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    Marketing Application & Practices

    A project on

    MARKETING PLAN-

    ROYAL MILK

    Submitted toProf. Maumita Roy

    Submitted by

    RAKESH BHOIR 63AMIT GOWINDANI 70

    AJITA JOSHI 77KUNHIMUDDIN 84BALAJI NADAR 91

    MMS-B

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    ACKNOWLEDGEMENT

    We are very grateful to Ms Maumita Roy for teaching us curriculum of

    Marketing application and practices. Her versatile knowledge in

    marketing field and unique teaching style has developed our knowledge

    and cleared many marketing concepts.

    We are all the most grateful to her for assigning this project, which has

    further helped us in evaluating many interrelated dimensions of marketingfield.

    Finally we bestow our thanks to ROYAL FOODS LIMITED and all the

    people who has directly or indirectly supported us with their assistance and

    guidance to compose this report and accomplish broader vision to visualize

    things in marketing concepts.

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    TABLE OF CONTENTS

    TOPICS PAGE NOEXECUTIVE SUMMARY 5

    INTRODUCTION 6PRODUCTS 7-8

    SITUATION ANALYSIS 9

    COMPETITORS 10-11

    COMPANY PROFILE 12-13

    MARKETING STRATEGIES 14-15

    MARKETING MIX 16-18

    SWOT ANALYSIS 19-22

    PORTERS FIVE FORCES 23-26PROFIT AND LOSS A/C 27

    BALANCESHEET 28

    BREAK EVEN ANALYSIS 29-30

    REVIEW AND CONTROL 31

    CONTINGENCY PLAN 32

    PREFACE

    This Marketing Plan is prepared for the course of Marketing Application

    and practices on ROYAL MILK is a product ofRoyal Foods Limited.

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    In this marketing plan we have covered the industry analysis, target market

    of the product, pricing, product, promotion, and distribution strategies for

    the product. We have given the details about the strategy implementation

    and details of promotion budget.

    We have covered almost all aspects of the marketing plan

    EXECUTIVE SUMMARY

    Royal Dairy is a brand of dairy products sold all over Maharashtra. It first went on sale in

    the Maharashtra of 2010. The marketing plan highlights the marketing strategies, target

    markets and their positioning. This marketing plan includes situation and category

    analysis of the dairy industry and the major companies at the forefront. Product/Brand

    Strategy and Supporting Marketing Programs for dairy products are explained in detail.

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    MISSION

    Build branded food business to improve quality of life by offering tasty, affordable and

    highly nutritional products to our consumers while maximizing share holders value.

    VISION

    Most innovative and fastest growing food company offering products enjoyed in every

    home every day.

    OBJECTIVE

    Our company aims is to provide remunerative returns to the farmers and also serve the

    interest of consumers by providing quality products which have good value for money.

    INTRODUCTION

    We are pleased to introduce our organization Royal Foods Ltd. (Maharashtra Co-operative Milk Marketing Federation Ltd (MCMMF) as Maharashtras largest food

    products marketing organization with annual sales turnover of more than 500 cr. We

    manufacture and market a wide range of dairy products in Maharashtra and abroad

    under the brand names of Royal Dairy Products. MCMMF has 10 affiliated dairy plants

    with a total milk handling capacity of 6 million liters per day. The total milk drying

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    capacity is 510 MT per day. MCMMF is also the largest exporter of dairy products from

    India.

    The product categories are Infant Milk Food, Skimmed Milk Powder, Full Cream Milk

    Powder, Table Butter, Cheddar Cheese, Mozzarella Cheese, Cheese Spreads, Ghee,

    Sweetened Condensed Milk, Chocolates, Malted Milk Food, Fresh milk, Ice-ream and

    ethnic Indian sweets. Each of our products is a market leader in Maharashtra.

    MCMMF is the largest exporter of dairy products from India. We have won 9 awards

    consecutively from, Govt of India.

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    PRODUCTS

    RoyalCheese Spread

    Milk made Whipping Cheese Cream is made Royal Dairy cheese and can be used as

    dessert. The Milk made Whipping Cheese Cream is available under the brand name of

    "Naarmann". We offer Milk made Whipping Cheese Cream. We supplies a wide range

    of processed food products like cheese, pasta, poultry products and different types of

    snacks. The Milk made Whipping Cheese Cream comes in packed form in the quantity

    1 kg and retains all the goodness and nutritional value.

