sap concur's mobile appsep)_client_final_u1… · sap concur release notes page 10 sap concur's...

31
SAP Concur Release Notes Page i SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL Update #1: Monday, October 19, 6:30 PM PT SAP Concur Release Notes SAP Concur's mobile app Month Audience Version 9.84 - Associated web release: September 2020 Update #1: Monday, October 19, 6:30 PM PT Client – FINAL Contents Summary ........................................................................................................ 4 Android ..................................................................................................................... 4 iPhone / iPad ............................................................................................................. 4 Planned Changes........................................................................................................ 4 Version Information........................................................................................ 5 Supported Phone OS................................................................................................... 5 Supported Mobile Versions .......................................................................................... 5 Deprecating Mobile Versions ................................................................................... 5 Latest Supported Mobile Versions ............................................................................ 5 Release Notes ................................................................................................. 7 Android / iPhone / iPad – Confirmation Agreements Supported While Submitting a Request. 7 Overview.............................................................................................................. 7 What the User Sees ............................................................................................... 7 iPhone / iPad – SAP Concur Mobile App iOS 14 Compatible .............................................. 8 iPhone / iPad – New iOS 14 OS Precise Location Setting Feature ...................................... 8 Overview.............................................................................................................. 8 **Ongoing** Android / iPhone / iPad – New Report Entry Experience ............................... 9 Overview.............................................................................................................. 9 Enable / Disable Experience.................................................................................. 10 Receipt Store and Receipt Viewer .......................................................................... 12 **Ongoing** Android / iPhone / iPad – Direct Connect Content Access ........................... 14 Overview............................................................................................................ 14 Planned Changes............................................................................................16 **Planned Changes** Android ONLY – Operating System Update................................... 16 Overview............................................................................................................ 16 **Planned Changes** Android ONLY – Support for Biometric Sign-in.............................. 16 Overview............................................................................................................ 16 **Planned Changes** Android / iPhone / iPad – Mobile Deprecation Policy Update ........... 17

Upload: others

Post on 30-Jan-2021

4 views

Category:

Documents


0 download

TRANSCRIPT

  • SAP Concur Release Notes Page i SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    SAP Concur Release Notes

    SAP Concur's mobile app

    Month Audience

    Version 9.84 - Associated web release: September 2020 Update #1: Monday, October 19, 6:30 PM PT

    Client – FINAL

    Contents

    Summary ........................................................................................................ 4

    Android ..................................................................................................................... 4

    iPhone / iPad ............................................................................................................. 4

    Planned Changes ........................................................................................................ 4

    Version Information ........................................................................................ 5

    Supported Phone OS................................................................................................... 5

    Supported Mobile Versions .......................................................................................... 5 Deprecating Mobile Versions ................................................................................... 5 Latest Supported Mobile Versions ............................................................................ 5

    Release Notes ................................................................................................. 7

    Android / iPhone / iPad – Confirmation Agreements Supported While Submitting a Request. 7 Overview.............................................................................................................. 7 What the User Sees ............................................................................................... 7

    iPhone / iPad – SAP Concur Mobile App iOS 14 Compatible .............................................. 8

    iPhone / iPad – New iOS 14 OS Precise Location Setting Feature ...................................... 8 Overview.............................................................................................................. 8

    **Ongoing** Android / iPhone / iPad – New Report Entry Experience ............................... 9 Overview.............................................................................................................. 9 Enable / Disable Experience .................................................................................. 10 Receipt Store and Receipt Viewer .......................................................................... 12

    **Ongoing** Android / iPhone / iPad – Direct Connect Content Access ........................... 14 Overview............................................................................................................ 14

    Planned Changes............................................................................................16

    **Planned Changes** Android ONLY – Operating System Update................................... 16 Overview............................................................................................................ 16

    **Planned Changes** Android ONLY – Support for Biometric Sign-in .............................. 16 Overview............................................................................................................ 16

    **Planned Changes** Android / iPhone / iPad – Mobile Deprecation Policy Update ........... 17

  • SAP Concur Release Notes Page ii SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Overview............................................................................................................ 17

    **Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In Setting ......... 18 Overview............................................................................................................ 18

    **Planned Changes** Android / iPhone / iPad – Removal of Expense Reports Legacy User Interface Toggles ..................................................................................................... 20

    Overview............................................................................................................ 20 What the User Sees ............................................................................................. 21

