Integrated Product Documentation to Support Business ProcessesÖzgür Öz – Pascal NovariaPhilips Lighting, BG Professional

24th October 2017, 09:00-10:00Room Name: Cannes (Simcenter)

Philips Lighting: the global leader

#1 in connected lighting systems and services

#1 in LED59% of lighting sales are LED (Q4 2016)

€7.1billion in sales in 2016

34,250people employed worldwide in 60 countries

~75%of sales are B2B

LuminairesLight sources Systems and services

Our ambition:

To improve lives

and unlock new experiences and value for you

by integrating light into the Internet of Things,

taking light beyond illumination

20%of the worldwide electricity consumption

Lighting represents

LED technology and

smart controls can save up toelectricity consumption 80%

New applications for health and water

purification fueling a change in demand for light

~1.1 billionpeople don’t have access to electricity and live in

light poverty

Digital technologies enable

connectivityand integration in software architectures,

systems and

services

81million

Population growing by

people a year

Innovation strategy: extending our leadership in

products, systems, and services into the Internet of Things

IoT

Services

Systems

Products

Professional services

Lifecycle services

Managed services

Public Office + industry

Retail + hospitality

LED lamps and luminaires

Smart LED drivers

Software and controls

Home

Project Brief

– PDM & PLM Landscape

Philips Lighting IT Landscape

Project Background | Today’s PLM Landscape

System landscape (not complete!)

MES

MES

MES

MES

PLM nExternal

PLM nExternal

PLM 3LE NA SAP Lena

PLM 2LE APR SAP Li

PLM 5

Prof Lums 3

PLM 5

Prof Lums 2

ERP 1

SAP Lighting

ERP 3SAP Prof Lums

ERP 2

SAP Lena

ERP5SAP Automotive

PLM 1LE Eu Metaleg

PLM 4LLS Smarteam

PLM 5HID PLM6

PLM 9Cons Lums

PLM nExternal

ERP4Lumileds JDE

Customer

Service tool

ME

S

DS1/Cadstar

MG EE

Inventor

M

NX/ACAD

NX/TC

MM

Solid Edge/TC

ME

S

NX/TC

MSolid Works

Inventor

Pro EPLM 6Prof Lums TC

CAD/ CAD data mgt Product PLM ERP

Developm.

External ERPExternal suppl

PLM 7Lumileds

Move the product BOM from SAP to Teamcenter

PLM Teamcenter ERP SAP

Innovation Focused Transaction Focused

Manages and Promotes Change Steady State

Product Lifecycles Order Lifecycles

Disciplined , but Flexible Design Process Controlled Business Processes

Complex Design Relationships BoM Aware

Product Iterations and Decision History Final Revisions

Design Aware Item Aware

Central Theme of Speed Central Theme of Control

Enterprise and Cross-Enterprise Focused Enterprise Focused

Project / Program Focused Order Focused

Flexible Data Structures Rigid Data Model

Documents / Unstructured Information Structured Data

Dynamically Related Data Simple Data Relationships

Knowledge Search and Retrieval Data Mining

What & How When & How many

PLM / Innovation

ERP / Realization

Ideas

Requirements

Concepts

Designs

New

Products

IPTechnology

DemandSupply

Cost

Orders

Pro

du

cts

Bo

Ms

Ch

an

ge

s

(Teamcenter)

PDM

CADCAD

(multiple tools)

PDM(multiple tools)

Systems C&CM

ProductsC&CM

Comp. Mgt(Mentor-XDM)

ERP(SAP)

MES(CADMaps)

Supplier Portal(SharePoint)

System Sales(ConfigIT)

System Project Execution

(PMWeb)

Operations & Maintenance

(C4S)

PLM @ Li

PDM @ Li

Sys. Config. Mgt

“As Build”

“As Designed”“As Sold” “As Installed” “As Serviced”

“As Planned”

• PLM = Product Lifecycle Mgt• PDM = Product Data Mgt• ERP = Enterprise Resource Planning• MES = Manufacturing Execution Systems• CAD = Computer Aided Design

2.1 – Change and Configuration Management (C&CM)The BIG picture

2.3 – MCAD/ECAD – PDM PLM architecture

PLM (Product Life Cycle Management):Teamcenter

PLM• Product (12NC) Mgt• BOM Mgt• Release Mgt (stages)• Change Mgt (ECO/ECN)• Document Mgt

