Salma Al-Khani, B.Sc, MHHA, CPHQMedication Safety Officer

Course Director

Why; Course Aims

• To provide current or future medication safety officers with

the important knowledge and skills needed to become a

more effective and efficient medication safety officer.

• To help the participants to become part of the hospital-wide

medication safety and performance improvement activities,

and develop effective ways on how to assure new

medication safety practices, policies and procedures are

maintained and improved.

On completion of the Medication safety Officer preparatory course

the participant will comprehend:

1- Medication safety culture in hospitals2- General medication Safety terms and definitions3- Introduction to medication safety structure in hospitals4- Medication safety officer position and job description5- Healthcare root cause analysis (RCA)6- Healthcare Failure mode and effect analysis (FMEA)7- Medication safety self assessment in hospitals8- Role of health care accreditation in promoting safe medication practices9- Medication safety in academia and research.

Why; Course Objectives

Who; Speakers

Salma M. Al‐Khani, B.Sc., MHHA, CPHQMedication Safety Officer, King Faisal Specialist Hospital & Research Center

Course Founder and Director

Rania O Al‐Obari, B.Sc., CPHQ, CHRMPerformance Improvement Coordinator, King Faisal Specialist Hospital & Research Center

Abier A. Hamami, B.Sc., CPHQ, CPPSRisk Management Specialist, King Faisal Specialist Hospital & Research Center

Souzan M. Al Owesie, B.Sc., CPHQQuality Management Specialist, National Guard health Affaires 

Hisham AlJadhey, Pharm.D., PhD.Vice Dean for Academic Affairs, Director of Medication Safety Research Chair, King Saud University

Who; Audience

Medication Safety Officers Healthcare Quality Specialist or Coordinators Healthcare Risk Managers Any pharmacist, nurse or physician with an interest with a medication safety

officer position

Acceptance criteria: A minimum of 3 years experience (No students or fresh graduates)

Statement of purpose (Why do you want to take the course ?)

Priority for applicants with a medication safety or healthcare quality related jobs

A maximum of 25-30 attendees per course

A total of around 125 attendees over five courses.

The majority of them were pharmacists, with a minimum of 3 years experience.

When;

First course; The course was first launched on 3-5 December

2011.

Course Duration; Three full days; from 8:30am to 4:30 pm.

Where;

Saudi Arabia:

• Riyadh; December 2011

• Riyadh; February 2012

• Riyadh; February 2013

• Dammam ( Eastern Province); May 2013

Oman:

Muscat; May 2012

Where;

Saudi Arabia:

• Riyadh; December 2011

Where;

Saudi Arabia:

• Riyadh; February 2012

Where;

Saudi Arabia:

• Riyadh; February 2013

Where; Saudi Arabia:

• Dammam ( Eastern Province); May 2013

Where;

Oman:

• Muscat; May 2012

How;

The course is divided into 7 sessions, that include lectures, group discussions, case

presentations, and independent study of some selected medication safety concepts

Day I 09:00 - 12:00 Medication Safety; General Concepts

13:00 – 16:00 Root Cause Analysis

Day II 09:00 - 12:00 Healthcare Failure Mode & Effect Analysis

13:00 – 16:00 Medication Safety; The Role of the Officer

Day III 09:00 - 12:00 Medication Safety Self Assessment

13:00 – 14:30 Medication Safety & Hospital Accreditation

14:30 – 16:00 Medication Safety in Academia and Research

16:00 – 17:00 Post course assessment, evaluation, discussionClosing

How;Day I: Main Objectives

Medication Safety; General concepts:Introduction to;• System approach in medication use and safety• Medication use process and the role of each part and each health care

provider in safe medication practices• Medication errors reporting systems• Medication errors, types, categories, preventive measures• Culture of safety

Root Cause Analysis (RCA):Introduction to:• General overview to the RCA tool, important definitions• Why and When to initiate RCA• Who should be involved in the RCA• Tips on getting started with RCA

How;Day II: Main Objectives

Healthcare Failure Mode & Effect Analysis• Introduction to FMEA History and Definitions• Describe the role of FMEA in improving healthcare system and medication

safety• At the end of the session the participant will be able to demonstrate ability to

identify failure modes, effects, and causes• At the end of the session the participant will be able to demonstrate ability to

develop improvement actions and learn possible ways to redesign involvedprocesses

Medication Safety; The Role of the Officer;• Describe different components of KFSH&RC Medication Safety Structure• Explore Medication Safety Officer position in KFSH&RC• Identify different job description components of the Medication Safety Officer• Understand the role of the Medication Safety Officer job description in promoting safe

medication practices

How;Day III: Main Objectives

Medication Safety Self Assessment (ISMP)At the end of the session the participant will be able to:• Assess the safety of medication practices in their facilities through the ISMP self

assessment• Analyze and present results• Use the hospital experience overtime and aggregate results to prioritize future medication

safety project & identify opportunities for improvement

Medication Safety & Hospital AccreditationIntroduction to; • Definition of terms: Accreditation, Standard• Accreditation objectives and process • Medication Management and Use (MMU), International Patient Safety Goals (IPSGs)

Medication Safety in Academia and Research• Assess the impact of academia and education on safe medication practices nationwide• Identify the role of research in promoting safe medication practices, and developing

national and international safety recommendation

How;

• The pre-course reading material will be sent to the

accepted attendees with the acceptance notification

• Pre-course assessment will be conducted prior to the

first session ( 20 questions)

• The applicant must pass the post course assessment

exam to obtain the course certificate (50 questions)

What;

What is the course impact on:

1- Attendees knowledge improvement

2- Attendees satisfaction

3- Attendees professional growth & improvement

What;Attendees knowledge improvement

What;Attendees knowledge improvement

Demographic Variables  N (%) Pre‐ Session Knowledge LevelMean = 14.3 ±1.90Range [10‐17]

Post‐ Session Knowledge Level Mean = 18.5 ±1.43Range [16‐20]

Wilcoxon

Gender Male Female 

14 (66.7%)7 (33.3%)

14.14 ± 2.0314.85 ± 1.67

18.14 ± 1.3519.14 ± 1.46

p=<0.001*Z=‐3.955 

Job Experience 1‐5 years 6‐10 Years 11‐20 Years21‐30 Years  

10 (47.6%)5 (23.8%)4 (19.0%)2 (9.5%)

14.40 ± 2.0314.60 ± 1.6714.12 ± 0.5115.60 ± 0.22

18.20 ± 1.9318.60 ± 0.8918.0 ± 0.6819.10 ± 0.12

Education Level Bachelor Pharmacy Master Pharm D 

8(38.1%)7(33.3%)6(28.9%)

14.83 ± 1.7214.66 ± 1.7514.42 ± 1.90

18.83 ± 1.6018.83 ± 1.8317.7 ± 0.95

What;Attendees satisfaction

The overall attendees feedback was very good to excellent,

Ghada; Thank you for the course, it was comprehensive, informative, beneficial 

and fun, wish you all the best 

What;Attendees satisfaction

Attendees suggested areas for improvement

Dalia; Some presentation slides are crowded

What;Attendees professional growth & improvement

Dalia Al-Ghamdi; Medication Safety Officer, Military Hospital, ISMP fellow 2013-2014

Mohammed Asiri; Former ISMP fellow, Residency program director, National Guard Hospital, Jeddah.

Dania Abusaleh; Director, Quality department, Kingdom Hospital

Fadi Al-Enazi; Medication Safety Officer, National Guard Hospital, Riyadh

Ghada Alhuwayil; Director, Pharmacy Department, Security Force Hospital, Dammam

and a lot more, and more to come…………