    **Planned Changes** Android / iPhone / iPad – Retirement of Mobile PIN....................... 22 Overview............................................................................................................ 23

    **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page ................. 27 Overview............................................................................................................ 27

  • SAP Concur Release Notes Page 3 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Legal Disclaimer

    The information in this presentation is confidential and proprietary to SAP SE or an

    SAP affiliate company and may not be disclosed without the permission of SAP SE or the respective SAP affiliate company. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP SE or its affiliated companies. SAP SE and its affiliated companies have no obligation to

    pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP SE or an SAP affiliate company’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP SE and its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP SE and its affiliated companies assume no responsibility for errors or omissions in this document, except if such damages were caused by SAP SE or an SAP affiliate

    company’s willful misconduct or gross negligence.

    All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are

    cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

  • SAP Concur Release Notes Page 4 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Summary

    Android

    • **Ongoing** Android / iPhone / iPad – New Report Entry Experience

    • **Ongoing** Android / iPhone / iPad – Direct Connect Content Access

    • Minor issue fixes

    iPhone / iPad

    • iPhone / iPad – Confirmation Agreements Supported While Submitting a Request

    • iPhone / iPad – SAP Concur Mobile App iOS 14 Compatible

    • iPhone / iPad – New iOS 14 OS Precise Location Setting Feature

    • **Ongoing** Android / iPhone / iPad – New Report Entry Experience

    • **Ongoing** Android / iPhone / iPad – Direct Connect Content Access

    • Minor issue fixes

    Planned Changes

    • **Planned Changes** Android ONLY – Operating System Update

    • **Planned Changes** Android ONLY – Support for Biometric Sign-in

    • **Planned Changes** Android / iPhone / iPad – Mobile Deprecation Policy Update

    • **Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In

    Setting

    • **Planned Changes** Android / iPhone / iPad – Removal of Expense Reports Legacy User Interface Toggles

    • **Planned Changes** Android / iPhone / iPad – Retirement of Mobile PIN

    • **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page

  • SAP Concur Release Notes Page 5 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Version Information

    Supported Phone OS Device Operating System

    Apple iPhone Version 12.0 or greater – users will be able to upgrade to the current version

    Apple iPad Version 12.0 or greater – users will be able to upgrade to the current version

    Google Android Version 6.0 or greater – users will be able to upgrade to the current version

    Supported Mobile Versions

    Note the following:

    • Applicable for 9.80 and newer: If the current mobile app on your mobile device is older than the two latest versions, you will be notified - through a Message Center message and push notifications – that you should update the app to the latest version.

    • If you have a version of the app older than the last 7 versions on your mobile device, you will see an upgrade notice on the login page and will need to update the app to the latest version or you will no longer be able to access

    the SAP Concur mobile app on your device.

    NOTE: The SAP Concur mobile app will not be removed from mobile devices that have a version of the app older than the last 7 versions.

    For more information on the retention policy, refer to this FAQ.

    Deprecating Mobile Versions

    Platform Deprecating Version

    iPhone/iPad 9.77

    Android 9.77

    Latest Supported Mobile Versions

    Platform Latest Version Available How to Update

    iPhone/iPad 9.84 October 13, 2020 Update via App Store

    Android 9.84.1 October 13, 2020 Update via Google Play

    https://assets.concur.com/concurtraining/cte/en-us/FAQ_SAP_Concur_Mobile_App_Deprecation_Policy.pdf

  • SAP Concur Release Notes Page 6 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Locate Version Information on the iPhone

    To check the version number on the iPhone:

    Locate Version Information on the Android

    To check the version number on the Android:

  • SAP Concur Release Notes Page 7 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Release Notes

    Android / iPhone / iPad – Confirmation Agreements Supported While Submitting a Request

    Overview

    With this release, mobile app users can now confirm a confirmation agreement while submitting a request.

    What the User Sees

    Confirm a Confirmation Agreement While Submitting a Request

    Screen(s) Description/Action

    To confirm a confirmation

    agreement while submitting a request:

    1) On the home screen, tap Requests.

    2) On the Requests screen, tap the desired request.

    3) On the request screen, tap

    Submit.