    RoyalButter

    Pure Milk Cream Butter is made by churning fresh or fermented cream or milk and is

    packed properly ensuring all the nutritional values remain intact. We offer Pure Milk

    Cream Butter. The Pure Milk Cream Butter is widely used as a spread and a condiment

    as well as in cooking applications such as baking, sauce making and frying.

    Milkand Dairy Products

    We manufacture Milk Based Flavoured Drink. We are an ISO 9000 certified company

    offering a wide range of dairy products like Milk Powder, Ghee, Cheese, Butter, Dahi

    and proprietary foods such as Dairy Whitener and Gulab Jamun Mix powder. The Milk

    Based Flavoured Drink, available under the brand name "Chass" is a 100% natural

    thirst quencher, made from milk solids, common salt, spices and condiments. The Milk

    Based Flavoured Drink comes in 3 exciting flavours of Jeera, Masala and Plain in 200ml

    packs.

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    http://products.jimtrade.com/6/cheese_cheese_spread.Htmhttp://products.jimtrade.com/5/butter.Htmhttp://products.jimtrade.com/2/milk_dairy_products.Htmhttp://products.jimtrade.com/2/milk_dairy_products.Htmhttp://products.jimtrade.com/6/cheese_cheese_spread.Htmhttp://products.jimtrade.com/5/butter.Htmhttp://products.jimtrade.com/2/milk_dairy_products.Htm
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    RoyalGhee

    Royal Dairy manufactures Cows Milk Ghee in Clear and Pleasant Flavor. Royal Dairy

    Products supplies milk powder, skimmed milk powder, dry milk powder, diary milk

    powder, desi ghee, ghee, pure ghee, cow ghee, cow milk powder, instant milk powder,

    and diary whitener. The Cows Milk Ghee in Clear and Pleasant Flavor is a desi ghee

    which is pasteurized cream derived from Pure Cows Milk. It is light yellow in color [at 1 -

    5 Degree Cel. and is free from particles with a smooth fine grain structure. This ghee

    has a clear and pleasant flavor, free from sour, bitter or rancid taints.

    RoyalIce Cream

    Royal Dairy supplies Ice Cream Cone Sleeves of 50ml Size. We manufactures cone

    sleeves with auto rolling mechanism for ice cream cones requirements by ice cream

    industry. Ice Cream Cone Sleeves of 50ml Size are used for sugar rolled ice cream

    cones. Ice Cream Cone Sleeves of 50ml Size are the cone jackets which provide

    effective protective packaging for waffle cones, drumsticks and cornettos. These ice

    cream cone sleeves are available in multi color printing. These are available in sizes

    ranging from 50 ml to 150 ml.

    Badam Milk

    Royal Dairy Product Ltd supplies Badam Milks. We manufacture ice-cream, milk

    products, dairy ingredients products and beverages. The Badam Milks under the brand

    name Aaros is made from pure creamy milk from a high quality dairy. The Badam Milks

    are tasty, thick and full of strength.

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    http://products.jimtrade.com/20/vanaspati_ghee.Htmhttp://products.jimtrade.com/11/ice_cream.Htmhttp://products.jimtrade.com/17/skimmed_milk_powder.Htmhttp://products.jimtrade.com/20/vanaspati_ghee.Htmhttp://products.jimtrade.com/11/ice_cream.Htmhttp://products.jimtrade.com/17/skimmed_milk_powder.Htm
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    SITUATION ANALYSIS

    The management analyzed the situation using the 4 C approach. 4C stands for

    Customer, Competitors, company and context.

    Customers

    Market Segmentation

    Market segment is a very important function for the market department of the Royal,

    because the market consists of buyers different in many ways. They are different in their

    wants resources, locating buying practices. Because buyers have unique needs and

    wants, each buyer is potentially separate market.

    Geographic segmentation

    Under these variables, MCMMF has divided market into different geographic units such

    as region, states, cities etc. MCMMF sells its products by geographic segment action

    like in the north where production of milk is very high the sale of Royals product is not

    much. But in the western region it is high. MCMMF identifies this kind of variables and

    deals with it.

