san francisco police department response to the crash and aftermath of asiana flight #214 (291...
TRANSCRIPT
SAN FRANCISCO POLICE DEPARTMENT
response to the crash and aftermath of
Asiana Flight #214 (291 passengers & 16 crew members)
Seoul’s Incheon International to
San Francisco International
SFIA OverviewSFO is located in San Mateo County, 15 miles South of San Francisco
Birdseye View
SFO Approach
Date/Time of Event: Saturday, July 6, 2013 @ 1128 hoursWeather: 72FVisibility: ClearWind: 6 mph
It was a clear, sunny morning with a very mild wind. There was no warning from the aircraft that the landing was going to be problematic. The first information came from an SFPD canine patrol unit that was on the Airfield and witnessed the crash.
Initial Response
13 minutes into the event…
Triage
189 passengers were transported to 12 different hospitals located in San Francisco, San Mateo, Santa Clara and Alameda Counties.
2 Most serious injuries by Air Ambulance Serious injuries by regular Ambulance Minor injuries in bus loads
Medical Transport
49 Serious Condition 132 Minor Injuries 3 Deceased (2 at Scene, 1 at
Hospital) 123 No Reported Injuries
Total: 307
Patient Status
Survivors moved to the International Terminal “G” side Customs in-transit area
Uninjured passengers accommodated in the hallway with access to restrooms and water
Crew members were sequestered in the waiting lounge
Evacuation to Customs from Airfield
Emergency Operations Center Activated
11:28:07 Aircraft comes to rest
11:29 (0.53) First photo sent on Twitter
First Passenger Tweet – .53 seconds
Original Plan: SFPD – Pre-designated duties according to the Emergency Response Plan involves security and access control
Plan for Initial SFPD Response
SFPD (18), SFFD (23), and Airfield Safety (5) personnel responded to the scene, initiated a command post and began a rescue operation for 307 people
Four SFPD officers remained in the terminals and established security at the family reunification, museum (press location), and patrolled the terminals
Initial Response
What if the TSA or an airport police officer wants the manifest?Since the events of 9/11/2001, the NTSB and air carriers have agreed that air carriers may give a copy of the manifest to the FBI’s Airport Liaison Agent (ALA) at any airport in the United States. The agent will then distribute the manifest, as necessary, to other agencies. If you do not know your ALA, please contact your local FBI office or your airport police department.
SFPD officers were able to obtain a copy of the flight manifest very early in the event. This was extremely helpful in accounting for all the passengers and crew members.
NTSB Federal Family Assistance Plan for Aviation Disasters
Appendix H, Page 58, December 2008
What Went Well
Challenges we Faced
Lessons Learned
Airport Bureau On-Duty Staffing on July 6, 2013, 1128 hours.
PATROL TRAFFIC 1 – Lieutenant 1 – Lieutenant 1 – Sergeant 0 – Sergeants 12 – Officers (3 in each of four terminals) 2 – Officers
2 – Patrol cars on Landside 26 – Police Service Aides 1 – Patrol car on the Airfield 2 – Mobile Canine Units
Total: 48
San Francisco Police Department
1230 hrs. Started calling in the 1500 shift officers14 scheduled to work13 responded to work early
1500 hrs. Started calling in the 2100 shift officers10 scheduled to work9 responded to work early
* You must begin thinking about the Second and Third Operational Periods immediately so you don’t use all of your Human Resources in the First Operational Period.
Airport Staffing / Night Watch
1 - Supervisor4 - Airfield Safety Officers
Airfield Safety Officers (ASO’s) responded to the scene and evacuated the victims in pickup trucks to the ambulance staging area because the scene was too volatile
Airfield Safety Officer Response
San Mateo Sheriff’s Office and Neighboring San Mateo County Police Agencies
1 - Lieutenant4 - Sergeants
32 - Officers/Deputies
Total: 37
Mutual Aid from San Mateo County
On-Duty SFPD City units sent to SFO to assist
1 - Captain 2 - Lieutenants 4 - Sergeants
51 - Officers
Traffic (12), Tactical (7), Marine (4), Stations (35)
Total: 58
Outside Staffing
Sworn members dispatched
15 – Initially 20 – Additional
Total: 35
U.S. Customs & Border Protection
By 1400 hours, there were 165 police officers, sheriff deputies and customs officers on scene. This put a significant strain on law enforcement staffing in both San Francisco and San Mateo Counties. SWORN CIVILIAN San Francisco Police (Airport units) – 22 Police Service Aides – 26 San Francisco Police (City units) – 58 San Francisco Police (Off duty) – 13 San Mateo County Agencies – 37 U.S. Customs & Border Protection – 35 Total: 165 However, as the event transitioned from a rescue operation to an investigation, the amount of officers needed on the Airfield Operations Area (AOA) dropped significantly. By 1500 hours, we were able to begin releasing a significant amount of the outside resources.
Staffing
SFPD Airport units could communicate with San Mateo units on the county channel
City units from San Francisco could not communicate with Airport Bureau units because the airport recently switched to a new 700 MHz encrypted system and the City units are still on the former 800 MHz.
