sap cloud magazine

7/25/2019 SAP Cloud Magazine

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CLOUD

CLARIFIED2016 edition

THE



1SAP Africa Cloud Magazine 2016© 2015SAPSE oran SAPaliate company.Allr ights reserved.

Across Africa we pay special attention to clouds; they can be both live-giving

(bringing rain to crops and dams and prosperity to farmers and citizens

across the continent) and life-threatening (causing oods and hail damage

to crops) but there is one thing they cannot be – and that is ignored. The

same is true of the weather’s computing namesake; Cloud Computing.

Businesses and governments around the world are adopting cloud

computing at a furious pace (researchers predict that in 2016, 75% of all new

business IT spend will be in the cloud) because they see the benets it brings

in terms of innovation, agility, complexity-reduction, the ability to collaborate

in business networks and the means to drive new business models. Cloud

adopters realise that if they don’t embrace cloud computing they will be

relegated to irrelevance and decay.

Weather systems are complex and notoriously dicult to predict; some

would argue that this is also true of today’s Digital Economy. However, in

both cases, doing nothing is not an option and sometimes you simply have

to take an informed risk. That’s what leaders do.

There can be no doubt that the Digital Economy has forever changed the

world, disrupting businesses and forcing companies and governments to re-

imagine the way they do business. In this world Cloud computing does not

exist in isolation. This new Digital Economy is shaped by the convergence

of key technology trends: Hyper-connectivity, supercomputing, cloud

computing, cyber security, and an intelligent “sensorised” world. This

convergence has increased the pace of change to staggering levels. Today,

more than ever before, companies are seeking new tools that enable them

to adapt quickly and accurately to this constant change and realising that

technology can be used to accelerate their success and stay relevant in an

increasingly complex world.

Cloud Computing is one of the most powerful forces in the Digital

Economy. Utilising the cloud, businesses across a multitude of industries

are transforming themselves at an amazing rate, often in extraordinary

ways. Cloud computing has come a long way; where it was initially only

seen as a way to reduce TCO, we are now realising the true value in helping

organisations simplify and innovate.

At SAP, we recognise that the cloud can seem intimidating or confusing with

a slew of new acronyms. Our aim with this publication is to inform, to cut

through the complexity, and initiate your cloud adoption process so that you

can begin to enjoy the value it can bring. This magazine is designed to oer

you a complete understanding of the cloud, explaining its intricacies as well

giving a view as to how SAP leads the charge in cloud.

To this end, I invite you read this magazine from cover to cover, or even ip

through to the chapters that interest you. My hope is that we can show you

that implementing a cloud solution is within your reach. I also encourage you

to take this understanding and venture forth to implement the best cloud

solutions for your business, and begin to participate successfully in the

digital economy.

To your success,

Ashley Boag

Director: Cloud & Line of Business: SAP Africa

SAP Africa Cloud Magazine 2016© 2015SAP SEor anSAP aliate company.Allrights reserved.

Foreword

Cloud Summary

What is Cloud?

The History of Cloud Computing

The Drivers and Benets of Cloud Computing

Cloud Service Models: IaaS, PaaS, SaaS

Cloud Deployment models - Public, Private and Hybrid Cloud

Security in the Cloud

Data Centre considerations for choosing a Cloud Partner

The SAP Cloud Strategy Roadmap

Impact of Cloud on in-house infrastructure

5 Cloud Trends to Watch

Cloud Business Transformation Examples

10 Myths about Cloud Busted!

Further introduction to SAP Cloud Solutions

SAP HANA Enterprise Cloud

Table of

CONTENTSPG 3

PG 4

Chapter 1:

PG 5

Chapter 2:

PG 7

Chapter 3:

PG 10

Chapter 4:

PG 19

Chapter 5:

PG 24

Chapter 6:

PG 28

Chapter 7:

PG 32

Chapter 8:

PG 38

Chapter 9:

PG 42

Chapter 10:

PG 44

Chapter 11:

PG 48

Chapter 12:

PG 51

Chapter 13:

PG 54

Chapter 14:

PG 59



3SAP Africa Cloud Magazine 2016SAP Africa Cloud Magazine 2016© 2015SAPSE oran SAPaliate company.Allr ights reserved.© 2015SAP SEor anSAP aliate company.Allrights reserved.

Cloud: Nice to have orNecessity?

Cloud computing is transforming company

operations, go-to-market strategies and bottom

line performance. Company perspectives on

cloud have also shifted over the past three years.

Experience with cloud implementation at scale,

and the maturation of the marketplace for cloud

services have led to more realistic expectations

of cloud, and a stronger focus on operational

details.

The impact of the cloud has been swift and

powerful. In a recent study by Oxford Economics,

30% of respondents stated that their cloud

adoption has already had a transformative

impact on their organisation’s business

performance. Nearly half the respondents

indicated a moderate impact.

Spending on cloud is expected to continue to

be robust, following a long-term trend. Early

investments in cloud are delivering big pay-os,

and expectations of future performance are high.

High growth areas for cloud over the next

three years include supply chain, talent, and

collaboration. The real-time use of Big Data,

enabled by the cloud, has grown in strategic

importance. Companies also see huge growth in

the way cloud will transform the role of HR and

change demand for new skill sets.

Cloud: Catalyst for change

Cloud boasts a strong track record and holds the

promise of untapped potential.

Cloud is more than a technology platform or a tool

for controlling costs: it is a catalyst for business

transformation. It enables organisations to

engage in new ways with employees, customers,

and suppliers. The next step is to place greater

focus on redistributing purchasing power among

business units, using business networks to

accelerate transformation, and meeting the

needs of a global workforce.

New Priorities

There are great expectations of investments

into cloud, including better use of data, better

collaboration with partners and suppliers,

and opportunities to unlock major strategic

advantages such as access to new markets and

development of new lines of business.

The strategic importance of the cloud is

also evident when companies conduct R&D

programmes or focus on innovation. The next

emerging application of cloud is as an enabler of

Big Data and analysis eorts. A core requirement

of modern cloud implementations is the

management and protection of information –

both internal and external.

One thing is clear: the days of business looking

to cloud with vague hopes of cost cutting

or resource optimisation are gone. Today,

businesses approach cloud implementation with

specic goals in mind – and their investments in

resources and strategy match this.



54 SAP Africa Cloud Magazine 2016SAP Africa Cloud Magazine 2016© 2015SAPSE oran SAPaliate company.Allr ights reserved.© 2015SAP SEor anSAP aliate company.Allrights reserved.

The formal definition of Cloud

Computing is that it is a “model for

enabling ubiquitous, convenient, on-

demand network access to a shared

pool of configurable computing

resources (e.g., networks, servers,

storage, applications and services)

that can be rapidly provisioned and

released with minimal management

effort or service provider interaction.”