    Demographic Segmentation

    Under this variable MCMMF has divided market into several segments such as age,

    gender, family, size, income, occupation etc. For each group MCMMF marketing

    strategy is different. In milk Royal targets all the class where as in the other products

    like butter, ghee, ice-cream etc. it targets to the middle and higher middle class.

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    COMPETITORS

    The Indian market is dominated by a large number of small local and regional players.

    There are an estimated 150 manufacturers in the organized segment, which accountsfor 30-35% of sales and about 1000 units in the unorganized segments of the market. In

    the organized segment the significant brands are Kwality Walls, Vadilal, Amul, Havmor,

    Mother dairy and Baskins & Robbins. Royal is facing very tough competition from both

    in and outside India.

    Royal combats competition from its competitors by providing quality products at a price

    which its customers value. Along with good quality products and reasonable price the

    packaging is also very good. Most of its products are available in many flavors.

    Excellent advertising backs its products and helps Royal to leave its competitors a

    tough time.

    Competitors for various products are

    Butter

    Britannia

    Nestle

    Amul

    Cheese

    Britannia

    Amul

    Baby Food

    Nestle

    Amul

    Heinz

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    Ice creams

    Amul

    HLL

    Curd

    Nestle

    Mother Dairy

    Amul

    Ultra High Treated Milk

    Amul

    Nestle

    Britannia

    Sweet Condensed milk

    Nestle

    Amul

    Flavored Milk

    Amul

    Britannia

    Nestle

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    Company

    Company Name : -

    Royal Food (Maharashtra Co-operative Milk Marketing Federation Ltd.)

    Business Type : - Manufacturer

    Product/Service (We Sell):

    Fresh milk, Skimmed Milk Powder, Butter, Cheese, Cheese Spreads, Ghee, Condensed

    Milk, malted milk food, Ice-cream & Badam Milk.

    Number of Employees : 500 - 1000 People

    Company Website URL : http://www.Royaldairy.com

    Ownership & Capital

    Year Established : 2008

    Legal Representative/Business Owner: Rakesh Bhoir

    Trade & Market

    Main Markets in Maharashtra

    Mumbai

    Gujarat [Kacch]

    Nasik

    Pune

    Satara

    Kolhapur

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    http://www.royaldairy.com/http://www.royaldairy.com/
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    Total Annual Sales Volume : Above 500cr

    Factory Information

    No. of R&D Staff : Above 100 People

    PRODUCT TAKEN

    We are concentrating on the rural as well as urban area.

    Royal milk [Tetra pack]

    PRODUCT QUANTITY PRODUCT [Rs]

    250ml 20350ml 30

    500ml 45

    1ltr 70

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    Marketing Strategies

    4 MAIN STRATEGIES

    What goes into the contract that is a brand name?

    First is quality. No brand survives long if its quality does not equal or exceed what the

    buyer expects. There simply can be no compromise. Thats the essence of the contract.

    In the case of a food product, this means that the brand must always represent the

    highest hygienic, bacteriological and organoleptic standards. It must taste good, and it

    must be good.

    Second is value for money. If our customer buys an Royal product, she gets what shepays for, and more. We have always taken pride in the fact that while we earn a good

    income for our owners the dairy farmers of Maharashtra we dont do it at the cost of

    exploiting the consumer. Even when adverse conditions have reduced supplies of

    products like butter, we have resisted the common practice of raising prices, charging

    what the market would bear. Rather, we have kept prices fair and done our best to

    ensure that retailers do not gain at the consumers expense.

    Third is availability. A brand should be available when and where the customer wants it.

    There is no benefit achieved in creating a positive brand image, and then being unable

    to supply the customer who wants to buy it. In our case, over the years we have built

    what is probably the nations finest distribution network. We reach hundreds of cities

    and towns through a cold chain that not only ensures that our products are available,

    but they reach the customer at the farthest end of the country with the same quality as

    you would find in Mumbai or Satara.

    Fourth is service. We have a commitment to total quality. But, occasionally, we may

    make a mistake or, our customer may think weve made a mistake, and the customer,

    as they say, is always right. That is why, for Royal, every customer complaint must be

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    heard not just listened to. And, every customer complaint must be rectified to the

    extent humanly possible.

