safeguarding adults training programme - royal … brochure 2010-2011.pdf · safeguarding adults...

Safeguarding Adults Training Programme April 2010 to March 2011

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Table of ContentsSafeguarding Adults

2010 to 11 Course Calendar ....................................... 4

Safeguarding Adults:

Awareness, Recognition and Referral ....................... 7

Develops skills in recognising the abuse of vulnerable

adults and a knowledge of the Multi-Agency Policy

and Procedures for safeguarding vulnerable adults.


Awareness, Recognition and Referral Refresher ..... 8

Refreshes skills in recognising the abuse of vulnerable

adults and a knowledge of the Multi-Agency Policy

and Procedures for safeguarding vulnerable adults.


Assessing the Alert ..................................................... 9

Provides a more in-depth understanding of the

safeguarding adults investigation process, including the

legislative framework and issues of autonomy and risk.


The Legal Context ..................................................... 10

Considers the range of law relevant to safeguarding

adults.

Safeguarding Adults from Financial

and Material Abuse (Introductory) ........................... 11

This introductory course enables staff to respond

appropriately to concerns and reports of financial or

material abuse within the context of the Multi-Agency

Safeguarding Adults Protocol.

Safeguarding Adults from Financial

and Material Abuse (Advanced) ............................... 12

This advanced course gives those who are likely to

be more deeply involved in investigations a fuller

understanding of the complex processes and legislation

surrounding financial and material abuse.

3

Investigating Adult Abuse ......................................... 13

Allows those who will be coordinating or leading

investigations to develop their skills in this area.


A Focus on Outcomes ............................................... 14

Focuses on the outcomes of safeguarding investigations

and the impact on alleged victims of abuse.

APEC/Safeguarding Adults Managers (SAM)

Training ....................................................................... 15

Develops skills in managing the safeguarding adults

investigation process and chairing safeguarding strategy

meetings and case conferences.

Chairing Safeguarding Meetings ............................. 16

This practice-based course develops skills in chairing

safeguarding meetings in line with the Multi-Agency

Policy and Procedures.

Managers of Provider Services:

Responding to Allegations of Abuse

within Kensington and Chelsea ............................... 17

Focuses on the legal and regulatory responsibilities of the

managers of provider services in relation to safeguarding

of vulnerable adults.

Facilitator profiles ..................................................... 19

Application form ........................................................ 21

Venue map .................................................................. 23

Please note, participants must have completed

the Safeguarding Adults: Awareness, Recognition

and Referral training (or another full-day course

on recognising abuse) before other courses in

the programme.

If you have any questions about any of the courses,

please contact HSC Learning and Development on 020

7361 2888 or email [email protected]

If you work for the Council, you can book onto any

of these sessions via the Student Centre on KCnet.

If you don’t have access to this, please complete

the application form at the end of this document and

return it to HSC Learning and Development on the

above email address, or fax to 020 7361 3761.

All courses in this programme are free to attend for

Council staff and most partner agencies in the borough

(please check with your manager if you are unsure

whether you will be charged).

However if you book a place and do not attend or

if you cancel your place with less than ten working

days notice a charge of £150 per day pro rata will

be applied. Please note that your manager will be

notified of any cancellation or non-attendance. The late

cancellation fee will not be charged if your department

provides an alternative suitable delegate.

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Safeguarding Adults 2010 to 11 Course Calendar

Courses Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

Safeguarding Adults: Awareness, Recognition and Referral

15,16 5,17 15 12,19 Dates for the rest of 2010-11 will be released in August 10

Safeguarding Adults: Awareness, Recognition and Referral Refresher

25 2 3 17

Safeguarding Adults: Assessing the Alert

27 26 30 3

Safeguarding Adults: The Legal Context

29 1

Safeguarding Adults from Financial and Material Abuse (Introductory)

24

Safeguarding Adults from Financial and Material Abuse (Advanced)

13

Investigating Adult Abuse 27 to 29 5 to 7 1, 4 and 5 12 to 14

Safeguarding Adults: A Focus on Outcomes

15 7 10

APEC/Safeguarding Adults Managers (SAM) Training

23 1 15

Chairing Safeguarding Meetings

11 1

Managers of Provider Services: Responding to Allegation of Abuse within Kensington and Chelsea

9 8

5

Courses Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar


15,16 5,17 15 12,19 Dates for the rest of 2010-11 will be released in August 10


25 2 3 17


27 26 30 3


29 1


24


13

Investigating Adult Abuse 27 to 29 5 to 7 1, 4 and 5 12 to 14


15 7 10


23 1 15


11 1

Managers of Provider Services: Responding to Allegation of Abuse within Kensington and Chelsea

9 8

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Who is it for?All staff who work with adults in the Royal Borough and have not yet attended a course on safeguarding adults.

