saiff solutions | technical writing, software documentation, outsourcing
TRANSCRIPT
COMPANYHIGHLIGHTS
THE BEST TECHNICAL DOCUMENTATIONVALUE ON THE PLANET
CONTENTS
WHAT IS SAIFF SOLUTIONS?
SAIFF SOLUTIONS SERVICES
WHY SAIFF SOLUTIONS?
WHO WE ARE
SAIFF SOLUTIONSTESTIMONIALS
OUR VALUES
CORPORATE CULTURE
OUR CLIENTS
OUR PARTNERS
CONTACT US
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WHAT IS SAIFF SOLUTIONS?
A PREMIERE, EXPERT TECHNICALWRITING OUTSOURCING COMPANY
FOUNDED BY CEO BARRY SAIFF
COMMITTED TO EXCELLENCE& CUSTOMER SERVICE
Servicing companies ranging from startups to the Fortune 500
Incorporated in 2011 in Tagaytay City, Philippines
Superior documentation at prices that yield extraordinary value
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SAIFF SOLUTIONS SERVICESComplete solutions, including:
PRODUCT AND SERVICE DOCUMENTATION:software, hardware, manufacturing, process,developer
WRITING FOR TRANSLATION
TOPIC-BASED AUTHORING, XML, DITA, DOCBOOK
TRAINING, MENTORING, AND MANAGEMENT SUPPORT
DOCUMENT CONVERSION:including transitions to topic-based/XML content
MULTI-CHANNEL DELIVERY
GRAPHIC DESIGN
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WHY SAIFF SOLUTIONS?The best value on the planet
WORLD-CLASS QUALITY
The highest quality documentation: accurate,
clear, and easy to use.
CUSTOMER SATISFACTION
Improved content resultsin lower support costs and
higher customer satisfaction.
Each of our Editors has at least 10 years of technical writing or editing experience, including high profile projects at Fortune 500 companies.
Low turnover, high loyalty, maximum productivity, and a culture of learning.
EXCELLENT QUALITY CONTROL & PROJECT MANAGEMENT
OUTSTANDING MANAGEMENT AND TRAINING
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WHY SAIFF SOLUTIONS?Costs and location
A GREAT COUNTRY FOR TECHNICAL WRITING:
PROVIDING REWARDING JOBS:
Tagaytay City is not a major hub. Colleges and universities abound here; yet most jobs are in
major cities (Manila, Cebu). Talented local staff are happy to have great jobs near home.
The Philippines ranks #1 in business English, ahead of the US and the UK:www.globalenglish.com/business_English_index
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WHO WE AREMeet the Saiff Solutions management.
26 years developing documentation for large UScompanies, including Oracle, Symantec, IBM, GE.
Expert in technical writing outsourcing and managing cross-cultural talent across the globe.
Led writing teams at 7 companies; hired dozens ofwriters. Key leader of the transition to a unifiedcontent strategy at Symantec.
Extensive experience in writing, editing, softwaredevelopment processes, content management,localization facilitation, and the tools and technologies that support all of these functions.
Authored hundreds of guides, manuals, online helpsystems, information databases, articles, and books.
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BARRY SAIFFCEO and Founder
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WHO WE AREMeet the Saiff Solutions management.
MARK DIGNADICEManaging Editor
Operations Manager
DINDIN (FERDINAND) TABUYAN
16 years technical writing & editing experience, includingwork in several cities in the Philippines and in the US.
Keen understanding of Filipinowork culture; extensiveexperience with global teams.
Over 10 years technical writing& editing experience in Canada and the US for Fortune 500companies including Blackberry,IBM, Intel, and AMD.
Extensive experience with Adobe FrameMaker and DITA.
Experience with Filipino humanresource laws, technical writing,accounting, training, andmanagement.
Excellent project manager, clientrelations manager, staff mentor. Experience training Filipino staffto work effectively on global teams.
MIKE RONQUILLOSenior Technical Editor
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SAIFF SOLUTIONSTESTIMONIALS
“Saiff Solutions has provided excellent writing, editing, guidance, and advice. …The client is impressed with and very happy with the high quality services provided by Saiff Solutions. I would highly recommend Saiff Solutions, Inc. to any company that wants great documentation in English.”TAKEO IRIEKanagawa, Japan, Consultant
Additional testimonials, Clients:www.saiffsolutions.com/home/outsourcing-tech-writing-testimonials
www.saiffsolutions.com/home/our-clients
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“I thought the presenter did an excellent job engaging the audience. It wasn’t death by PowerPoint.”ROBERT W. KAPFHAMMERInstructional DesignerAttended Motivate and Empower Globally-Competitive Teams of Content Professionals, Encore Session (May 17, 2016)
OUR VALUESWe operate daily based on these values:
CUSTOMER SERVICE
EXCELLENCE
HONESTY
INTEGRITY
RESPECT
INCLUSION ANDNON-DISCRIMINATION
RESPONSIBILITY
COMMUNICATION
LEARNING
More details:www.saiffsolutions.com/home/working-with-philippines-technical-writers
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CORPORATE CULTUREOur business model is based on integrity. Management based on integrity is a major selling point with potential staff at all levels.
We treat everyone fairly
We fully comply with all employment laws
We provide competitive wages and benefits
We provide a work environment free from unlawful or harmful discrimination
We value our staff and invest heavily in their development, via many different training programs
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OUR CLIENTS
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OUR PARTNERS
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CONTACT USWe’re available via email, phone call, Skype chator call, or Facebook message. If we don’t reply
right away, don’t worry, we’ll get back toyou as soon as we can.
SaiffSolutions
+63 917 872 0929+1 415 350 2959
www.saiffsolutions.com
Marketing materials:www.saiffsolutions.com/home/cps