(NIST definition)

The Cloud is not a conglomeration of

data sitting somewhere is the sky. It

is a secure, fast, simple and efficient

system that allows businesses and

individuals to access programs,

applications and networks that would

previously have been unavailable to

them due to cost of ownership and

complexity.

Since the late 1800’s, when Frederick

Taylor studied workers in order to

eliminate unnecessary physical

movements, thereby increasing

productivity and lowering costs,

businesses have not stopped looking

for better, more efficient and cost

effective processes. How does this

relate to the Cloud? Well, simply

the Cloud allows businesses access

to larger amounts of information,

quicker and more cost-effectively.

Cloud is in essence about making

everything in a company run simpler.

What is Cloud?1

Run Simple withSAP Cloud

hybrid or fully in thecloud, powered by

HANA

EVERY MINUTEOF EVERY DAY

48 HRSof YouTube uploads

204,167,667email messages

571new websites

684,478Facebook shares2,000,000

Google queries




The emergence of the cloud as we know

it was not an event. Instead, it should be

seen as the product of a technological

evolution going back to the 1950’s, when

the cost of owning a massive mainframe

computer was sky high. Universities and

businesses that owned such technology

often rented out processing time to

ensure the computer was properly

utilised, thereby reducing the cost of

ownership.

Access to the processor was through

‘dumb terminals’ that lacked their

own processing power. The brain –

processing power – resided outside

the body of these terminals. Processing

costs were drastically reduced with the

arrival of PCs while processing power

increased exponentially. This led to the

development of PCs and notebooks,

which had self-contained CPUs inside

the units themselves. As the popularity

of PCs and notebooks rose and a

more mobile workforce was created,

organisations had to establish on-site

servers to store company data.

Virtualisation marked the next step in

this evolution by allowing computing

power to be pooled as a resource and

allocated proportionally to whoever

needs it, forming the foundation of

cloud computing.

The arrival of the cloud is the result of a

number of factors combining to create

the perfect set of circumstances. The

growth of the internet allowed data to be

transferred across the globe while giving

rise to the idea that other resources

could also be shared. Faster network

speeds would further contribute to help

make the cloud of today a reality.

Today, ‘the brain’ can once again reside

outside the body should you choose.

This time, the brain is not only linked to a

single large mainframe, but to millions of

devices scattered across the world. Via

the cloud, you can access applications,

programming platforms, storage,

memory and processing power – all

residing outside the physical connes of

a server, laptop or mobile device.

From System R to the Cloud2

Did you know?

Do you know why it is actually called “the

Cloud?” One explanation is that when

detailing the IT process with others,

members of IT often drew circles around

dierent networks. This conglomeration

of circles formed a cloud-like picture whendiscussing the internet, leading to the

concept of the Cloud.

Chairman and CEO of Google, Eric

Schmidt, spoke at a conference on 9

August 2006 and made reference to

an emergent new model. “It starts with

the premise that the data services and

architecture should be on servers. We call

it Cloud computing – they should be in a

‘Cloud’ somewhere.” Not soon after, on

24 August 2006, Amazon had a product

ready that they called Elastic Compute

Cloud. The rest, as they say, is history.

From System R to the SAP HANAEnterprise Cloud:

1972-1991 1992-2003

2004-2010

“Real-time”computing:Software that processes data

when customers ask

Early years + SAP R/2 The SAP R/3 Era

Real-Time Anywhere SAP HANAToday

Real-time reaches thedesktop: A client-server

version

The SAP ERP Suite islaunched and real-time moves

to the web and beyond

#1byUsers#2 byRevenue

CloudApplications

#1Ariba | Concur | Fieldglass

BusinessNetworks

#1inAnalyticsPlatform

fastestgrowing DBSAPHANA

#1byRevenue

SAPBusiness Suite

CoreApplications



SAP Africa Cloud Magazine 2016© 2015SAP SEor anSAP aliate company.Allrights reserved.

Today’s businesses require

continuous innovation in order

to survive. The rapidly changing

technology landscape and

associated increase in complexity

means most IT departments have

an endless battle in providing the

technology to meet and support

strategic business requirements.

Under such circumstances, business

may start viewing IT as an inhibitor

to growth. Modern businesses need

to be agile enough to take advantage

of fleeting revenue opportunities –

for this, access to accurate data is an

absolute essential.

IT departments have to be able

to deliver quickly and provide

faster time to value or risk having

employees or departments drive

their own technology agenda.

By moving to cloud, business

processes can be altered in real time

– improving organisational efficiency

and technology effectiveness. In turn,

this creates happy line-of-business

stakeholders and positions IT as an

integral part of driving innovation.

A recent Oxford Economics study,

titled ‘Cloud Grows Up’, sponsored

by SAP, showed that businesses

are migrating to the Cloud for

different reasons than originally

thought. Beyond total cost of

ownership advantages and gains in

IT efficiency, the study indicated that

businesses are using the Cloud to

unleash new operating models that

drive profitability and competitive

advantage in their respective

industries. As the likes of Uber, Apple

and Netflix have shown, disruptive

business models can very quickly

turn new ventures into unforeseen

winners. Equally, established

businesses that fail to keep up can

end up overnight losers.

3 Cloud Drivers

54%of Companies

Invest in the Cloudto develop new products

and services

9SAP Africa Cloud Magazine 2016© 2015SAPSE oran SAPaliate company.Allr ights reserved.© 2015SAPSE oran SAPaliate company.Allr ights reserved.

Emergingmiddle class growing to

5 billion

2 billionpeople in

socialnetworks

Moremobile devices

thanpeople

25 billionweb-enabled

devices by2020

reference http://www.zdnet.com/

rticle/25-billion-connected-devices-by-

020-to-build-the-internet-of-things/)

(reference http://wearesocial.net/

blog/2015/01/digital-social-mobile-wor-

ldwide-2015/)




THEAGILITY

OFCLOUD

Business competitiveness

Quicker, more agile decision-

making increases an organisation’s

competitiveness. The quicker a new

innovation can go to market, the

quicker it can start to gain marketshare. Uber is a prime example: while

it has no shortage of competitors,

Uber’s rapid entry to the market

gave it first-mover advantage and

helped establish it as the go-to ride-

sharing service. This speed to market

essentially reduced the competition

to a bunch of also-rans. The cloud

also enables bad business ideas to fail

more quickly, helping organisations

discontinue unprofitable programmes

and freeing up budget to be allocated

to more profit-bearing parts of the

business.

Total cost of ownership

Cloud enables companies to source

and expand their IT infrastructure

without massive investments. The

first benefit of a Cloud solution is that

it reduces the cost of IT infrastructure

without requiring upfront investment

into a dedicated data centre, servers,

more physical storage and the

maintenance and power expenses

that go along with such a project.

Software-as-a-Service and Platform-

as-a-Service offer similar benefits by

enabling businesses to save on large

capital investments into application or

platform development. A core benefit

of cloud is that it shifts IT expenditure

from a capital expenditure (Capex)

model to an operational expenditure

(Opex) one. Current resources

can also be redirected to business

functions delivering the highest value,

resulting in major long-term cost

savings.

