent to appreciate how large the differences betweendifferent magnitudes really are. There are commercial solutions93 as well as freeweb resources such as Visual Rx for this, see Figure 7.

Figure 7. This picture illustrates an output from a Cochrane Review of the use ofantibiotics in acute otitis media (middle ear infection) in children. The picture represents 100 children who are all given antibiotics for ear infections.The 86 happy grey faces are children who would have been free from pain at 2 to7 days even if they had not received an antibiotic. The nine sad faces are childrenwho are still in pain even with antibiotics. The five happy light-grey faces are theonly children who show a benefit; they would have been in pain without the anti-biotic but are not when they receive one. Since it is not possible to identify whichchildren will benefit, all 100 need to be given the antibiotic for five to benefit. Thisrepresents the number needed to treat (NNT) of 20 for a single child to benefit.Printout from Visual Rx, a web-resource at www.nntonline.net. Reproduced with permission.

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Risk reductionOften the result of a clinical study, and thus also the expected benefit of aspecific treatment alternative versus other alternatives (including inaction), ispresented as difference, or a risk reduction. Such a reduction in risk can beexpressed in different ways, either as an absolute reduction or as a reductionrelative to the alternative, relative risk reduction (RRR). Absolute risk reduc-tions, ARR, can be further transformed into numbers needed to treat (NNT) inorder to gain one defined beneficial outcome. NNT is the inverse of the abso-lute benefit of the intervention94, 95 and is often presented only as a point esti-mate, even though it is easy to calculate a confidence interval for NNT96.When presenting negative outcomes the terms numbers needed to harm(NNH) can be used97, 98. In the late nineties very few clinical trials presentedNNT99. In a revised version of the CONSORT statement on improving thequality of reporting the results of clinical trials encouraged reporting of abso-lute values and NNT100.

Reporting the risk reduction as an absolute or a relative risk reduction caninfluence the perception of the possible treatment gains by both physicians101-105

and patients106. When the positive result was presented as RRR, the physicianswere more likely to accept the treatment compared with when ARR or NNTwere presented. Teaching physicians basic principles about different ways ofpresenting risk reductions can have an impact on their perception of treatmenteffects, but will in itself not suffice to change their clinical practice107. Sheridanet al studied how patients interpret the benefits of treatment when given indifferent formats. The best understanding was achieved when relative riskreduction was used together with a given baseline risk of disease. ARR, as wellas NNT, were both easily misunderstood by the patients108. This is contrary tothe perceived clinical immediacy of NNT by physicians. The recommendationto use NNT in presenting results from clinical trials for physicians109 thuscannot automatically be extended to the physician-patient-interaction.

The conclusion that can be drawn is that risks have to be described in severalways in a consultation, and in different ways in different situations, i.e. physi-cians have to learn to speak both the language of populations and the languageof individuals110, 111. Tools for risk communication have been shown in qualita-tive studies to be well received by physicians112. Edwards et al showed thathealth care professionals perceived a standardized language potentially helpfulfor communication between professionals. For communication with patientsthe views differed113.

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Other ways of presenting risk and risk reductionA Swedish computerized system for assessing the risk for cardiovascular diseasefor an individual had as an option to present the result as risk age (Swedishriskålder)114. Risk age was defined as the age at which a person would have thesame risk to develop cardiovascular disease as without the present risk factors.The possible reduction of risk by modulating one or more of the risk factorswas described in the program as reduction of risk age, not to be confused withlife-years gained. The theoretical background to the concept of risk age andthe related reduction of risk age, and to which degree they were understood ormisunderstood by the patients, were not reported.

The European Society of Cardiology has developed a risk score system(SCORE) using data from 12 European cohort studies (n=205,178) coveringa wide geographic spread of countries at different levels of cardiovascularrisks115. A further development of this system is the web based programHeartScore®116, 117. Heartscore has been selected as the new standard inEuropean prediction and management of risk for cardiovascular disease(CVD) by the Third Joint European Societies Task Force on CVD Preventionin Clinical Practice.

Decision aidsIn a Cochrane review over 200 decision aids were identified, most of themintended for use before, and not during counselling118, 119. Few includeddescription of uncertainty and only 38 were evaluated in clinical trials. Theconclusion of the review was that decision aids can help people take an activerole in informed decision making through improving knowledge, enhancingparticipation, lowering decisional conflict, and improving agreement betweenvalues and choices. There were too few studies to determine effects of decisionaids on persistence with the chosen therapy, costs, resource use, or efficacy ofdissemination strategies. Seven studies of decision aids for hormone therapywere included in the Cochrane review120-126. In five of the studies differentinterventions were compared with each other120-123, 126, and in the remainingtwo studies the intervention was compared with usual care124, 125.

Murray et al124 showed that an interactive multimedia programme with boo-klet and printed summary lead to significantly lower scores for decisional con-flict in the intervention group, compared with usual care. A higher proportionof general practitioners perceived that patients in the intervention group hadbeen more active in treatment decisions. At three months fewer of the women

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in the intervention group were undecided about treatment, and a higher pro-portion had decided against hormone replacement therapy. After nine monthsthere were no differences. In the study by McBride et al125 women who recei-ved a trifold decision aid (facts about HT; worksheet to record preferences;vignettes of women at decision points and a checklist of questions) were com-pared with women receiving usual care. Women in the intervention groupwere more likely to be confident about making a decision; more likely toaccurately perceive their level of risk for breast cancer; and to be very satisfiedwith their HRT decision. For the first two outcomes the effect persisted afternine months. Detailed decision aids for decisions about hormone treatmentreduced preference for HT significantly, compared with simple decision aids(relative risk 0.68, 95 % confidence interval: 0.48, 0.97)119.

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The menopausal transition

The International Menopause Society adopted the following definitions in1999127:

• The menopause is the time in life when permanent cessation of menstrua-tion occurs due to loss of ovarian follicular activity. The time point canonly be established when one year has elapsed since the last bleeding.Menopause is derived from the Greek words men (month) and pauses (ces-sation).

• The perimenopause covers the period of endocrinological and clinical chan-ges, prior to the menopause and until 12 months after the menopause. Theyears prior to the menopause encompasses the change from normal ovula-tory cycles to cessation of menses.

• The climacteric is a more general term and it is the transition from thereproductive phase to the non-reproductive state. This phase incorporatesthe perimenopause, by extending for a longer variable period before andafter the perimenopause. Climacteric is a Greek word and means ladder.

In ongoing clinical trials several different menopausal staging definitions areused. Comparison between some of these staging systems with biochemicalchanges suggests that early changes in bleeding pattern, in particular cyclelength changes, reflect significant underlying hormonal changes amongwomen already in the early transition of menopause128.In Sweden the median age of menopause is between 50 and 52 years129, 130.Every year more than 50,000 Swedish women will reach the menopause131. Anumber of symptoms associated with oestrogen deficiency have been describedin women around menopause. The most common symptoms, beside menstrualirregularities are hot flushes and sweats. They might interfere with night sleepand lead to a decrease in the general well-being. Around 75 % of peri- and post-menopausal women are afflicted, with the highest prevalence during the firstfive years after the menopause129, 132, 133.

Hormone treatment in the menopausal transitionThe term hormone replacement therapy (HRT) is usually used to describetreatment with medium-potency oestrogens, with or without progestagens, insymptomatic menopausal women. Sequential therapy with oestrogen/proges-tagen can also be used to treat irregular, anovalutory cycles, which are comm-mon the last years before menopause.

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According to the International Menopause Society in 2004134, administration ofhormones to symptomatic, estrogen-deficient women such as those in the observatio-nal studies is referred to as hormone replacement therapy (HRT). Administration ofhormones to asymptomatic women such as those in the recent RCTs is referred to ashormone therapy (HT). The term HRT has been criticized since the combina-tions of oestrogens and progestagens used are not a physiological replacement.Instead the term hormone treatment (HT) has been suggested by amongst otherthe US Food and Drug Administration, FDA135. In order to be more specificthe terms estrogen therapy (ET), estrogen and progestogen therapy (EPT), combin-ed sequential estrogen and progestogen therapy (CSEPT), and combined continuousestrogen and progestogen therapy (CCEPT) have been suggested by the NorthAmerican Menopause Society135, 136. See Appendix 2 for an outline of differentalternatives for HT in Sweden during the studied period.

Substitution with oestrogen, usually combined with progestagens, is a well-documented therapy for vasomotor symptoms137. Several studies have showedimprovement in quality of life (QoL) after hormone treatment but whetherhormone treatment improves QoL not only through relief of climactericsymptoms, but also by a direct effect on well-being is uncertain138.

Oestrogen substitution has been recommended as a first-line therapy to pre-vent osteoporosis on the basis of earlier clinical trials. This has been challeng-ed by recent publications. In 2002 the Swedish Council on TechnologyAssessment in Health Care presented an evidence based review over HT131.This review concluded that there was a higher risk for thromboembolic com-plication, particularly during the early years of treatment. Short-term treat-ment could not be shown to increase the cancer risk. Long-term treatmentwas associated with an increased risk for breast cancer and the risk increasedwith time. More research was needed to assess the effects on ovarian andcolon cancer and malignant melanoma. No conclusions could be drawn aboutthe effect of oestrogen on cognition, nor whether it could prevent osteoporo-sis or fracture except in certain risk groups. A preventive effect on cardiovascu-lar diseases could not be confirmed.

The Heart and Estrogen/progestin Replacement Study (HERS)139 and the foll-low-up study (HERS II)140 showed no differences in hip fractures or any frac-tures. The Women’s Health Initiative (WHI) showed an increase in bonemineral density and found a significant reduction in the risk for hip, vertebral,and all fractures (RR 0.66, 0.66 and 0.76). The effect appeared to be presentin all subgroups of women studied. However, considering every important

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disease outcome there was no net benefit for the women. The conclusion wasthat oestrogen and progestagen should not be recommended as first line the-rapy for prevention or treatment of osteoporosis for women without vasomo-tor symptoms141, 142.

Epidemiological data have indicated that HT prevents cardiovascular disease143,

144. Recent prospective, placebo-controlled studies have been unable to confirmthese cardiovascular advantages141, 145. A preventive effect on Alzheimer’s diseaseand cognition has been suggested and three meta-analyses146-148 showed an effectbut also concluded that there were major methodological problems. The WHI,on the other hand, showed an increased risk for dementia among women givenHT149.

A recent Cochrane review150 concluded that combined continuous HT in rela-tively healthy women significantly increased the risk of venous thromboembo-lism or coronary event (after one year’s use), stroke (after 3 years), breast can-cer (after 5 years) and gallbladder disease. Long-term oestrogen-only HT alsosignificantly increased the risk of stroke and gallbladder disease. Overall, theonly statistically significant benefit of HT was a decreased incidence of fractu-res and colon cancer with long-term use. Among relatively healthy womenover 65 years taking continuous combined HT, there was a statistically signifi-cant increase in the incidence of dementia.

PharmacoepidemiologyThe use of HT increased rapidly during the eighties and ninieties151, 152. InSweden, only 7 % of women (53-55 years) used HT in the early 1980s129. Theuse of HT among women in Gothenburg was highest among women 54years of age and increased from 25 % in 1992 to 42 % in 1998 (averagereported use by women aged 52 and 56 years)153.

The reported sale of oestrogen and oestrogen-progestagen in Sweden increasedfrom 40 million defined daily doses annually 1985 to a peak of almost 180million doses in 1999. After the Heart and Estrogen/progestin ReplacementStudy (HERS)139 in 1998 had questioned the secondary preventive effect ofHT against coronary heart disease, the discussion about the net balance bet-ween risks and benefits with HT intensified. From 2000 the use of HT star-ted to decline and after the publication of the studies HERS II140, 154 andWHI141 in 2002 the prescription of HT declined rapidly in Sweden, Figure 8,as well as in the U.S.152, 155, 156.

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Figure 8. Total amount of HT sold at Swedish pharmacies to women in first quarterof 2000 and third quarter of 2003 (filled) as Defined Daily Doses per 1000 womenand day. Transdermal preparations constituted 17 % of the doses dispensed towomen aged 40–69 in 1999, and 13 % in 2003. See Paper IV.Reproduced with permission.

Determinants of women’s decision to use HTA current review over women’s perceptions of risks and benefits with HT sho-wed that use and discontinuation of HT are influenced more by short-termsymptom relief than by considerations of long-term benefits, and that manywomen who refuse HT believe that the menopause is a natural event thatdoesn’t warrant drug treatment157. Primary sources of information appeared tobe women’s magazines and newspapers rather than health care professionals.