Airport Communications was able to use the old mutual aid channel to facilitate communication for all SFPD units
Radio Issues
Located in a Public Area in the International Terminal
(No Privacy)
Room was too small (Capacity 145 )
No restrooms inside, families used adjacent public restrooms
The Reflection Room(Family Reunification Area)
California Penal Code 409.5
(a) Whenever a menace to the public health or safety is created by a calamity including a flood, storm, fire, earthquake, explosion, accident, or other disaster, officers of the Department of the California Highway Patrol, police departments, marshal's office or sheriff's office, any officer or employee of the Department of Forestry and Fire Protection designated a peace officer by subdivision (g) of Section 830.2, any officer or employee of the Department of Parks and Recreation designated a peace officer by subdivision (f) of Section 830.2, any officer or employee of the Department of Fish and Game designated a peace officer under subdivision (e) of Section 830.2, and any publicly employed full-time lifeguard or publicly employed full-time marine safety officer while acting in a supervisory position in the performance of his or her official duties, may close the area where the menace exists for the duration thereof by means of ropes, markers, or guards to any and all persons not authorized by the lifeguard or officer to enter or remain within the enclosed area. If the calamity creates an immediate menace to the public health, the local health officer may close the area where the menace exists pursuant to the conditions set forth in this section. (b) Officers of the Department of the California Highway Patrol, police departments, marshal's office or sheriff's office, officers of the Department of Fish and Game designated as peace officers by subdivision (e) of Section 830.2, or officers of the Department of Forestry and Fire Protection designated as peace officers by subdivision (g) of Section 830.2 may close the immediate area surrounding any emergency field command post or any other command post activated for the purpose of bating any calamity enumerated in this section or any riot or other civil disturbance to any and all unauthorized persons pursuant to the conditions set forth in this section whether or not the field command post or other command post is located near to the actual calamity or riot or other civil disturbance. (c) Any unauthorized person who willfully and knowingly enters an area closed pursuant to subdivision (a) or (b) and who willfully remains within the area after receiving notice to evacuate or leave shall be guilty of a Misdemeanor. (d) Nothing in this section shall prevent a duly authorized representative of any news service, newspaper, or Radio or television station or network from entering the areas closed pursuant to this section.
Reflection Room
A family member was “wired up” by media to solicit statements from family/friends in the reunification area
A media representative tried to present themselves as a family member to gain access to the reunification area
Our Museum in the International Terminal had the necessary space but the location created problems once media ascertained they could get access to the family reunification area that is located at the opposite end of the terminal. Beginning at 1300 hours on 7/6/14, the airport PIO (Doug Yakel) facilitated the first of four briefings.
Note: Identify a location that has sufficient space for media personnel and their equipment.
Designated Media Area
First Press Announcement
Joint Media Briefing
The first briefing was at 1300 hours.
A representative of the Airport announced to the EOC group and Airlines that runways 1L & 1R will be open in four (4) hours with no consultation with LEO’s
Recommendation:Agency Heads need to meet at 45 minutes to the hour and determined what activities will occur in the next hour and then make the announcement at the top of the hour
EOC Hourly Briefings
Crime Scene – FBI Assessed the scene to determine if a criminal act was involved in the crash. After they finished their assessment, the crash scene transitioned to the focus of the NTSB.
Runways 1L/1R opened on 7/6/14 at 1528 hours. Runway 28R opened on 7/7/14 at 1253 hours.
Crash Scene – NTSB The NTSB investigated the scene during daylight hours until 7/10/13 at 2000 hours.
Area returned to SFO for Recovery OperationSFO immediately began repairs and re-opened runway 28L on 7/12/13 at 1705 hours.
Site Management(Length of two football fields)
Landside / AOA: Command Post Vehicle 3 units posted in a triangle around crash site
Waterside/Lagoon/Point of Impact: SFPD Marine Unit (Primary)
(Mutual Aid from the region was needed to support SFPD)
The listed agencies staffed some of the shifts for 5 days:1) San Mateo Sheriff2) Alameda Sheriff3) Oakland Police
Site Preservation24 / 7
Crime Scene Management (Land and Sea) Staffing for Regular Patrol Assignments LEO Support for Police Service Aides at AOA
Checkpoints A morning meeting at the United Conference Room
for access clearance and transportation to the crash site
Identify a single point of entry for investigative personnel that arrive during the day
Identify access road with cones from the gate to crash site staging area to avoid accidents
Secured Area Access Issues
Asiana moved the passengers and families to:Crown Plaza Hotel1177 Airport Blvd, Burlingame, CA(located 5 minutes south of SFO)
Issues: Security for the Families Media Management Law Enforcement Jurisdictional Issues
Hotel Issues
Family Assistance
Passengers in the Terminal
Critical Incident Response Team(C.I.R.T.)
A C.I.R.T. debriefing for SFPD Officers, Police Service Aides, Airfield Safety Officers and Airport 9-1-1 Dispatchers was held twice during the week and was facilitated by the SFPD Behavioral Science Unit
Customs and Border Protection had established a support network for their own personnel
Debriefing
Captain Albert PardiniCommanding Officer
Airport Bureau, Patrol Division
(650) [email protected]
Contact Information