Flexibility and agility

Instead of having to wait months or

years for an IT infrastructure project

to be commissioned, cloud solutions

enable organisations to implement

new services in a much shorter

3 Cloud Benefts

timeframe. A new service or offering

can be up and running in as little as

a day in some cases, and turn to

profitability much quicker than would

traditionally be the case. This agility

also enables organisations to adaptto market changes much quicker

and be more responsive to user and

customer demands. In a business

environment that requires faster,

better and smarter decision-making,

this agility can mean the difference

between success and failure.

The latest and greatest updates

The cloud enables businesses to

have access to the latest updates and

innovations much sooner than would

traditionally be the case. This is a big

step away from the typical upgrade

scenario for on-premise systems

that require lengthy, labour-intensive

processes such as testing and quality

assurance. Cloud solutions can be

updated automatically and without

any disruption to organisational

performance.

48%for CustomerDevelopment

of newapplications

39%to Collaboratewith partners,suppliers and

customers

This means that businessescan enjoy innovation as well asbusiness continuity. SAP tendsto launch its innovations in three-month cycles without disruptingthe business.

TREND:

Increased global competition and the speed at whichcompanies must adapt

SAP CLOUD ENABLES:

Deployment of a cloud solution across subsidiaries and divisions thatrolls up to an on-premise scalable ERP system at headquarters.

TREND:

Customer demand for better service and more personalised oers

SAP CLOUD ENABLES:

Analytic and real-time capabilities that unlock customer insightsand trends instantly via an agile cloud-based platform

TREND:

Growing use of mobile technologies to support business transactionsand payment processing

SAP CLOUD ENABLES:Support of multi-channel processes through digital workows and

information sharing via exible and automated landscapes

TREND:

Need to quickly reinvent existing business models

SAP CLOUD ENABLES:

Agile technology environments that allow organisations to revampbusiness processes and access new information sources.




As we’ve seen in previous chapters, the term Cloud is

often used very broadly, incorporating any offering that

is situated ‘on the internet somewhere’. The more you

delve into Cloud however, the more structured the term

becomes. In regards to services offered through the

Cloud, these can be broadly classified into three main

categories: Software as a Service (SaaS), Platform as a

Service (PaaS), and Infrastructure as a Service (IaaS).

Platform as a Service (PaaS)

PaaS is used by a very specific type of organisation as

it makes use of the vendor’s platform and infrastructure

to develop and run applications, software and solutions.

The major benefit of PaaS is that there’s no need for

the organisation to invest in the hardware and software

needed for development, as well as a quicker deployment

time. Unlike SaaS, extensive customisation is possible

and there is integration between the developed apps and

the organisation’s own back-end infrastructure.

Organisations should take time to choose their PaaS

vendor carefully. Since the application is developed

on the vendor’s platform, it is extremely challenging to

migrate apps to another vendor. Take care also to ensure

you know the costs involved with upscaling once your

application reaches greater usage volumes.

Infrastructure as a Service (IaaS)

IaaS enables you to leverage hardware through the

internet that would in the past have to be on-premise.

Companies are able to provision processing, storage,

networks and other fundamental resources with no

upfront capital expenditure or IT staff managing server

rooms. This reduces the burden of IT on the organisation,

and delivers additional benefits such as redundancy that

would ordinarily be prohibitively expensive.

4 Cloud Service Models: IaaS, PaaS, SaaS

With IaaS, customisation is enabled through all manner

of configurations depending on the requirements.

Customers have control over operating systems, storage

and deployed applications. A robust internet connection

is the weapon of choice, but careful attention should

be given to selecting a suitable vendor. Considerations

include the ease of migrating data to another vendor,

and security measures at the vendor’s data centre.

Costs are easily controlled as customers only pay for the

infrastructure they use.

Software as a Service (SaaS)

For the man on the street, SaaS is the easiest of the

terms to understand, and also the Cloud service he/she

first comes into contact with. If you’ve ever made use of

an online mail service such as Gmail, you’ve made use of

SaaS.

With SaaS, the provider offering the service maintains

everything from their side, including the infrastructure

and the platform running the applications. As long as

the person making use of the service has an internet

connection, they are set. In many cases, there is no need

to install software on the PC: it is accessible via a web

browser on a PC, notebook, or smart device.

The caveat to this is that you need a constant internet

connection, while very little customisation or integration

with other existing services is possible, usually only

configuration settings. For some companies, the fact that

employees’ data resides in the Cloud and not locally, is

also problematic.

While some SaaS offerings are free, for most there are

monthly or yearly charges involved, which is scalable the

more users are added.

HANA Cloud PlatformCloud Infrastructure

SAP: The cloud company powered by HANA

SAP HANAEnterprise Cloud

Managed Servicesin Private Cloud

SAP HANACloud Platform

PaaS Private/Public Cloud

SAP CloudApplications

SaaS Public Cloud




The next step on one’s journey to

understanding the cloud is to gain

a solid understanding of the variety

of ways in which it may be deployed.

This can lead to a bit of confusion

as you encounter terms such as on-

premise (sometimes referred to as

on-prem), public- private- and hybrid

cloud. This shouldn’t put you off, asthe meaning of each is actually quite

straightforward.

On-Premise

On-premise simply refers to the

physical infrastructure that is owned

and operated solely for a single

organisation through the company’s

internal IT department. This is what

many refer to when they speak

of traditional IT and is the way IT

resources have been handled in the

past.

In this scenario, a company owns and

manages all of its own infrastructure.

It is also responsible for the costs

associated with maintaining and

upgrading their infrastructure, as

well as dealing with any physical

failures that may occur. The data

contained within the infrastructure

is on a single site (thus on-premise).

Public

Public cloud is the deployment model

that most people are familiar with. Inthis multi-tenant model, resources

are shared between organisations.

The cloud service provider owns

and operates the infrastructure and

offers access to applications via the

internet. A few famous examples

of public cloud include Dropbox,

Google Drive (formerly Google Docs)

and Apple’s iCloud.

In this model, many users have

access to agreed-upon storage

capacity, and the service provider

is responsible for ensuring that

their service is stable, operational

(consistently online) and secure.

Often, several tiers of services are

offered, with an entry level offering

that is free of charge and includes

limited access or storage capacity,

and then subscription plans being

offered for those users who wantmore storage. Where exactly the

servers and datacentres are located

is at the discretion of the service

providers, and those who use public

clouds do not have a say in the

matter.

Private

Private clouds, on the other hand,

are single tenant, and entail a cloud

infrastructure that is operated

solely for an organisation, whether

it is managed internally or by a third

party.

