sap businessobjects business intelligence road...

SAP BusinessObjects

Business Intelligence Road Map

May 2012

© 2011 SAP AG. All rights reserved. 2 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except

if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

purchasing decisions.

Legal disclaimer


Planned Innovations Future Direction Solution Today

Increased Mobile Capabilities

Overview of SAP Road Map for SAP BusinessObjects

Business Intelligence

Evolution of In-Memory Capabilities

Improved BW Integration

Easily Definable Business Views

Expansion of Embedded Analytics Capabilities


SOLUTION TODAY Planned Innovations Future Direction









SAP Solutions for Business Intelligence

SOLUTION TODAY

Enterprise Portals

MS Office

On Demand Services

Browsers

Mobile

Other

Application/Data

Sources

SAP

Data Sources/

Warehouses Analytic Capabilities Access

Social Media

Content

Unstructured

Content

OLAP Servers,

Data Warehouses

and Marts

Analysis

Dashboards,

Exploration,

Reporting

Services and Best Practices

Performance Management

Risk and Compliance Management


Data Foundation

Industry & LOB

Analytic Applications

Performance Management

Risk and Compliance Management

Enterprise Information Management

Data Warehousing



SAP BusinessObjects Business Intelligence Solutions from SAP - A complete offering

SOLUTION TODAY

Strategy Management

Planning, Budgeting, and

Forecasting

Profitability and Cost Mgmt.

Financial Consolidation

Enterprise Performance Management

Disclosure Management

Enterprise Data Warehousing

Data Mart Solutions

High-performance Analytic Solutions

Data Warehousing


Analysis Dashboards

Exploration and Mobile

Reporting

BI Platform

Enterprise GRC Access Risk Management

Global Trade Services

Continuous Transaction Monitoring

Governance, Risk, and Compliance

Data Services

Master Data Management

Event Processing

Content Management

Enterprise Information Management

Information Governance

Analytic Applications

By LoB

Service, Sales, and Marketing

Procurement

Supply Chain

Finance

Sustainability

IT, HR, and more…

By Industry

Financial Services

Public Sector and Healthcare

Manufacturing

Consumer Products

Retail and Telco

Utilities and more….


SAP BusinessObjects Business Intelligence 4.0

SOLUTION TODAY

Big Data in real-time

Real-time analytics powered by in-memory computing

Event-driven BI

5X faster on SAP BW

Insight with confidence across business and social data

Sentiment analysis enabling text data integration

Data governance and quality visibility

Easy multi-source authoring

Instant, powerful BI in your hands

Instant mobile BI

Easy user experience for everyone

Embedded in your operations

Best fit, right size, right now

Multiple deployment options

Excellent cross-platform integration

BI and EIM tuned to perfection


SOLUTION TODAY

End-Users

Modern styling and unified look and

feel

Refined interactivity with shared

charting, alerting, and search options

New Content Navigation and Search

Administrators

New abstraction layer for multi-

dimensional data sources

New information design tool for

native multi-source support over

all sources

Analysts

Common query design experience

across all data sources

New BI Workspace for combining all

information and analytics

BI Platform

Dashboards

Enterprise

Reporting

Ad-Hoc Reporting

Analysis

Search &

Exploration

Trusted Data

SAP BusinessObjects BI 4.0 Suite


Engaging User Experience Unified Semantic Layer

Improved SAP NW Integration Increased Mobility Trusted BI Platform

SAP BusinessObjects BI 4.0

Lightning Fast





Lightning Fast


HANA Database

Admin and Data Modeling

Real–Time Replication Services

Data Integration Services

In-Memory

Computing

Calculation

and

Planning

Engine

SAP

NetWeaver BW

3rd Party Data

Sources

SAP

Business Suite

Other

Applications

SAP

BusinessObjects

MDX SQL BICS

Data Management Service

Lightning Fast with SAP High-Performance Appliance (HANA)

Foundation for a new category of

analytics applications

Preconfigured analytical appliance

• In-memory software + hardware

(HP, IBM, Fujitsu, Cisco, Dell)

