sahil parikh - top 10 saas myths - interop mumbai 2009

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10 SaaS Myths - Interop Mumbai 2009 Top 10 SaaS Myths Sahil Parikh Founder & CEO

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SaaS is a disruptive technology but also a logical answer to how software is going to get delivered: on-demand and rented, not owned. If everything is moving to the Web or the Cloud, then why not software? Economically and technically it makes sense for a business to adopt SaaS. In summary, it’s going to be a requirement for every business to adopt Web 2.0 tools and SaaS applications if it wants to compete in a global world. But, this also requires a mind-shift and a new way of thinking. Often, people are uncomfortable with what will change and are apprehensive to move to a new model. This session will highlight the top ten SaaS myths, and what steps enterprises can take for countering these myths

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Page 1: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Top 10 SaaS Myths

Sahil ParikhFounder & CEO

Page 2: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Involved with the web for almost 10 years.

Running a pure-play SaaS startup from Mumbai.

Experiences while growing DeskAway

Page 3: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Lets look at some examples of change…

Page 4: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Aviation

You want me to get in a 1 ton piece of metal that flies like a bird?

Page 5: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Banking

How can I put my money with other people’s money in the

bank!

Page 6: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Financial Services

I cannot see my physical shares anymore?

Page 7: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Now, there is a similar shift in the way people consume software…

Software As A Service (SaaS)

Page 8: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #1

Security

Page 9: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Your data is more secure with the vendor’s hosting infrastructure than with your

internal network.

Security is more than backup and uptime…

Page 10: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Security is very important, but is it your core business?

Page 11: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Due diligence of the SaaS vendor

Page 12: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #2

Loss of control

Page 13: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

You lease power, bandwidth, mobile…

Page 14: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Does your bank own your money?

You still own your data.

Page 15: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #3

New, unproven & hype

Page 16: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

You probably are already using SaaS

Page 17: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

By the end of this year, 76% of U.S. companies will be using at least one SaaS

application.

Also, nearly 35% of worldwide SaaS revenue will come from outside the U.S.

Almost 90% of 258 organizations that responded to a Gartner survey said they

planned to increase or maintain their use…

Page 18: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Don’t compare SaaS to ASPs…

Page 19: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

The New Generation

Page 20: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Founded 1999

52000+ Customers

1.1 Million Subscribers

Founded 1999

85,000+ Customers

Founded 1999

4,100 Customers

2,900,000 Users

Page 21: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #4

Difficult to integrate & customize

Page 22: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

APIs

Define business needs upfront

Free Trial

Page 23: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #5

Threat to IT

Hmm, remember ‘outsourcing’?

Page 24: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Free up resources. Focus on strategic issues

Evaluating core & non-core activities

SaaS Tools for IT Management

Page 25: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #6

Expensive

Page 26: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

What costs have you factored in?

Page 27: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Upgrades are free and software remains fresh

Page 28: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Packaged software which becomes stale…

Companies use just 16% of the software they buy

Page 29: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #7

SaaS is for small companies

Page 30: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Page 31: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #8

Fewer Features

Page 32: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Don’t underestimate me!

Page 33: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #9

SaaS is only CRM & front-office apps

Page 34: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

More than 1200 companies across 80 areas

Page 35: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Myth #10

High learning curve

Page 36: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Adoption is the key for SaaS Vendors

Following Web 2.0 Consumer Apps

User-friendly, Simple & Intuitive

Free Trials

Page 37: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Page 38: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

"The future of computing is on the Internet. What we’re witnessing is the end of

software”

Marc Benioff, Salesforce.com

Page 39: Sahil Parikh - Top 10 SaaS Myths - Interop Mumbai 2009

10 SaaS Myths - Interop Mumbai 2009

Thank You!

[email protected]

twitter.com/sahilparikh