roxelle camille computer shop

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    INTRODU TION

    Basic Characteristics of the Internet Caf Industry It

    is a capital extensive type of industry It is a highlytechnical type of industry It has a rapid rate of

    obsolescence It has no central government body to

    control it It has a high level of competition

    An internet caf or cybercaf is a place which

    provides internet access to the public, usually fora fee. These businesses usually provide snacks

    and drinks, hence the caf in the name. The fee

    for using a computer is usually charged as a time-

    based rate.

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    Owner:

    Mr.Rommel Escanan Eresmas,33 years

    of age,from Gubat Sorsogon .His wife is Mrs.

    Xuchelle Gonzalgo Eresmas.They have only

    one child which Is Roxelle Cammille

    Eresmas,their Unica Iha.

    He was graduated at Bicol University

    with a course of

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    INFORMATION:

    Roxelle Camille Computer Shop was owned

    by Mr. Rommel Escanan Eresmas.his business

    was started on September 22 ,2011, when its on

    the first location but now it was located at pier

    site Zone 2 Bulan Sorsogon beside MelbetMeatshop . He chose it as a business because

    he had an enough knowledge about manipulating

    computer .This business was named Roxelle

    Camille ,because it was based on the name oftheir daughter.

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    The services that they offered are

    encoding,computer rentals,andcomputer repairs,etc.

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    Roxelle Camille Computer Shop

    Before :

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    After:

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    Costumer- It depends upon the costumer who

    entered in their shop.

    - there is a limitation to be followed by thestudents .

    - during 4;00-10:30 the income of their shop

    is high because of the numbers of thecostumers who entered in the shop.

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    Income :

    -they earned1,500-2,000 pesos in one day,if we are talking about the gross incomethey earned 10,000-14,000 pesos per

    month . They also have some expences

    such as taxes , mayor permit and etc.

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    Problems:

    - the problems that they encountered are

    attitude of the costumers because sometimes

    some costumers are bossy and unrespectful .And then, because of the low internet

    connection.

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    In order to solved this problems ,the

    manager apply some strategies like having

    of more patience ,being friendly to thecostumers , and we communicate all the

    time to the costumer to avoid

    misunderstanding.

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