This includes staff from local authority social care services, health, the police, housing, voluntary, independent sector,

advice agencies, managers and deputies of supported people housing.

If you have attended this course within the last two years and would like a refresher, please look at the half-day refresher

course on the next page.

AimsThis one-day course will give staff working in a wide variety of settings the opportunity to come together and:

• develop skills in recognising the abuse of vulnerable adults

• learn about the City of Westminster and the Royal Borough of Kensington and Chelsea Multi-Agency Policy

and Procedures to Safeguard Vulnerable Adults.

Course objectivesAt the end of the training you will:

• be able to define abuse and identify a vulnerable adult

• be able to identify that a vulnerable adult is being abused or exploited

• know what to do and who to talk to if you have a concern

• examine the difficulties in reporting and issues around whistle blowing

• be clear about your roles and responsibilities

• know about the legal framework within which to operate as it applies to you under the Multi-Agency

Policy and Procedures

Facilitator: Annie Zlotnick

This course provides evidence, information and support to the following standards and qualifications:

Common Induction Standards (CIS) 5.1, 5.2, 5.3, 5.4, 5.5

Level 2 HSC HSC24

Level 3 HSC HSC35, HSC335, HSC395

Level 4 HSC45, HSC423, HSC431, HSC447, HSC448

RMA 4 O3, SC15, D4

Man Level 4 08

Safeguarding Adults: Awareness, Recognition and ReferralDates: 15 April 2010, 16 April 2010, 5 May 2010, 17 May 2010, 15 June 2010, 12 July 2010, 19 July 2010. Dates for September to March will be released in August.

Time: 9.30am to 4.30pm

Duration: One day

Venue: Isaac Newton Centre

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Dates and times: 25 June 2010 – 9.30am to 12.30pm, 2 September 2010 – 1.30 to 4.30pm, 3 December 2010 – 9.30am to 12.30pm, 17 March 2011 – 1.30 to 4.30pm

Duration: Half day


Who is it for?All staff who have attended the one-day training course in awareness two or more years ago and who would like

to update their knowledge.

AimsThis half-day course will provide staff with a review of legislation and policy and procedural changes.

Course objectivesAt the end of the training you will have:

• had an update on legislation within which you operate as it applies to you under the Multi-Agency Policy

and Procedures

• worked through a case study to refresh your knowledge about and skills in policy and procedure around

safeguarding vulnerable adults

Facilitator: Annie Zlotnick



Level 2 HSC HSC24

Level 3 HSC HSC35, HSC335, HSC395

Level 4 HSC45, HSC423, HSC431, HSC447, HSC448

RMA 4 O3, SC15, D4

Man Level 4 08


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Dates: 27 April 2010, 26 July 2010, 30 November 2010, 3 March 2011


Duration: One day


Who is it for?All staff who work with adults in the Royal Borough who feel they need a more in-depth understanding of safeguarding

adults’ issues. This includes staff from local authority social care services, health, the police, housing, voluntary,

independent sector, advice agencies, managers and deputies of supported housing.

Previous training requiredAll attendees must have previously completed the Awareness, Recognition and Referral course (or a comparable full-day

course on recognising abuse) within the last two years.

AimsTo provide a more in-depth understanding and overview of the safeguarding vulnerable adults investigation process.

Course objectivesTo provide more detailed knowledge and skills to enable staff to:

• understand the legislative framework relating to safeguarding vulnerable adults, affecting choice, capacity

and decision making

• understand the roles and responsibilities within the investigation process

• understand in what circumstances they may be requested to carry out an investigation and their reporting

responsibilities

• work in accordance with the Multi-Agency Policy and Procedures for Safeguarding Vulnerable Adults



Level 2 HSC HSC24

Level 4 HSC43, HSC45

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Dates: 29 September 2010, 1 March 2011


Duration: One day


Who is it for?All staff who work with adults in the Royal Borough who feel they need a fuller understanding of the legal framework behind safeguarding adults. This includes staff from local authority social care services, health, the police, housing, voluntary, independent sector, advice agencies, managers and deputies of supported people housing.