In-memory HANA database software

• Data modeling and data management

• Real-time data replication for SAP ECC

• Data integration for 3rd party systems


Engaging User

Experience

Unified Semantic Layer



Lightning Fast


Engaging new user experience Across entire BI Suite

SOLUTION TODAY

Streamlined design experience with a

consistent user experience

Consistent modern styling and more intuitive

look and feel across all BI tools

Common charting, ribbon bar, menus, and

toolbars

Common design experience across all data

sources with support for new semantic layer

Simple WYSIWYG authoring for creating and

modifying content


Engaging new user experience BI Launch Pad

SOLUTION TODAY

Self-service information consumption

New self-service BI access making it easier to

find all available content

Enhanced filtering and search options to help

reducing page scrolling

Enhanced navigation for working with multiple

documents at the same time





Lightning Fast


Exposing all business data under a single umbrella New Semantic Layer

SOLUTION TODAY

Consistent business

user experience

Trusted access to information

Heterogeneous access over

all major data sources

Hierarchical queries and reports

Real time multi-source access

SAP BusinessObjects Client Suite

Common user experience

Best access method for each specific data source

All data sources

SAP BW

OLAP Application Database

Customer Database Text XML

Web Service

Excel SAP HANA

SAP ERP

Web Intelligence Crystal Reports Dashboards Explorer

Direct Access Universe Access


Single environment for accessing multiple data sources New Information Design Tool

SOLUTION TODAY

Single development environment for

building BI solutions and data federation

jobs for multi-source universe data

access

Data Federator is integrated to leverage

common security and administration

Performance enhancements with engine

update to support native DB syntax and

new query optimizations

Color allows easy

discrimination

between tables from

multiple sources

Heterogeneous

joins between

tables from

different sources



Improved SAP NW

Integration

Increased Mobility Trusted BI Platform


Lightning Fast


SAP BusinessObjects Analysis Edition for Microsoft Office

SOLUTION TODAY

Innovation without disruption

Run with all your existing BW cubes and BEx queries

Transition BEx analyzer users to next gen BI

Adopt new BI platform at your own pace

Simpler and more intuitive

Few simple clicks to fast business insights

Intuitive drag-and-drop to analyze multiple dimensions

and hierarchies

Modern and familiar MS Office user experience

More powerful

Build pervasive Excel-based BI apps

Bring live analyses into PowerPoint presentations

Prompt response time regardless of data volume


SAP BusinessObjects Analysis Edition for OLAP

SOLUTION TODAY

Self-service access

Few simple clicks to fast business insights

Modern look-and-feel with intuitive drag-and-drop

Pervasive web-based analysis

Deep business insights

Interact with multiple dimensions and hierarchies

Use advanced analytical capabilities to run deep

analyses

Break data silos to enrich analyses and visualizations

Leverage all your investments

Run with existing BW cubes/queries

Run analytics from the same platform

Run with non-SAP multidimensional data sources

(MS Analysis Services)


SAP BW access strategy Based on direct native BICS access to SAP BEx queries

SOLUTION TODAY

What is BI Consumer Services (BICS)

BICS is an OLAP connectivity layer from BEx to BW

BICS is built upon native proprietary API call

The value of unified direct BICS access

Expose all BW multidimensional / hierarchical models

Expose all BW metadata: e.g., variables and structure

Perform optimally through native API

Unify user experience regardless of front-end

Leverage investments in BEx query design

Streamline data access architecture

Universes for OLAP access to BW currently

fully supported*

OLAP universes XI 3.x currently hosted and supported in

BI 4.x releases on Web Intelligence, Live Office and

Query as a Web Service

No further enhancement to functionality or performance

*Support made available pursuant to the support timeline in the Product Availability

Matrix available on SAP Service Marketplace


SAP BusinessObjects BI and SAP NetWeaver Platform rationalization to drive lower TCO

SOLUTION TODAY

SAP Solution Manager integration

Unified system monitoring

End-to-end root cause analysis

SAP Change and Transport System integration

Unified change and transport management

Lifecycle Manager triggered from SAP CTS+

Direct native access to SAP BW

Direct BICS access to BEx queries is strategic

Leverage previous investments in BEx queries

Unified BI application layer for all cases

BEx Web templates hosted within BI 4.0

BEx WAD publishes BEx Web templates to BI 4.0

Common infrastructure

Unified Java application environment

Continued support for SAP NetWeaver WAS*

* Support made available pursuant to the support timeline in the Product Availability