    Segmentation

    Royal Dairy Segmentation Strategies

    Wide range of product categories caters to consumers across all market

    segments.

    For example, Royal Kool is targeted at children, while teenagers prefer Kool

    Caf, as it has a cool imagery associated with it.

    Segmentation is not as easy in curd and low fat products, due to mixed

    audiences, various culinary applications, eg. Ghee, butter and cheese. In India,

    the most used spread is ghee, then butter, cheese, low fat butter,cheese spread.

    Target Markets

    Royal Dairy Targeting Strategies

    Changing retail environment

    There are now 400 Royal parlours across the state, which contributed 3% to the

    brands total turnover last year.

    Positioning

    Royal Dairy Positioning Strategies

    A mass market player, no premium offerings

    USP Quality with affordability

    Up against niche players value addition to customers

    Sheer size and scale of operation

    New offerings for health conscious and vibrant India Health and energy drinks

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    Marketing Mix

    PRICE: Royal Dairy Pricing Strategies

    At the time Royal Dairy was formed, consumers had limited purchasing power, and

    modest Consumption levels of milk and other dairy products. Thus Royal Dairy adopted

    a low-cost price strategy to make its products affordable and attractive to consumers by

    guaranteeing them value for money.

    Despite competition in the high value dairy product segments from firms such as

    Hindustan Lever, Nestle and Britannia, MCMMF ensures that the product mix and the

    sequence in which Royal Dairy introduces its products is consistent with the core

    philosophy of providing butter at a basic, affordable price to appeal the common

    masses. This helped Royal Dairy to create its brand image in the household sector of

    the society.

    PLACE: Royal Dairy Place Strategies

    MCMMF is India's largest exporter of Dairy Products. It has been accorded a "Trading

    House" status. MCMMF has received the Award from Government of India for

    Excellence in Dairy Product Exports for the last 10 years.

    Currently Royal Dairy has 2.41 million producer members with milk collection average of

    5.08 million liters/day.

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    PROMOTION: Royal Dairy Promotion Strategies

    Objectives

    To create brand loyalty

    To encourage repeat and multiple purchases

    To promote sales and increase market share

    Strategies

    To position various products as an increasingly visible brand within the market.

    To gain trust and familiarity from the target market through contests and free

    samples.

    The butter, which had been launched in 2008, had a staid, boring image, primarily

    because the earlier advertising agency which was in charge of the account preferred to

    stick to routine, corporate ads. They didnt help in creating a brand image of Royal

    butter which was their then motive. The image they presented was, well, boring.

    In order to maintain the sales of Royal products, sales promotion is implemented to

    generate growth

    Sales Promotion Execution

    Tactics

    Broadcast Television, Radio

    Print Newspapers

    Packaging- add graphics

    In Store Posters, Flyers, Stall

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    ADVERTISING: Royal Dairy Advertising Strategies

    Its advertising has also started using tongue-in-cheek sketches starring the Royal

    baby commenting jovially on the latest news or current events. This formed a large

    chunk of the collective memory of us Indians. We grew with them as the ads grew

    with us. They are quirky, poke fun at no one in particular and are pure eye-candy! We

    almost admire the speed with which the ad-people come up with copy and illustration

    for the ads that change every few days!!

    From the Nineties, the Royal ads have come a long way. While most people agree

    that the Royal ads were at their peak in the Nineties they still maintain that the Royal

    ads continue to tease laughter out of them.

    The Royal ads are one of the longest running ads based on a theme, now vying for

    the Guinness records for being the longest running ad campaign ever.

    BRANDING: Royal Dairy Branding Strategies

    The first products with the Royal brand name were launched in 2008. Since then, they

    have been in use in millions of homes in all parts of India, and beyond. There is

    something more, though, that makes the Royal brand special and that something is

    the reason for the commitment to quality and value for money. Royal is the brand

    name of 2 million farmers, members of 10,000 village dairy cooperative societies

    throughout Maharashtra. This is the heart of Royal, it is what gives strength to Royal,

    and it is what so is special about the Royal Dairy Products.

    The Royal Pattern has established itself as a uniquely appropriate model for rural

    development. Royal has made India one of the largest milk producers in the world.