Hybrid

Hybrid clouds, as the name suggests,

are a combination of on-premise,

private or public clouds. While

these remain unique entities, they

are bound together. Where hybrid

clouds come into their own is for

organisations that want the flexibility

of a public cloud but have certain

mission critical data that they want

to keep on-premise. Similarly, some

applications may be too resource-intensive to access through the

cloud, and may be more efficient

to simply run on-premise. In a way,

hybrid cloud offers the best of both

worlds, depending, of course, on the

unique needs of the organisation.

Wondering why everyone then doesn’t

just use a hybrid cloud deployment

model? Each deployment model has

its own strengths and weaknesses

that make them more or less suitable

for specific organisational needs.

5 Cloud Deployment Models 6 Data Centre Considerations forchoosing a Cloud Partner

As seen in the previous chapter, a

move to the cloud does come with

a fair amount of concerns. Worrying

about the safety of your data in your

own data centre might be one thing,

but it’s compounded when security

is seemingly out of your hands and

in a vendor’s. As the backbone of our

cloud business, SAP’s data centresare built and maintained to the highest

international standards to ensure we

earn – and keep – the trust of all our

customers.

Ticking the boxes

When looking for a cloud partner, a

primary concern should be manner

in which it operates its data centres,

since these are the brains of the

operation. While a behind the scenes

inspection is not always possible, a

number of boxes must be ticked to

alleviate safety and security concerns.

1. PHYSICAL SECURITY

The integrity of the building

A structurally sound building forms

the framework in which all the servers

and networking equipment are hosted.

While natural disasters might not be a

common occurrence, thoughts about

the structural integrity of the building

should however be asked.

Physical Access

How well is access controlled to thebuilding and how easy would it be to

gain unauthorised entry? Are there

24/7 CCTV monitoring taking place?

What about biometric security scans,

single person access control and

mantrap systems?

Power supply

Data centres are dependent on power

to remain operational. What happens

though if a power outage should

occur? Is there a multiple-redundancy

power supply system in place to

ensure continued supply? What about

batteries to keep the system running

until failover kicks in, or generators in

case of a full system blackout?

Cooling

If you’ve ever visited a server room,

you know that it can get quite hot.

Proper cooling and ventilation are

key in ensuring system stability

and efficiency of the service. Is the

data centre cooled to optimum

temperature during summer and

winter? Does the centre have accessto an uninterrupted water supply to

help with cooling, and are reserve

cooling units in place in case of failure?

Fire protection

Since you’re working with electronic

equipment, the outbreak of a fire

should not be ruled out. Fire detectors

and aspirating smoke detectors are

key in quickly picking up potential

hazards. If a fire should break out,

what measures are in place to ensure

that equipment remains protected?

Is the building constructed in such

a way that fires are prevented from

spreading from one room to the next?

Hardware

In data centres, all hardware should be

grouped into a pool of resources. This

ensures that if a piece of equipment

should fail, load can be re-allocated to

other components without impairing

system stability.

Certifcation and inspection

While data centres can provide internaldocuments to prove safety and

security, alignment and certification

to international standards, including

ISO 27001, ISAE-3402 and SSAE-16,

is preferable. Furthermore, how often

are safety checks and outside audits

performed? Are failover systems

checked on a regular basis?

2. DATA SECURITY

Access to Data

It might be that all physical security

measures are in place, but how

well is the digital security looked

after? The key concern here is the

protection against cyberattacks and

hacking attempts. Are there intrusion

detection systems and firewalls in

place?

Transmission of Data

How does the data centre deal with the

transmission of data? For example,

is the data encrypted and is there

secured optical cables through which

data travels? What happens whenthe data centre’s connection to the

internet fails, and is there a redundant,

second connection available?

Data Privacy

Continuing with the integrity of data,

how compliant is your cloud service

provider with the data protection

provisions? Does it comply with

regulation to ensure the continued

privacy of private data? Will your data,

for example, be forwarded to third

parties without your consent?

Backup

As any computer user might know, the

backup of data is extremely important.

For your data in the cloud it should be

even more so. How often does the data

centre perform full backups? What

about interim backups throughout

the day? Where are backups archived,

and is this on-premise or at a second

secured location?

SAP Data Centres have measures

in placeWhen looking at the above checklist,

SAP’s data centres check every

one. Worldwide, SAP hosts its cloud

solutions in 16 data centres, and

ensures that the same or equivalent

certificates are valid at every data

centre where cloud solutions are run.

The SAP cloud is inspected several

times a year by external auditors, in

accordance with various standards

(including ISO 27001, ISAE-3402, and

SSAE-16) to ensure that the security

organisation as well as all technical

and organisational measures are

implemented and reflect state-of-the-

art technology.

SAP CloudDeployment Models

On-premise:A physical infrastructure

owned and operated solelyfor a single organisation

Private Cloud:A cloud infrastructure for a

single organisation, managedinternally or by a third-party

Public Cloud:Resources are sharedbetween organisations.Access via the internet

Hybrid Cloud:A composition of multiple

entities that remain uniquebut are bounf together




SAP adheres to all the important audit standards & certicates,

such as:

• EU 95/46 EC,

• PCI-DSS,

• ISO 27002,• BS7799,

• ASIO-4,

• FIPS Moderate,

• BS10012, and

• SSAE-16/SOC2

SAP’s Cloud Security Strategy further covers all layers of

security including:

• Physical Security

• Network Security

• Backup & Recovery

• Compliance and

• Confidentiality and Integrity

For more detailed information on SAP Cloud Security, please

visit: www.INSERTADDRESS.co.za

Considering the benefits of cloud, why is there still resistance to its

adoption? The key concern since the idea of cloud started gaining

traction is security. If your data – the lifeblood of every organisation in

the information age – is sitting on another vendor’s servers, how can

you be assured that the data is secure?

Security should be an ongoing concern, irrespective of whether your

business is in the cloud or not. It is therefore encouraging to see the

great strides made in security for cloud computing over the past few

years.

The bad news is that security is an ongoing issue that needs to be paid

attention to, irrespective of whether your business is in the cloud ornot. The good news is that security, particularly for cloud services, has

improved greatly in the past several years.

7 Security in the Cloud

For four decades, SAP has been the leading provider

of enterprise business software. We know how to work

with customer data, and together with SuccessFactors,

Ariba, Concur and Fieldglass, SAP now runs the most

comprehensive cloud portfolio in the world. Data security and

data privacy are part of our DNA, and earning our customers’

trust is our most important mission.

(reference:

http://http://www.sapdatacenter.com/article/data_center_security/

https://hcp.sap.com/capabilities/security.html)




Having a Cloud roadmap addresses

two issues – the question of where

to begin, and making sure that the

process is as smooth and effective

as possible. Moreover, a Cloud

strategy helps SAP customers to

move alongside the Cloud path

with confidence, protection of

investments while receiving the

benefits of cost reduction and ease of

consumption. This results in creating

one holistic Cloud experience, while

considering all the aspects from both

a customer’s and Cloud provider’spoint of view.