PDM• Release Mgt (WIP)• File Structure Mgt

“Highly integrated” with CAD Authoring due to file structures

“loosely integrated” wrt Document – File structure mgt and Release Mgt

CAD Authoring• 3D Model Design• 2D documentations• Output generation• Post-processing interfaces• Libraries

Lighting MCAD PDM Roll-out plan 2018(P.Novaria – 170905)

FILE SERVER CACHE

NO FSCDirec connect

Not connected

QSM

Solidedge users

NX users

LLS

TC PROF

PDM4L

PLM/SAP PR4 USERS

The PDM platform is a multi-site architecture to handle low latencies in China and India

EMEA is the master PDM database “in sync” with :

• Teamcenter PLM for Part and CAD Design data relation, CM process, ..

• xDM for 3D models for standard component

Scopes: • support the design collaboration

with MCAD NX and Solidedge• Design Knowledge sharing and

reuse• Shared libraries (standard comp.)• Teamcenter PLM connected

SHA

Home

ProfCHE

Prof

SHENZ

Home

NOI

Home

Prof

PDM4L APAC

Prof GM

HTC

ReseaHorti

ROSEL

Home

TURN

Home

MilaLucep

ILTI

LLS

Teamcenter M

ultiSite

(database sync)

Home

VAR MIR

32 Prof

TAM BUD

8 Prof 3 Prof

WTW 25 Prof

KET

39 Prof

VAL

2 Prof 10 Prof 2 Prof

PDM4L EMEA

10 Prof

5 P.Sys

LIGHTING PLM

xDM / Std Comp.

SAP

Part / Design Interface

CAD Models for Std. comp.

Design Process Standardization for Lighting Businesses

Multi site design collaboration Cross Region design collaboration M, E, S Collaboration CAD Migration IP Management Common libraries for buy parts Digital manufacturing PDM and PLM interaction User support✓ Integrated Product Documentation Management

Standard ProcessStandard workflow

and dataflowStandard

Application

– Project BriefIntegrated Product Documentation to Support Business Processes

Project Scope

Starting from 2012 Philips Lighting, BG-Professional has decided to re-define and standardize • working methods, • tools and services for Technical Product Documentation management and made them available for business users across Europe that concerns seven 8 different geographical locations(around 200 Teamcenter End- Users).

Drawings Specifications Instructions Datasheets

• Specification of components and finished goods• Quality aspects related to the specifications• Manufacturing and assembly documentation• Commercial data

Business Impact

Impact of a well defined, correct and accessible Technical Product Documentation

‘Improve quality by “First Time Right” approach in Development’ Specifications, test and release procedures unambiguously defined and available (no misunderstandings with suppliers, release criteria well defined)

‘Delivery reliability’Quality aspects of components and finished goods guaranteed – no disruptions of the manufacturing process caused by out-of-spec components and/or undefined manufacturing process

‘The future footprint’Product re-allocations will not be hampered by re-doing the TPD – less time needed for re-allocations

Drawings Specifications Instructions Datasheets

Goals

✓ Status of the data for a part or complete product is clear.

✓ Ownership is clear.

✓ Single source is managed.

✓ Proper revision control is in place and changes are traceable.

✓ Same WOW is deployed in all sites to support multisite collaboration.

✓ Technical documentation is accessible for all relevant parties.

Product Documentation

Product

– Action:

1-)Definition of an internal documentation structure:

Product Documentation definition for BG Professional

Best Practices

Global Norms

Corporate Norms

Product Documentation Standards

Guidelines & Support Documentation

Identification System

Professional Technical Applications Group

Product Documentation

Additional Product

Documentation (APD)

Technical Product Documentation

(TPD)

1XX - Defining data (document group 100)132 – Wiring Diagram

…

2XX - Manufacturing data (main document group 200)…

3XX - Test data (main document group 300)…

4XX - Installation data (main document group 400)…

5XX - Data for users (main document group 500)…

Management AXX

Development BXX

Production CXX

Quality DXX

Logistics EXX

Marketing FXX

Service GXX

Accounting HXX

Org.&Eff. JXX

Certification Bodies YXX

Otherdisciplines ZXX

APD Group Numbers TPD Group Numbers

Teamcenter Item ID - Naming convention 15NC – SAP naming convention

• Template : 123123412312345

• Ex 1 000441137712340 (Bowl – 3D CAD)• Ex 2 110441137712341 (Document – Engineering Drawing)• Ex 3 000913015430500 (Ballast – 3D CAD)• Ex 4 D70202232900183 (Document – PPAP)

TPD or APD group Number(110,132,190,160,….)