    Royal, therefore, is a brand with a difference. That difference manifests itself in a

    larger than life purpose. The purpose freedom to farmers by giving total control over

    procurement, production and marketing.

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    SWOT Analysis

    Strengths

    Demand profile: Absolutely optimistic. Milk being a necessity product, the

    demand will stay and the sales at Royal are bound to increase over a period of time.

    Margins: Quite reasonable, even on packed liquid milk. The margins are

    enough to limit the entry of potential entrants.

    Availability of raw material: Abundant. Presently, more than 80 per cent of

    milk produced is flowing into the unorganized sector, which requires properchannelization. Large number of dairy plants in public and cooperative sectors

    besides several others coming up in the private sector would result in competition.

    Because of this the end consumer would benefit and a good product mix would

    emerge.

    Technical manpower: Professionally trained, technical human resource pool.

    The employees of MCMMF are highly recognized in the industry and have earned

    name for themselves as well as the federation.

    Transportation: The transportation facilities and the easy availability of the

    special trucks have provided a boost. Cold refrigerated trucks are there in place and

    the warehouses also have the cold storage facilities that facilitate the

    transportation.Increasing purchase power and changing tastes of the consumers: The

    purchasing power of the residents is increasing. As a result a lot of products are being

    consumed. Moreover, the consuming habits are changing. As a result, the demand

    for products such as butter and cheese is increasing at a very rapid rate.

    Weaknesses

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    Lack of control over yield: Theoretically, there is little control over milk yield.

    A lot depends upon the monsoon in the country. This is because of the quality of

    cattle feed that would be available will not have the required nutritional content.

    Logistics of procurement: Woes of bad roads and inadequate transportation

    facility make milk procurement problematic. All these factors lead to perishability of

    the procured milk. But with the overall economic improvement in India, these

    problems would also get solved.

    Erratic power supply: The erratic power supply would cause harm in the

    processing of milk.

    Lack of proper implementation: Dairy development programmes have not

    been fully implemented as per the needs of the region in different agro-climatic zones.

    Opportunities

    If dairy entrepreneurs are looking for opportunities in India, the following areas must be

    tapped:

    Competition: With so many newcomers entering this industry, competition is

    becoming tougher day by day. But then competition has to be faced as a ground

    reality. The market is large enough for many to carve out their niche. Moreover

    due to competition, there is a chance to better serve the market with innovative

    products.

    Value addition: There is a phenomenal scope for innovations in product

    development, packaging and presentation. Given below are potential areas of

    value addition:

    Steps should be taken to introduce value-added products like shrikhand, ice

    creams, paneer, flavored milk, dairy sweets, etc. This will lead to a greater

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    presence and flexibility in the market place along with opportunities in the field of

    brand building.

    Addition of cultured products like yoghurt and cheese lend further strength - both

    in terms of utilization of resources and presence in the market place.

    Yet another aspect can be the addition of infant foods, geriatric foods and

    nutritional.

    Export potential: Efforts to exploit export potential are already on. Following the

    new GATT treaty, opportunities will increase tremendously for the export of agri-

    products in general and dairy products in particular. There is a strong basis of

    cost efficiency, which MCMMF can leverage in the world market.

    IT support: Software is now available for project formulation for dairy enterprise.

    It has also computerized its production processes.

    Threats

    Milk vendors, the un-organized sector: Today milk vendors are occupying the

    pride of place in the industry. Organized dissemination of information about the harm

    that they are doing to producers and consumers should see a steady decline in their

    importance.

    Infestation: There are increasing incidents of chemical contaminants as well as

    residual antibiotics in milk.

    Quality: The quality of the milk is found to be poor as compared to the

    international standards. One of the reasons for these according to the EU and America

    is the method of milching the milk. In these nations the milk is hands by the farmers

    owning the cattle do milched with the help of machines.

    Exploitation: The liberalization of the Dairy Industry is likely to be exploited by

    the multinationals. They will be interested manufacturing the milk products, which yield

    high profits. It will create milk shortage in the country adversely affecting the consumers.

    Subsidy by Western Nations: There have been incidences wherein the

    Western nations subsidizing the dairy products by a few means like transportation.