A theoretical model using structured interviews to identify decision factors,together with a telephone survey, showed that among HT-users concerns

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about heart disease, osteoporosis, and symptom of menopause were the mainfactors supporting use of HT158. Side effects and concern for breast cancerwere the main factors against HT among former users and never users, respec-tively.

Many women make decisions about HT (such as deciding to consult a physi-cian; whether or not to fill a prescription at the pharmacy; to take the medici-ne at home; and if and when to quit) on their own without contact with thehealth care. Through telephone interviews in the mid-nineties (1,082 women,aged 50-80, 42 % current users of HT) Newton et al159 showed that the mostfrequently cited reasons by current users to initiate HT were menopausalsymptoms, osteoporosis prevention, and physician advice. The most frequent-ly cited reasons for quitting were side effects, physician’s advice, fear of cancer,and not wanting bleedings. More than half of the past users reported that theyhad stopped HT on their own. The most commonly cited reasons by neverusers for not initiating HT were that hormones were not needed and thatmenopause is a natural event. One out of every 20 never-users reportedhaving received an HT prescription they did not use.

In a questionnaire study in California in 1991 (126 women, 45-55 years, hadattended an outpatient clinic) a majority of women were aware of increasedrisk of osteoporosis and cardiovascular disease after the menopause160. Sixty-nine percent of the women knew that HT decreased the risk of osteoporosis,and 48 % reported an effect on the risk for cardiovascular disease. The factorsmost important in predicting HT use were recommendation from the healthcare, and concern for developing osteoporosis. No aspects of heart diseasewere associated with the decision to use, or not to use HT.

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Figure 9. Use of symptom relieving therapy in relation to HT use and menopausalstatus according to Bardel A, Wallander MA, Svärdsudd K. Hormone replacementtherapy and symptom reporting in menopausal women: a population-based studyof 35-65 year old women in mid-Sweden. Maturitas 2002;41(1):7-15. Reproduced with permission.

Bardel et al showed that among Swedish women in 1995 (2991 women 35-64years), users of HT more often used symptom relieving therapy (defined astranquillisers, hypnotics, antidepressants and pain killers) than never users andprevious users, irrespective of menstrual status, Figure 9130. The authors inter-preted both the high frequency of use of symptom relieving therapy, and thereported general symptoms and symptoms associated with menopause, amongHT-users and previous users, as a consequence of confounding by indication(i. e. that women more affected by menopausal symptoms seek medical careand receive HT to a higher degree). In addition, lack of effect and/or fear oflong-term side effects may explain the relative higher degree of reported symp-toms and use of symptom relieving therapy among previous users comparedwith both users and never users.

In 1996 a telephone survey was performed in Quebec (644 women, 45-54year, premenopausal and not hysterectomized). Women with a strong inten-

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tion to adopt HT represented 25 % of the sample. These women were morelikely to believe that adopting HT would have positive consequences such asan improvement in general well-being and prevention of health problems.They were also more likely to believe in negative side-effects such as increasedrisk of cancer and weight gain161. In a questionnaire study in Canada in 1998(205 women from the mid-forties to the mid sixties, 22 % current users)women who intended to utilise or continue to utilise HT, compared withwoman who did not, perceived more advantages of HT and more social supp-port for utilising HT. Their opinions about the negative side effects of HTdid not differ from the other women162.

In 2000 Li et al reported the result from a questionnaire (1,415 women, 48 %ever users and 32 % current users)163. The most common reasons for use ofHT were menopausal symptoms (72 %), prevention of bone loss (50 %)and/or cardiovascular disease (31 %). The most common reasons for quittingHT were weight gain, anxiety of cancer, bleeding, breast tenderness, and emo-tional problems. In this study HT-users were more educated, and worked full-time to a higher degree than the other women. In 2003 Scheid found in theU.S. that HT-users, compared to non-users (387 women, 45 year and older),reported a greater perceived risk reduction for osteoporosis (-35 % vs. -18 %)and myocardial infarction (-21 % vs. -8 %), and a lower risk increase for bre-ast cancer (3 % vs. 16 %) and endometrial cancer (1 % vs. 9 %). HT-usersalso associated osteoporosis with a greater reduction of quality of life thannon-users. Regardless of HT-use women in this study overestimated their riskfor all four diseases studied164.

A nation-wide telephone survey in U.S.A. in 2002 (819 women, 40-79 year)showed that 64 % of the women had heard something about the findingsfrom WHI165. Three out of four women (74 %) were confused about HT use.When hearing about the study findings 13 % stopped taking HT.

In California a telephone survey (670 women, 50-69 year, HT-user in the yearbefore the survey) in 2003 showed that most women (93 %) were aware ofthe findings from the Women’s Health Initiative. More than half of thewomen (56 %) reported having attempted to discontinue HT during the 6-8months after the publication166. Similar findings were reported from NewZealand where 58 % of the women responding to a questionnaire (881women, screened for WHI but ineligible or unwilling to participate, HT-users) reported having stopped taking HT during the six months after the

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study. Of these nearly one-fifth had resumed taking HT at the time of thesurvey. Of all women 83 % reported having discussed HT with a health pro-fessional167. An interview-survey among Australian women (907 women, >40year) showed that HT-use among women over 50 year dropped from 28 % in2000 to 10 % in 2002. By October 2003 the use of HT had increased to 19 %.The most common information source was media reporting and 40 % of thewomen over 50 year stated that they had been influenced by media168. InMinnesota a survey among current users of HT showed that almost a third ofthe women with an intact uterus discontinued HT during the first six monthsafter WHI. The majority had consulted their physician about whether or notto discontinue HT169. Other studies have reached similar results170, 171. A studyin Chile in 2002 (500 women, 40-64 year) showed that HT-users perceivedthemselves to healthier and to have a smaller risk for cardiovascular diseasethan non-users did172.

A review focusing on qualitative studies about women’s decision making aboutHT showed that there were major gaps in the care of midlife women, especi-ally considering information about the menopause173. The studies included didnot discuss the role of other health care professionals, such as the role of thenurses, in informing women about the menopause and HT. Marmoreo et aldescribed four major spheres of influence as important in the women’s deci-sion making about HT: The woman’s internal influence (opinions about, fee-lings and symptoms of menopause, the benefits of HT, and the experiences ofside effects); interpersonal relationships (including the patient-physician rela-tionship); external influences (ageism, sexism); and consequences of the treat-ment decision chosen174.

Other qualitative studies have shown that users of HT had more knowledgethan non-users about the menopause and osteoporosis175. Women wantedmore information especially about the risks and benefits with HT176, 177.Barriers to optimal risk communication and decision making included lack oftime, attitudes of general practitioners and poor communication in the prima-ry care consultation177. To understand risk and to make a personal interpreta-tion, the women used their own knowledge, the presentation and context ofthat risk, together with their individual belief system particularly relating torepresentations of womanhood, lay beliefs and fatalism, control and choice178.

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Three main themes could be identified in the women's accounts of their deci-sions about HT179:

1. the presence or absence of troublesome vasomotor symptoms, 2. physicians’ views and advice, and 3. views towards menopause and medication.

Menopause was seen as a natural process unless severe symptoms were pre-sent179. Women seemed to handle risk of menopause-related diseases on both acollective and an individual level. They did not generally consider themselvesto be at personal risk of disease even when an increased risk of osteoporosisand cardiovascular disease was acknowledged on a collective level52. Since deci-sions to use, or not to use, HT were largely based on an assessment of the per-sonal risk, the perceived value with HT was limited for most women. AmongHT-users the overwhelming reason for continuation seemed to be the impro-ved quality of life180.

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Aims of the StudyThe general aim of this thesis is to study the interaction between patient andphysician when discussing risks and benefits of different treatment alternatives,and to suggest strategies to improve risk communication in clinical practice.

Specific aims:• to investigate how, and to which extent, risks and benefits of hormone the-

rapy in the menopausal transition are communicated between women andphysicians in first-time visits on this subject (paper I), and to which degreea shared understanding of the risks and benefits associated with hormonereplacement therapy is achieved (II),

• to develop a system for classification of risk framing, and to validate its use-fulness in analysing the interaction between the physician and the patientwhen discussing risk (I & II),

• to analyse both social-communicative aspects of framing (of the activity)and types of cognitive framings (parties’ understanding of problems discuss-sed) with a particular focus on physicians’ rhetorical strategies (III), and

• to assess changes in women’s perception of risks and benefits from hormonetherapy in the menopausal transition, as well as use of hormone therapyand alternative treatment strategies, as a consequence of new knowledgeand revised guidelines for health care personnel between 1999 and 2003(IV).

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Materials and MethodsData corpus and methodsThe four studies are based on two different data sets analyzed with differentmethods, Tables 3 & 4. The studies were reviewed and approved by the localEthics Review Board at the Faculty of Health Sciences, Linköping University(98-323; 99-247, addendum 020529). The main ethic consideration forpapers I-III was the possible infringements on the patients’ personal, and thephysicians’ personal and professional integrity. In order to reduce these con-cerns both parties were informed about the nature and objectives of the inve-stigation and were assured that the analysis and presentation of the findingswould be performed without the investigators (with the exception of theinterviewer, LLÅ) knowing the identity of the participants. The written infor-mation given included the following statement: To which degree the knowledgeabout different kind of treatment alternatives of climacteric discomfort is discussedbetween physicians and patients, and how this influences the decision to treat, islargely unknown. The aim of our research project is to gather knowledge abouthow you as a patient understand the information given to you by the physician;whether you can make yourself understood; and how easy it is for you to raisequestions during the consultation.

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Paper I-III Paper IV(qualitative analysis) (quantitative analysis)

Participants/ Women aged 45–59 Specialists in gynaecology Women 53-54 years of agerespondents years with a scheduled at out-patient clinics of living in the community

consultation for a gynaecology. One clinic at of Linköping at the timefirst-time visit for a large teaching hospital of the questionnaires.discussion of climacteric and two community-baseddiscomfort and/or HT. clinics.

Sampling Consecutively identified Convenience sampling All women eligibleprocedure through a manual search according to the public

of the appointment lists census.for the participating physicians.

Material Audio-taped consultations Audio-taped consultations Questionnaires

Pairs of audio-taped consultations and semi-structured interviews consisting of open-ended questions conducted immediately after the consultations

Number of eligible 26 5 (two male, three female) Number of women and participants/ respondents after onerespondents reminder

1999: 1,760 / 1,298 2003: 1,733 / 1,339

Included 20 consultations Not applicable Respondents withconclusive answers for

19 pairs of consultation menopause-status:and interview 1999: 1,180 (67 % of 1,760)

2003: 1,263 (73 % of 1,733)

Reasons for Denied to participate: 1 Not applicable No response after one reminder

exclusion Suitable time for the 1999: 462consultation and interview 2003: 394could not be arranged: 4 Inconclusive answers

for menopause-statusTechnical failure: 1999: 1181 consultation, 2003: 761 patient interview

More information Table 5 in the thesis Table 1, Paper IVabout participants/respondents

Table 3. Data sets in the thesis.

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Paper I, II & III Paper II Paper IV(qualitative analysis) (qualitative analysis) (quantitative analysis)

Situation Consultations Semi-structured interviews with Questionnairewomen after the consultation

Data format Audio-recordings and transcripts Responses on discreteadjectival scales

Software QSR NUD*IST VIVO® (version 1.3.146, Qualitative Solutions SPSS for Windows& Research Pty. Ltd.). (release 10.1.0).

Classification Risk A-D, see paper II Not applicablesystem used Element of informed decision making according to

Braddock21

Statistical Cohen’s kappa (for inter-observer agreement of classification Cohen’s kappa (formethods of risk according to the context) test-retest stability)

Chi-2-testMann-Whitney U test/Wilcoxon rank sum test

One-way ANOVA

Table 4. Methods.

Papers I, II & III

Selection of the participantsTwenty-one women, aged 45-59 years, were recruited from three clinics ofgynaecology in 1999-2000. One clinic was an out-patient clinic of gynaecolo-gy at a university hospital; the other two clinics were community-based. Allthree clinics provided health care to the general public without requiring aphysician referral.The women were consecutively identified through a manual search of theappointment lists for 5 gynaecologists (2 male, 3 female) who agreed to parti-cipate in the study. The physicians were selected through convenience sam-pling and were informed about the objective of studying risk discussions butwere asked to use their usual consulting strategy. Women, who had a schedu-led consultation for a first-time visit for discussion of climacteric discomfortand/or HT, were identified consecutively and invited by letter to participate ina study about risk communication. The women had to be non-users of HT,

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be able to understand and speak Swedish, and be able to give their informedconsent to participate in the study. The criteria for participation were delibe-rately wide in order to ensure participation of women with different reasonsfor scheduling a consultation.