Ex 5 Wiring Diagram

12NC (Material ID)

– Action:

2-)Development of “IT tools & services” to support :

Extend the use of Teamcenter

• Teamcenter application was used only by Factory Development and R&D departments before 2012.

the use of Teamcenter application has been extended

to other disciplines.2000

Factory Development

R&D

2012

Industrial Engineering

Production

Quality

Data Management

CAD Centric

Document Management;

PDM Approach

transformation

Challenge!

Teamcenter Data Model

• We use two types of item within Teamcenter

ITEM : 3D Model, assemblies, product assemblies

DOCUMENT : drawings, specification (TPD, APD)

We have used OoB objects; Items & Documents that are already in the system in order to

minimize the customization.

Document Creation and Template Selection - Data Flow

Template Management

end users

end user

STEP1: Select folder

STEP2: File >New Item >Document

STEP3: Object Creation Information >Finish

STEP4: Double Click Word Dataset

STEP6: Document Checked OutFile Opens in MSO application

Title block synced by TC properties via custom “MSO Add in”

STEP7: Authoring & > Save> Close

STEP8:Document Checked In back to TC

STEP5: Template Selection

TPD Change Management Board

✓ Manage TPD Definitions✓ Manage Templates✓ Deploy Changes✓ Support End-Users

Document Approval by TC workflows

Release Statuses

end users

end user

STEP3: Assign approver when necessary &Run the workflow

(working) EXECUTION FINALDRAFT

STEP2: Select process template

Item 15NC or LNC

REV A

REV B

(Working)

DRAFT

REV C

Final

Release

Item 15NC or LNC

REV A

REV B

REV C

DRAFT, ARCHIVED

EXECUTION,

STEP4: Document released. Viewing dataset created.

Document Status & Traceability

Item status change rule

EXECUTION

ARCHIVED

ARCHIVED

FINAL

STEP1: Select document revision &Initiate workflow process

TC4SAP – Connecting Teamcenter & SAP

An application that synchronizes

TPD related information into SAP

database. In order to ensure both

databases are in sync and aligned

in terms of TPD identification,

ownership and status.

PDM • Document Authoring.

SQL db.

•Every night, meta data extracted into SQL db; ID, Description, Group Ownership, Status.

ERP

• Document is created in SAP every night using automated web services

“Delta Report”Document that has Execution and Final Status Only

TC-SAP BOM Search

• The service that manages document publication linked to product for internal use.

Search Engine

End-User

SQL Db.

Download into ZIP: excel BOM

and JT, PDF, ZIP documents

for all levels

Click to open viewing dataset.

Nightly Data Extraction

BOM/BOD

IndexSearch Engine

Documentation

TC4TP – Teamcenter for Third Parties • The service that manages document publication access by 3rdParty.

Teamcenter Database

TC4TP

2 times a day

SP Library Name = TC Project Name

3RD Party Access

QDBI PRODAIndex

EXTRACTION

Every 2 hours

Data Management

Overall Process

Authoring

Production

Marketing & Serviceability

Procurement

TC4TP

TC4SAP

TC SAP BOM

SEARCH

Template Management

TPD Change Management Board

File Vault

KPIs

Business Users

Supplier

BOM/BOD

FileMeta Data

2

1

3

4

– Action:

3) On-site deployment:

Deployment - Roll-out plan

Phase1

• Prepare TPD definitions

• Allign Sites in Europe (definitions and RACI)

• Provide new IT Tools

Phase2 • System Level Allignment (ERP & TC & …)

Phase3 • Deployment in Other Regions

TPD project per site.Site specific planning.

Local Project Lead

Local Stake Holder

Glo

bal

Pla

nLo

cal P

lan

– Action:

4)Develop & introduce indicators:

Development

Interactive Data Analytics

Charts are plotted on demandaccording to input of end user.

Self Service Portal - Integrated in IBM Connections tool

Activity Indicators

Performance Indicators - KPIs

KPI method:

% of Documents that has a status:

KPI method:

% of Released TC Documents that is created in SAP.

KPI method:

% of TC Document statuses that are matching to SAP.

1

2

3

Facts & Figures

7

39

27

0

10

20

30

40

50

Before After

Document Creation

Nr. of TPD Type Nr. of Owning Discipline

28%

72%

Distribution of Active Users

Extended Disciplines FD&RD