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SAP Consultant Certification – SAP PLM Certification - Solution Consultant Certificate Name Duration (h)/ No. of questions Software Components Booking Code (SAP internal) SAP PLM – Quality Management (2005) 3 / 80 SAP ERP2005 (ECC 6.0) C_TPLM40_05 PLM - Maintenance & Repair with SAP ERP 2005 3 / 80 SAP ECC 5.0 C_TPLM30_05 PLM - Project Management with SAP ERP 2005 3 / 80 SAP ERP Central Component 6.0 C_TPLM22_05 SAP PLM – Quality Management (2003) 3 / 80 SAP R/3 Enterprise C_TPLM40_03 SAP PLM - Project Management (2003) 3 / 80 SAP R/3 Enterprise C_TPLM22_03 SAP PLM - Asset Life Cycle Management - Plant Maintenance (2003) 3 / 80 SAP R/3 Enterprise C_TPLM30_03 SAP PLM - Asset Life Cycle Management - Customer Service (2003) 3 / 80 SAP R/3 Enterprise C_CS47_03

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Page 1: SAP Consultant PLM

SAP Consultant Certification – SAP PLM

Certification - Solution Consultant

Certificate Name

Duration(h)/No. ofquestions

SoftwareComponents

BookingCode(SAPinternal)

SAP PLM – Quality Management (2005) 3 / 80 SAP ERP2005 (ECC6.0) C_TPLM40_05

PLM - Maintenance & Repair with SAPERP 2005 3 / 80 SAP ECC 5.0 C_TPLM30_05

PLM - Project Management with SAP ERP2005 3 / 80 SAP ERP Central

Component 6.0 C_TPLM22_05

SAP PLM – Quality Management (2003) 3 / 80 SAP R/3 Enterprise C_TPLM40_03

SAP PLM - Project Management (2003) 3 / 80 SAP R/3 Enterprise C_TPLM22_03

SAP PLM - Asset Life Cycle Management- Plant Maintenance (2003) 3 / 80 SAP R/3 Enterprise C_TPLM30_03

SAP PLM - Asset Life Cycle Management- Customer Service (2003) 3 / 80 SAP R/3 Enterprise C_CS47_03

Page 2: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant PLM - Project Management with SAP ERP 2005Software components: SAP ERP Central Component 6.0

Certification exam is included in course TPLM22 and is also offered in separate certification events at many SAP locations.

Certification ID (Booking code): C_TPLM22_05Certification duration: 3 hoursNumber of certification questions: 30Required certificates for participation in this certification test: None

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant PLM – Project Management with SAP ERP 2005 verifies the knowledge in the area of theSAP Product Lifecycle Management for the consultant profile Project Management. This certificate proves that the candidate has abasic understanding within this consultant profile, and can implement this knowledge practically in projects.

The certification test consists of questions from the areas specified below:

Topic Areas

1. Project Structuring (+++)

Basic data in PS: work breakdown structure, network and activities, milestones, PS texts, documents

Project Builder and project planning board

Project simulation

Standard work breakdown structure, standard network

Assembly processing

2. Dates (+)

Time scheduling and scheduling (network scheduling, project scheduling, overall network scheduling)

Actual dates

3. Resources (+)

Work center

Capacity planning and capacity evaluation

Workforce planning to HR resource

Confirmation and working time sheet

Internet scenarios

Workflows in PS

4. Material (+)

Work breakdown structure BOM

BOM PS interface

Component assignment in the network

Material procurement through in-house production or external procurement

Collective stock and project stock

Requirements grouping

Progress tracking

ProMan

Delivery from the project

5. Costs and Budget (++)

Cost planning in the work breakdown structure

Network costing

Assigning orders to the project

Page 3: SAP Consultant PLM

Budgeting and availability control

Commitment and actual costs through account assignment and order assignment

6. Revenue and Payments (+)

Revenue and payment planning in the project

Sales pricing and quotation creation

Resource-related billing

Milestone billing and down payment processing

7. Period-End Closing (+)

Template allocation

Application of overhead

Interest calculation

Progress analysis and Progress Analysis Workbench.