    4) On the Request Submit

    Confirmation window, tap Confirm.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

  • SAP Concur Release Notes Page 8 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    iPhone / iPad – SAP Concur Mobile App iOS 14 Compatible

    With this release, the SAP Concur mobile app is now compatible - for mobile app users who have iOS mobile devices (iPhone / iPad) - with the iOS 14 operating

    system.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

    iPhone / iPad – New iOS 14 OS Precise Location Setting Feature

    Overview

    With this release, Concur Drive users – with the iOS 14 operating system on their iOS mobile devices – will see a new reminder dialog. This message reminds users to ensure that the iOS 14 OS Precise Location setting is enabled on their iOS mobile devices. This setting needs to be enabled so that Concur Drive can track trips accurately.

    This dialog appears when a user taps Mileage on the home screen to access Drive. It only appears once to mobile app users, but upon re-authentication, they will see the message again.

  • SAP Concur Release Notes Page 9 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    NOTE: This message will only appear in the September (9.84) Mobile release and is

    targeted to be removed in the October (9.85) Mobile release. A programmatic check will be included in the October (9.85) Mobile release, so that mobile app users - with the iOS 14 operating system on their iOS mobile devices - are not allowed to access Drive unless they have this setting enabled.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

    **Ongoing** Android / iPhone / iPad – New Report Entry Experience

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    August 20, 2020 October 1, 2020 August 2021

    With the 9.83 release, SAP Concur mobile app users gained access to the new report entry experience within the mobile app. The new user interface is available exclusively in "preview mode" in implementation environments.

  • SAP Concur Release Notes Page 10 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Once SAP has received and addressed customer feedback, a migration of this experience -from implementation environments to production environments - will be scheduled. In the meantime, customers can escalate any detected issues to SAP Concur support.

    With this mobile (9.84) release, all mobile app users now have access to the new receipt store and receipt viewer within the report entry experience. There will be additional changes, which will be described in future release notes.

    Enable / Disable Experience

    This new experience can be enabled / disabled via a toggle on the Additional Features screen in the mobile settings. The toggle is titled Report Entry Experience for the Android mobile devices or Expense Report (New) / Expense

    Claim (New) [US / UK] for iOS mobile devices.

  • SAP Concur Release Notes Page 11 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Android

    ENABLE / DISABLE THE REPORT ENTRY EXPERIENCE

    Screen(s) Description/Action

    To enable / disable

    the Report Entry Experience:

    1) On the home

    screen, tap (upper-left corner).

    2) On the side-menu screen, tap Settings.

    3) On the Concur

    Settings screen, tap Additional

    Features.

  • SAP Concur Release Notes Page 12 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Screen(s) Description/Action

    4) On the Additional

    Features screen, either swipe the

    Report Entry Experience toggle to the right or the left.

    The new expense details screen will not appear, if the user adds the following expense entries to an expense report:

    • Personal Car Mileage, Company Car Mileage, Japan Public Transport

    expense types

    • Expenses created via itineraries

    Configuration / Feature Activation

    There are no additional configuration or activation steps. This change is available for implementation entities only.

    Receipt Store and Receipt Viewer

    The new receipt store and the receipt viewer experience are now available to all SAP Concur mobile app users, regardless if they use the new report entry experience, legacy report entry, or the Available Expenses section within the mobile app. The functionality remains the same, although a few changes were made in order to enhance the user experience.

  • SAP Concur Release Notes Page 13 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    iPhone

    In the receipt store, swipe your receipts to the left to see additional options or tap on

    the receipt to preview it. In the receipt viewer, tap (upper-right corner) to access

    more receipt related actions. Swipe left and right to see more receipts or zoom-in and out the receipt as needed.

    Android

    In the receipt store, swipe a receipt left to see additional options or tap on the

    receipt to preview it. In the receipt viewer, tap (upper-right corner) to access more receipt related actions. Swipe up and down to see more receipts or zoom-in and out the receipt as needed.

  • SAP Concur Release Notes Page 14 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    **Ongoing** Android / iPhone / iPad – Direct Connect Content Access

    Information First Published Information Last Modified Feature Target Release Date

    March 26, 2020 October 1, 2020 May 2020

    Any changes since the previous monthly release are highlighted in yellow in this release note.

    ! IMPORTANT: SAP is delaying the release of Mobile Parity, originally targeted for March 31st, due to an issue discovered in later rounds of validation. This issue specifically impacts the addition of a Direct Connect Hotel to an existing Air booking, which fails processing in TMC's back office procedures. Engineering

    teams are currently engaged.