Previous training requiredAll attendees must have previously completed the Awareness, Recognition and Referral course (or a comparable full-day course on recognising abuse) within the last two years. We would also recommend that attendees complete Safeguarding Adults: Assessing the Alert before taking this course.

AimsThere is no specific piece of safeguarding adults’ legislation that provides a framework for taking action to protect vulnerable adults from abuse. The law is fragmented and difficult to use. Applicable legal avenues are contained in a wide range of legislation including criminal law, civil law and legislation that define duties, powers or obligations on authorities for the assessment and provision of services to vulnerable adults.

Course objectivesThe course will enable participants to:

• gain a legal perspective on their work in safeguarding adults in order to enhance understanding of their role• consider the range of law relevant to safeguarding adults

The course will provide an overview of

• Department of Health policy• community care legislation• decision making capacity• interventions including the Mental Health Act 1983 and the National Assistance Act 1948• criminal justice and vulnerable adults• civil torts• restraint and physical interventions• human rights issues

Facilitator: Michael MandelstamThis course provides evidence, information and support to the following standards and qualifications: Common Induction Standards (CIS) 5.1, 5.2, 5.3, 5.4, 5.5Level 2 HSC HSC24Level 4 HSC HSC412, HSC418, HSC430, HSC433, HSC449Leadership and Management B5


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Dates: 24 June 2010


Duration: One day


Who is it for? All staff who work with adults in the Royal Borough and require an understanding of concerns relating to financial

or material abuse. This includes staff from local authority social care services, health, the police, housing, voluntary,

independent sector, advice agencies, managers and deputies of supported people housing.

Previous training requiredAll attendees must have previously completed the Awareness, Recognition and Referral course (or a comparable

full-day course on recognising abuse) within the last two years. We would also recommend that attendees complete

Safeguarding Adults: Assessing the Alert before taking this course.

AimsTo enable staff to respond appropriately to concerns and reports of financial/material abuse within the context

of the Multi-Agency Safeguarding Adults Protocol.

Course objectivesBy the end of this course participants will:

• be able to identify and respond appropriately to financial/material abuse concerns

• understand the principles and terminology that apply to issues of capacity, consent and competency within

the initial stages of an investigation

• have explored and understood the causes and factors relating to financial/material abuse

• be confident in the use of the Safeguarding Vulnerable Adults Policy, particularly when investigating financial/material

abuse concerns and/or allegations

Facilitator: Lin Cross



Level 2 HSC HSC24

Level 4 HSC HSC41, HSC45, HSC410 HSC411, HSC412, HSC431


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Dates: 13 January 2011


Duration: One day


Who is it for? This advanced course is aimed at professionals who are likely to have a deeper involvement in an investigation, whether

criminal or non-criminal and therefore require a better understanding of the more complex processes and legislation

involved with their professional role.



Safeguarding Adults: Assessing the Alert and Safeguarding Adults from Financial and Material Abuse (Introductory)

before taking this course.

AimsTo enable staff who are likely to be involved in criminal/non-criminal investigations to feel more confident and

empowered in their response to concerns and reports of financial/material abuse within the context of the Multi-Agency

Safeguarding Adults Protection Protocol.

Course objectivesBy the end of the course participants will:

• be able to competently identify where appropriate legislation and procedures can be utilised to respond appropriately

to financial/material abuse concerns

• understand the principles and terminology that apply to issues of capacity, consent and competency at all stages

within a multi-agency investigation

• have explored and understood ways to investigate financial/material abuse to a more satisfactory conclusion

• be more empowered and confident in the use of the safeguarding procedures particularly when investigating

financial/material abuse concerns and/or allegations

Facilitator: Lin Cross



Level 2 HSC HSC24

Level 4 HSC HSC423, HSC426, HSC429, HSC449, HSC450


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Dates: 27 to 29 April 2010, 5 to 7 July 2010, 1, 4 and 5 October 2010, 12 to 14 January 2011


Duration: Three days – you must be able to attend all three days of training


Who is it for? This course is for social workers, senior social workers and team managers employed by the Royal Borough of Kensington and Chelsea, and Central and North West London NHS Foundation Trust (CNWL) and senior staff working in health.

Previous training requiredAll attendees must have previously completed the Awareness, Recognition and Referral (or a comparable full-day course on recognising abuse) within the last two years. We would also recommend that attendees complete Safeguarding Adults: Assessing the Alert before taking this course.

AimsTo enable participants to develop their skills in conducting investigations into allegation or suspicions of adult abuse. The course will address multi-agency investigations addressing both when the alleged victim has capacity or lacks capacity around issues of the alleged abuse.