Results analysis

Incoming orders

Settlement

8 Miscellaneous (+)

External service and service activities

Organizational units in SAP ERP

Info systems in project management

Field selection

OpenPS

Amount of questions by topic (as percentage of test):

+ = 1 - 10%++ = 11 - 20%+++ = over 20%

No responsibility is taken for the correctness of this information. Copyright © SAP AG 2006.

Page 4: SAP Consultant PLM

BASIC TRAINING as Solution Consultant PLM - Project Management (former module PS) (for new consultants)

Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM200 (Project Management)

PLM210 (Project Management - Structuring)

PLM220 (Project Management in Logistics)

PLM230 (Project Management - Controlling)

PLM240 (Project Management Reporting)

DELTA TRAINING as Solution Consultant PLM - Project Management (former module PS) (for experiencedconsultants)

Page 5: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant SAP PLM - Project Management (2003)Software components: SAP R/3 Enterprise (SAR R/3 Enterprise Core 4.70/SAP R/3 Enterprise Extension Set 1.10)

Certification duration: 3 hoursNumber of certification questions: 80 multiple choice questionsRequired certifications for participation in this certification test: None

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant SAP PLM - Project Management (2003) verifies the knowledge in the area of the SAPProduct Lifecycle Management solution for the consultant profile Project Management. This certificate proves that the candidate hasa basic understanding within this consultant profile, and can implement this knowledge practically in projects.The certification test consists of questions from the areas specified below:

Topic Areas1. Project Structures (+++)

Basic Data in PS: Work breakdown structure, Network and Activities, Milestones, PS-Texts, Documents

Project Builder and Project Planning Board

Project Simulation

Standard Work Break Down Structure, Standard Network

Assembly Processing and Variant Configuration

2. Dates (+)

Date planning and scheduling (Network scheduling, Project scheduling, Overall network scheduling)

Actual dates

3. Capacities (+)

Work center

Capacity planning and –control

Workforce Planning

Confirmation and Time Sheet

Internet scenarios

Workflows in PS

4. Material (+)

Project BOM

BOM-PS-Interface

Assignment of Material to activities

Material procurement – Production or Purchasing

Collective Stock or Project Stock

Requirements grouping

Progress Tracking

ProMan

Delivery form a project

5. Cost and Budget (++)

Cost planning with work break down structures

Network costing

Assignment of orders to a project

Budgeting and Availability control

Commitment and actual costs by account assignment / order assignment

Page 6: SAP Consultant PLM

6. Revenues and Payments (+)

Revenue planning and payments planning in projects

Sales Pricing and Quotation creation

Resource-related billing

Billing milestones and down payments processing

7. Period End Closing (+)

Template allocation

Overhead costing

Interest calculation

Cost forecast

Results analysis

Incoming orders

Settlement

Schedule Manager

8 Miscellaneous (+)

External activities / Service activities

Organizational units in SAP R/3

Info systems in Project Management

Field selection

OpenPS

Amount of questions by topic (as percentage of test):+ = 1 - 10%++ = 11 - 20%+++ = over 20%

No responsibility is taken for the correctness of this information. Copyright © SAP AG 2004.

Page 7: SAP Consultant PLM

SAP Product Lifecycle Management - Project Management SolutionConsultant

Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

TPLM20 & TPLM22SAP01 (SAP Overview)

PLM200 (Project Management)

PLM210 (Project Management - Structuring)

PLM220 (Project Management in Logistics)

PLM230 (Project Management – Network Controlled & Customer Driven Project Accounting)

PLM235 (Project Management – WBS Controlled Project Accounting)

PLM240 (Project Management Reporting)

Page 8: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant SAP PLM - Quality Management (2005)Software components: SAP ERP2005 (ECC 6.0))

Certification ID (Booking code): C_TPLM40_05Certification duration: 3 hoursNumber of certification questions: 80 Multiple-Choice-QuestionsRequired certificates for participation in this certification test: None

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant SAP PLM – Quality Management (2005) verifies the knowledge in the area of the SAPProduct Lifecycle Management for the consultant profile Quality Management. This certificate proves that the candidate has a basicunderstanding within this consultant profile, and can implement this knowledge practically in projects.