    Overview

    On March 31, 2020, SAP Concur mobile app users will have the ability to shop, book, and cancel content from Hotel Service V2.

    NOTE: Airbnb content remains unsupported in the SAP Concur mobile app.

  • SAP Concur Release Notes Page 15 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Example:

    USER/CUSTOMER BENEFIT

    Travelers expect to be able to book travel on any device. After March 31st, travelers will be able to search, book, and cancel Hotel Service V2-sourced hotels from within the SAP Concur mobile app.

    Configuration / Feature Activation

    The change is automatically enabled. There are no additional configuration or

    activation steps. These updates are enabled automatically for all sites with content that is available through Hotel Service V2 Direct Connect, with the exception of Airbnb.

  • SAP Concur Release Notes Page 16 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Planned Changes

    **Planned Changes** Android ONLY – Operating System Update

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    October 19, 2020 -- November 2020

    SAP Concur solutions updates the minimum operating system regularly in order to ensure the best possible experience for mobile users. Targeted for the October (9.85) Mobile release, SAP Concur solutions will be updating the minimum supported

    operating system to v7.0 (Nougat, API 24).

    The September Mobile release (9.84) will be the final release for versions v6.0 (Marshmallow, API 23) of the Android operating system.

    Please ensure that the operating system on all user devices has been updated to at least v7.0 (Nougat, API 24).

    Be aware that users will not be forced to upgrade their device’s operating system, but

    users who do not update older operating systems will not be able to install versions of the SAP Concur mobile app after the 9.85 October Mobile release.

    NOTE: For the SAP Concur mobile app – and all other mobile apps – encourage your

    users to keep their operating systems (and devices, if possible) current.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

    **Planned Changes** Android ONLY – Support for Biometric Sign-in

    These changes are part of the SAP Concur solutions continued commitment to maintaining secure authentication.

    Overview

    Targeted for the November (9.86) Mobile release, the SAP Concur mobile app for Android will support biometric sign-in options such as fingerprint authentication (Touch

    ID) and face recognition (Face ID).

  • SAP Concur Release Notes Page 17 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    NOTE: To access the Touch ID and Face ID sign-in options in the mobile app, the desired biometric sign-in method must be enabled and configured on the device.

    BUSINESS PURPOSE / CUSTOMER BENEFIT

    The addition of support for Touch ID and Face ID provides users with more sign-in options for ease of use.

    What the User Sees

    On Android devices that support biometric options, the user will be able to enable the

    supported biometric authentication type in the mobile app by navigating to Settings > Sign In and selecting the desired biometric option.

    Configuration / Feature Activation

    Support for biometric sign-in is added to the SAP concur mobile app automatically; however, the desired biometric options must be enabled and configured on the Android

    device before they can be enabled in the SAP Concur mobile app.

    For more information, refer to the Mobile Authentication Update FAQ.

    **Planned Changes** Android / iPhone / iPad – Mobile Deprecation Policy Update

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    October 1, 2020 -- January 2021

    Targeted for the January (9.87) Mobile release, SAP Concur solutions plans to reduce maintaining mobile app access and security for the current version and previous 6

    versions (total of 7 versions) to the current version and 2 previous versions (total of three versions). This means that a user will be signed out automatically if they haven't updated the SAP Concur mobile app over the course of 3 updates (typically 3 months) and is using the fourth most recent version.

    For example, users with the 9.84 version of the mobile app on their mobile devices - after the January (9.87) Mobile release - will automatically be logged out of the app. Once users have updated the mobile app on their mobile devices to version 9.85 or higher of the app, they will be able to sign back into the SAP Concur mobile app.

    NOTE: Mobile app users - who are on the third most recent version - will be notified via a message in the Message Center and push notifications – that they should update the mobile app to the latest version. Once the user upgrades the

    app to the latest version, they will no longer receive these messages and notifications.

    http://assets.concur.com/concurtraining/cte/en-us/FAQ_Mobile_Authentication_Update.pdf

  • SAP Concur Release Notes Page 18 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    BUSINESS PURPOSE / CUSTOMER BENEFIT

    The update to this policy provides greater resources for innovations and improves overall security.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation

    steps.

    **Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In Setting

    These changes are part of the SAP's continued commitment to maintaining secure authentication.

