Robert RicePO Box 5441 - Chattanooga, TN 37406

Robert.rob.rice@gmail.com - 423-326-6676Link: http://www.foliotek.me/RobertR

SUMMARY

Results-oriented person with a strong customer focus and exceptional expertise in coordinating and directing interdepartmental team members as a Subject-Matter Expert to achieve project goals in a timely and efficient manner.

SKILLS

Hardware Install, configuration, and troubleshooting PC’s and Mac’s LANs, WANs, and DSL modems

Software Linux SQL database management IP Networking, DNS, DHCP

Networking Router Configuration, Cisco, Belkin, NetGear, Linkeys Ethernet Drives Able to build and run cables (Cat)

Operating Systems Windows ’95-‘10 Linux/ Unix (basic understanding) OSX

WORK EXPERIENCE

Integrity Staffing Solutions /ICQA Chattanooga, TN October 2013 to December 2014

Inventory control (IC), which focuses on cycle-counting and related analysis/research to understand and correct any variances in their inventory.

Quality assurance (QA), which audits how well Amazon’s sticking to agreed processes and highlights any discrepancies.

Bridge to Awareness Counseling Center/Monitor Technician Colorado Springs, COMay 2010 to February 2013

Monitor male urine submissions to El Paso County Drug Court Offices. Performing onsite quick tests, i.e. Breathalyzers and Hair Follicles Testing and

maintaining lab office supplies.

Penrose Main Hospital /Access Control Colorado Springs, CO October 2007 to May 2010

Maintained access regulation in to the Critical Care Unit (ICU) in a highly stressful and emotional environment.

Keeping the area in an orderly and neat apprentice.

ATMEL /Thin File Operator Colorado Springs, CO April 2006 to October 2007

Process semi-controllers in a clean room setting by performing thin film coatings on optical components.

Loads and operates vacuum coating chambers. Operate Metrology tools for characterization of Thin Films. Maintains all production, process, quality and equipment records. Promotes and maintain good housekeeping and safety practices

Denver Public Schools/Bus Driver Denver, COAugust 2003 to May 2005

Transport children, help disabled children. Drive students to field trips, sporting events, and other activities.

Allied Communications/Sales Support Specialist Denver, CO January 2002 to August 2003

Managed multiple projects with in the business division to grow revenue and client base, obtain a partnership states with CenturyLink formally QWest Communications.

Wrote and managed all high-volume line and revenue-generating contract orders. Resolved all relevant billing and critical service issues.

QWest Communication/Business Account Specialist Denver, COAugust 1994 to December 2001

Verbal communication with problem-solving expertise in services, billing, method, and procedural issues.

Time management to install complex direct inward dialing (DID) systems for multiple account managers.

Resolve complex accounting errors in a unix system to increase overall revenue.

EDUCATIONITT-Technical Institute - Network Systems Administrator Chattanooga, TN

September 2014 to December 2016 IP Networking Capstone (Project Manage)

University of Colorado - Political Science Boulder, CO September 1988 to June 1993

Ethics Introduction to international committees