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#KosI CT of Social Media in Business Develo

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Page 1: Role of Social Media in Business Development

#KosICT

Role of Social Media in Business Development

Page 2: Role of Social Media in Business Development
Page 3: Role of Social Media in Business Development

Customer Service + Public Relations

• Announcements, Promotions, Share content for your industry /news

• Customer Support

Community Building

• Fans Pool• Social

engagement (apps / contests)

• Content sharing / Content creating

• Polls

Social Marketing

• Ads• Target Filtering• Analytics• Content

Promotion• Traffic growth

Pillars of Social Media Platform

#KosICT

Page 4: Role of Social Media in Business Development

#KosICT

Page 5: Role of Social Media in Business Development

#KosICT

Page 6: Role of Social Media in Business Development

Numbers in Kosovo:• 1.5M Mobile Phones (aprox. 500k Smartphone's)• aprox. 500k Users online• aprox. 250k on Facebook• 1.4M Credit Cards • 60k E-banking users

#KosICT


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