Age group N Civil status EmploymentSingle Married/ Retired/

cohabiting Working sick listed

– 45 1 1 0 1 046-50 9 1 8 8 151-55 6 1 5 6 056-60 4 0 4 4 0Total 20 3 17 19 1

Table 5. Socio-demographic characteristics of the women (n=20).

All women were native Swedes, except one woman born in Asia. For socio-demographic characteristics see Table 5. Six women were postmenopausal(more than 12 months since last menstrual bleeding), four women were peri-menopausal (between 6-12 months since last bleeding), seven women hadirregular bleedings during the last six months (premenopausal) and fourwomen had undergone a hysterectomy. The most common reason whywomen asked for medical advice and for an appointment was hot flushes andsweating. This was reported by 16 out of the 20 women. Sleep disturbances (n= 6), mood disturbances (n = 6), palpitations (n = 4), pain in joints and mus-cles (n = 3), headache (n = 2) and urogenital symptoms (n = 1) were otherreasons why women sought medical advice. One woman had no symptomsand wanted primarily to discuss prevention of osteoporosis. Before the con-sultation, each woman met one of the investigators who explained the studyand asked for and received the patient’s informed consent.

Data collection and validationThe consultations and interviews were audio-taped, except during the gynae-cological examination. The audio-tapes were transcribed in a broad transcrip-tion format capturing pauses and verbal support. The transcriptions were thencompared and validated against the tape-recordings by three of the authors(LLÅ, MiH and KK) independently.

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Twenty-six women were contacted. Out of these four were willing to partici-pate but a suitable time for the consultation, including audio-taping andinterview, could not be arranged. One woman refused to participate. Oneconsultation and one interview could not be analyzed due to technicalreasons. In total, twenty consultations, and nineteen pairs of consultationsand interviews, were analyzed. One of the women included had tried HT fora short period during a blinded clinical trial three years before the consulta-tion. None of the other woman had previous personal experience of HT.

This study was primarily designed to understand the variations of conceptionsof menopause, as well as risk communication during a consultation. The con-sultations were studied and analysed consecutively. During the latter part ofthe analysis, few new structures in risk communication emerged and thus thesample was considered saturated at 20 women for the purpose of analysingrisk communication.A good interviewer is a person with good knowledge in the field, and withskills and experience from interpersonal communication181. The semi-structu-red interviews were performed immediately after the consultation in a quietroom at the outpatient clinic by one of the investigators (LLÅ), a nurse withextensive experience in menopause medicine. An interview guide with open-ended questions was used throughout the interviews to minimize the influen-ce of the interviewer. Several differently formulated open-ended questionsexploring the women’s perception of risks and benefits associated with themenopause and HT were used. Three pilot interviews were performed withwomen who met the inclusion criteria in order to test the questions in rela-tion to the aim of the study. These pilot interviews showed the questions tobe understandable and deemed relevant by the participating women. Thepilot interviews were not included in the study.

Rhetorical strategies were defined as recurrent patterns of argumentation, lar-gely controlled by the physicians, which constituted solutions to the commu-nicative tasks and dilemmas involved in dealing with risks and in advisingwomen to take HT.

Data analysisThe consultations and interviews were analyzed using QSR NUD*ISTVIVO® (version 1.3.146, Qualitative Solutions & Research Pty. Ltd.). Datawere classified by two of the investigators (MiH and KK), working together.The women’s involvement in the decision making was assessed through an

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instrument - Elements of informed decision making21, 22 – chosen in 2000after an extensive literature search, and before the publication of the systema-tic review20 and the subsequent development of the OPTION scale24, see Table 1.

The data sets from the consultations and interviews were repeatedly organizedin a conceptual framework in order to identify and describe:1. the defining properties of the consultations, including different strategies

by the women and the physician, 2. rhetorical strategies employed by the physicians3. risk communication in general, and 4. different types of risk communication depending on the relationship to dis-

cussion about benefits.

Discussions about the risks and benefits associated with HT, or alternatives toHT, either by the woman or the physician, were coded as risk discussion.Discussions of risk in the same context as benefits were operationally definedas co-occurrence if they occurred in the same logical train of thought and notfurther apart than two turns of talk. For classification of comparison betweenalternatives, at least one alternative treatment/strategy to HT had to be men-tioned in the risk discussion. The first mention of HT in every consultation,and whether it was positive, neutral or negative, was identified. In addition,the first statement by either the physician or the woman acknowledging thedecision to treat or not to treat with HT was identified. The actual decision totreat was then classified as preceding, co-occurring, or as a sequel to the riskdiscussion.

During this iterative process several new concepts of how to describe the riskdiscussion were discussed and tested. New concepts and definitions were dis-cussed between at least two of the investigators. These discussions yielded arisk classification according to the context, i. e. whether or not risks were dis-cussed in the same context as benefits and/or alternative treatments in a 2x2table, Figure 10.

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Figure 10. Classification of risk according to the context. From Table 2, Paper II.See Paper I & II for examples.Reproduced with permission.

Discussion of Discussion ofrisks only risks in the

same context asbenefits

One alternative in Assigned risk Balanced riskisolation (RiskA) (RiskB)

Comparison Compared risk Risk differencebetween alternatives (RiskC) (RiskD)

Assigned risk, riskA describes the simplest way of communicating a risk. Thisis when the risks associated with a specific alternative are presented withoutreference to other alternatives, including inaction. It is called assigned risksince it is a personal choice whether the risk is seen as probability only, or as afunction of probability and consequence.

RiskB, or balanced risk, is when the assigned risk, riskA, is discussed in thesame context as the possible benefits of one alternative in isolation. When theassigned risk is discussed for more than one alternative at once, the risks arecompared to each other and classified as compared risk, riskC. A discussion ofbalanced risks, the risks and benefits associated with more than one alternati-ve, is named risk difference, riskD.

Paper IV

Selection of the participantsAll women who reached the age of 53 or 54 years during the study year andlived in the community of Linköping (number of inhabitants 136,000)according to the national census in 1999 (n=1,760) and in 2003 (n= 1,733).The age-group was selected on basis of a documented high frequency of curr-rent users of HT131.

Data collection and validationQuetionnares focusing on benefits and risks with HT and use of HT, were

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mailed to the participants’ postal addresses according to the national censuslate in 1999, and in the second quarter of 2003 (8 or 9-step adjectival ordinalscale, see Appendix III). One reminder was mailed after two months to thewomen who hadn’t answered.

The questionnaire in 1999 was validated in three steps.1. Three middle-aged women with appointments to one of the outpatient

gynaecological clinics answered the questionnaire and were interviewed byone of the investigators immediately after this. The objective of this was toensure that the questions were correctly understood, and the answeringalternatives were considered valid by the respondents. Some adjustmentswere made as a consequence of this.

2. Ten middle-aged women selected by convenience sampling were tested.Seven of them answered a re-test two weeks later.

3. The face validity of the questionnaire was tested by means of a structuredpersonal interview with the seven women who had answered the questionn-naire twice.

In two separate questions the women were asked for how large the risks forinconveniences (adverse drug reactions) (Swedish besvär (biverkningar)), andthe benefits (Swedish nytta) with HT were for a woman in general in themenopause. Since risk in many cases is a more complex dimension than pro-bability the use of the word probability was avoided. The test-re-test stabilityfor the questions on risks and benefits showed a good stability with a Cohen’skappa of 0.75 (linear weights). The median difference between first andsecond answer was 0 out of 8 steps. A questionnaire with identical questionsabout risks and benefits with HT was used in 2003.

Data were optically scanned and exported to SPSS for Windows (release10.1.0). The agreement between optical and manual reading was checked forthe first ten complete questionnaires and the optical reading was continuedonly after the manual and the optical reading agreed totally.

Data on number of dispensed Defined Daily Doses (DDD) of oral and trans-dermal oestrogen, and oestrogen-progestin combinations with a registeredindication of supplemental treatment during menopause were obtained fromthe National Corporation of Swedish Pharmacies for the period of 2000through 2004. This database covers all prescriptions dispensed to inhabitantsof Sweden (identified through their social security number) at all Swedishpharmacies.

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Statistical analysisData were analysed with SPSS for Windows (release 10.1.0). The data wascollected with a discrete ordinal scale and therefore non-parametric statisticalmethods (chi-2-test and Mann-Whitney U test / Wilcoxon rank sum test)were used for the main analyses, Table 4. One-way ANOVA was used forcomparison of number of information sources reported

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ResultsStructure and content of risk discussion in the consul-tations (papers I, II & III)The total audio taped speaking time varied between 15 and 25 min, with twoexceptions lasting 32 and 43 min respectively. Five different phases could beidentified in the consultations:

• Gynaecological history-taking.• Introduction of HT.• Discussion of risks and benefits of HT and other treatment options. • Gynaecological examination.• Closing (in which each patient was prescribed HT).

Discussion of risks and benefits could be identified in 18 of 20 consultations.In some consultations the discussion of risks and benefits of HT continuedafter the examination, and sometimes constituted a part of the end of theconsultation.

Word count showed that the discussion of risks and benefits with HT compri-sed on average 21 % of the consultations (excluding the gynaecological exami-nation). The risk discussion was asymmetrical, with the physician dominatingwith a 4:1 ratio of spoken words. No decision aids such as printed material ormultimedia presentations were used actively, neither before, during, nor indirect connection with any of the risk discussions and prescriptions.

HT was introduced by the physician in 19 of the consultations, in 15 cases ina positive mode. In one of the consultations HT was introduced by thewoman.

Patient participation in the decision making (paper I)The average number of identifiable criteria for informed consent, according toBraddock21, 22, for the decision to use HT was 4.0 out of 7 (range 2-6), Table1, Paper I. The clinical decision was specified in all consultations. In 13 casesthe woman’s preferences were explored, but in only 2 of the cases the woman’srole in decision making was addressed.

In 10 of the 18 consultations with risk discussion, the decision to prescribeHT came after the risk discussion, in five cases before the risk discussion was

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finished, and in three consultations preceded the risk discussion, Table 3,Paper I. In six cases the risk discussion continued after HT had been prescri-bed and the prescription had been handed over to the woman.

Risk classification (papers I & II)The information given by all the gynaecologists but one was about HT with-out any comparison with other treatment strategies. Quantification in nume-rical terms was used in five risk discussions, and only when discussing breastcancer. Absolute risk rates and absolute risk reduction were used.

The asymmetrical risk discussion with the physician dominating the conversa-tion showed similarities in structure and content in consultations with thesame physician, thus making it possible to assume that the different physici-ans had different strategies for this part of the consultation. During the analy-sis phase different strategies for risk discussion were identified depending onthe context, i. e. depending on whether or not the risk associated with treat-ment was discussed together with the possible benefits, and whether or notone or several treatment alternatives were discussed. As a result of these fin-dings a separate risk classification according to the context was developed aspresented in Methods, Figure 10.

The application of this classification made it possible to illustrate the majordifferences between the consultations, and thus between the physicians, seeTable 3, Paper I. The physician C used both riskB and riskD in the majority ofthe consultations, physicians B and D used both riskA and riskB, physician Eused only riskB, and physician A used riskB in most but not all consultations.

Rhetorical strategies (paper III)In paper III, the rhetorical strategies of the physicians were further explored.The word risk was avoided to a considerable extent and the term drawbackwas used instead. Eight different rhetorical strategies were identified withinthe consultations, Table 6.

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Rhetorical strategy Description

Recontextualising risks in terms By placing ideas and concepts in a new concept theirof drawbacks and benefits meaning will be modified. The professional/institutional

framing of the discussion leads to a dispreference for “risk talk” and a preference for simplified drawback-bene-fits calculation.

Simplifying calculations Instead of discussing risks and benefits in terms of their relative weights and probabilities, a simple calculation of the number of benefits and risks is used.

Embedding drawbacks in positive A positive bias to HT is given by either introducing it in aenvironments positive way, and/or not mentioning drawbacks without

discussing possible benefits.

Asking for the patient’s By first topicalising one (or several) worries by theperspective first woman, the physician talks him/herself into a position

where (s)he can give a positive message after the negative aspects have been dealt with.

Ending with positive aspects Always end with positive aspects – “Pollyanna strategy”

Warding off objections If the patient mentions worries, there is often a cascade of mitigations from the physician, combined with a massive enumeration of benefits.

Selling the option of HT A selling strategy: don’t force anything on the woman, butinvite her strongly to try HT.

Moving from menopausal There is a move from the woman’s (current) problems toproblems to long-term medical prevention issues. The climacteric is reframed from arisks period of inconveniences to the starting-point of a period

of increased medical risks.

Table 6. Rhetorical strategies used by the physicians in the consultations. SeePaper III.

