rusdens onboarding
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Rusdens
[EMPLOYEE ONBOARDING]
How to ensure your new employees reach their full potential
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Why onboarding?
It is widely acknowledged that in today’s service economy a company’s
people are often its most important asset. This is especially evident during
the hiring process where a great deal of time and money is spent identifying
and recruiting the ideal candidate.
Unfortunately this often fails to carry through to the weeks and months
following the start of a new hire. During this period, employees have to
master a number of areas including identifying the key knowledge, skills and
abilities needed to perform their new role, establishing successful personal
relationships and understanding the company’s principles, history and
collective identity.
To assist new employees through this period many organizations offer a
structured onboarding process. When successful onboarding can reduce
employee turnover, maintain employees engagement and improve time to
productivity.
How onboarding increases engagement and re duced time to
productivity.
Recent studies have revealed that employees who attended a structuredorientation program were 69% more likely to remain with the company after
three years than those who did not go through the same program.
Another study conducted at Texas Instruments showed that employees
whose orientation process was carefully attended reached “full productivity”
two months earlier than those whose orientation process was not.
Despite the clearly identified benefits of onboarding the majority of programs are still ineffective. Organisations either try to cram too much
information into an afternoon’s formal presentation. Additionally companies
often fail to present the bigger picture, highlighting where the new
employees work contributes to the overall success of the company.
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Only 30% of
executives were
satisfied with
their employers onboarding
process for new
hires
Why most onboarding is unsuccessful
A recent study carried out by Korn/Ferry found that only 30% of global
executives contacted were satisfied with their employer’s onboarding process
for new hires. 38% rated the employer’s process as only average, 22%
called it below average and 10% said it was poor. In a separate survey of more than 100 senior executives only 39% were satisfied with their
organizations’ efforts to integrate them.
To help ensure your new hires achieve their full potential we have developed
a six month outsourced program covering the following areas.
The most
successful careers
develop where an
individual’s
strengths, skills
and values are
directly in line
with the aims and
values of her
company ....
Stage 1: Individual ProfileStarting from a position of strength.
Starting a new job is a moment of great opportunity. New employees bring a
renewed drive and enthusiasm to a role as well as a different way at looking
at the issues and activities involved. Studies have shown that the most
successful roles develop where an individual’s strengths, skills and values
are directly in line with the aims and values of their organization.
The onboarding program starts provides a range of tools and techniques to
enable your new hires to review their experiences, studies and interest
throughout their career as well as their aims, strengths and values. This is
followed by a tailored psychological profiling tool, which leads into a
discussion around different personality types in the work place.
Stage 2: Corporate ProfileUnderstanding the new organization.
Equally important to the individual profile is an understanding of the
organization. Only by gaining a real insight of the company’s goals, values
and mission can an individual understand where they sit within the
organization and how they can truly add value.
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As with individual profiling there are a number of well established
methodologies available to indentify and analyse a company’s business
model.
Our approach is built around the business strategy canvas developed by
Alexander Osterwalder. Osterwalder’s model, which builds on the ground
breaking work of Kaplan & Norton’s balanced score card, identifies nine
inter-connected building blocks which define the company’s value
proposition, customer interface and internal business perspective.
The onboarding course provides a roadmap through each of these nine
blocks with key range of tools and techniques explained for each step.
Stage 3: StrategyIdentifying true needs
Having developed a clear overview of both their individual strengths and the
organizations’ mission, your new hires are now in a position to identify
opportunities to add maximum value in their role.
At the beginning of any new job it is natural to have a picture in your head
about how everything will unfold. However, the reality is that often
unanticipated problems and opportunities arise. When this happens exposing
and solving the fundamental issues - the true need – will pay greater returns
in the long run.
Participants are provided with a range of tools to help identify value add
opportunities and how to consolidate and prioritise these opportunities toprovided a structured, strategic approach to developing their new role.
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Stage 4: ExecutionGetting it all done
Having identified the opportunities to add greatest strategic value it is now
that your employees face their biggest challenger– execution.
If strategy deals with the long term objectives, execution focuses on the
present, emphasizing taking action to carry out the strategy, such as meeting
expectations, satisfying demand and improving efficiencies.
Participants are introduced to the concept of the weekly review. This
provides a framework for aligning short-term tasks with the wider strategy.
In addition a number of time management tools are outlined which when
used in conjunction with the weekly review ensure tasks are performed in astructured and disciplined manner.
Stage 5: CommunicationThe key to effective execution
Perhaps the most important element of executing short term goals is
communicating with colleagues, suppliers and customers. No matter how
effective your new hires are at learning and visioning, they will ultimately
fail to achieve their goals if they are unable to muster a critical mass of
support for their initiatives.
Participants are introduced to David Maister’s five-step framework effective
communication. For each stage we outline the key objectives and skills
required. We also consider some of the main barriers to effective
communication and provide
We also discuss Robert Caldini’s work on persuasion and the basic
tendencies of human behavior which need to be considered in any
negotiation process.
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Stage 6: Feedback loopsClosing the circle
Finally we consider the steps needed to ensure that the momentum achieved
in the first five months is continued into the future and is infused into the rest
of the company.
We look at the work of behavioral psychologist such as Dan Ariely and
consider how an understanding of human biases can be used to avoid
projects being derailed.
We also look at the role of feedback loops and the important role they play in
developing ongoing momentum.
Next stepsIs this for you?
This comprehensive approach to managing your new hires introduction to
the company will not suit every role. For a free consultation and review of
your existing onboarding process please visit www.rusdens.com
P.S. First month free
For a limited period we are offering new customers one
month free when they sign up for a complete onboarding
program.