Matrix located on SAP Service Marketplace


Embedded Analytics within the SAP Business Suite Transforming the way business users gain insight

SOLUTION TODAY

Actionable insights like never before

Modern, compelling, and seamless user experience

Context-relevant and actionable

In-depth and complete

Best-practice business analytics content

Preconfigured reports and dashboards

Embedded in standard SAP Business Suite processes

Out-of-the-box end-to-end best practices

Deep and unique integration

Leverage investments in the SAP Business Suite

Leverage latest technology innovations and

established best practices

Enable easy extension and customization





Lightning Fast


Mobile BI 4.0: Smarter decisions, wherever you are… Mobile BI & Explorer Mobile

SOLUTION TODAY

New engaging, interactive experience for business users

Native applications that leverage mobile form factors,

touch interfaces ,intuitive gestures and augmented

reality

Stunning new interactive visualizations

Live connections to in-memory data to drive extreme

speed

Instant access to relevant information with Smart Search

Simple to setup and manage





Lightning Fast


Local – Regional - Global Global readiness and scalability with the SAP BusinessObjects BI Platform

SOLUTION TODAY

Multilingual BI delivery across geographic

locations

Enhanced scalability with virtualization

potential and 64-bit support

Continued heterogeneous platform and

database support with expanded access to

more data sources

Support for more than 20 languages


System Monitoring and Diagnosis Enterprise ready SAP BusinessObjects BI Platform

SOLUTION TODAY

Single, consistent , accurate system for

monitoring and auditing

Automatic diagnosis for performance

optimization to quickly assess the health

of the deployment

Health dashboard, watches, and alerts –

proactively inform administrators of

abnormal situations

Complete audit tracking for compliance

and usage analysis


Future Direction Solution Today PLANNED INNOVATIONS











SAP BusinessObjects BI

Lightning Fast


Solution Enhancements Key Benefits

Evolution of In-Memory Capabilities Run Faster with HANA: High-Performance Appliance