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    September 9, 2020 September 16, 2020 November 2020

    Any changes since the previous monthly release are highlighted in yellow in this release note.

    Targeted for the November (9.86) Mobile release, SAP plans to retire the automatic sign-in setting in the SAP Concur mobile app. This change coincides with the redesign of the mobile sign-in page which will also be implemented with the November release.

    ! IMPORTANT: Between the November and March releases, admins should confirm that users are aware of this change.

    BUSINESS PURPOSE / CUSTOMER BENEFIT

    The retirement of this feature better supports secure authentication by removing the less secure automatic sign-in setting.

    What the User Sees

    Beginning with the November release, users will see the redesigned sign-in page. The

    redesigned sign-in page does not support the automatic sign-in setting.

    Between the November release (9.86) and the March release (9.89), users will be able to switch back to the old sign-in page design and, if the autologin property is enabled

    for their company, the user will be able to use the automatic sign-in setting in SAP Concur mobile app settings.

    NOTE: The following screenshots were taken from an iPhone. The experience is similar

    on other devices but might have a slightly different appearance.

  • SAP Concur Release Notes Page 19 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Auto Sign-In Settings

    The option to switch between the old and new page designs will no longer be available beginning with the March (9.89) release and the auto sign-in setting will no longer be

    available.

    The user will no longer see the Auto Sign In setting on the Security page in the SAP Concur mobile app settings.

    For more information on the new mobile sign-in experience, refer to the **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page release note in the SAP Concur mobile app release notes.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or

    activation steps.

    For more information, refer to the Mobile Authentication Update FAQ.

    https://www.concurtraining.com/customers/tech_pubs/MobileDocs/ReleaseNotes/_CCC_RN.htmhttp://assets.concur.com/concurtraining/cte/en-us/FAQ_Mobile_Authentication_Update.pdf

  • SAP Concur Release Notes Page 20 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    **Planned Changes** Android / iPhone / iPad – Removal of Expense Reports Legacy User Interface Toggles

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    August 20, 2020 -- October 2020

    Any changes since the previous monthly release are highlighted in yellow in this release note.

    For a while, SAP Concur mobile app users have had the option to continue using the expense reports legacy user interface via disabling the Expense Report (New) and

    Expense Report (New) – Approver toggles on the Additional Features screen in the mobile app settings.

    Targeted for the October (9.85) Mobile release, SAP plans to remove the Expense

    Report (New) and Expense Report (New) – Approver toggles from the Additional Features screen and mobile users will no longer have access to the expense reports legacy user interface.

    BUSINESS PURPOSE / CUSTOMER BENEFIT

    This update offers a more streamlined experience to users, while they work with expense reports in the mobile app.

  • SAP Concur Release Notes Page 21 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    What the User Sees

    Access the Expense Report (New) and Expense Report (New) – Approver Toggles - iPhone

    Screen(s) Description/Action

    To access the Expense Report

    (New) and Expense Report (New) – Approver toggles:

    1) On the home screen, tap (upper-left corner).

    2) On the side-menu, tap Settings.

    3) On the Concur Settings screen,

    tap Additional Features.

    4) On the Additional Features screen, you can do the following:

    • Drag the Expense Report (New) toggle to the left to disable the

    new expense reports user interface -or-

    • Drag the Expense Report (New) toggle to the right to enable the

    new expense reports user interface -or-

    • Drag the Expense Report (New) – Approver toggle to the left to

    disable to the new expense reports user interface

    -or-

    • Drag the Expense Report (New) – Approver toggle to the right to

    disable to the new expense reports user interface

  • SAP Concur Release Notes Page 22 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Access the Expense Report (New) and Expense Report (New) – Approver Toggles - Android

    Screen(s) Description/Action

    To access the Expense Report (New) and Expense Report (New)

    – Approver toggles:

    1) On the home screen, tap

    (upper-left corner).

    2) On the side-menu, tap Settings.

    3) On the Concur Settings screen, Additional Features.

    4) On the Additional Features screen, you can do the following:

    • Drag the Expense Report (New)

    toggle to the left to disable the new expense reports user

    interface -or-

    • Drag the Expense Report (New)

    toggle to the right to enable the new expense reports user

    interface -or-

    • Drag the Expense Report (New)

    – Approver toggle to the left to disable to the new expense

    reports user interface -or-

    • Drag the Expense Report (New)

    – Approver toggle to the right to disable to the new expense

    reports user interface

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

    **Planned Changes** Android / iPhone / iPad – Retirement of Mobile PIN

    These changes are part of the SAP Concur solutions continued commitment to maintaining secure authentication.