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    Because of such reasons the final price of the product goes below the prices prevailing

    in the Indian Market. Hence it proves a threat to MCMMFs and other Indian dairy

    products.

    Creation of Non Tariff Barriers by Developed Nations: The Developed

    Nations have created Non Tariff Barriers related to Quality of the milk specifically. They

    want that the milk be processed with potable Air and Water. They also want that the

    milching of cattle be done with the help of machines. However this type if system is yet

    to evolve in India.

    The study of this SWOT analysis shows that the strengths and opportunities far

    outweigh weaknesses and threats. Strengths and opportunities are

    fundamental and weaknesses and threats are transitory. Any investment idea

    can do well only when you have three essential ingredients: entrepreneurship

    (the ability to take risks), innovative approach (in product lines and marketing)

    and values (of quality/ethics).

    Michael Porters Five-Force Analysis

    According to Porter (1980) a firm must be analyzed in relation to its industry.

    Factors outside the industry tend to influence all the industrys firms in the same

    way and are thus not as important to study.

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    To a large extent, industry structure governs the strategies open to the firms. The

    profitability and attractiveness of an industry is dependent of the level of

    competition. Competition in an industry originates from industry structure and

    goes well beyond the behavior of individual competitors.

    According to Porter, each industry has a potential profitability and the profitability

    for the firms is dependent on the competitive forces in the industry. Porter

    identifies five competitive forces that derive from the ambition to obtain as large

    share of the profitability as possible. The five forces are the foundation of the

    five-force model.

    The success of the national and local competitors brands includes effective

    distribution system, advertising, good pricing policy etc. The factors ascribed by

    porter are:

    Threats of new entrants

    Bargaining power of suppliers

    Bargaining power of buyers

    Rivalry among competitors

    Threats from substitutes

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    These factors can be explained in context to MCMMF as below:

    Threats of New Entrants

    Economies of Scale: MCMMF enjoys economies of scale, which is difficult to

    match by any other competitor. It is because of this reason that no regional

    competitor has grown to a national level.

    Cost and Resource advantages: Royal dairy is co-operative society. That

    means cooperation among competitive is the fundamental principle. Royal dairy

    is managed under the norms of MCMMF and market the products under the

    brand name Royal, which has a very good reputation at domestic level. Here,

    the raw material procurement is very difficult for the new entrants. Consequently

    Capital requirement is also high. Still new entrants are emerging such as

    domestic and international players. So the threats of new entrants are moderate.

    Brand Preferences and Consumer Loyalty: The level of preference specifically

    in the liquid milk sector is that they would go to other retailer if the retailer does

    not have milk.

    Access to Distribution Channels: The distribution channel of MCMMF is a very

    planned and perfect one. For any new entrant to enter it would be a very difficult

    task.

    Capital Requirements: The total investment required in the industry is huge and

    is a decision worth considering even for MNCs. The investment decisions cover

    the processing costs as well as the marketing costs.

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    Bargaining power of supplier

    The objective of Royal dairy is not profiting. As it is a part of co-operative society,

    it runs for the benefit of farmers those are the suppliers of milk and users of milk

    products. According the concept of the cooperative society supplier has

    bargaining power to have a good return on his or her supply. However, supplier

    has limited rights to bargain with the cooperative society because it is made and

    run for the sake of mass and not for individual benefit. But it is made sure that the

    supplier gets his fair share of return.

    There is appropriate bargaining power of the supplier. In olden days there were

    not any kind of cooperative societies as the farmer was exploited. But, nowadaysthe farmers rights are protected under the cooperative rules and regulations,

    which ultimately results in moderate power of bargaining from the supplier.

    Bargaining power of buyers

    Cost of switching to competitor brands: The switching of brands is seen very

    much in products such as ice cream, curd, milk powders, milk additives etc. but it

    can be seen comparatively less in liquid milk category. Even if the buyers shift to

    the other brands of milk, the value that they get is less than they would get from

    consuming Royal.

    Large no. of buyers: Milk is a necessity product and hence is a mass product. It

    has a considerable share of the rupee spent by any Indian. Moreover the buyers

    are spread evenly over the country and do not have any bargaining power.