Unify the BI and HANA data and modeling

environments

Unify HANA and BIP security (authentication and

data authorization); Single Sign-On (SSO) to DB

Evolve toward acceleration of all Business

Intelligence 4.x clients

Move toward BW leveraging HANA‟s In-Memory

Computing technology

Enable HANA as a single DBMS for BI auditing

and reporting, CMS database, and as meta data

repository

Simplify BI deployment by aligning with HANA

deployment model.; HW partner pre-deployment

of BI Suite on native HW or virtual machines

Universes automatically created on HANA

analytic views, use only one modeling tool

More streamlined security

All clients able to leverage HANA

Reduce TCO by using HANA

Faster, more efficient deployments

PLANNED INNOVATIONS PLANNED INNOVATIONS


Engaging User

Experience

Unified Semantic Layer



Lightning Fast


SAP BusinessObjects Explorer

PLANNED INNOVATIONS

Geospatial Analysis

New capabilities to analyze data in the context of

geospatial information

Auto reconciliation between user‟s geo and map data

Time Management

Analyze data in context of time

Natural sort order for date/time dimension

Search

Input assistance with “Did you Mean?” suggestions

Improved relevancy algorithm and explanation of a

search hits

Exploration Views

Self-service interface allowing users to compose views

that include multiple visualizations

Exploration Views

Geospatial analysis




• Exploration Views are an evolution of Explorer

that lets users create end user driven

dashboards

• Highly personalized and dynamic experience

• Leverage investments in Business Objects

Enterprise, Explorer, In-Memory data sources

(HANA, BWA) and the Semantic Layer

• Smart visualization with auto adapting Views on

mobile devices

• Empowers business users to easily create,

navigate and share key business views

• Users are able to tailor Views to their own

requirements

• Low TCO, and thanks to in-memory technology,

users can analyze data with even billons of

records at sub-second response time

• Users are able to interact and analyze, making

informed business decisions



SAP BusinessObjects BI launch pad and Workspaces

PLANNED INNOVATIONS

Customization

• Customize the branding and theme of BI launch pad,

OpenDocument, and BI workspaces

• Maintain the customization after applying patches and

support packages

BI Workspaces enhancements

• Thin Java application, all servers and dependency on

Java browser add-on removed

• Inter-portlet-communication support in Web Page

Modules

Collaborative decision making with StreamWork

integration

• Send BI Documents to StreamWork activity to quickly

move to a collaborative decision making platform

• SAP StreamWork feeds surfaced in BI launch pad helps

users remain informed as changes happen


Integration Option for Microsoft SharePoint

PLANNED INNOVATIONS

• Native SharePoint look-and-feel on SharePoint 2010

and 64-bit support

• Auditing of View actions

• Enhanced search

• Display of recently viewed and recently searched

documents

• Multilingual support



Search

• Deep indexing of Crystal Reports for Enterprise,

BI workspaces, Users, Groups

• Improved ranking of search results based on

location and number of occurrence of matches

• Spell check and suggestions

• Flexible search syntax to default search terms to

“OR” and supporting multiple parenthesis

• Documents returned irrespective of locale they

are created in

• Faster and more relevant search results

• More flexible search experience

• Enhanced multilingual support



SAP BusinessObjects LiveOffice

PLANNED INNOVATIONS

Platforms & Standards

• Support for Microsoft Office 10

• Minor enhancements to Accessibility

SAP BusinessObjects Explorer integration

• Upload Excel documents into SAP BusinessObjects

Explorer to exploit its visual and search capabilities

• Explore selected areas or complete Excel sheets

Enhanced LiveOffice panel for MS Outlook

• Access BI from within MS Outlook

• Suggests BI content based on email context for MS

Office documents and PDF


SAP BusinessObjects Crystal Reports for Enterprise

PLANNED INNOVATIONS

Additional integration and embedding

• Invoke SAP Report-to-Report Interface (RRI) targets

from Crystal Reports

• New Embeddable Web Viewer API and REST API for

use with CR content

Additional BW integration an data access support

• Enhanced support for BEx Scaling Factor

• Query on unx universe improvements: level based

member selection and variable management

• All unx universe data source additions and updates

supported (Essbase 11, SAP ECC, etc.)

• Support direct connectivity to data for key Crystal

Reports 2011 data sources in Crystal Reports for

Enterprise

Better, faster report content

• Report templates: select a starting report and go!

• New visualizations: Tree map, tag cloud, box plot

(CVOM rendered)

Report templates

Crystal Reports integration with third party API


SAP BusinessObjects Dashboards

PLANNED INNOVATIONS

Unified data connectivity via query panel

• Access data from SAP BW via BEx queries in BI

platform

• Access third party OLAP sources (SSAS, Essbase) via

universes (unx)

• Access to SAP ECC via universes (unx)

Developer support

• New API for Dashboards add-ons for developers

• Flash Island integration for WebDynpro

Insight to Action to navigate to SAP systems

Hierarchical visualization and navigation

• Filter query data using a hierarchy prompt selector

• Navigate hierarchical tables with simple collapse and

expand

Enhanced performance

• Enhanced flash front-end for faster calculations Waterfall chart


SAP BusinessObjects Web Intelligence

PLANNED INNOVATIONS

Usability and performance

• Performance improvements on open document and

interactive edition workflows

• Web Intelligence Rich Client quick launch

• Customizable document style

SAP landscape support

• Continued BW integration

• Improved hierarchy support

• Access to SAP ECC via universes (unx)

Chart enhancements

• Color assignment of series

• Waterfall chart

• Chart addition

Interoperability and integration

• DHTML query panel for unv and unx

• Publisher integration on SharePoint

• New export format “save as txt”

Select Europe to drill down


SAP BusinessObjects Analysis Edition for OLAP

PLANNED INNOVATIONS

Improved support for SAP BW

•Display attributes

•Compact axis

•Filter and pivot

Focused analysis

•Select range in crosstab or chart to refine focus on

sub analysis

Additional sources

•SAP HANA

•SAP EPM providers

• SAP BusinessObjects Planning and Consolidation

• SAP BusinessObjects Profitability and Cost

Management

• SAP BusinessObjects Financial Consolidation


SAP BusinessObjects Analysis Edition for Microsoft Office

PLANNED INNOVATIONS

Usability improvements

• Prompting, Member Selector

Close function gaps

• Variable unmerge

• Copy and Paste prompting values

Embedded BI requirements

• Cell Locking (for planning scenarios)