  • SAP Concur Release Notes Page 23 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    May 2020 October 19, 2020 November 2020

    Targeted for the November (9.86) Mobile release, SAP Concur solutions plans to retire the Mobile PIN sign-in option in the SAP Concur mobile app.

    This change coincides with the redesign of the mobile sign-in page which will also be implemented with the November release.

    Beginning with the November release, users will be able to switch back to the old sign-in page design and will be able to use the Mobile PIN sign-in option on that page. The option to switch between the old and new page designs will no longer be available beginning with the March (9.89) release.

    ! IMPORANT: Between the November and March releases, admins should confirm that users are aware of this change and ensure that users can sign in using one of the supported methods listed in this release note.

    With the retirement of the mobile PIN sign-in option, users will continue to be able to sign into the mobile app through the following methods:

    • Single Sign-On (SSO)

    Mobile SSO

    SAP Concur SAML v2 SSO (SAML v2)

    • Username and password

    • Verified email address and password

    For companies that have Single Sign-On (SSO) enabled for the web version of SAP Concur solutions, we recommend that they enable SSO on the SAP Concur mobile app,

    ideally migrating to SAML v2.

    For information about migrating to SAML v2, refer to the SSO Service: Overview Guide and the Shared: SSO Management Setup Guide.

    BUSINESS PURPOSE / CUSTOMER BENEFIT

    The retirement of this feature better supports secure authentication by removing the less secure PIN option, simplifies the way users sign into the SAP Concur mobile app, and makes the mobile sign-in experience more consistent with the web sign-in experience.

    What the User Sees

    Beginning with the October release (9.85), when users sign in to the mobile app, they will see a message similar to the following notifying them about the upcoming change.

    https://www.concurtraining.com/customers/tech_pubs/Docs/_Current/SG_Shr/Shr_SSO_Service_Overview.pdfhttps://www.concurtraining.com/customers/tech_pubs/Docs/_Current/SG_Shr/Shr_SSO_Service_Overview.pdfhttps://www.concurtraining.com/customers/tech_pubs/Docs/_Current/SG_Shr/Shr_SG_SSO_Mgmt.pdf

  • SAP Concur Release Notes Page 24 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Beginning with the November release, users will see the new sign-in screen, including the option to go back to the old sign in experience.

    NOTE: The following screenshots were taken from an iPhone. The experience is similar on other devices but might have a slightly different appearance.

  • SAP Concur Release Notes Page 25 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Old Sign-In Experience

    New Sign-In Experience

    NOTE: The following screenshots reflect an in-progress design change and might not reflect the final design of the sign-in screens. In addition, the options on the screen that appears after a user enters their username, email address, or SSO code will differ depending on their company’s configuration.

  • SAP Concur Release Notes Page 26 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Forgotten Passwords

    If a user installs or upgrades to version 9.86 (or later) of the mobile app and they enter their retired mobile PIN in the Password field on the redesigned sign-in page, they will receive a message that the password is invalid and will be prompted to

    reenter their password.

    NOTE: Between the November (9.86) and March (9.89) releases, users can switch back to the old page design, and can use their PIN to sign in on that page.

    Users must have an alternate, supported sign-in method before installing the March (9.89) release.

    If a user has forgotten their password, there are several ways they can reset it:

    • Users can reset their password by tapping Forgot Password on the sign-in screen.

    • Users can reset their password by going to Profile > Profile Settings >

    Change Password within the web version of SAP Concur solutions.

    NOTE: In some SAP Concur configurations, the ability for users to reset their passwords is disabled. If password reset is disabled and you need to reset your

    password, contact your company’s designated resource (for example, a Company Administrator) to address this issue.

  • SAP Concur Release Notes Page 27 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    More information on the retirement of the Mobile PIN sign-in option will appear in future release notes.

    For more information on the new mobile sign-in experience, refer to the **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page release note in the Planned Changes section.

    Configuration / Feature Activation

    The change occurs automatically; there are no additional configuration or activation steps.

    For more information, refer to the Mobile Authentication Update FAQ.