The certification test consists of questions from the areas specified below:

The certification test Solution Consultant SAP PLM – Quality Management (2005) verifies the knowledge in the area of the SAPProduct Lifecycle Management for the consultant profile Quality Management. This certificate proves that the candidate has a basicunderstanding within this consultant profile, and can implement this knowledge practically in projects.

The certification test consists of questions from the areas specified below:

Topic Areas

1. Integration of QM and MM (+)

Material master

Quality info record procurement

Source inspection, GR inspection

Vendor evaluation, release, selection

Manufacturer part number

Handling unit management

Warehouse management

2. QM in Discrete Manufacturing (++)

Integrated inspection planning

Routing, reference operation set, rate routing

Inspection throughout production

Inspection at end of production

Inspection with external processing

Inspection in repetitive manufacturing

Statistical process control (SPC)

3. QM in Process Industries (+)

Integrated inspection planning

Master recipe

Integrated inspection processing

Inspection throughout production

Inspection at end of production

Batch evaluation

Recurring inspections

Statistical process control (SPC)

Change management

Page 9: SAP Consultant PLM

Digital signature

Batch record

4. Integration of QM with S&D and Service (+)

Inspections for delivery

Quality info records S&D

Make-to-order production

Make-to-stock production

Repair and returns processing

5. Quality Planning (++)

Basic data

Inspection planning

Logistics master data

6. Quality Inspection (++)

Inspection lot

Defects recording

Results recording

Usage decision

7. Quality Certificates (+)

Certificate planning

Certificate creation

Quality certificates in the Web

Quality data exchange

8. Quality Notifications (+)

Notification systems

Customer complaints

Complaints against the vendor

Internal problem message

Simple message

9. Quality Control (++)

Dynamic modification

Statistical process control (SPC)

Quality scores, results history

Quality-related costs

Standard analyses, flexible analyses, Early Warning System

Business Information Warehouse

Interfaces to subsystems (QM-STI)

10. Test Equipment Management (+)

Test equipment

Calibration planning

Calibration inspection

Test equipment tracing

11. Sample Management (+)

Physical sample

Page 10: SAP Consultant PLM

Physical-sample category

Confirmation requirement

Sample drawing procedure

12. Stability Study (+)

Create stability study

Initial test

Stability planning

Stability tests

Close stability study

13. Audit Management (+)

Create question list

Audit planning

Audit execution

Evaluations for audit

14. Configuration and Organization (+)

Customizing

Enhancements

Archiving

BAPIs

BAdIs

Field selection

Lists

Status management

User roles

Analysis tools

Interfaces

Follow-up actions

SAPScript forms

Authorization concept

Amount of questions by topic (as percentage of test):

+ = 1 - 10%++ = 11 - 20%+++ = over 20%No responsibility is taken for the correctness of this information. Copyright © SAP AG 2006.

Page 11: SAP Consultant PLM

BASIC TRAINING as Solution Consultant SAP PLM – Quality Management (former QM module) (for newconsultants)

Alternative Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM400 (Quality Management)

PLM412 (Quality Planning and Inspections)

PLM415 (Quality Management in Logistics)

PLM420 (QM in Production)

Participants who have already attended the prerequisite training courses in SAP R/3 4.6C can familiarize themselves withthe new features for SAP ERP2005 by way of the delta training courses

TPLM40 Quality Management (Case Study)

DELTA TRAINING as Solution Consultant PLM - Quality Management (former module QM) and EH&S

Page 12: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant SAP PLM – Quality Management (2003)Software components: R/3 Enterprise (SAR R/3 Enterprise Core 4.70/SAP R/3 Enterprise Extension Set 1.10)

Certification duration: 3 hoursNumber of certification questions: 80 multiple choice questionsRequired certificates for participation in this certification test: None

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant SAP PLM – Quality Management (2003) verifies the knowledge in the area of the SAPProduct Lifecycle Management for the consultant profile Quality Management. This certificate proves that the candidate has a basicunderstanding within this consultant profile, and can implement this knowledge practically in projects.The certification test consists of questions from the areas specified below:

Topic Areas1. Integration of QM and MM (++)

Material master

Quality info record: Procurement

Source inspection, GR inspection

Vendor evaluation, vendor release, vendor selection

Manufacturer part number

Handling Unit Management

Warehouse Management

2. QM in Discrete Manufacturing (++)

Integrated inspection planning

Routing, reference operation set, rate routing

Inspection during production

Inspection at end of production

Inspection for external processing

Inspection during repetitive manufacturing

Statistical Process Control (SPC)

3. QM in the Process Industry (+)

Integrated inspection planning

Master recipe

Integrated inspection processing

Inspection during production

Inspection at end of production

Batch valuation

Recurring inspections

Statistical process control (SPC)

Engineering change management

Digital signature

Batch record

4. Integration of QM in the areas Service and Sales and Distribution (+)

Inspections for delivery

Quality info. record: Sales and Distribution

Make-to-order production

Make-to-stock production

Repairs and returns processing

Page 13: SAP Consultant PLM

5. Quality Planning (++)

Basic data

Inspection planning

Logistics master data

6. Quality Inspections (++)

Inspection lot

Defects recording

Results recording

Usage decision

7. Quality Certificates (+)

Certificate planning

Certificate creation

Quality certificates on the Web

Quality data interchange

8. Quality Notifications (+)

Notification systems

Customer complaint

Complaints against vendors

Internal problem notification

Simplified notification

ISR

SAP Support Desk

Solution database

9. Quality Control (++)

Dynamic modification

Statistical Process Control (SPC)

Quality key figures, results history

Quality-related costs

Standard analyses, flexible analyses, early warning system

Business Information Warehouse

Interfaces to subsystems (QM-STI)

10. Test Equipment Management (+)

Test equipment

Calibration planning

Calibration inspection

Test equipment tracking

11. Sample Management (+)

Physical samples

Physical-sample categories

Confirmation requirement

Sample-drawing procedure

12. Stability Studies (+)

Creating a stability study

Initial test

Page 14: SAP Consultant PLM

Stability planning

Stability tests

Completing a stability study

13. Configuration and Organization (+)

Customizing

Enhancements

BAPIs

BAdIs

Field selection

Lists

Status management

User roles

Analysis tools

Interfaces

Follow-up actions

SAPScript Forms

Authorization concept

Amount of questions by topic (as percentage of test):

+ = 1 - 10%++ = 11 - 20%+++ = over 20%

No responsibility is taken for the correctness of this information. Copyright © SAP AG 2004.

Page 15: SAP Consultant PLM

BASIC TRAINING as Solution Consultant SAP PLM – Quality Management (former QM module) (for newconsultants)

DELTA TRAINING as Solution Consultant PLM - Quality Management (former module QM) and EH&S

Alternative Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM400 (Quality Management) or LO170 (Quality Management)PLM405 (Quality Inspections) or LO705 (Quality Inspections)PLM410 (Quality Notifications) or LO710 (Quality Notifications)PLM415 (QM in Procurement) or LO715 (QM in Procurement)PLM420 (QM in Discrete Manufacturing) or LO720 (QM in Discrete and Repetitive Manufacturing)PLM421 (QM in the Process Industry) or LO721 (QM in the Process Industry)PLM425 (QM in Sales and Distribution/Quality Certificates) or LO725 (QM in Sales and Distribution/QualityCertificates)

Participants who have attended the prerequisite courses in SAP R/3 4.6C can learn about the new developments forSAP R/3 Enterprise by attending the delta course D47QM.

TPLM40 Quality Management (Case Study)

Page 16: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant PLM - Maintenance & Repair with SAP ERP 2005Software components: SAP ECC 5.0 (SAR R/3 Enterprise Central Component 5.0)

Certification exam is included in course TPLM30 and is also offered in separate certification events at many SAP locations.