Changes in women’s attitudes towards HT (paper IV)The perceived level of risk with HT was significantly higher, and the percei-ved level of benefit was lower in 2003 than in 1999, according to the answersin the two questionnaires (both p<0.001, chi-2-test and Mann-Whitney Utest). See Figure 11 and Table 3, Paper IV.

Even though the median for the risks with HT differed only one out of eightsteps (from pretty low in 1999 to average in 2003), and the median for bene-fits of HT did not change at all (pretty high in both 1999 and 2003), there

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Very high

High

Pretty high

Average

Pretty low

Low

Very low

None

Risk 1999 Benefit 1999

Risk 2003 Benefit 2003

still was a major differ in the extremes. In 1999 every eighth woman (12.8 %)perceived the risk with HT as pretty high or higher. In 2003 this had increa-sed to every fourth woman (24.8 %). In 1999 four out of five women (79.5%) saw the benefit of HT as pretty high or higher, but in 2003 this fractionhad decreased to two out of three (68.6 %).

Figure 11. Benefits and risks withHT as reported in 1999 (n=1,180)and 2003 (n=1,263). See alsoTable 3, Paper IV.

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Changes in women’s use of HT and alternative treat-ment strategies for climacteric discomfort (paper IV)The number of dispensed Defined Daily Doses, DDD, of HT (as defined inMaterial and Methods) per 1000 women aged 53-54 years and day in Swedendecreased from 384 in the first quarter of 2000 to 216 in the third quarter of2003 when the second questionnaire was answered (- 44 %). In Linköpingthe amount dispensed decreased from 397 to 199 DDD per 1000 womenaged 53-54 years (- 50 %), Paper IV, Figure 2.

The fraction of women aged 53 to 54 years in Linköping who reported curr-rent use of HT decreased from 40.5 % to 25.3 % (a relative decrease of 38 %).The decrease in reported use was a combination of both fewer women star-ting, and more women discontinuing HT. Both effects contributed to a simi-lar extent (7.5 vs. 7.8 %) to the reported decrease in current use of HT in2003. At the same time the fraction of women that either used, or had used,natural remedies against climacteric discomfort increased from 11.2 % to 24.1 %,Table 2, Paper IV.

Sources of information about HT (paper IV)Nearly two thirds of the women who answered the questionnaire in 2003(799 out of 1,263 or 63 %) reported that they had received new informationabout HT during the last year, Table 4, Paper IV. The main sources of newinformation about HT during the last year among all women were newspa-pers or magazines (reported as being a source by 43.8 % of the women) andtelevision or radio (31.7 %). The third most common information source washealth care personnel (18.3 %). The differences between media sources (news-paper/ magazines or television/radio) and health care personnel were signifi-cant (p<0.001, chi-2-test). Few women had received new information throughthe Internet (4.5 %). Many women reported having received informationfrom more than one source, Table 7.

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Received News- TV or Other Health Relatives Internet Total No Totalinformation paper or radio source care or friends Yes answer Nofrom source magazine personnel

Newspaper

or magazine485 310 168 82 69 31 485 155 623

TV or radio 400 131 71 75 22 400 172 691

Other source 292 69 60 25 292 187 784

Health care

personnel203 36 7 203 152 908

Relatives or

friends 159 8 159 217 887

Internet 45 45 255 963

Table 7. Reported sources of information during the last twelve months (2003,n=1,263). Out of the 485 women reporting having received information throughnewspapers or magazines, 310 also reported having received information throughTV or radio. 155 did not answer that specific question.

Current and previous users of HT reported receiving information from moresources than never users (average number of sources1.44, 1.43 and 1.11respectively), Table 8. Of the 203 women who had received information fromhealth care personnel 111 were current users of HT. Women with current useof HT had received information from health care personnel significantly moreoften than women with previous use, Table 5, Paper IV.

n Mean 95% Confidence Minimum MaximumInterval for Mean

Current use 319 1.44 1.30-1.57 0 5Previous use 242 1.43 1.28-1.58 0 5Never use 702 1.11 1.02-1.20 0 6

Total 1263 1.25 1.19-1.32 0 6

Table 8. Average number of reported information sources per respondent, depen-ding on their HT-use. The three groups are not equal (p<0.001, one-way ANOVA).Never users reported significantly fewer sources than both current users and pre-vious users.

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DiscussionThe communication of the possible benefits and harms of different actions inhealth care is one of the most critical elements in empowering the patient andensuring concordance. Communication is a two-way process and consists ofmuch more than presenting fact about different actions (such as for instancedrug treatment), and the expected outcomes of these actions. Communicationin health care is about understanding each other; acknowledging each othersopinions and beliefs; discussing expected outcomes and evidence for differentoptions; and for the health care professional to explore not only the patientsunderstanding but also the patients preferences for his/hers role in the deci-sion making, and for different alternatives.

Risk can be interpreted as a probability of an adverse event, or a function ofthe probability and the magnitude of the consequences. Risk can also bedescribed, and be differently perceived, from different perspectives, i. e. froma personal or a societal perspective. This makes it difficult both to assess andto discuss risk. The way probabilities and possible consequences are presenteddoes influence the understanding and interpretation. The different ways ofpresenting risk, such as absolute or relative risk reduction, number needed totreat etc. is sometimes interpreted differently by health care professionals, pati-ents, and citizens. Communication is further complicated by cultural filtersand different rules-of-thumbs employed in decision making. It is thus not sur-prising that it is hard within the limited time available in a consultation toestablish a concordance between the physician and the patient about thebenefits and harms associated with different treatment alternatives.

Easier access to information through patient organizations, traditional media,and new information sources, including the Internet, have helped to empowerthe patient. The interaction between the physician and the patient is influen-ced not only by patients that have already formed an opinion before the con-sultation, but also when the physician expects that to be the case, whether it istrue or not.

This was one of the reasons for choosing hormone treatment as an examplewhen studying communication of benefits and harms with different treatmentalternatives in health care. Decisions about hormone treatment against climac-teric discomfort (HT) are made by women competent to make decisions, i. e.with a high autonomy. They are most often healthy, relatively well-informed

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from different sources, and most often in their fifties. This made it probablethat benefits and harms actually were discussed within the consultations. Inaddition, the ethical conflict of studying the consultations was easier to resolvewhen studying individuals competent to make decisions discussing questionsthat were not immediately life-threatening, as opposed to cancer treatment.

During the last few years the long-term benefits and risks with HT have beendocumented through large randomized controlled studies with long duration.These studies showed less benefits and higher risks than expected from theearlier studies and theoretical considerations. The results are summarized in aCochrane review150and have contributed to the major decrease in the use ofHT internationally152, 155, 156. After receiving information about the two pivotalstudies HERS II140, 154 and WHI141in 2002, many women either stopped, ordid not start treatment with HT166-171. Media reports have consistently beenthe most frequently reported source of information, although the relativeimportance (and thus impact) of different sources has not been well studied157.The study results have confused many women165, and many women haveexpressed a wish for more information about the risks and benefits with HT176,

177. In 2005 a study calculating the population attributable risk based on theresults from WHI estimated that 3,440 cases of breastcancer in Swedenduring the nineties were caused by HT182. This study was widely reported inthe media. An accompanying editorial from the Medicinal Products Agencydiscussed some methodological problems with the study, but concluded thatHT should only be used within the defined indications and during the shor-test possible time183.

In this thesis women in their early fifties and their conceptions of HT are stu-died. In the questionnaires the women were 53-54 years, and in the studiedconsultations the median age was 50.5 year (range 45-59). The two pivotalstudies in 2002 did however not study the risks and benefits for these women.The study HERS II140, 154 included postmenopausal women younger than 80years with established coronary disease who had not had a hysterectomy. Theaverage age at inclusion was 67 years (range 44-79), and the mean follow-uptime was 6.8 years. In WHI141 postmenopausal women 50-79 years wereincluded. The average age at screening was 63 years and the mean follow-uptime was 5.2 years. The study was stopped early by the safety monitoringboard because the evidence for breast cancer harm, along with evidence forsome increase in coronary heart disease, stroke, and pulmonary embolism out-

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weighed the evidence of benefit for fractures, and possible benefit for coloncancer over the average 5.2-year follow-up period. Thus the reported increasein absolute risk for breast cancer, and for other side effects, were findingsamong women significantly older than most women entering the menopause.

There was a marked discrepancy between the low use of HT among womenin general, and the high use among female gynaecologists, and female partnersto gynaecologists, in Sweden, both in 1996 and 2003184. This makes it proba-ble that the deciding factor whether or not to use HT is the woman’s attitudetowards HT. This attitude will influence both her willingness to discuss treat-ment with HT, to accept a prescription, and to have that prescription dispen-sed at the pharmacy; not to mention to actually take the drug as prescribed.The knowledge of the existence of such a difference in attitudes towards HT,with many women sceptical against HT, might very well influence the interac-tion between women and physicians.

Papers I, II & IIIThe first three papers of this thesis focus on the interaction between twentyotherwise healthy women with their five physicians during consultations withthe specific aim of discussing climacteric discomfort and/or HT. These con-sultations took place before the results from HERS II140, 154 and WHI141 wereknown. They can be described as best-case scenarios. The participatingwomen were healthy, had initiated the consultation with the specific aim todiscuss a specific issue, and thus probably were relatively well-informed befo-rehand. The way of recruiting the women, by scanning for appointments fordiscussion of treatment of climacteric discomfort, probably biased the sampletowards active women actively searching for information, and perhaps alreadyplanning to use HT. The women might also have received information aboutHT in earlier consultations with the same or another physician.

The women and the physicians had volunteered to participate and were infor-med about the nature and objectives of the investigation (see Methods, page51). This might have biased the findings in two ways. First of all, knowledgeof the objectives of the study might have made the physicians and/or thewomen more focused on the process of communicating the risks and benefitswith HT. As a consequence more time might have been used to discuss bothHT and the alternatives. This knowledge might also have made the physiciansabandon their usual strategies. In addition, the studying of the interactionbetween the women and the physicians could have influenced the consulta-

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tions in a positive way by the attention given to the participants and theirroles – a Hawthorne effect185.

The field observation considered of a non-participatory observation. The con-sultations were audio-taped, except during the gynaecological examination.The physician had been instructed to refrain from discussing risks and bene-fits during this phase of the consultation. Thus all risk discussion ought tohave been captured, but the discussion might have been biased by the factthat the physicians and the women could not interact freely during the wholeconsultation. The presence of a tape-recorder in the consultation room mighthave influenced the interaction. The use of a tape-recorder also means thatother types of interaction, such as visual cues were overlooked. The use of abroad transcription format (as described in the Methods section), and compa-rison with the audio-tapes individually by all of the three authors directlyinvolved with the analytical process, minimized the risk of missing vital partsof the spoken communication.

The purpose of sampling in a quantitative study is usually to study a random-ly selected, and thus representative, subsection of a precisely defined popula-tion in order to make inferences about the whole population. In a qualitativestudy the aim is not to have a statistically representative sampling since itwould lead to a vast data set with an obvious risk of the analysis becomingsuperficial instead186. Instead, the exploratory nature of qualitative researchrequires a sampling to cover a range of participants or situations with differentviews and reactions. A common method is to continue the sampling and ana-lysis until no new structures emerges in the analysis, i. e. until the dataset issaturated. The question of whether or not it is possible to infer the findingsfrom one isolated study to a larger population is referred to as generalizability(or external validity). In quantitative research this is handled mainly by sta-tistical methods. Findings from qualitative studies might need to be furtheranalysed through different techniques such as combining qualitative researchwith quantitative studies, and/or different sampling procedures such as purpo-sive sampling187.

The term validity in qualitative research stands for truth, or to which extentan account accurately represents the social phenomena to which it refers187-189.In other words, whether the researchers have based their findings on a criticalinvestigation of all available data, or presented anecdotes that do not describeor fit the complete dataset. There are different techniques to handle the

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question of validity, or trusthworthiness, in qualitative research. Lincoln &Guba have listed four specific criteria that ought to be adressed: credibility,transferability, dependability, and conformability190.

The main focus on the different techniques are to try as convincingly as possi-ble to refute the findings described, either through the studied dataset orthrough triangulation where different kinds of data and different methods arecompared in order to corroborate each other. This is however not always achi-evable, due to lack of time and resources. A variant of this technique is theconstant comparative method where the researcher always should attempt tofind another case through which a provisional hypothesis could be tested, andif rejected reformulated. While a small number of cases support the hypothe-sis, one negative case disproves it and the cycle of examination of cases, redefi-nition of the phenomenon, and reformulation of hypotheses is then repeateduntil the final hypothesis is accepted within the total dataset studied191. Theconstant comparative method stresses the use of the total dataset, i. e. a com-prehensive data treatment. Within quantitative studies the researcher searchfor statistically and clinically significant, non-spurious correlations and is satis-fied if most or nearly all of the data support (doesn’t reject) the hypothesis. Inqualitative research on the other hand, the findings ought to be relevant to alldata collected. This means that deviant-case analysis is an important tool inorder to prove the validity of the findings.