    **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page

    Overview

    Information First Published Information Last Modified Feature Target Release Date

    October 2019 October 19, 2020 November 2020

    Any changes since the previous monthly release are highlighted in yellow in this release note.

    Targeted for the November (9.86) Mobile release, the Mobile Sign In page will be redesigned and improved. The enhancements will improve the user experience, improve security, and simplify configuration. It will also assist customers who use

    more than one Identity Provider (like OKTA or Azure) for Single Sign-On (SSO).

    Beginning with the October release (9.85), when users sign in to the mobile app, they will see a message similar to the following notifying them about the upcoming

    changes.

    http://assets.concur.com/concurtraining/cte/en-us/FAQ_Mobile_Authentication_Update.pdf

  • SAP Concur Release Notes Page 28 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Beginning with the November release, users will see the new sign-in pages and will have an option to switch back to the old sign-in page design. The option to switch

    between the old and new page designs will no longer be available beginning with the March (9.89) release.

    NOTE: The following screenshots were taken from an iPhone. The experience is similar

    on other devices but might have a slightly different appearance.

  • SAP Concur Release Notes Page 29 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    Old Sign-In Experience

    New Sign-In Experience

    NOTE: The following screenshots reflect an in-progress design change and might not reflect the final design of the sign-in screens. In addition, the options on the screen that appears after a user enters their username, email address, or SSO code differs depending on their company’s configuration.

  • SAP Concur Release Notes Page 30 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    For more information, refer to the Mobile Authentication Update FAQ.

    http://assets.concur.com/concurtraining/cte/en-us/FAQ_Mobile_Authentication_Update.pdf

  • SAP Concur Release Notes Page 31 SAP Concur's mobile app Version 9.84 - Associated web release: September 2020 Client – FINAL

    Update #1: Monday, October 19, 6:30 PM PT

    © 2020 SAP SE or an SAP affiliate company. All

    rights reserved.

    No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

    SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

    Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

    National product specifications may vary.

    These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the

    materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

    In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related

    presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

    SummaryAndroidiPhone / iPadPlanned Changes

    Version InformationSupported Phone OSSupported Mobile VersionsDeprecating Mobile VersionsLatest Supported Mobile VersionsLocate Version Information on the iPhoneLocate Version Information on the Android

    Release NotesAndroid / iPhone / iPad – Confirmation Agreements Supported While Submitting a RequestOverviewWhat the User SeesConfirm a Confirmation Agreement While Submitting a RequestConfiguration / Feature Activation

    iPhone / iPad – SAP Concur Mobile App iOS 14 CompatibleConfiguration / Feature Activation

    iPhone / iPad – New iOS 14 OS Precise Location Setting FeatureOverviewConfiguration / Feature Activation

    **Ongoing** Android / iPhone / iPad – New Report Entry ExperienceOverviewEnable / Disable ExperienceAndroidEnable / Disable the Report Entry Experience

    Configuration / Feature Activation

    Receipt Store and Receipt VieweriPhoneAndroid

    **Ongoing** Android / iPhone / iPad – Direct Connect Content AccessOverviewUser/Customer BenefitConfiguration / Feature Activation

    Planned Changes**Planned Changes** Android ONLY – Operating System UpdateOverviewConfiguration / Feature Activation

    **Planned Changes** Android ONLY – Support for Biometric Sign-inOverviewBusiness Purpose / Customer BenefitWhat the User SeesConfiguration / Feature Activation

    **Planned Changes** Android / iPhone / iPad – Mobile Deprecation Policy UpdateOverviewBusiness Purpose / Customer BenefitConfiguration / Feature Activation

    **Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In SettingOverviewBusiness Purpose / Customer BenefitWhat the User SeesConfiguration / Feature Activation

    **Planned Changes** Android / iPhone / iPad – Removal of Expense Reports Legacy User Interface TogglesOverviewBusiness Purpose / Customer Benefit

    What the User SeesAccess the Expense Report (New) and Expense Report (New) – Approver Toggles - iPhoneAccess the Expense Report (New) and Expense Report (New) – Approver Toggles - AndroidConfiguration / Feature Activation

    **Planned Changes** Android / iPhone / iPad – Retirement of Mobile PINOverviewBusiness Purpose / Customer BenefitWhat the User SeesForgotten PasswordsConfiguration / Feature Activation

    **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In PageOverview