    Rivalry among competitors

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    Demand for the product: The demand of the products of MCMMF is increasing

    at a very healthy rate. To stand against the rivalry MCMMF is coming with a

    wide range of products.

    Mergers and Acquisitions: As such in the industry there are no mergers or

    acquisitions. However if any MNC wishes to enter through this route then the

    competition might be severe.

    Threats Of Substitute

    Availability of attractive priced substitutes: Different substitutes are available

    for different category of products. There is ample availability of low priced

    substitutes from local vendors and retailers. This is a front where MCMMF is still

    finding hard to combat.

    Satisfaction level of substitutes: Customers do consider these products as

    equal on quality if not better then the products of MCMMF. Hence the rate of

    customers switching to the substitutes is very high. Moreover the buyers also can

    switch to the customers easily without any hurdles.

    Not immediate substitutes: Distant substitutes are present in many of the

    categories of business of MCMMF. For example in the Masti Buttermilk category

    it faces competition from cold drinks and ice cream.

    These 5 forces interact among themselves at different degrees over a period of

    time. Moreover it will get intense or loosen up depending upon the moves of its

    competitors, buyers, suppliers, etc. However MCMMF has been able to

    outperform on almost all fronts excluding a few lines of business.

    Estimated Profit and Loss account

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    [RS IN CRORE]

    PARTICULAR 2011[RS] 2012[RS]SALES TURNOVER 500.00 600.00

    Total cost of sales500.00 600.00

    EXPENCES

    Material Consumed 438.66 480.44

    Manufacturing Expenses 7.28 9.44

    Personnel Expenses 1.58 2.19

    Administrative Expenses 1.30 2.03

    New location setup 6.87 7.87Cost of sales 455.69 501.97

    Operating profit 44.31 98.03

    Other Recurring Income 0.10 0.10

    Adjusted PBDIT 44.41 98.13

    Depreciation 4.78 11.19

    PBT 39.63 86.94

    Estimated balance sheet

    [RS IN CRORE]

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    PARTICULAR 2011[RS] 2012[RS]

    SOURCES OF FUNDS

    Owned funds 500.00 600.00

    Reserve and Surplus 39.63 86.94

    TOTAL 539.63 686.94

    APPLICATION OF FUNDS

    1.Fixed asset

    Gross block 111.22 125.23

    Less : Revaluation Reserve 0.00 0.00

    Net block 111.22 125.23

    2.Investment 0.00 0.00

    3.Net current assets 480.47 601.31

    Less: current liabilities 52.06 39.60

    Total net current asset 428.41 561.71

    Total 539.63 686.94

    BREAK EVEN ANALYSIS

    1. 2011 2012

    SALES- 500 600

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    [-]VARIABLE COST 200 400

    _____ _____

    CONTRIBUTION 300 200

    FIXED COST 100 100

    _____ _____

    PROFIT 200 100

    2. P/V RATIO=CONTIBUTION

    ____________

    SALES

    2011 2012

    300 200

    500 600

    =60% =33.33%

    3. To determine the break even volume

    BEP SALES=FIXED COST

    __________

    P/V RATIO

    2011 2012

    100 100

    60% 33.33%

    =166.67 =300

    4. The total cost of 2011 for the annual volume of production-400

    units

    A. Total cost of 2011=Fixed cost + variable cost * quantity produced

    2011

    =100+200*400

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    =100+80000

    =80100

    2012

    =100+400*400

    =100+160000

    =160100

    Review and Control

    Marketing Metrics

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    *0 External- to measure the customer satisfaction and the response rates,

    customers loyalty, and the quantity of the products being purchase and the time

    basis of ones customer in buying the product. Some may be form in survey.

    *1 Internal-quantification of the market share and market penetration.

    Secondary data:

    Internal

    Sales record

    Stock record

    Accounting record

    Distribution date

    Sales persons opinion

    External

    Government statistics

    Specialist business organizations

    Customer database

    Primary data

    Face to face Observation

    Experiment

    Research

    Contingency Plan

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    If we receive negative feedback from our new developed product, we could make

    it more affordable or improve flavor.

    If new developed products will not be successful globally, we will first focus on

    positioning one country at a time.

    If we receive negative feedback from our market with extensive health concerns,

    we will make a strategy that will promote wellness.