Cloud strategy

In the broad sweep, there are five

elements of such a Cloud strategy,

including understanding Cloud

trends, comprehending the Cloud

vendor ecosystem, recognising the

benefits and risks associated with

Cloud, assessing the maturity of

your organisation and then building

a strategic Cloud roadmap. If these

components sound familiar, many

have been individually covered in

other chapters.

However, as a brief recap, and as

a first step in formulating a Cloud

strategy, it’s worth taking stock of

why the move to Cloud can serve

your organisation and which of

the business and IT challenges

are particularly pertinent to you.Business challenges include a

growing pressure to respond quickly

and efficiently to changing market

conditions and the very long lead

times to innovation as presented

by traditional IT. Limited budgets

to making upfront investments and

the problems that organisations

face in adapting their operations to

8 Considerations and Recommendations for your CloudRoadmap - The SAP Cloud Strategy Roadmap

changing business volumes all make

a solid reason to turn to Cloud.

Additionally, some of the challenges

facing CIOs may also be challenges

that your business is contending with

or being hampered by. These include

an ever increasing cost pressure, the

lack of resources for innovation (now

critical to a business’s survival),

a fragmented, unconsolidated

multi-platform environment, and

poor flexibility and scale of the IT

infrastructure.

Basic questions around the

sourcing of Cloud Services:

• Model

• Approach

• Architecture

• Special Needs

• Costs

• Provider

SAP Cloud Roadmap

Five Elements of aCloud Strategy

1. Understand Cloud Trends

2. Grasp Cloud Vendor Ecosystem

3. Identify Cloud Benets and Risks

4. Assess the Maturity of theOrganisation

5. Build a Strategic Cloud Roadmap

Help wanted

If the thought of adopting the Cloud still intimidates

even after answering the basic questions around

the sourcing of Cloud services, you need to seek

the assistance of professionals. SAP’s Cloud

Advisory and Strategy service enables users to

drive innovation, efficiency, agility and elastic

scalability at low cost through an integrated Cloud

architecture. Most notably, this is all based on the

individual requirements of each business.

The Cloud Advisory and Strategy service, which isa two day onsite workshop delivered by SAP Cloud

experts, provides a deep insight into Cloud strategy

options according to your business needs and IT

priorities. More specifically, it firstly addresses a

company’s business needs of driving technology to

enable innovation; saving IT costs and integrating

business processes. Secondly, it then analyses

an organisation’s application needs and options,

designs its future enterprise architecture and, most

importantly, builds an individual business case

and implementation roadmap. Finally, the service

focuses on the organisation’s own value, by helping

in reorienting the IT department and offering a

clearer understanding of business and IT roles

within the organisation.

Key focuses of this service include:

• Identifying key areas of the business that can

benefit most from a cloud-based solution

• Assessing your cloud readiness and getting

guidance on cloud platform architecture and

principles

• Developing a plan that clearly maps out the

prioritised initiatives, transitional steps, and

milestones

• Calculating the costs and benefits of cloud

investments• Helping you build your cloud transformation

roadmap alongside the implementation of a

suitable transformation methodology

Speeding up the process

A recommended option for businesses that want

to fast-track their cloud migration is SAP’s Cloud

Catalyst Service. This service kick-starts cloud

deployments and helps organisations create a

detailed plan for realising their vision for cloud

computing. It also hives organisations the support

they need to streamline their IT architecture by

converting sprawling IT resources into a set of agile,

flexible and efficient business assets. This reduces

the total cost of IT operations and shifts the focus

from operations to innovation and value creation.

Benefits of the Cloud Catalyst Service include:

• The development of a customised cloud

strategy

• A proof-of-concept for evaluating a service

approach to infrastructure for on-premise

solutions

• Guidance in facilitating adoption of higher

cloud layers such as Software-as-a-Service

and Platform-as-a-Service

• A transitional roadmap

• Strategy review, maturity assessment andexpert support.

While cloud deployment does require a clear

understanding of cloud technologies and the

organisation’s own IT landscape and needs, cloud

migration does not need to be a daunting exercise.

Cloud StrategyDevelopment

Step 1:Cloud

DiscoveryWorkshop

Step 2:Cloud

MaturityAssessment

Step 4:Cloud

ArchitectureDesign

Step 5:Cloud

TranformationRoadmap

Step 6:Cloud

BusinessCase

Calculation

Step 3:Cloud

SolutionFit

To solicit Cloud Advisory Services,

clients have the option of engaging

with SAP Africa directly or liaising

with one of our reputable Partners.




As with all change, cloud adoption

requires a fair measure of

adjustment. Cloud has an impact

on in-house infrastructure, which

makes integration imperative.

This is particularly true for those

organisations that have complex on-

premise setups.

As organisations adopt Cloud

solutions, hybrid IT landscapes

are expected to become the norm.

Integration across the boundaries

of Cloud and on-premise is essential

to prevent application silos in which

disparate IT infrastructures andsystems operate in isolation. This

can lead to increased complexity,

making IT unwieldy and inecient.

To that end SAP oers SAP Hana

Cloud Integration, which quickly and

seamlessly connects your Cloud

application to other SAP and non-

SAP solutions without the need for

extensive coding. The solution comes

with pre-packaged integration content,

and oers bi-directional integration

as well as simplied and centralised

monitoring of the integration status.

Choice of integration

Users have a choice of deploying

their integration technology either

on-premise or in the Cloud itself.

It’s worth considering the myriad

dierences when comparing an on-

premise implementation and an

SAP Cloud one. While the former

concerns itself primarily with the

IT infrastructure itself, SAP’s Cloud

Implementation instead focuses more

on the actual business. This brings

huge benets to organisations that

view IT as an enabler of business, and

want to concentrate on issues such as

eciency and productivity rather than

getting bogged down in the intricacies

of IT.

While on-premise implementations

rely on a blueprint, SAP’s oering

boasts an out-of-the-box solution that

adheres to best practices. On-premise

implementations typically require

large implementation teams, most of

which are on-site. Apart from the cost

involved, this can potentially become

disruptive in an oce environment.

SAP’s Cloud Implementation can

be performed by small teams who

predominantly work remotely.

Deal breaker

For organisations that are concerned

about costs and for whom time

is of the essence, managing on-

premise implementations can be

hugely problematic. On-premise

implementations tend to take longer

and are typically more expensive than

the quick implementation and cost-

eciency of SAP’s oering. On a more

technical level, the system landscape

of on-premise implementations

consists of test, quality and productive

systems with separate setups.

Transport management is required

to move changes from one system to

another. In the case of an SAP Cloud

Implementation, its system landscape

consists of test and productive

systems only, cutting out the need fortransport management.

Impact on the organisation

In previous chapters, we’ve explored

how the Cloud can enable businesses

to be more disruptive, positively

so, and how it can also fuel and

support innovation. What though, of

Cloud’s impact at an organisational

and operational level? As you might

suspect, the implementation of

Cloud does herald some changes and

potential opportunities.