Platform features

• RRI, Variants

Migration Support

• Conversion of simple BEx workbooks to Analysis Office

Innovation

• BW workspace integration, Dynamic Grid

• Support of HANA hierarchies


SAP BusinessObjects Analysis Edition for Application Design

PLANNED INNOVATIONS

Premium alternative to BEx Web Application Designer

Target user group

• IT

• Key users

• Consultants

Functionality

• Eclipse-based application design environment for

planning & analytical apps

• Access to BW via BICS

• Metadata based modeling of analytical applications on

BW and HANA

• HTML5 output format with support for iOS and Android





Lightning Fast


SAP BusinessObjects Semantic Layer

PLANNED INNOVATIONS

SAP BW and ECC integration

• SAP BW: Direct access (BICS) enhancements.*

• SAP ECC access through ABAP functions, InfoSets and

InfoSet queries through a unx universe

Continued optimizations for HANA

Semantic Layer authoring SDK for unx

• Key API functions: publish a universe to CMS, assign a

connection to a universe, update a connection

parameters, create a row-restriction data security profile

Extend support for data sources

• Essbase 11 access through MDX

• Sybase IQ 15.X + support for Sybase IQ analytical

functions

• Oracle EBS

*Note: Query stripping was delivered in 4.0 SP02



Improved SAP NW

Integration

Increased Mobility Trusted BI Platform


Lightning Fast



Improved SAP BW and SAP ECC Integration

Dashboards access to BW from BI platform

Hierarchy navigation, visualizations, prompt and

query design

Level based selections

Compact axis, display attributes, filter and pivot

support in Analysis OLAP

Enhanced support for key figure scaling factor

Universe access to SAP ECC via unx for BI

clients

Unified client access to BW and reduced

deployment cost

Enhanced hierarchy handling

Enhanced end user productivity for

multidimensional analysis

Multi-source universe access to SAP ECC




Expansion of Embedded Analytics

Ability to connect to business applications from BI

content with contextual information via SAP

Report-Report Interface (RRI)

Navigation from Crystal Reports and Dashboards

Using existing RRI targets defined for SAP BI

queries, where RRI targets may include SAP

transactions, queries, reports and web links

“Insight to Action” framework enables closing the

loop on a business process from a BI client to an

external target






Lightning Fast



Increased Mobile Capabilities Run Smarter - Anywhere

Expand the range of device support to Android

and Playbook.

Extend infrastructure support to include Sybase

Unwired Platform.

Develop new Mobile Services, such as Geo-

Location Services, and Exploration Views

Support for Filtering, Input Controls, Drill,

Hierarchical data and Hierarchical prompts.

Allow customers to access their data on any

device.

Expand the reach of BI Mobile onto other market

leading platforms.

Exploit the use of built-in capabilities of mobile

devices, and leverage common services.

Find the results you need, in real time.



Mobile BI & Explorer Mobile

Enhanced capabilities in Mobile BI

•Drill on tables and charts

•Hierarchy support

• Hierarchy navigation

• Hierarchical prompts

•Support for input controls and report filters

•Enhanced table support

• Sections and breaks

•Touch support on Blackberry

Enhanced mobile capabilities in

Explorer Mobile

•Easily create, navigate and share Exploration Views

•Personalized experience

•Smart device friendly visualization

•Time and Geospatial analysis





Lightning Fast


SAP BusinessObjects BI Platform Infrastructure

PLANNED INNOVATIONS

Hot backup of repository

Ability to backup repository database and file repository while the system is running

Ability to restore from the hot backup to an operational state for disaster recovery

Custom user attributes

Ability to import user attributes from external directory systems to reduce redundant definition of

security setting

Ability to filter data in semantic layer based on user attributes simplifying the modeling of data

Platform API for the creation of user attributes programmatically enabling further system integration

Multitenancy support

Tool to streamline and automate tenant provisioning process

Ability to use Lifecycle Management Console to archive BI content of individual tenant in repeatable

and automated fashion, and to restore the content as needed

Ability to delegate selected administration tasks to tenant administrators using Central Management

Console

Improved upgrade experience

Improved options in Upgrade Management Tool for universe and connection overwrite