Certification ID (Booking code): C_TPLM30_05Certification duration: 3 hoursNumber of certification questions: 80 multiple choice questionsRequired certificates for participation in this certification test: none

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant PLM - Maintenance & Repair with SAP ERP 2005 verifies the knowledge in the area ofsolution SAP Product Lifecycle Management for the consultant profile Asset Life-Cycle Management - Plant Maintenance. Thiscertificate proves that the candidate has a basic understanding within this consultant profile, and can implement this knowledgepractically in projects.

The certification test consists of questions from the areas specified below:

Topic Areas1. Organizational Units and Master Data in Plant Maintenance (++)

Organizational Units

Maintenance Plant and Planning Plant

Work Centers

Functional Locations

Structure Indicator

Reference Location and Functional Location

Creation Options

Data Transfer

Equipment

Installation/Dismantling at Functional Locations

Equipment Hierarchy

Change Documentation

Equipment Category

Synchronization of material/construction type

Synchronization of equipment/serial number

Material and Serial Numbers

Serial Number Profile

Goods Movement and Warehouse Stock

Valuation Batches

Bills of Material (BOM)

Assemblies

BOM Categories

Item Categories

Change Documentation

Additional Functions

Configuration

Classification

Measuring Points and Counters

Partners and Addresses

Document Link

Status Management

Permits and Warranties

Page 17: SAP Consultant PLM

Data Transfer

2. Maintenance Processing (+++)

Corrective Maintenance

Notification Types

Objects and Object Information

Catalogs and Catalog Profiles

Integration Notification/Order

List Viewer for Notifications and Orders

Order Type

Object List

Operation List

Relationships

Material List

Availability Check

Order Release and Printing

Material Withdrawal

Completion Confirmation in Time

Technical Completion Confirmation

Technical Completion

Action Log and Document Flow

Work Clearance Management

Processing External Services

External Services as Individual Purchase Order

External Services with External Work Centers

External Services with Service Entry Sheets

Processing Refurbishment Tasks

Valuation Type and Valuation Category in the Material Master

Refurbishment Without Serial Numbers

Refurbishment with Serial Numbers

Inventory Management and Controlling

Processing Maintenance Projects

Planning and Executing Maintenance Projects

Completion, Settlement, and Monitoring of Maintenance Projects

Capacity Planning

Scheduling

Work Center and Available Capacity

Capacity Leveling

Employee Assignment

3. Controlling Functions in Plant Maintenance (++)

Plant Maintenance in the Organizational Structures of Accounting

Budget Planning and Monitoring

Cost Estimation

Planned/Actual Cost Determination

Order Settlement

Logistics Information System (LIS)

Plant Maintenance Information System (PMIS)

Enhancement Options

Page 18: SAP Consultant PLM

4. Preventive Maintenance (+++)

Task List Management

Task List Types

Profile and User Fields

Component Assignment

Task List and Order

Single Cycle Plan

Structure

Scheduling Indicator

Deadline Monitoring

Change Documentation

Strategy Plan

Maintenance Strategy

Task List and Maintenance Strategy

Change Documentation

Performance-Based Maintenance Planning

Counters and Measurement Documents

Maintenance Plan Scheduling

Deadline Monitoring

Maintenance Planning with Multi-Counter Plans

Cycle Sets

Link Type

Weighting Key in the Test:

+ = 1 - 10%++ = 11 - 20%+++ = over 20%

No responsibility is taken for the correctness of this information. Copyright © SAP AG 2006

Page 19: SAP Consultant PLM

BASIC TRAINING as Solution Consultant PLM - Maintenance & Repair (former module PM) (for newconsultants

Alternative Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM300 (Plant Maintenance)PLM305 (Structuring and Managing Technical Objects)PLM310 (Preventive Maintenance and Service)PLM315 (Maintenance Processing: Operational Functions)PLM318 (Analytics in Enterprise Asset Management)TPLM30 (Asset Life-Cycle Management - Plant Maintenance (Case Study))

DELTA TRAINING as Solution Consultant PLM - Maintenance & Repair (former module PM) (for experiencedconsultants)

Page 20: SAP Consultant PLM

SAP Consultant Certification Solution Consultant SAP PLM - Asset Life-Cycle Management - Plant Maintenance (2003)Software components: SAP R/3 Enterprise (SAR R/3 Enterprise Core 4.70/SAP R/3 Enterprise Extension Set 1.10)

Certification duration: 3 hoursNumber of certification questions: 80 multiple choice questionsRequired certificates for participation in this certification test: none

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant SAP PLM - Asset Life-Cycle Management - Plant Maintenance (2003) verifies the knowledgein the area of solution SAP Product Lifecycle Management for the consultant profile Asset Life-Cycle Management - PlantMaintenance. This certificate proves that the candidate has a basic understanding within this consultant profile, and can implementthis knowledge practically in projects.