The course will focus on developing interviewing skills and learners will be expected to participate in role play in small groups.

Course objectivesBy the end of the course participants will have:

• an understanding of the legal context of safeguarding adults work• familiarised themselves with the local policy and procedures regarding vulnerable adults and abuse• considered the issues surrounding information sharing and confidentiality• understood the purpose of the strategy meeting• a clear understanding about how to prepare to go out on an investigation• developed appropriate interviewing skills• increased knowledge regarding gathering and preserving evidence• considered the importance of risk assessment in investigations and long-term work• understood the importance of recording, monitoring and reviewing• knowledge about the purpose of a case conference• knowledge about what information is needed for a case conference• learnt how to prepare an investigation report and oneself for a case conference

Facilitator: Belinda OatesThis course provides evidence, information and support to the following standards and qualifications: Common Induction Standards (CIS) 5.1, 5.2, 5.3, 5.4, 5.5Level 2 HSC HSC24Level 4 HSC HSC412, HSC418, HSC430, HSC433, HSC449

Leadership and Management B5

Investigating Adult Abuse

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Dates: 15 June 2010, 7 October 2010, 10 February 2011


Duration: One day


Who is it for? This course is for social workers, senior social workers and team managers in the Royal Borough and health and social

provision settings.



Safeguarding Adults: Assessing the Alert and Investigating Adult Abuse before taking this course.

AimsTo provide a one-day course focusing on the outcomes of safeguarding investigations and the impact this will have

on alleged victims of abuse.


• an understanding of the interface between risk assessment and protection plans

• knowledge of what resources are available to support victims of abuse locally

• an understanding of the importance of the service user contributing to their protection plan

• an understanding of the importance of the partnership working between investigators and the contract

or commissioning unit

• clarity about what should be included in the protection plan

• an understanding of the importance of reviewing protection plans

Facilitator: Belinda Oates



Level 2 HSC HSC24

Level 4 HSC HS415, HSC416, HSC447


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Dates: 23 June 2010, 1 November 2010, 15 February 2011


Duration: One day


Who it for?Team managers, senior social workers and residential placement monitoring officers from Adult Social Care and team

managers from the community mental health teams and crisis resolution teams in CNWL.




AimsThis one-day course will enable participants to develop their skills in managing the safeguarding adults’ investigation

process and develop skills in chairing safeguarding strategy meetings and case conferences.

Course objectives By the end of the course participants will have:

• an understanding of the legal context of the safeguarding adults work

• knowledge about the purpose of a strategy meeting and case conference

• learnt how to prepare information and oneself for a strategy meeting and case conference

• learnt how to support workers attending strategy meetings and case conferences

• considered the issues surrounding information sharing and confidentiality

• understood the importance of engaging service users in case conferences

• understood how to prepare services to engage in case conferences

• a clear understanding about how to chair a strategy meeting and case conference

• considered the importance of risk assessment at the case conference and protection plan

• understood the importance of evidence-based recording throughout the safeguarding process

Facilitator: Belinda Oates This course provides evidence, information and support to the following standards and qualifications:


Level 2 HSC HSC24

Level 4 HSC HSC447, HSC448


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Dates: 11 May 2010, 1 December 2010


Duration: One day


Who is it for? This course is for social workers, senior social workers and team managers in the Royal Borough and health, and social

provision settings.


full-day course on recognising abuse) within the last two years. Attendees should also have attended Safeguarding

Adults: Assessing the Alert, Safeguarding Adults: Investigating Adult Abuse and Safeguarding Adults Managers course

and will have a sound knowledge of the issues of safeguarding vulnerable adults.

AimsTo provide a one-day course which, will enable participants to develop their skills in chairing safeguarding meetings

in line with Kensington and Chelsea Multi-Agency Policy and Procedures.

This is a very practice-based course so learners will be expected to engage in group discussion, practical exercises

(to be carried out in pairs and small groups) and may include some role play.

Abuse is a very emotive issue and some participants may find the subject matter difficult. Ground rules will be set

to help learners feel safe and supported.


• knowledge about the purpose of a strategy meeting and case conference

• knowledge about what information is needed for those meetings

• learnt how to prepare information and oneself when chairing

• considered the issues surrounding information sharing and confidentiality

• understood the importance of engaging service users in case conferences

• a clear understanding about how to chair a safeguarding meeting

• considered the importance of risk assessment and protection plans at the case conference



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Dates: 9 September 2010, 8 March 2011


Duration: One day


Who is it for? This course is suitable for all managers and senior staff from service providers providing a service within the Royal

Borough.




