CAREER SUMMARY

Sales and Operations Professional with proven background in multilevel sales team management, field activities tracking, data analysis and communications. Strong background in commercial sales, sales team recruiting and development, expense controls and creative selling solutions. Demonstrated proficiency in Microsoft Office and has managed multiple projects simultaneously to consistently meet project, sales and operations objectives.

PROFESSIONAL EXPERIENCE PPG ARCHITECTURAL COATINGS, PITTSBURGH, PA 2013-2015 AKZONOBEL DECORATIVE COATINGS, STRONGSVILLE, OH 2012-2013 Operations Manager Field Productivity, Home Depot Business Line 2012-2015

Managed US and Canada Home Depot field teams weekly workload with Reflexis task management tool and launched North American field activities tracking projects.

Engaged in cross-functional networking to become the communications liaison between corporate and field.

Increased Reflexis task management tool touch points to include newly developed pro sales team and Canada sales team resulting in a greater range of data.

Showed quick learning ability by becoming Gate Keeper and expert of Reflexis task management tool to resolve all systems-related issues.

Developed stream-lined task management tool maintenance process that eliminated any need for administrative support.

Displayed ability to multi-task by creating a professional and motivational weekly field hot sheet circulation in addition to other weekly objectives.

Assisted various functions with preparing and analyzing sales and market reports.

Became the point person for PowerPoint presentations serving several functions within the business line because of quick and professional turn-around time.

AKZONOBEL DECORATIVE COATINGS, STRONGSVILLE, OH 2010-2012 Divisional Operations Manager West, Home Depot Business Line 2010-2012

Managed the day to day sales and activities of up to 70 part time sales representatives servicing The Home Depot throughout the Western United States.

Initiated own search guidelines to successfully recruit and develop new part time employees.

Managed hours and expenses successfully to budget each year.

Allocated resources to optimize service in high growth markets using MapPoint.

Worked closely with Human Resources to create focused target objectives specific to the metro and rural positions.

Created streamlined advertising stock ordering procedures that cut ordering waste by 30%

Helped to cut operating costs by 45% through a streamlined rural market service model.

Managed interpersonal relationships successfully to help sustain 90% retention rate with the part time team.

Assisted with creating fresh annual review process to ensure proper employee development.

Utilized Hyperion Analyzer to construct sales reports and analysis queries.

Trained and developed several employees to advance into higher-level positions.

GREG DUNCAN gdduncan2@hotmail.com

Gilbert, AZ 85296 Mobile: 480-246-9923

ICI PAINTS NORTH AMERICA, STRONGSVILLE, OH 1995-2010 District Sales Manager, Home Depot Business Line 2007-2010

Managed the day-to-day sales and operations of a multilevel sales and merchandising team serving The Home Depot account in Arizona and New Mexico with sales targets up to $16M.

Recruited and developed new talent in growth markets to successfully reach all objectives.

Built strong relationships with Home Depot operators to sell in and execute sales plays.

Developed strategic quarterly sales plans for profitable growth which helped consistently keep annual sales comps within top 25% of entire District Sales Manager team.

Motivated team to win 3 Home Depot Contractor Trade Show Best Vendor awards.

Ensured consistent in-stock inventory by working closely with Home Depot and Supply chain.

Led the region in number of meetings held with Home Depot operators. Director Pro Sales West, Home Depot Business Line 2006-2007

Managed day-to-day sales and operations of 5 Pro Sales Managers and their teams within the Western United States totaling 66 full time employees.

Implemented strategic quarterly sales plans to help achieve $130M annual sales.

Trained and developed Sales Managers to maximize sales volume.

Worked closely with all levels of Home Depot operators to build successful partnerships.

Created Pro Sales Representative and Pro District Sales Manager annual objectives.

Fostered exceptional relationships with Human Resources to ensure all field-related issues were resolved quickly.

Achieved the highest sales comps out of all regions with the Home Depot Supply account. Commercial District Sales Manager, Home Depot Business Line 2002-2006

Managed day-to-day sales and operations of 8 to 10 Pro Sales Representatives in California Inland Empire, Las Vegas, Arizona, New Mexico and West Texas.

Trained and developed Pro Sales Representatives to maximize territory sales volume.

Pioneered a fresh cold call approach to build rapport with Home Depot District Managers.

Received top sales honors 3 years in a row for double digit increases over prior year.

Executed innovative selling solutions to drive pro paint sales through The Home Depot.

Pioneered the Dual Role District Sales Manager position managing both Pro and Inside Sales Representatives in 2005 and was awarded the Improved Operations award.

EDUCATION

Bachelors Degree, University of Washington Seattle, WA

Seminars and workshops in areas including: Creative Training Techniques, Follow the Money, Targeted Selection, Franklin Coveys Writing Advantage, Managing Interpersonal Relationships,

Challenge of Leadership, Karass Negotiations, Developing Versatile Relationships, Ken Blanchard Situational Leadership, Certificate: Integrity Systems Facilitator and Certificate: Six

Sigma Black Belt

PROFESSIONAL COMPETENCIES

Strong knowledge of MS Word, Excel, PowerPoint, Outlook and MapPoint Strong written and verbal skills, public speaking

GREG DUNCAN Page 2