Cloud-based IT boasts some notable

dierences from traditional IT that

organisations will need to come to

Impact of Cloud on in-house infrastructure9terms with. For example, cloud-based

IT is service oriented where traditional

IT is project driven. While traditional

IT concentrates on servicing and

maintaining technology in non-

standard, non-shared environments,

cloud-based IT focuses on developing

and delivering services while eciently

operating shared environments.

Another stark dierence is that

traditional IT is populated with

predominantly manual activities, as

opposed to IT in the cloud, which

oers a high degree of automation.

Finally, traditional IT is administrator-

level heavy, while IT in the cloud isadministrator light, with greater focus

on high value innovation.

What all this means for IT teams is that

their focus will shift from IT operations

to dening information architecture

and managing information assets. End

users in an organisation, meanwhile,

will nd themselves increasingly

responsible for their own business

applications. In a broader sense within

an organisation, the shift to Cloud

will see IT becoming an intrinsic part

of other business functions, while

heralding a more business aligned

collaborative relationship between IT

and other departments.

Cloud TransformationFramework

SAP can help you create the perfect cloud landscape to meet your

business’ requirements. Our services and solutions will speed your

move to the cloud and create a secure, highly scalable global IT

environment that enables you to boost productivity, cut costs, and

deliver more value.

• Increase agility in your IT landscape with on-demand computing

• Reduce the total cost of ownership (TCO) of your SAP landscape

• Automate time-consuming IT system administration tasks to reduce total

cost of operations

• Adapt to ever-changing business requirements faster

• Accelerate time-to-value for your business users




The capacity to innovate lies at the

heart of Cloud computing’s now

ubiquitous status in business. As such,

the ability to stay on trend ensures a

company’s competitive edge remains

sharp at all times. Below we detail ve

signicant Cloud trends and what their

potential impact will be in years to

come.

1. Technological Convergence and

the Third Platform

The Third Platform is by no means

a new disovery. IDC coined the term

in 2007 to distinguish the current

IT environment of mobile, social,

cloud and Big Data from earlier era of

computing, predicting that it “would

eventually become the new core

of ICT market growth.” It appearsthat 2015 marks the year that IDC’s

prediction is realised, with SAP citing

the Third Platform’s “innovative and

disruptive nature” as a key driver its

Cloud thinking in years to come. In

fact, SAP predicts that 33% of Cloud

market share leaders will be severely

disrupted by 2020 as a result of the

Third Platform.

For those unfamiliar with the

Third Platform, it consists of four

collaborative and cooperative

technologies existing alongside one

another, and becoming more freely

available to large corporations and

small businesses alike. Present in the

Third Platform are big data, mobility,

social business and of course Cloud

computing. These four technologies

integrated will be a signicant driver

for the ICT sector in years and decades

to come. In fact, according to a 2013

Kinsey Study, “more than 60% of

CEOs expect 15-50% of their earning

growth over the next ve years to come

from technology-enabled businessinnovations.”

2. Creating a Consumer-like User

Experience

Experience is everything an axiom that

holds particularly true as the nature of

the Cloud evolves. As such, the quality

of a Cloud service’s experience is often

outweighed by the range and diversity

of the services themselves. With more

than 44 million Cloud users in its fold,

SAP is fully aware of this. We have

therefore placed a great emphasis on

designing Cloud solutions that are easy

to use and deliver ecient outcomes.

The simplication and streamlining of

experiences (both user experiences

and buying experiences) are becoming

highly valued and often serve as the top

criteria in decision-making.

Thus, via SAP Fiori, we provide a new

user interface (UX) for SAP software

that applies modern design principles

for a completely reimagined user

experience. SAP Fiori UX represents a

personalised, responsive and simple

user experience across devices and

deployment options. Having the UX

that oers a user experience for

business users on par with what they

expect outside business, is key to

SAP’s Cloud oerings.

3. Tapping into the power of the

Internet of ThingsMuch like Cloud computing itself,

and big data before it, the Internet of

Things (IoT) is viewed as one of the

most inuential factors in everyday IT

thinking. Although not fully explored

yet - its potential still remains relatively

untapped - it presents a budding

avenue for Cloud computing to expand

upon. To that end, VP and Gartner

fellow, David W.Cearley advises IT

managers to “experiment with IoT and

nd new uses for connected devices

and sensors.” Cearley adds, “this trend

has a lot of potential and is a big one to

watch.”

According to IDC, one third of IoT

spending in 2015 will be focused on

intelligent embedded devices outside

the IT and telecom industries, helped

by partnerships among leading IT

companies seeking to kickstart the

market for industry solutions. As a

result, the rapid increase in connected

devices will directly result in larger

amounts of content being accessed

and stored in the Cloud. When oneadds BYOD to the mix, as well as the

pervasive nature that mobility presents

to business, the IoT will have a profound

impact on a number of business

sectors, with Cloud computing

certainly being a signicant one.

4. Bringing mobile solutions to the

Cloud

At a recent webinar for technology

trends in 2015, Gartner noted a shift

in IT thinking, terming it “the new IT

reality”. Part of this paradigm shift

focuses on the opportunity that Cloud

computing presents to businesses,

and specically the centralising of all

applications to the Cloud, essentially

making all applications Cloud-based in

nature.

According to Gartner, an application

will reside in a Cloud, and it will be able

to span multiple clients, reinforcing the

central role of the Cloud. In the end,

this also brings Cloud computing and

mobile together. As such, the ability

to mix the Cloud and mobile solutions

presents a signicant shift in computing

itself. It not only means Cloud-based

services will exist dierently in the

businesses view, but also that services

will become more readily available,

with a richer range of services too.

SAP know this, and we strive to deliver

every single application and analytics

solution with a Mobile First mindsetbased on the SAP Fiori UX.

5. IaaS to prove more compelling

than any other

You’ve already read about the dierent

types of Cloud computing service

models available to both companies

and users alike. With that in mind,

2015 is anticipated to see a notable

increase in Infrastructure as a Service

(IaaS) deployment. With IDC predicting

an estimated $118 billion in Cloud

ecosystem spending this year, they

also view IaaS as being the largest

growing deployment model during the

same period, with almost 36% of the

aforementioned Cloud spend.

That said, SaaS and PaaS deployment

models will not be left in the dust, as

providers currently sitting in each of

those respective spaces will be vying

for the attention of developers and

apps in the coming year.

Nearly all of this spending growth

and one third of total spending will befocused on new technologies such as

mobile, cloud, big data analytics and

the Internet of Things. IDC calls this

the Third Platform and This succeeds

the rst two platforms — mainframe

and client/server/Internet technology,

respectively.