An important distinction when considering the validity of the research is thedifference between the analytical study results and the description of the data-set. The latter, is by nature often qualitative – number of participants, wordcount, phases in the consultation, time sequence for different discussions anddecisions, number of different types of risk communication etc. These data arepresented in order to give a description of the dataset, not to infer conclusionabout how these dimensions are present in the health care, nor to draw anyconclusions about statistically significant differences within the dataset.Traditional statistical techniques are not relevant since the sampling techniquedoesn’t strive neither to achieve statistical power, nor to have a statistically ran-dom subset of the situations studied, but rather to find a dataset where manyimportant different situations are represented.

Another technique used to validate qualitative studies is respondent validationwhere the tentative results are presented to the participants in order to be fur-ther refined by the participants’ reactions. Respondents can of course describe

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the context of their actions, but such feed-back cannot be taken as a directvalidation or refutation of the observers’ inferences189, 192.

In this study five physicians (two male, three female), all specialist-trainedgynaecologists, participated. The analysis showed distinctive differences bet-ween the physicians in how risk was communicated, especially in relation tobenefits and alternative treatments. The five physicians could be divided intofour different groups, see Results/Risk classification, page 62. Physicians oftendominate consultations and this was the case in these consultations also. Thusone could argue that the study covers not twenty consultations, but four orfive types of consultations when considering risk communication. The num-ber of physicians, and not the number of consultations (or participatingwomen), should therefore be considered the main limiting factor in this ana-lysis. Even though few new structures emerged in the latter consultations thisprobably would not have been true with more participating physicians and/orother types of consultations included. First of all, it is reasonably to assumethat there are other types of strategies present in the real world since we detec-ted at least four different strategies when classifying risk communicationaccording to the context among the five participating physicians. Secondly,not all HT treatments are initiated by specialist-trained gynaecologists.Thirdly, not all physicians working at gynaecological policlinics are specialist-trained. Fourthly, most decisions to start treatment with HT are probably notmade in consultations with this as the sole purpose for the consultation.

The physicians’ tendency to avoid the term risk and instead use other termssuch as drawback is in agreement with earlier findings84. It is also in accordan-ce with Hollnagel who recommends avoiding value laden words as risk andchance in exchange for absolute estimates of the risk reduction27, 193. The varia-tion between the women’s description of the benefits and risks with HT afterthe consultations was high. This is not surprising since the women had diffe-rent social and cultural backgrounds, had different symptoms, and probablyhad different preconceived conceptions of HT, of drugs in general, and of themenopause194.

There was ample time during the consultations to address the issue of themenopause, disorders related to the menopause, and different treatment alter-natives. The consultations also scored high on identifiable criteria for infor-med consent with in average 4.0 out of 7 elements identified. In Braddock’soriginal study fifty decisions about new medication were identified, and for

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these decisions the mean number of elements discussed was 1.4. The validityof Braddock’s result has however been questioned since Braddock’s strategy fordata collection might have made physicians with previous malpractice claimsover-represented195.

In several of the consultations the risk discussion either preceded or continuedafter the decision to treat had been made and expressed by either the physicianor the woman. The consultations were few and thus chance alone couldexplain this finding. The finding does support the interpretation of the rhetori-cal strategies of the physicians as a selling strategy trying to overcome either alack of knowledge and/or different attitudes among the women towards HT.This is in accordance with the finding that the use of HT was much morewidespread among female gynaecologists (71 %), and partners to male gynae-cologists (68 %) with climacteric discomfort, than among Swedish women ingeneral with climacteric discomfort156. There are however other equally possi-ble, and perhaps concurrent, explanations for this finding. The decision to treatcould have been interpreted by the physicians and/or the women as a proposi-tion to treat, open to rejection later in the consultation, and not an actual deci-sion. The women could also have been seeking reassurance in a decision alrea-dy made by them by taking initiative, either through direct questions or othercues perhaps not captured by the audio-recording, later in the consultation,thereby starting a new discussion about possible benefits and harms. Likewise,the physicians could initiate a new discussion as a strategy to forestall the needfor such reassurance, or to inform the women more thoroughly.

The classification of risk into four different groups depending on the context(riskA through riskD, see Paper II) was easy to accomplish and showed a goodinter-observer reliability. The inter-observer agreement was good (Cohen’skappa 0.78) for the most critical concept, classification of different benefitsand risks associated with HT mentioned and agreed upon in the consulta-tions, and expressed by the women in the interviews. This has to be seen onlyas a description of the inter-rater reliability within the current research pro-ject. The intra-rater, as well as the inter-rater reliability, ought to be tested indifferent data sets in order to be considered evaluated. The classification hel-ped to describe the structure of the consultations, especially when identifyingthe physicians’ different strategies for risk discussion.

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Paper IVAn essential question when assessing a questionnaire study is whether therespondents understood the questions posed and the response alternativesgiven. The questions used to study the women’s estimation about risks andbenefits with HT were part of a questionnaire validated in three consecutivesteps (see Material and Methods), and with a good test-re-test stability withCohen’s kappa.Risk is a different variable to handle in surveys. First of all, it is not well defi-ned in the ordinary vocabulary and therefore the respondent might misinter-pret the question posed. Secondly, risk can be either subjective or objective,i. e. referring to your own risk or your perception of the average person’s risk.Thirdly, risk is either a simple variable equal to the probability, or a com-pound variable which is a function of both probability for and the magnitudeof the consequences of different outcomes. Finally, words describing differentlevels of likelihood or risk might mean something quite different for anotherperson79. Careful wording and validation of both the question and the anchor-points or alternatives is thus of utmost importance. Otherwise the survey maymeasure something else than it is supposed to measure.

There are principally three different alternatives when recording the respon-dents answer in quantitative studies of risk estimation196.

1. Direct estimation of the magnitude, such as for instance visual analoguescale197 and adjectival scales (Likert, semantic differential scale)198, 199.

2. Comparative methods where the respondent choose among different alter-natives representing different levels of risk.

3. Econometric methods such as standard gamble200 and time tradeoff201,where the respondent anchor their preference to extreme states, for instanceperfect health – death.

The alternatives have different pros and cons. While direct estimation techni-ques are simple and quick ways of constructing, validating and administeringa survey, the ordinal nature of the scale is often obvious and undesirable. Witha comparative method the ordinal nature might be obscured, but suchquestionnaires are more time-consuming to construct and validate.Econometric methods assume that under conditions of uncertainty peoplewill act rationally and make rational choices. There are however several pro-blems, including framing, with using the state of death as an anchor-point.

In this study the respondents were asked to estimate the risk directly by using

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a discrete ordinal scale with adjectival descriptions. The choice of not only themethod but also scales, not to mention different wordings of anchor pointsand discrete alternatives, might influence the level and accuracy of the ans-wers. So does the statistical method when analyzing the result. In this studythe data was collected with a discrete ordinal scale and therefore non-parame-tric statistical methods were used for the main analyses.

A postal questionnaire in Swedish will lead to an under-representation ofwomen from other cultures and other mother-tongues, as well as analphabeticwomen and women with dyslexia. The questionnaire was a follow-up of anearlier study on symptoms associated with the menopause129. It included alleligible women in Linköping community and the response rates were high (74 %and 77 %) after only one reminder.

In the questionnaire of 1999 menopause status was assessed through severalcompounded questions in congruence with an earlier questionnaire129. Thislead to a relatively high degree of incongruent answers from women who sub-sequently were excluded (n=118). In 2003 the question about menopause sta-tus was changed in order to make it easier to answer correctly. This probablyexplains the statistically significant difference in menopause status (79.2 % vs.75.7 % postmenopausal), Table 1, Paper IV. The way of selecting the women(all women in the age group in a defined community); the high response ratewith only one reminder; the high concordance between reported use of HTand dispensed prescriptions of HT to the sampled group of women all supp-port our assumption that the groups in 1999 and 2003 were representativesamples of the population, and that the difference in menopause-status was anartefact. In addition, the concordance between the reported use of HT in1999and 2003 and the levels and profound change in dispensed prescriptions forthe same age group of women in Sweden supports the assumption that thesample was representative for Swedish women in the same age group, and thedifference in menopause-status an artefact.

For the studied time period the available data in the national prescriptiondatabase at the National Corporation of Swedish Pharmacies could not identi-fy the number of individuals treated. The number of treated individuals hadto be estimated by using the unit Defined Daily Dose, DDD, as defined in2005202.

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Two assumptions were made:

1. that the defined daily dose equalled the average consumed daily dose2. that women who filled their prescriptions also took their dispensed HT

The first assumption was deemed valid since most products within HT (asdefined in appendix II) has only one recommended daily dose which coinci-des with the DDD. The second one could be questioned. However, eventhough there is lot of evidence that dispensed prescriptions not always areconsumed, in this case with long-term treatment it is reasonable to assumethat a woman who stops taking HT will not fill her next prescription. Sincethe maximum time for which a prescription is dispensed within thePharmaceutical Benefit Scheme is three months, and the recommended dura-tion of treatment with HT is three to five years203, this assumption would leadto an overestimation of in the worst case less than 10 %.

The DDD is the assumed average maintenance dose per day for a drug usedfor its main indication in adults. It is a unit of measurement and does notnecessarily reflect the recommended or the prescribed daily dose, PDD. HTcan be prescribed in different doses and therefore it is possible that fear ofoestrogen and its side effect might have led to reduced doses and a decrease indispensed DDD. In addition, different products might have a different ratiobetween PDD and DDD and thus a switch between products might influencethe number of DDD. Between first quarter 2000 and the third quarter 2003the average DDD per dispensed prescription for women 53-54 years inLinköping decreased with 18 % (from 78 to 63 DDD/dispensed prescription)while the decrease in DDD per 1000 women was 50 %204. Thus, a reductionin dose of HT could explain part of the reduction in DDD.

The decrease in use of HT in both the women answering the questionnaire,and women of the same age group living in Linköping, follows the nationaland international trend for the time period. Among the respondents opinionabout risks and benefits associated with HT differed significantly between thequestionnaires, with HT seen as a less beneficial and associated with a higherrisk for complications in 2003 compared with 1999. These findings are con-sistent with another Swedish study of attitudes towards HT in the last decadeamong women 45-60 years of age205. The reported use of natural remedies in2003 was 6 %, an increase from 1 % in 1999. The number of previous usershad also increased from 9.6 to 18 %. Whether this is a true increase in the useof natural remedies or a time-dependent factor in interpreting the term,

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and/or a different attitude to the use of natural remedies in the society couldbe debated. The definition of natural remedies in Sweden changed in 1993206,and as a consequence the use of the term by lay persons has changed slowlyduring the last decade.

The reported current or previous use of natural remedies against climactericdiscomfort was higher in 2003 than in 1999. When interpreting the reliabilityof this result one has to consider that in 1999 the number of women who didnot answer the question of natural remedies was higher than the number thatused, or had used it (218 vs. 107). In 2003 the drop-out for this question waslower (92 vs. 282 current or previous users). The change doesn’t have to be aresult from a change in opinion about natural remedies since it may, at leastin part, reflect the fact that fewer women had an effective treatment of theirmenopausal symptoms in 2003 (25.3 % current users vs. 40.5 %). Fewwomen used, or had used acupuncture against climacteric discomfort both in1999 and 2003.

News media reports about drugs have been shown to include inadequate orincomplete information about the benefits, risks, and costs of the drugs andabout financial ties between cited experts and pharmaceuticalmanufacturers207. A majority of the women had received information throughmedia in the last twelve months before the questionnaire in 2003. Mass mediasuch as newspapers, magazines, television or radio were the most commonreported sources. Women with current use of HT reported having receivedinformation from health care personnel more often than women with pre-vious use. The most plausible explanation for this is more opportunities forwomen under current treatment with HT to discuss their treatment with care-givers. Another explanation could be that women with HT are more active inseeking information about their treatment than women without HT.

The results are congruent with the results from review of women’s opinionsabout HT157 and from a current survey with telephone interviews in Germanywhere women were more likely to continue HT (60.4 %) when they hadreceived information about WHI only from physicians, compared with whenmass media was the source of information (46.1 %)4.

Even though women with previous use of HT had received information fromthe Internet more often (8.0 %) than either current (3.4 %) or never users(3.8 %) the result is neither statistically, nor clinically, clearly significant. Theactual number of women answering the question with yes were low (45 out of

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1263) and 12 analysis were performed (table 5, paper IV). After a Bonferroni-correction for multiple analysis the achieved p-values would be to high for astrict interpretation of statistical significance208, 209.