The certification test consists of questions from the areas specified below:

Topic Areas1. Organizational Units and Master Data in Plant Maintenance (++)Organizational Units Maintenance Plant and Planning Plant

Work Centers

Storage Locations

Functional Locations

Structure Indicator

Reference Location and Functional

Location

Creation Options

Data Transfer

Equipment

Installation/Dismantling at Functional

Locations

Equipment Hierarchy

Change Documentation

Equipment Category

Synchronization of material/construction type

Synchronization of equipment/serial number

Material and Serial Numbers

Serial Number Profile

Goods Movement and Warehouse Stock

Valuation Batches

Bills of Material (BOM)

Assemblies

BOM Categories

Item Categories

Change Documentation

Additional Functions

Configuration

Classification

Page 21: SAP Consultant PLM

Measuring Points and Counters

Partners and Addresses

Document Link

Status Management

Permits and Warranties

Data Transfer

2. Maintenance Processing (+++)Breakdown MaintenanceCorrective Maintenance

Notification Types

Objects and Object Information

Catalogs and Catalog Profiles

Integration Notification/Order

List Viewer for Notifications and Orders

Order Type

Object List

Operation List

Relationships

Material List

Availability Check

Order Release and Printing

Material Withdrawal

Completion Confirmation in Time

Technical Completion Confirmation

Technical Completion

Action Log and Document Flow

Processing External Services

External Services as Individual Purchase Order

External Services with External Work Centers

External Services with Service Entry Sheets

Processing Refurbishment Tasks

Valuation Type and Valuation Category in the Material Master

Refurbishment Without Serial Numbers

Refurbishment with Serial Numbers

Inventory Management and Controlling Processing Maintenance Projects

Planning and Executing Maintenance Projects

Completion, Settlement, and Monitoring of Maintenance Projects

Capacity Planning

Scheduling

Work Center and Available Capacity

Capacity Leveling

Employee Assignment

3. Controlling Functions in Plant Maintenance (++)

Plant Maintenance in the Organizational Structures of Accounting

Budget Planning and Monitoring

Cost Estimation

Page 22: SAP Consultant PLM

Planned/Actual Cost Determination

Order Settlement

Logistics Information System (LIS)

Plant Maintenance Information System (PMIS)

Enhancement Options

4. Preventive Maintenance (+++)Task List Management

Task List Types

Profile and User Fields

Component Assignment

Task List and Order

Single Cycle Plan

Structure

Scheduling Indicator

Deadline Monitoring

Change Documentation

Strategy Plan

Maintenance Strategy

Task List and Maintenance Strategy

Change Documentation

Performance-Based Maintenance Planning

Counters and Measurement Documents

Maintenance Plan Scheduling

Maintenance Planning with Several Counters

Cycle Sets

Link Type

Weighting Key in the Test:+ = 1 - 10%++ = 11 - 20%+++ = over 20%

Page 23: SAP Consultant PLM

BASIC TRAINING as Solution Consultant PLM - Maintenance & Repair (former module PM) (for newconsultants

Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM300 (Plant Maintenance)PLM305 (Structuring and Managing Technical Objects)PLM310 (Preventive Maintenance and Service)PLM315 (Maintenance Processing: Operational Functions)PLM316 (Maintenance Processing Controlling & Reporting)TPLM30 (Asset Life-Cycle Management - Plant Maintenance (Case Study))

DELTA TRAINING as Solution Consultant PLM - Maintenance & Repair (former module PM) (for experiencedconsultants)

Page 24: SAP Consultant PLM

SAP Consultant CertificationSolution Consultant SAP PLM - Asset Life-Cycle Management - CustomerService (2003)Software components: SAP R/3 Enterprise (SAR R/3 Enterprise Core 4.70/SAP R/3 Enterprise Extension Set 1.10)

Certification duration: 3 hoursNumber of certification questions: 80 multiple choice questionsRequired certificates for participation in this certification test: none

Please note that you are not allowed to use any reference materials during the certification test (no access to online documentationor to any SAP system).