THE 3RD PLATFORM will account

for one-third of all IT spending and

100% of IT growth in 2015. Look for

lots of vendor consolidation, ‘strange

bedfellow’ partnerships, death-match

battles for developers (and their apps),

expanding cognitive/machine learning,

IoT oerings & data supply chains.

5 Cloud Trends to Watch10




CUSTOMERSUCCESSSTORIES:CLOUDAS ANENABLEROF INNOVATION

11

MCLARENGROUP

Industry: Automotive

Employees: 2300

SAP Cloud Solutions: SAPBusiness Suite, SAP HANA

Summary of Benefits:• McLaren was able to

streamline their financialoperations to better managespending, optimise resources,and facilitate compliancewith financial reportingrequirements.

• Centralised HR informationallowed McLaren to effectivelymonitor growth both of thegroup as a whole and theindividual businesses.

• A Cloud-based deploymentreduced McLaren’s total costof ownership.

McLaren wantedto drive innovation with a single group-wide IT

platform, simplify processesacross the group, and deepeninsight into group data for asharper competitive edge.



Industry: Machinery, Logistics &Supply Chain

Employees: 5,431

SAP Cloud Solutions: Cloud forSales


BARLOWORLDEQUIPMENT

The SA Caterpillardealership ,

chose the SAP Cloud for Salessolution to take a giant leapforward in their ability to sellto the customer faster, moreefficiently, and on a state of

the art solution platform.

Industry: Finance

Employees: 70 000+

SAP Cloud Solutions: SAPHCM + SuccessFactors LearningManagement System 5.5

Summary of Benefits:• 70,000 employees in 30+

countries• Audited regulatory training to

all employees• $2M annual savings• 138 percent ROI

Canada’s largestbank and one of North

America’s leading diversifiedfinancial services companies.

Were using SAP coreHR surrounded by some

homegrown solutions.

ROYAL BANKOF CANADA

NESTLE -NESPRESSO

Industry: TBC

SAP Cloud Solutions: SAP ECC+ SAP SRM 7.0

Summary of Benefits:• Live in 4 weeks• E2E integrated across cloud,

CRM & ERP for quote-to-contract

• Mobile apps in hands of salesreps, incl. Retail Execution

• Navigate complex customerorgs & buying processes

Nestle Nespresso extended SAP ECC Payrollwith SAP Cloud for Sales

including retail execution –to increase penetration into

net-new markets

Industry: TBC

SAP Cloud Solutions: Accenture Audit and ComplianceaaSSAP HANA Cloud PortalSAP HANA Cloud Platform

Summary of Benefits:• Flexible services for greater

consistency, efficiency andquality of human capitalmanagement data.

• Optimize HR processes• Increase Data Quality, ensure

Compliance and improveAuditability of HR data

• Enhance revision security

Ensure compliance in heterogeneous system

landscapes in HR, byimproving Data Quality,

Compliance and safeguardingAuditing

ACCENTURE




SAPCLOUD

MYTHBUSTERS

12




SAP IS NOT ACLOUD PLAYER

80M Cloud users• 80 million cloud users• €1.9 - €2.05 billion annual

cloud revenue run rate• Local presence in 190

countries• 1,400+ partners in our

Cloud Ecosystem

More business professionalsuse Cloud Solutions from SAPthan any other cloud vendorin the world.

MYTH:

FACT:

SAP Clouddelivers aCONSUMERGRADE user experience thatis personalised, fullycustomizable and intuitive forease of use.

MYTH:

FACT:

SAP SOFTWARE ISHARD TO USE




YOU EITHER STAY ON-PREMISE OR GO WITHTHE CLOUD

With SAP, you getthe ultimateflexibility

to choose the right mix foryour business - on-premise,hosted, and cloud, all onone unified platform. Thisthoughtful evolution isenabled through collaborationwith our experts.

MYTH:

FACT:

SAP cloudsolutions complywith thetoughestsecurity

standards in theworld, building on40 years of experiencedelivering mission-criticalbusiness systems for our

customers.

MYTH:

FACT:

RUNNING CRITICAL SYSTEMS IN THECLOUD IS NOT SECURE




BUSINESS IN THECLOUD IS NOTPROVEN

MYTH:

FACT:

60%of SAP Cloudcustomers arelarge enterprises.

MYTH:

FACT:

CLOUD IS FOR SMALLBUSINESS ONLY

• Ariba Business Network connects1.8m companies transacting$750bn in annual commerce

• SAP Jam is the leading socialbusiness platform with 17.5+million subscribers

• Concur is providing a TravelManagement systems with morethan 20,000 clients locatedin more than 100 countriesand is processing 55 milliontransactions worth over $50billion in T&E spend per annum

• Fieldglass, the largest pure-playvendor management system(VMS) provider in the servicesprocurement market, hasapproximately 350 employees.Deployments span 100 countriesand 16 languages.




MY BUSINESS IS TOOBIG FOR THE CLOUD

SAP Cloudsupports someof the world’slargest scalecloud companiesempowering>2M userswith SAP cloudsolutions.

MYTH:

FACT:

Speed & Agilitycompelledmarket leaderslike T-Mobile,Mandarin OrientalHotels, Express,British Airwaysand others toadopt SAP cloud

solutions so theyhave the scale,agility and fastdeploymentto turn theircustomer visioninto reality.

MYTH:

FACT:

CLOUD IS ALL ABOUTTOTAL COST OFOWNERSHIP (TCO)




CLOUD IS PRIMARILYAN IT DISCUSSION

80%of cloudpurchases aredriven by lineof businessdecision-makers

MYTH:

FACT:

SAP cloudsolutions arebuilt on a modernplatform that ishighlyconfigurableallowing you to easily extendsolutions and adapt tochanging needs.

MYTH:

FACT:

CLOUD CAN’T ADAPT TO MY NEEDS




By the time you reach this point, you

should have a better understanding

of the cloud, its history, benefits and

various iterations. Now that some

of the myths and misconceptions

around cloud are debunked, and the

different iterations explained, it’s

time to take a closer look at SAP’s

cloud solutions.

As one of the largest enterprise

software companies in the world and

a market leader in its field, SAP offers

a comprehensive suite of solutions

that cater to a range of business

needs across multiple industries.

The SAP cloud solutions portfolio is

built on a common platform: the SAP

HANA Cloud Platform. This enables

faster development and delivery of

innovations by making application,

development and integration

services – as well as the HANA

database, analytics and foundational

capabilities – available to the entire

portfolio of SAP cloud solutions.

SAP’s cloud solutions portfolio

consists of:

HANA Enterprise Cloud

The HANA Enterprise Cloud is the

culmination of 40 years of SAP’s

expertise in developing scalable,

secure and highly available

enterprise solutions. It is the

lowest-risk point of entry to SAP’s

revolutionary in-memory computing

and real-time business solutions,

offering the quickest time to value

for SAP HANA deployments. Flexible

subscription-based pricing models

means the HANA Enterprise Cloud

is an operational instead of capital

expense, and includes careful

resource management by SAP to

ensure mission-critical operations

run smoothly with minimal upkeep

from our clients.