The questions about sources of information about HT were prone to recallbias. The women had to remember what kind of information they had recei-ved, when they had received it, and through which media channel. It was pro-bably easier for women who had recently stopped or started taking HT, toremember when and where they received their information especially if thatinformation had influenced their decision in either direction. It is also plausi-ble to assume that information sources that the women deemed more relevantor easier to understand, were easier to remember and thus reported to a higherdegree.

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ConclusionsThe conclusions from the studies included in this dissertation are:

1. A system for classifying how risk is communicated in relation to the bene-fits, and for different treatment alternatives, is possible to construct andcould be used to describe different types of communication patterns in theconsultations studied.

2. The validity and reliability of this system of classifying risk communicationought to be validated in another dataset.

3. Within the studied consultations the perspective of the physicians wasmainly on prevention while the women were more focused on symptomalleviation.

4. Eight different rhetorical strategies by the physicians could be identifiedwithin the studied consultations.

5. Between 1999 and 2003 the use of HT in women decreased dramatically.This was in accordance with international trends.

6. The decreased use of HT correlated with pronounced changes in the opini-on about risks and benefits with HT. Between 1999 and 2003, the opinionabout benefits and risks of HT among Swedish women 53-54 years of age,changed significantly to HT being associated with both a higher risk andless benefits.

7. Media were a more frequent source of information about HT than healthcare personnel among women 53-54 years of age. The relative impact ofdifferent information sources was not studied.

Whether or not to use HT is a complex question that cannot easily be answe-red either by the woman, or the physician, or the woman and the physician incooperation, without taking into consideration several issues:

• The woman’s and the physician’s knowledge, attitudes towards and beliefsabout the menopause and HT.

• The slowly changing concept of patient-physician interaction into a moreactive partnership.

• The multitude of, and easy access to, information sources, and the mediainterest in questions relevant to a large audience.

• The changing evidence about short- and long-term effects of HT. • How the menopause is perceived in the society.

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• Basic theoretical concepts in the field of communication, especially withinrisk communication.

• Marketing and communication strategies of the manufacturers of HT, andother parties with vested interests in HT.

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Reflections & future researchThe consultations showed a high degree of patient involvement as measured bya specific instrument – elements of informed decision making. The interviewsshowed (even though this is not reported in the papers included in this thesis)that most of the women in the interviews expressed confidence in their treat-ment, satisfaction with the discussion, and that the physician had listened totheir agenda. During the consultations several women raised other issues, notrelated to HT and thus not included in the analysis, which they hadn’t discussedearlier with health care professionals. My subjective and professional interpreta-tion as a physician is that these consultations in fact were very good consulta-tions.

Why then does the result from the studies show a gap between the ideal situa-tion and the these consultations? First of all, when studying only the part ofthe consultations where the benefits and harms with different treatment alter-natives are discussed, a lot of information about how the physician and thewoman interact is lost. Secondly, there are alternative explanations to some ofthe findings, such as the order between the actual discussion to treat and therisk discussion. Thirdly, the different steps in an interaction cannot be com-pletely separated from each other since they depend on each other. But the

Science is a grand thing when you can get it; in its real sense one of thegrandest words in the world. But what do these men mean, nine times outof ten, when they use it nowadays? … They mean getting outside a man andstudying him as if he were a gigantic insect: in what they would call a dryimpartial light, in what I should call a dead and dehumanized light. … Idon’t deny the dry light may sometimes do good; though in one sense it’s thevery reverse of science. So far from being knowledge, it’s actually suppressionof what we know. It’s treating a friend as a stranger, and pretending thatsomething familiar is really remote and mysterious. … Well, what you call‘the secret’ is exactly the opposite. I don’t try to get outside the man. I try toget inside …

From The Secret of Father Brown by G. K. Chesterton

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main explanation might very well be that the ideal communication is hard toachieve within the limited time available in a consultation, and that thewoman (or patient) doesn’t expect something even close to that. Both patientsand physicians have earlier experiences about what to expect of the healthcare, and this probably influence their satisfaction with the consultation. Thisprobably is the case with me as a subjective observer too.

If we accept that shared decision making is not only a legal requisite but also atool to ensure concordance, and thus a successful treatment – and if we assu-me that a thorough communication of benefits and harms of different treat-ment alternatives are necessary to achieve shared decision making – then wehave to search for a solution that is possible to achieve in daily practice. A firststep would to be to discuss solutions to decisions about short-term and long-term (or several years of ) treatment separately. When the treatment continuesfor a long period, perhaps even for the rest of the life, then it is extra impor-tant to find time to discuss the different treatment alternatives in detail. Oneway to achieve this is to see risk communication as a process that starts before,and continues after the consultation. Another option is better collaborationbetween different groups of health care professionals.

The finding that these consultations to a high degree were driven by the phy-sicians’ agenda is not surprising considering that the physician is supposed todominate the information exchange. If physicians can acknowledge that theyalready are agenda-driven to a high degree, then it might be easier for them toaccept to use a decision aid in the consultation. Such a strategy might indeedgive the physician more freedom to respond to concerns voiced by the patient.A structured agenda for the main issue would probably be easier to deviatefrom than a personal and informal one, since there would be less risk of for-getting important part of the information with a such a decision aid.

The change in the women’s opinion about HT was pronounced and seems tohave influenced the use in the population to a higher degree than the relativesmall revisions of guidelines, or the small change in the attitudes among gyna-ecologists. One explanation for this discrepancy might be that the scientificstudies included women on average 10-15 years older at inclusion, thanwomen entering the menopause. The long-term effects among the women inthe studies are not easily transferred to the current Swedish guide-linesrecommending short-term (less than five years) treatment of symptoms inwomen entering the menopause. Physicians’ knowledge about this differencein opinions about, and attitudes towards HT, might very well influence the

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physicians’ strategies towards a more selling strategy. This can be one explana-tion of the tendency of the gynaecologists to move from the women’s symp-toms to preventive aspects. Acknowledging that there is a wide gap in howwomen in the menopause and gynaecologist perceive HT, and that this gap isparty explained by how scientific evidence should be interpreted for differentage groups might be a starting point for developing a different strategy to dis-cuss the benefits and harms with HT, both in the society at large and in con-sultations. Such an intervention could be based on the experiences from earli-er studies of decision aids before and during consultations119.

The introduction of an electronic version of the SCORE risk charts, theHeartScore®, by the European Society of Cardiology raises new possibilitiesbut also new concerns116, 117. The vision expressed by the Society that at the endof the consultation, the clinician may print an individual’s health advice based ontheir actual risk profile raises the questions about how the patient will perceivethe information given, and how this tool will influence the consultations andthus concordance.

In conclusion, a deeper understanding of the concept of risk is needed inorder to achieve an effective communication of risk, both in consultations andin campaigns to educate and inform the public about health care.

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AcknowledgmentsI wish to express my sincere gratitude to all those who generously have contri-buted to this thesis. I particularly want to express my thanks to:

The 2637 women in Linköping answering the questionnaires, and the 21women and 5 doctors who generously agreed to have their interaction studi-ed, and in addition took the time to be interviewed afterwards.

My supervisor, Karin Kjellgren, for your unfailing enthusiasm, your wideknowledge in the field of communication, and your ability to help me stayfocused on the patient.

My associate supervisor professor, Johan Ahlner, for recruiting me to thedepartment of clinical pharmacology, thereby not only introducing me intothe world of pharmacology and critical assessment but also giving me time toreflect on issues important for me, such as the subject of this thesis.

My associate supervisor professor, Mats Hammar, for introducing me into thefield of menopause and HT and for supporting me in all conceivable ways,including recruiting Alexander, Andreas, August, Martin and Olle who hand-led the questionnaires.

Lotta Lindh-Åstrand, my co-author, and brilliant research nurse who recrui-ted, informed and interviewed the women. I wish you the very best luck withyour own studies about the conceptions of menopause.

Professor Per Linell for your expertise and your analytical skills.

Dr Jan Brynhildsen, co-author and colleague, who helped devise thequestionnaire study. Thank you for your skilled reflections and assistance withthe writing. Dr Susanne Johansson for all assistance with the first questionnaire.

Professor emeritus Edgar Borgenhammar, Nordic School of Public Health,Gothenburg, for being there and giving the right impetus at the right time.

Professor Lennart Sjöberg, Center for Risk Research, Stockholm School ofEconomics, for generously assisting me several times in my early attempts tograsp the wide research area of risk.

Professor Curt Peterson and all my colleagues at the Department of ClinicalPharmacology for keeping up with me and my ideas and for supporting me

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through the years, and especially professor emerita Elisabeth Hamrin for allyour support during this time.

Associate professor Peter Nilsson, Department of Clinical Sciences, Malmö,for constructive criticism and encouragement.

Johnny Dahlgren for assistance with the mysteries of printing a thesis, and PerNorberg for actually reading (most of ) it.

Elinor Sviberg Carlberg for professional transcriptions of consultations andinterviews.

Agnetha, Göran, Jonatan, Kjell and Micke at Läkemedelsgruppen for takingcare of all the workload while I’ve been reading and writing.

My late father Witold for inspiring me. I’m sorry you couldn’t be here today.Thank you mother, Kristina and Anna-Maria, for being there all the time.Well, in the case of Anna-Maria, not for the first three years of my life.

All other relatives and friends who haven’t seen much of me lately.

Thank you Fredrik and Katrina for all the huggings and distractions. And firstand finally all my love to Yvonne for minimizing the risks, and maximizingthe benefits of love.

This thesis was supported by the Research Council of South-East Sweden(FORSS) and the County Council of Östergötland.

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172. Blumel JE, Castelo-Branco C, Chedraui PA, et al. Patients' and clini-cians' attitudes after the women's health initiative study. Menopause.2004;11(1):57-61.

173. Theroux R, Taylor K. Women's decision making about the use ofhormonal and nonhormonal remedies for the menopausal transition.J Obstet Gynecol Neonatal Nurs. 2003;32(6):712-23.

174. Marmoreo J, Brown JB, Batty HR, Cummings S, Powell M.Hormone replacement therapy: Determinants of women's decisions.Pat Educ Counsel. 1998;33(3):289-98.

175. Ferguson KJ, Hoegh C, Johnson S. Estrogen replacement therapy. Asurvey of women's knowledge and attitudes. Arch Intern Med.1989;149(1):133-6.

176. Hvas L, Reventlow S, Malterud K. Women's needs and wants whenseeing the GP in relation to menopausal issues. Scand J Prim HealthCare. 2004;22(2):118-21.

177. Walter FM, Emery JD, Rogers M, Britten N. Women's views of opti-mal risk communication and decision making in general practiceconsultations about the menopause and hormone replacement thera-py. Pat Educ Counsel. 2004;53(2):121-8.

178. Walter FM, Britten N. Patients' understanding of risk: A qualitativestudy of decision-making about the menopause and hormone repla-cement therapy in general practice. Fam Pract. 2002;19(6):579-86.

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179. Hunter MS, O'Dea I, Britten N. Decision-making and hormonereplacement therapy: A qualitative analysis. Soc Sci Med.1997;45(10):1541-8.

180. Welton A, Hepworth J, Collins N, et al. Decision-making about hor-mone replacement therapy by women in england and scotland.Climacteric. 2004;7(1):41-9.

181. Kvale S. Ten standard objections to qualitative research interviews.J Phenomen Psych. 1994;25(2):147-73.

182. Magnusson C, Reeves G. Hormonbehandling i klimakteriet ökarrisken för bröstcancer. Behandlingen kan ha gett 3440 extra fall i sve-rige under 1990-talet. Läkartidningen. 2005;102(16):1228-30.

183. Odlind V. Skrämmande siffror om bröstcancerrisk vid östrogensubsti-tution bör tolkas försiktigt. Läkartidningen. 2005;102(16):1217-8.

184. Thunell L, Stadberg E, Milsom I, Mattsson LA. Changes in attitudes,knowledge and hormone replacement therapy use: A comparativestudy in two random samples with 6-year interval. Acta ObstetGynecol Scand. 2005;84(4):395-401.

185. Wickström G, Bendix T. The "Hawthorne effect"–what did the origi-nal Hawthorne studies actually show? Scand J Work Environ Health.2000;26(4):363-7.

186. Giacomini MK, Cook DJ. Users' guides to the medical literature:XXIII. Qualitative research in health care a. Are the results of thestudy valid? Evidence-based medicine working group. JAMA.2000;284(3):357-62.

187. Silverman D. Interpreting qualitative data: Methods for analysingtalk, text and interaction. 2nd ed. London: Sage; 2001.

