Sanjay.M.JadhavPh no: +91 8897024242Email: sanjay_m_jadhav@yahoo.co.in_________________________________________________________________________________

SYSTEM ADMINISTRATION - REMOTE MANAGEMENT & ADMINISTRATION (Solaris/Linux)

. Around 12yrs & 7months of experience in IT. Analytical and Troubleshooting Skills in UNIX (Solaris & Linux) administration and VERITAS Platforms. . Quick learner with an ability to rapidly achieve organizational Integration, assimilate job requirements and employ new ideas, Concepts, methods and technologies. Energetic and self- motivated team Player.

PROFESSIONAL EXPERIENCE• As Technical Lead (TL) providing both L2 and L3 support and managing UNIX

team (Solaris & Linux) in Wells Fargo India Solution Pvt Ltd Hyderabad.

EDUCATION:

Bachelor of Engineering Industrial and Production Engineering from Pooja Doddaapa Appa College of Technology,,Gulbaraga University, Karnataka (June 1992 – Aug 1998).

TECHNICAL SKILLSOperting System : Sun Solaris 10,11 Redhat Linux 5.x,6.x, Cent OS, Mint OS,

Ubuntu.Veritas Skills : Veritas Volume Manager (VxVM) v5.x, Veritas Cluster Server (VCS) v6.x.Solaris Skills : OBP, OS installation and patching, File system and mount point creation, NFS, Autofs, Backup and restore, User Administration, SVM, Sun Cluster, Jumpstart, IPMP, ZFS.Linux Skills : OS installation, File system creation, package installation, User Administration, LVM, NIC Bonding, Backup and restore.Sun Servers : Sun Blade 6000 Chassis, Sparc (T5120, T5140, T5220, T5440, T1000, T2000, T3-1 , T3-2, T3-4, Netra T2000,

Netra T5220, Netra, M3000/M4000/M5000/M8000/M9000 SUNFireV240/V440/V480/V490/V880/V890),SUN Midrange servers E6800/E6900/E2900),SUN SPARC), E25K) , HP, Dell, Fujitsu, VM Guests.etc.

Service Pro : LOM, ALOM and ILOM.Virtualization : Oracle VM Server for SPARC (OVM), Solaris Zones,

Containers.

Remote Access Mgmt Facilities: RSC, ALOM, ILOM, XSCF, DRAC5, iDRAC6/7,HP ilO

Ticketing Tool : Remedy ,GIS Kintana

MAJOR PROJECTS

• Handled BOKS Migration Project• Handled Veritas Upgrade• Handled getting an access for FTP for whole team.• Handled Compliance project• Handled Memory Upgrade on M-Series Server.

Certifications and Trainings:

• Sun Solaris 10 System Administrator Certified

• RHEL 6 Certified

• Attended Solaris 11 Training

• Corporate Training’s: Solaris 10.0, VERITAS, Linux,

• ITIL3 Certified

PROFESSIONAL EXPERIENCE:

Wells Fargo India Solutions -- Hyderabad -From Oct 2010 – Present]. (Senior Technology Specialists-Solaris and Linux Admin)

• Managing 11 members UNIX/WINDOW’s team and assigning tasks as per their UNIX Skills.

• Managing a Team of 11 Members which Include Unix and Window Team.• Handling Metrics Report For the Team,• Attending Weekly team meeting with US Counterpart.• Attending Weekly Lead team meeting with US Counterpart.• I am the Escalation Point of contact from India.• Taking care of Resource alignment as per the Shift schedule.• Taking care of Resource's PTO.• Preparing the Shift Schedule for Team.• We manage 1200+ Wells Fargo/Wachovia SUN and Linux Production Servers

which are spread across major Wells Fargo/ Wachovia Data Centers.• Providing support for mission critical (24*7 hours) servers.• Planning and implementation of new setups.• Respond and resolve production environment server's problems quickly

on a timely basis.• Ensure high systems availability and stable operations of overall UNIX

Infrastructure, Address to problem resolution, escalation procedures,and notified management of problem areas and develops backup strategy,

fall back plans.• Working in various sizes of teams both as a team member as well as on

a leadership capacity imparting knowledge to junior engineers.• Providing Root cause analysis for all related issues as well as• Implement recommendations for the same.• I have travelled to Charlotte, USA for 60 days on B1 Visa to have the KT• Provide Trainings to New Jonnies about the process and Environment• Regularly work on auto generated and user reported incidents with Operating

system, hardware, network and storage.• Close coordination with different teams while implementing

changes/releases.• Logging calls with vendors (Oracle, RedHat, and Symantec) for root cause

analysis.• Patch deployment using different technologies (Manual, Live Upgrade –

Solaris, ZLM, YUM – RHEL and SuSE).• Firmware Upgrade: Upgrading firmware on SUN systems as and when needed and

also at the time of patch deployment.• Console Remediation – Migrating server consoles from serial to network.

Configure RSC, ALOM, ILO, XSCF network.• Storage Consolidation: Actively participated in Storage consolidation

activities using Storage based, fabric move, and host based methods.• Data Center Consolidation: Coordinate with multiple teams at the time of

migration of servers within and across the data centers as part of data center consolidation effort.

• Submitting and implementing Changes as part of break/fix, technical enhancement and business requirements.

• Processing requests such as building zones, creating file systems, and growing file systems online using different kinds of volume managers ( VxVM, LVM).

• Coordinating with different support teams (network, SAN, database, application...etc).

• Configuring and troubleshooting issues with consoles (serial, KVM) for servers.