HANA Cloud Platform

The HANA Cloud Platform is SAP’s

in-memory cloud platform that

offers flexible subscription models

and optional services for apps,

database and infrastructure. Using

this common platform, the need for

integration is virtually eliminated as

all the applications share the same

data model with the same UI, look

and feel. Since HANA Cloud Platform

is also a development platform,

customers and partners can create

process extensions to existing SAP

Cloud apps or quickly develop and

deploy entirely new apps that are

tailor-made for the unique needs of

their business and industry.

Private Cloud

SAP offers a robust private cloud

solution built on the SAP HANA

Enterprise Cloud. All cloud software

is managed entirely by SAP and

customers have the flexibility to make

modifications to certain software. As

the cloud provider, SAP will ensure

that updates are scheduled to

minimise any potential disruption to

our customers’ systems.

Public Cloud

SAP delivers the industry’s broadest

portfolio of cloud business solutions,

built to meet the needs of different

types of organisations and delivered

via hybrid deployment models.

SAP’s suite of public cloud software

solutions are offered to clients on a

Software-as-a-Service model, and

includes solutions for HR, finance,

marketing, procurement, supply

chain management, sales and

services. SAP delivers industry-

leading SaaS solutions to customers

through its Business Network Group,

which includes market-leading apps

such as Ariba (direct, indirect and

MRO supply chain), Concur (travel

and expenses), and Fieldglass

(contingent labour and services).

SAP’s cloud applications fall into five

categories:

1. Human Capital Management

Applications

SuccessFactors is the industry’s

only true end-to-end cloud Human

Capital Management (HCM)

platform that transforms HR

strategies into measurable business

outcomes. A full talent suite,

core HR and workforce analytics

enables organisations of any size

to optimise their HR operations

across geographies, divisions and

employees.

2. Finance Applications

SAP’s suite of cloud solutions for

finance simplifies complex business

related tasks. SAP Business

ByDesign offers a comprehensive

suite of solutions for medium-sized

organisations and including ERP,

CRM, procurement and supply

chain management. SAP Cloud for

Planning is a user-centric Enterprise

Project Management solution that

leverages the latest technology

to improve financial planning and

analysis.

3. Procurement Applications

With SAP’s acquisition of Ariba,

our customers can access proven

solutions through the Ariba Network

to support the entire source-to-

pay process. Ariba’s solutions and

expertise in spend analysis, sourcing,

contract management, procurement,

electronic invoicing and supplier

management help companies control

spending, collaborate with suppliers,

and contribute to the bottom line.

The recent acquisition of Fieldglass

enables SAP to offer a Cloud-based

Vendor Management System (VMS)

for better non-employee workforce

management.

4. Sales, Service, and Marketing

Applications

Marketing, sales and customer

service teams are the front line of

most organisations and the key to

the new business acquisition that

organisations need to be successful.

SAP’s cloud solutions enable teams

to connect with clients sooner and

with deeper customer insight to

allow for personalised engagement.

SAP Cloud for Sales enables instant

collaboration with team members

and the extended sales teams. For

organisations looking to unlock

greater value from their customer

service, SAP Cloud for Service

provides real-time insight into

service performance and offers

agents up-to-the-minute customer

information.

5. Cloud Suite

SAP’s cloud-based ERP solutions

enable organisations to operate on

a single, integrate cloud-based suite.

SAP’s solutions integrate seamlessly

with on-premise solutions to deliver

greater agility and eliminate the need

for major IT investments. Our ERP

solutions are ideally suited to small-

and medium-sized organisations

or the subsidiaries of larger

corporations.

13 Further introduction to SAP Cloud Solutions

SAP HANAEnterpriseCloud: Top 10Reasons forHEC1. Accelerate the Deployment of HANA

2. Simplify your Hardware Landscape

3. Accelerate Innovation

4. Increased Responsiveness to Business Change

5. Faster Time-to-Market

6. Reduce Operating Costs

7. Capex to Opex

8. Free-up IT Professionals

9. Develop and Transition to your own cloud at your own pace

10. Reduce Risk

For more information go to

http://go.sap.com/solution/clo ud.thml

SAP Leads GartnerMagic Quadrants:1. Strategic Sourcing (2015)

2. Talent Management (2014)

3. Marketing Resource Management (2015)

4. Corporate Performance Managing Suite (2015)




SAPCLOUDAT AGLANCE

SAP’s success in cloud deployments to customers around the world speaks

for itself. As of 2015, SAP:

• Delivers cloud solutions to 80 million users

• Boasts a cloud portfolio that includes private and hybrid solutions and leading

public cloud application for human resources, finance, procurement, business

networks, and enterprise social collaboration

• Is the fastest-growing enterprise cloud company at scale with triple-digit

growth: 131% in the first quarter, beating both Oracle and Salesforce.

• Offers the leading social business platform, SAP Jam, with 17.5million+

subscribers

• Offers the world’s largest business network: 1.8million connected companies

transacting more than $750billion in annual commerce

• Works with 1 400+ partners in our cloud ecosystem

Reasons to trust SAP for your organisation’s cloud services needs include:

• A global presence with field and sales reps in key geographies

• A local presence in 190 countries supporting customers’ unique needs

• A significant global datacenter footprint, matching customer’s local

requirements for data residency and security protocols

• Unrivaled localization

• Regulatory and legal compliance by region and industry

IDC 2015FUTURESCAPEPREDICTIONS

1. By the end of 2017, two thirds of the CEOs of Global 2000 enterpri ses will have

Digital Transformation at the center of their corporate strategies.

2. By 2017, more than 50% of organisations’ IT spending will be for 3rd platform

technologies, solutions and services, rising to more than 60% by 2020.

3. By 2018, at least half of IT spending will be cloud-based, reaching 60% of all IT

infrastructure and 60-70% of all software, services and technology spending

by 2020.

4. By 2018, enterprises pursuing DX strategies will more than double software

development capabilities, 2/3 of their coders will focus on strategic DX apps/

services.

5. By 2018, enterprises with DX strategies will expand external data sources by at

least 3- to 5-fold and delivery to the market by 100-fold or more.

6. By 2018, there will be 22 billion IoT devices installed, driving the development of

more than 200 000 new IoT apps and services.

7. By 2018, more than 50% of developer teams will embed cognitive services in

their apps (vs 1% today), providing US enterprises with $60bn+ annual savings

by 2020.

8. By 2018, more than 50% of enterprises will create and/or partner with industry

cloud platforms to distribute their own innovations and source others’.

9. By 2018, 80% of B2C and 60% of B2B enterprises will overhaul their ‘digital

front door’ to support 1 000 - 10 000 times more customers and customer

touch points.10. By 2020, more than 30% of the IT vendors will not exist as we know them today,

requiring realignment of preferred vendor relationships.



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