188. Hammersley M. Reading ethnographic research: A critical guide.London: Longmans; 1990.

189. Silverman D. Doing qualitative research. A practical handbook.London: Sage; 2000.

190. Lincoln YS, Guba EG. Naturalistic inquiry. Beverly Hills: Sage;1985:289-331.

191. Fielding NG. Actions and structure. London: Sage; 1988:7-8.192. Fielding N, Fielding J F. Linking data. London: Sage; 1986:43.193. Hollnagel H. Om risikosproget i den almenmedicinske konsultation

Practicus. 1996;116:237-9.

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194. Lindh-Åstrand L, Hoffmann M, Hammar M, Kjellgren KI. Women'sconception of the menopausal transition - a qualitative study. Journalof Clinical Nursing. Accepted for publication.

195. Barry MJ. Involving patients in medical decisions. How can physici-ans do better? JAMA. 1999;282(24):2356-7.

196. Streiner DL, Norman GR. Health measurement scales: A practicalguide to their development and use. 3rd ed. Oxford: OxfordUniversity Press; 2003.

197. Huskisson EC. Measurement of pain. Lancet. 1974;2(7889):1127-31.198. Likert RA. A technique for the development of attitude scales.

Educational and Psychological Measurement. 1952;12:313-5.199. Osgood C, Suci G, Tannenbaum P. The measurement of feeling.

Urbana: University of Illinois Press; 1957.200. von Neumann J, Morgenstern O. The theory of games and economic

behavior. New York: Wiley; 1953.201. Torrance G, H TW, Sackett DL. A utility maximization model for

evaluation of health care programs. Health Services Research.1972;7:118-33.

202. The DDD – definition and principles. The WHO CollaboratingCentre for Drug Statistics Methodology. Available at:http://www.whocc.no/atcddd/.

203. Hormonersättning för kvinnor i klimakteriet (HRT). Informationfrån Läkemedelsverket. 2004(3):13-7.

204. Hoffmann M. Personal Communication. Source: X-plain. The natio-nal corporation of swedish pharmacies; 2005.

205. Ekström H. Trends in middle-aged women's reports of symptoms,use of hormone therapy and attitudes towards it. Maturitas.2005;52(2):154-64.

206. Medical products agency's guidelines on authorization to place natu-ral remedies on the market; resolved on 2 october 1995.

207. Moynihan R, Bero L, Ross-Degnan D, et al. Coverage by the newsmedia of the benefits and risks of medications. N Engl J Med.2000;342(22):1645-50.

208. Bland JM, Altman DG. Multiple significance tests: The Bonferronimethod. BMJ. 1995;310(6973):170.

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AppendicesAppendix I– Risk in MeSH (Medical Subjects Heading)Medical subjects heading (MeSH) is National Library of Medicine's controll-led vocabulary used for indexing articles for MEDLINE / PubMed. InMedical Subjects Heading the term risk is defined as “the probability that anevent will occur. It encompasses a variety of measures of the probability of agenerally unfavorable outcome.” New terms within the area of risk have beenintroduced in the MeSH-structure during the last three decades.

Mesh term Definition Year first Revised introduced year

Risk The probability that an event will occur. It 1975 1988encompasses a variety of measures of the probability of a generally unfavorable outcome.

Risk-Taking Undertaking a task involving a challenge for 1975 1979achievement or a desirable goal in which there is a lack of certainty or a fear of failure. It may also include the exhibiting of certain behaviors whose outcomes may present a risk to the individual or to those associated with him or her.

Risk The process of minimizing risk to an organization 1980 1990Management by developing systems to identify and analyze

potential hazards to prevent accidents, injuries, and other adverse occurrences, and by attempting to handle events and incidents which do occur in such a manner that their effect and cost are minimized. Effective risk management has its greatest benefits in application to insurance in order to avert or minimize financial liability. (From Slee & Slee Health care terms, 2d ed)

Risk Factors An aspect of personal behavior or lifestyle, 1988environmental exposure, or inborn or inherited characteristic, which, on the basis of epidemiologic evidence, is known to be associated with a health-related condition considered important to prevent.

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Mesh term Definition Year first Revised introduced year

Risk/Logistic Statistical models which describe the relationship 1990Models between a qualitative dependent variable (that is,

one which can take only certain discrete values, such as the presence or absence of a disease) and an independent variable. A common application is in epidemiology for estimating an individual’s risk (probability of a disease) as a function of a given risk factor.

Risk The qualitative or quantitative estimation of the 1995Assessment likelihood of adverse effects that may result from

exposure to specified health hazards or from the absence of beneficial influences. (Last, Dictionary of Epidemiology, 1988)

Pregnancy, Pregnancy in which the mother and/or fetus are at 1995High-Risk greater than normal risk of morbidity or mortality.

Causes include inadequate prenatal care, previous obstetrical history (abortion, spontaneous), pre-existing maternal disease, pregnancy-induced disease (gestational hypertension), and multiple pregnancy, as well as advanced maternal age above 35.

Risk Sharing, Any system which allows payors to share some of 1999Financial the financial risk associated with a particular

patient population with providers. Providers agree to adhere to fixed fee schedules in exchange for an increase in their payor base and a chance to benefit from cost containment measures. Common risk-sharing methods are prospective payment schedules (prospective payment system), capitation (capitation fees), diagnosis-related fees (diagnosis-related groups), and pre-negotiated fees.

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Mesh term Definition Year first Revised introduced year

Risk The use of severity-of-illness measures, such as 1999Adjustment age, to estimate the risk (measurable or predictable

chance of loss, injury or death) to which a patient is subject before receiving some health care intervention. This adjustment allows comparison of performance and quality across organizations, practitioners, and communities. (from JCAHO, Lexikon, 1994)

Risk Reduction of high-risk choices and adoption of 2003Reduction low-risk quantity and frequency alternatives.Behavior

Behavioral Telephone surveys are conducted to monitor 2003Risk Factor prevalence of the major behavioral risks among Surveillance adults associated with premature morbidity and System mortality. The data collected is in regard to actual

behaviors, rather than on attitudes or knowledge. The Centers for Disease Control and Prevention (CDC) established the Behavioral Risk Factor Surveillance System (BRFSS) in 1984.

Risk as a MeSH-term is indexed within four categories, see figure. There arethree direct underheadings to the term “Risk”: “Logistic models”, “Risk fac-tors” and “Risk assessment”. Within the “Health Care Category” the term“Risk assessment” is further indexed into “Risk adjustment”.

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Analytical, diagnostic &therapeutic techniques &

equipment category

Investigative techniques Environment andpublic health

Natural sciences Health carequality, access &

evaluation

Mathematics

Statistics

Probability

Logistic models

Risk

Natural sciencesPublic health

Epidemiologicalmethods

Biologicalsciencescategory

Physicalscienncescategory

Health care category

Risk factors

Risk assessment

Risk adjustment

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Appendix II– Hormone therapy in the menopausal transition inSweden

Hormone therapy in the menopausal transition in Sweden in 2004 according to the Medical Products Agency203

Oestrogensoestradiol G03C A03 Climara® transdermal system

Divigel® transdermal gelEstraderm®/Estraderm® Matrix transdermal systemEstradot® transdermal systemEvorel® transdermal systemFemanest® tabletsFemseven® transdermal systemMenorest®transdermal systemOesclim® transdermal systemProgynon® tablets

conjugated estrogens G03C A57 Premarina® tabletsoestriol † G03C A04 Oestriol® tablets(low dose for local urogenital Ovesterin tabletssymptoms)

oestradiol † G03C A03 Oestring® vaginal ring(low dose for local urogenital Vagifem® vaginal tabletssymptoms)

Progestagensmedroxyprogesteron G03D A02 Gestapuran® tablets

Provera® tabletstibolon* G03D C05 Livial® tablets

Progestagen + oestrogen in combinationnoretisteron + oestradiol G03F A01 Activelle® tablets

Estalis® transdermal systemFemanor® tabletsKliogest® tablets

dienogest + oestradiol G03F A15 Climodien® tabletsmedroxyprogesteron + oestradiol G03F A12 Indivina® tabletsmedroxyprogesteron + conjugated G03F A12 Premelle® tabletsoestrogenstrimegeston + oestradiol G03F B11 Totelle® tablets

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Progestagen + oestrogen in combination, sequential administrationnoretisteron + oestradiol G03F B05 Estalis® Sekvens transdermal system

Estracomb® transdermal systemFemasekvens® tabletsNovofem® tabletsTrisekvens® tablets

G03F A01 Evorel® Micronor transdermal system + tablets

levonorgestrel + oestradiol G03F B09 Cyclabil tabletsmedroxyprogesteron + oestradiol G03F B06 Divina®/Divina® Plus tablets

Trivina® tabletsmedroxyprogesteron + conjugated G03F B06 Premelle® Sekvens tabletsoestrogenstrimegeston + oestradiol G03F B11 Totelle® Sekvens/Totelle® Sekvens Mite

tablets

* tibolon is classified as progestagen according to the ATC-classification, but has also oestrogen effectsand is used on the same indication as progestagens + oestrogens in combination.† products are not included in oral and transdermal oestrogen, and oestrogen-progestin combinationswith a registered indication of supplemental treatment during menopause as defined in paper IV

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Appendix III – Questionnaire 2003

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande 165

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7. Har Du opererat bort Din livmoder?

Ja

Nej

Vet ej

8. Har Du opererat bort båda äggstockarna?

Ja

Nej

Vet ej

9. Har Du mensblödningar?

Ja, jag har regelbunden ”naturlig” mens (= blödning ungefär varje månad) ellerblödningar p.g.a. östrogenbehandling

Ja, jag har gles eller oregelbunden mens och senaste blödningen hade jag förmindre än 12 månader sedan.

Nej, jag har inte haft någon blödning de senaste 12 månaderna och mensenslutade ”naturligt”.

Nej, jag har inte haft någon blödning de senaste 12 månaderna eftersom jagopererat bort livmodern.

Nej, jag har inte haft någon blödning de senaste 12 månaderna eftersom jaganvänder hormonspiral eller annat preventivmedel som tar bort mensen.

10. Använder Du eller har Du använt östrogen i samband med övergångsåldern?

Med östrogen avses östrogenbehandling med tabletter, plåster eller gel men INTElokalbehandling i slidan eller behandling med Ovesterintabletter. OBS, ange endastett alternativ!

Nej, jag har aldrig använt östrogen i samband med övergångsåldern.

Ja, jag använder eller har använt östrogen huvudsakligen pga. vallningar ochsvettningar

Ja, jag använder eller har använt östrogen huvudsakligen pga. nedstämdhet.

Ja, jag använder eller har använt östrogen huvudsakligen pga. sömnproblem.

Ja, jag använder eller har använt östrogen huvudsakligen för att förebyggabenskörhet.

Ja, jag använder eller har använt östrogen huvudsakligen pga. annan orsak.

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11. Behandlas Du för närvarande med östrogen?

Med östrogen avses östrogenbehandling med tabletter, plåster eller gel men INTElokalbehandling i slidan eller behandling med Ovesterintabletter.

Ja – gå vidare till fråga 18 men ange först namnet på Ditt Östrogenpreparat:

Nej

Om Du svarade NEJ på ovanstående fråga:

12. Har Du behandlats tidigare med östrogen?

Ja

Nej – gå vidare till fråga 18

Om Du svarade JA på ovanstående fråga:

13. När slutade Du med östrogen?

<12 månader sedan

12-24 månader sedan

>24 månader sedan

14. Under hur många år använde Du östrogen?

Under år.

15. Hade Du övergångsbesvär i form avsvettningar/värmevallningar innan Du började med östrogen?

Ja

Nej – gå vidare till fråga 17

Om Du svarade JA på ovanstående fråga:

16. Återkom svettningar/värmevallningar när Du slutade medöstrogen?

Ja, men mindre besvär än när jag började med östrogen.

Ja, lika mycket besvär som när jag började med östrogen

Ja, mer besvär än i när jag började med östrogen

Nej, besvären med svettningar/värmevallningar kom intetillbaka.

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17. Varför slutade Du med östrogenbehandling?

Ange ditt viktigaste skäl att sluta! Sätt kryss i EN ruta.

Fick rådet av min läkare att sluta behandlingen

Fick rådet av annan person än min läkare att slutabehandlingen

Provade själv att sluta med östrogen och fick inte tillbakabesvär

Blev orolig för risken att få biverkningar och slutade

Fick biverkningar och slutade

Fick inte tag i läkare att få nytt recept från och slutadedärför med östrogen

Annan orsak gjorde att jag slutade

OBS, denna fråga skall besvaras av alla!

