s12- overview of distribution

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    Overview of distribution channels

    Marketing Management II

    (2005-06)

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    Adidas to overhaul distribution

    Adidas India is revamping its distribution

    Exclusive distribution department being created Distributor performance being re-evaluated

    Current distribution

    74 exclusive stores ( run by franchisees)

    1,000 multi-brand outlets ( catered to by around 40distributors).

    "We need people who share the same vision andaggressiveness, and that hasn't been the case with allour partners in distribution."

    Andreas Gellner- M.D., Adidas India

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    The basics

    What is a distribution ( or marketing)

    channel?

    Who belongs to a channel?

    Concepts for understanding channels Indian distribution system

    What is the work of a distribution channel?

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    Concept of a distribution channel

    Manufacturer Consumer

    Activity 1

    Activity 2

    Activity 3

    Activity N

    Marketing Channel

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    What is a distribution channel?

    A channel of distribution is a pathway or route

    to market extending from manufacturer orservice seller to its ultimate consumer or user

    Direct sale from manufacturer to end user

    is also a channel

    A channel of distribution can also be

    conceptualised as a sequence of valueadding activities

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    Environment

    Economy Technology Socio-Cultural Political

    Legal Demographic

    ProducersAgriculture

    Manufacturers

    ServiceWholesale Retail

    Specialised participantsBuyers

    Firms

    Consumers

    Government Policy

    Public Distribution system

    The Trade Channel

    The distribution system

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    Who is in the channel?

    Primary participants

    Manufacturers, Producers

    Distributors and Wholesalers

    Retailers

    Specialized channel members

    Transporters

    C & F Agents

    Warehouses

    Brokers

    DSAs

    End users

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    Generalised structure : Example Pharma

    Manufacturer

    Branch or Depot / CFA / Super Stockist

    Stockist

    Retailer

    Patient

    InstitutionHospital

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    Factory Co-Packers

    Nestle India- distribution structure

    Imports

    Clearing & Sales Agents

    Distribution Centers

    Cash Distributors

    Re-Distributors

    Retailers

    Institutions

    Out of Home

    Channel

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    Concept of directness

    Manufacturer

    Consumers

    Channel

    member 1 Channel

    member 2

    Channel member 3

    Direct

    2

    Indirect

    Indirect

    Dual

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    Concept of variety

    Few types of channels

    Traditional channel only

    Many types of channels Traditional channel

    Exclusive stores

    Internet store front

    Direct sales to corporate customers

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    Concept of density

    Exclusive

    Automobiles

    Selective Consumer durables

    Intensive

    FMCG

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    Concept of novelty Traditional channel

    Novel channels

    Direct sales

    Self help groups

    Bancassurance

    Vending machines

    Internet

    Shop in shop

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    Indian Distribution channel: Foodstuffs

    Farmer Consolidator

    Trader

    Commission

    agent

    Wholesaler

    Retailer

    Consumer

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    Indian retail: Traditional formats

    Door to door

    Mobile vending ( Push cart) Roadside vendors

    Temporary structures

    Semi permanent Encroachments

    Markets

    Seasonal Permanent

    Permanent shops

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    Type of retail outlets in India

    Urban %

    Grocers 34.7

    General Store 14.4

    Paan 17.0

    Other 17.0 Food 6.6

    Chemist 6.3

    Cosmetics 4.0

    Rural %

    Grocers

    55.6

    General Store 13.5

    Others 27.6

    Chemist 3.3

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    328,000930,000Total

    365025,000Entertainment

    108008,200Books, Music, gifts

    62,00035,000Catering services

    0.52,950615,000Food & grocery

    72,20033,000Furniture & furnishings

    684013,000Mobile handsets & accessories

    82,50032,000Consumer durables

    255030,000Healthcare products

    61502,500Health & Beauty care services

    252,50010,000Footwear

    4011102800Watches

    285043,500Jewellery

    1410,90080,000Clothing, Textiles, Fashion

    Share %( Rs. Crores)(Rs. Crores)

    OrganisedOrganised RetailTotal Retail Sales

    Category

    Retail sales in India

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    McKinsey view of Indian retail( Source: McKinsey Quarterly 2000 Number 4 Asia)

    Dry

    Groceries

    Electronics

    Books,

    Music

    Mens apparel

    Shopping Malls

    Pharmacy

    products

    Liquor retail

    Fresh

    groceriesFast food

    Womens apparel

    Personal careproducts

    READY TO GO

    SHAPE / ADAPT

    WAIT & WATCH

    Supply Chain sophisticationLOW HIGH

    Consumer

    Readiness

    LOW

    HIGH

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    10028,000Total

    2650Entertainment

    3800Books, Music, gifts72,000Catering services

    112,950Food & grocery

    82,200Furniture & furnishings

    3840Mobile handsets & accessories

    92,500Consumer durables

    2550Healthcare products

    1150Health & Beauty care services

    92,500Footwear

    41110Watches3850Jewellery

    3910,900Clothing, Textiles, Fashion

    Org retail %( Rs. Crores)

    Category share inOrganised Retail

    Category

    Organised retail in India

    Source: Images-KSA, 2005

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    Why are channels important?

    Route to market

    Access potential buyer, convert the prospect, fulfillorders and service

    Internationally, channel members collectivelyearn 30 to 50% of the final selling price

    Channel not only serves the market but alsomakes the market

    A good channel is strategic

    Difficult to put into place, durable, difficult to imitate

    Channel management offers the potential toobtain competitive advantage

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    TRANSACTIONAL ACTIVITIES

    Buy products from sellers

    Promote Products to consumers

    Absorb the risk of product ownership

    PHYSICAL ACTIVITIES

    Store the products

    Transport the products

    Break bulk the product into smaller quantities Service and repair the products

    FACILITATING ACTIVITIES

    Work done by the channel

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    Flows

    Producers Retailers

    Physical possession

    Ownership

    Promotion

    Negotiation

    Financing

    Risk assumption

    Ordering

    Payment

    Source: Coughlan et al ,Marketing Channels

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    Key decisions in channel

    management

    Structure

    Strategic choices that can be representedgraphically

    No. of participants in the channel etc.

    Governance

    Frameworks to ensure pursuit of objectives

    Conflict resolution mechanisms

    Relationship Management

    Actions that frame the daily environment