The certification test Solution Consultant SAP PLM - Asset Life-Cycle Management - Customer Service (2003) verifies the knowledgein the area of solution SAP Product Lifecycle Management for the consultant profile Asset Life-Cycle Management - CustomerService. This certificate proves that the candidate has a basic understanding within this consultant profile, and can implement thisknowledge practically in projects.

The certification test consists of questions from the areas specified below:

Topic Areas1. Organizational Units and Master Data in Customer Service (++)Organizational Units

Plants

Storage Locations

Sales Areas

Master Data

Work Centers

Functional Locations

Structure Indicator

Reference Location and Functional Location

Creation Options

Data Transfer

Equipment

Installation/Dismantling at Functional Locations

Equipment Hierarchy

Change Documentation

Equipment Category

Serial Numbers

Serial Number Profile

Goods Movement and Warehouse Stock

Bills of material (BOM)

Assemblies

BOM Categories

Item Categories

Additional Functions

Configuration

Classification

Measuring Points and Counters

Partners and Addresses

Status Management

Page 25: SAP Consultant PLM

Warranties

2. Service Processing (+++)Documents in Service Processing

Service Notification

Service Order

Sales Order

Help Desk

Notification Processing

Notification Types

Partner Determination Procedure and Partner Functions

Object Information

Catalogs and Catalog Profiles

Response Time Monitoring

Solution Database

Customer Interaction Center

Field Services Planning

Order Processing

Order Types

Scheduling and Capacity Planning

External Services

Material Planning

Printing and Paging

Completion Confirmation

Billing

Settlement and Completion

Returns and Repairs

Sales Document Types and Item Categories for Repairs Processing

Order Entry and Returns Delivery

Technical Check and Repairs Processing

Delivery and Billing

3. Service Contracts (++)Definition of Service Products

Fixed Service Product

Configurable Service Product

Configured Service Product

Service Contracts

Definition and Customizing of Service Contracts

Hotline Service Contract

Maintenance and Repairs Contract

Value Contract

Price Determination

Overview and Concepts

Variant Conditions

Price Agreements in Contracts

Page 26: SAP Consultant PLM

Billing

Billing Plan

Periodic Contract Billing

Contract Settlement

4. Controlling Functions in Customer Service (+)

Customer Service in the Organizational Structures of Accounting

Planned/Actual Cost Determination

Order Settlement

Budgeting and Commitments Management

Service Information System

5. Preventive Service (+)Task List Management

Task List Types

Profile and User Fields

Component Assignment

Task List and Order

Single Cycle Plan

Structure

Scheduling Indicator

Deadline Monitoring

Strategy Plan

Maintenance Strategy

Task List and Maintenance Strategy

Performance-Based Maintenance Planning

Counters and Measurement Documents

Maintenance Plan Scheduling

Maintenance Planning with Several Counters

Cycle Sets

Link Type

Weighting Key in the Test:+ = 1 - 10%++ = 11 - 20%+++ = over 20%

Page 27: SAP Consultant PLM

SAP Product Lifecycle Management – Customer Service SolutionConsultant

BASIC TRAINING as Solution Consultant PLM - Maintenance & Repair (former module PM) (for new consultants

Project Team Training CoursesThe following table shows you which topics from the Project Team Training are covered:

PLM301 (Customer Service)PLM305 (Structuring and Managing Technical Objects)PLM310 (Preventive Maintenance and Service)PLM330 (Service Contracts)PLM335 (Service Processing)LO836 (Service Processing ; Controlling Functions)TPLM30 (Asset Life-Cycle Management - Plant Maintenance (Case Study))

Attend Project TeamTraining PLM301,PLM305, PLM310,PLM330, PLM335. LO836