18. Har Du haft biverkning som Du kopplat till att Du använt östrogen? OBS: Kryssa för

de biverkningar du haft (Du kan kryssa i flera rutor)!

Har aldrig använt östrogen.

Inte haft biverkningar av östrogen.

Oönskade blödningar

Bröstspänningar

Viktökning

Svullnadskänsla

Påverkan på humöret

Blodpropp

Bröstcancer

Kärlkramp eller hjärtinfarkt

Annan biverkan, i så fall vad?

OBS, denna fråga skall besvaras av alla!

19. Har Du oroat dig för biverkningar som skulle kunna kopplas till östrogen? OBS:

Kryssa för de biverkningar du oroat dig för även om du inte använder eller någonsin använt östrogen(OBS Du kan kryssa flera rutor)!

Inte oroat mig för biverkningar av östrogen.

Oönskade blödningar

Bröstspänningar

Viktökning

Svullnadskänsla

Påverkan på humöret

Blodpropp

Bröstcancer

Kärlkramp eller hjärtinfarkt

Annan biverkan, i så fall vad?

20. Det finns också alternativ till traditionell hormonbehandling och lokalbehandling motslemhinnebesvär. Ange nedan om Du har provat någon/några av dessa och om Du tyckte attde hade effekt på värmevallningar och svettningar.

Aldrig provat Provat menslutat

Använderidag

Effekt Ej effekt

Naturläkemedel � � � � �

Vagitorier/kräm(Vagifem, Dienoestrol,Ovesterin, Estring)

� � � � �

Ovesterintabletter � � � � �

Akupunktur � � � � �

Del 2- Kunskaper om övergångsåldern. Här ber vi Dig ange vad Dutycker eller tror.

21. Hur stor är sannolikheten för en kvinna i övergångsåldern att upplevavärmevallningar eller svettningar?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Ingendrabbas

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor

Alladrabbas

22. Hur stor är sannolikheten för en kvinna i övergångsåldern att få blodpropp?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Ingendrabbas

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor

Alladrabbas

23. Kvinnor i övergångsåldern upplever ofta värmevallningar och/eller svettningar

Ja

Nej

Vet ej

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Annan biverkan, i så fall vad?

20. Det finns också alternativ till traditionell hormonbehandling och lokalbehandling motslemhinnebesvär. Ange nedan om Du har provat någon/några av dessa och om Du tyckte attde hade effekt på värmevallningar och svettningar.

Aldrig provat Provat menslutat

Använderidag

Effekt Ej effekt

Naturläkemedel � � � � �

Vagitorier/kräm(Vagifem, Dienoestrol,Ovesterin, Estring)

� � � � �

Ovesterintabletter � � � � �

Akupunktur � � � � �

Del 2- Kunskaper om övergångsåldern. Här ber vi Dig ange vad Dutycker eller tror.

21. Hur stor är sannolikheten för en kvinna i övergångsåldern att upplevavärmevallningar eller svettningar?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Ingendrabbas

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor

Alladrabbas

22. Hur stor är sannolikheten för en kvinna i övergångsåldern att få blodpropp?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Ingendrabbas

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor

Alladrabbas

23. Kvinnor i övergångsåldern upplever ofta värmevallningar och/eller svettningar

Ja

Nej

Vet ej

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24. Vad händer vanligen med kvinnors vikt i övergångsåldern?

Vikten ökar

Vikten minskar

Vikten ändras inte

Vet ej

25. Övergångsåldern beror på minskad östrogenproduktion.

Ja

Nej

Vet ej

26. Östrogen – det viktigaste kvinnliga könshormonet, bildas framför allt i?

Äggstockarna

Livmodern

Vet ej

27. Menstruationsblödningar slutar i övergångsåldern eftersom?.

Äggstockarna slutat att fungera

Livmodern åldras

Vet ej

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Del 3 – Kunskaper om östrogenbehandling i övergångsåldern

28. Östrogen har både positiva effekter och biverkningar.

Hur ser Du på östrogenbehandling hos en kvinna i övergångsåldern?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Ihuvudsaknackdelar

Varkenbra ellerdåligt

Ihuvudsakfördelar

29. Vid östrogenbehandling i övergångsåldern – hur stor är NYTTAN för kvinnor iallmänhet?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Obefintlignytta

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor nytta

30. Vid östrogenbehandling i övergångsåldern – hur stor är RISKEN för besvär(biverkningar)?

Sätt ett kryss i den ruta som bäst överensstämmer med din åsikt

Obefintligrisk

Mycketliten

Liten Ganskaliten

Måttlig Ganskastor

Stor Mycketstor risk

31. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av bröstcancer jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

171

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32. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av blodpropp jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

33. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av hjärtinfarkt jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

34. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av benskörhet jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

35. Om en kvinnas mensblödningar har upphört MEN återkommer vid behandling medöstrogen i övergångsåldern – kan hon då bli gravid?

Ja

Nej

Vet ej

36. Östrogenbehandling i övergångsåldern fungerar som ett preventivmedel- dvs. enkvinna med östrogenbehandling behöver inte oroa sig för att bli gravid även om honaldrig slutat menstruera då hon började med östrogenbehandling?

Ja

Nej

Vet ej

37. Gulkroppshormoner används tillsammans med östrogenbehandling iövergångsåldern för att förstärka östrogenets effekt på värmevallningar och svettningar.

Ja

172

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173

32. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av blodpropp jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

33. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av hjärtinfarkt jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

34. Hur bedömer Du att risken är för en kvinna i övergångsåldern, som använderöstrogenbehandling, att drabbas av benskörhet jämfört med en kvinna utanöstrogenbehandling?

Ökad risk

Oförändrad risk

Minskad risk

Vet ej

35. Om en kvinnas mensblödningar har upphört MEN återkommer vid behandling medöstrogen i övergångsåldern – kan hon då bli gravid?

Ja

Nej

Vet ej

36. Östrogenbehandling i övergångsåldern fungerar som ett preventivmedel- dvs. enkvinna med östrogenbehandling behöver inte oroa sig för att bli gravid även om honaldrig slutat menstruera då hon började med östrogenbehandling?

Ja

Nej

Vet ej

37. Gulkroppshormoner används tillsammans med östrogenbehandling iövergångsåldern för att förstärka östrogenets effekt på värmevallningar och svettningar.

Ja

Nej

Vet ej

38. Gulkroppshormoner används tillsammans med östrogenbehandling för attmotverka att östrogenet stimulerar livmoderslemhinnan för kraftigt.

Ja

Nej

Vet ej

39. Östrogenbehandling rekommenderas idag till alla kvinnor över 50 års ålder.

Ja

Nej

Vet ej

40. Östrogenbehandling rekommenderas idag i huvudsak till kvinnor medövergångsbesvär.

Ja

Nej

Vet ej

Har Du det senaste året fått ny kunskap om östrogenbehandling i övergångsåldern?

41. Har fått nya kunskaper från vårdpersonal t.ex. läkare, sköterska Ja Nej

42. Har fått nya kunskaper från anhöriga eller vänner. Ja Nej

43. Har fått nya kunskaper från TV eller radio. Ja Nej

44. Har fått nya kunskaper från dags eller veckotidningar. Ja Nej

45. Har fått nya kunskaper från Internet. Ja Nej

46. Har fått ny kunskap från annat informationsmaterial

t.ex. på apotek, i böcker mm. Ja Nej

47. Hur uppfattar Du att massmedia beskriver östrogenbehandling i övergångsåldern?

Sätt ett kryss i den ruta som bäst överensstämmer med hur du uppfattaderapporteringen

Ihuvudsak

Varkenbra eller

Ihuvudsak

Ingen

uppfattnin

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

Enkät kring övergångsåldern ochöstrogenbehandling.

Vi är mycket tacksamma om Du fyller i nedanstående frågor så noga du kan. Användkulspetspenna och markera med ett tydligt kryss i rutan. Om Du ändrar Dig, fyll då ihela rutan med färg och sätt ett tydligt kryss i den ruta som är den rätta.

Frågeformuläret består av 3 delar. Först kommer några frågor om Dig och Dinbakgrund. Sedan följer några kunskapsfrågor om övergångsåldern och slutligenkommer frågor om kunskaper om hormonbehandling mot övergångsbesvär.

Din bakgrund

1. Vilken skolutbildning har Du?

Ange den högsta helt genomförda utbildning?

Grundskola, folkskola

Gymnasieutbildning

Universitets- eller högskoleutbildning

2. Vilket är Ditt modersmål?

Svenska

Annat nordiskt språk

Annat språk

3. Röker Du varje dag?

Ja

Nej

4. Var bor Du?

I tätort/stad

På landsbygd

5. Vilket är Ditt civilstånd

Gift/sambo

Lever ensam utan partner

Särbo

6. Är Du för närvarande?

Förvärvsarbetande, hel- eller deltid

Hemarbetande

Sjukskriven/sjukpensionär

Studerar/arbetssökande

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174

Nej

Vet ej

38. Gulkroppshormoner används tillsammans med östrogenbehandling för attmotverka att östrogenet stimulerar livmoderslemhinnan för kraftigt.

Ja

Nej

Vet ej

39. Östrogenbehandling rekommenderas idag till alla kvinnor över 50 års ålder.

Ja

Nej

Vet ej

40. Östrogenbehandling rekommenderas idag i huvudsak till kvinnor medövergångsbesvär.

Ja

Nej

Vet ej

Har Du det senaste året fått ny kunskap om östrogenbehandling i övergångsåldern?

41. Har fått nya kunskaper från vårdpersonal t.ex. läkare, sköterska Ja Nej

42. Har fått nya kunskaper från anhöriga eller vänner. Ja Nej

43. Har fått nya kunskaper från TV eller radio. Ja Nej

44. Har fått nya kunskaper från dags eller veckotidningar. Ja Nej

45. Har fått nya kunskaper från Internet. Ja Nej

46. Har fått ny kunskap från annat informationsmaterial

t.ex. på apotek, i böcker mm. Ja Nej

47. Hur uppfattar Du att massmedia beskriver östrogenbehandling i övergångsåldern?

Sätt ett kryss i den ruta som bäst överensstämmer med hur du uppfattaderapporteringen

Ihuvudsaknackdelar

Varkenbra ellerdåligt

Ihuvudsakfördelar

Ingen

uppfattnin

nackdelar dåligt fördelar g

48. Har rapportering i massmedia kring östrogenbehandlingen det senaste åretpåverkat Din syn på östrogenbehandling i övergångsåldern?

Sätt ett kryss i den ruta som bäst beskriver hur din uppfattning förändrats.

Ja, till det sämre

Nej, inte alls påverkat mig

Ja, till det bättre

Ej sett någon rapportering i massmedia

49. Har rapportering i massmedia kring östrogenbehandling i övergångsåldern detsenaste året gjort att Du

valt att börja med östrogenbehandling.

övervägt att börja med östrogenbehandling.

ej påverkat mitt beslut om östrogenbehandling

övervägt att sluta med östrogenbehandling

slutat med östrogenbehandling

Ej sett någon rapportering i massmedia

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175

Det finns många olika tankar och åsikter om övergångsåldern.

50. Hur ställer Du Dig till följande påståenden?

instämmer instämmer varken tar delvis tarhelt delvis eller avstånd helt

avstånd

Övergångsåldern är ett naturligt

tillstånd...............…………............ � � � � �

I övergångsåldern har man brist

på hormoner.................................. � � � � �

Övergångsåldern är ett tecken på att

man börjar bli gammal .............……… � � � � �

Kvinnor med besvärliga symtom i övergångsåldern bör använda

hormonbehandling...............………... � � � � �

Övergångsåldern innebär mer frihet

för kvinnan ............................…… � � � � �

Eftersom övergångsåldern innebär sjunkande östrogennivåer bör alla

kvinnor använda hormonbehandling...... � � � � �

Manliga partners till kvinnor i övergångsåldern ser dem som

mindre tilldragande.......................… � � � � �

Det är skönt att inte längre kunna

bli gravid ..................................… � � � � �

En kvinna känner sig mindre

kvinnlig efter att mensen upphört.......... � � � � �

Det är skönt att inte längre behöva

tänka på preventivmedel ...........……... � � � � �

När man använder hormonbehandling

kan man få tillbaka sina blödningar...….. � � � � �

Psykologiska besvär i övergångs-åldern beror mer på livsförändringar (t ex barn flyttarhemifrån) än på

hormonförändringar......................… � � � � �

instämmer instämmer varken tar delvis tarhelt delvis eller avstånd helt

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Tack för Din medverkan!

Skicka in formuläret i det bifogade svarskuvertet till avdelningen för Obstetrik &Gynekologi, Hälsouniversitetet, Universitetssjukhuset, 581 85 Linköping.

avstånd