Better User, User groups and Inbox management in Upgrade Management Tool


SAP BusinessObjects BI Platform Services

PLANNED INNOVATIONS

Lifecycle Management Console

Enhanced CTS+ integration scenario using web services – no additional Java stack requirement

Fully integrated into CMC with granular rights for promoting objects

Version support for LCM job and contents, deletion of versioned content

Recurring Promotion Jobs to add content dynamically

Support for Favorites and Inbox

Monitoring

Graphical view of deployment landscape

Enhanced drill-down workflow to streamline diagnosis

User-defined KPIs in monitoring dashboard

Improved problem reporting

Storing trending data in Audit database

Separation of log and trace messages


SAP BusinessObjects BI Suite Platform and Client SDKs

PLANNED INNOVATIONS

BI platform

RESTful web services APIs that enable logon to BI platform, session management, browse

categories and folders, search the CMS repository, and schedule reports

Semantic Layer (unx)

Java based SDKs that enable publishing a universe to the CMS, assigning a connection to a

universe, updating connection parameters, and creating a row-restricted data security profile

Crystal Reports for Enterprise

JavaScript APIs that enable customizing the report viewer (logo, toolbar)

RESTful web services APIs that enable platform logon, report viewing, report refresh, and export to

PDF, Microsoft Excel or CSV

Dashboards

Support for Flex 4 to enable developers to take advantage of new components, layouts, and effects

Analysis, edition for Microsoft Office

New APIs to hide ribbon and context menus, put custom functions in the Analysis ribbon, set

multiple variable values with a single submit action, and new logon and logout functions



OEM Enablement

Single command-line utility to customize the

install package by removing undesired features

or changing keycode and branding

Easy way to modify branding and theme of BI

launch pad, OpenDocument, BI workspaces and

Crystal Reports 2011

Tool to streamline and automate tenant

provisioning process and delegation of

administration tasks to tenant administrator in

CMC

URL parameter support for Explorer, and new

RESTful Web Service APIs

Allow partners to package contents the way they

want with minimal footprint

In-product customization made easier and

persisted through maintenance

Reduce TCO of running BI platform in

multitenant environment

More flexible programmatic control



FUTURE DIRECTION Planned Innovations Solution Today









Future Direction

FUTURE DIRECTION

connect

harmonize

transform

…offer the world„s best,

tightly integrated

suite of BI clients on an

enterprise-ready BI

Platform

…to all sources and

technologies via SAP

BusinessObjects Analytic

solutions, Mobile solutions,

In-Memory solutions and

the SAP Business suite

…leverage our unique

and complete BI

solutions coupled with

extensive business

process expertise,

create transformational

solutions for our

customers


Future Direction

FUTURE DIRECTION

Harmonize

New BI Studio

Broader application use or embedding of semantic layer

Connect

Continued Emphasis on Mobile Enablement

Integration of Analytics, Social Networking and Collaboration

Transform

Instant Value, Next Generation BI Experiences

Increasing Emphasis on In-Memory Enablement

Expanding and Embedding Predictive Capabilities

Common modeling experience across all enterprise data and metadata

Thank You!


No part of this publication may be reproduced or transmitted in any form or for any

purpose without the express permission of SAP AG. The information contained

herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain

proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of

Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5,

System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries,

zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390

Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6,

POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes,

BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF,

Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere,

Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM

Corporation.

Linux is the registered trademark of Linus Torvalds in the U.S. and other

countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or

registered trademarks of Adobe Systems Incorporated in the United States and/or

other countries.

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and

MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®,

World Wide Web Consortium, Massachusetts Institute of Technology.

© 2011 SAP AG. All rights reserved.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects

Explorer, StreamWork, and other SAP products and services mentioned herein as

well as their respective logos are trademarks or registered trademarks of SAP AG

in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal

Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business

Objects products and services mentioned herein as well as their respective logos

are trademarks or registered trademarks of Business Objects Software Ltd.

Business Objects is an

SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other

Sybase products and services mentioned herein as well as their respective logos

are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP

company.

All other product and service names mentioned are the trademarks of their

respective companies. Data contained in this document serves informational

purposes only. National product specifications may vary.

The information in this document is proprietary to SAP. No part of this document

may be reproduced, copied, or transmitted in any form or for any purpose without

the express prior written permission of SAP AG.