AimsRecognising, reporting and recording are a very important part of safeguarding adults. It is crucial that staff are able to

recognise suspected abuse, record accurately what they have heard, seen or suspect and complete witness statements.

Managers of provider services need to be aware of their legal and regulatory responsibilities in line with the Multi-

Agency Safeguarding Adult procedures and be clear when and how to report to the appropriate team as the responsible

individual.


• a clear understanding of their responsibilities as employers under the Vulnerable Group Act 2006

• an update in the piecemeal legislation used to safeguard vulnerable adults

• become familiar with local authority interagency policy for safeguarding vulnerable adults

• a good working knowledge of what constitutes good practice including ensuring clear witness statements are

taken from the alerter

• a clear understanding of their role in the interagency policy and procedures for safeguarding vulnerable adults.




Level 2 HSC HSC24

Level 4 HSC HSC25, HSC26, HSC30, HSC36, HSC,41, HSC50

Leadership and Management A3, B7

Managers of Provider Services: Responding to Allegations of Abuse within Kensington and Chelsea

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Facilitator profiles

Annie Zlotnick, Independent TrainerAnnie has trained extensively in the area of adult abuse and has a background in both field and residential settings.

She has specialised in areas of abuse, protection, law and mental incapacity.

Lin Cross, Independent Consultant/Trainer MA Disability StudiesLin is a national consultant and trainer in safeguarding adults. She designs and delivers multi-agency training in child

and vulnerable adult abuse with the police, social care services, care standards, CPS lawyers and managers. She also

acts as a consultant for complex cases and legislation. She works as a consultant for multi-agency adult protection

policies and is a speaker at international and national law enforcement conferences.

Belinda Oates, Independent TrainerBelinda has managed multi-disciplinary assessment and review teams and has taken a lead on safeguarding adults

development and practice. She presents a number of different levels of safeguarding courses from the basic awareness

to the more complicated chairing and investigating, and provides advice and support to organisations in their

development within this area of work.

While Belinda’s main passion and expertise lies in safeguarding adults work, her years of experience as a local authority

manager mean her skills and abilities are a mixture of direct experience, theoretical understanding and consultancy

expertise in the field of social care practice.

Michael Mandelstam, Independent Legal TrainerMichael provides training to local authorities on legal aspects of safeguarding adults. He also provides legal training

on areas such as community care, personalisation and risk, community equipment and home adaptations and

manual handling. He has been providing such training for 12 years. Previous to that he worked in the Social Services

Inspectorate at the Department of Health, and, before that, at the Disabled Living Foundation.

He has written a number of legal books including Safeguarding Vulnerable Adults and the Law (2008) and Community Care Practice and the Law (4th edition, 2008).

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Please complete this form (boxes marked * are mandatory, without which your application will not be processed) and return it to:

HSC Learning and Development (Information and Support), Room B153, Kensington Town Hall, London W8 7NX. Or fax to 020 7361 3761.

Please indicate any personal requirements and/or access needs that you may have (for example physical, sensory or learning requirements).

Safeguarding Adults Application Form

Personal details:

*Delegate name and job title:

*Email address:

*Telephone number:

*Agency name and address:

*Manager’s name:

*Manager’s email address:

*Manager’s authorisation (please sign):

Agency type (Please select)

Health – CNWL Health – Hospital Health – PCT

Police TMO Registered Social Landlord

Voluntary Org (Funded) Voluntary Org (Non-Funded) Independent Sector

Ethnicity (Please select):

Black or Black British

Asian or Asian British

White Mixed Other Ethnic Groups

Caribbean Indian White British White and Black Caribbean

Chinese

African Pakistani White Irish White and Black African

Any other ethnic group

Any other Black background

Bangladeshi Any other White background

White and Asian

Not given

Any other Asian background

Any other mixed background

Other (please specify)

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Course detailsPlease select the course you wish to attend from the list below and enter your preferred date.

ALL attendees must have previously completed Awareness, Recognition and Referral (or a comparable full-day course on recognising abuse) within the last two years to attend any of the courses listed below. Please provide details of the relevant course below. Your application will not be processed without this information:

Course title:

Date completed:


First choice date: Second choice date:











Investigating Adult Abuse








Managers of Provider Services: Responding to Allegations of Abuse within Kensington and Chelsea


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safeguarding adults training programme - royal … brochure 2010-2011.pdf · safeguarding adults...

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