• Migrating data from one storage array to new arrays on host using volume managers. (Storage consolidation: Clariion to VMAX).

• Patching Operating System :Solaris 10 : Upgrading OS to latest patch set and also upgrading the OS to latest release as per the business requirements

• Worked closely with Capacity management and vendors in installing new hardware (RAM, NICs,HBAs,..etc) for existing servers to improve the performance as per the business requirements.

• Co-coordinating with Firmware Engg Team and pulling up Correct Report.

GENPACT ,Hyderabad, AP. (Server support – UNIX from Aug 2007 to Oct 2010 As a Technical Associates . Senior Engineer

GIS – compute (Global Infrastructure services) process where server services are offered to customers in the countries like US, Netherlands, Hungary and Singapore. Currently administrating more than 5000+ servers of UNIX and Windows platform. Remote Administration, Remote Installation/Up gradation, Server Migration, Techwindow, Firmware installation/up gradation, Monitoring and H/W installation/up gradation which includes the installation, configuration, maintenance and troubleshooting of various services and applications in Solaris, HP-UX, AIX, Linux and Windows operating systems. Providing high-end technical support to the clients through e-mail/telephony/Same Time (chatting tool).

• Managing and administering remote UNIX systems (Sun Solaris, HP-UX and Red hat Linux).

• Working on ticketing process based on ITIL (IT Infrastructure Library) which are created by Automation tools and customers.

• Good hands on experience on ticketing applications like Kintana and Peregrine Service center. Providing technical and process related assistance to fellow employees to provide prompt and reliable service to meet the SLAs (Service Level Agreements).

• Troubleshooting and Installation of required patches for Storage Foundation Suite 4.0 (VxVM, VCS).

• Installation and administration of latest patch bundles.

• Installation of GIS standard toolkit on Solaris and Linux like BMC Patrol, Tivoli Client and Pbrun (Security Access).

• Remote console administration using Avocent console connection tool.

• NFS administration & Troubleshooting file system issues.

• Root cause analysis after Panic/Dump/Crash related to Solaris

• Documentation of Root cause analysis on all high severity tickets.

• Performing Activities like: Disk replacement, Memory Up gradation, DIMM replacement, RunningFSCK, Kernel Patching, Adding a new service group to the Cluster, Breaking the Mirror Disk for patching, Changing Duplex Setting, Renaming Server and Changing IP Address, Installing HBA Drivers, performing therapeutic reboots by coordinating with onsite team/vendor. Vendor coordination across the world.

• Managing and troubleshooting of VERITAS Volume Manager and Veritas Cluster on Solaris

• Troubleshooting Server panics, hardware and software issues.

• Installation of the Solaris.

• Configuring IP addresses on Primary and Backup NIC.

GENPACT (GE Capital International Services), Hyd, .Jan 2006 to Aug 2007 as Technical Support Specialist.(18months)

About the Process (GIS):Global Infrastructure Services (GIS) is a GE Corporate Business Entity, which consists of GCO (Global Computer Operations), GNO (Global Network Operations).

Job Profile:• Monitor Kintana (Ticketing tool) for Incident Mgmt. & Change mgmt. Queues and ensure

the tickets are getting resolved or dispatched within SLA.• Provide voice, ticket & email based support to GIS Datacenter & Network • Provide support on Mainframe, Server & Network related issues.• Remotely manage 3000 routers & switches for the all GE businesses.• Monitoring and troubleshooting network devices using tools as HP Open view, • Monitoring of hosted servers (UNIX and NT) using Site scope, a web-based tool.• 24 x 7 support for Windows NT, 2000, 2003 Servers, OS/390 Mainframes and AS400.• Primary investigation of the network problem • Logging into the routers and checking the status of the interfaces• Monitoring the interfaces / circuits and closure of the tkts.• Co-ordination with the vendors if there exists any link errors.• Silencing the patrol alarms of the servers

E2E SERWIZ SOLUTIONS LIMITED Hyderabad : November 2004 to January 2006:Customer Support Engineer:

CRUX MANAGEMENT SERVICES (P), Hyderabad : November 2003 to November 2004Customer Support Engineer:

It supports their clients in various ways:

• Logging into their ticket system (PHP Help Desk, Perl Desk).

• Answer call and access customer’s technical support needs.

• Provide first level technical support on basic operation using documented procedures and available tools.

• Resolve customer issues or Escalated when necessary. Log issues and all customers’ contacts into the customer data-base, translate end-user business needs into working solutions and provide technical resolutions for their issues that have been identified.

• To provide Support for local are network (server centric and peer to peer) on Novell NetWare, Microsoft Window 95.98.2000, and Windows NT platform.

• To provide support for standalone machine and related peripherals (assembling, up gradation, software installation, maintenance and trouble shooting etc.]

Personal Information:Name : Sanjay M JadhavDate of Birth : 07-11-1974Passport Number : J3435854 ,B1-VISA

: Date of Issue: 04/04/2006: Date of Expiry: 03/04/2021: VISA ISSUE DATE: 10FEB2011: VISA EXPRIY DATE: 03FEB2021

Nationality : IndianLanguages Known : English, Hindi, Kannada, Marathi, Tamil, Telegu,

Date : 17-05-2016Place : Hyderabad Sanjay.M.Jadhav

Nationality : IndianLanguages Known : English, Hindi, Kannada, Marathi, Tamil, Telegu,

Date : 17-05-2016Place : Hyderabad Sanjay.M.Jadhav